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retail systems support analyst
American Golf
1st Line IT Service Desk Analyst
American Golf Warrington, Cheshire
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Jun 21, 2026
Full time
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Solus Accident Repair Centres
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 21, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
TRIA
Technical Business Analyst
TRIA
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
Jun 20, 2026
Full time
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
Vocative Consulting
Senior IT BA
Vocative Consulting Taunton, Somerset
Senior Business Systems Analyst Hybrid - Taunton 2 days/week £50,000 - £55,000 The Opportunity Are you a senior business analyst who thrives on making complex change happen? We are looking for an experienced, sharp-thinking professional to join our clients growing BA team and play a central role in shaping how technology and process improvement drive the organisation forward. This is not a role for someone who simply documents requirements. You will operate at a strategic level interrogating business needs, challenging assumptions, designing end-to-end solutions, and guiding teams through meaningful change. You will be a trusted voice between the business and IT, ensuring that what gets built actually delivers value. What You Will Be Doing: • Leading business analysis activity across IT implementation, integration and configuration projects • Conducting in-depth process mapping and requirements gathering with stakeholders across the organisation • Translating complex business needs into clear, structured specifications, user stories, and design documentation • Resolving design issues proactively anticipating downstream impacts before they become problems • Working closely with IT teams and third-party providers to ensure project requirements are understood and delivered • Contributing to the ongoing development of the BA function proposing new ways of working and raising standards • Providing peer coaching and quality assurance support for more junior members of the team • Engaging senior stakeholders with confidence, managing expectations and influencing outcomes What We Are Looking For: Experience • Proven track record delivering in fast-paced, high-performing change environments • Hands-on experience with IT software implementations, integrations, system rollouts and business change projects • Strong stakeholder management at all levels, including senior internal relationships and external providers • Skilled at producing high-quality written deliverables: process flows, data requirements, UI specifications, and more • Confident working in matrix project teams with a high degree of autonomy Skills and Approach • Excellent communication skills written, verbal and interpersonal • Business-outcome thinking: you frame requirements in terms of value, not just features • Strong analytical and organisational ability, with a methodical approach to problem solving • Change control awareness and the ability to manage scope effectively • A collaborative mindset you bring people along with you, not past them Qualifications (Desirable) • BCS Business Analysis Foundation or Diploma • PMI-PBA (Professional in Business Analysis) • Familiarity with PRINCE2, Waterfall or Agile methodologies What You Will Get in Return • 25 days annual leave plus bank holidays, increasing with length of service • 5% matched pension contribution • Life cover (£4,000 fixed payment) • Access to earned wages before payday through Wagestream • Employee discounts platform savings at thousands of high street retailers, averaging £1,000 per year • Free 24-hour counselling helpline for you and your family • Employee Assistance Programme • Excellent training and development opportunities with access to recognised qualifications • Access to The Hub our online learning and development platform
Jun 20, 2026
Full time
Senior Business Systems Analyst Hybrid - Taunton 2 days/week £50,000 - £55,000 The Opportunity Are you a senior business analyst who thrives on making complex change happen? We are looking for an experienced, sharp-thinking professional to join our clients growing BA team and play a central role in shaping how technology and process improvement drive the organisation forward. This is not a role for someone who simply documents requirements. You will operate at a strategic level interrogating business needs, challenging assumptions, designing end-to-end solutions, and guiding teams through meaningful change. You will be a trusted voice between the business and IT, ensuring that what gets built actually delivers value. What You Will Be Doing: • Leading business analysis activity across IT implementation, integration and configuration projects • Conducting in-depth process mapping and requirements gathering with stakeholders across the organisation • Translating complex business needs into clear, structured specifications, user stories, and design documentation • Resolving design issues proactively anticipating downstream impacts before they become problems • Working closely with IT teams and third-party providers to ensure project requirements are understood and delivered • Contributing to the ongoing development of the BA function proposing new ways of working and raising standards • Providing peer coaching and quality assurance support for more junior members of the team • Engaging senior stakeholders with confidence, managing expectations and influencing outcomes What We Are Looking For: Experience • Proven track record delivering in fast-paced, high-performing change environments • Hands-on experience with IT software implementations, integrations, system rollouts and business change projects • Strong stakeholder management at all levels, including senior internal relationships and external providers • Skilled at producing high-quality written deliverables: process flows, data requirements, UI specifications, and more • Confident working in matrix project teams with a high degree of autonomy Skills and Approach • Excellent communication skills written, verbal and interpersonal • Business-outcome thinking: you frame requirements in terms of value, not just features • Strong analytical and organisational ability, with a methodical approach to problem solving • Change control awareness and the ability to manage scope effectively • A collaborative mindset you bring people along with you, not past them Qualifications (Desirable) • BCS Business Analysis Foundation or Diploma • PMI-PBA (Professional in Business Analysis) • Familiarity with PRINCE2, Waterfall or Agile methodologies What You Will Get in Return • 25 days annual leave plus bank holidays, increasing with length of service • 5% matched pension contribution • Life cover (£4,000 fixed payment) • Access to earned wages before payday through Wagestream • Employee discounts platform savings at thousands of high street retailers, averaging £1,000 per year • Free 24-hour counselling helpline for you and your family • Employee Assistance Programme • Excellent training and development opportunities with access to recognised qualifications • Access to The Hub our online learning and development platform
Vensis
Junior Developer
Vensis
Enjoy solving complex problems? What to help our clients transform their businesses? Want to be part of a growing company? If you're looking to launch your career in software development while solving real-world business challenges, we'd love to hear from you. Junior Developer Brough, Hull, HU15 Hybrid - Must be able to commute to Brough office Salary from £28,000 per year + Bonus Scheme Monday - Friday, full time, permanent Please note: you must be authorised to work in the UK About the Role Vensis builds bespoke software systems for clients with unique data needs. As a trainee developer, you will join a small collaborative team learning how to build these systems. Vensis works with a range of client from mid-size to international blue chip clients in a sectors including, engineering, retail, transport, defence, manufacturing, travel, Oil & Gas and more. Systems are supported by training materials, over the phone and face-to-face. The role is based in Brough in the East Riding of Yorkshire. There is opportunity to travel for those with client facing skills and real development opportunity as the business expands. About You We are looking people with a passion for data. Maybe you are master of spreadsheets and want a new challenge by moving to the next level? Maybe you already have some database skills? The successful candidate will have some (or all) of the following skills and attributes: Experience with SQL Some knowledge of Excel or Access including VBA Experience with Power BI and Power Apps Bachelor's degree High standard of English Willingness to learn and climb a steep learning curve Ability to explain technical concepts in simple language Good listening skills A good attention to detail and eye for design A thirst for variety, problem solving challenges and thrive under pressure Benefits: Company pension Cycle to work scheme Free parking Transport links How to Apply If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Other suitable skills and experience includes Trainee Developer, Graduate Developer, Junior Software Developer, Junior Application Developer, Software Development Graduate, IT Graduate, Database Developer, SQL Developer, Business Intelligence Developer, Data Analyst, Power BI Developer, Application Support Analyst, Systems Analyst, Technical Support Analyst, VBA Developer, Microsoft Power Platform Developer, Software Support Developer
Jun 20, 2026
Full time
Enjoy solving complex problems? What to help our clients transform their businesses? Want to be part of a growing company? If you're looking to launch your career in software development while solving real-world business challenges, we'd love to hear from you. Junior Developer Brough, Hull, HU15 Hybrid - Must be able to commute to Brough office Salary from £28,000 per year + Bonus Scheme Monday - Friday, full time, permanent Please note: you must be authorised to work in the UK About the Role Vensis builds bespoke software systems for clients with unique data needs. As a trainee developer, you will join a small collaborative team learning how to build these systems. Vensis works with a range of client from mid-size to international blue chip clients in a sectors including, engineering, retail, transport, defence, manufacturing, travel, Oil & Gas and more. Systems are supported by training materials, over the phone and face-to-face. The role is based in Brough in the East Riding of Yorkshire. There is opportunity to travel for those with client facing skills and real development opportunity as the business expands. About You We are looking people with a passion for data. Maybe you are master of spreadsheets and want a new challenge by moving to the next level? Maybe you already have some database skills? The successful candidate will have some (or all) of the following skills and attributes: Experience with SQL Some knowledge of Excel or Access including VBA Experience with Power BI and Power Apps Bachelor's degree High standard of English Willingness to learn and climb a steep learning curve Ability to explain technical concepts in simple language Good listening skills A good attention to detail and eye for design A thirst for variety, problem solving challenges and thrive under pressure Benefits: Company pension Cycle to work scheme Free parking Transport links How to Apply If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Other suitable skills and experience includes Trainee Developer, Graduate Developer, Junior Software Developer, Junior Application Developer, Software Development Graduate, IT Graduate, Database Developer, SQL Developer, Business Intelligence Developer, Data Analyst, Power BI Developer, Application Support Analyst, Systems Analyst, Technical Support Analyst, VBA Developer, Microsoft Power Platform Developer, Software Support Developer
Vizion Network
Customer Service Advisor
Vizion Network Wellingborough, Northamptonshire
Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.
Jun 19, 2026
Full time
Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.
Loom Talent
HR Systems Specialist
Loom Talent
Loom Talent are working exclusively with a luxury retail brand with a UK headcount of c2500ppl and a global e-commerce reach. This business is going from strength to strength following an in ternal 're-jig' and stabilisation project and is looking to bring in a specialist to add value to the team during a maternity leave. They are looking for a HR Systems Specialist/Analyst to join them on an initial 12-month FTC based out of their Hertfordshire site on a hybrid basis. This role is split into three main objectives Data reporting and analytics Partnering with Key Stakeholders, building relationships to understand their priorities and key objectives. Proactively investigate data trends to understand if there are findings that could support business initiatives. Manage all HR reporting, across all areas including ED&I, Team structures and pay and bonus reviews etc Maintain all general business reports ensuring they are fit for purpose and in line with business strategies. Systems Maintenance and Optimisation Manage all data integrity from a HRIS and payroll system perspective Ensure all data compliance is high, including all security tests and system contracts Build relationships with external vendors to ensure additional troubleshooting is managed effectively Be the first point of contact for all systems queries and trainings throughout the business Projects! Systems change projects - embedding of the new LMS Assisting/troubleshoot with a partner business' system integration System optimisation and continuous improvement projects To be successful in this role, you will be comfortable with the systems side of HR, data manipulation and reporting - however you will also have worked in HR in some respect, having a good understanding of the people side of things. This is a brilliant team and brand - inclusive, hardworking and friendly - a really exciting time to join them.
Jun 19, 2026
Contractor
Loom Talent are working exclusively with a luxury retail brand with a UK headcount of c2500ppl and a global e-commerce reach. This business is going from strength to strength following an in ternal 're-jig' and stabilisation project and is looking to bring in a specialist to add value to the team during a maternity leave. They are looking for a HR Systems Specialist/Analyst to join them on an initial 12-month FTC based out of their Hertfordshire site on a hybrid basis. This role is split into three main objectives Data reporting and analytics Partnering with Key Stakeholders, building relationships to understand their priorities and key objectives. Proactively investigate data trends to understand if there are findings that could support business initiatives. Manage all HR reporting, across all areas including ED&I, Team structures and pay and bonus reviews etc Maintain all general business reports ensuring they are fit for purpose and in line with business strategies. Systems Maintenance and Optimisation Manage all data integrity from a HRIS and payroll system perspective Ensure all data compliance is high, including all security tests and system contracts Build relationships with external vendors to ensure additional troubleshooting is managed effectively Be the first point of contact for all systems queries and trainings throughout the business Projects! Systems change projects - embedding of the new LMS Assisting/troubleshoot with a partner business' system integration System optimisation and continuous improvement projects To be successful in this role, you will be comfortable with the systems side of HR, data manipulation and reporting - however you will also have worked in HR in some respect, having a good understanding of the people side of things. This is a brilliant team and brand - inclusive, hardworking and friendly - a really exciting time to join them.
Senior Analytics Engineer
City Football Manchester, Lancashire
Based in Manchester, this permanent full-time role plays a key part in supporting football decision-making across City Football Group (CFG) through advanced data engineering and analytics solutions. Working within the Football Intelligence team, you will help build and maintain scalable, reliable and well-governed data systems that place high-quality insight into the hands of key football stakeholders and performance practitioners. Who We Are Founded in 2013, City Football Group is the world s leading private owner and operator of football clubs, with teams across the globe connected by a shared belief in doing things differently. Alongside our clubs, we invest in football-related businesses and build partnerships that help the game, and the communities around it, thrive. Everything we do is guided by our purpose: empowering better lives through football. Rooted in more than a century of City football, we are proud of the role our clubs play locally and globally, creating positive impact on and off the pitch. Within our Football Intelligence team, we use data science, analytics and technology to support smarter and faster football decision-making across the CFG network. Collaboration, innovation and continuous improvement are central to how we work, helping to create data-driven solutions that support performance both on and off the pitch. The Role You will play a key role in developing and maintaining robust data engineering solutions that support football operations and strategic decision-making across City Football Group. Working closely with data scientists, analysts and practitioners, you will help ensure large volumes of football data are accurately ingested, transformed and integrated into reliable systems and user-facing solutions. Alongside pipeline development and quality assurance, you will support the productionisation of machine learning and statistical models, helping to ensure analytics solutions are scalable, efficient and maintainable. You will contribute to embedding software engineering best practice across analytics delivery, supporting consistent, reliable and high-quality data products. You will also contribute to improving documentation, workflows and operational processes across the Football Intelligence function, helping to create well-governed systems that reduce operational risk and support long-term scalability. Through your technical expertise, collaboration and problem-solving approach, you will help strengthen the impact of analytics across football operations. What You ll Bring Multi-year experience within data engineering or analytics engineering environments Highly competent in Python, SQL Server and Databricks SQL Experience working with data pipelines, workflow management tools and cloud-based data platforms in Azure Data Factory, Databricks and Spark Understanding of software engineering best practices including CI/CD and automated testing Ability to manage project timelines and communicate effectively with stakeholders Collaborative approach when working across technical and operational teams Why Choose Us Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work. As part of our team, you will receive 26 days annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance. You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers. How to Apply If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 24 June 2026. We encourage you to apply as soon as you can. We work with a select group of agency partners and do not accept unsolicited applications. Any CVs submitted without prior agreement will be treated as a direct application. Equal Opportunities City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact . Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Jun 19, 2026
Full time
Based in Manchester, this permanent full-time role plays a key part in supporting football decision-making across City Football Group (CFG) through advanced data engineering and analytics solutions. Working within the Football Intelligence team, you will help build and maintain scalable, reliable and well-governed data systems that place high-quality insight into the hands of key football stakeholders and performance practitioners. Who We Are Founded in 2013, City Football Group is the world s leading private owner and operator of football clubs, with teams across the globe connected by a shared belief in doing things differently. Alongside our clubs, we invest in football-related businesses and build partnerships that help the game, and the communities around it, thrive. Everything we do is guided by our purpose: empowering better lives through football. Rooted in more than a century of City football, we are proud of the role our clubs play locally and globally, creating positive impact on and off the pitch. Within our Football Intelligence team, we use data science, analytics and technology to support smarter and faster football decision-making across the CFG network. Collaboration, innovation and continuous improvement are central to how we work, helping to create data-driven solutions that support performance both on and off the pitch. The Role You will play a key role in developing and maintaining robust data engineering solutions that support football operations and strategic decision-making across City Football Group. Working closely with data scientists, analysts and practitioners, you will help ensure large volumes of football data are accurately ingested, transformed and integrated into reliable systems and user-facing solutions. Alongside pipeline development and quality assurance, you will support the productionisation of machine learning and statistical models, helping to ensure analytics solutions are scalable, efficient and maintainable. You will contribute to embedding software engineering best practice across analytics delivery, supporting consistent, reliable and high-quality data products. You will also contribute to improving documentation, workflows and operational processes across the Football Intelligence function, helping to create well-governed systems that reduce operational risk and support long-term scalability. Through your technical expertise, collaboration and problem-solving approach, you will help strengthen the impact of analytics across football operations. What You ll Bring Multi-year experience within data engineering or analytics engineering environments Highly competent in Python, SQL Server and Databricks SQL Experience working with data pipelines, workflow management tools and cloud-based data platforms in Azure Data Factory, Databricks and Spark Understanding of software engineering best practices including CI/CD and automated testing Ability to manage project timelines and communicate effectively with stakeholders Collaborative approach when working across technical and operational teams Why Choose Us Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work. As part of our team, you will receive 26 days annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance. You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers. How to Apply If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 24 June 2026. We encourage you to apply as soon as you can. We work with a select group of agency partners and do not accept unsolicited applications. Any CVs submitted without prior agreement will be treated as a direct application. Equal Opportunities City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact . Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Sanderson
