We re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager playing a vital role in growing the support that powers our work. This role is all about connecting people with purpose. You ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you ll help secure vital funding that directly supports the animals who rely on us. If you thrive on building relationships, spotting opportunities and turning ideas into results, we d love to hear from you. Key Responsibilities Community Fundraising & Engagement Develop and grow community fundraising activity across individuals, groups and local organisations. Create and deliver engaging campaigns and fundraising events. Recruit and support volunteers to maximise fundraising reach and impact. Deliver excellent supporter experiences and stewardship. Corporate Partnerships Build and manage relationships with local businesses. Secure financial and in-kind support. Develop long-term partnerships that increase income and awareness. Income Generation & Performance Work closely with the Head of Income Generation to deliver fundraising objectives and income targets. Maintain a strong pipeline of opportunities and provide regular reporting and forecasting. Monitor fundraising trends and identify new opportunities for growth. Collaboration & Compliance Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging. Ensure all activity complies with fundraising regulations, GDPR and organisational policies. Champion the charity s values, professionalism and supporter care. Person Specification Experience & Knowledge Experience in community fundraising, supporter engagement or income generation. Experience managing relationships with supporters, community groups or corporate partners. Experience delivering successful fundraising campaigns or events. Understanding of fundraising principles and supporter stewardship. Skills & Abilities Strong communication and relationship-building skills. Highly organised with the ability to manage multiple priorities. Proactive, self-motivated and results-driven. Confident networker and ambassador for the charity. Good IT skills, including CRM/database systems. Personal Qualities Positive, collaborative and resilient. Committed to ethical fundraising and continuous learning. Passionate about delivering excellent supporter experiences. As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation. Benefits Company pension Employee discount Free parking Health & wellbeing programme On-site parking We are happy to discuss working hours for this role.
Jun 23, 2026
Full time
We re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager playing a vital role in growing the support that powers our work. This role is all about connecting people with purpose. You ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you ll help secure vital funding that directly supports the animals who rely on us. If you thrive on building relationships, spotting opportunities and turning ideas into results, we d love to hear from you. Key Responsibilities Community Fundraising & Engagement Develop and grow community fundraising activity across individuals, groups and local organisations. Create and deliver engaging campaigns and fundraising events. Recruit and support volunteers to maximise fundraising reach and impact. Deliver excellent supporter experiences and stewardship. Corporate Partnerships Build and manage relationships with local businesses. Secure financial and in-kind support. Develop long-term partnerships that increase income and awareness. Income Generation & Performance Work closely with the Head of Income Generation to deliver fundraising objectives and income targets. Maintain a strong pipeline of opportunities and provide regular reporting and forecasting. Monitor fundraising trends and identify new opportunities for growth. Collaboration & Compliance Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging. Ensure all activity complies with fundraising regulations, GDPR and organisational policies. Champion the charity s values, professionalism and supporter care. Person Specification Experience & Knowledge Experience in community fundraising, supporter engagement or income generation. Experience managing relationships with supporters, community groups or corporate partners. Experience delivering successful fundraising campaigns or events. Understanding of fundraising principles and supporter stewardship. Skills & Abilities Strong communication and relationship-building skills. Highly organised with the ability to manage multiple priorities. Proactive, self-motivated and results-driven. Confident networker and ambassador for the charity. Good IT skills, including CRM/database systems. Personal Qualities Positive, collaborative and resilient. Committed to ethical fundraising and continuous learning. Passionate about delivering excellent supporter experiences. As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation. Benefits Company pension Employee discount Free parking Health & wellbeing programme On-site parking We are happy to discuss working hours for this role.
Position: Charity Shop Managers Hours: Full-time, 35 hours a week Contract(s): Permanent (2 positions available) Location: Bosden Farm, South Manchester, SK2 & Stockport, Greater Manchester, SK1 Salary: £25,258 per annum plus excellent benefits Salary Band and Job Family: Band 1, Auxiliary About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This charity is looking for two passionate and dynamic Shop Managers to lead the daily operations of two of their retail locations. This role is key to supporting the organisation's mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the charity's work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to charitable goals and the ability to inspire a dedicated team. Key Responsibilities: Oversee all shop operations, including sales, stock management, and visual merchandising. Manage a team of volunteers and staff, providing training, guidance, and support. Drive sales targets and ensure the shop meets its fundraising goals. Ensure exceptional customer service standards are consistently met. Organise and coordinate in-store promotions and events. Manage donations and stock intake, ensuring the shop remains organised and efficient. Adhere to health and safety regulations and ensure the shop operates within budget. Work pattern includes Saturdays, flexibility is required. This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of this charity's retail operations. Closing date for applications: 09:00 on Monday 29th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jun 23, 2026
Full time
Position: Charity Shop Managers Hours: Full-time, 35 hours a week Contract(s): Permanent (2 positions available) Location: Bosden Farm, South Manchester, SK2 & Stockport, Greater Manchester, SK1 Salary: £25,258 per annum plus excellent benefits Salary Band and Job Family: Band 1, Auxiliary About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This charity is looking for two passionate and dynamic Shop Managers to lead the daily operations of two of their retail locations. This role is key to supporting the organisation's mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the charity's work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to charitable goals and the ability to inspire a dedicated team. Key Responsibilities: Oversee all shop operations, including sales, stock management, and visual merchandising. Manage a team of volunteers and staff, providing training, guidance, and support. Drive sales targets and ensure the shop meets its fundraising goals. Ensure exceptional customer service standards are consistently met. Organise and coordinate in-store promotions and events. Manage donations and stock intake, ensuring the shop remains organised and efficient. Adhere to health and safety regulations and ensure the shop operates within budget. Work pattern includes Saturdays, flexibility is required. This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of this charity's retail operations. Closing date for applications: 09:00 on Monday 29th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 22, 2026
Full time
Fundraising Officer Join an international animal welfare organisation, offering care and protection to donkeys worldwide. We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department. Position: Fundraising Officer (internally known as Major Gifts Officer) Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,431per annum Contract: Permanent Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance. Your principal duties and responsibilities will include: Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts. Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships. Researching current and potential major and mid-value donors to enable a donor-centric approach. Delivering and reporting on agreed development and stewardship projects, fundraising targets. Maintaining accurate and up-to-date donor information on our CRM system. About You We are looking for someone with: Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment. Strong project management skills, with the ability to plan, organise, and prioritise workloads. Excellent written and verbal communication skills. Strong data management skills, and experience of working with databases or CRM systems. Experience of managing multiple priorities and meeting deadlines. Able to support the planning and delivery of activities or events, including administrative and logistical coordination. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Grants Fundraiser (Trusts and Foundations) Location: Remotely based (with 1 day a month in Bromley) Salary : £26,000 FTE (pro rata to £13,000 per annum) Vacancy Type: Permanent,Part Time (2.5 days per week) About Us: Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities. We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change. About the role: We are looking for a Fundraiser to support the development of our trusts and grants income as we continue to grow, working as a vital part of our wider fundraising activity. This is a great opportunity to build upon your existing fundraising and bid writing experience, working closely with the Fundraising Manager to research opportunities, support applications and help develop a strong pipeline of funding. What you ll do: Research and identify relevant trusts and grant opportunities Support the development of funding applications and materials Help manage and maintain a pipeline of opportunities Gather information and data to support strong applications Support reporting requirements linked to funding What we re looking for: Experience of writing successful funding applications (ideally 4 and 5 figure) An interest in fundraising, sustainability and/or community work Strong research and organisational skills Good written communication skills Ability to work collaboratively as part of a team Equity, Diversity and Inclusion Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact. How to Apply If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply. First stage interviews will be virtual and have been pencilled in for Tuesday 7th and 14th July.
