Head of Strategy and AI (FS) London (on-site 3 days per week) £90,000 to £150,000 - dependent on level This is a senior leadership role at the centre of an organisation-wide shift towards insight-led decision-making and AI-enabled analytics. You will shape how analytics operates as a shared service, influencing strategy while remaining hands-on. The Company They are a data-driven organisation undergoing significant transformation across analytics, reporting, and decisioning. With a strong commercial focus, they are investing in modern data platforms, automation, and AI to improve how insight is generated and used. Analytics plays a critical role in supporting growth and executive decision-making. The Role Lead a centralised Analytics and MI function Balance strategic leadership with hands-on analytics delivery Move the function from reporting to actionable, commercial insight Embed AI tools and automation into analytics workflows Oversee scalable data, reporting, and governance foundations Line manage decisioning capability and oversee platform migration Influence senior stakeholders across Finance, Marketing, and leadership teams Your Skills and Experience Strong leadership experience within analytics/strategy functions, ideally within financial services Clear examples of developing strategies off the back of data work Proven ability to turn data into clear commercial recommendations Confidence influencing senior stakeholders, including C-suite Hands-on capability with SQL and ideally Python Practical exposure to AI tools within analytics environments What They Offer Salary of £90,000 to £150,000 Bonus Private health insurance Pension scheme 25 days holiday High visibility role with significant influence and progression
Jun 23, 2026
Full time
Head of Strategy and AI (FS) London (on-site 3 days per week) £90,000 to £150,000 - dependent on level This is a senior leadership role at the centre of an organisation-wide shift towards insight-led decision-making and AI-enabled analytics. You will shape how analytics operates as a shared service, influencing strategy while remaining hands-on. The Company They are a data-driven organisation undergoing significant transformation across analytics, reporting, and decisioning. With a strong commercial focus, they are investing in modern data platforms, automation, and AI to improve how insight is generated and used. Analytics plays a critical role in supporting growth and executive decision-making. The Role Lead a centralised Analytics and MI function Balance strategic leadership with hands-on analytics delivery Move the function from reporting to actionable, commercial insight Embed AI tools and automation into analytics workflows Oversee scalable data, reporting, and governance foundations Line manage decisioning capability and oversee platform migration Influence senior stakeholders across Finance, Marketing, and leadership teams Your Skills and Experience Strong leadership experience within analytics/strategy functions, ideally within financial services Clear examples of developing strategies off the back of data work Proven ability to turn data into clear commercial recommendations Confidence influencing senior stakeholders, including C-suite Hands-on capability with SQL and ideally Python Practical exposure to AI tools within analytics environments What They Offer Salary of £90,000 to £150,000 Bonus Private health insurance Pension scheme 25 days holiday High visibility role with significant influence and progression
Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
Jun 23, 2026
Full time
Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
ALink Recruitment are working with a fast-growing infrastructure business operating across railway asset management, surveying, examinations, compliance and technical reporting. Working with major infrastructure organisations, the business is investing heavily in data, automation and AI to support its next phase of growth. The role will be fully office based, Monday-Friday. Role Purpose This is a business-critical role responsible for making operational, commercial and technical performance measurable, visible and actionable. Working closely with directors, managers and delivery teams, you will transform data into meaningful insight, automate repetitive processes and help build a scalable operating model. This is not a passive analyst role. The successful candidate will be expected to challenge poor data quality, expose inefficiencies, improve reporting and use technology to drive measurable business improvements. Key Responsibilities Develop a business-wide KPI and performance measurement framework. Build executive, operational and commercial dashboards that support decision-making. Create visibility of revenue, margins, productivity, utilisation, project performance and quality metrics. Improve data quality, governance, consistency and auditability across the business. Standardise data capture, reporting structures and operational workflows. Turn operational activity into meaningful management information and actionable insight. Identify and automate repetitive administrative, reporting and monitoring tasks. Lead the development of AI-assisted technical reporting solutions. Design and implement controlled AI agents and agentic workflows. Improve report-writing efficiency while maintaining technical quality and human review. Support resource planning, workload forecasting and operational control. Provide insight into profitability, margin leakage, productivity trends and business risk. Identify performance gaps, inefficiencies and opportunities for improvement. Work across Microsoft 365, Power BI, SharePoint, Excel, financial systems and operational platforms. Ensure AI, automation and reporting solutions remain secure, controlled and commercially valuable. Key Deliverables Business-wide KPI and reporting framework. Executive and operational performance dashboards. Improved data quality and reporting consistency. AI-assisted reporting workflows and pilot solutions. Automated business processes that reduce manual administration. Monthly management information and performance reporting. Recommendations for future systems, automation and AI development. Skills & Experience Data analysis, business intelligence and performance reporting. Power BI or equivalent dashboard and visualisation tools. Advanced Excel, data modelling and structured data design. KPI development, process improvement and workflow automation. Microsoft 365, SharePoint and Teams environments. Commercial reporting, profitability analysis and operational performance measurement. Experience implementing AI tools, AI-assisted workflows or automation technologies. Ability to turn complex operational data into clear business insight. Why Apply? Opportunity to build and shape a data, automation and AI function from the ground up.
Jun 23, 2026
Full time
ALink Recruitment are working with a fast-growing infrastructure business operating across railway asset management, surveying, examinations, compliance and technical reporting. Working with major infrastructure organisations, the business is investing heavily in data, automation and AI to support its next phase of growth. The role will be fully office based, Monday-Friday. Role Purpose This is a business-critical role responsible for making operational, commercial and technical performance measurable, visible and actionable. Working closely with directors, managers and delivery teams, you will transform data into meaningful insight, automate repetitive processes and help build a scalable operating model. This is not a passive analyst role. The successful candidate will be expected to challenge poor data quality, expose inefficiencies, improve reporting and use technology to drive measurable business improvements. Key Responsibilities Develop a business-wide KPI and performance measurement framework. Build executive, operational and commercial dashboards that support decision-making. Create visibility of revenue, margins, productivity, utilisation, project performance and quality metrics. Improve data quality, governance, consistency and auditability across the business. Standardise data capture, reporting structures and operational workflows. Turn operational activity into meaningful management information and actionable insight. Identify and automate repetitive administrative, reporting and monitoring tasks. Lead the development of AI-assisted technical reporting solutions. Design and implement controlled AI agents and agentic workflows. Improve report-writing efficiency while maintaining technical quality and human review. Support resource planning, workload forecasting and operational control. Provide insight into profitability, margin leakage, productivity trends and business risk. Identify performance gaps, inefficiencies and opportunities for improvement. Work across Microsoft 365, Power BI, SharePoint, Excel, financial systems and operational platforms. Ensure AI, automation and reporting solutions remain secure, controlled and commercially valuable. Key Deliverables Business-wide KPI and reporting framework. Executive and operational performance dashboards. Improved data quality and reporting consistency. AI-assisted reporting workflows and pilot solutions. Automated business processes that reduce manual administration. Monthly management information and performance reporting. Recommendations for future systems, automation and AI development. Skills & Experience Data analysis, business intelligence and performance reporting. Power BI or equivalent dashboard and visualisation tools. Advanced Excel, data modelling and structured data design. KPI development, process improvement and workflow automation. Microsoft 365, SharePoint and Teams environments. Commercial reporting, profitability analysis and operational performance measurement. Experience implementing AI tools, AI-assisted workflows or automation technologies. Ability to turn complex operational data into clear business insight. Why Apply? Opportunity to build and shape a data, automation and AI function from the ground up.
