4Recruitment Services
Hammersmith And Fulham, London
4Recruitment Services are seeking an experienced Pensions Advisor to work for a council based in West London. You will support the day-to-day operation of our clients Pension Service and help ensure the accurate administration of pension benefits for scheme members and employers. DUTIES AND RESPONSIBILITIES INCLUDE: Support the management and monitoring of pension administration services and performance standards. Calculate and verify redundancy payments, retirement benefits, pensionable remuneration, transfers, and other pension-related payments. Ensure accurate maintenance of pension records by providing and checking member data and liaising with pension administrators. Monitor and reconcile employee and employer pension contributions, identifying and resolving discrepancies. Support the onboarding of new employers and admitted bodies into the Pension Fund. Check pension payroll data, including new pensioners, beneficiary payments, deaths, and pension adjustments. Provide guidance and training to employers and payroll administrators on Local Government Pension Scheme (LGPS) requirements. Liaise with employers, payroll providers, financial institutions, government agencies, and other stakeholders to ensure compliance and accuracy. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Local Government Pension Scheme (LGPS) and an understanding of pension regulations and administration. Strong numerical, analytical, and problem-solving skills with exceptional attention to detail. Experience reconciling financial data and performing complex calculations accurately. Excellent communication skills and the ability to build effective relationships with employers, administrators, and stakeholders. The ability to manage multiple priorities while maintaining high standards of accuracy and customer service A full JD is available on request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Jun 29, 2026
Contractor
4Recruitment Services are seeking an experienced Pensions Advisor to work for a council based in West London. You will support the day-to-day operation of our clients Pension Service and help ensure the accurate administration of pension benefits for scheme members and employers. DUTIES AND RESPONSIBILITIES INCLUDE: Support the management and monitoring of pension administration services and performance standards. Calculate and verify redundancy payments, retirement benefits, pensionable remuneration, transfers, and other pension-related payments. Ensure accurate maintenance of pension records by providing and checking member data and liaising with pension administrators. Monitor and reconcile employee and employer pension contributions, identifying and resolving discrepancies. Support the onboarding of new employers and admitted bodies into the Pension Fund. Check pension payroll data, including new pensioners, beneficiary payments, deaths, and pension adjustments. Provide guidance and training to employers and payroll administrators on Local Government Pension Scheme (LGPS) requirements. Liaise with employers, payroll providers, financial institutions, government agencies, and other stakeholders to ensure compliance and accuracy. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Local Government Pension Scheme (LGPS) and an understanding of pension regulations and administration. Strong numerical, analytical, and problem-solving skills with exceptional attention to detail. Experience reconciling financial data and performing complex calculations accurately. Excellent communication skills and the ability to build effective relationships with employers, administrators, and stakeholders. The ability to manage multiple priorities while maintaining high standards of accuracy and customer service A full JD is available on request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Ernest Gordon Recruitment Limited
Stockport, Cheshire
Client Advisor Administrator (IFA/Wealth Management) Stockport, Chesire 30,000 - 40,000 + Training + Bonus + Benefits Are you a Client Advisor/Administrator/IFA Admin or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? On offer for the successful Client Advisor/Administrator/IFA Admin or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. In this role, the successful Client Advisor/Administrator/IFA Admin, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. The ideal Client Advisor/Administrator/IFA Admin or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. The Role: Preparation of correspondence, documents and meetings alike Preparing invoices and reviewing client and office account entries Client and customer liaison, relaying correspondence and providing advice where applicable The Person: Background within the financial/legal/property services sector or a related field Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position Strong organisational, communicational and analytical skills Reference: BBBH26014 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 29, 2026
Full time