Jun 22, 2026
Full time
Grants Fundraiser (Trusts and Foundations) Location: Remotely based (with 1 day a month in Bromley) Salary : £26,000 FTE (pro rata to £13,000 per annum) Vacancy Type: Permanent,Part Time (2.5 days per week) About Us: Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities. We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change. About the role: We are looking for a Fundraiser to support the development of our trusts and grants income as we continue to grow, working as a vital part of our wider fundraising activity. This is a great opportunity to build upon your existing fundraising and bid writing experience, working closely with the Fundraising Manager to research opportunities, support applications and help develop a strong pipeline of funding. What you ll do: Research and identify relevant trusts and grant opportunities Support the development of funding applications and materials Help manage and maintain a pipeline of opportunities Gather information and data to support strong applications Support reporting requirements linked to funding What we re looking for: Experience of writing successful funding applications (ideally 4 and 5 figure) An interest in fundraising, sustainability and/or community work Strong research and organisational skills Good written communication skills Ability to work collaboratively as part of a team Equity, Diversity and Inclusion Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact. How to Apply If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply. First stage interviews will be virtual and have been pencilled in for Tuesday 7th and 14th July.
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Dorset, Hampshire and parts of Wiltshire and Isle of Wight Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Jun 22, 2026
Full time
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Dorset, Hampshire and parts of Wiltshire and Isle of Wight Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits South West Team - Bristol and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. Location: This post will cover the South West of England, with this position focusing on Bristol and the surrounding area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No:
Jun 22, 2026
Full time
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits South West Team - Bristol and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. Location: This post will cover the South West of England, with this position focusing on Bristol and the surrounding area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No:
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future. About the Role Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability. This is a hands on and varied role where you will: Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising Develop compelling funding proposals and manage a strong pipeline of opportunities Build and maintain relationships with funders, donors, and stakeholders Oversee flagship fundraising events and support third-party fundraisers Line manage charity shop managers and nurture a network of volunteers Contribute to strategic planning and organisational development Represent the charity externally with confidence and professionalism About You We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results. You will bring: Proven experience in fundraising, business development, or a similar role Strong track record in securing funding (grants, trusts, corporate, or individual giving) Excellent communication and relationship-building skills Experience managing events, campaigns, and stakeholder relationships Confidence in presenting, networking, and representing an organisation Strong organisational and analytical skills Experience managing staff or volunteers A collaborative, resilient, and adaptable approach Experience within the charity sector and knowledge of fundraising regulations is desirable. Full job description available upon request. Salary: £35,229- £40,885 this will be pro rata of the 30 hours Contract Type: permanent, part-time, Flexible (maximum 30 hours per week) Location: Stockport Application: Cv and Supporting statement to Deadline: On rolling basis If you re interested and would like to review a full job description, please contact Lucy at Harris Hill at As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Jun 22, 2026
Full time
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future. About the Role Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability. This is a hands on and varied role where you will: Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising Develop compelling funding proposals and manage a strong pipeline of opportunities Build and maintain relationships with funders, donors, and stakeholders Oversee flagship fundraising events and support third-party fundraisers Line manage charity shop managers and nurture a network of volunteers Contribute to strategic planning and organisational development Represent the charity externally with confidence and professionalism About You We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results. You will bring: Proven experience in fundraising, business development, or a similar role Strong track record in securing funding (grants, trusts, corporate, or individual giving) Excellent communication and relationship-building skills Experience managing events, campaigns, and stakeholder relationships Confidence in presenting, networking, and representing an organisation Strong organisational and analytical skills Experience managing staff or volunteers A collaborative, resilient, and adaptable approach Experience within the charity sector and knowledge of fundraising regulations is desirable. Full job description available upon request. Salary: £35,229- £40,885 this will be pro rata of the 30 hours Contract Type: permanent, part-time, Flexible (maximum 30 hours per week) Location: Stockport Application: Cv and Supporting statement to Deadline: On rolling basis If you re interested and would like to review a full job description, please contact Lucy at Harris Hill at As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Merseyside and Cheshire and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: 'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Merseyside and Cheshire Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Merseyside and Cheshire Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation . Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs . About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website via the link and complete an application form. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our Merseyside and Cheshire Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Jun 19, 2026
Full time
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Merseyside and Cheshire and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: 'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Merseyside and Cheshire Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Merseyside and Cheshire Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation . Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs . About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website via the link and complete an application form. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our Merseyside and Cheshire Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire. As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses. Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty. This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development. Key Responsibilities Build and maintain strong relationships with supporters, community groups, schools, and local businesses. Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters. Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact. Support and grow a network of volunteers through training, guidance, and regular engagement meetings. Deliver presentations, talks, and fundraising pitches to a variety of audiences. Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice. Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets. Support community awareness initiatives, including educational programmes and public engagement activities. Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement. About You We are looking for someone who is: A confident communicator with excellent relationship building skills. Experienced in customer service, fundraising, sales, community engagement, or stakeholder management. Self-motivated, organised, and capable of managing a varied workload independently. Comfortable presenting to groups and acting as an ambassador for a charitable cause. Experienced in working towards targets and achieving measurable outcomes. Proficient in Microsoft Office and database/CRM systems. Flexible and willing to work occasional evenings and weekends to support events and community activities. Essential Requirements Full UK driving licence. Access to a vehicle for business travel. Strong written and verbal communication skills. Excellent organisational and time management abilities. Desirable Experience in fundraising or the charity sector. Experience working with volunteers. Institute of Fundraising qualification or equivalent. Salary & Benefits •Salary: £28,000 - £30,000 per annum •Contract type: full time, permanent •Location: remote- you need to be based in Worcestershire (with travel across the region) Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jun 19, 2026
Full time
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire. As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses. Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty. This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development. Key Responsibilities Build and maintain strong relationships with supporters, community groups, schools, and local businesses. Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters. Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact. Support and grow a network of volunteers through training, guidance, and regular engagement meetings. Deliver presentations, talks, and fundraising pitches to a variety of audiences. Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice. Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets. Support community awareness initiatives, including educational programmes and public engagement activities. Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement. About You We are looking for someone who is: A confident communicator with excellent relationship building skills. Experienced in customer service, fundraising, sales, community engagement, or stakeholder management. Self-motivated, organised, and capable of managing a varied workload independently. Comfortable presenting to groups and acting as an ambassador for a charitable cause. Experienced in working towards targets and achieving measurable outcomes. Proficient in Microsoft Office and database/CRM systems. Flexible and willing to work occasional evenings and weekends to support events and community activities. Essential Requirements Full UK driving licence. Access to a vehicle for business travel. Strong written and verbal communication skills. Excellent organisational and time management abilities. Desirable Experience in fundraising or the charity sector. Experience working with volunteers. Institute of Fundraising qualification or equivalent. Salary & Benefits •Salary: £28,000 - £30,000 per annum •Contract type: full time, permanent •Location: remote- you need to be based in Worcestershire (with travel across the region) Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Supporter Engagement Manager Grade 5 £35,500 to £39,587 per year Location: Barnet, Greater London Closing date: 4th July 2026 Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, our client s children s hospice was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. The organisation is able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. They have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as Outstanding by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and they are looking for high quality employees to come and be a part of that success. Their expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. They carefully adapt their support for every child and offer it wherever it is required - whether in their home, their community or at their state-of-the-art children s hospice, in Barnet. JOB DESCRIPTION The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in their Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing the organisation s Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising. ABOUT YOU You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in the hospice. They are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. They help each other whenever they can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families they support. They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, they kindly advise you to submit your application as early as possible. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Jun 19, 2026
Full time