Gleeson Recruitment Group
Northampton, Northamptonshire
A high-growth, private equity-backed organisation in Northampton is seeking a technically strong Group Financial Controller to play a pivotal leadership role within its finance function. Operating in a capex-heavy, infrastructure-style environment, the business is scaling rapidly and investing significantly in its asset base. This role offers the opportunity to shape financial processes, enhance systems and controls, and deliver high-quality insight to senior leadership and investors. You will work closely with the CFO and leadership team, combining technical excellence, operational grip, and strategic insight. The Role Financial Reporting & Control Lead the Group's financial processing and reporting function, ensuring accurate and timely month-end close Deliver high-quality management reporting, board packs, and KPI analysis Own the integrity of financial information, ensuring it supports decision-making across the business Support statutory reporting and the year-end audit process, ensuring compliance with IFRS Financial Control, Governance & Compliance Maintain and enhance a strong financial control environment across a multi-entity group Ensure robust balance sheet discipline and reconciliations Oversee compliance with accounting standards, internal policies, and audit requirements Support ESG-related reporting where finance data underpins disclosures Cash, Treasury & Balance Sheet Management Oversee cashflow forecasting, liquidity management, and working capital optimisation Provide oversight of treasury activities, including banking, intercompany balances, and cash pooling Drive strong balance sheet control and cash management discipline Systems, Data & Transformation Provide oversight of financial systems, controls, and data governance Drive adoption of automation, analytics, and technology to modernise finance Lead system enhancements, integrations, and improvements to support business growth and scalability Business Partnering & Insight Provide clear, commercially relevant financial insight on performance, risks, and opportunities Partner with operational and commercial teams to embed finance into decision-making Support reporting to private equity stakeholders Strategic Projects & Growth Play a key role in M&A activity, including due diligence and integration Support business transformation and process improvement initiatives Contribute to group restructuring and scaling activities Leadership Lead and develop a high-performing finance team Foster a culture of accountability, continuous improvement, and excellence The Candidate We are looking for a high-calibre, technically excellent finance leader: ACA qualified (Big Four preferred) with strong post-qualified experience Proven track record in Group Financial Controller / Head of Reporting roles Deep technical expertise in IFRS, consolidations, and complex accounting areas Experience in asset-heavy / capex-intensive sectors such as infrastructure, energy, utilities, transport, manufacturing, or similar Background in PE-backed or complex multi-entity environments is highly desirable Strong systems and process mindset, with exposure to finance transformation / automation Demonstrated ability to lead teams and operate at pace in a growing business Personal Attributes Hands-on, proactive, and solutions-oriented Strong attention to detail with high financial discipline Able to communicate complex financial concepts clearly to non-finance stakeholders Commercially aware with a strategic mindset Passionate about continuous improvement and modernising finance functions At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 23, 2026
Full time
A high-growth, private equity-backed organisation in Northampton is seeking a technically strong Group Financial Controller to play a pivotal leadership role within its finance function. Operating in a capex-heavy, infrastructure-style environment, the business is scaling rapidly and investing significantly in its asset base. This role offers the opportunity to shape financial processes, enhance systems and controls, and deliver high-quality insight to senior leadership and investors. You will work closely with the CFO and leadership team, combining technical excellence, operational grip, and strategic insight. The Role Financial Reporting & Control Lead the Group's financial processing and reporting function, ensuring accurate and timely month-end close Deliver high-quality management reporting, board packs, and KPI analysis Own the integrity of financial information, ensuring it supports decision-making across the business Support statutory reporting and the year-end audit process, ensuring compliance with IFRS Financial Control, Governance & Compliance Maintain and enhance a strong financial control environment across a multi-entity group Ensure robust balance sheet discipline and reconciliations Oversee compliance with accounting standards, internal policies, and audit requirements Support ESG-related reporting where finance data underpins disclosures Cash, Treasury & Balance Sheet Management Oversee cashflow forecasting, liquidity management, and working capital optimisation Provide oversight of treasury activities, including banking, intercompany balances, and cash pooling Drive strong balance sheet control and cash management discipline Systems, Data & Transformation Provide oversight of financial systems, controls, and data governance Drive adoption of automation, analytics, and technology to modernise finance Lead system enhancements, integrations, and improvements to support business growth and scalability Business Partnering & Insight Provide clear, commercially relevant financial insight on performance, risks, and opportunities Partner with operational and commercial teams to embed finance into decision-making Support reporting to private equity stakeholders Strategic Projects & Growth Play a key role in M&A activity, including due diligence and integration Support business transformation and process improvement initiatives Contribute to group restructuring and scaling activities Leadership Lead and develop a high-performing finance team Foster a culture of accountability, continuous improvement, and excellence The Candidate We are looking for a high-calibre, technically excellent finance leader: ACA qualified (Big Four preferred) with strong post-qualified experience Proven track record in Group Financial Controller / Head of Reporting roles Deep technical expertise in IFRS, consolidations, and complex accounting areas Experience in asset-heavy / capex-intensive sectors such as infrastructure, energy, utilities, transport, manufacturing, or similar Background in PE-backed or complex multi-entity environments is highly desirable Strong systems and process mindset, with exposure to finance transformation / automation Demonstrated ability to lead teams and operate at pace in a growing business Personal Attributes Hands-on, proactive, and solutions-oriented Strong attention to detail with high financial discipline Able to communicate complex financial concepts clearly to non-finance stakeholders Commercially aware with a strategic mindset Passionate about continuous improvement and modernising finance functions At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
At Omny Group, we believe your people aren't just an operational risk to be managed - they're your greatest asset to be nurtured, energised and grown. We bring together HR, Health & Safety, Law, Employee Benefits and Personal Finance into a single, people-first partnership that helps businesses across the UK protect their organisation, develop their teams and perform at their best. Backed by private equity investment, we're scaling fast - and our finance team is central to that journey. We're now looking for a qualified Management Accountant to take ownership of month-end reporting across our group of trading entities and help us embed best practice as we grow. About the role Reporting to the Head of Finance, you'll produce timely, accurate monthly management accounts for designated trading entities within the group, taking full ownership of month-end close, balance sheet integrity, and commissions and revenue recognition. You'll also support our FP&A function with insight on performance and unit economics, and play a real part in improving processes and automation as the group continues to scale. Month-end is busy and deadline-driven, so strong planning and organisation will be key to managing a high volume of work without compromising on accuracy. What you'll do Produce the monthly management accounts for designated trading entities across the group, ensuring accuracy, completeness and consistency with group accounting policies. Own month-end close - accruals, prepayments, deferred and accrued income, intercompany postings and salary apportionments - investigating and resolving variances before sign-off. Calculate and post commissions, manage revenue recognition and handle recharges and cost allocations across entities, including intercompany eliminations. Maintain the integrity of the billing system, reconciling invoices back to source. Prepare variance analysis against budget and prior periods, with clear written commentary, produce monthly finance packs for Business Unit Heads, and present month-end numbers to the Head of Finance. Support FP&A with KPI tracking, dashboards and modelling, and provide cover across the wider finance function when needed. What you'll bring A recognised accountancy qualification (ACA, ACCA or CIMA). Proven experience producing management accounts, ideally in a fast-paced, growth-oriented environment. Experience operating across a multi-entity group, including intercompany postings, eliminations and consolidations - this is essential to the role. Advanced Excel skills and confidence working with complex financial data. Excellent planning and organisation, with the ability to manage a high volume of work and consistently meet tight month-end deadlines. Strong communication skills, with the ability to explain financial concepts to non-financial colleagues. Why Omny We're a group on an exciting growth journey, with continued investment in our finance systems and processes - so you'll have genuine scope to shape reporting, automation and the wider control environment. You'll work closely with the Head of Finance and FP&A team in a collaborative, supportive culture where kindness, respect and attention sit at the core of everything we do. Ready to join us? If you're a qualified management accountant who thrives in a multi-entity, fast-moving environment, we'd love to hear from you. Apply with your CV and a short covering note telling us why this role is right for you.
Jun 23, 2026
Full time
At Omny Group, we believe your people aren't just an operational risk to be managed - they're your greatest asset to be nurtured, energised and grown. We bring together HR, Health & Safety, Law, Employee Benefits and Personal Finance into a single, people-first partnership that helps businesses across the UK protect their organisation, develop their teams and perform at their best. Backed by private equity investment, we're scaling fast - and our finance team is central to that journey. We're now looking for a qualified Management Accountant to take ownership of month-end reporting across our group of trading entities and help us embed best practice as we grow. About the role Reporting to the Head of Finance, you'll produce timely, accurate monthly management accounts for designated trading entities within the group, taking full ownership of month-end close, balance sheet integrity, and commissions and revenue recognition. You'll also support our FP&A function with insight on performance and unit economics, and play a real part in improving processes and automation as the group continues to scale. Month-end is busy and deadline-driven, so strong planning and organisation will be key to managing a high volume of work without compromising on accuracy. What you'll do Produce the monthly management accounts for designated trading entities across the group, ensuring accuracy, completeness and consistency with group accounting policies. Own month-end close - accruals, prepayments, deferred and accrued income, intercompany postings and salary apportionments - investigating and resolving variances before sign-off. Calculate and post commissions, manage revenue recognition and handle recharges and cost allocations across entities, including intercompany eliminations. Maintain the integrity of the billing system, reconciling invoices back to source. Prepare variance analysis against budget and prior periods, with clear written commentary, produce monthly finance packs for Business Unit Heads, and present month-end numbers to the Head of Finance. Support FP&A with KPI tracking, dashboards and modelling, and provide cover across the wider finance function when needed. What you'll bring A recognised accountancy qualification (ACA, ACCA or CIMA). Proven experience producing management accounts, ideally in a fast-paced, growth-oriented environment. Experience operating across a multi-entity group, including intercompany postings, eliminations and consolidations - this is essential to the role. Advanced Excel skills and confidence working with complex financial data. Excellent planning and organisation, with the ability to manage a high volume of work and consistently meet tight month-end deadlines. Strong communication skills, with the ability to explain financial concepts to non-financial colleagues. Why Omny We're a group on an exciting growth journey, with continued investment in our finance systems and processes - so you'll have genuine scope to shape reporting, automation and the wider control environment. You'll work closely with the Head of Finance and FP&A team in a collaborative, supportive culture where kindness, respect and attention sit at the core of everything we do. Ready to join us? If you're a qualified management accountant who thrives in a multi-entity, fast-moving environment, we'd love to hear from you. Apply with your CV and a short covering note telling us why this role is right for you.
What if you could join a business where digital transformation isn't just a buzzword and it's a genuine board-level priority? We're looking for a Digital & Systems Delivery Lead to take ownership of a growing application technology function that's central to the future success of the organisation. This is a role for someone who enjoys making things happen. Someone who can see the bigger commercial picture whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might be shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs, data and reporting platforms Commercial awareness and the ability to translate business opportunities into technology solutions Experience managing stakeholders, suppliers and development roadmaps A passion for improving customer experience through technology You'll probably be working today as: Head of Digital Business Systems Manager Applications Development Manager Technology Delivery Manager Software Development Manager Head of Applications Digital Product or Delivery Lead This is a hybrid role with two days per week in the Leicestershire offices. Why apply? Because opportunities to genuinely shape the future direction of a business don't come along every day. You'll join an organisation investing heavily in technology, data, automation and customer experience, giving you the platform to make a visible and lasting impact. Interested? Let's have a confidential conversation.
