Looking for a role where you can make a difference? Join our award-winning care home, The Laurels, in Carlisle, Cumbria. We are seeking a warm and caring Support Worker to provide quality care and support to older adults, some of whom have dementia, helping them lead fulfilling and enriched lives. Recognised as one of the top 20 care homes in the region , our service is based on glowing reviews from residents and their loved ones. We are not like most homes and pride ourselves on offering a real home from home environment to our small group of up to 25 residents. We are based on Norfolk Road, Denton Holme are of Carlisle with excellent public transport links. No two days at The Laurels are the same as we support our vibrant residents to follow their passions and engage in a range of activities, arranging enjoyable and entertaining experiences for all of our residents. You will be required to work on a rota flexibly to include weekends and bank holidays. The role includes providing personal care and the administration of medication and you will develop warm and trusting relationships with service users, enabling them to enjoy their time at the service to the fullest. The Laurels has a family feel and we enjoy sharing all our exciting activities with residents' close family and friends on Facebook. "This is the most supportive organisation I've worked for and I have worked in care for over 20 years. The training is excellent and if there's anything you want to achieve or any ambitions you have, this is the right place to be" - Shirley-Ann Tingey, Registered Manager We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a fun environment! Vacancy Reference Number: 93508 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Evidence of vaccination needs to be demonstrated as part of the pre- employment process Gender is considered to be an occupational requirement - Equality Act 2010 Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave plus a paid day off on your birthday, company paid enhanced DBS and free uniform. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Gender is considered to be an occupational requirement - Equality Act 2010. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Jun 16, 2026
Full time
Looking for a role where you can make a difference? Join our award-winning care home, The Laurels, in Carlisle, Cumbria. We are seeking a warm and caring Support Worker to provide quality care and support to older adults, some of whom have dementia, helping them lead fulfilling and enriched lives. Recognised as one of the top 20 care homes in the region , our service is based on glowing reviews from residents and their loved ones. We are not like most homes and pride ourselves on offering a real home from home environment to our small group of up to 25 residents. We are based on Norfolk Road, Denton Holme are of Carlisle with excellent public transport links. No two days at The Laurels are the same as we support our vibrant residents to follow their passions and engage in a range of activities, arranging enjoyable and entertaining experiences for all of our residents. You will be required to work on a rota flexibly to include weekends and bank holidays. The role includes providing personal care and the administration of medication and you will develop warm and trusting relationships with service users, enabling them to enjoy their time at the service to the fullest. The Laurels has a family feel and we enjoy sharing all our exciting activities with residents' close family and friends on Facebook. "This is the most supportive organisation I've worked for and I have worked in care for over 20 years. The training is excellent and if there's anything you want to achieve or any ambitions you have, this is the right place to be" - Shirley-Ann Tingey, Registered Manager We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a fun environment! Vacancy Reference Number: 93508 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Evidence of vaccination needs to be demonstrated as part of the pre- employment process Gender is considered to be an occupational requirement - Equality Act 2010 Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave plus a paid day off on your birthday, company paid enhanced DBS and free uniform. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Gender is considered to be an occupational requirement - Equality Act 2010. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Job Title : Support Worker Contract Type : Permanent Salary: £26,549.63 per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 2-week rolling rota of early (7am-3pm), late (2pm-10pm) and flexi shifts, including every other weekend and some bank holidays. Location: Regent House, Chatham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances Engaging customers to meet agreed outcomes and develop life skills Assisting customers with day-to-day support and tenancy-related matters Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities Signposting customers to appropriate external support services, including interventions such as food banks and other community resources Supporting customers to be 'tenancy ready' to enable successful move on Supporting customers to be financially independent through budgeting plans and maximising income Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals Empowering customers to move towards self-management of their medication by following the medication procedure Leading on support initiatives including Group Work Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform Service Delivery: Facilitate the referral process into the service and assess potential new customersContribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related supportWork with customers to maintain a safe environment by reporting repairs and health and safety concernsClean and prepare rooms as appropriateResolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the
Sep 25, 2025
Full time
Job Title : Support Worker Contract Type : Permanent Salary: £26,549.63 per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 2-week rolling rota of early (7am-3pm), late (2pm-10pm) and flexi shifts, including every other weekend and some bank holidays. Location: Regent House, Chatham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances Engaging customers to meet agreed outcomes and develop life skills Assisting customers with day-to-day support and tenancy-related matters Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities Signposting customers to appropriate external support services, including interventions such as food banks and other community resources Supporting customers to be 'tenancy ready' to enable successful move on Supporting customers to be financially independent through budgeting plans and maximising income Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals Empowering customers to move towards self-management of their medication by following the medication procedure Leading on support initiatives including Group Work Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform Service Delivery: Facilitate the referral process into the service and assess potential new customersContribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related supportWork with customers to maintain a safe environment by reporting repairs and health and safety concernsClean and prepare rooms as appropriateResolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum