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customer service advisor
Insight Select Ltd
Customer Service Advisor
Insight Select Ltd West Malling, Kent
Customer Service Advisor West Malling, Kent (Hybrid Working) Permanent £25,000 basic salary + £2,000 annual bonus We are recruiting for a Customer Service Advisor to join a growing and well-established organisation based in West Malling. This is an excellent opportunity for someone with strong customer service and relationship-building skills who enjoys working in a fast-paced, professional environment.Offering hybrid working, you'll typically spend 2-3 days per week in the office and the remainder working from home. The Role Providing outstanding customer support via phone and email. Managing customer enquiries from initial request through to completion. Preparing quotations and helping customers identify suitable solutions. Maintaining accurate records and updating internal systems. Building strong relationships with customers and internal teams. Monitoring progress and ensuring service levels are consistently achieved. About You Previous experience in a customer service, account management or sales support role. Excellent communication skills, both written and verbal. Strong organisational and administrative abilities. High levels of accuracy and attention to detail. Confidence managing multiple tasks and priorities. A proactive and positive approach to customer relationships. What's on Offer £25,000 basic salary. Annual bonus of up to £2,000. Hybrid working (2-3 days in the office). 25 days holiday plus bank holidays. Ongoing training and development opportunities. A supportive team environment with genuine career progression.
Jun 23, 2026
Full time
Customer Service Advisor West Malling, Kent (Hybrid Working) Permanent £25,000 basic salary + £2,000 annual bonus We are recruiting for a Customer Service Advisor to join a growing and well-established organisation based in West Malling. This is an excellent opportunity for someone with strong customer service and relationship-building skills who enjoys working in a fast-paced, professional environment.Offering hybrid working, you'll typically spend 2-3 days per week in the office and the remainder working from home. The Role Providing outstanding customer support via phone and email. Managing customer enquiries from initial request through to completion. Preparing quotations and helping customers identify suitable solutions. Maintaining accurate records and updating internal systems. Building strong relationships with customers and internal teams. Monitoring progress and ensuring service levels are consistently achieved. About You Previous experience in a customer service, account management or sales support role. Excellent communication skills, both written and verbal. Strong organisational and administrative abilities. High levels of accuracy and attention to detail. Confidence managing multiple tasks and priorities. A proactive and positive approach to customer relationships. What's on Offer £25,000 basic salary. Annual bonus of up to £2,000. Hybrid working (2-3 days in the office). 25 days holiday plus bank holidays. Ongoing training and development opportunities. A supportive team environment with genuine career progression.
Customer Engagement Advisor
Talent-UK Ltd Batley, Yorkshire
Talent-UK are currently recruiting for a Customer Engagement Advisor for a well-established manufacturer in the Batley area. They are a rapidly growing nationally recognised business with a first-class reputation. Due to the continued growth of the business, we are recruiting for a Customer Engagement Advisor on a permanent basis. Responsibilities of the Customer Engagement Advisor: Promoting company products and the home consultancy service that is offered. Converting catalogue requests into in-store/ home consultation appointments via the telephone. Generating appointments and co-ordinating the appointments with the stores and home consultation advisors. Processing catalogue requests. Carrying out post sales calls. Supporting the Customer Service Team as and when required. Experience of the Customer Engagement Advisor: Experience in a customer service preferably in a call centre or telesales environment. Excellent and professional telephone manner. Enthusiastic and has a "can do" attitude. Proficient in Microsoft Word, Office, and Emails Ability to apply business and product knowledge to best advise customers. What is on offer: Salary: £26,000.00 37.5 hours per week Working Monday to Friday with the occasional Saturday required Permanent opportunity Free on-site parking To apply for this role, please "click apply" and attach copy of your CV. This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so. INDD
Jun 23, 2026
Full time
Talent-UK are currently recruiting for a Customer Engagement Advisor for a well-established manufacturer in the Batley area. They are a rapidly growing nationally recognised business with a first-class reputation. Due to the continued growth of the business, we are recruiting for a Customer Engagement Advisor on a permanent basis. Responsibilities of the Customer Engagement Advisor: Promoting company products and the home consultancy service that is offered. Converting catalogue requests into in-store/ home consultation appointments via the telephone. Generating appointments and co-ordinating the appointments with the stores and home consultation advisors. Processing catalogue requests. Carrying out post sales calls. Supporting the Customer Service Team as and when required. Experience of the Customer Engagement Advisor: Experience in a customer service preferably in a call centre or telesales environment. Excellent and professional telephone manner. Enthusiastic and has a "can do" attitude. Proficient in Microsoft Word, Office, and Emails Ability to apply business and product knowledge to best advise customers. What is on offer: Salary: £26,000.00 37.5 hours per week Working Monday to Friday with the occasional Saturday required Permanent opportunity Free on-site parking To apply for this role, please "click apply" and attach copy of your CV. This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so. INDD
Gallagher
Customer Trading Advisor
Gallagher Liphook, Hampshire
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Jun 23, 2026
Full time
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Kings Permanent Recruitment Ltd
Mortgage Advisor
Kings Permanent Recruitment Ltd Rochester, Kent
Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a qualified and experienced Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £60,000 - £65,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready to take things to the next level, progress your skills as well as your earnings in a new and exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 23, 2026
Full time
Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a qualified and experienced Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £60,000 - £65,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready to take things to the next level, progress your skills as well as your earnings in a new and exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Grass Roots Academic Support
Property Legal Advisor
Grass Roots Academic Support Coltishall, Norfolk
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Jun 23, 2026
Full time
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Parts Advisor
Hawkfield Recruitment ltd Redhill, Surrey
Job Title : Parts Advisor Location: Prestige Dealership Redhill Salary: £32,000 - £34,000 depending on experience Hours: Monday to Friday 8am-6pm no weekends Are you passionate about cars and enjoy delivering outstanding customer service? We are recruiting for a Parts Advisor to join a successful premium automotive dealership in Redhill click apply for full job details
Jun 23, 2026
Full time
Job Title : Parts Advisor Location: Prestige Dealership Redhill Salary: £32,000 - £34,000 depending on experience Hours: Monday to Friday 8am-6pm no weekends Are you passionate about cars and enjoy delivering outstanding customer service? We are recruiting for a Parts Advisor to join a successful premium automotive dealership in Redhill click apply for full job details
Stellantis &You
Customer Advisor
Stellantis &You Walton-on-thames, Surrey
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 23, 2026
Full time
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
4Recruitment Services
Customer Service Advisor
4Recruitment Services
Our local authority client based in North London are urgently seeking an experienced Customer Service Advisor. 14.84 an hour PAYE Hybrid working - 2 days a week on site Job Role Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience working in a customer service environment. The ability to work to performance and quality standards always delivering excellent customer service. We have designated as flexible workers which requires as to work at least 2 days a week in the office. You may be required to work in the office on additional days if you have training. Candidates will attend a 2-week training course both classroom and shadowing Working Monday to Friday 9 to 5 Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Jun 23, 2026
Contractor
Our local authority client based in North London are urgently seeking an experienced Customer Service Advisor. 14.84 an hour PAYE Hybrid working - 2 days a week on site Job Role Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience working in a customer service environment. The ability to work to performance and quality standards always delivering excellent customer service. We have designated as flexible workers which requires as to work at least 2 days a week in the office. You may be required to work in the office on additional days if you have training. Candidates will attend a 2-week training course both classroom and shadowing Working Monday to Friday 9 to 5 Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Surrey County Council
Contact Centre ASC Supervisor
Surrey County Council Weybridge, Surrey
This role has a starting salary of £42,958 per annum, based on a 36 hour working week. Are you passionate about leading and inspiring teams in a fast paced, dynamic environment? Do you thrive on making a real difference to the lives of Surrey residents who have additional needs and disabilities? If so, the Contact Centre ASC Supervisor role could be the perfect next step in your career. We are recruiting a Contact Centre Supervisor based within Surrey's award-winning Contact Centre at Dakota, 11 De Havilland Drive, Brooklands in Weybridge. There will be an opportunity to work from home for part of the week following induction. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Contact Centre Adult Social Care Team, known as the ASC Information and Advice Service, is embedded within Customer Services where you will find a supportive and innovative culture, along with the ethos of providing an excellent standard of service to our residents and partner agencies. The ASC Information and Advice Service acts as the front door for all new referrals and requests for Adult Social Care, handling referrals and enquiries from residents, members of public and partner agencies, signposting to community based services and guiding individuals through the complex and emotive process of requiring social care or additional support to remain independent. You will be working in a fast-paced environment, where the diverse experience and backgrounds of our customers are recognised and respected. We are now recruiting a Supervisor, to lead and develop a team of Advisory and Information Officers and play a pivotal role in ensuring that our residents receive a timely and high quality service when they need us. About the Role As the public voice of the Council, you will have an extremely important role to play, which demands a positive and proactive attitude. The Contact Centre ASC Supervisor supports to overall running of the I&A Contact Centre team and is central to delivering a high quality front door service for Adult Social Care. You will line manage up to 8 front line Advisory and Information Officers, providing robust performance management and driving continuous improvement in both timeliness and quality of service. You will report to the Contact Centre ASC Team Manager and work alongside 2 other Supervisors and a Senior Officer within the team, in addition to the wider front line Officers. You will be responsible for: Overseeing the prioritisation, triage and processing of new referrals and information from the public and professionals Oversight of the Portal and Email channels, ensuring requests are responded to and escalated appropriately Supporting workforce planning, Organisational Management and recruitment for the team Collecting and reviewing data to shape service improvements Providing subject matter expertise and support on service development and improvement projects, and preparations for LGR Ensuring strong performance management and high quality standards across the team, through coaching, training and person- centred development Real time management of staff across telephony and electronic channels, responding to fluctuating demands effectively Working collaboratively with Adult Social Care/AWHP colleagues, partner agencies and other Customer Services teams This is a role requiring sound judgement, resilience, and the ability to work with minimal supervision while driving a culture of continuous improvement. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of providing high levels of customer care and professionalism Experience as a Manager, Supervisor or Team Leader in a fast-paced environment A robust understanding of Safeguarding/Care Act policies and procedures and an ability to follow the surrounding processes, procedures and identify risks accordingly Excellent IT skills and ability to use databases to a high standard of accuracy and a strong eye for detail Ability to work effectively and flexibly and as part of a team Experience of people management adhering to and upholding Surrey CC's People Policies Excellent spoken and written English with effective communication and interpersonal skills with both residents, fellow professionals and team members A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 06.07.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 23, 2026
Full time
This role has a starting salary of £42,958 per annum, based on a 36 hour working week. Are you passionate about leading and inspiring teams in a fast paced, dynamic environment? Do you thrive on making a real difference to the lives of Surrey residents who have additional needs and disabilities? If so, the Contact Centre ASC Supervisor role could be the perfect next step in your career. We are recruiting a Contact Centre Supervisor based within Surrey's award-winning Contact Centre at Dakota, 11 De Havilland Drive, Brooklands in Weybridge. There will be an opportunity to work from home for part of the week following induction. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Contact Centre Adult Social Care Team, known as the ASC Information and Advice Service, is embedded within Customer Services where you will find a supportive and innovative culture, along with the ethos of providing an excellent standard of service to our residents and partner agencies. The ASC Information and Advice Service acts as the front door for all new referrals and requests for Adult Social Care, handling referrals and enquiries from residents, members of public and partner agencies, signposting to community based services and guiding individuals through the complex and emotive process of requiring social care or additional support to remain independent. You will be working in a fast-paced environment, where the diverse experience and backgrounds of our customers are recognised and respected. We are now recruiting a Supervisor, to lead and develop a team of Advisory and Information Officers and play a pivotal role in ensuring that our residents receive a timely and high quality service when they need us. About the Role As the public voice of the Council, you will have an extremely important role to play, which demands a positive and proactive attitude. The Contact Centre ASC Supervisor supports to overall running of the I&A Contact Centre team and is central to delivering a high quality front door service for Adult Social Care. You will line manage up to 8 front line Advisory and Information Officers, providing robust performance management and driving continuous improvement in both timeliness and quality of service. You will report to the Contact Centre ASC Team Manager and work alongside 2 other Supervisors and a Senior Officer within the team, in addition to the wider front line Officers. You will be responsible for: Overseeing the prioritisation, triage and processing of new referrals and information from the public and professionals Oversight of the Portal and Email channels, ensuring requests are responded to and escalated appropriately Supporting workforce planning, Organisational Management and recruitment for the team Collecting and reviewing data to shape service improvements Providing subject matter expertise and support on service development and improvement projects, and preparations for LGR Ensuring strong performance management and high quality standards across the team, through coaching, training and person- centred development Real time management of staff across telephony and electronic channels, responding to fluctuating demands effectively Working collaboratively with Adult Social Care/AWHP colleagues, partner agencies and other Customer Services teams This is a role requiring sound judgement, resilience, and the ability to work with minimal supervision while driving a culture of continuous improvement. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of providing high levels of customer care and professionalism Experience as a Manager, Supervisor or Team Leader in a fast-paced environment A robust understanding of Safeguarding/Care Act policies and procedures and an ability to follow the surrounding processes, procedures and identify risks accordingly Excellent IT skills and ability to use databases to a high standard of accuracy and a strong eye for detail Ability to work effectively and flexibly and as part of a team Experience of people management adhering to and upholding Surrey CC's People Policies Excellent spoken and written English with effective communication and interpersonal skills with both residents, fellow professionals and team members A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 06.07.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
ARK SCHOOLS
School Administrator Apprentice (Level 3)
ARK SCHOOLS Southsea, Hampshire
About The Role Ark Charter Academy School Admin Apprentice (Level 3) Location: Southsea, Portsmouth Salary: Apprentice Wage (FTE £15,016.32/ Pro Rata £12,914.04) Contract: Fixed Term Start date: 01/09/2026 End date: 31/03/2028 (or until you finish your apprenticeship) At Ark Charter Academy, we believe that exceptional support staff play a vital role in ensuring the smooth running of the school and enhancing students' experiences. We are seeking a motivated and organised School Administrator Apprentice (Level 3) to join our team and support our busy school office. This is an exciting opportunity for someone looking to begin or develop a career in administration while completing a Level 3 Business Administration Apprenticeship. About the role: As a School Administrator Apprentice, you will provide high-quality administrative support across the school, with a particular focus on reception and front-of-house operations. You will play a key role as a first point of contact for students, staff, parents and visitors, ensuring a professional, welcoming and efficient service at all times. Alongside this, you will support a range of administrative functions across different departments, contributing to the effective day-to-day running of the academy. Our ideal candidate will be: A positive and professional individual with strong communication skills. Well organised, with attention to detail and the ability to manage multiple tasks. Friendly and approachable, with a strong customer-service mindset. Proactive and willing to learn. Able to maintain confidentiality and professionalism at all times. Committed to personal development and completing the apprenticeship. If you wish to discuss this opportunity or for any questions, please contact Keah Stell, HR Advisor, on . Benefits Salaries 2.5% higher than main pay scale. 10 inset days (of which at least one is dedicated to staff wellbeing) A behaviour policy that ensures disruption-free learning Development opportunities for future leaders Generous pension scheme. Up to £3,000 relocation costs to move to the south coast (dependent on the role) Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at . About Us Ark Charter Academy is a happy and vibrant school located in the heart of Portsmouth. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning. We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future.To achieve this we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in school and across the wider Ark network. Visit charteracademy.org.uk/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jun 23, 2026
Seasonal