Jun 22, 2026
Full time
What if you could join a business where digital transformation isn't just a buzzword and it's a genuine board-level priority? We're looking for a Digital & Systems Delivery Lead to take ownership of a growing application technology function that's central to the future success of the organisation. This is a role for someone who enjoys making things happen. Someone who can see the bigger commercial picture whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might be shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs, data and reporting platforms Commercial awareness and the ability to translate business opportunities into technology solutions Experience managing stakeholders, suppliers and development roadmaps A passion for improving customer experience through technology You'll probably be working today as: Head of Digital Business Systems Manager Applications Development Manager Technology Delivery Manager Software Development Manager Head of Applications Digital Product or Delivery Lead This is a hybrid role with two days per week in the Leicestershire offices. Why apply? Because opportunities to genuinely shape the future direction of a business don't come along every day. You'll join an organisation investing heavily in technology, data, automation and customer experience, giving you the platform to make a visible and lasting impact. Interested? Let's have a confidential conversation.
Head of Data and Insight Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office. Salary: £70,902 - £82,719 per annum depending on experience Contract: Permanent, full-time (37.5 hours per week) Pioneer a new role and build a brand-new Data and Insight function at the charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth. About the charity The Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health. As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity. The role Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation. You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies. Key responsibilities • Develop and deliver the charity's data and insight strategy. • Lead and develop the Data and Insight function. • Oversee data governance, quality, security and GDPR compliance. • Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp. • Develop reporting frameworks, dashboards and performance measures. • Lead on data integration, automation and process improvement. • Provide expert insight and advice to senior leaders and Board committees. About you You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation's team and key stakeholders on the importance of data and insight. You will have: • Experience leading data, insight or business intelligence functions. • A track record of developing data strategies and embedding a data-led culture. • Strong knowledge of data governance, GDPR and reporting best practice. • Experience of CRM and business systems integration. • Excellent analytical, communication and stakeholder management skills. • The ability to translate complex data into clear, actionable insight. How to apply - For a full candidate pack and details, contact: Faye Marshall - Closing date: 9am, Monday 13 July 2026 Harris Hill is a certified B Corp and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Jun 22, 2026
Full time
Head of Data and Insight Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office. Salary: £70,902 - £82,719 per annum depending on experience Contract: Permanent, full-time (37.5 hours per week) Pioneer a new role and build a brand-new Data and Insight function at the charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth. About the charity The Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health. As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity. The role Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation. You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies. Key responsibilities • Develop and deliver the charity's data and insight strategy. • Lead and develop the Data and Insight function. • Oversee data governance, quality, security and GDPR compliance. • Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp. • Develop reporting frameworks, dashboards and performance measures. • Lead on data integration, automation and process improvement. • Provide expert insight and advice to senior leaders and Board committees. About you You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation's team and key stakeholders on the importance of data and insight. You will have: • Experience leading data, insight or business intelligence functions. • A track record of developing data strategies and embedding a data-led culture. • Strong knowledge of data governance, GDPR and reporting best practice. • Experience of CRM and business systems integration. • Excellent analytical, communication and stakeholder management skills. • The ability to translate complex data into clear, actionable insight. How to apply - For a full candidate pack and details, contact: Faye Marshall - Closing date: 9am, Monday 13 July 2026 Harris Hill is a certified B Corp and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, help to choose, help to use . BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You ll be the lead Finance Business Partner across the Group s trading entities, working with leaders to improve financial performance You ll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You ll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I s key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers. Helping design and track KPIs aligned to Group strategy and functional goals. Supporting a strong financial control environment, including audit alignment, accurate reporting and data integrity. Helping embed budgeting and forecasting across the leadership team and wider business. Translating functional objectives into robust financial plans, targets and KPIs. Ensuring budget and forecast decisions are understood, communicated and progressed collaboratively. Identifying actions to help meet and exceed performance targets. Working with finance colleagues to develop consistent approaches and share best practice. Developing and mentoring your direct report, with a focus on performance and succession. Taking ownership of your development and acting as a role model Skills, Knowledge and Experience: -Qualified Finance Professional: Recognised accountancy qualification (CIMA or equivalent) and strong technical knowledge of accounting standards and controls. Part-qualified candidates would be considered, with relevant background and experience. - Stakeholder Partnering: Strong relationship-building skills, with the ability to influence decisions through collaboration. - Commercial Insight & Challenge: Strong commercial awareness and the ability to shape decisions, challenge constructively and spot risks and opportunities. - Clear & Impactful Communication: Able to simplify complex financial information for finance and non-finance audiences. - Leadership Through Influence: Able to create alignment, pace and accountability across teams without direct authority. - FP&A and Decision Support Expertise: Strong analysis, modelling and scenario planning skills to support strategy and decision-making. - Data Driven: Use data to generate insight, challenge assumptions and support evidence-based decisions. - Resilient and Adaptable: Professional under pressure, with sound judgement and the ability to work through change and ambiguity. - Outcome and Accountability Focus: Takes ownership, removes obstacles and delivers high-quality work that improves performance. Desirable but not essential: - Experience of One Office, One stream, SAP and/or Business Objects - Experience in industrial, electronics or distribution sectors - Experience working with stakeholders across multiple geographies BPX offers great benefits such as: - Minimum of 31 days annual leave including bank holidays (increasing with length of service) - Access to our training and development platform - Friendly and supportive work environment - Dress down Fridays - Access to the Employee Assistance Programme - Recruitment referral bonus - Opportunities for career progression - Cycle 2 Work scheme - Ability to carry forward unused holiday - Option to purchase additional annual leave - Free onsite parking - Emergency loans BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you! We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please.
Jun 22, 2026
Full time
We are looking for a commercially focused Finance Business Partner to join our team at BPX Rothley (LE7 7NL). This is an exciting opportunity to partner with senior stakeholders, influence key decisions and drive performance in a growing business. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, help to choose, help to use . BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. The Opportunity: You ll be the lead Finance Business Partner across the Group s trading entities, working with leaders to improve financial performance You ll support the business through change following our recent acquisition, helping define and embed robust processes around budgets, forecasts and performance measures Using your strong technical understanding and commercial awareness, you will build a strong understanding of operational and commercial levers to provide forward-looking financial support across multiple business functions Help to drive decisions, reporting, process efficiency and strong controls You ll work closely with the Head of Group Finance to support decisions with commercial insight, risk awareness, strong governance, and strategic planning at the forefront of your mind This is a Hybrid role, you will be office-based for 3 to 4 days per week Some UK and Ireland travel may be required to work with the relevant teams on an adhoc basis The main duties will include: Leading P&L and balance sheet reporting, with strong controls and timely execution Managing an Assistant Management Accountant and working with the wider Finance team to deliver accurate reporting and month-end processes Partnering with sales, marketing, operations and central functions. Leading financial evaluation across the UK&I s key value drivers. Using data to identify trends, risks and opportunities across Sales, Marketing and Operations, and turn insight into action. Leading performance reviews and planning discussions with functional leaders, using data and financial discipline. Supporting the financial assessment of investments and commercial proposals, ensuring alignment with strategy and return expectations. Providing financial analysis of proposals, evaluate options and identify opportunities to improve performance. Communicating financial performance clearly to sales, marketing and operational managers. Providing timely reporting packs and ad hoc analysis to support decisions and highlight performance drivers. Helping design and track KPIs aligned to Group strategy and functional goals. Supporting a strong financial control environment, including audit alignment, accurate reporting and data integrity. Helping embed budgeting and forecasting across the leadership team and wider business. Translating functional objectives into robust financial plans, targets and KPIs. Ensuring budget and forecast decisions are understood, communicated and progressed collaboratively. Identifying actions to help meet and exceed performance targets. Working with finance colleagues to develop consistent approaches and share best practice. Developing and mentoring your direct report, with a focus on performance and succession. Taking ownership of your development and acting as a role model Skills, Knowledge and Experience: -Qualified Finance Professional: Recognised accountancy qualification (CIMA or equivalent) and strong technical knowledge of accounting standards and controls. Part-qualified candidates would be considered, with relevant background and experience. - Stakeholder Partnering: Strong relationship-building skills, with the ability to influence decisions through collaboration. - Commercial Insight & Challenge: Strong commercial awareness and the ability to shape decisions, challenge constructively and spot risks and opportunities. - Clear & Impactful Communication: Able to simplify complex financial information for finance and non-finance audiences. - Leadership Through Influence: Able to create alignment, pace and accountability across teams without direct authority. - FP&A and Decision Support Expertise: Strong analysis, modelling and scenario planning skills to support strategy and decision-making. - Data Driven: Use data to generate insight, challenge assumptions and support evidence-based decisions. - Resilient and Adaptable: Professional under pressure, with sound judgement and the ability to work through change and ambiguity. - Outcome and Accountability Focus: Takes ownership, removes obstacles and delivers high-quality work that improves performance. Desirable but not essential: - Experience of One Office, One stream, SAP and/or Business Objects - Experience in industrial, electronics or distribution sectors - Experience working with stakeholders across multiple geographies BPX offers great benefits such as: - Minimum of 31 days annual leave including bank holidays (increasing with length of service) - Access to our training and development platform - Friendly and supportive work environment - Dress down Fridays - Access to the Employee Assistance Programme - Recruitment referral bonus - Opportunities for career progression - Cycle 2 Work scheme - Ability to carry forward unused holiday - Option to purchase additional annual leave - Free onsite parking - Emergency loans BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you! We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please.
