Red Snapper Recruitment Limited
Southampton, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 22, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Refuge Service Manager - Domestic Abuse Services Location: Southampton (Refuge-Based) Salary: 32,968 per annum Hours: 40 hours per week, Monday to Friday Contract: Full-Time, Permanent Female Applicants Only This post is restricted to female applicants under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity and safety of residents. Make a Difference Every Day We are seeking an experienced and passionate Refuge Service Manager to lead a dedicated domestic abuse service supporting women and children who have experienced abuse. This is an exciting opportunity for a skilled manager who is committed to empowering survivors, delivering high-quality support services, and leading a specialist team to achieve positive outcomes. Working within a refuge setting, you will play a key role in ensuring survivors receive safe, trauma-informed and person-centred support, helping them rebuild their lives and move towards independence. About the Role As Refuge Service Manager, you will be responsible for the day-to-day management and development of the refuge service, ensuring the delivery of high-quality support that meets contractual, safeguarding and regulatory requirements. You will lead and motivate a team of specialist Domestic Abuse Case Workers, oversee service performance, manage referrals and occupancy, and maintain strong partnerships with local agencies and stakeholders. This is a rewarding leadership role where your expertise will directly impact the lives of survivors and their families. Key Responsibilities Lead and manage the refuge service, ensuring excellent standards of support and service delivery. Supervise, support and develop a team of specialist domestic abuse professionals. Ensure safeguarding policies and procedures are effectively implemented and monitored. Manage referrals, admissions and departures within the refuge. Monitor service performance, quality standards and outcomes. Develop and maintain strong relationships with external agencies, local authorities and partner organisations. Ensure compliance with housing, health and safety, and domestic abuse service requirements. Contribute to service development and continuous improvement initiatives. Participate in the out-of-hours management rota as required. About You We are looking for someone who has: Significant experience managing domestic abuse, housing support, safeguarding or similar support services. Strong knowledge of domestic abuse, safeguarding, housing legislation and person-centred support approaches. Proven experience leading and developing high-performing teams. Excellent communication, organisational and report-writing skills. Strong IT skills and experience using case management systems. A commitment to equality, diversity and inclusion. The ability to work collaboratively with a range of professionals and agencies. A passion for supporting vulnerable individuals to achieve positive outcomes. What We Offer A rewarding opportunity to lead a life-changing service. Supportive and values-driven working environment. Ongoing training and professional development opportunities. The chance to make a genuine difference to the lives of women and children affected by domestic abuse. Additional Information Appointment to this role will be subject to: Enhanced DBS clearance. Satisfactory references. Evidence of the Right to Work in the UK. If you are an experienced manager with a commitment to supporting survivors of domestic abuse and leading high-quality services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Position: Director of HR and Culture Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: £73,653 per annum, plus excellent benefits Salary Band and Job Family: Band 5 About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting opportunity to play a leading role in shaping how we support, develop and empower our people across the organisation. As Director of HR and Culture, you ll lead our people and culture strategy, driving work on culture change, leadership capability, workforce planning and organisational development. Working closely with senior leaders and colleagues across the charity, you ll help create an inclusive, values-led environment where people can thrive and do their best work. It s an excellent role for an experienced and collaborative leader who is passionate about people, culture and making a meaningful change. Closing date for applications: 9:00 on Monday 6th July 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our recruitment and selection process The first round of our recruitment and selection process includes an interview with competency-based questions. Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation. We ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. You might also be invited for a second interview. We ll let you know about this during the selection process. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Jun 22, 2026
Full time
Position: Director of HR and Culture Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: £73,653 per annum, plus excellent benefits Salary Band and Job Family: Band 5 About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is an exciting opportunity to play a leading role in shaping how we support, develop and empower our people across the organisation. As Director of HR and Culture, you ll lead our people and culture strategy, driving work on culture change, leadership capability, workforce planning and organisational development. Working closely with senior leaders and colleagues across the charity, you ll help create an inclusive, values-led environment where people can thrive and do their best work. It s an excellent role for an experienced and collaborative leader who is passionate about people, culture and making a meaningful change. Closing date for applications: 9:00 on Monday 6th July 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our recruitment and selection process The first round of our recruitment and selection process includes an interview with competency-based questions. Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation. We ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. You might also be invited for a second interview. We ll let you know about this during the selection process. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Senior Practitioner Safeguarding & Support Team Herefordshire Council Salary: £45,777 - £50,091 per annum Plus: £10,000 Welcome Payment & £4,000 Retention Payment Contract: Permanent Full-time Hybrid working available Herefordshire Council continues to make significant strides in improving outcomes for children and families, investing heavily in their workforce and infrastructure. The Safeguarding & Support Service plays a vital role in this progress, providing stability and reflective supervision for practitioners at every level. About the Role As a Senior Practitioner in the Safeguarding & Support Team , you ll provide both leadership and direct casework expertise. Working closely with your Team Manager, you ll oversee complex cases, support newly qualified staff, and model best practice within the Family Safeguarding framework. You ll have the autonomy to make key decisions, shape service delivery, and ensure children and families receive high-quality, timely interventions. This is an ideal step for an experienced social worker ready to influence and develop practice standards within a supportive and forward-looking authority. Key Responsibilities Hold a reduced caseload of complex Child in Need, Child Protection, and Court cases. Provide guidance and reflective support to less experienced team members. Contribute to performance management and quality assurance activities. Chair or co-chair multi-agency meetings where appropriate. Model best practice in assessment, planning, and intervention. Maintain accurate records and reports using the MOSAIC system. Practice Model Herefordshire s Family Safeguarding Model emphasises restorative, relationship-based practice supported by embedded adult specialists in domestic abuse, substance misuse, and mental health. Senior Practitioners play a key part in driving this approach forward ensuring the model is consistently applied and rooted in collaboration, reflection, and professional curiosity. The Council promotes a culture of Motivational Interviewing and Restorative Practice , giving practitioners the tools and supervision they need to help families achieve sustainable change. Requirements Social Work degree or equivalent qualification. Social Work England registration. Extensive experience within Child Protection, CIN, or Court work. Proven ability to mentor and support colleagues in practice. Full UK driving licence and access to a vehicle. Pool cars available for work travel. Sponsorship available for candidates with 2+ years UK experience. Benefits £10,000 Welcome Payment & £4,000 Retention Payment. Local Government Pension Scheme (LGPS). Protected professional development time and training budget. Clear progression pathways to management roles. Flexible working: flexi-time, job share, part-time hours, and hybrid options. 24/7 Employee Assistance Programme. Payment of Social Work England registration fees. Pick Your Perks benefits portal offering discounts on retail, health, leisure and travel. 31 days annual leave plus bank holidays , with the option to purchase up to 10 additional days. Interested? Contact Josh Da Costa at Sheldon Phillips on (phone number removed) or (phone number removed) , or email (url removed) to discuss this role in more detail. Referral Bonus: Know someone perfect for the role? We offer up to £500 for successful referrals.
