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Job title: Senior Copilot & Power Platform Consultant Location: London (hybrid / remote) Salary: Up to £80k + bonuses About the Company & Role This is an excellent opportunity for a Copilot & Power Platform specialist to join the Digital Transformation practice of a growing Microsoft Partner. Due to continued growth, they are looking for a Senior Consultant to join a highly collaborative and agile team delivering cutting-edge AI solutions. As a Senior Consultant, you will play a pivotal role in shaping and delivering low-code, AI-powered solutions using Microsoft Copilot Studio. You will work closely with clients to understand their business challenges, design intelligent solutions, and ensure successful implementation and adoption. This is a client-facing role that combines technical expertise, solution design, and advisory responsibilities. Any additional knowledge and experience in areas such as D365 CE and M365 Security (MS Purview) is advantageous Key skills / responsibilities Strong experience in technical or consulting roles, with deep expertise in MS Copilot / Power Platform. Proven record of leading successful, large-scale digital transformation initiatives Engage directly with clients to gather requirements and understand business processes Translate business needs into scalable Copilot and AI-driven solutions Provide technical leadership and guidance throughout the project lifecycle Lead client demonstrations, workshops, and training sessions on Copilot Studio best practices Troubleshoot and resolve technical issues related to Copilot Studio implementations Support solution integration and deployment into wider Microsoft ecosystems Mentor and provide technical direction to junior consultants Experience & Skills Required Proven experience delivering low-code solutions, ideally using Microsoft Copilot Studio Previous experience leading client workshops or demonstrations showcasing Copilot and AI technologies Strong understanding of the Microsoft technology stack (Power Platform, M365, Azure - desirable) Strong communication skills with the ability to engage both technical and non-technical stakeholders Passion for AI and its transformative impact on businesses Desirable Microsoft certifications in Power Platform, AI, or Cloud technologies Consulting or professional services background Experience working in agile delivery environments Experience with Microsoft Dynamics 365 CE (Customer Engagement), particularly where integrated with Power Platform or Copilot solutions Experience with Microsoft Purview (data governance, compliance, or information protection) Click apply or get in touch with Joe Bigsby on or Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy

Customer Service Officer Remote. Temping for 6 months. Paying 17.25 per hour. Working 35 hours per week. We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working for a leading London based Institute. This role is entirely remote. Key Responsibilities: Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)

Customer Service Advisor Sheffield (S9) £27,000 Monday - Friday 8:30am - 4:30pm Are you a confident communicator who enjoys helping customers and thrives in a fast-paced environment? Elevation Recruitment Business Support are recruiting a Customer Service Advisor to join our clients friendly and supportive team in Sheffield. Working in a small, successful team, you'll be the first point of contact for customers, providing excellent service across enquiries, orders, quotations and complaint resolution. Benefits £27,000 salary 25 days holiday plus bank holidays Christmas shutdown Free on-site parking On-site gym Company-funded social events and team activities Regular charity and fundraising events Full training and development Key Responsibilities Handling inbound customer calls and emails from UK and international customers Processing orders, quotations and customer documentation accurately Resolving customer queries and complaints efficiently Liaising with internal departments Arranging deliveries and coordinating with hauliers Maintaining accurate customer records and administration Learning and developing knowledge of our products and services Customer Engagement A small part of the role will involve proactive calls to existing customers who haven't ordered recently. These are warm conversations focused on customer care rather than sales. You may be checking whether customers need updated price lists or brochures, arranging visits from Sales Representatives, or identifying and resolving any issues that may be preventing them from placing orders. About You Personality is important! We're looking for someone who enjoys working hard, getting involved and being part of a close-knit team that genuinely enjoys what they do. Previous B2B customer service experience would be beneficial Confident and professional on the telephone Strong organisational skills with the ability to manage multiple tasks Good IT skills and attention to detail Positive, proactive and customer-focused approach Able to learn and retain technical product information Enjoys working as part of a team Interviews are available next week, so apply now to be considered or get in touch with Sarah Larkin or Amy Wood for more information!