About The Role Ark Charter Academy School Admin Apprentice (Level 3) Location: Southsea, Portsmouth Salary: Apprentice Wage (FTE £15,016.32/ Pro Rata £12,914.04) Contract: Fixed Term Start date: 01/09/2026 End date: 31/03/2028 (or until you finish your apprenticeship) At Ark Charter Academy, we believe that exceptional support staff play a vital role in ensuring the smooth running of the school and enhancing students' experiences. We are seeking a motivated and organised School Administrator Apprentice (Level 3) to join our team and support our busy school office. This is an exciting opportunity for someone looking to begin or develop a career in administration while completing a Level 3 Business Administration Apprenticeship. About the role: As a School Administrator Apprentice, you will provide high-quality administrative support across the school, with a particular focus on reception and front-of-house operations. You will play a key role as a first point of contact for students, staff, parents and visitors, ensuring a professional, welcoming and efficient service at all times. Alongside this, you will support a range of administrative functions across different departments, contributing to the effective day-to-day running of the academy. Our ideal candidate will be: A positive and professional individual with strong communication skills. Well organised, with attention to detail and the ability to manage multiple tasks. Friendly and approachable, with a strong customer-service mindset. Proactive and willing to learn. Able to maintain confidentiality and professionalism at all times. Committed to personal development and completing the apprenticeship. If you wish to discuss this opportunity or for any questions, please contact Keah Stell, HR Advisor, on . Benefits Salaries 2.5% higher than main pay scale. 10 inset days (of which at least one is dedicated to staff wellbeing) A behaviour policy that ensures disruption-free learning Development opportunities for future leaders Generous pension scheme. Up to £3,000 relocation costs to move to the south coast (dependent on the role) Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at . About Us Ark Charter Academy is a happy and vibrant school located in the heart of Portsmouth. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning. We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future.To achieve this we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in school and across the wider Ark network. Visit charteracademy.org.uk/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Anderson Scott Solutions Ltd
Key Account Manager
Anderson Scott Solutions Ltd Derby, Derbyshire
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 23, 2026
Full time
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
South Norfolk and Broadland Council
Housing Move On & Floating Support Advisor
South Norfolk and Broadland Council Thorpe End, Norfolk
Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Jun 23, 2026
Full time
Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Wallace Hind Selection
Finance Manager
Wallace Hind Selection Stamford, Lincolnshire
Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection
Jun 23, 2026
Full time
Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection
Fresh
Resident Advisor - Venti House
Fresh
Our welcoming Resident Team at Venti House, Stratford are looking to appoint a Resident Advisor to join Fresh and help contribute to delivering an outstanding living experience for our residents. Venti House is our exciting student accommodation development, opening its doors to students for the very first time in September 2026. About the role As a Resident Advisor, you will work 37.5 hours per week on a rota basis, Tuesday to Saturday between 8:00am and 6:00pm. We re looking for individuals who are passionate about creating a welcoming, supportive, and vibrant community where residents feel at home. You will play a key role in building a positive living environment by organising engaging social events, managing communications through social media platforms, and using traditional communication methods to keep residents informed and connected. You will also support the wider team with administrative duties, including welcoming residents at reception, handling enquiries, and taking accurate rental payments to ensure the smooth and efficient running of the building. In this role, you will provide outstanding customer service via email, phone, and face-to-face interactions, acting as a key point of contact for residents. We re looking for someone who is solutions-focused, enthusiastic, and ready to make a real impact during an exciting new building opening. If you enjoy working closely with on-site colleagues, the wider business, and building strong relationships with residents, this could be the perfect opportunity for you. About you We are looking for someone who is approachable, organised, and genuinely passionate about building a strong sense of community. You will: Be a confident communicator who enjoys engaging with people from different backgrounds Have excellent organisational and time management skills Be able to listen to residents needs and respond effectively Take pride in delivering exceptional customer service Bring energy and enthusiasm to creating a safe, inclusive, and welcoming environment Most importantly, you will play an essential role in ensuring Venti House becomes a place where residents feel comfortable, supported, and proud to call home. We offer: Benefits of working at Fresh A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you re a people person who loves working collaboratively and is great at making things happen, then you ll fit right in!