Financial Controller Location: Warrington, Cheshire (with occasional travel to UK and European sites) Salary: Competitive Salary + Car Allowance + Bonus + Benefits Job Type: Full Time The Opportunity An exciting opportunity has arisen for an experienced and commercially focused Financial Controller to lead the finance function of a growing, multi-site business operating across the UK and Europe. Reporting directly to the Managing Director, with close collaboration across the wider finance leadership team, this role offers both strategic and operational responsibility within a complex and fast-paced environment. The successful candidate will play a pivotal role in driving financial performance, strengthening governance, improving reporting and supporting future growth initiatives. This position offers a clear progression pathway for an ambitious finance professional seeking to advance into a Finance Director role within the next 18-24 months. Key Responsibilities Financial Control & Governance Lead, mentor and develop the finance team. Oversee financial reporting, budgeting, forecasting and planning activities. Manage month-end and year-end close processes, ensuring accuracy and timely delivery. Monitor cash flow, working capital and overall financial performance. Support group reporting, consolidation and audit requirements. Ensure robust financial controls, compliance and governance frameworks are maintained. Commercial & Strategic Leadership Partner with senior leadership to provide financial insight, challenge and support. Deliver meaningful management reporting across business units, locations and operational activities. Support pricing decisions, profitability analysis and cost improvement initiatives. Contribute to strategic planning, business improvement projects and investment decisions. Support growth, acquisition and integration activities where required. Present financial performance, forecasts and recommendations to senior stakeholders. Multi-Site & International Operations Provide financial oversight across UK and European operations. Drive consistency in reporting processes across multiple legal entities. Ensure compliance with statutory and group reporting requirements. Strengthen internal controls and financial governance across the business. Systems, Processes & Data Drive improvements in finance systems, reporting tools and management information. Enhance financial visibility and reporting capability. Support automation and digital transformation initiatives. Improve reporting efficiency, controls and data quality. Risk Management & Compliance Maintain strong financial control environments. Manage credit risk, compliance obligations and contractual exposure. Support internal and external audit processes. Ensure adherence to governance, compliance and reporting standards. About You Essential Requirements Fully qualified accountant (ACA, ACCA or CIMA). Minimum five years' experience in a senior finance leadership role, such as Financial Controller, Head of Finance or equivalent. Experience within a business with revenues exceeding £50 million. Desirable Requirements Experience within logistics, transport, freight, supply chain, manufacturing or other operational sectors. Exposure to European accounting environments. Experience supporting group consolidation activities.
Jun 21, 2026
Full time
Financial Controller Location: Warrington, Cheshire (with occasional travel to UK and European sites) Salary: Competitive Salary + Car Allowance + Bonus + Benefits Job Type: Full Time The Opportunity An exciting opportunity has arisen for an experienced and commercially focused Financial Controller to lead the finance function of a growing, multi-site business operating across the UK and Europe. Reporting directly to the Managing Director, with close collaboration across the wider finance leadership team, this role offers both strategic and operational responsibility within a complex and fast-paced environment. The successful candidate will play a pivotal role in driving financial performance, strengthening governance, improving reporting and supporting future growth initiatives. This position offers a clear progression pathway for an ambitious finance professional seeking to advance into a Finance Director role within the next 18-24 months. Key Responsibilities Financial Control & Governance Lead, mentor and develop the finance team. Oversee financial reporting, budgeting, forecasting and planning activities. Manage month-end and year-end close processes, ensuring accuracy and timely delivery. Monitor cash flow, working capital and overall financial performance. Support group reporting, consolidation and audit requirements. Ensure robust financial controls, compliance and governance frameworks are maintained. Commercial & Strategic Leadership Partner with senior leadership to provide financial insight, challenge and support. Deliver meaningful management reporting across business units, locations and operational activities. Support pricing decisions, profitability analysis and cost improvement initiatives. Contribute to strategic planning, business improvement projects and investment decisions. Support growth, acquisition and integration activities where required. Present financial performance, forecasts and recommendations to senior stakeholders. Multi-Site & International Operations Provide financial oversight across UK and European operations. Drive consistency in reporting processes across multiple legal entities. Ensure compliance with statutory and group reporting requirements. Strengthen internal controls and financial governance across the business. Systems, Processes & Data Drive improvements in finance systems, reporting tools and management information. Enhance financial visibility and reporting capability. Support automation and digital transformation initiatives. Improve reporting efficiency, controls and data quality. Risk Management & Compliance Maintain strong financial control environments. Manage credit risk, compliance obligations and contractual exposure. Support internal and external audit processes. Ensure adherence to governance, compliance and reporting standards. About You Essential Requirements Fully qualified accountant (ACA, ACCA or CIMA). Minimum five years' experience in a senior finance leadership role, such as Financial Controller, Head of Finance or equivalent. Experience within a business with revenues exceeding £50 million. Desirable Requirements Experience within logistics, transport, freight, supply chain, manufacturing or other operational sectors. Exposure to European accounting environments. Experience supporting group consolidation activities.
Cost Accountant Location: East Sussex Reporting to: Finance Manager The Opportunity Recruitment South East is delighted to be supporting a well-established and growing manufacturing business in the search for a talented Cost Accountant. This is an excellent opportunity for an analytical and commercially minded finance professional who enjoys getting under the skin of the numbers. Working closely with the Finance Manager and wider operational teams, you'll play a key role in ensuring the accuracy of costing data, providing meaningful financial insight and helping to drive profitability and efficiency across the business. The successful candidate will thrive in a manufacturing environment and be confident working with large volumes of data, ERP systems and stakeholders across multiple departments. Key Responsibilities Costing & Inventory Management Carry out quarterly cost roll-ups and review Bills of Materials (BOMs). Analyse manufacturing variances, including material, labour and overhead costs. Monitor inventory valuation and reconcile inventory accounts. Coordinate and oversee stocktakes and cycle counts to ensure inventory accuracy. Investigate and resolve inventory discrepancies in a timely manner. Financial Analysis & Reporting Produce margin analysis by both product and customer. Prepare month-end journals relating to inventory and cost of sales, including: Obsolescence provisions Labour and overhead reallocations Absorption adjustments Produce daily and weekly labour efficiency reports. Complete balance sheet reconciliations. Maintain the fixed asset register and process monthly depreciation journals. Prepare monthly board reporting relating to inventory ageing and inventory segmentation. Systems & Data Management Maintain and manage costing information within the ERP system. Ensure the integrity and accuracy of cost data across financial systems. Develop and improve reporting tools, including Excel models and business intelligence dashboards. Support system upgrades, automation projects and process improvements. Drive continuous improvement and standardisation initiatives across costing processes. Compliance & Controls Ensure compliance with relevant accounting standards, including UK GAAP and IFRS. Maintain robust internal controls surrounding inventory and costing activities. Prepare year-end schedules and support external audit processes. Document procedures and ensure adherence to internal policies and best practice. General Finance Support Undertake additional accounting duties as required by the Finance Manager or Financial Controller. About You To be successful in this role, you'll have previous experience within cost or management accounting and a strong understanding of manufacturing environments. You'll also bring: Proven experience within a Cost Accountant or Management Accountant role. Strong knowledge of manufacturing operations and inventory processes. Experience using ERP systems such as Dynamics, SAP, Oracle or similar. Advanced Excel skills, including pivot tables, modelling and data analysis. Knowledge of standard costing and absorption costing methodologies. Excellent analytical and problem-solving skills. The ability to interpret data and communicate findings clearly. Strong organisational skills with the ability to work accurately to deadlines. Desirable Experience Experience using Microsoft Dynamics AX. Previous exposure to Sage Payroll and Sage HR. Knowledge of lean manufacturing principles or process improvement methodologies. Experience transitioning from accountancy practice into a manufacturing environment would be advantageous. Qualifications Professionally qualified or part-qualified (CIMA, ACA or equivalent). What's on Offer? This is a fantastic opportunity to join a successful manufacturing business where you'll have genuine visibility across the organisation and the chance to influence decision-making through meaningful financial insight. If you're someone who enjoys combining technical accounting expertise with commercial thinking and a passion for continuous improvement, we'd love to hear from you.