Client Advisor Administrator (IFA/Wealth Management) Stockport, Chesire 30,000 - 40,000 + Training + Bonus + Benefits Are you a Client Advisor/Administrator/IFA Admin or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? On offer for the successful Client Advisor/Administrator/IFA Admin or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. In this role, the successful Client Advisor/Administrator/IFA Admin, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. The ideal Client Advisor/Administrator/IFA Admin or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. The Role: Preparation of correspondence, documents and meetings alike Preparing invoices and reviewing client and office account entries Client and customer liaison, relaying correspondence and providing advice where applicable The Person: Background within the financial/legal/property services sector or a related field Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position Strong organisational, communicational and analytical skills Reference: BBBH26014 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Customer Service Advisor / Danish Speaker An exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent SALARY: Competitive LOCATION: Remote Working. Candidates can be based anywhere in the World. JOB TYPE: Full-Time, Permanent WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays) ESSENTIAL REQUIREMENT: Candidates MUST have fluent Danish and English communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy and supportive team environment. The role requires excellent communication, customer support and problem-solving skills. Working as a Customer Service Advisor you will handle customer enquiries via phone, email and web chat, delivering a high standard of service while maintaining accuracy and professionalism. As a Customer Service Advisor you will resolve customer queries and complaints efficiently, liaising with internal teams and ensuring all interactions are recorded in line with company procedures. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: Customer Support Delivery: Provide excellent service via phone, email and web chat in Danish Query Resolution: Respond to customer enquiries, concerns and requests in a timely and professional manner Complaint Handling: Resolve issues efficiently and courteously, taking appropriate remedial action Problem Solving: Identify root causes, offer solutions and follow up to ensure full resolution Customer Satisfaction: Maintain a strong customer focus and consistently exceed expectations Issue Escalation: Escalate complex or regulatory matters to relevant internal teams Team Collaboration: Liaise with departments such as Payments and Fraud to resolve queries Record Keeping: Accurately update customer records and document interactions Mentoring Support: Provide guidance to junior team members where required Quality Improvement: Contribute ideas to enhance processes and customer experience CANDIDATE REQUIREMENTS Essential: Excellent verbal and written communication skills in Danish and English Strong customer service and communication skills with a professional telephone manner Ability to multitask, prioritise workload and perform under pressure Excellent attention to detail and accuracy in data entry and record keeping Proactive, results-driven approach with strong problem-solving ability Good IT skills including Microsoft Outlook and general MS Office Strong interpersonal skills and ability to work effectively within a team Confidence in handling challenging customer situations Good numeracy and organisational skills Ability to quickly learn and adapt in a fast-changing environment Desirable: Knowledge of online gaming and betting industry Interest and knowledge of sports and related sectors HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14804 Full-Time, Permanent Customer Services / Contact Centre / Call Centre Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWDO-IN-SPJ
Jun 29, 2026
Full time
Customer Service Advisor / Danish Speaker An exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent SALARY: Competitive LOCATION: Remote Working. Candidates can be based anywhere in the World. JOB TYPE: Full-Time, Permanent WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays) ESSENTIAL REQUIREMENT: Candidates MUST have fluent Danish and English communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy and supportive team environment. The role requires excellent communication, customer support and problem-solving skills. Working as a Customer Service Advisor you will handle customer enquiries via phone, email and web chat, delivering a high standard of service while maintaining accuracy and professionalism. As a Customer Service Advisor you will resolve customer queries and complaints efficiently, liaising with internal teams and ensuring all interactions are recorded in line with company procedures. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: Customer Support Delivery: Provide excellent service via phone, email and web chat in Danish Query Resolution: Respond to customer enquiries, concerns and requests in a timely and professional manner Complaint Handling: Resolve issues efficiently and courteously, taking appropriate remedial action Problem Solving: Identify root causes, offer solutions and follow up to ensure full resolution Customer Satisfaction: Maintain a strong customer focus and consistently exceed expectations Issue Escalation: Escalate complex or regulatory matters to relevant internal teams Team Collaboration: Liaise with departments such as Payments and Fraud to resolve queries Record Keeping: Accurately update customer records and document interactions Mentoring Support: Provide guidance to junior team members where required Quality Improvement: Contribute ideas to enhance processes and customer experience