Supporter Engagement Manager Grade 5 £35,500 to £39,587 per year Location: Barnet, Greater London Closing date: 4th July 2026 Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, our client s children s hospice was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. The organisation is able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. They have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as Outstanding by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and they are looking for high quality employees to come and be a part of that success. Their expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. They carefully adapt their support for every child and offer it wherever it is required - whether in their home, their community or at their state-of-the-art children s hospice, in Barnet. JOB DESCRIPTION The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in their Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing the organisation s Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising. ABOUT YOU You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in the hospice. They are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. They help each other whenever they can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families they support. They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, they kindly advise you to submit your application as early as possible. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Team: Fundraising Locations: Hybrid - at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. At minimum of two days a week at the office (including our all-staff Wednesday). Duration: Permanent (with six months' probation) Reporting to: Head of Communications & Fundraising Hours: 35 hours per week, Monday-Friday Salary: Pay band 5: £ 37,500 The role: This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing. You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. Community & Events: Glass Door Flagship Events Lead, plan and deliver our largest, annual flagship fundraising event - Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service Cultivate opportunities for corporate sponsorship for our events Community Fundraising Events Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising. Focus on recruiting and supporting participants for core flagship challenge events - such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters. Churches & Schools Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations. Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement Partnerships: Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity's mission Develop employee engagement and fundraising opportunities with our corporate partners Strategy: Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. Collaboration: Work closely and collaboratively with: The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing Colleagues across the organisation to deliver presentations and talks across the community about our work and impact The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers Other: Carry out the functions of the post with proper regard to Glass Door's Equal Opportunities Policy. Attend and participate in Manager meetings, and other ad hoc meetings when necessary. Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables Person Spec: We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to 'roll up their sleeves' and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. Knowledge & Experience Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. Experience managing complex events delivering six-figure income targets Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising Up to date knowledge of the regulatory regime around fundraising and data protection. Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. A good understanding of health and safety and risk assessment procedures. Experience of coordinating and working with volunteers. Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. Willingness to work flexible hours occasionally, for example at evenings and weekends Skills & Aptitudes Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. Strong public speaking skills and experience of presenting to supporters. Excellent verbal and written communication skills with the ability to adapt style appropriately. Exceptionable attention to detail, project management, and organisational skills. Ability to work under pressure, manage time effectively and prioritise a varied workload. Highly numerate with strong analysis skills. Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. Closing date for applications is Sunday 28th June 11:59pm First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway. Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.
Jun 19, 2026
Full time
Team: Fundraising Locations: Hybrid - at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. At minimum of two days a week at the office (including our all-staff Wednesday). Duration: Permanent (with six months' probation) Reporting to: Head of Communications & Fundraising Hours: 35 hours per week, Monday-Friday Salary: Pay band 5: £ 37,500 The role: This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing. You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. Community & Events: Glass Door Flagship Events Lead, plan and deliver our largest, annual flagship fundraising event - Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service Cultivate opportunities for corporate sponsorship for our events Community Fundraising Events Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising. Focus on recruiting and supporting participants for core flagship challenge events - such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters. Churches & Schools Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations. Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement Partnerships: Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity's mission Develop employee engagement and fundraising opportunities with our corporate partners Strategy: Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. Collaboration: Work closely and collaboratively with: The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing Colleagues across the organisation to deliver presentations and talks across the community about our work and impact The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers Other: Carry out the functions of the post with proper regard to Glass Door's Equal Opportunities Policy. Attend and participate in Manager meetings, and other ad hoc meetings when necessary. Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables Person Spec: We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to 'roll up their sleeves' and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. Knowledge & Experience Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. Experience managing complex events delivering six-figure income targets Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising Up to date knowledge of the regulatory regime around fundraising and data protection. Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. A good understanding of health and safety and risk assessment procedures. Experience of coordinating and working with volunteers. Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. Willingness to work flexible hours occasionally, for example at evenings and weekends Skills & Aptitudes Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. Strong public speaking skills and experience of presenting to supporters. Excellent verbal and written communication skills with the ability to adapt style appropriately. Exceptionable attention to detail, project management, and organisational skills. Ability to work under pressure, manage time effectively and prioritise a varied workload. Highly numerate with strong analysis skills. Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. Closing date for applications is Sunday 28th June 11:59pm First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway. Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire. As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses. Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty. This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development. Key Responsibilities Build and maintain strong relationships with supporters, community groups, schools, and local businesses. Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters. Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact. Support and grow a network of volunteers through training, guidance, and regular engagement meetings. Deliver presentations, talks, and fundraising pitches to a variety of audiences. Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice. Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets. Support community awareness initiatives, including educational programmes and public engagement activities. Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement. About You We are looking for someone who is: A confident communicator with excellent relationship building skills. Experienced in customer service, fundraising, sales, community engagement, or stakeholder management. Self-motivated, organised, and capable of managing a varied workload independently. Comfortable presenting to groups and acting as an ambassador for a charitable cause. Experienced in working towards targets and achieving measurable outcomes. Proficient in Microsoft Office and database/CRM systems. Flexible and willing to work occasional evenings and weekends to support events and community activities. Essential Requirements Full UK driving licence. Access to a vehicle for business travel. Strong written and verbal communication skills. Excellent organisational and time management abilities. Desirable Experience in fundraising or the charity sector. Experience working with volunteers. Institute of Fundraising qualification or equivalent. Salary & Benefits •Salary: £28,000 - £30,000 per annum •Contract type: full time, permanent •Location: remote- you need to be based in Worcestershire (with travel across the region) Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jun 18, 2026
Full time
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire. As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses. Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty. This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development. Key Responsibilities Build and maintain strong relationships with supporters, community groups, schools, and local businesses. Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters. Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact. Support and grow a network of volunteers through training, guidance, and regular engagement meetings. Deliver presentations, talks, and fundraising pitches to a variety of audiences. Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice. Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets. Support community awareness initiatives, including educational programmes and public engagement activities. Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement. About You We are looking for someone who is: A confident communicator with excellent relationship building skills. Experienced in customer service, fundraising, sales, community engagement, or stakeholder management. Self-motivated, organised, and capable of managing a varied workload independently. Comfortable presenting to groups and acting as an ambassador for a charitable cause. Experienced in working towards targets and achieving measurable outcomes. Proficient in Microsoft Office and database/CRM systems. Flexible and willing to work occasional evenings and weekends to support events and community activities. Essential Requirements Full UK driving licence. Access to a vehicle for business travel. Strong written and verbal communication skills. Excellent organisational and time management abilities. Desirable Experience in fundraising or the charity sector. Experience working with volunteers. Institute of Fundraising qualification or equivalent. Salary & Benefits •Salary: £28,000 - £30,000 per annum •Contract type: full time, permanent •Location: remote- you need to be based in Worcestershire (with travel across the region) Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Business Development Manager Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website. Location: Remote - Covering Warwickshire, Northamptonshire, Leicestershire, Derbyshire and Rutland Hours: 37.5 We re seeking an experienced Business Development Manager What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Core working hours 10:00am 15:00 pm Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website . What You ll Be Doing: To proactively develop regional corporate income, creating and maintaining a sustainable pipeline of high value relationships, whilst supporting our Community Fundraisers to develop consistent stewardship and maximise income potential. You will be responsible for identifying, cultivating and winning corporate partnerships in a specified geographical area. What We re Looking For: Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date. Collaborative approach to achieving departmental and wider organisational objectives. Passion for the work that TAAS does. A flexible approach to allow adaptability to the changing needs of the organisation. Proven track record of generating new business with corporate fundraising, in particular of identifying, cultivating and winning multiple high value corporate partnerships. Experience of researching and developing targeted proposals to prospective supporters. Excellent interpersonal skills, ability to liaise with people at all levels, strong communication skills. Good attention to detail and accurate record keeping. Strong networking and relationship building ability. Click Apply Now and help us to keep our helicopters flying and continue saving lives. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
Jun 18, 2026
Full time
Job Title: Business Development Manager Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website. Location: Remote - Covering Warwickshire, Northamptonshire, Leicestershire, Derbyshire and Rutland Hours: 37.5 We re seeking an experienced Business Development Manager What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Core working hours 10:00am 15:00 pm Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website . What You ll Be Doing: To proactively develop regional corporate income, creating and maintaining a sustainable pipeline of high value relationships, whilst supporting our Community Fundraisers to develop consistent stewardship and maximise income potential. You will be responsible for identifying, cultivating and winning corporate partnerships in a specified geographical area. What We re Looking For: Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date. Collaborative approach to achieving departmental and wider organisational objectives. Passion for the work that TAAS does. A flexible approach to allow adaptability to the changing needs of the organisation. Proven track record of generating new business with corporate fundraising, in particular of identifying, cultivating and winning multiple high value corporate partnerships. Experience of researching and developing targeted proposals to prospective supporters. Excellent interpersonal skills, ability to liaise with people at all levels, strong communication skills. Good attention to detail and accurate record keeping. Strong networking and relationship building ability. Click Apply Now and help us to keep our helicopters flying and continue saving lives. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme. This role is a jobshare with another Direct Marketing Manager also working 3 days a week. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year. Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. Annual interest-free season ticket loans. We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date : Sunday 12th July 2026, 11:59pm All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) : w/c 20th July 2026 For more information about the role, please download our Recruitment pack.