Jun 20, 2026
Full time
Cost Accountant Location: East Sussex Reporting to: Finance Manager The Opportunity Recruitment South East is delighted to be supporting a well-established and growing manufacturing business in the search for a talented Cost Accountant. This is an excellent opportunity for an analytical and commercially minded finance professional who enjoys getting under the skin of the numbers. Working closely with the Finance Manager and wider operational teams, you'll play a key role in ensuring the accuracy of costing data, providing meaningful financial insight and helping to drive profitability and efficiency across the business. The successful candidate will thrive in a manufacturing environment and be confident working with large volumes of data, ERP systems and stakeholders across multiple departments. Key Responsibilities Costing & Inventory Management Carry out quarterly cost roll-ups and review Bills of Materials (BOMs). Analyse manufacturing variances, including material, labour and overhead costs. Monitor inventory valuation and reconcile inventory accounts. Coordinate and oversee stocktakes and cycle counts to ensure inventory accuracy. Investigate and resolve inventory discrepancies in a timely manner. Financial Analysis & Reporting Produce margin analysis by both product and customer. Prepare month-end journals relating to inventory and cost of sales, including: Obsolescence provisions Labour and overhead reallocations Absorption adjustments Produce daily and weekly labour efficiency reports. Complete balance sheet reconciliations. Maintain the fixed asset register and process monthly depreciation journals. Prepare monthly board reporting relating to inventory ageing and inventory segmentation. Systems & Data Management Maintain and manage costing information within the ERP system. Ensure the integrity and accuracy of cost data across financial systems. Develop and improve reporting tools, including Excel models and business intelligence dashboards. Support system upgrades, automation projects and process improvements. Drive continuous improvement and standardisation initiatives across costing processes. Compliance & Controls Ensure compliance with relevant accounting standards, including UK GAAP and IFRS. Maintain robust internal controls surrounding inventory and costing activities. Prepare year-end schedules and support external audit processes. Document procedures and ensure adherence to internal policies and best practice. General Finance Support Undertake additional accounting duties as required by the Finance Manager or Financial Controller. About You To be successful in this role, you'll have previous experience within cost or management accounting and a strong understanding of manufacturing environments. You'll also bring: Proven experience within a Cost Accountant or Management Accountant role. Strong knowledge of manufacturing operations and inventory processes. Experience using ERP systems such as Dynamics, SAP, Oracle or similar. Advanced Excel skills, including pivot tables, modelling and data analysis. Knowledge of standard costing and absorption costing methodologies. Excellent analytical and problem-solving skills. The ability to interpret data and communicate findings clearly. Strong organisational skills with the ability to work accurately to deadlines. Desirable Experience Experience using Microsoft Dynamics AX. Previous exposure to Sage Payroll and Sage HR. Knowledge of lean manufacturing principles or process improvement methodologies. Experience transitioning from accountancy practice into a manufacturing environment would be advantageous. Qualifications Professionally qualified or part-qualified (CIMA, ACA or equivalent). What's on Offer? This is a fantastic opportunity to join a successful manufacturing business where you'll have genuine visibility across the organisation and the chance to influence decision-making through meaningful financial insight. If you're someone who enjoys combining technical accounting expertise with commercial thinking and a passion for continuous improvement, we'd love to hear from you.
QA Automation Engineer Location: Croxley Park, Watford Working Pattern: 4 days onsite, 1 day from home What you'll be doing Designing, building and maintaining automated test solutions to support high-quality software delivery Executing and enhancing existing automation packs while contributing to future automation strategy Working closely with development and product teams to understand requirements and assess automation scope Creating automation test approaches, test data and supporting environmental requirements Identifying, managing and reporting defects, highlighting risks and release impacts Supporting continuous improvement across test processes, tools and frameworks Creating, maintaining and executing automation test packs using tools such as Playwright and TOSCA Analysing requirements and changes to assess automation scope and test approaches Working closely with development, product and wider IT teams to identify defects and improve quality Reporting on defect status, risks and release impacts within agreed timeframes Supporting and mentoring new or seconded members of the test team where required What we need from you Educated to degree level in a computer science-related discipline, or equivalent industry experience Experience creating, maintaining and executing automated test packs Strong understanding of testing practices across Agile and Waterfall environments Knowledge of automation and scripting languages such as C#, .NET, Java or similar Experience using ALM tools such as Azure DevOps or Jira, including CI pipelines ISTQB / ISEB certification (or working towards) Strong analytical skills, attention to detail and the ability to communicate clearly and effectively A collaborative mindset with a results-driven approach What we can offer you Competitive salary and annual company bonus Excellent pension scheme (company contribution of up to 12%) 25 days holiday plus bank holidays, with the option to buy additional days Staff Discount Employee Assistance Programme Exceptional Reward and Recognition events About Howdens Howdens Joinery is the UK's number one trade kitchen supplier, providing thousands of products across kitchens, joinery and hardware. With over 900 depots across the UK and Europe, we support more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we continue to grow with an ambitious future ahead. We're proud to be recognised as one of the Best Big Companies to Work For, offering a fast-paced, commercial and supportive environment where people can build long-term careers. How to apply We're building a future driven by innovation, service and sustainability. If Howdens sounds like the place for you, we'd love to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're committed to creating an inclusive environment and supporting candidates throughout the recruitment process. If you require any adjustments, please contact (url removed) quoting the job title and location. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Jun 20, 2026
Full time
QA Automation Engineer Location: Croxley Park, Watford Working Pattern: 4 days onsite, 1 day from home What you'll be doing Designing, building and maintaining automated test solutions to support high-quality software delivery Executing and enhancing existing automation packs while contributing to future automation strategy Working closely with development and product teams to understand requirements and assess automation scope Creating automation test approaches, test data and supporting environmental requirements Identifying, managing and reporting defects, highlighting risks and release impacts Supporting continuous improvement across test processes, tools and frameworks Creating, maintaining and executing automation test packs using tools such as Playwright and TOSCA Analysing requirements and changes to assess automation scope and test approaches Working closely with development, product and wider IT teams to identify defects and improve quality Reporting on defect status, risks and release impacts within agreed timeframes Supporting and mentoring new or seconded members of the test team where required What we need from you Educated to degree level in a computer science-related discipline, or equivalent industry experience Experience creating, maintaining and executing automated test packs Strong understanding of testing practices across Agile and Waterfall environments Knowledge of automation and scripting languages such as C#, .NET, Java or similar Experience using ALM tools such as Azure DevOps or Jira, including CI pipelines ISTQB / ISEB certification (or working towards) Strong analytical skills, attention to detail and the ability to communicate clearly and effectively A collaborative mindset with a results-driven approach What we can offer you Competitive salary and annual company bonus Excellent pension scheme (company contribution of up to 12%) 25 days holiday plus bank holidays, with the option to buy additional days Staff Discount Employee Assistance Programme Exceptional Reward and Recognition events About Howdens Howdens Joinery is the UK's number one trade kitchen supplier, providing thousands of products across kitchens, joinery and hardware. With over 900 depots across the UK and Europe, we support more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we continue to grow with an ambitious future ahead. We're proud to be recognised as one of the Best Big Companies to Work For, offering a fast-paced, commercial and supportive environment where people can build long-term careers. How to apply We're building a future driven by innovation, service and sustainability. If Howdens sounds like the place for you, we'd love to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're committed to creating an inclusive environment and supporting candidates throughout the recruitment process. If you require any adjustments, please contact (url removed) quoting the job title and location. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Head of Digital & Data £66,000 - £68,000 Hybrid - London (Minimum 2 Days Per Week in Office) I'm currently working with a well-established UK organisation that is looking to appoint a Head of Digital & Data to lead its digital transformation agenda and help shape how technology, data and innovation support the organisation's long-term strategic objectives. This is a newly enhanced leadership position that sits at the heart of an ambitious transformation programme. The organisation is looking to make greater use of digital capabilities, data-driven decision making, automation and AI to improve engagement, operational effectiveness and organisational performance. Working closely with senior leadership and key stakeholders across the business, you'll be responsible for developing and delivering the organisation's data strategy whilst leading a team focused on innovation, organisational change and digital maturity. The Head of Digital & Data will: Develop and deliver the organisation's data strategy, aligning technology and information capabilities to business objectives Lead digital transformation initiatives across the organisation, driving adoption of digital-first ways of working Identify opportunities to leverage data, automation and AI to improve efficiency, engagement and organisational outcomes Work closely with senior stakeholders and leadership teams to shape strategic priorities and investment decisions Promote a culture of data-driven decision making through improved reporting, insight and organisational data capability