CANDIDATE REQUIREMENTS Essential: Excellent verbal and written communication skills in Danish and English Strong customer service and communication skills with a professional telephone manner Ability to multitask, prioritise workload and perform under pressure Excellent attention to detail and accuracy in data entry and record keeping Proactive, results-driven approach with strong problem-solving ability Good IT skills including Microsoft Outlook and general MS Office Strong interpersonal skills and ability to work effectively within a team Confidence in handling challenging customer situations Good numeracy and organisational skills Ability to quickly learn and adapt in a fast-changing environment Desirable: Knowledge of online gaming and betting industry Interest and knowledge of sports and related sectors HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14804 Full-Time, Permanent Customer Services / Contact Centre / Call Centre Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWDO-IN-SPJ
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Job Title: Customer Service Advisor (Part time - 24 Hours per week, split into 3 or 5 days) Location: Swindon (On-site) Duration: Initial 1 Year Temp Hourly rate: £14.50 Your New Role We're working with a global and customer-focused business who are looking for a Part-Time Customer Service Advisor to join their friendly team. You'll be the first point of contact for customers, handling enquiries via phone, email, and live chat, ensuring every interaction is handled with professionalism, empathy, and efficiency. This is a great opportunity for someone who enjoys helping people and thrives in a busy, supportive environment. Ensuring Your Success You will have strong communication skills and a natural ability to build rapport with customers. Previous experience in a customer service or call centre environment is desirable but not essential. You'll be comfortable working in a fast-paced setting, able to multitask, and confident using basic computer systems. A positive attitude, reliability, and willingness to learn are key to succeeding in this role. In Return You'll be joining a supportive team environment with full training provided. The role offers flexible part-time hours. You'll gain valuable experience in a customer-facing role with opportunities to develop and progress within the business over time. There is also the opportunity for this role to go permanent and to work hybrid once up to speed.
Jun 29, 2026
Seasonal
Job Title: Customer Service Advisor (Part time - 24 Hours per week, split into 3 or 5 days) Location: Swindon (On-site) Duration: Initial 1 Year Temp Hourly rate: £14.50 Your New Role We're working with a global and customer-focused business who are looking for a Part-Time Customer Service Advisor to join their friendly team. You'll be the first point of contact for customers, handling enquiries via phone, email, and live chat, ensuring every interaction is handled with professionalism, empathy, and efficiency. This is a great opportunity for someone who enjoys helping people and thrives in a busy, supportive environment. Ensuring Your Success You will have strong communication skills and a natural ability to build rapport with customers. Previous experience in a customer service or call centre environment is desirable but not essential. You'll be comfortable working in a fast-paced setting, able to multitask, and confident using basic computer systems. A positive attitude, reliability, and willingness to learn are key to succeeding in this role. In Return You'll be joining a supportive team environment with full training provided. The role offers flexible part-time hours. You'll gain valuable experience in a customer-facing role with opportunities to develop and progress within the business over time. There is also the opportunity for this role to go permanent and to work hybrid once up to speed.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 29, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Job Title: Payroll Advisor Location: St Albans Salary: Up to 34,000 per annum We are delighted to be partnering with a well-established organisation in St Albans that is seeking an experienced Payroll Advisor to join their payroll team. This is an exciting opportunity for a payroll professional with hospitality payroll experience who thrives in a fast-paced environment and enjoys delivering an accurate and efficient payroll service. Responsibilities Processing end-to-end payroll for employees across multiple hospitality sites. Administering and processing Tronc payments accurately and in line with company procedures. Ensuring payrolls are completed accurately and within strict deadlines. Processing statutory payments including SSP, SMP, SPP, and SAP. Submitting payroll information to HMRC and ensuring compliance with current payroll legislation. Managing starters, leavers, salary changes, and payroll amendments. Reconciling payroll reports and resolving discrepancies. Responding to payroll-related queries from employees and management teams. Supporting pension administration and payroll reporting requirements. Assisting with continuous improvements to payroll processes and procedures. Skills & Experience Required Previous experience working within a Payroll Advisor or similar payroll position. Hospitality payroll experience is essential. Strong knowledge and practical experience of Tronc administration and processing. End-to-end payroll processing experience. Good understanding of UK payroll legislation, HMRC requirements, and statutory payments. Strong attention to detail and accuracy. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively to deadlines. Proficiency in payroll systems and Microsoft Office applications, particularly Excel. A proactive and collaborative approach to work. Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Jun 29, 2026
