About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
Jun 21, 2026
Full time
About the Role: I am looking for a Senior Platform Engineer (EUC) to help design, build, and evolve a modern, secure end-user computing environment. You'll play a key role in delivering a high-performing Microsoft 365 and Intune-based digital workplace, ensuring colleagues can work productively and securely from anywhere. Working closely with platform, security, and service teams, you'll own and improve EUC services-focusing on automation, user experience, scalability, and security. What you'll do: Act as a subject matter expert for Microsoft Intune and EUC technologies Provide 3rd line support for complex endpoint and platform issues Design, implement, and optimise device management solutions across Windows, iOS, and Android Manage application packaging, deployment, and patching Develop and maintain compliance policies and configuration standards Use automation and scripting to improve efficiency and consistency Monitor platform performance and identify opportunities for improvement Collaborate with stakeholders across IT, security, and the wider business Produce clear documentation and support knowledge sharing across teams Desirable Skills: PowerShell scripting (including Microsoft Graph) Experience with security baselines and hardening Knowledge of BIOS/firmware management tools Experience driving automation and platform improvements Why Join? Work on a modern, cloud-first EUC platform Be part of a team driving digital transformation and innovation Opportunity to influence platform strategy and tooling Collaborative environment with strong cross-team partnerships Support for continuous learning and development
About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001
Jun 20, 2026
Full time
About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001
2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you
Jun 20, 2026
Full time
2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you
DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 19, 2026
Contractor
DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Role The Network Engineer - L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major incident management and escalations across UCC services Drive continuous service improvement and reduce recurring issues Maintain accurate documentation to support compliance and audit requirements Mentor L1/L2 engineers and improve escalation quality and knowledge sharing Ensure all activities align with financial services regulatory frameworks Provide input into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC / unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS-700) Experience within managed services environments Exposure to Zoom, Webex, or multi-platform UC environments Knowledge of compliant communications / call recording solutions Basic scripting/automation (PowerShell) Benefits Pension with employer contributions Privatehealthcare Discounted gym memberships 25-27 days holiday + bank holidays + birthday off 24/7 wellbeing support + Team Claranet initiatives
Jun 19, 2026
Full time
The Role The Network Engineer - L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major incident management and escalations across UCC services Drive continuous service improvement and reduce recurring issues Maintain accurate documentation to support compliance and audit requirements Mentor L1/L2 engineers and improve escalation quality and knowledge sharing Ensure all activities align with financial services regulatory frameworks Provide input into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC / unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS-700) Experience within managed services environments Exposure to Zoom, Webex, or multi-platform UC environments Knowledge of compliant communications / call recording solutions Basic scripting/automation (PowerShell) Benefits Pension with employer contributions Privatehealthcare Discounted gym memberships 25-27 days holiday + bank holidays + birthday off 24/7 wellbeing support + Team Claranet initiatives
. SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to 19.19 per hour PAYE ( 35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 18, 2026
Contractor
. SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to 19.19 per hour PAYE ( 35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment life cycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 18, 2026
Contractor
SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment life cycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
IT Support Engineer (Windows/Linux) We are looking to speak with 2 nd Line Support Engineers with experience of supporting Linus and WIndows devices. This role is focused on EUC Support so you don t have to have experience with the Server side but you will be asked to troubleshoot and fix 2 nd Line issues with Windows and Linux endpoints. The ideal candidate will have practical experience building and supporting both Operating Systems and be available to be on site 5 days per week in London. Key Requirements & Skills Experience: Hands-on experience in IT Support, Systems Administration, or a similar 2nd Line role. Technical Proficiencies: M365 / O365 Windows OS Linux - Ubuntu AD/EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users.
Jun 18, 2026
Contractor
IT Support Engineer (Windows/Linux) We are looking to speak with 2 nd Line Support Engineers with experience of supporting Linus and WIndows devices. This role is focused on EUC Support so you don t have to have experience with the Server side but you will be asked to troubleshoot and fix 2 nd Line issues with Windows and Linux endpoints. The ideal candidate will have practical experience building and supporting both Operating Systems and be available to be on site 5 days per week in London. Key Requirements & Skills Experience: Hands-on experience in IT Support, Systems Administration, or a similar 2nd Line role. Technical Proficiencies: M365 / O365 Windows OS Linux - Ubuntu AD/EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users.