Jun 20, 2026
Full time
Head of Digital & Data £66,000 - £68,000 Hybrid - London (Minimum 2 Days Per Week in Office) I'm currently working with a well-established UK organisation that is looking to appoint a Head of Digital & Data to lead its digital transformation agenda and help shape how technology, data and innovation support the organisation's long-term strategic objectives. This is a newly enhanced leadership position that sits at the heart of an ambitious transformation programme. The organisation is looking to make greater use of digital capabilities, data-driven decision making, automation and AI to improve engagement, operational effectiveness and organisational performance. Working closely with senior leadership and key stakeholders across the business, you'll be responsible for developing and delivering the organisation's data strategy whilst leading a team focused on innovation, organisational change and digital maturity. The Head of Digital & Data will: Develop and deliver the organisation's data strategy, aligning technology and information capabilities to business objectives Lead digital transformation initiatives across the organisation, driving adoption of digital-first ways of working Identify opportunities to leverage data, automation and AI to improve efficiency, engagement and organisational outcomes Work closely with senior stakeholders and leadership teams to shape strategic priorities and investment decisions Promote a culture of data-driven decision making through improved reporting, insight and organisational data capability
Job Title: Immigration Director Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Jun 20, 2026
Full time
Job Title: Immigration Director Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Are you passionate about building modern data platforms, enabling powerful analytics, and unlocking the potential of Microsoft technologies and AI? Altro are looking for a Data & Microsoft Solutions Lead to play a pivotal role in shaping how data, digital workplace solutions, and AI drive value across the Group. This is a senior leadership role within our IT team, where you ll act as the design authority for enterprise data architecture, Microsoft 365 solutions, and Power Platform. You ll define how we use data, analytics, automation, and AI to improve decision-making, efficiency, and collaboration across the business. If you enjoy translating complex ideas into practical, scalable solutions and want to help build a data-driven, AI-enabled organisation, this could be the perfect opportunity for you. This is a permanent, full-time role with hybrid working (minimum of 3 days per week on-site), based at our Letchworth Garden City Head Office. What you ll be doing Shaping Strategy & Direction Define and lead our data, analytics, Microsoft platform, and AI strategy over the next 3 5 years Provide strategic input into the IT roadmap, ensuring alignment with business goals Identify high-value opportunities for AI, automation, and data-driven transformation Leading Data & Microsoft Platform Architecture Design and govern enterprise data architecture and analytics platforms Lead the direction of Microsoft 365, SharePoint Online, and Power Platform (Power BI, Power Apps, Power Automate) Ensure solutions are scalable, secure, and built on high-quality, well-governed data foundations Drive adoption of modern Azure data technologies and emerging capabilities (including AI and Microsoft Copilot) Power Platform & Analytics Leadership Define standards and governance for Power BI, semantic models, and datasets Oversee delivery of solutions supporting: Executive reporting Self-service BI Data science and AI Business process automation and digital workflows Ensure performance, lifecycle management, and security of analytics and platform assets Data Governance & Responsible AI Embed strong data governance principles, ensuring quality, transparency, and compliance (including GDPR) Define guardrails for responsible and ethical AI usage Work closely with security, legal, and risk teams to ensure safe and compliant solutions Enabling the Business Partner with stakeholders to design scalable, value-driven solutions across data, automation, and collaboration Identify opportunities to improve processes through automation, low-code solutions, and AI Support digital transformation across the organisation Leadership & Collaboration Provide technical leadership and mentoring across data, Power Platform, and SharePoint communities Define standards, documentation, and best practice Deliver knowledge-sharing sessions to build capability across IT Manage and collaborate with third-party vendors and partners What we re looking for We re looking for someone who: Has strong experience designing enterprise data architectures and Microsoft-based solutions Brings deep knowledge of the Azure data ecosystem and Power Platform Understands analytics, AI/ML, and modern data technologies Can communicate complex technical concepts clearly to non-technical stakeholders Has a collaborative, influencing style and enjoys working across teams Is passionate about building a data-driven, AI-ready organisation What we can offer you Hybrid working (minimum 3 days per week on site) Private medical cover (single cover, BUPA) 25 days holiday, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational sick pay and on-site Occupational Health Confidential 24/7 support service for you and your family Enhanced family-friendly policies Free eye tests A paid volunteering day each year Free on-site parking Long service awards Ongoing learning and development support A range of social events, including our Christmas party Retirement advice and support About Altro Altro Group is home to two leading brands: Altro , a European manufacturer of premium flooring and wall cladding systems, and Autoglym , a leading British manufacturer of vehicle care products. Family-owned since 1919, we re proud of our values and the supportive, inclusive culture we ve built. We truly care about our people and believe everyone should feel they belong. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Follow us on our Life at Altro and Life at Autoglym Instagram pages to see . Sounds like your next challenge? Apply today we d love to hear from you.
Jun 20, 2026
Full time
Are you passionate about building modern data platforms, enabling powerful analytics, and unlocking the potential of Microsoft technologies and AI? Altro are looking for a Data & Microsoft Solutions Lead to play a pivotal role in shaping how data, digital workplace solutions, and AI drive value across the Group. This is a senior leadership role within our IT team, where you ll act as the design authority for enterprise data architecture, Microsoft 365 solutions, and Power Platform. You ll define how we use data, analytics, automation, and AI to improve decision-making, efficiency, and collaboration across the business. If you enjoy translating complex ideas into practical, scalable solutions and want to help build a data-driven, AI-enabled organisation, this could be the perfect opportunity for you. This is a permanent, full-time role with hybrid working (minimum of 3 days per week on-site), based at our Letchworth Garden City Head Office. What you ll be doing Shaping Strategy & Direction Define and lead our data, analytics, Microsoft platform, and AI strategy over the next 3 5 years Provide strategic input into the IT roadmap, ensuring alignment with business goals Identify high-value opportunities for AI, automation, and data-driven transformation Leading Data & Microsoft Platform Architecture Design and govern enterprise data architecture and analytics platforms Lead the direction of Microsoft 365, SharePoint Online, and Power Platform (Power BI, Power Apps, Power Automate) Ensure solutions are scalable, secure, and built on high-quality, well-governed data foundations Drive adoption of modern Azure data technologies and emerging capabilities (including AI and Microsoft Copilot) Power Platform & Analytics Leadership Define standards and governance for Power BI, semantic models, and datasets Oversee delivery of solutions supporting: Executive reporting Self-service BI Data science and AI Business process automation and digital workflows Ensure performance, lifecycle management, and security of analytics and platform assets Data Governance & Responsible AI Embed strong data governance principles, ensuring quality, transparency, and compliance (including GDPR) Define guardrails for responsible and ethical AI usage Work closely with security, legal, and risk teams to ensure safe and compliant solutions Enabling the Business Partner with stakeholders to design scalable, value-driven solutions across data, automation, and collaboration Identify opportunities to improve processes through automation, low-code solutions, and AI Support digital transformation across the organisation Leadership & Collaboration Provide technical leadership and mentoring across data, Power Platform, and SharePoint communities Define standards, documentation, and best practice Deliver knowledge-sharing sessions to build capability across IT Manage and collaborate with third-party vendors and partners What we re looking for We re looking for someone who: Has strong experience designing enterprise data architectures and Microsoft-based solutions Brings deep knowledge of the Azure data ecosystem and Power Platform Understands analytics, AI/ML, and modern data technologies Can communicate complex technical concepts clearly to non-technical stakeholders Has a collaborative, influencing style and enjoys working across teams Is passionate about building a data-driven, AI-ready organisation What we can offer you Hybrid working (minimum 3 days per week on site) Private medical cover (single cover, BUPA) 25 days holiday, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational sick pay and on-site Occupational Health Confidential 24/7 support service for you and your family Enhanced family-friendly policies Free eye tests A paid volunteering day each year Free on-site parking Long service awards Ongoing learning and development support A range of social events, including our Christmas party Retirement advice and support About Altro Altro Group is home to two leading brands: Altro , a European manufacturer of premium flooring and wall cladding systems, and Autoglym , a leading British manufacturer of vehicle care products. Family-owned since 1919, we re proud of our values and the supportive, inclusive culture we ve built. We truly care about our people and believe everyone should feel they belong. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Follow us on our Life at Altro and Life at Autoglym Instagram pages to see . Sounds like your next challenge? Apply today we d love to hear from you.