Sales and customer service advisor Immediate Availability Put your sales and customer service skills to great use. An established sales and marketing organisation is seeking motivated individuals who enjoy engaging with customers and delivering excellent customer experiences. Due to increased client demand, opportunities are available for individuals interested in representing clients through event-based promotional activities with non-profit clients. Due to a huge growth in client demand Sales and customer service advisor roles have become immediately available in their busy sales and marketing company. Our client truly believes that people are the key to their success, therefore they seek individuals who are passionate about learning the sales advisor and customer service role and thrive in a team environment. What's on offer? Flexible self-employed opportunity within Sales and customer service Performance-based incentives Supportive and professional environment within Sales and customer service Opportunity to work with a variety of campaigns and clients What we're looking for: Strong customer service skills Effective communication skills Self-motivation and a proactive approach Professional presentation Ability to work independently Positive attitude and willingness to build on existing skills This opportunity may suit individuals with experience in sales, customer service, retail, hospitality, or similar customer-facing environments, although previous experience is not essential. If you believe this opportunity aligns with your skills and interests or you have Fundraising experience, please click the APPLY button and submit your CV and contact details. Successful applicants may be contacted by telephone to discuss current opportunities within Sales and customer service. Please note: By applying to this advert, you acknowledge that our privacy policy applies and consent to Inc Recruitment sharing the information you provide with its client for the purpose of discussing this or other potentially suitable opportunities.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.

Work From Home Charity Fundraiser / Telesales Advisor You will need recent call handling and fundraising experience for this position. You will need a decent laptop or computer and (call centre type) USB or wireless headset with a microphone to commence this position along with a good broadband connection. Work From Home Charity Fundraiser / Home Based Telesales Advisor A Bristol based charity fundraising call centre is expanding and requires experienced fundraisers to join the team. This job is work from home indefinitely, however you will need your own decent modern computer and a USB headset with a microphone, you also need a good broadband connection with an upload speed above 8 and a download speed above 25. The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent charity fundraising experience. There is a telephone interview including a script based roleplay / pretend call and they are doing regular remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 60 hours service. The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week. This role pays 13.55ph for experienced fundraisers with good OTE commission opportunities. Candidates without experience will start on 12.71ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra 1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of 17.50 per sign-up. Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.

Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: 14- 14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasks What we're looking for: Previous experience in a customer service role within an office environment Fluent French speaker Confident and professional telephone manner Strong attention to detail with accurate data entry skills Reliable and able to commit to the full duration of the assignment Able to commute reliably to the office location (no parking available on site) This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth . The Role The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment. Job Details: Role : Customer Service Advisor (Complaints) Location : Plymouth, PL9 7HJ Start date : 11/05/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities • Provide first-time solutions for customers via telephone and email.• Handle consecutive phone calls and manage complaints effectively.• Deliver excellent quality of service within agreed handling time Desirable Qualities • Proven record in a fast-paced customer service environment.• Quick, accurate typist with high attention to detail.• Ability to handle difficult complaints professionally and with resilience.• Excellent telephone manner and telephony experience.• Proficient in email, spreadsheet, and word processing software.• Creative problem solver with a focus on resolution.• Accurate and consistent data input. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills.

Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 - 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 - 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture - everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP - Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background - ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.

Sales and customer service advisor Immediate Availability Put your sales and customer service skills to great use. An established sales and marketing organisation is seeking motivated individuals who enjoy engaging with customers and delivering excellent customer experiences. Due to increased client demand, opportunities are available for individuals interested in representing clients through event-based promotional activities with non-profit clients. Due to a huge growth in client demand Sales and customer service advisor roles have become immediately available in their busy sales and marketing company. Our client truly believes that people are the key to their success, therefore they seek individuals who are passionate about learning the sales advisor and customer service role and thrive in a team environment. What's on offer? Flexible self-employed opportunity within Sales and customer service Performance-based incentives Supportive and professional environment within Sales and customer service Opportunity to work with a variety of campaigns and clients What we're looking for: Strong customer service skills Effective communication skills Self-motivation and a proactive approach Professional presentation Ability to work independently Positive attitude and willingness to build on existing skills This opportunity may suit individuals with experience in sales, customer service, retail, hospitality, or similar customer-facing environments, although previous experience is not essential. If you believe this opportunity aligns with your skills and interests or you have Fundraising experience, please click the APPLY button and submit your CV and contact details. Successful applicants may be contacted by telephone to discuss current opportunities within Sales and customer service. Please note: By applying to this advert, you acknowledge that our privacy policy applies and consent to Inc Recruitment sharing the information you provide with its client for the purpose of discussing this or other potentially suitable opportunities.