Full time
Job Title: Payroll Advisor Location: St Albans Salary: Up to 34,000 per annum We are delighted to be partnering with a well-established organisation in St Albans that is seeking an experienced Payroll Advisor to join their payroll team. This is an exciting opportunity for a payroll professional with hospitality payroll experience who thrives in a fast-paced environment and enjoys delivering an accurate and efficient payroll service. Responsibilities Processing end-to-end payroll for employees across multiple hospitality sites. Administering and processing Tronc payments accurately and in line with company procedures. Ensuring payrolls are completed accurately and within strict deadlines. Processing statutory payments including SSP, SMP, SPP, and SAP. Submitting payroll information to HMRC and ensuring compliance with current payroll legislation. Managing starters, leavers, salary changes, and payroll amendments. Reconciling payroll reports and resolving discrepancies. Responding to payroll-related queries from employees and management teams. Supporting pension administration and payroll reporting requirements. Assisting with continuous improvements to payroll processes and procedures. Skills & Experience Required Previous experience working within a Payroll Advisor or similar payroll position. Hospitality payroll experience is essential. Strong knowledge and practical experience of Tronc administration and processing. End-to-end payroll processing experience. Good understanding of UK payroll legislation, HMRC requirements, and statutory payments. Strong attention to detail and accuracy. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively to deadlines. Proficiency in payroll systems and Microsoft Office applications, particularly Excel. A proactive and collaborative approach to work. Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
PURPOSE As part of the Consultant team, you help to build the further growth of MY CLIENT Insights in all markets. Managing existing clients, finding, and retaining new clients by being their trusted advisor are your primary tasks. As a Client Consultant, you are very commercially driven, and your knowledge and expertise in research and marketing are outstanding click apply for full job details
Jun 29, 2026
Full time
PURPOSE As part of the Consultant team, you help to build the further growth of MY CLIENT Insights in all markets. Managing existing clients, finding, and retaining new clients by being their trusted advisor are your primary tasks. As a Client Consultant, you are very commercially driven, and your knowledge and expertise in research and marketing are outstanding click apply for full job details
Customer Trading Advisor Location: Liphook Hours: Monday to Friday, 9:00am - 5:00pm Salary: Up to £27,000 per annum Job Type: Full-time Join a growing business as a Customer Trading Advisor in Liphook. This customer-focused role is ideal for someone who enjoys interacting with people, managing multiple priorities, and delivering consistently high levels of service in a fast-paced environment. Day-to-day of the role: Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner. Deliver excellent customer service to brokers, acting as a knowledgeable and reliable point of contact. Run reports using internal systems to identify outstanding actions and requirements. Chase both new business and policy renewals. Liaise with the accounts team and support the reduction of aged debt. Understand and handle claims cover requests in line with agreed service standards. Manage and organise shared team mailboxes. Accurately update internal systems with call notes, policy details, and documentation. Chase brokers for outstanding policy requirements and information. Escalate delayed or complex requirements to underwriters where appropriate. Adhere to regulatory, compliance, and internal quality standards at all times. Assist with policy trading activities in line with company procedures. Contribute to improved customer feedback, including Feefo and Trustpilot scores. Required Skills & Qualifications: Previous experience in a customer service or call-handling environment. Excellent verbal and written communication skills. Strong organisational skills with the ability to manage multiple tasks and priorities. Confidence using Microsoft Office applications. High attention to detail with a proactive, problem-solving approach. Resilience and confidence when handling high call volumes or challenging conversations. Comfort working to targets and deadlines. A professional and approachable manner, demonstrating behaviours aligned with team Operating Principles. The ability to work independently while taking ownership, responsibility, and accountability for workloads. Benefits: Competitive salary up to £27,000 per annum. Opportunity to work in a supportive team environment. Potential for professional growth and development within the company. To apply for this Customer Trading Advisor position, please submit your CV.
