83Zero Ltd
Network Cisco Specialist - 3rd Line Base: 90,000 base salary plus benefits, perks, healthcare options and 5% on call allowance Location: Hybrid / Client Base in London Type: Permanent We're looking for an experienced Network Cisco Specialist (3rd Line) to join a high-performing Network Operations team, providing expert support across enterprise Cisco networking and security environments. This role will see you taking ownership of complex incidents and changes, acting as a senior escalation point, supporting major projects, and serving as a technical SME across key Cisco technologies. Key Responsibilities Own complex faults and changes through to resolution. Escalation point for 2nd Line engineers. Support customer and vendor engagements. Perform root cause analysis and problem management. Deliver network and security projects. Manage firmware upgrades, documentation, and DR testing. Mentor colleagues and contribute to technical development. Participate in an out-of-hours on-call rota. Essential Skills & Experience Strong experience with: Cisco ISE Cisco DNA Center Cisco Wireless Experience with NGFW technologies (Cisco Firepower, Palo Alto, FortiGate). CCNP-level networking knowledge. Strong understanding of: BGP, OSPF, EIGRP VLANs, STP, Trunking HSRP, VRRP, BFD Packet capture and troubleshooting expertise. Excellent communication and customer-facing skills. Desirable Cisco CCNP Enterprise certification. Cisco Umbrella and SD-WAN experience. HPE Aruba exposure. Automation experience with Ansible and/or Python. Azure and AWS knowledge. MSP experience. This is an excellent opportunity to join a technically strong team working with cutting-edge Cisco networking, security, and automation technologies while continuing to develop your expertise and career.
Network Cisco Specialist - 3rd Line Base: 90,000 base salary plus benefits, perks, healthcare options and 5% on call allowance Location: Hybrid / Client Base in London Type: Permanent We're looking for an experienced Network Cisco Specialist (3rd Line) to join a high-performing Network Operations team, providing expert support across enterprise Cisco networking and security environments. This role will see you taking ownership of complex incidents and changes, acting as a senior escalation point, supporting major projects, and serving as a technical SME across key Cisco technologies. Key Responsibilities Own complex faults and changes through to resolution. Escalation point for 2nd Line engineers. Support customer and vendor engagements. Perform root cause analysis and problem management. Deliver network and security projects. Manage firmware upgrades, documentation, and DR testing. Mentor colleagues and contribute to technical development. Participate in an out-of-hours on-call rota. Essential Skills & Experience Strong experience with: Cisco ISE Cisco DNA Center Cisco Wireless Experience with NGFW technologies (Cisco Firepower, Palo Alto, FortiGate). CCNP-level networking knowledge. Strong understanding of: BGP, OSPF, EIGRP VLANs, STP, Trunking HSRP, VRRP, BFD Packet capture and troubleshooting expertise. Excellent communication and customer-facing skills. Desirable Cisco CCNP Enterprise certification. Cisco Umbrella and SD-WAN experience. HPE Aruba exposure. Automation experience with Ansible and/or Python. Azure and AWS knowledge. MSP experience. This is an excellent opportunity to join a technically strong team working with cutting-edge Cisco networking, security, and automation technologies while continuing to develop your expertise and career.
Arden Resourcing
Network Cisco Specialist (3rd Line) Hybrid working, London 2/3 times per week. Salary up to 90k. My client is looking for a skilled Cisco networking professional to join thier expanding team, acting as the highest technical escalation point for complex network and security issues across our managed customer base. You'll take ownership of major incidents, deliver network projects, perform root cause analysis, and support cutting-edge Cisco technologies including ISE, DNA Center, Wireless, Security, and Automation. What You'll Be Doing Resolving complex 3rd line network and security incidents Supporting Cisco ISE, DNA Center and Wireless environments Delivering network upgrades, migrations and security projects Managing firmware lifecycles and disaster recovery testing Producing RCA documentation for major incidents Acting as a technical SME and mentoring junior engineers Working closely with customers, vendors and internal teams Participating in an on-call rota for critical incidents What We're Looking For Strong Cisco networking experience (CCNP level or above) Expertise in routing and switching technologies including BGP, OSPF, EIGRP, VLANs and STP Experience with Cisco SD-WAN and Cisco ISE, DNA Center and Wireless solutions Knowledge of NGFW platforms such as Cisco Firepower, Palo Alto or Fortinet Network automation using Ansible and/or Python Azure or AWS networking knowledge Experience within an MSP environment This is an excellent opportunity for a senior network engineer looking to work with enterprise Cisco technologies, automation platforms, and modern security solutions in a technically challenging environment.
Network Cisco Specialist (3rd Line) Hybrid working, London 2/3 times per week. Salary up to 90k. My client is looking for a skilled Cisco networking professional to join thier expanding team, acting as the highest technical escalation point for complex network and security issues across our managed customer base. You'll take ownership of major incidents, deliver network projects, perform root cause analysis, and support cutting-edge Cisco technologies including ISE, DNA Center, Wireless, Security, and Automation. What You'll Be Doing Resolving complex 3rd line network and security incidents Supporting Cisco ISE, DNA Center and Wireless environments Delivering network upgrades, migrations and security projects Managing firmware lifecycles and disaster recovery testing Producing RCA documentation for major incidents Acting as a technical SME and mentoring junior engineers Working closely with customers, vendors and internal teams Participating in an on-call rota for critical incidents What We're Looking For Strong Cisco networking experience (CCNP level or above) Expertise in routing and switching technologies including BGP, OSPF, EIGRP, VLANs and STP Experience with Cisco SD-WAN and Cisco ISE, DNA Center and Wireless solutions Knowledge of NGFW platforms such as Cisco Firepower, Palo Alto or Fortinet Network automation using Ansible and/or Python Azure or AWS networking knowledge Experience within an MSP environment This is an excellent opportunity for a senior network engineer looking to work with enterprise Cisco technologies, automation platforms, and modern security solutions in a technically challenging environment.
Planet Recruitment
Southmoor, Oxfordshire
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Hybrid: - 2 days per week in office Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Hybrid: - 2 days per week in office Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