Retail Business Analyst
Sanderson
Business Analyst Retail. Digital and In Store Experience We are looking for a Business Analyst to support a major retail transformation across in store and digital channels. This role is hands on. It needs someone who can get into the detail quickly and work closely with teams on site. 3 days per week on site in London office - This is a firm requirement. What you will be doing Work across EPOS and front end till systems. Focus on how they operate today and where they can be improved Shape and define UI and UX improvements. Make the customer journey faster and simpler Support design, discovery and research. Look at what next looks like in retail. Especially around speed and seamless checkout Contribute to ecommerce and omnichannel work. Including click and collect, checkout journeys and product placement Support smaller workstreams including e invoicing and VAT related changes Work closely with stakeholders in workshops and delivery sessions What we are looking for Strong Business Analyst background within retail or ecommerce Proven experience working on EPOS or till systems Solid UI and UX experience. Able to shape and challenge user journeys Confident running workshops and working with senior stakeholders Comfortable working across multiple workstreams at pace Able to balance detail with forward thinking ideas Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 19, 2026
Contractor
Business Analyst Retail. Digital and In Store Experience We are looking for a Business Analyst to support a major retail transformation across in store and digital channels. This role is hands on. It needs someone who can get into the detail quickly and work closely with teams on site. 3 days per week on site in London office - This is a firm requirement. What you will be doing Work across EPOS and front end till systems. Focus on how they operate today and where they can be improved Shape and define UI and UX improvements. Make the customer journey faster and simpler Support design, discovery and research. Look at what next looks like in retail. Especially around speed and seamless checkout Contribute to ecommerce and omnichannel work. Including click and collect, checkout journeys and product placement Support smaller workstreams including e invoicing and VAT related changes Work closely with stakeholders in workshops and delivery sessions What we are looking for Strong Business Analyst background within retail or ecommerce Proven experience working on EPOS or till systems Solid UI and UX experience. Able to shape and challenge user journeys Confident running workshops and working with senior stakeholders Comfortable working across multiple workstreams at pace Able to balance detail with forward thinking ideas Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Vizion Network
Customer Service Advisor
Vizion Network Irchester, Northamptonshire
Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.
Jun 19, 2026
Full time
Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.
83Zero Ltd
Supply Chain Planning Analyst
83Zero Ltd Desford, Leicestershire
Supply Chain Planning Analyst Location: Desford (Fully Onsite, Mon-Fri, 8:00 AM - 4:00 PM with flexible start/finish times) Pay Rate: £26.60 per hour Contract Duration: 12 Months (with strong potential to extend based on business need) The Opportunity: Be Part of a Major Digital Transformation We are launching a major, business-critical ERP transformation program, moving our supply chain ecosystem into modern SAP modules (including SAP IBP, EWM, and Digital Manufacturing). We are seeking a Supply Chain Planning Analyst to act as a vital bridge between our suppliers and internal project teams, ensuring our data, parameters, and logistics networks are perfectly aligned for a flawless system rollout. Your Role & Responsibilities Guided by the Business Transformation Project Lead and the Supply Chain Planning Manager, you will focus on two key phases of our Plan for Every Part (PFEP) initiative: Supplier Engagement & Data Gathering (Primary Focus): Reach out to production part suppliers to gather critical packaging information and supplier lead times. You will be responsible for updating and maintaining our internal packaging databases and systems. Plan for Every Part (PFEP) Validation (Secondary Focus): Help validate internal part parameters within our current ERP system to ensure a clean data migration. Project Support & Escalation: Track supplier responses, proactively flag bottlenecks, and ensure smooth communication across cross-functional teams (IT, Procurement, and Operations). What We Are Looking For Top 3 Core Skills: SAP/ERP Exposure: Hands-on experience or exposure to ERP platforms (Supply Chain, Warehouse, or Manufacturing modules preferred). Supplier & Stakeholder Coordination: Proactive communication mindset. You prefer picking up the phone to build relationships and drive results rather than just relying on email. Process Tracking & Problem Resolution: A project-support mindset with the ability to spot data gaps and systematically resolve or escalate them. Industry & Background Experience: Experience working in a process-driven or project-based supply chain environment. Backgrounds in Manufacturing, Automotive, FMCG, Retail Supply Chain, or Logistics & Distribution are highly valued. A degree in Supply Chain, Business, or IT is preferred but not essential. SAP certifications are an advantage but not mandatory. Your Skillset To thrive in this role, you should possess a working knowledge of: Business Process Improvement: Ability to gather data, illustrate opportunities to reduce waste/variation, and support requirements analysis for process changes. Analytical & Critical Thinking: Skill in using logical analysis (and tools like flow charts or Pareto charts) to define problems, compare alternative solutions, and disclose meaningful data patterns. Problem Solving: A knack for examining operational issues from the perspective of different stakeholders and using fact-finding techniques to resolve them. Project & Logistics Management: Ability to provide input for project tracking (Gantt charts), map out activity lead times, and maintain highly accurate logistics records. Interview Process We are looking to fill this position ASAP . Shortlisted candidates will be invited to a single-stage, 60-minute Face-to-Face interview utilizing the STAR format .