Jun 22, 2026
Full time
Senior Practitioner Safeguarding & Support Team Herefordshire Council Salary: £45,777 - £50,091 per annum Plus: £10,000 Welcome Payment & £4,000 Retention Payment Contract: Permanent Full-time Hybrid working available Herefordshire Council continues to make significant strides in improving outcomes for children and families, investing heavily in their workforce and infrastructure. The Safeguarding & Support Service plays a vital role in this progress, providing stability and reflective supervision for practitioners at every level. About the Role As a Senior Practitioner in the Safeguarding & Support Team , you ll provide both leadership and direct casework expertise. Working closely with your Team Manager, you ll oversee complex cases, support newly qualified staff, and model best practice within the Family Safeguarding framework. You ll have the autonomy to make key decisions, shape service delivery, and ensure children and families receive high-quality, timely interventions. This is an ideal step for an experienced social worker ready to influence and develop practice standards within a supportive and forward-looking authority. Key Responsibilities Hold a reduced caseload of complex Child in Need, Child Protection, and Court cases. Provide guidance and reflective support to less experienced team members. Contribute to performance management and quality assurance activities. Chair or co-chair multi-agency meetings where appropriate. Model best practice in assessment, planning, and intervention. Maintain accurate records and reports using the MOSAIC system. Practice Model Herefordshire s Family Safeguarding Model emphasises restorative, relationship-based practice supported by embedded adult specialists in domestic abuse, substance misuse, and mental health. Senior Practitioners play a key part in driving this approach forward ensuring the model is consistently applied and rooted in collaboration, reflection, and professional curiosity. The Council promotes a culture of Motivational Interviewing and Restorative Practice , giving practitioners the tools and supervision they need to help families achieve sustainable change. Requirements Social Work degree or equivalent qualification. Social Work England registration. Extensive experience within Child Protection, CIN, or Court work. Proven ability to mentor and support colleagues in practice. Full UK driving licence and access to a vehicle. Pool cars available for work travel. Sponsorship available for candidates with 2+ years UK experience. Benefits £10,000 Welcome Payment & £4,000 Retention Payment. Local Government Pension Scheme (LGPS). Protected professional development time and training budget. Clear progression pathways to management roles. Flexible working: flexi-time, job share, part-time hours, and hybrid options. 24/7 Employee Assistance Programme. Payment of Social Work England registration fees. Pick Your Perks benefits portal offering discounts on retail, health, leisure and travel. 31 days annual leave plus bank holidays , with the option to purchase up to 10 additional days. Interested? Contact Josh Da Costa at Sheldon Phillips on (phone number removed) or (phone number removed) , or email (url removed) to discuss this role in more detail. Referral Bonus: Know someone perfect for the role? We offer up to £500 for successful referrals.
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Jun 21, 2026
Full time
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Refuge Accommodation Manager - Domestic Abuse Service - £30,060 - £31,586 per annum - Dudley Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 20, 2026
Full time
Refuge Accommodation Manager - Domestic Abuse Service - £30,060 - £31,586 per annum - Dudley Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Research and Policy Officer Location: Remote (UK based) with occasional travel to Bristol / London Salary: £29,450 (Grade 3) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Fixed term until 31st March 2027 Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Research and Policy Officer role: As the Research and Policy Officer, the successful candidate will play an integral role in supporting the maintenance of an up-to-date internal evidence base on key policy issues, to support the delivery of the Women s Aid Annual Survey of all domestic abuse services in England, and to provide research and evaluation support for projects that further the organisation s aims and strategy. Key duties and responsibilities of the Research and Policy Officer: Identify and provide relevant evidence for a range of resources including media releases, communications with member services and supporters, blogs, and support the content development of Women s Aid websites and other relevant resources. Research and write up evidence briefings for Women s Aid s internal evidence base on key policy issues, ensuring this is kept up to date. Contribute and review relevant evidence to support with the development of Women s Aid policy positions and responses, including consultation responses. Respond to policy-related research queries and requests for information. Support the work of the Senior Research and Policy Officer with the design and implementation of the annual survey of domestic abuse services in England and the Women s Aid annual audit, including helping to design/update the survey, promote it, analyse responses and write up findings. Implement additional quantitative and qualitative data collection and analysis, including with domestic abuse survivors and with professionals responding to domestic abuse. Conduct literature and evidence reviews to support the work of Women s Aid and its member services. Produce reports and other written materials on domestic abuse research to support the delivery of Women s Aid projects and the information needs of Women s Aid, member services and survivors of domestic abuse. Present Women s Aid research at external events and conferences. Monitor and coordinate responses to the research and policy inbox. Support other Women s Aid research and evaluation work as required, including research to support campaigns and policy work To contribute to team meetings and organisational priorities, and to prepare for and participate in regular supervision and appraisal meetings. To take direction on new projects and priorities from your line manager, which may vary from time to time. To carry out word-processing, filing, and administrative tasks necessary to comply with the job description. To maintain clear and adequate records of work done and to produce reports on work programmes and activities as requested by management. What we are looking for in our Research and Policy Officer: A bachelor s degree, preferably in the social sciences, or equivalent professional experience Training or educational experience in research methods ?Good understanding of the experiences and needs of women and children affected by domestic abuse An understanding of qualitative and quantitative research methods Excellent verbal and written communication skills, inclusive of writing reports for publication Good level of computer literacy (including use of Microsoft 365) Well-organised, with the ability to initiate, plan and prioritise work, work to tight deadlines and respond to urgent unplanned demands Ability to analyse complex information and identify the implications for women and children affected by gender-based violence Benefits of joining us as our Research and Policy Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Jun 19, 2026
Contractor
Research and Policy Officer Location: Remote (UK based) with occasional travel to Bristol / London Salary: £29,450 (Grade 3) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Fixed term until 31st March 2027 Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Research and Policy Officer role: As the Research and Policy Officer, the successful candidate will play an integral role in supporting the maintenance of an up-to-date internal evidence base on key policy issues, to support the delivery of the Women s Aid Annual Survey of all domestic abuse services in England, and to provide research and evaluation support for projects that further the organisation s aims and strategy. Key duties and responsibilities of the Research and Policy Officer: Identify and provide relevant evidence for a range of resources including media releases, communications with member services and supporters, blogs, and support the content development of Women s Aid websites and other relevant resources. Research and write up evidence briefings for Women s Aid s internal evidence base on key policy issues, ensuring this is kept up to date. Contribute and review relevant evidence to support with the development of Women s Aid policy positions and responses, including consultation responses. Respond to policy-related research queries and requests for information. Support the work of the Senior Research and Policy Officer with the design and implementation of the annual survey of domestic abuse services in England and the Women s Aid annual audit, including helping to design/update the survey, promote it, analyse responses and write up findings. Implement additional quantitative and qualitative data collection and analysis, including with domestic abuse survivors and with professionals responding to domestic abuse. Conduct literature and evidence reviews to support the work of Women s Aid and its member services. Produce reports and other written materials on domestic abuse research to support the delivery of Women s Aid projects and the information needs of Women s Aid, member services and survivors of domestic abuse. Present Women s Aid research at external events and conferences. Monitor and coordinate responses to the research and policy inbox. Support other Women s Aid research and evaluation work as required, including research to support campaigns and policy work To contribute to team meetings and organisational priorities, and to prepare for and participate in regular supervision and appraisal meetings. To take direction on new projects and priorities from your line manager, which may vary from time to time. To carry out word-processing, filing, and administrative tasks necessary to comply with the job description. To maintain clear and adequate records of work done and to produce reports on work programmes and activities as requested by management. What we are looking for in our Research and Policy Officer: A bachelor s degree, preferably in the social sciences, or equivalent professional experience Training or educational experience in research methods ?Good understanding of the experiences and needs of women and children affected by domestic abuse An understanding of qualitative and quantitative research methods Excellent verbal and written communication skills, inclusive of writing reports for publication Good level of computer literacy (including use of Microsoft 365) Well-organised, with the ability to initiate, plan and prioritise work, work to tight deadlines and respond to urgent unplanned demands Ability to analyse complex information and identify the implications for women and children affected by gender-based violence Benefits of joining us as our Research and Policy Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Look Ahead Care Support and Housing
Hackney, London
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 19, 2026
Full time