Jun 18, 2026
Full time
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme. This role is a jobshare with another Direct Marketing Manager also working 3 days a week. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year. Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. Annual interest-free season ticket loans. We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date : Sunday 12th July 2026, 11:59pm All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) : w/c 20th July 2026 For more information about the role, please download our Recruitment pack.
At Ticehurst Care Home, we're dedicated to providing exceptional care and support to our residents. We're looking for a Wellbeing Co-ordinator to help us build a warm and welcoming community where everyone feels valued and respected. You'll play a key role in the physical, emotional, and social wellbeing of our residents, creating a positive and inclusive environment. What you'll do: Lead with confidence: Use your expertise to inspire and guide our team of Companions, monitor performance, and identify training opportunities. Build meaningful relationships: Partner with the wider care service, community and voluntary organisations to expand residents' opportunities and experiences. Inspire and empower volunteers: Recruit, train and support a dedicated team of volunteers to drive innovative fundraising initiatives. Organise activities and events: Plan and coordinate a variety of activities and events that encourage social interaction and engagement. Contribute to exceptional care: Work closely with residents to create and implement individual and group wellbeing engagement plans. What we're looking for: Relevant experience: Proven track record of providing wellbeing opportunities and person-centred support. Sound knowledge: Understand the process of creating support plans to meet individual needs while actively promoting their wellbeing. Strong leader: Lead by example, using best practice to role model high standards of work. Excellent communication and interpersonal skills: Adapt your style to meet the diverse needs of our residents. Good IT skills: MO365 experience (including Word, Outlook and Excel) and a willingness to expand your knowledge. Compassionate: Show patience, empathy, and respect in every interaction, always putting our residents first. Why join us? Enhance our residents' wellbeing: Help put a smile on their face and ensure our residents can participate in meaningful activities to expand their experiences. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Make a difference: Be part of the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may have experience of may include: Community Champion, Wellbeing Champion, Wellbeing Assessor, Events Organiser, Events Manager, Wellbeing Manager, Wellbeing Lead, Wellbeing Leader, Wellness Coordinator, Wellbeing and Activities Coordinator, Care Coordinator, Community Events Coordinator, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Manager, Community Engagement Officer.
Jun 18, 2026
Full time
At Ticehurst Care Home, we're dedicated to providing exceptional care and support to our residents. We're looking for a Wellbeing Co-ordinator to help us build a warm and welcoming community where everyone feels valued and respected. You'll play a key role in the physical, emotional, and social wellbeing of our residents, creating a positive and inclusive environment. What you'll do: Lead with confidence: Use your expertise to inspire and guide our team of Companions, monitor performance, and identify training opportunities. Build meaningful relationships: Partner with the wider care service, community and voluntary organisations to expand residents' opportunities and experiences. Inspire and empower volunteers: Recruit, train and support a dedicated team of volunteers to drive innovative fundraising initiatives. Organise activities and events: Plan and coordinate a variety of activities and events that encourage social interaction and engagement. Contribute to exceptional care: Work closely with residents to create and implement individual and group wellbeing engagement plans. What we're looking for: Relevant experience: Proven track record of providing wellbeing opportunities and person-centred support. Sound knowledge: Understand the process of creating support plans to meet individual needs while actively promoting their wellbeing. Strong leader: Lead by example, using best practice to role model high standards of work. Excellent communication and interpersonal skills: Adapt your style to meet the diverse needs of our residents. Good IT skills: MO365 experience (including Word, Outlook and Excel) and a willingness to expand your knowledge. Compassionate: Show patience, empathy, and respect in every interaction, always putting our residents first. Why join us? Enhance our residents' wellbeing: Help put a smile on their face and ensure our residents can participate in meaningful activities to expand their experiences. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Make a difference: Be part of the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may have experience of may include: Community Champion, Wellbeing Champion, Wellbeing Assessor, Events Organiser, Events Manager, Wellbeing Manager, Wellbeing Lead, Wellbeing Leader, Wellness Coordinator, Wellbeing and Activities Coordinator, Care Coordinator, Community Events Coordinator, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Manager, Community Engagement Officer.