Job Title: Interim Chief Information Security Officer (Interim CISO) Location: Colchester Salary: £100,000 to £120,000 pro rata Employment Type: Permanent, 2 days per week Working Arrangements: Onsite working for 2 days a week We are seeking an experienced Interim Chief Information Security Officer (Interim CISO) to provide strategic information security, compliance, and rigorous IT financial governance on a two day per week. This is a high-autonomy, top level representative role during a period of active organisational transformation, reporting to the CTO. The organisation is actively transitioning away from legacy commercial SaaS platforms platforms (e.g., Salesforce, HubSpot), toward AI-first, customised add-ons built on proprietary Product Data Management (PDM) software and core ERP architectures to drive significant operating cost reductions with process optimisation. The incoming CISO will hold ultimate accountability for ensuring this lean, modernised architecture remains aggressively secure and audit-ready. Core Responsibilities - AI-First Architecture & Security Scoping: Personally audit and define the compliance boundaries for newly deployed custom AI infrastructure (built on LLM platforms like Anthropic Claude). Ensure robust data handling, strict access controls, and correct isolation of proprietary data pipelines. Rigorous Framework Delivery: Maintain full operational control of an in-progress SOC2 Type 1/Type 2 compliance track via a GRP automation platform. Own the internal execution, documentation, and C3PAO assessment preparation for CMMC Level 2 (NIST SP (Apply online only utilising a secure proxy architecture. - Budget Ownership & Cost Consolidation: Take immediate custody of the IT OPEX budget. Ruthlessly consolidate a fragmented AI tooling footprint and manage vendor contract rationalisation following structural changes. - Vendor & Operational Governance: Oversee all external IT vendor relationships and contract lifecycles. Provide clear technical escalation paths and strategic direction for our on-site IT technician. What You ll Bring - Proven Executive Security Experience: Demonstrated tenure as a CISO, Head of Information Security, or Security-focused IT Director in an organisation of employees. - Hands-on SOC2 & CMMC Tracking: Direct experience personally driving a SOC2 audit to completion and a deep, non-advisory familiarity with CMMC Level 2/NIST SP (Apply online only) compliance paths. Strong competence utilising GRC automation tools and encrypted enclave/secure proxy solution - Emerging Tech Literacy: A clear, practical understanding of security profiles, scoping, and data governance for custom LLM integrations and proprietary software ecosystems. - Commercial Sharpness: Proven experience managing $500k+ IT budgets, reporting directly to the C-Suite/Board, and negotiating vendor agreements. - Must come with a strong understanding of UK GDPR compliance and Cyber Essentials frameworks. For more information, please contact Cathy Swain. T: (phone number removed) E: (url removed)
Jun 19, 2026
Full time
Job Title: Interim Chief Information Security Officer (Interim CISO) Location: Colchester Salary: £100,000 to £120,000 pro rata Employment Type: Permanent, 2 days per week Working Arrangements: Onsite working for 2 days a week We are seeking an experienced Interim Chief Information Security Officer (Interim CISO) to provide strategic information security, compliance, and rigorous IT financial governance on a two day per week. This is a high-autonomy, top level representative role during a period of active organisational transformation, reporting to the CTO. The organisation is actively transitioning away from legacy commercial SaaS platforms platforms (e.g., Salesforce, HubSpot), toward AI-first, customised add-ons built on proprietary Product Data Management (PDM) software and core ERP architectures to drive significant operating cost reductions with process optimisation. The incoming CISO will hold ultimate accountability for ensuring this lean, modernised architecture remains aggressively secure and audit-ready. Core Responsibilities - AI-First Architecture & Security Scoping: Personally audit and define the compliance boundaries for newly deployed custom AI infrastructure (built on LLM platforms like Anthropic Claude). Ensure robust data handling, strict access controls, and correct isolation of proprietary data pipelines. Rigorous Framework Delivery: Maintain full operational control of an in-progress SOC2 Type 1/Type 2 compliance track via a GRP automation platform. Own the internal execution, documentation, and C3PAO assessment preparation for CMMC Level 2 (NIST SP (Apply online only utilising a secure proxy architecture. - Budget Ownership & Cost Consolidation: Take immediate custody of the IT OPEX budget. Ruthlessly consolidate a fragmented AI tooling footprint and manage vendor contract rationalisation following structural changes. - Vendor & Operational Governance: Oversee all external IT vendor relationships and contract lifecycles. Provide clear technical escalation paths and strategic direction for our on-site IT technician. What You ll Bring - Proven Executive Security Experience: Demonstrated tenure as a CISO, Head of Information Security, or Security-focused IT Director in an organisation of employees. - Hands-on SOC2 & CMMC Tracking: Direct experience personally driving a SOC2 audit to completion and a deep, non-advisory familiarity with CMMC Level 2/NIST SP (Apply online only) compliance paths. Strong competence utilising GRC automation tools and encrypted enclave/secure proxy solution - Emerging Tech Literacy: A clear, practical understanding of security profiles, scoping, and data governance for custom LLM integrations and proprietary software ecosystems. - Commercial Sharpness: Proven experience managing $500k+ IT budgets, reporting directly to the C-Suite/Board, and negotiating vendor agreements. - Must come with a strong understanding of UK GDPR compliance and Cyber Essentials frameworks. For more information, please contact Cathy Swain. T: (phone number removed) E: (url removed)
Job Title: Immigration Partner Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Jun 19, 2026
Full time
Job Title: Immigration Partner Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
HRIS Administrator Brackley, Northamptonshire Manufacturing Full Time, 12 months FTC up to 36,000 Gleeson Recruitment Group is partnering with a well-established UK organisation to recruit an experienced HRIS Administrator . This is an exciting opportunity to join a large, multi-site business where HR technology plays a key role in supporting a diverse workforce. Reporting into the People Services function, you will be responsible for the day-to-day administration, maintenance, and continuous improvement of the organisation's HR Information System. This role offers the chance to work closely with HR, Payroll, IT, and key stakeholders to ensure data accuracy, system efficiency, and a positive user experience. The Role As HRIS Administrator, you will take ownership of the HR system, ensuring it operates effectively while supporting ongoing development and process improvements. You will play a pivotal role in maintaining data integrity, producing meaningful HR reporting, supporting users, and helping drive automation across HR processes. Key Responsibilities Administer and maintain the HR Information System, ensuring optimal performance and configuration Manage system updates, enhancements, and upgrades in collaboration with internal and external stakeholders Maintain organisational structures, workflows, and system rules Ensure the accuracy and integrity of employee data through regular audits and validation checks Support GDPR compliance and data governance standards Provide first and second-line support to HR system users Troubleshoot system issues and liaise with suppliers where required Create user documentation and deliver training to HR teams and managers Produce regular and ad hoc HR reports, including headcount, absence, and turnover analysis Develop dashboards and insights to support decision-making Identify opportunities to streamline and automate HR processes Work closely with Payroll to ensure accurate data transfer and processing Support HR systems projects, testing activities, system upgrades, and data migration initiatives About You To be successful in this role, you will have: Previous experience administering an HRIS platform (such as iTrent, Workday, SAP, Oracle, SuccessFactors, or similar) Strong Excel, reporting, and data management capabilities A good understanding of HR processes and employee lifecycle activities Excellent analytical and problem-solving skills High levels of accuracy and attention to detail Strong communication skills with the ability to support both technical and non-technical users At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 19, 2026
Contractor
HRIS Administrator Brackley, Northamptonshire Manufacturing Full Time, 12 months FTC up to 36,000 Gleeson Recruitment Group is partnering with a well-established UK organisation to recruit an experienced HRIS Administrator . This is an exciting opportunity to join a large, multi-site business where HR technology plays a key role in supporting a diverse workforce. Reporting into the People Services function, you will be responsible for the day-to-day administration, maintenance, and continuous improvement of the organisation's HR Information System. This role offers the chance to work closely with HR, Payroll, IT, and key stakeholders to ensure data accuracy, system efficiency, and a positive user experience. The Role As HRIS Administrator, you will take ownership of the HR system, ensuring it operates effectively while supporting ongoing development and process improvements. You will play a pivotal role in maintaining data integrity, producing meaningful HR reporting, supporting users, and helping drive automation across HR processes. Key Responsibilities Administer and maintain the HR Information System, ensuring optimal performance and configuration Manage system updates, enhancements, and upgrades in collaboration with internal and external stakeholders Maintain organisational structures, workflows, and system rules Ensure the accuracy and integrity of employee data through regular audits and validation checks Support GDPR compliance and data governance standards Provide first and second-line support to HR system users Troubleshoot system issues and liaise with suppliers where required Create user documentation and deliver training to HR teams and managers Produce regular and ad hoc HR reports, including headcount, absence, and turnover analysis Develop dashboards and insights to support decision-making Identify opportunities to streamline and automate HR processes Work closely with Payroll to ensure accurate data transfer and processing Support HR systems projects, testing activities, system upgrades, and data migration initiatives About You To be successful in this role, you will have: Previous experience administering an HRIS platform (such as iTrent, Workday, SAP, Oracle, SuccessFactors, or similar) Strong Excel, reporting, and data management capabilities A good understanding of HR processes and employee lifecycle activities Excellent analytical and problem-solving skills High levels of accuracy and attention to detail Strong communication skills with the ability to support both technical and non-technical users At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Employment Type: Temporary Location : Hybrid Brixton, UK, 4 days/week Hybrid (1 day a week in office in Brixton) London-based Salary : Starting from £400 (GBP), Per Day Team : Finance Seniority : Senior Closing : This role has no specific closing date. Job Description The Financial Controller is a management-level role responsible for the overall financial control and management of the organisation. This is a hands-on role where you will execute and own the financial operations, while ensuring the precision and integrity of all financial records, including verifying the work of outsourced bookkeepers. As a fully qualified accounting professional, you will verify the accuracy of the organisation's financial operations and ensure strict adherence to UK accounting standards and financial controls. You will provide the Head of Finance and the Senior Leadership Team (SLT) with strategic, high-quality reports for decision-making, budgeting, and the annual audit. Core Responsibilities Financial Operations & Bookkeeping Verify the accuracy of all ledger entries and day-to-day financial transactions. Perform bank reconciliations and review the work of outsourced bookkeepers to ensure accuracy and consistency. Own and manage the Pleo expense management platform, personally verifying that data exports to QuickBooks are correct and reconciled monthly. Personally maintain detailed financial documentation and audit trails to meet all statutory requirements. Review technical accounting treatments for restricted funds within QuickBooks to ensure compliance with donor requirements and charity law. Monitor and review accounts receivable and payable ledgers, taking a lead role in reporting on debtor and creditor ageing. Arrange and process all outgoing payments, including approved staff expenses and supplier invoices, while strictly enforcing the organisation's Expenses Policy. Prepare and submit VAT returns and Gift Aid claims, ensuring total compliance with HMRC regulations. Act as the senior technical lead for financial queries, designing and upholding robust internal controls across the organisation. Liaise with and manage the relationship with the outsourced payroll provider, reviewing