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you an enthusiastic digital fundraiser with experience of raising income for a charity by building relationships with both individual and corporate donors? Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector. About the role The focus of the role will be on digital campaigns and organising and promoting fundraising events to generate new income streams for the charity. These new income streams will allow us to move away from reliance on our core funding and enable us to diversify into areas necessary for us to aim for our strategic goal and reach more clients. This role will work closely with the Digital Communications Manager and Service Managers to develop, lead and achieve buy-in on all campaigns and events. The Fundraiser will build on relationships with existing donors and corporate sponsors and establish further networks of supporters, raising the profile of Staying Put and securing further funding. Other areas of the role will include identifying and submitting applications for prizes and awards, preparing funding proposals, helping to shape the fundraising strategic plan and reporting on the success of campaigns. Part-time, 18.75 hours per week, over 3 days. £30,900 FTE per annum. About you We are looking for someone with significant experience in a fundraiser role who has proven knowledge and examples of running and evaluating digital fundraising campaigns. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage. Our ideal candidate will have strong interpersonal skills, with the ability to engage, influence and persuade new and existing supporters of Staying Put. You will need to be a self-starter with excellent communication skills. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation. We are looking for a passionate and enthusiastic fundraiser who can generate, develop and run fun and interesting campaigns and events that will create buy-in across a range of audiences. You will be able to work with initiative, have a high level of self motivation with a can-do attitude but who can recognise, work with and develop their strengths within a team. About us With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a one system approach to families affected by domestic abuse and sexual violence. We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives and you can too. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team. Be part of an organisation that makes a difference and where 84% of colleagues agree or strongly agree they feel valued and appreciated. We want to be a great place to work so have attractive benefits; 30 days annual leave, plus 8 bank holidays (pro rata) and Birthday Leave Employee Assistance Programme Workplace pensions and financial benefit app Training and development opportunities Enhanced maternity pay after 1 year Healthcare scheme after probation Flexibility and hybrid working where possible Death-in-service benefit Employee discount scheme & wellbeing platform Free on-site parking at most sites Closing date: 5pm Monday 6th July 2026 Interview date: Thursday 16th July Previous applicants need not apply
Jun 19, 2026
Full time
Are you an enthusiastic digital fundraiser with experience of raising income for a charity by building relationships with both individual and corporate donors? Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector. About the role The focus of the role will be on digital campaigns and organising and promoting fundraising events to generate new income streams for the charity. These new income streams will allow us to move away from reliance on our core funding and enable us to diversify into areas necessary for us to aim for our strategic goal and reach more clients. This role will work closely with the Digital Communications Manager and Service Managers to develop, lead and achieve buy-in on all campaigns and events. The Fundraiser will build on relationships with existing donors and corporate sponsors and establish further networks of supporters, raising the profile of Staying Put and securing further funding. Other areas of the role will include identifying and submitting applications for prizes and awards, preparing funding proposals, helping to shape the fundraising strategic plan and reporting on the success of campaigns. Part-time, 18.75 hours per week, over 3 days. £30,900 FTE per annum. About you We are looking for someone with significant experience in a fundraiser role who has proven knowledge and examples of running and evaluating digital fundraising campaigns. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage. Our ideal candidate will have strong interpersonal skills, with the ability to engage, influence and persuade new and existing supporters of Staying Put. You will need to be a self-starter with excellent communication skills. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation. We are looking for a passionate and enthusiastic fundraiser who can generate, develop and run fun and interesting campaigns and events that will create buy-in across a range of audiences. You will be able to work with initiative, have a high level of self motivation with a can-do attitude but who can recognise, work with and develop their strengths within a team. About us With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a one system approach to families affected by domestic abuse and sexual violence. We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives and you can too. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team. Be part of an organisation that makes a difference and where 84% of colleagues agree or strongly agree they feel valued and appreciated. We want to be a great place to work so have attractive benefits; 30 days annual leave, plus 8 bank holidays (pro rata) and Birthday Leave Employee Assistance Programme Workplace pensions and financial benefit app Training and development opportunities Enhanced maternity pay after 1 year Healthcare scheme after probation Flexibility and hybrid working where possible Death-in-service benefit Employee discount scheme & wellbeing platform Free on-site parking at most sites Closing date: 5pm Monday 6th July 2026 Interview date: Thursday 16th July Previous applicants need not apply
4Recruitment Services are seeking an experienced Domestic Violence Team Manager to lead the delivery of a specialist Domestic Abuse Safety Hub service in Barnet. As Team Manager, you will oversee the day-to-day operation of the Domestic Abuse Safety Hub, leading a team of specialist practitioners including Independent Domestic Violence Advocates (IDVAs) and other support staff. You will ensure the service delivers effective interventions, meets contractual and organisational requirements, and maintains a survivor-centred approach at all times. DUTIES AND RESPONSIBILITIES INCLUDE: Service Delivery & Operational Management Lead the delivery of a high-quality, inclusive, culturally responsive and trauma-informed domestic abuse service. Ensure compliance with contractual requirements, quality standards, safeguarding procedures, and organisational policies. Monitor service performance and outcomes, ensuring survivors receive timely and effective support. Oversee contract delivery, partnership agreements, referral pathways, and service development initiatives. Produce regular performance reports for commissioners and key stakeholders. Leadership & Staff Development Provide effective leadership, supervision, coaching, and support to a multidisciplinary team. Facilitate team meetings, case discussions, and quality assurance activities. Promote a culture of learning, reflective practice, and continuous professional development. Support staff wellbeing and foster a positive, high-performing team environment. Performance Management Ensure accurate and effective use of case management systems. Monitor performance against agreed targets, outcomes, and service standards. Address performance issues appropriately and support staff to achieve their objectives. Implement and review team and individual work plans. Partnership Working & Representation Develop and maintain strong relationships with partners including police, health services, housing providers, children's services, and voluntary sector organisations. Represent the service at multi-agency meetings, including Domestic Abuse MARAC and other strategic forums. Support integrated working arrangements and identify opportunities to strengthen local responses to domestic abuse. Contribute to service development, partnership initiatives, and system-wide improvements. ESSENTIAL REQUIREMENTS INCLUDE: Significant experience supporting vulnerable individuals, particularly those affected by domestic abuse. Experience managing or delivering advocacy and support services within a regulated environment. Experience of multi-agency working, including MARAC processes and partnership engagement. Level 3 qualification in supporting victims of domestic abuse (e.g. SafeLives IDVA or equivalent). Degree-level qualification in a relevant field such as Psychology, Mental Health, Counselling, or Social Work, with UK-recognised professional credentials. Minimum of 3 years' post-qualification experience in domestic abuse services. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jun 19, 2026