Job Title: Head of Young Peoples' Programmes Salary: £45,000 Hours: 37.5 hours per week (Full Time). The role is based around young people, so will entail some planned or occasional evening and weekend work. Contract: Permanent Accountable to: Chief Operating Officer Start Date: Summer 2026 Location: Based at 21 Winchester Road, Camden, London, NW3 3NR The Head of Young Peoples' Programmes will lead our work with, by and for young people, aged 11-25. They will design, develop and manage a portfolio of youth-focused initiatives. They are a critical part of the Winch Senior Management Team. Together, we work to create communities in which every child and young person can thrive. The Head of Young People's Programme will lead the Inspiring Inclusion initiative. This innovative multi-agency partnership aims to change the school system for Black and racially minoritised students in Camden. We have recently secured seven-year funding from Propel to advance our collective commitment. The Winch is the lead partner and accountable body. The Head of Young People's Programmes will be an experienced leader. They will have a track record of working with young people using strengths-based and participatory approaches, rooted in justice, equity and inclusion. They will have the skills to manage and develop high-performing teams. They will understand the importance of good systems and processes. As a result, they can improve the infrastructure that enables effective work with different communities. They will have nurtured team cultures that embrace and affirm learning and growth. They are skilled in orchestrating and navigating complex networks and partnerships. They will be a committed fundraiser. The Head of Young Peoples' Programmes must have a working knowledge of the policy environment for young people. They will share their insights into the systems, policies, practices and agencies that affect young people. They can draw on evidence and data to build our strategies. They will be excited by the opportunity to nurture and grow our good practices and to foster new approaches and solutions, in Camden and beyond. Job Description: Strategy: Develop and lead our youth strategy; informing, influencing and ensuring alignment with the Winch's overarching strategy. Deliver the outcomes and objectives of the Winch strategy, so that we achieve our mission and goals. Act as a champion for young people (aged 11-25), creating opportunities to appreciate, represent and respond to their experience, so that they can participate in our work and together we change the systems that under-serve or fail them. Leadership: As part of the Senior Management team, provide authentic, values-led leadership and management support, modelling our values of Joy, Care and Courage. Lead the Inspiring Inclusion initiative; agreeing and setting direction, convening partnerships and designing governance and learning structures, managing funder and stakeholder relationships, and delivering the programme outcomes. Manage and develop our people, fostering effective team practices and support systems, so that staff can make an effective contribution. Demonstrate creativity, initiative and thought-leadership in growing and strengthening the Winch's offer to young people Lead an effective and comprehensive safeguarding culture, acting as part of the designated safeguarding team. Programmes: Develop and deliver services for 11 to 25-year-olds taking responsibility for the experiences, wellbeing and safety of young people and partners at the Winch. Commit to the principles of asset and place-based practice, participation and co-production, and relational-working. Ensure that funded activity for young people is compatible with the Winch's mission, values and strategic goals. Support direct delivery and outreach working and incident management, where needed. Stay up to date and engaged with the external context, and draw on your professional networks, resources and connections to enrich, direct and support programme development and delivery. Ensure programme design and delivery takes account of interdependencies with other teams in the Winch and ensure we operate in a joined-up way to maximise our impact and strengthen our collective capabilities. Development: Help establish and meet our fundraising ambitions, to ensure the sustainability and continuous development of the Winch's provision. Lead work with young people, partners and fundraising colleagues to research, develop and submit bids to enhance and enrich our offer. Deliver our 'Test and Learn' approach to improve the school and safeguarding experiences of young people from Black and racialised communities. Develop programmes and ways of working that align with our JEDI principles, which reflect our positionality, and which contribute toward securing policy, practice and systems change. Finance & Resourcing: Develop, manage and monitor project budgets and resources, working alongside the Chief Operating Officer, Finance Manager and fundraising team. Take lead responsibility for the Inspiring Inclusion programme budget, ensuring effective contracting and commissioning arrangements with partners and providers. Support the Youth Work Manager in overseeing budgets and financial controls Manage and monitor the mobilisation, coordination, development and effective deployment of staff, volunteers and partners to create value for the Winch and the communities we serve. Partnership: Proactively identify and build new relationships and partnerships to develop the young peoples' programme Strengthen and build on our current partnerships with youth services providers, community organisations, schools, the local authority and our donor community Engage constructively with funders and policy makers, supporting their ambition to effect change, influencing their priorities and contributing to their learning. Act as an ambassador for and champion of the Winch, deputising for senior managers, where required. Monitoring, Learning & Evaluation: Commission and manage a Learning Partner for the Inspiring Inclusion programme; developing a robust theory of change, effective monitoring and impact measurement processes, and surfacing actionable next steps. Establish learning practices and rituals, developing accurate and timely recording, using effective project management approaches; and applying appropriate evidential and theoretical frameworks Lead a focus on learning, adopting and pursuing better practice, to ensure continuous improvement Identify, adopt and embed quality assurance, safeguarding and risk management frameworks Work with the fundraising and Winch team to meet the funding objectives, and ensure the integrity and sustainability of youth programmes Meet reporting deadlines to funders, trustees and senior managers Shared Responsibilities: Help lead effective and comprehensive safeguarding culture and practices, contributing to the development of Winch policies and practices. Model and embed standards of professional conduct and boundaries Champion young peoples' experience, though securing feedback, complaints and insight Maintain oversight of learning & development- including shaping core practice skills and professional development, and identifying and embedding models of practice. Ensure compliance with Health and Safety and Data Protection legislation Maintain oversight of risk management General Duties: Attend and participate in individual, staff, trustee and team meetings, team away days, supervision and appraisals, as required Help organise and lead Winch staff away days and planning events Work collaboratively with and provide cover where necessary to other Winch programmes, including attending trips and residentials during school holidays Exhibit the Winch's values and positive behaviours at all times Demonstrate and model commitment to the principles of justice, equality, diversity and inclusion (JEDI) Demonstrate commitment to, and take responsibility for, safeguarding children, young people and adults at risk, in the context of your role Take responsibility for your professional development and learning Adhere to and help develop the policies, guidelines and processes of the Winch Make a significant contribution to the Winch's strategy, ethos and development, and wider fundraising efforts Deputise for senior managers, where required. Person Specification To be considered for the role, you must have and provide evidence of the following in your application: Experience: At least 5 years of relevant work experience, including at least 3 years managing high-performing teams in a challenging non-profit, social enterprise, start-up or statutory environment Experience of managing a complex portfolio of projects, with a minimum budget of £200k per year Significant experience of managing complex and emergent safeguarding issues Excellent facilitation skills and experience of leading complex, multi-agency partnerships to achieve change Experience of successfully developing and delivering youth-led solutions . click apply for full job details
Jun 17, 2026
Full time
Job Title: Head of Young Peoples' Programmes Salary: £45,000 Hours: 37.5 hours per week (Full Time). The role is based around young people, so will entail some planned or occasional evening and weekend work. Contract: Permanent Accountable to: Chief Operating Officer Start Date: Summer 2026 Location: Based at 21 Winchester Road, Camden, London, NW3 3NR The Head of Young Peoples' Programmes will lead our work with, by and for young people, aged 11-25. They will design, develop and manage a portfolio of youth-focused initiatives. They are a critical part of the Winch Senior Management Team. Together, we work to create communities in which every child and young person can thrive. The Head of Young People's Programme will lead the Inspiring Inclusion initiative. This innovative multi-agency partnership aims to change the school system for Black and racially minoritised students in Camden. We have recently secured seven-year funding from Propel to advance our collective commitment. The Winch is the lead partner and accountable body. The Head of Young People's Programmes will be an experienced leader. They will have a track record of working with young people using strengths-based and participatory approaches, rooted in justice, equity and inclusion. They will have the skills to manage and develop high-performing teams. They will understand the importance of good systems and processes. As a result, they can improve the infrastructure that enables effective work with different communities. They will have nurtured team cultures that embrace and affirm learning and growth. They are skilled in orchestrating and navigating complex networks and partnerships. They will be a committed fundraiser. The Head of Young Peoples' Programmes must have a working knowledge of the policy environment for young people. They will share their insights into the systems, policies, practices and agencies that affect young people. They can draw on evidence and data to build our strategies. They will be excited by the opportunity to nurture and grow our good practices and to foster new approaches and solutions, in Camden and beyond. Job Description: Strategy: Develop and lead our youth strategy; informing, influencing and ensuring alignment with the Winch's overarching strategy. Deliver the outcomes and objectives of the Winch strategy, so that we achieve our mission and goals. Act as a champion for young people (aged 11-25), creating