Jun 29, 2026
Full time
Customer Trading Advisor Location: Liphook Hours: Monday to Friday, 9:00am - 5:00pm Salary: Up to £27,000 per annum Job Type: Full-time Join a growing business as a Customer Trading Advisor in Liphook. This customer-focused role is ideal for someone who enjoys interacting with people, managing multiple priorities, and delivering consistently high levels of service in a fast-paced environment. Day-to-day of the role: Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner. Deliver excellent customer service to brokers, acting as a knowledgeable and reliable point of contact. Run reports using internal systems to identify outstanding actions and requirements. Chase both new business and policy renewals. Liaise with the accounts team and support the reduction of aged debt. Understand and handle claims cover requests in line with agreed service standards. Manage and organise shared team mailboxes. Accurately update internal systems with call notes, policy details, and documentation. Chase brokers for outstanding policy requirements and information. Escalate delayed or complex requirements to underwriters where appropriate. Adhere to regulatory, compliance, and internal quality standards at all times. Assist with policy trading activities in line with company procedures. Contribute to improved customer feedback, including Feefo and Trustpilot scores. Required Skills & Qualifications: Previous experience in a customer service or call-handling environment. Excellent verbal and written communication skills. Strong organisational skills with the ability to manage multiple tasks and priorities. Confidence using Microsoft Office applications. High attention to detail with a proactive, problem-solving approach. Resilience and confidence when handling high call volumes or challenging conversations. Comfort working to targets and deadlines. A professional and approachable manner, demonstrating behaviours aligned with team Operating Principles. The ability to work independently while taking ownership, responsibility, and accountability for workloads. Benefits: Competitive salary up to £27,000 per annum. Opportunity to work in a supportive team environment. Potential for professional growth and development within the company. To apply for this Customer Trading Advisor position, please submit your CV.
We are working with a growing consulting organisation that is looking to expand its Oracle HCM practice with the appointment of an experienced Oracle HCM Techno-functional consultant. This is an excellent opportunity to join a highly regarded team supporting a portfolio of enterprise clients across a range of Oracle HCM environments. The role offers a blend of functional consulting, client engagement, troubleshooting, enhancement delivery and ongoing application support. The Role As an Oracle Consultant, you will act as a trusted advisor to clients, supporting the ongoing optimisation and maintenance of Oracle HCM solutions. You will work closely with stakeholders to resolve issues, deliver system enhancements and provide expert guidance on best practice. Key responsibilities include: Providing functional and/or techno-functional support across Oracle HCM solutions Investigating and resolving application issues in line with agreed service levels Delivering system enhancements and configuration changes Supporting business users with system queries and process improvements Managing incidents, service requests and change requests Collaborating with technical teams, consultants and client stakeholders Participating in client meetings and providing expert Oracle HCM guidance Contributing to continuous improvement initiatives and service excellence About You We are keen to speak with candidates who have: Strong experience working with Oracle HCM solutions Experience within an Application Support or AMS environment Functional or techno-functional Oracle HCM consulting experience Strong troubleshooting and problem-solving skills Experience supporting multiple stakeholders or clients Excellent communication and customer-facing skills The ability to work independently and manage competing priorities Experience with one or more of the following would be advantageous: Oracle Cloud HCM Core HR Payroll Absence Management Talent Management Recruitment Fast Formula HCM Extracts Reporting and integrations What's on Offer? Salary up to £80,000 Opportunity to work with a diverse portfolio of Oracle HCM clients Flexible working arrangements Exposure to complex Oracle HCM environments Ongoing professional development and career progression Collaborative and supportive consulting team Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 29, 2026
Full time