Contractor
4Recruitment Services are seeking an experienced Domestic Violence Team Manager to lead the delivery of a specialist Domestic Abuse Safety Hub service in Barnet. As Team Manager, you will oversee the day-to-day operation of the Domestic Abuse Safety Hub, leading a team of specialist practitioners including Independent Domestic Violence Advocates (IDVAs) and other support staff. You will ensure the service delivers effective interventions, meets contractual and organisational requirements, and maintains a survivor-centred approach at all times. DUTIES AND RESPONSIBILITIES INCLUDE: Service Delivery & Operational Management Lead the delivery of a high-quality, inclusive, culturally responsive and trauma-informed domestic abuse service. Ensure compliance with contractual requirements, quality standards, safeguarding procedures, and organisational policies. Monitor service performance and outcomes, ensuring survivors receive timely and effective support. Oversee contract delivery, partnership agreements, referral pathways, and service development initiatives. Produce regular performance reports for commissioners and key stakeholders. Leadership & Staff Development Provide effective leadership, supervision, coaching, and support to a multidisciplinary team. Facilitate team meetings, case discussions, and quality assurance activities. Promote a culture of learning, reflective practice, and continuous professional development. Support staff wellbeing and foster a positive, high-performing team environment. Performance Management Ensure accurate and effective use of case management systems. Monitor performance against agreed targets, outcomes, and service standards. Address performance issues appropriately and support staff to achieve their objectives. Implement and review team and individual work plans. Partnership Working & Representation Develop and maintain strong relationships with partners including police, health services, housing providers, children's services, and voluntary sector organisations. Represent the service at multi-agency meetings, including Domestic Abuse MARAC and other strategic forums. Support integrated working arrangements and identify opportunities to strengthen local responses to domestic abuse. Contribute to service development, partnership initiatives, and system-wide improvements. ESSENTIAL REQUIREMENTS INCLUDE: Significant experience supporting vulnerable individuals, particularly those affected by domestic abuse. Experience managing or delivering advocacy and support services within a regulated environment. Experience of multi-agency working, including MARAC processes and partnership engagement. Level 3 qualification in supporting victims of domestic abuse (e.g. SafeLives IDVA or equivalent). Degree-level qualification in a relevant field such as Psychology, Mental Health, Counselling, or Social Work, with UK-recognised professional credentials. Minimum of 3 years' post-qualification experience in domestic abuse services. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Job Purpose To provide independent oversight and review of Child in Need (CIN) plans for children and families receiving services under Section 17 of the Children Act 1989. The post holder will ensure that plans are child-focused, outcome-driven, and effectively safeguard and promote the welfare of children. The Child in Need Reviewing Officer will chair and facilitate Child in Need review meetings, monitor progress against agreed plans, challenge drift and delay, and promote high standards of practice across safeguarding teams. Key Responsibilities Child in Need Reviews Chair Child in Need review meetings in accordance with local procedures and statutory requirements. Ensure the child?s voice, wishes, feelings, and lived experiences are central to all reviews and decision-making. Monitor the effectiveness of Child in Need plans and assess whether outcomes are being achieved. Evaluate whether interventions are reducing risk and improving outcomes for children and families. Ensure review meetings are inclusive, involving children, parents, carers, and relevant professionals. Quality Assurance and Practice Oversight Provide independent scrutiny of Child in Need plans and associated assessments. Identify and challenge drift, delay, or inadequate planning. Escalate concerns where safeguarding risks are not being appropriately managed. Promote evidence-based practice and compliance with legislation, policy, and procedures. Support continuous improvement through audit findings and practice recommendations. Safeguarding Responsibilities Monitor safeguarding concerns and ensure appropriate actions are taken to protect children. Identify cases where escalation to Child Protection procedures or legal planning may be required. Ensure thresholds for intervention are consistently applied. Maintain oversight of children who may be vulnerable to neglect, abuse, exploitation, domestic abuse, parental substance misuse, or other safeguarding risks. Partnership Working Work collaboratively with social workers, managers, education, health, police, and other partner agencies. Foster constructive professional challenge where required. Promote effective multi-agency planning and accountability. Ensure agencies contribute appropriately to Child in Need plans and reviews. Recording and Reporting Produce clear, accurate, and timely review records and recommendations. Maintain accurate electronic records in accordance with data protection requirements. Prepare reports and management information as required. Monitor compliance with timescales and statutory expectations. Service Development Contribute to quality assurance activities, audits, and service improvement initiatives. Identify themes, trends, and learning from Child in Need reviews. Support the development of good practice across safeguarding services. Contribute to policy and procedure development where appropriate. General Responsibilities Comply with safeguarding policies and procedures at all times. Promote equality, diversity, and inclusion in service delivery. Maintain professional registration and continuous professional development. Adhere to professional standards, codes of conduct, and organisational values. Undertake any other duties commensurate with the grade and purpose of the post. Person Specification Essential Qualifications Social Work qualification (Degree, DipSW, CQSW, or equivalent). Registration with the relevant professional regulator (e.g., Social Work England). Essential Knowledge Thorough knowledge of the Children Act 1989 and associated legislation. Understanding of Working Together to Safeguard Children. Knowledge of Child in Need processes and safeguarding frameworks. Understanding of child development, risk assessment, and permanence planning. Knowledge of multi-agency safeguarding practice. Essential Experience Significant post-qualification experience in children?s social care. Experience of safeguarding and Child in Need casework. Experience of chairing professional meetings and facilitating multi-agency discussions. Experience of quality assurance, auditing, or reviewing practice. Experience of working with children and families with complex needs.