Jun 23, 2026
Full time
Our welcoming Resident Team at Venti House, Stratford are looking to appoint a Resident Advisor to join Fresh and help contribute to delivering an outstanding living experience for our residents. Venti House is our exciting student accommodation development, opening its doors to students for the very first time in September 2026. About the role As a Resident Advisor, you will work 37.5 hours per week on a rota basis, Tuesday to Saturday between 8:00am and 6:00pm. We re looking for individuals who are passionate about creating a welcoming, supportive, and vibrant community where residents feel at home. You will play a key role in building a positive living environment by organising engaging social events, managing communications through social media platforms, and using traditional communication methods to keep residents informed and connected. You will also support the wider team with administrative duties, including welcoming residents at reception, handling enquiries, and taking accurate rental payments to ensure the smooth and efficient running of the building. In this role, you will provide outstanding customer service via email, phone, and face-to-face interactions, acting as a key point of contact for residents. We re looking for someone who is solutions-focused, enthusiastic, and ready to make a real impact during an exciting new building opening. If you enjoy working closely with on-site colleagues, the wider business, and building strong relationships with residents, this could be the perfect opportunity for you. About you We are looking for someone who is approachable, organised, and genuinely passionate about building a strong sense of community. You will: Be a confident communicator who enjoys engaging with people from different backgrounds Have excellent organisational and time management skills Be able to listen to residents needs and respond effectively Take pride in delivering exceptional customer service Bring energy and enthusiasm to creating a safe, inclusive, and welcoming environment Most importantly, you will play an essential role in ensuring Venti House becomes a place where residents feel comfortable, supported, and proud to call home. We offer: Benefits of working at Fresh A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you re a people person who loves working collaboratively and is great at making things happen, then you ll fit right in!
Ernest Gordon Recruitment Limited
Health & Safety Trainer (IOSH Member)
Ernest Gordon Recruitment Limited Gorseinon, Swansea
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Swansea- with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 23, 2026
Full time
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Swansea- with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Veolia
Customer Experience Advisor
Veolia Woolston, Warrington
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 23, 2026
Full time
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Automotive Talent Partners Ltd
Car Sales advisor
Automotive Talent Partners Ltd
Car Sales Executive / Sales Executive This is a fantastic opportunity for a driven, hungry and motivated Sales Executive who has experience in car sales, vehicle sales, automotive sales, dealership sales, new car sales, used car sales, customer sales, renewals, finance and add-on products. We are looking for a confident Car Sales Executive who knows how to qualify customers, build rapport, follow up enquiries, convert inbound leads, prospect customers and close deals while keeping customer satisfaction, FCA requirements and dealership admin as a top priority. The Role: As a Sales Executive / Car Sales Executive , you will be responsible for selling new and used cars, managing customer enquiries, arranging test drives, presenting finance options, handling part exchanges, prospecting current customers, converting renewals and delivering a first-class customer experience. You will be expected to work with inbound enquiries, showroom customers, telephone enquiries, online enquiries and repeat customers. The successful Sales Executive will be confident working in a fast-paced main dealer automotive sales environment and will be capable of selling cars consistently month in, month out. Key Responsibilities: Selling new and used vehicles Managing inbound sales enquiries Prospecting existing customers and renewal customers Qualifying customers properly Building strong customer rapport Arranging and carrying out test drives Presenting finance and insurance products Maximising finance, paint protection, warranty and add-on sales Following up customers professionally Closing deals and delivering strong sales results Keeping customer satisfaction high Completing all sales admin accurately Working within FCA and compliance requirements The Candidate: We are looking for an experienced Car Sales Executive / Sales Executive / Automotive Sales Executive with a background in vehicle sales, car sales, used car sales or new car sales . You must be hungry, motivated, confident and professional. You must enjoy selling, closing, following up, prospecting and delivering excellent customer service. Essential Requirements: Previous car sales experience Automotive sales experience Main dealer experience preferred Strong closing ability Confident with inbound enquiries Confident with renewal customers Full UK driving licence Benefits: 5-day working week Company car Strong earning potential Busy dealership environment Excellent stock and enquiry levels Supportive management team Career progression opportunities Fast interview process Apply today or contact Automotive Talent