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Jun 17, 2026
Seasonal
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2026
Full time
Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
We are seeking a highly skilled EUC & Device Provisioning Engineer to join our team. In this role, you will partake in the ownership of our End User Computing (EUC) ecosystem, driving the automation, scaling, and execution of our device provisioning pipelines. You will contribute to the technical orchestration of our Joiners, Movers, and Leavers (JML) workflows, ensuring every colleague receives a perfectly configured device on day one. Utilising Microsoft Intune and Autopilot, you will bridge the gap between physical laptop deployment logistics and modern, cloud-first endpoint management. Key Responsibilities Endpoint Management & Architecture Autopilot & Intune Ownership: Design, configure, and maintain Microsoft Intune profiles, compliance policies, configuration profiles, and Windows Autopilot deployment profiles. Application Packaging: Package, test, and deploy software applications and updates via Intune to ensure seamless delivery to end-user devices. Image & OS Management: Maintain and optimize modern "zero-touch" provisioning builds, minimizing manual intervention during hardware setup. Lifecycle Operations & Logistics JML Process Management: Oversee the technical execution of the Joiners, Movers, and Leavers (JML) lifecycle, ensuring rapid hardware preparation, data wiping, and secure asset reclamation. Laptop Deployment: Manage the operational workflow for physical laptop deployment, tracking inventory, hardware lifecycles, and coordination of shipments. Asset Coordination: Ensure a steady pipeline of provisioned hardware is available to meet business demands and the asset management database is fully maintained and accurate. Technical Leadership & Escalation Tier 3 Escalation: Act as the final point of escalation for complex EUC, operating system, hardware deployment, and Intune configuration issues. Continuous Improvement: Audit existing deployment workflows to eliminate bottlenecks, introduce automation, and improve the overall digital onboarding experience Documentation: Create and maintain high-quality documentation, standard operating procedures (SOPs), and build guidelines for the wider IT operations team. Required Skills and Experience Technical Competencies Deep technical expertise in Microsoft Intune (Endpoint Manager) and Windows Autopilot deployment in an enterprise environment. Proven track record of managing end-to-end device provisioning pipelines and hardware lifecycles. Strong experience managing Joiners, Movers, and Leavers (JML) workflows within an operational IT team. Proficiency in Windows 10/11 operating systems, including registry tweaks, hardware troubleshooting, and driver management. Experience with scripting languages (specifically PowerShell) to automate deployment tasks and Intune configurations. Solid understanding of identity services, including Microsoft Entra ID (Azure AD), Conditional Access policies, and group management. Soft Skills & Operational Experience Strong organizational and logistical skills to handle concurrent hardware shipments and inventory tracking. Excellent problem-solving skills with the ability to diagnose complex deployment failures under tight deadlines. Self-motivated individual capable of driving technical tasks independently without the need for day-to-day supervision. Strong communication skills to collaborate effectively across IT and the wider business
Jun 16, 2026
Full time
We are seeking a highly skilled EUC & Device Provisioning Engineer to join our team. In this role, you will partake in the ownership of our End User Computing (EUC) ecosystem, driving the automation, scaling, and execution of our device provisioning pipelines. You will contribute to the technical orchestration of our Joiners, Movers, and Leavers (JML) workflows, ensuring every colleague receives a perfectly configured device on day one. Utilising Microsoft Intune and Autopilot, you will bridge the gap between physical laptop deployment logistics and modern, cloud-first endpoint management. Key Responsibilities Endpoint Management & Architecture Autopilot & Intune Ownership: Design, configure, and maintain Microsoft Intune profiles, compliance policies, configuration profiles, and Windows Autopilot deployment profiles. Application Packaging: Package, test, and deploy software applications and updates via Intune to ensure seamless delivery to end-user devices. Image & OS Management: Maintain and optimize modern "zero-touch" provisioning builds, minimizing manual intervention during hardware setup. Lifecycle Operations & Logistics JML Process Management: Oversee the technical execution of the Joiners, Movers, and Leavers (JML) lifecycle, ensuring rapid hardware preparation, data wiping, and secure asset reclamation. Laptop Deployment: Manage the operational workflow for physical laptop deployment, tracking inventory, hardware lifecycles, and coordination of shipments. Asset Coordination: Ensure a steady pipeline of provisioned hardware is available to meet business demands and the asset management database is fully maintained and accurate. Technical Leadership & Escalation Tier 3 Escalation: Act as the final point of escalation for complex EUC, operating system, hardware deployment, and Intune configuration issues. Continuous Improvement: Audit existing deployment workflows to eliminate bottlenecks, introduce automation, and improve the overall digital onboarding experience Documentation: Create and maintain high-quality documentation, standard operating procedures (SOPs), and build guidelines for the wider IT operations team. Required Skills and Experience Technical Competencies Deep technical expertise in Microsoft Intune (Endpoint Manager) and Windows Autopilot deployment in an enterprise environment. Proven track record of managing end-to-end device provisioning pipelines and hardware lifecycles. Strong experience managing Joiners, Movers, and Leavers (JML) workflows within an operational IT team. Proficiency in Windows 10/11 operating systems, including registry tweaks, hardware troubleshooting, and driver management. Experience with scripting languages (specifically PowerShell) to automate deployment tasks and Intune configurations. Solid understanding of identity services, including Microsoft Entra ID (Azure AD), Conditional Access policies, and group management. Soft Skills & Operational Experience Strong organizational and logistical skills to handle concurrent hardware shipments and inventory tracking. Excellent problem-solving skills with the ability to diagnose complex deployment failures under tight deadlines. Self-motivated individual capable of driving technical tasks independently without the need for day-to-day supervision. Strong communication skills to collaborate effectively across IT and the wider business
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Oct 07, 2025
Contractor
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
We are looking for aSenior EUC Mac Support Engineer to provide expert technical leadership and support within the End User Compute team. Building on your extensive Apple expertise, you will deliver advanced 3rd line support, contribute to solution design, and mentor junior Mac Engineers. You will also help shape endpoint architecture, support Zero Trust Security adoption, and ensure the timely res click apply for full job details
Oct 02, 2025
Contractor
We are looking for aSenior EUC Mac Support Engineer to provide expert technical leadership and support within the End User Compute team. Building on your extensive Apple expertise, you will deliver advanced 3rd line support, contribute to solution design, and mentor junior Mac Engineers. You will also help shape endpoint architecture, support Zero Trust Security adoption, and ensure the timely res click apply for full job details
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 02, 2025
Full time
This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages (Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills.
Oct 02, 2025
Full time
Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages (Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills.