Jun 19, 2026
Contractor
Supply Chain Planning Analyst Location: Desford (Fully Onsite, Mon-Fri, 8:00 AM - 4:00 PM with flexible start/finish times) Pay Rate: £26.60 per hour Contract Duration: 12 Months (with strong potential to extend based on business need) The Opportunity: Be Part of a Major Digital Transformation We are launching a major, business-critical ERP transformation program, moving our supply chain ecosystem into modern SAP modules (including SAP IBP, EWM, and Digital Manufacturing). We are seeking a Supply Chain Planning Analyst to act as a vital bridge between our suppliers and internal project teams, ensuring our data, parameters, and logistics networks are perfectly aligned for a flawless system rollout. Your Role & Responsibilities Guided by the Business Transformation Project Lead and the Supply Chain Planning Manager, you will focus on two key phases of our Plan for Every Part (PFEP) initiative: Supplier Engagement & Data Gathering (Primary Focus): Reach out to production part suppliers to gather critical packaging information and supplier lead times. You will be responsible for updating and maintaining our internal packaging databases and systems. Plan for Every Part (PFEP) Validation (Secondary Focus): Help validate internal part parameters within our current ERP system to ensure a clean data migration. Project Support & Escalation: Track supplier responses, proactively flag bottlenecks, and ensure smooth communication across cross-functional teams (IT, Procurement, and Operations). What We Are Looking For Top 3 Core Skills: SAP/ERP Exposure: Hands-on experience or exposure to ERP platforms (Supply Chain, Warehouse, or Manufacturing modules preferred). Supplier & Stakeholder Coordination: Proactive communication mindset. You prefer picking up the phone to build relationships and drive results rather than just relying on email. Process Tracking & Problem Resolution: A project-support mindset with the ability to spot data gaps and systematically resolve or escalate them. Industry & Background Experience: Experience working in a process-driven or project-based supply chain environment. Backgrounds in Manufacturing, Automotive, FMCG, Retail Supply Chain, or Logistics & Distribution are highly valued. A degree in Supply Chain, Business, or IT is preferred but not essential. SAP certifications are an advantage but not mandatory. Your Skillset To thrive in this role, you should possess a working knowledge of: Business Process Improvement: Ability to gather data, illustrate opportunities to reduce waste/variation, and support requirements analysis for process changes. Analytical & Critical Thinking: Skill in using logical analysis (and tools like flow charts or Pareto charts) to define problems, compare alternative solutions, and disclose meaningful data patterns. Problem Solving: A knack for examining operational issues from the perspective of different stakeholders and using fact-finding techniques to resolve them. Project & Logistics Management: Ability to provide input for project tracking (Gantt charts), map out activity lead times, and maintain highly accurate logistics records. Interview Process We are looking to fill this position ASAP . Shortlisted candidates will be invited to a single-stage, 60-minute Face-to-Face interview utilizing the STAR format .
TRIA
Senior IT Support Analyst
TRIA
Senior IT Support Analyst - 9 Month Fixed Term Contract Somerset (On-site role) 45,000 to 50,000 DOE (pro rata) + Holiday + Pension + Private Healthcare + 2k product allowance and employee discounts + additional benefits Excellent opportunity for a 2nd / 3rd Line IT Support Analyst to join a market-leading retail brand on a fixed-term contract, working with interesting technology in a highly impactful role ensuring the stability of IT services across the business. The company is a household name and global brand, known for its strong values, positive culture, and excellent working environment, as well as its community-oriented spirit. They are now looking for an IT Support Analyst to join them on a 9-month fixed-term contract. In this role, you will provide 2nd / 3rd line support to head office and retail users, supporting business-critical retail applications including POS and ERP systems. You will respond quickly and efficiently to incidents, deliver face-to-face support at head office, and act as the escalation point for complex technical issues. You will have experience in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment. You will have strong knowledge of end-user computing across multi-site operations, as well as Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID. This is a fantastic opportunity to join a highly respected and widely recognisable retail brand in a critical role. The Role: Senior IT Support Analyst, providing 2nd / 3rd line support to head office and retail users Supporting business-critical retail applications, including POS and ERP systems Respond quickly and efficiently to incidents and deliver face-to-face support at head office, acting as the main escalation point for complex technical issues On-site role, based in Somerset The Person: Experienced in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment Strong knowledge of end-user computing across multi-site operations Knowledge of Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID Any experience within the retail sector or with POS / ERP technologies is highly beneficial but not essential
Jun 18, 2026
Full time
Senior IT Support Analyst - 9 Month Fixed Term Contract Somerset (On-site role) 45,000 to 50,000 DOE (pro rata) + Holiday + Pension + Private Healthcare + 2k product allowance and employee discounts + additional benefits Excellent opportunity for a 2nd / 3rd Line IT Support Analyst to join a market-leading retail brand on a fixed-term contract, working with interesting technology in a highly impactful role ensuring the stability of IT services across the business. The company is a household name and global brand, known for its strong values, positive culture, and excellent working environment, as well as its community-oriented spirit. They are now looking for an IT Support Analyst to join them on a 9-month fixed-term contract. In this role, you will provide 2nd / 3rd line support to head office and retail users, supporting business-critical retail applications including POS and ERP systems. You will respond quickly and efficiently to incidents, deliver face-to-face support at head office, and act as the escalation point for complex technical issues. You will have experience in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment. You will have strong knowledge of end-user computing across multi-site operations, as well as Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID. This is a fantastic opportunity to join a highly respected and widely recognisable retail brand in a critical role. The Role: Senior IT Support Analyst, providing 2nd / 3rd line support to head office and retail users Supporting business-critical retail applications, including POS and ERP systems Respond quickly and efficiently to incidents and deliver face-to-face support at head office, acting as the main escalation point for complex technical issues On-site role, based in Somerset The Person: Experienced in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment Strong knowledge of end-user computing across multi-site operations Knowledge of Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID Any experience within the retail sector or with POS / ERP technologies is highly beneficial but not essential
Precept Recruit
Italian IT Helpdesk Call Analyst
Precept Recruit Nottingham, Nottinghamshire
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Italian fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Jun 18, 2026
Full time
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Italian fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Medical Protection Society
Service Desk Analyst
Medical Protection Society City, Leeds
Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street retailers JOB TITLE: Service Desk Analyst SALARY: £27,000 - £30,000 LOCATION: Leeds (Hybrid - 2 days per week on site) CONTRACT: Full Time WORKING PATTERN: Mon - Fri We have an exciting opportunity for a Service Desk Analyst to join our Technology, Digital and Data team based in Leeds! The main purpose of the role is to provide effective and timely delivery of technical IT support to colleagues across MPS. The role will focus on the day-to-day resolution of technical issues on our systems and hardware to ensure we can provide a high quality, trusted service to our colleagues and members. This role will see you working with a variety of stakeholders including other resolve teams and end users; therefore, you will need to have excellent communication and interpersonal skills and be adept at explaining technical issues and solutions to non-technical staff. You will also need a strong eye for detail, the ability to work under pressure while using your own initiative to make decisions and a desire to think outside the box to not only resolve problems but to proactively make improvements to service delivery. Main Responsibilities As our new Service Desk Analyst, you will also: Provide 1st Line technical support to MPS colleagues via multiple channels including phone, email, portal, chat and face to face. Provide regular status updates to colleagues to ensure that incidents and requests are effectively prioritised and actioned. Fulfil service requests raised by MPS colleagues for access to systems, resources and equipment. Ensure that work is completed in line with agreed quality guidelines and that SLA / KPI targets are met Effectively classify and prioritise incidents and escalate to Team Leader where appropriate. The Ideal Candidate We are looking for: Proven practical experience of working within a Service Desk or IT support team with a genuine interest in IT and a desire to develop a career in IT support Experience of using Active Directory to provide access to resources The ability to explain technical issues and solutions to non-technical staff Experience of managing incidents via an IT Service management platform /ticket management system Strong organisational, analytical, and problem-solving skills with the ability to prioritise tasks, manage multiple activities and maintain high attention to detail. Excellent communication and interpersonal skills, with a high level of integrity and discretion. We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard. What s important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered. About The Company Medical Protection Society (MPS) is the world s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of over 350,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice. Service Desk Analyst application closing date - 12/07/2026
Jun 18, 2026
Full time
Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street retailers JOB TITLE: Service Desk Analyst SALARY: £27,000 - £30,000 LOCATION: Leeds (Hybrid - 2 days per week on site) CONTRACT: Full Time WORKING PATTERN: Mon - Fri We have an exciting opportunity for a Service Desk Analyst to join our Technology, Digital and Data team based in Leeds! The main purpose of the role is to provide effective and timely delivery of technical IT support to colleagues across MPS. The role will focus on the day-to-day resolution of technical issues on our systems and hardware to ensure we can provide a high quality, trusted service to our colleagues and members. This role will see you working with a variety of stakeholders including other resolve teams and end users; therefore, you will need to have excellent communication and interpersonal skills and be adept at explaining technical issues and solutions to non-technical staff. You will also need a strong eye for detail, the ability to work under pressure while using your own initiative to make decisions and a desire to think outside the box to not only resolve problems but to proactively make improvements to service delivery. Main Responsibilities As our new Service Desk Analyst, you will also: Provide 1st Line technical support to MPS colleagues via multiple channels including phone, email, portal, chat and face to face. Provide regular status updates to colleagues to ensure that incidents and requests are effectively prioritised and actioned. Fulfil service requests raised by MPS colleagues for access to systems, resources and equipment. Ensure that work is completed in line with agreed quality guidelines and that SLA / KPI targets are met Effectively classify and prioritise incidents and escalate to Team Leader where appropriate. The Ideal Candidate We are looking for: Proven practical experience of working within a Service Desk or IT support team with a genuine interest in IT and a desire to develop a career in IT support Experience of using Active Directory to provide access to resources The ability to explain technical issues and solutions to non-technical staff Experience of managing incidents via an IT Service management platform /ticket management system Strong organisational, analytical, and problem-solving skills with the ability to prioritise tasks, manage multiple activities and maintain high attention to detail. Excellent communication and interpersonal skills, with a high level of integrity and discretion. We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard. What s important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered. About The Company Medical Protection Society (MPS) is the world s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of over 350,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice. Service Desk Analyst application closing date - 12/07/2026
Safran UK
Data Analyst
Safran UK Fareham, Hampshire
Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. Data Analyst Skills: Power BI, SQL, Data Visualisation, Reporting, Business Intelligence, Excel, SAP, Python, Data Governance Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years) Flexitime with the chance to finish early on Fridays (role dependent) Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers 7% company pension contribution from day one Health Cash Plan after probation Enhanced family friendly benefits (maternity, paternity), and employee assistance programme Share purchase scheme after three months' service Up to 5% annual bonus Company sick pay Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers Development opportunities through Safran University and internal training Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation) Involvement in sustainability, charity, volunteering, and networks including and our Men's Health Network Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Your Role As a Data Analyst, you will play a key role in delivering data-driven insights and supporting the company's digital transformation journey. You will lead the implementation of data analysis, reporting, and business intelligence solutions, working closely with internal stakeholders and international teams to improve data maturity and enable informed decision-making across the business. Key responsibilities include: Delivering data analysis, visualisation, and reporting solutions, primarily using Power BI Leading the development of business intelligence dashboards and improving reporting automation Working closely with stakeholders to understand business needs and translate them into data solutions Supporting and coordinating digital transformation initiatives within the organisation Acting as a key link between operational teams, IT, and corporate digital functions Supporting the implementation of data governance practices, including data quality and data cataloguing Contributing to cross-functional continuous improvement projects Participating in the global Data Analyst community to align with corporate strategy and best practice What You'll Bring Essential Strong technical capability in Power BI, SQL, and Excel Strong analytical, mathematical, and problem-solving skills Ability to interpret business needs and translate them into data solutions Proactive and independent approach with a focus on continuous improvement Strong stakeholder engagement and communication skills Commitment to delivering high-quality outputs to deadlines Desirable Experience working with SAP or complex enterprise data systems Knowledge of Python or other analytical tools Experience combining data from multiple sources Understanding of data governance principles Comfortable working in a digital transformation environment and with emerging technologies such as generative AI Experience managing or contributing to cross-functional projects Additional Information Travel: Initial travel to France for training and onboarding (first 6 months), with occasional travel thereafter