Jun 23, 2026
Full time
Car Sales Executive / Sales Executive This is a fantastic opportunity for a driven, hungry and motivated Sales Executive who has experience in car sales, vehicle sales, automotive sales, dealership sales, new car sales, used car sales, customer sales, renewals, finance and add-on products. We are looking for a confident Car Sales Executive who knows how to qualify customers, build rapport, follow up enquiries, convert inbound leads, prospect customers and close deals while keeping customer satisfaction, FCA requirements and dealership admin as a top priority. The Role: As a Sales Executive / Car Sales Executive , you will be responsible for selling new and used cars, managing customer enquiries, arranging test drives, presenting finance options, handling part exchanges, prospecting current customers, converting renewals and delivering a first-class customer experience. You will be expected to work with inbound enquiries, showroom customers, telephone enquiries, online enquiries and repeat customers. The successful Sales Executive will be confident working in a fast-paced main dealer automotive sales environment and will be capable of selling cars consistently month in, month out. Key Responsibilities: Selling new and used vehicles Managing inbound sales enquiries Prospecting existing customers and renewal customers Qualifying customers properly Building strong customer rapport Arranging and carrying out test drives Presenting finance and insurance products Maximising finance, paint protection, warranty and add-on sales Following up customers professionally Closing deals and delivering strong sales results Keeping customer satisfaction high Completing all sales admin accurately Working within FCA and compliance requirements The Candidate: We are looking for an experienced Car Sales Executive / Sales Executive / Automotive Sales Executive with a background in vehicle sales, car sales, used car sales or new car sales . You must be hungry, motivated, confident and professional. You must enjoy selling, closing, following up, prospecting and delivering excellent customer service. Essential Requirements: Previous car sales experience Automotive sales experience Main dealer experience preferred Strong closing ability Confident with inbound enquiries Confident with renewal customers Full UK driving licence Benefits: 5-day working week Company car Strong earning potential Busy dealership environment Excellent stock and enquiry levels Supportive management team Career progression opportunities Fast interview process Apply today or contact Automotive Talent
KPI People
Service Advisor
KPI People Reading, Berkshire
Dealership Service Advisor Pay: £34,000.00-£38,000.00 per year Job Summary MUST HAVE PREVIOUS MOTOR TRADE EXPERIENCE Our client, a busy franchised main dealership in Letchworth has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 2 years Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary depending on Experience On Target Earnings of £38,000 Great Benefits Package 42 hours a week including Sat mornings on a rota KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Job Type: Full-time Benefits: Company pension Employee discount On-site parking Experience: Motor Trade Service Advisor: 2 years (required) Licence/Certification: UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Jun 23, 2026
Full time
Dealership Service Advisor Pay: £34,000.00-£38,000.00 per year Job Summary MUST HAVE PREVIOUS MOTOR TRADE EXPERIENCE Our client, a busy franchised main dealership in Letchworth has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 2 years Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary depending on Experience On Target Earnings of £38,000 Great Benefits Package 42 hours a week including Sat mornings on a rota KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Job Type: Full-time Benefits: Company pension Employee discount On-site parking Experience: Motor Trade Service Advisor: 2 years (required) Licence/Certification: UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Lloyd Recruitment Services Ltd
Customer Relations Advisor
Lloyd Recruitment Services Ltd Redhill, Surrey
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15601
Jun 23, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15601
Reed
Customer Account Advisor
Reed Chester, Cheshire