Jun 19, 2026
Contractor
Job Purpose To provide independent oversight and review of Child in Need (CIN) plans for children and families receiving services under Section 17 of the Children Act 1989. The post holder will ensure that plans are child-focused, outcome-driven, and effectively safeguard and promote the welfare of children. The Child in Need Reviewing Officer will chair and facilitate Child in Need review meetings, monitor progress against agreed plans, challenge drift and delay, and promote high standards of practice across safeguarding teams. Key Responsibilities Child in Need Reviews Chair Child in Need review meetings in accordance with local procedures and statutory requirements. Ensure the child?s voice, wishes, feelings, and lived experiences are central to all reviews and decision-making. Monitor the effectiveness of Child in Need plans and assess whether outcomes are being achieved. Evaluate whether interventions are reducing risk and improving outcomes for children and families. Ensure review meetings are inclusive, involving children, parents, carers, and relevant professionals. Quality Assurance and Practice Oversight Provide independent scrutiny of Child in Need plans and associated assessments. Identify and challenge drift, delay, or inadequate planning. Escalate concerns where safeguarding risks are not being appropriately managed. Promote evidence-based practice and compliance with legislation, policy, and procedures. Support continuous improvement through audit findings and practice recommendations. Safeguarding Responsibilities Monitor safeguarding concerns and ensure appropriate actions are taken to protect children. Identify cases where escalation to Child Protection procedures or legal planning may be required. Ensure thresholds for intervention are consistently applied. Maintain oversight of children who may be vulnerable to neglect, abuse, exploitation, domestic abuse, parental substance misuse, or other safeguarding risks. Partnership Working Work collaboratively with social workers, managers, education, health, police, and other partner agencies. Foster constructive professional challenge where required. Promote effective multi-agency planning and accountability. Ensure agencies contribute appropriately to Child in Need plans and reviews. Recording and Reporting Produce clear, accurate, and timely review records and recommendations. Maintain accurate electronic records in accordance with data protection requirements. Prepare reports and management information as required. Monitor compliance with timescales and statutory expectations. Service Development Contribute to quality assurance activities, audits, and service improvement initiatives. Identify themes, trends, and learning from Child in Need reviews. Support the development of good practice across safeguarding services. Contribute to policy and procedure development where appropriate. General Responsibilities Comply with safeguarding policies and procedures at all times. Promote equality, diversity, and inclusion in service delivery. Maintain professional registration and continuous professional development. Adhere to professional standards, codes of conduct, and organisational values. Undertake any other duties commensurate with the grade and purpose of the post. Person Specification Essential Qualifications Social Work qualification (Degree, DipSW, CQSW, or equivalent). Registration with the relevant professional regulator (e.g., Social Work England). Essential Knowledge Thorough knowledge of the Children Act 1989 and associated legislation. Understanding of Working Together to Safeguard Children. Knowledge of Child in Need processes and safeguarding frameworks. Understanding of child development, risk assessment, and permanence planning. Knowledge of multi-agency safeguarding practice. Essential Experience Significant post-qualification experience in children?s social care. Experience of safeguarding and Child in Need casework. Experience of chairing professional meetings and facilitating multi-agency discussions. Experience of quality assurance, auditing, or reviewing practice. Experience of working with children and families with complex needs.