Jun 18, 2026
Full time
Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. Data Analyst Skills: Power BI, SQL, Data Visualisation, Reporting, Business Intelligence, Excel, SAP, Python, Data Governance Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years) Flexitime with the chance to finish early on Fridays (role dependent) Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers 7% company pension contribution from day one Health Cash Plan after probation Enhanced family friendly benefits (maternity, paternity), and employee assistance programme Share purchase scheme after three months' service Up to 5% annual bonus Company sick pay Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers Development opportunities through Safran University and internal training Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation) Involvement in sustainability, charity, volunteering, and networks including and our Men's Health Network Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Your Role As a Data Analyst, you will play a key role in delivering data-driven insights and supporting the company's digital transformation journey. You will lead the implementation of data analysis, reporting, and business intelligence solutions, working closely with internal stakeholders and international teams to improve data maturity and enable informed decision-making across the business. Key responsibilities include: Delivering data analysis, visualisation, and reporting solutions, primarily using Power BI Leading the development of business intelligence dashboards and improving reporting automation Working closely with stakeholders to understand business needs and translate them into data solutions Supporting and coordinating digital transformation initiatives within the organisation Acting as a key link between operational teams, IT, and corporate digital functions Supporting the implementation of data governance practices, including data quality and data cataloguing Contributing to cross-functional continuous improvement projects Participating in the global Data Analyst community to align with corporate strategy and best practice What You'll Bring Essential Strong technical capability in Power BI, SQL, and Excel Strong analytical, mathematical, and problem-solving skills Ability to interpret business needs and translate them into data solutions Proactive and independent approach with a focus on continuous improvement Strong stakeholder engagement and communication skills Commitment to delivering high-quality outputs to deadlines Desirable Experience working with SAP or complex enterprise data systems Knowledge of Python or other analytical tools Experience combining data from multiple sources Understanding of data governance principles Comfortable working in a digital transformation environment and with emerging technologies such as generative AI Experience managing or contributing to cross-functional projects Additional Information Travel: Initial travel to France for training and onboarding (first 6 months), with occasional travel thereafter
SC Johnson Professional
Data Analyst - Sustainability
SC Johnson Professional Ripley, Derbyshire
SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area Save a Space £200 monthly prize draw (earn a ticket every day you car share or don t use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you ll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor s degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you ll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem?solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
Jun 18, 2026
Full time
SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area Save a Space £200 monthly prize draw (earn a ticket every day you car share or don t use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you ll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor s degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you ll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem?solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
Interface Recruitment
SOC Analyst mostly work from home
Interface Recruitment City, Leeds
SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Jun 18, 2026
Full time
SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Glen Callum Associates Ltd
Senior Pricing & Commercial Analyst
Glen Callum Associates Ltd Northampton, Northamptonshire
Senior Pricing & Commercial Analyst We are recruiting for a highly analytical and commercially astute Pricing & Commercial Analyst to take ownership of pricing strategy, commercial analysis, and data-driven decision making across a large and complex product portfolio. This is an excellent opportunity for a pricing professional with advanced Excel and reporting capabilities who enjoys working independently with large data sets, identifying opportunities for improvement, and implementing commercial process enhancements that drive profitability and operational efficiency. Whilst exposure to automotive aftermarket, heavy-duty vehicle, bus, engineering, manufacturing, or other technical B2B sectors would be advantageous, the key requirement is a candidate with exceptional analytical and systems skills who can confidently gather, manipulate, analyse, and present complex commercial data to support strategic business decisions. Northampton Hybrid Working Basic Salary Circa 55,000 + Bonus + 25 Days Holiday + Bank Holidays (32 Days Total) + Pension + Career Progression The Role Working closely with Sales, Purchasing, Operations, and suppliers, you will lead pricing activities across thousands of SKUs, ensuring pricing accuracy, margin optimisation, commercial competitiveness, and robust reporting. Essential Experience Experience within a Pricing Analyst, Commercial Analyst, Pricing Manager, Commercial Manager, Revenue Management, Category Analyst, or similar role. Advanced Microsoft Excel skills including complex formulas, lookups, pivot tables, data modelling, and reporting. Proven ability to independently gather, cleanse, manipulate, analyse, and present large data sets. Strong reporting and business intelligence capability. Experience working with ERP, MRP, PIM, or business management systems such as SAP, Sage, Dynamics, or similar. Manage pricing, commercial analysis, or reporting activities across large SKU portfolios. This position would suit a commercially minded pricing specialist who enjoys turning data into actionable business insight and has the confidence to challenge, improve, and influence commercial decision making through robust analysis and reporting. To register your interest , please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed) or email your CV JOB REF: 4321RCA - Pricing & Commercial Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Jun 18, 2026
Full time