monthly pay runs for accuracy. Financial Reporting & Budgeting Prepare month-end management accounts, ensuring all accruals, prepayments, and adjustments are accurately posted. Prepare and distribute budget templates to budget holders, offering technical guidance throughout the annual budget cycle. Consolidate sub-budgets into a master draft for review by the Head of Finance. Provide analytical support to budget holders to enable effective variance analysis and ongoing budget monitoring. Create bespoke financial reports and granular project budgets to facilitate scenario planning, financial analysis, and strategic decision-making. Audit & Process Maintenance Coordinate the annual audit process, acting as the primary technical point of contact for external auditors. Manage the audit testing process, ensuring all evidence and documentation are provided accurately and on time. Contribute to the preparation of the Trustees' Report, audit schedules, and draft accounts. Provide technical feedback on draft financial statements to auditors. Oversee the production timeline and data requirements for the Annual Report. Maintain and update financial policies and record-keeping systems to ensure they remain fit for purpose. Develop clear process documentation where necessary. Identify and implement practical optimisations to financial systems and procedures to increase organisational efficiency and automation. Essential Skills and Qualifications Professional Qualification: Fully qualified CCAB accountant (ACA, ACCA, or CIMA). This role requires a professional capable of advanced financial management and strategic oversight. Technical Experience: At least 5 years of significant post-qualification experience in a senior financial management or control role. Software Proficiency: Proven experience using financial software such as QuickBooks, Xero, or Sage. Financial Knowledge: A deep understanding of chart of accounts structures, cash/accrual-based accounting, and the distinction between restricted and unrestricted fund accounting. Communication: Ability to translate financial data into clear, actionable information for non-finance staff. REF-
Jun 19, 2026
Full time
Employment Type: Temporary Location : Hybrid Brixton, UK, 4 days/week Hybrid (1 day a week in office in Brixton) London-based Salary : Starting from £400 (GBP), Per Day Team : Finance Seniority : Senior Closing : This role has no specific closing date. Job Description The Financial Controller is a management-level role responsible for the overall financial control and management of the organisation. This is a hands-on role where you will execute and own the financial operations, while ensuring the precision and integrity of all financial records, including verifying the work of outsourced bookkeepers. As a fully qualified accounting professional, you will verify the accuracy of the organisation's financial operations and ensure strict adherence to UK accounting standards and financial controls. You will provide the Head of Finance and the Senior Leadership Team (SLT) with strategic, high-quality reports for decision-making, budgeting, and the annual audit. Core Responsibilities Financial Operations & Bookkeeping Verify the accuracy of all ledger entries and day-to-day financial transactions. Perform bank reconciliations and review the work of outsourced bookkeepers to ensure accuracy and consistency. Own and manage the Pleo expense management platform, personally verifying that data exports to QuickBooks are correct and reconciled monthly. Personally maintain detailed financial documentation and audit trails to meet all statutory requirements. Review technical accounting treatments for restricted funds within QuickBooks to ensure compliance with donor requirements and charity law. Monitor and review accounts receivable and payable ledgers, taking a lead role in reporting on debtor and creditor ageing. Arrange and process all outgoing payments, including approved staff expenses and supplier invoices, while strictly enforcing the organisation's Expenses Policy. Prepare and submit VAT returns and Gift Aid claims, ensuring total compliance with HMRC regulations. Act as the senior technical lead for financial queries, designing and upholding robust internal controls across the organisation. Liaise with and manage the relationship with the outsourced payroll provider, reviewing monthly pay runs for accuracy. Financial Reporting & Budgeting Prepare month-end management accounts, ensuring all accruals, prepayments, and adjustments are accurately posted. Prepare and distribute budget templates to budget holders, offering technical guidance throughout the annual budget cycle. Consolidate sub-budgets into a master draft for review by the Head of Finance. Provide analytical support to budget holders to enable effective variance analysis and ongoing budget monitoring. Create bespoke financial reports and granular project budgets to facilitate scenario planning, financial analysis, and strategic decision-making. Audit & Process Maintenance Coordinate the annual audit process, acting as the primary technical point of contact for external auditors. Manage the audit testing process, ensuring all evidence and documentation are provided accurately and on time. Contribute to the preparation of the Trustees' Report, audit schedules, and draft accounts. Provide technical feedback on draft financial statements to auditors. Oversee the production timeline and data requirements for the Annual Report. Maintain and update financial policies and record-keeping systems to ensure they remain fit for purpose. Develop clear process documentation where necessary. Identify and implement practical optimisations to financial systems and procedures to increase organisational efficiency and automation. Essential Skills and Qualifications Professional Qualification: Fully qualified CCAB accountant (ACA, ACCA, or CIMA). This role requires a professional capable of advanced financial management and strategic oversight. Technical Experience: At least 5 years of significant post-qualification experience in a senior financial management or control role. Software Proficiency: Proven experience using financial software such as QuickBooks, Xero, or Sage. Financial Knowledge: A deep understanding of chart of accounts structures, cash/accrual-based accounting, and the distinction between restricted and unrestricted fund accounting. Communication: Ability to translate financial data into clear, actionable information for non-finance staff. REF-
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 19, 2026
Full time
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: HR Director Location: Telford -3 Day WFO Duration: 6 months Pay Rate: £358 per day all inc. (PAYE through FCSA Umbrella) Job Description Seeking a highly experienced HR Director to support one of its most strategically significant business areas. Reporting directly to the UK HR Director and with a dotted line into the Head of the Market Unit, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the Market Unit's people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Responsibilities Future Workforce Planning Lead the strategic workforce planning process for the MU, assessing how client demand, digital disruption, AI/automation, and market changes will impact workforce composition, skills, location strategy, and operating models. Define and implement flexible workforce models that support delivery excellence while enabling agility, cost-effectiveness, and innovation. Talent Attraction & Retention Develop and execute talent strategies that differentiate in a competitive IT services market with a strong focus on critical skills, employer brand, EVP, and retention. Establish and manage a robust succession planning framework for business-critical and client-facing roles, ensuring leadership continuity and future readiness. Culture, Morale & Engagement Take ownership of employee experience, with a focus on improving morale, participation, and retention -particularly within a hybrid workforce. Partner with leaders to drive cultural alignment, inclusivity, and a sense of belonging across geographically distributed and functionally diverse teams. Client Engagement Act as a strategic HR partner on major client engagements, supporting bid activity, due diligence, and delivery mobilisation where workforce strategy and stability are key differentiators. Work with business leaders to ensure people-related risks and opportunities are managed proactively during transitions, restructures, or new contract awards. HR Function Capability & Leadership Partnership Define the skills, capabilities, structure, and operating model of the HR team supporting to ensure efficient delivery and strategic value. Act as a trusted advisor to the MU Leadership Team, contributing to business planning, growth strategies, and performance improvement with a people lens. Leadership Coaching & Influence Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity, and change. Foster a strong leadership culture by embedding consistent talent standards, feedback practices, and development frameworks. Employee Relations & Industrial Landscape Navigate a complex ER and industrial relations environment, including experience with trade unions, works councils, and employee forums. Manage ER strategies that align values while supporting business change, transformation, and sustained employee trust. Diversity, Equity & Inclusion (DEI) Champion DEI across the MU, embedding it into talent, leadership, recruitment, and engagement strategies. Position DEI as a lever for innovation, client perception, and employee loyalty, with clear metrics and accountability. Data-Driven HR Leverage people analytics and dashboards to inform decisions, track progress, and demonstrate business value. Use data to anticipate risks, identify opportunities, and enable evidence-based decision-making across the HR and leadership community. Skills and Experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Strong understanding of the public sector or regulated environments is advantageous. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Jun 19, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: HR Director Location: Telford -3 Day WFO Duration: 6 months Pay Rate: £358 per day all inc. (PAYE through FCSA Umbrella) Job Description Seeking a highly experienced HR Director to support one of its most strategically significant business areas. Reporting directly to the UK HR Director and with a dotted line into the Head of the Market Unit, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the Market Unit's people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Responsibilities Future Workforce Planning Lead the strategic workforce planning process for the MU, assessing how client demand, digital disruption, AI/automation, and market changes will impact workforce composition, skills, location strategy, and operating models. Define and implement flexible workforce models that support delivery excellence while enabling agility, cost-effectiveness, and innovation. Talent Attraction & Retention Develop and execute talent strategies that differentiate in a competitive IT services market with a strong focus on critical skills, employer brand, EVP, and retention. Establish and manage a robust succession planning framework for business-critical and client-facing roles, ensuring leadership continuity and future readiness. Culture, Morale & Engagement Take ownership of employee experience, with a focus on improving morale, participation, and retention -particularly within a hybrid workforce. Partner with leaders to drive cultural alignment, inclusivity, and a sense of belonging across geographically distributed and functionally diverse teams. Client Engagement Act as a strategic HR partner on major client engagements, supporting bid activity, due diligence, and delivery mobilisation where workforce strategy and stability are key differentiators. Work with business leaders to ensure people-related risks and opportunities are managed proactively during transitions, restructures, or new contract awards. HR Function Capability & Leadership Partnership Define the skills, capabilities, structure, and operating model of the HR team supporting to ensure efficient delivery and strategic value. Act as a trusted advisor to the MU Leadership Team, contributing to business planning, growth strategies, and performance improvement with a people lens. Leadership Coaching & Influence Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity, and change. Foster a strong leadership culture by embedding consistent talent standards, feedback practices, and development frameworks. Employee Relations & Industrial Landscape Navigate a complex ER and industrial relations environment, including experience with trade unions, works councils, and employee forums. Manage ER strategies that align values while supporting business change, transformation, and sustained employee trust. Diversity, Equity & Inclusion (DEI) Champion DEI across the MU, embedding it into talent, leadership, recruitment, and engagement strategies. Position DEI as a lever for innovation, client perception, and employee loyalty, with clear metrics and accountability. Data-Driven HR Leverage people analytics and dashboards to inform decisions, track progress, and demonstrate business value. Use data to anticipate risks, identify opportunities, and enable evidence-based decision-making across the HR and leadership community. Skills and Experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Strong understanding of the public sector or regulated environments is advantageous. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