Customer Account Advisor - Retentions Wrexham + Monday-Friday + Office-based - 8:30am - 5pm - 37.5 Hours p/w Salary: £26,000 Full-time + No weekend work + Free on-site parking + Company pension + 20 Days Holiday + Bank Holidays (1 Additional day per full year of service) An established, family-run organisation are looking to add a Customer Account Advisor to their busy Retentions team, based at the headquarters in Wrexham. This role is ideal for someone who enjoys problem-solving, negotiating, and maintaining strong customer relationships in a fast-paced environment. More About The Role As a Customer Account Advisor in Retentions, you'll be the point of contact for customers who may be considering leaving - managing queries, complaints, and disputes while working towards positive, commercially sound outcomes that are aimed at retaining clients. Your focus will be on ensuring issues are handled professionally, efficiently, and with a clear solutions-driven approach. Core Responsibilities Managing customer enquiries, complaints, and disputes Remaining customer-focused while working towards the most appropriate resolution for the business & the client Demonstrating a calm, level-headed approach to problem solving and decision-making Confidently owning decisions and delivering clear outcomes to customers Managing a busy workload through an internal CRM system Engaging in contractual discussions and negotiations to retain valued customers Working independently while also collaborating with internal teams to ensure seamless service delivery What I'm Looking For Recent experience in a similar customer service, account management, or retention-focused role (Helpful, but not Essential) Proven ability to find solutions in a fast-paced, high-volume environment Strong negotiation, problem-solving, and diplomacy skills - (Important for Long-Term Success in the role) Excellent communication and interpersonal skills Confident IT user with the ability to organise and prioritise workloads to meet deadlines Why You'll Love It The role has come about as a result of someone moving to another team within the business - Their staff retention is high so hiring is rare for this team! £26,000 salary Monday to Friday working hours (no weekend work!) Office-based role with free on-site parking with a desirable business Company pension + Holiday package Supportive team environment within a stable, family-owned business Interested? My client is looking to see people as soon as possible, so apply now & I will call you for a screening interview ahead of booking in an interview with the client (if you meet the criteria!) Please ensure you meet the criteria for the role & have answered the screening questions - If you feel you're a very strong candidate for the role call me directly at between 9am & 4pm Monday - Friday
Jun 23, 2026
Full time
Customer Account Advisor - Retentions Wrexham + Monday-Friday + Office-based - 8:30am - 5pm - 37.5 Hours p/w Salary: £26,000 Full-time + No weekend work + Free on-site parking + Company pension + 20 Days Holiday + Bank Holidays (1 Additional day per full year of service) An established, family-run organisation are looking to add a Customer Account Advisor to their busy Retentions team, based at the headquarters in Wrexham. This role is ideal for someone who enjoys problem-solving, negotiating, and maintaining strong customer relationships in a fast-paced environment. More About The Role As a Customer Account Advisor in Retentions, you'll be the point of contact for customers who may be considering leaving - managing queries, complaints, and disputes while working towards positive, commercially sound outcomes that are aimed at retaining clients. Your focus will be on ensuring issues are handled professionally, efficiently, and with a clear solutions-driven approach. Core Responsibilities Managing customer enquiries, complaints, and disputes Remaining customer-focused while working towards the most appropriate resolution for the business & the client Demonstrating a calm, level-headed approach to problem solving and decision-making Confidently owning decisions and delivering clear outcomes to customers Managing a busy workload through an internal CRM system Engaging in contractual discussions and negotiations to retain valued customers Working independently while also collaborating with internal teams to ensure seamless service delivery What I'm Looking For Recent experience in a similar customer service, account management, or retention-focused role (Helpful, but not Essential) Proven ability to find solutions in a fast-paced, high-volume environment Strong negotiation, problem-solving, and diplomacy skills - (Important for Long-Term Success in the role) Excellent communication and interpersonal skills Confident IT user with the ability to organise and prioritise workloads to meet deadlines Why You'll Love It The role has come about as a result of someone moving to another team within the business - Their staff retention is high so hiring is rare for this team! £26,000 salary Monday to Friday working hours (no weekend work!) Office-based role with free on-site parking with a desirable business Company pension + Holiday package Supportive team environment within a stable, family-owned business Interested? My client is looking to see people as soon as possible, so apply now & I will call you for a screening interview ahead of booking in an interview with the client (if you meet the criteria!) Please ensure you meet the criteria for the role & have answered the screening questions - If you feel you're a very strong candidate for the role call me directly at between 9am & 4pm Monday - Friday

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