Role: Perpetrator Case Manager (Domestic Abuse) Salary: £14 - £18 per hour dependent on pay status Locations: Covering West Mercia ( Telford, Worcester and Hereford.) Duration: 4-8 weeks initially, strong possibility of extension. Hybrid: 2/3 day visits, 2 days from home. Essential: Must drive Supporting Futures are recruiting for a well-respected charity, that aims to improve the lives of victims of domestic abuse and their children, by holding high-risk perpetrators to account. They are looking for Case Managers to work with high risk/ high harm perpetrators of domestic abuse through targeted and intensive 121 work. The services forms part of an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response. Synopsis of duties: Working on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC/ high harm perpetrators at the Domestic Abuse Perpetrator Panel (DAPP) Carrying out intensive and targeted support which promoted attitudinal and behavioural change Supporting clients with additional practical needs which may impact on their behaviour including substance misuse, mental health, finance, housing etc Making referrals and linking clients to complementary services Working closely with existing agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours Working closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved Responsible over the long term for delivering outcomes, working typically for between 3 and 12 months to achieve behaviour change with each service user What they are looking for: Candidates who are passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users Experience within the field of domestic abuse, and/or mental health, substance misuse and offending (this can include Mental Health/ Substance Misuse Services, Prison, Probation, YOT, Care Leavers, Supported Housing/ Hostel and/ or Social Services) An understanding of domestic abuse and its impact The successful candidate will need to have driving license and access to a car and will need to have a DBS on the update service/ issued within the last 12 months. We would also encourage graduates relevant to the field to apply (Criminology, Psychology, Criminal Justice, etc) Should this opportunity be of any interest please call (phone number removed) or email your CV to (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Jun 18, 2026
Seasonal
Role: Perpetrator Case Manager (Domestic Abuse) Salary: £14 - £18 per hour dependent on pay status Locations: Covering West Mercia ( Telford, Worcester and Hereford.) Duration: 4-8 weeks initially, strong possibility of extension. Hybrid: 2/3 day visits, 2 days from home. Essential: Must drive Supporting Futures are recruiting for a well-respected charity, that aims to improve the lives of victims of domestic abuse and their children, by holding high-risk perpetrators to account. They are looking for Case Managers to work with high risk/ high harm perpetrators of domestic abuse through targeted and intensive 121 work. The services forms part of an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response. Synopsis of duties: Working on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC/ high harm perpetrators at the Domestic Abuse Perpetrator Panel (DAPP) Carrying out intensive and targeted support which promoted attitudinal and behavioural change Supporting clients with additional practical needs which may impact on their behaviour including substance misuse, mental health, finance, housing etc Making referrals and linking clients to complementary services Working closely with existing agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours Working closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved Responsible over the long term for delivering outcomes, working typically for between 3 and 12 months to achieve behaviour change with each service user What they are looking for: Candidates who are passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users Experience within the field of domestic abuse, and/or mental health, substance misuse and offending (this can include Mental Health/ Substance Misuse Services, Prison, Probation, YOT, Care Leavers, Supported Housing/ Hostel and/ or Social Services) An understanding of domestic abuse and its impact The successful candidate will need to have driving license and access to a car and will need to have a DBS on the update service/ issued within the last 12 months. We would also encourage graduates relevant to the field to apply (Criminology, Psychology, Criminal Justice, etc) Should this opportunity be of any interest please call (phone number removed) or email your CV to (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Senior IDVA Salary: £32,000 - £33,000 depending on experience Location: Hammersmith Hours: 35 Hours per week including Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks) Contract: Permanent This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Job Summary As Senior IDVA you will work within a dynamic, fast-paced crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. This role combines oversight of the Duty IDVA service with specialist responsibility for MARAC coordination and participation. You will lead on MARAC responsibilities, oversee the Duty service, line manage two Duty IDVAs, support the Angelou Service Manager with administrative tasks, and hold a reduced caseload providing high-quality advocacy and support based on client-led needs and risk assessments. You will ensure that the Duty service runs effectively, maintaining referral pathways, ensuring that documents and procedures are in place and embedded into working practice supporting those covering duty as required. You will line manage the Duty IDVAs and will manage the allocation of cases from duty, liaising with Managers. You will assist the Manager with data collection, data analysis and problem solving. Acting as the MARAC lead for the team you will oversee the quality of the internal MARAC process, ensuring cases are prepared and presented effectively, attend MARAC meetings on a rota basis and follow up on agreed actions. You will also contribute to duty work, conducting calls and initial assessments and responding to crises, working within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women referred to our service. You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. The post holder will be proficient in data collection and case work recording. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. How to apply: Please submit your up to date CV along with a covering letter vie our careers site. Closing Date for Applications: 6th July :59 Interviews will be taking place the week of the 13th July 2026 Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Jun 18, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Senior IDVA Salary: £32,000 - £33,000 depending on experience Location: Hammersmith Hours: 35 Hours per week including Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks) Contract: Permanent This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Job Summary As Senior IDVA you will work within a dynamic, fast-paced crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. This role combines oversight of the Duty IDVA service with specialist responsibility for MARAC coordination and participation. You will lead on MARAC responsibilities, oversee the Duty service, line manage two Duty IDVAs, support the Angelou Service Manager with administrative tasks, and hold a reduced caseload providing high-quality advocacy and support based on client-led needs and risk assessments. You will ensure that the Duty service runs effectively, maintaining referral pathways, ensuring that documents and procedures are in place and embedded into working practice supporting those covering duty as required. You will line manage the Duty IDVAs and will manage the allocation of cases from duty, liaising with Managers. You will assist the Manager with data collection, data analysis and problem solving. Acting as the MARAC lead for the team you will oversee the quality of the internal MARAC process, ensuring cases are prepared and presented effectively, attend MARAC meetings on a rota basis and follow up on agreed actions. You will also contribute to duty work, conducting calls and initial assessments and responding to crises, working within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women referred to our service. You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. The post holder will be proficient in data collection and case work recording. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. How to apply: Please submit your up to date CV along with a covering letter vie our careers site. Closing Date for Applications: 6th July :59 Interviews will be taking place the week of the 13th July 2026 Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 18, 2026
Full time
Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. 38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to 10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Jun 18, 2026
Full time
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. 38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to 10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Supporting Futures Consulting Ltd
Eaglescliffe, County Durham
Role: Domestic Abuse Perpetrator Case Manager Location: Tees Valley Hybrid working with 2 days at home and 3 days in the community/ the office Salary: £27 000pa (dependent on experience) Hours: Full Time, Monday to Friday, 9am 5pm (flexi working) Role Type: Permanent Supporting Futures are recruiting on behalf of a respected domestic abuse charity dedicated to protecting victims and children by holding high-risk perpetrators accountable. This is an opportunity to make a direct impact through intensive 1:1 intervention work with high-harm perpetrators as part of a nationally recognised, multi-agency programme focused on reducing abuse and improving safety outcomes. The Role You ll work directly with high-risk perpetrators identified through MARAC and DAPP processes, delivering targeted interventions designed to challenge behaviour, reduce risk, and drive long-term change. Key Responsibilities Deliver intensive one-to-one case management and behaviour change interventions Support clients with complex needs including mental health, substance misuse, housing, finance, and offending behaviours Develop coordinated intervention plans alongside partner agencies Work closely with IDVA services to improve victim safety and manage risk Make referrals to specialist support services where appropriate Manage cases over 3 12 months to achieve sustainable behavioural change What We re Looking For Experience supporting individuals with complex needs Backgrounds in domestic abuse, mental health, substance misuse, probation, prison services, YOT, social care, family support/ early help, CSE/ CCE/ County Lines, supported housing, or similar settings Strong understanding of domestic abuse and its impact Passion for multi-agency and trauma-informed work Full UK driving licence and access to a vehicle (essential) Graduates in Criminology, Psychology, Criminal Justice, or related fields are also encouraged to apply. For more information, please contact Ria on (phone number removed) or send your CV to (url removed). Supporting Futures Consulting acts as both an employer and recruitment agency.