Title: Customer Recoveries Advisor Location: Chandlers Ford/Hybrid Salary: £27,976 Hours: Monday-Friday, 40 hours per week Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a customer focused or similar environment? If so, we have a great opportunity for you to join our Credit Risk team as a Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments. You'll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will; liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA's. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excellent written and verbal communication skills, alongside a passion for delivering exceptional customer service. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What we can offer you Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5% About Us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Customer Service Advisor Based in Manchester City Centre 5 days on site Paying £24,000 - £26,000 DOE We're looking for a confident and driven Customer Service Advisor to join a busy Credit Control team in Manchester. This role is a great fit for someone who enjoys working in a fast-moving environment, working towards KPIs, and engaging with clients over the phone. What You'll Be Doing Managing your own daily collection schedule, with a focus on proactive outbound calls Working to meet and exceed individual KPIs, SLAs, and cash collection targets Monitoring your performance and understanding key drivers such as aged debt, call activity, and collection rates Taking ownership of account queries and escalating where needed Liaising with internal teams, including customer service and client experience, to resolve issues efficiently Maintaining accurate records of all collection activity and client communications Contributing to a positive, motivated team environment What We're Looking For Experience in Customer Service, Complaints Handling, Credit Control or a similar role Strong communication skills and confidence when dealing with clients A proactive, target-driven mindset with the ability to manage your own workload Good negotiation skills and a practical, problem-solving approach Comfortable working in a fast-paced, performance-focused environment Reliable, punctual, and committed to maintaining high standards How Success is Measured Delivery against KPIs and SLAs Cash collection performance and reduction in aged debt Outbound call activity and engagement levels Debtor days and overall collection efficiency Contribution to team performance and service standards This is an opportunity to join a supportive team where performance is recognised, and where you'll have the chance to develop your skills in a commercially focused finance environment. If you're someone who enjoys a challenge, thrives on hitting targets, and knows how to balance results with great client service, this could be the role for you! 51630CH INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth . The Role The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment. Job Details: Role : Customer Service Advisor (Complaints) Location : Plymouth, PL9 7HJ Start date : 11/05/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities • Provide first-time solutions for customers via telephone and email.• Handle consecutive phone calls and manage complaints effectively.• Deliver excellent quality of service within agreed handling time Desirable Qualities • Proven record in a fast-paced customer service environment.• Quick, accurate typist with high attention to detail.• Ability to handle difficult complaints professionally and with resilience.• Excellent telephone manner and telephony experience.• Proficient in email, spreadsheet, and word processing software.• Creative problem solver with a focus on resolution.• Accurate and consistent data input. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details

Enjoy flexible and agile working with this permanent position based in Ashington as a Health and Safety Adviser. This role offers you the chance to conduct Health and Safety audits. You will be working for one of the North East's largest housing providers, committed to creating safe environments for colleagues, customers and contractors while delivering excellent housing services. As the Health and Safety Adviser, you will be: Conducting health and safety audits and investigations. Providing advice and guidance across the business. Reviewing risk assessments and maintaining action plans. Supporting health and safety training initiatives. Promoting a positive safety culture across the organisation. Health and Safety Adviser qualifications / experience: NEBOSH General Certificate. Proven Health and Safety experience. Audit and investigation experience. Full UK driving licence and access to a vehicle. As the Health and Safety Adviser, you will receive: 42,000 - 43,000 Company car Hybrid working with up to 2 days from home. 28 days annual leave plus bank holidays. Health cash plan and retail discounts. Generous pension and life assurance. If this sounds like something you would be interested in, apply now, or call Lexie on (phone number removed)

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.