opportunities to appreciate, represent and respond to their experience, so that they can participate in our work and together we change the systems that under-serve or fail them. Leadership: As part of the Senior Management team, provide authentic, values-led leadership and management support, modelling our values of Joy, Care and Courage. Lead the Inspiring Inclusion initiative; agreeing and setting direction, convening partnerships and designing governance and learning structures, managing funder and stakeholder relationships, and delivering the programme outcomes. Manage and develop our people, fostering effective team practices and support systems, so that staff can make an effective contribution. Demonstrate creativity, initiative and thought-leadership in growing and strengthening the Winch's offer to young people Lead an effective and comprehensive safeguarding culture, acting as part of the designated safeguarding team. Programmes: Develop and deliver services for 11 to 25-year-olds taking responsibility for the experiences, wellbeing and safety of young people and partners at the Winch. Commit to the principles of asset and place-based practice, participation and co-production, and relational-working. Ensure that funded activity for young people is compatible with the Winch's mission, values and strategic goals. Support direct delivery and outreach working and incident management, where needed. Stay up to date and engaged with the external context, and draw on your professional networks, resources and connections to enrich, direct and support programme development and delivery. Ensure programme design and delivery takes account of interdependencies with other teams in the Winch and ensure we operate in a joined-up way to maximise our impact and strengthen our collective capabilities. Development: Help establish and meet our fundraising ambitions, to ensure the sustainability and continuous development of the Winch's provision. Lead work with young people, partners and fundraising colleagues to research, develop and submit bids to enhance and enrich our offer. Deliver our 'Test and Learn' approach to improve the school and safeguarding experiences of young people from Black and racialised communities. Develop programmes and ways of working that align with our JEDI principles, which reflect our positionality, and which contribute toward securing policy, practice and systems change. Finance & Resourcing: Develop, manage and monitor project budgets and resources, working alongside the Chief Operating Officer, Finance Manager and fundraising team. Take lead responsibility for the Inspiring Inclusion programme budget, ensuring effective contracting and commissioning arrangements with partners and providers. Support the Youth Work Manager in overseeing budgets and financial controls Manage and monitor the mobilisation, coordination, development and effective deployment of staff, volunteers and partners to create value for the Winch and the communities we serve. Partnership: Proactively identify and build new relationships and partnerships to develop the young peoples' programme Strengthen and build on our current partnerships with youth services providers, community organisations, schools, the local authority and our donor community Engage constructively with funders and policy makers, supporting their ambition to effect change, influencing their priorities and contributing to their learning. Act as an ambassador for and champion of the Winch, deputising for senior managers, where required. Monitoring, Learning & Evaluation: Commission and manage a Learning Partner for the Inspiring Inclusion programme; developing a robust theory of change, effective monitoring and impact measurement processes, and surfacing actionable next steps. Establish learning practices and rituals, developing accurate and timely recording, using effective project management approaches; and applying appropriate evidential and theoretical frameworks Lead a focus on learning, adopting and pursuing better practice, to ensure continuous improvement Identify, adopt and embed quality assurance, safeguarding and risk management frameworks Work with the fundraising and Winch team to meet the funding objectives, and ensure the integrity and sustainability of youth programmes Meet reporting deadlines to funders, trustees and senior managers Shared Responsibilities: Help lead effective and comprehensive safeguarding culture and practices, contributing to the development of Winch policies and practices. Model and embed standards of professional conduct and boundaries Champion young peoples' experience, though securing feedback, complaints and insight Maintain oversight of learning & development- including shaping core practice skills and professional development, and identifying and embedding models of practice. Ensure compliance with Health and Safety and Data Protection legislation Maintain oversight of risk management General Duties: Attend and participate in individual, staff, trustee and team meetings, team away days, supervision and appraisals, as required Help organise and lead Winch staff away days and planning events Work collaboratively with and provide cover where necessary to other Winch programmes, including attending trips and residentials during school holidays Exhibit the Winch's values and positive behaviours at all times Demonstrate and model commitment to the principles of justice, equality, diversity and inclusion (JEDI) Demonstrate commitment to, and take responsibility for, safeguarding children, young people and adults at risk, in the context of your role Take responsibility for your professional development and learning Adhere to and help develop the policies, guidelines and processes of the Winch Make a significant contribution to the Winch's strategy, ethos and development, and wider fundraising efforts Deputise for senior managers, where required. Person Specification To be considered for the role, you must have and provide evidence of the following in your application: Experience: At least 5 years of relevant work experience, including at least 3 years managing high-performing teams in a challenging non-profit, social enterprise, start-up or statutory environment Experience of managing a complex portfolio of projects, with a minimum budget of £200k per year Significant experience of managing complex and emergent safeguarding issues Excellent facilitation skills and experience of leading complex, multi-agency partnerships to achieve change Experience of successfully developing and delivering youth-led solutions . click apply for full job details
About the Role We are looking for an experienced, motivated and proven Fundraiser to join our small, friendly and established team. This is a key role for the charity, and you will be generating vital income that directly supports vulnerable young people in crisis. Off The Record is a widely respected and valued local charity. You will be responsible for all fundraising applications and will also lead on building strong relationships with grant givers and with Off The Record Twickenham's local community, developing partnerships with businesses, community groups, and individual supporters. In the coming year we have secured grant and other income covering two thirds of our planned expenditure of £340,000 and we need to fundraise for the remainder. We want to grow our income in future years in order to expand our much-needed services, particularly by nurturing and growing the support of local businesses, schools and community groups. We also see great potential to increase support from individuals and major donors across the borough of Richmond, given we support so many young people and families in the area every year. As this role involves engaging local community groups, businesses and volunteers in our mission to support local young people, it is particularly suited to someone who lives and/or has worked in the London borough of Richmond. Key Responsibilities To ensure Off The Record maintains its core funding, seeks out new funding and diversifies funding streams through community fundraising within the borough Develop and monitor the fundraising strategy with the manager, in line with OTR's annual objectives and business plan Take responsibility for all bid-writing for an established grant fundraising portfolio, including budgets and monitoring reports Identify, develop and manage successful fundraising relationships with local businesses and community groups, and build and nurture a network of local philanthropists and individual donors Plan and deliver fundraising activities at local fairs, events, and community initiatives, to include recruiting and managing the volunteer helpers Manage relationships with our supporters, maintaining regular contact through updates, thank you letters, and calls Develop fundraising materials, including website and social media Work with the Finance Manager to oversee budgets and delivery of grants Maintain accurate and detailed records of donor engagement and fundraising activity, whilst meeting GDPR requirements Report regularly to the Manager and Board on the outcome of funding applications Ensure all fundraising activity complies with the Fundraising Regulator's Code of Practice (we are registered with the Fundraising Regulator) Represent the charity positively within the local community About You We are looking for someone who is enthusiastic, organised, and confident in building relationships. You will also have: Successful experience in fundraising roles Strong communication and interpersonal skills Excellent writing skills The ability to develop positive relationships, and to relate well with colleagues and the general public The ability to work independently and manage your own workload - happy in a small, busy team where everyone pulls together The ability to manage projects to meet targets and deadlines A proactive approach to identifying, developing and seeing through opportunities A genuine passion for making a difference in the lives of young people and empathy for those experiencing mental health issues Experience using Microsoft Word, Excel and PowerPoint; experience using Canva or a similar design programme would be beneficial but is not essential Knowledge of using a CRM system to manage supporter/service user data; or the ability to learn new systems and programmes quickly Why Join Us? Be part of a warm, supportive, and motivated team that strives to make a difference Enjoy autonomy to shape and grow your own fundraising portfolio Benefit from flexible working arrangements (home/office-based with local travel) See the direct, tangible impact of your work on young people Contribute to exciting developments already underway, including a comprehensive network mapping exercise with Trustees and the creation of a fresh, compelling new case for support led by an external consultant Be part of a strong, committed team of staff, volunteers, and Trustees, with an established programme of community engagement events Build on the charity's secure and well-established income from grant makers, by growing and nurturing newer fundraising streams Capitalise on Off The Record Twickenham's strong local reputation and existing community support To apply, please submit your CV with a covering statement clearly stating your relevant experience and how you meet the criteria in the job description via the application box below. Please email Deborah, Manager, with any queries.