Senior Pricing & Commercial Analyst We are recruiting for a highly analytical and commercially astute Pricing & Commercial Analyst to take ownership of pricing strategy, commercial analysis, and data-driven decision making across a large and complex product portfolio. This is an excellent opportunity for a pricing professional with advanced Excel and reporting capabilities who enjoys working independently with large data sets, identifying opportunities for improvement, and implementing commercial process enhancements that drive profitability and operational efficiency. Whilst exposure to automotive aftermarket, heavy-duty vehicle, bus, engineering, manufacturing, or other technical B2B sectors would be advantageous, the key requirement is a candidate with exceptional analytical and systems skills who can confidently gather, manipulate, analyse, and present complex commercial data to support strategic business decisions. Northampton Hybrid Working Basic Salary Circa 55,000 + Bonus + 25 Days Holiday + Bank Holidays (32 Days Total) + Pension + Career Progression The Role Working closely with Sales, Purchasing, Operations, and suppliers, you will lead pricing activities across thousands of SKUs, ensuring pricing accuracy, margin optimisation, commercial competitiveness, and robust reporting. Essential Experience Experience within a Pricing Analyst, Commercial Analyst, Pricing Manager, Commercial Manager, Revenue Management, Category Analyst, or similar role. Advanced Microsoft Excel skills including complex formulas, lookups, pivot tables, data modelling, and reporting. Proven ability to independently gather, cleanse, manipulate, analyse, and present large data sets. Strong reporting and business intelligence capability. Experience working with ERP, MRP, PIM, or business management systems such as SAP, Sage, Dynamics, or similar. Manage pricing, commercial analysis, or reporting activities across large SKU portfolios. This position would suit a commercially minded pricing specialist who enjoys turning data into actionable business insight and has the confidence to challenge, improve, and influence commercial decision making through robust analysis and reporting. To register your interest , please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed) or email your CV JOB REF: 4321RCA - Pricing & Commercial Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Quest Search and Selection Ltd
Finance Planning Analyst
Quest Search and Selection Ltd
Quest Search & Selection are looking for a Finance Planning Analyst to provide proactive financial support to the business, partnering with operational and commercial teams to deliver insightful analysis, management reporting, budgeting, forecasting, and ad-hoc financial analysis that supports effective decision-making and business performance. The company is rapidly growth, to bringing both global brands and local favourites to millions of customers every year. With recent major wins and a significant new store launches planned next year, with travel & shopping centre retailing now is an exciting time to join the team. Responsibilities as a Finance Planning Analyst include: Analyse complex datasets to identify trends, performance drivers, risks, and growth opportunities. Conduct detailed analysis to explain business performance and support strategic decision-making. Present data-driven insights and recommendations in a clear and concise manner for stakeholders. Produce weekly, monthly, and quarterly performance reports, providing actionable insights for operational teams, senior management. Support the annual budgeting process, coordinating inputs, validating assumptions, and ensuring alignment across the business. Review and challenge budget and forecast assumptions to ensure robust, accurate, and commercially focused plans. Assist with forecasting activities and performance tracking against business objectives. Prepare month-end management reporting, including variance analysis against budget, forecast, and prior-year performance. Deliver ad-hoc analysis and reporting to support business requirements and decision-making To be successful as a Finance Planning Analyst: Ideally having 3-4 years' experience in FP&A, financial analysis, or commercial reporting within a retail environment. Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIF, and data modelling. Strong analytical capability with experience interpreting large datasets to identify trends, opportunities, and commercial insights. Proficient in using business intelligence and reporting tools such as Business Warehouse and BI4 is desirable Experience with SAP Business Intelligence and SAP Analysis for Office is desirable. The benefits on this Finance Planning Analyst include: Hybrid working, with 3 days per week in the central London office Opportunity to work in a growing, commercial, retail environment In-house training on BI tools and systems 25 days annual leave plus bank holidays. Life insurance. Private medical cover. If you feel that this opportunity sounds like you and you experience for a Finance Planning Analyst , please send your cv quoting the reference no. JO-/B We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2026
Full time
Quest Search & Selection are looking for a Finance Planning Analyst to provide proactive financial support to the business, partnering with operational and commercial teams to deliver insightful analysis, management reporting, budgeting, forecasting, and ad-hoc financial analysis that supports effective decision-making and business performance. The company is rapidly growth, to bringing both global brands and local favourites to millions of customers every year. With recent major wins and a significant new store launches planned next year, with travel & shopping centre retailing now is an exciting time to join the team. Responsibilities as a Finance Planning Analyst include: Analyse complex datasets to identify trends, performance drivers, risks, and growth opportunities. Conduct detailed analysis to explain business performance and support strategic decision-making. Present data-driven insights and recommendations in a clear and concise manner for stakeholders. Produce weekly, monthly, and quarterly performance reports, providing actionable insights for operational teams, senior management. Support the annual budgeting process, coordinating inputs, validating assumptions, and ensuring alignment across the business. Review and challenge budget and forecast assumptions to ensure robust, accurate, and commercially focused plans. Assist with forecasting activities and performance tracking against business objectives. Prepare month-end management reporting, including variance analysis against budget, forecast, and prior-year performance. Deliver ad-hoc analysis and reporting to support business requirements and decision-making To be successful as a Finance Planning Analyst: Ideally having 3-4 years' experience in FP&A, financial analysis, or commercial reporting within a retail environment. Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIF, and data modelling. Strong analytical capability with experience interpreting large datasets to identify trends, opportunities, and commercial insights. Proficient in using business intelligence and reporting tools such as Business Warehouse and BI4 is desirable Experience with SAP Business Intelligence and SAP Analysis for Office is desirable. The benefits on this Finance Planning Analyst include: Hybrid working, with 3 days per week in the central London office Opportunity to work in a growing, commercial, retail environment In-house training on BI tools and systems 25 days annual leave plus bank holidays. Life insurance. Private medical cover. If you feel that this opportunity sounds like you and you experience for a Finance Planning Analyst , please send your cv quoting the reference no. JO-/B We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Interface Recruitment
Cyber Security Analyst (SOC) - Mostly work from home
Interface Recruitment City, Leeds
Leeds (Hybrid) 50,000 - 58,000 Package 24/7 Shift Pattern Permanent With extensive Benefits! 25 days annual leave (rising with service to 27) Birthday day off Hybrid working model but mostly work from home Home-based night shifts with certain day shifts also from home 4 days on 4 days off Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment Opportunity Join a Growing Cyber Security Operations Team This is an excellent opportunity for a CyberSecurity Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation. An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market.
Jun 17, 2026
Full time
Leeds (Hybrid) 50,000 - 58,000 Package 24/7 Shift Pattern Permanent With extensive Benefits! 25 days annual leave (rising with service to 27) Birthday day off Hybrid working model but mostly work from home Home-based night shifts with certain day shifts also from home 4 days on 4 days off Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment Opportunity Join a Growing Cyber Security Operations Team This is an excellent opportunity for a CyberSecurity Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation. An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market.

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