Jun 18, 2026
Full time
Role: Domestic Abuse Perpetrator Case Manager Location: Tees Valley Hybrid working with 2 days at home and 3 days in the community/ the office Salary: £27 000pa (dependent on experience) Hours: Full Time, Monday to Friday, 9am 5pm (flexi working) Role Type: Permanent Supporting Futures are recruiting on behalf of a respected domestic abuse charity dedicated to protecting victims and children by holding high-risk perpetrators accountable. This is an opportunity to make a direct impact through intensive 1:1 intervention work with high-harm perpetrators as part of a nationally recognised, multi-agency programme focused on reducing abuse and improving safety outcomes. The Role You ll work directly with high-risk perpetrators identified through MARAC and DAPP processes, delivering targeted interventions designed to challenge behaviour, reduce risk, and drive long-term change. Key Responsibilities Deliver intensive one-to-one case management and behaviour change interventions Support clients with complex needs including mental health, substance misuse, housing, finance, and offending behaviours Develop coordinated intervention plans alongside partner agencies Work closely with IDVA services to improve victim safety and manage risk Make referrals to specialist support services where appropriate Manage cases over 3 12 months to achieve sustainable behavioural change What We re Looking For Experience supporting individuals with complex needs Backgrounds in domestic abuse, mental health, substance misuse, probation, prison services, YOT, social care, family support/ early help, CSE/ CCE/ County Lines, supported housing, or similar settings Strong understanding of domestic abuse and its impact Passion for multi-agency and trauma-informed work Full UK driving licence and access to a vehicle (essential) Graduates in Criminology, Psychology, Criminal Justice, or related fields are also encouraged to apply. For more information, please contact Ria on (phone number removed) or send your CV to (url removed). Supporting Futures Consulting acts as both an employer and recruitment agency.
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. About us Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 18, 2026
Full time
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £ 40,000.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. About us Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Jun 17, 2026
Full time
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Jun 17, 2026
Full time
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Position: Senior Individual Giving Officer (Development) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4. With flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2 Charity You'll start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. The organisation's strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. The charity's work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This employer's people are their greatest asset and the key to their success. THey offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Join this organisation as their new Senior Individual Giving Officer (Development). Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact? The organisation is looking for a motivated, organised and creative Senior Individual Giving Officer to join their ambitious, supportive development team. You'll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You'll have space to be creative, freedom to test new ideas, and the chance to shape the future of a development programme. This is an exciting opportunity for someone who's already worked in an individual giving role and is ready to take on more responsibility. You'll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You'll analyse results, test new ideas, and find ways to improve future campaigns. With great interpersonal skills, you'll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you'll take ownership of your work, shape the individual giving programme, and make a real difference to people living with MS. The employer is committed to equality, diversity and inclusion, and they encourage applications from people of all backgrounds and experiences-especially those with lived experience of MS or disability. Closing date for applications: 9:00 on Wednesday 24th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jun 17, 2026
Full time
Position: Senior Individual Giving Officer (Development) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4. With flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2 Charity You'll start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. The organisation's strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. The charity's work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This employer's people are their greatest asset and the key to their success. THey offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Join this organisation as their new Senior Individual Giving Officer (Development). Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact? The organisation is looking for a motivated, organised and creative Senior Individual Giving Officer to join their ambitious, supportive development team. You'll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You'll have space to be creative, freedom to test new ideas, and the chance to shape the future of a development programme. This is an exciting opportunity for someone who's already worked in an individual giving role and is ready to take on more responsibility. You'll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You'll analyse results, test new ideas, and find ways to improve future campaigns. With great interpersonal skills, you'll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you'll take ownership of your work, shape the individual giving programme, and make a real difference to people living with MS. The employer is committed to equality, diversity and inclusion, and they encourage applications from people of all backgrounds and experiences-especially those with lived experience of MS or disability. Closing date for applications: 9:00 on Wednesday 24th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover Westmorland & Furness area. Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response. The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at Kendal Police Station, West Morland & Furness, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours. You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system. You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending. We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children. These posts will be subject to an Enhanced DBS Disclosure. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 17, 2026
Full time
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover Westmorland & Furness area. Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response. The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at Kendal Police Station, West Morland & Furness, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours. You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system. You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending. We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children. These posts will be subject to an Enhanced DBS Disclosure. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