Jun 17, 2026
Full time
About the Role We are looking for an experienced, motivated and proven Fundraiser to join our small, friendly and established team. This is a key role for the charity, and you will be generating vital income that directly supports vulnerable young people in crisis. Off The Record is a widely respected and valued local charity. You will be responsible for all fundraising applications and will also lead on building strong relationships with grant givers and with Off The Record Twickenham's local community, developing partnerships with businesses, community groups, and individual supporters. In the coming year we have secured grant and other income covering two thirds of our planned expenditure of £340,000 and we need to fundraise for the remainder. We want to grow our income in future years in order to expand our much-needed services, particularly by nurturing and growing the support of local businesses, schools and community groups. We also see great potential to increase support from individuals and major donors across the borough of Richmond, given we support so many young people and families in the area every year. As this role involves engaging local community groups, businesses and volunteers in our mission to support local young people, it is particularly suited to someone who lives and/or has worked in the London borough of Richmond. Key Responsibilities To ensure Off The Record maintains its core funding, seeks out new funding and diversifies funding streams through community fundraising within the borough Develop and monitor the fundraising strategy with the manager, in line with OTR's annual objectives and business plan Take responsibility for all bid-writing for an established grant fundraising portfolio, including budgets and monitoring reports Identify, develop and manage successful fundraising relationships with local businesses and community groups, and build and nurture a network of local philanthropists and individual donors Plan and deliver fundraising activities at local fairs, events, and community initiatives, to include recruiting and managing the volunteer helpers Manage relationships with our supporters, maintaining regular contact through updates, thank you letters, and calls Develop fundraising materials, including website and social media Work with the Finance Manager to oversee budgets and delivery of grants Maintain accurate and detailed records of donor engagement and fundraising activity, whilst meeting GDPR requirements Report regularly to the Manager and Board on the outcome of funding applications Ensure all fundraising activity complies with the Fundraising Regulator's Code of Practice (we are registered with the Fundraising Regulator) Represent the charity positively within the local community About You We are looking for someone who is enthusiastic, organised, and confident in building relationships. You will also have: Successful experience in fundraising roles Strong communication and interpersonal skills Excellent writing skills The ability to develop positive relationships, and to relate well with colleagues and the general public The ability to work independently and manage your own workload - happy in a small, busy team where everyone pulls together The ability to manage projects to meet targets and deadlines A proactive approach to identifying, developing and seeing through opportunities A genuine passion for making a difference in the lives of young people and empathy for those experiencing mental health issues Experience using Microsoft Word, Excel and PowerPoint; experience using Canva or a similar design programme would be beneficial but is not essential Knowledge of using a CRM system to manage supporter/service user data; or the ability to learn new systems and programmes quickly Why Join Us? Be part of a warm, supportive, and motivated team that strives to make a difference Enjoy autonomy to shape and grow your own fundraising portfolio Benefit from flexible working arrangements (home/office-based with local travel) See the direct, tangible impact of your work on young people Contribute to exciting developments already underway, including a comprehensive network mapping exercise with Trustees and the creation of a fresh, compelling new case for support led by an external consultant Be part of a strong, committed team of staff, volunteers, and Trustees, with an established programme of community engagement events Build on the charity's secure and well-established income from grant makers, by growing and nurturing newer fundraising streams Capitalise on Off The Record Twickenham's strong local reputation and existing community support To apply, please submit your CV with a covering statement clearly stating your relevant experience and how you meet the criteria in the job description via the application box below. Please email Deborah, Manager, with any queries.
JOB TITLE: Retail Manager LOCATION: Alderley Edge DATE WRITTEN: May 2026 ACCOUNTABLE TO: Retail Area Manager PRIMARY PURPOSE: To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement. To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data. Main Duties: 1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets: Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you. To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly. Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives. Support, train, and coordinate the work of volunteers in the shop as required. Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety. Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely. Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information. Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities. To plan and prioritise special promotions, seasonal adjustments, and sale events. Ensuring professional signage throughout the shop; to be clear and on brand. Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice 2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition. 3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager. 4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice. 5. To develop and manage designated volunteers through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary. 6. Implement the highest standards of customer care and service. 7. To maximise income by participating in fundraising and trading opportunities. 8. To take responsibility for the shop to implement shop procedures, as follows: - To act as a key holder at an assigned location To prepare the shop for opening by the correct time To close the shop at the correct time and ensuring the shop is secure before leaving To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures To sort, prepare and price stock to in line with charity retail processes. To present stock in the sales area to the agreed standard To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers To reconcile the cash register, banking and to work to Age UK Cheshire s financial policies and procedures To complete paperwork as necessary, to include use of information technology on computerised systems To carry out Age UK Cheshire s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy. 9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns. 10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required. 11. To be a role model for Age UK s mission statement and values and to understand how the role of a Retail Manager complements this. 12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post. AGE UK CHESHIRE RETAIL MANAGER - PERSON SPECIFICATION Essential Criteria: - strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness. - ability to understand and interpret financial information in order to manage shop performance outcomes. - good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment. - the ability to recognise stock potential in order to generate income and the importance of attractive presentation. - supervisory experience with the ability to motivate, inspire and lead a team. - IT literate - ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours). Desirable Criteria: - basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations. - proven retail experience - experience of working with volunteers. - general understanding/empathy with the aims of the organisation. Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop. AGE UK CHESHIRE RETAIL MANAGER - ADDITIONAL INFORMATION The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services. All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted. Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of designated volunteers who can take responsibility for the shop, during some periods of staff absence. Location: Shop Base Alderley Edge. You may be required to cover other shops on an ad hoc basis. Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays. Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked. Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees. Leave: 25 days leave per annum (plus Bank Holidays) rising after 5 years continuous service by one day per year (pro rata) to a maximum of 30 days leave after 10 years. Contract: All new staff are subject to a three-month probationary period. 4 weeks notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week s notice is required by either side. Health Care: . click apply for full job details
Jun 17, 2026
Full time
JOB TITLE: Retail Manager LOCATION: Alderley Edge DATE WRITTEN: May 2026 ACCOUNTABLE TO: Retail Area Manager PRIMARY PURPOSE: To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement. To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data. Main Duties: 1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets: Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you. To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly. Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives. Support, train, and coordinate the work of volunteers in the shop as required. Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety. Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely. Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information. Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities. To plan and prioritise special promotions, seasonal adjustments, and sale events. Ensuring professional signage throughout the shop; to be clear and on brand. Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice 2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition. 3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager. 4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice. 5. To develop and manage designated volunteers through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary. 6. Implement the highest standards of customer care and service. 7. To maximise income by participating in fundraising and trading opportunities. 8. To take responsibility for the shop to implement shop procedures, as follows: - To act as a key holder at an assigned location To prepare the shop for opening by the correct time To close the shop at the correct time and ensuring the shop is secure before leaving To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures To sort, prepare and price stock to in line with charity retail processes. To present stock in the sales area to the agreed standard To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers To reconcile the cash register, banking and to work to Age UK Cheshire s financial policies and procedures To complete paperwork as necessary, to include use of information technology on computerised systems To carry out Age UK Cheshire s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy. 9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns. 10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required. 11. To be a role model for Age UK s mission statement and values and to understand how the role of a Retail Manager complements this. 12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post. AGE UK CHESHIRE RETAIL MANAGER - PERSON SPECIFICATION Essential Criteria: - strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness. - ability to understand and interpret financial information in order to manage shop performance outcomes. - good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment. - the ability to recognise stock potential in order to generate income and the importance of attractive presentation. - supervisory experience with the ability to motivate, inspire and lead a team. - IT literate - ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours). Desirable Criteria: - basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations. - proven retail experience - experience of working with volunteers. - general understanding/empathy with the aims of the organisation. Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop. AGE UK CHESHIRE RETAIL MANAGER - ADDITIONAL INFORMATION The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services. All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted. Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of designated volunteers who can take responsibility for the shop, during some periods of staff absence. Location: Shop Base Alderley Edge. You may be required to cover other shops on an ad hoc basis. Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays. Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked. Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees. Leave: 25 days leave per annum (plus Bank Holidays) rising after 5 years continuous service by one day per year (pro rata) to a maximum of 30 days leave after 10 years. Contract: All new staff are subject to a three-month probationary period. 4 weeks notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week s notice is required by either side. Health Care: . click apply for full job details
Chief Executive Officer Salary: Circa £75,000 + Relocation Package & Bonus North Wales (Bangor or Aberduna office locations) hybrid Full time, Permanent Closing Date: 30th September 2025 Are you a visionary leader? Would you be able to enhance a compelling future for the North Wales Wildlife Trust? These are exciting times, and we re looking for a new CEO to join us! We're keen to hear from those who can provide strategic and operational leadership that ensures the Trust fulfils its charitable objectives and delivers its mission effectively and sustainably while continuing to grow. This includes shaping and implementing the strategic plan, managing people and resources, maintaining financial health, and building strong relationships with its membership, other stakeholders, funders, and the wider community. You'll be ultimately responsible for the governance, fundraising, public trust and social impact of North Wales Wildlife Trust. An important part of this role is to ensure we play our part as an active member of the federation of Wildlife Trusts to help secure wins for wildlife beyond our border. The role will be hybrid (after settling in period) and ideally you will be based in North Wales as we have office facilities available in Bangor or Aberduna. There will be regular travel to off-site meetings. Who we are looking for An experienced senior manager with degree (or degree-equivalent qualification). Experience of organisational leadership within a financially accountable organisation, whether in the charitable, public, or private sector. Proven commercial strategy / business experience, with the ability to generate and manage diverse income streams, including through partnerships, grants, trading, or other business related activities. Experience with a wide range of stakeholders and partners and working with them to achieve programme aims. Strong data and IT abilities Good public speaker with strong presentational skills Excellent Project Management experience A strong understanding of environmental issues, with a broad overview of key aspects of ecology, conservation, agriculture, fishing, climate change and other environmental pressures. Welsh language skills are not essential for this role but are highly desirable. We expect the successful candidate, if not already fluent, to be committed to learning Welsh and to demonstrate a strong understanding of and support for Welsh culture, which is integral to our work in land management and nature recovery. We are proud to offer a wide range of benefits including: Discretionary relocation package up to £10k reimbursement against receipts for moving expenses. Discretionary bonus scheme of up to 10% of salary per annum, based on achieving agreed long-term performance targets. 32 days of holiday per year, including statutory Bank Holidays, which increase by one day for each fully completed year of service up to a maximum of 38 days. Salary Exchange Pension (6% ER contributions 6% EE contributions) Life Assurance (2x salary) Learn Welsh on us Who we are: North Wales Wildlife Trust is an independent charity and one of 46 Wildlife Trusts working across the UK to protect wildlife for the future. We are always looking for passionate, dedicated and resourceful people to join us. If you have an interest in nature conservation issues and a passion for the values of The Wildlife Trusts, we would love to hear from you! With the support of our members and volunteers, and our funders and partners, we work to restore nature, to empower people to take action for nature, and to create a society where nature matters. We do this by managing natural landscapes in North Wales, including over 750 hectares of land, both on and beyond our 35 nature reserves. We also work to raise awareness of and protect the important coastal waters of North Wales. We value the connection of natural habitats, wildlife and people, and work with landholders, businesses, organisations and individuals to create, improve and connect habitats in North Wales. We also provide planning and other professional services to local authorities, businesses and individuals.
Oct 06, 2025
Full time
Chief Executive Officer Salary: Circa £75,000 + Relocation Package & Bonus North Wales (Bangor or Aberduna office locations) hybrid Full time, Permanent Closing Date: 30th September 2025 Are you a visionary leader? Would you be able to enhance a compelling future for the North Wales Wildlife Trust? These are exciting times, and we re looking for a new CEO to join us! We're keen to hear from those who can provide strategic and operational leadership that ensures the Trust fulfils its charitable objectives and delivers its mission effectively and sustainably while continuing to grow. This includes shaping and implementing the strategic plan, managing people and resources, maintaining financial health, and building strong relationships with its membership, other stakeholders, funders, and the wider community. You'll be ultimately responsible for the governance, fundraising, public trust and social impact of North Wales Wildlife Trust. An important part of this role is to ensure we play our part as an active member of the federation of Wildlife Trusts to help secure wins for wildlife beyond our border. The role will be hybrid (after settling in period) and ideally you will be based in North Wales as we have office facilities available in Bangor or Aberduna. There will be regular travel to off-site meetings. Who we are looking for An experienced senior manager with degree (or degree-equivalent qualification). Experience of organisational leadership within a financially accountable organisation, whether in the charitable, public, or private sector. Proven commercial strategy / business experience, with the ability to generate and manage diverse income streams, including through partnerships, grants, trading, or other business related activities. Experience with a wide range of stakeholders and partners and working with them to achieve programme aims. Strong data and IT abilities Good public speaker with strong presentational skills Excellent Project Management experience A strong understanding of environmental issues, with a broad overview of key aspects of ecology, conservation, agriculture, fishing, climate change and other environmental pressures. Welsh language skills are not essential for this role but are highly desirable. We expect the successful candidate, if not already fluent, to be committed to learning Welsh and to demonstrate a strong understanding of and support for Welsh culture, which is integral to our work in land management and nature recovery. We are proud to offer a wide range of benefits including: Discretionary relocation package up to £10k reimbursement against receipts for moving expenses. Discretionary bonus scheme of up to 10% of salary per annum, based on achieving agreed long-term performance targets. 32 days of holiday per year, including statutory Bank Holidays, which increase by one day for each fully completed year of service up to a maximum of 38 days. Salary Exchange Pension (6% ER contributions 6% EE contributions) Life Assurance (2x salary) Learn Welsh on us Who we are: North Wales Wildlife Trust is an independent charity and one of 46 Wildlife Trusts working across the UK to protect wildlife for the future. We are always looking for passionate, dedicated and resourceful people to join us. If you have an interest in nature conservation issues and a passion for the values of The Wildlife Trusts, we would love to hear from you! With the support of our members and volunteers, and our funders and partners, we work to restore nature, to empower people to take action for nature, and to create a society where nature matters. We do this by managing natural landscapes in North Wales, including over 750 hectares of land, both on and beyond our 35 nature reserves. We also work to raise awareness of and protect the important coastal waters of North Wales. We value the connection of natural habitats, wildlife and people, and work with landholders, businesses, organisations and individuals to create, improve and connect habitats in North Wales. We also provide planning and other professional services to local authorities, businesses and individuals.
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Oct 06, 2025
Full time
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