We are working with a growing consulting organisation that is looking to expand its Oracle HCM practice with the appointment of an experienced Oracle HCM Techno-functional consultant. This is an excellent opportunity to join a highly regarded team supporting a portfolio of enterprise clients across a range of Oracle HCM environments. The role offers a blend of functional consulting, client engagement, troubleshooting, enhancement delivery and ongoing application support. The Role As an Oracle Consultant, you will act as a trusted advisor to clients, supporting the ongoing optimisation and maintenance of Oracle HCM solutions. You will work closely with stakeholders to resolve issues, deliver system enhancements and provide expert guidance on best practice. Key responsibilities include: Providing functional and/or techno-functional support across Oracle HCM solutions Investigating and resolving application issues in line with agreed service levels Delivering system enhancements and configuration changes Supporting business users with system queries and process improvements Managing incidents, service requests and change requests Collaborating with technical teams, consultants and client stakeholders Participating in client meetings and providing expert Oracle HCM guidance Contributing to continuous improvement initiatives and service excellence About You We are keen to speak with candidates who have: Strong experience working with Oracle HCM solutions Experience within an Application Support or AMS environment Functional or techno-functional Oracle HCM consulting experience Strong troubleshooting and problem-solving skills Experience supporting multiple stakeholders or clients Excellent communication and customer-facing skills The ability to work independently and manage competing priorities Experience with one or more of the following would be advantageous: Oracle Cloud HCM Core HR Payroll Absence Management Talent Management Recruitment Fast Formula HCM Extracts Reporting and integrations What's on Offer? Salary up to £80,000 Opportunity to work with a diverse portfolio of Oracle HCM clients Flexible working arrangements Exposure to complex Oracle HCM environments Ongoing professional development and career progression Collaborative and supportive consulting team Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Patient Service Administrator - Remote role Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator: Providing frontline telephone and email support to ensure a smooth journey and high-quality care. Booking appointments for customers as required. Working through email enquiries and escalating as required. Dealing with enquiries, answering queries, calls and escalating to relevant departments. Appropriately and sensitively deal with professionals, customers and clients. Always adhere to strict policies regarding confidentiality and compliance. Ensuring all information is recorded accurately on your system. Requirements: A minimum of 1 years relevant Administration experience. Experience using MS office. Good communication skills. Ability to prioritise. Clear understanding of confidentiality and handling sensitive information. Self-sufficient and a problem solver. Happy to undertake a DBS check. The Role: Fully remote, home based (all IT equipment will be provided). Monday - Friday, 9am - 5pm with 1 hour for lunch. Salary of £24,500 If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV.
Jun 29, 2026
Full time
Patient Service Administrator - Remote role Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator: Providing frontline telephone and email support to ensure a smooth journey and high-quality care. Booking appointments for customers as required. Working through email enquiries and escalating as required. Dealing with enquiries, answering queries, calls and escalating to relevant departments. Appropriately and sensitively deal with professionals, customers and clients. Always adhere to strict policies regarding confidentiality and compliance. Ensuring all information is recorded accurately on your system. Requirements: A minimum of 1 years relevant Administration experience. Experience using MS office. Good communication skills. Ability to prioritise. Clear understanding of confidentiality and handling sensitive information. Self-sufficient and a problem solver. Happy to undertake a DBS check. The Role: Fully remote, home based (all IT equipment will be provided). Monday - Friday, 9am - 5pm with 1 hour for lunch. Salary of £24,500 If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV.
Join Ofwat's Business Retail Market Team as a Policy Lead Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Policy Lead to join our Business Retail Market Team at Principal level. The team has a multi-faceted programme of work aimed at improving the Business Retail Market so that it delivers better outcomes for customers, society and the environment. The team aims to do this through initiatives on regulatory customer protections, improving company performance, and monitoring and enforcement work. All our work here involves extensive engagement with external stakeholders. Now is a particularly exciting time to join the team as we are at an important juncture in the development of the market - we have recently established revised customer protections. Work is underway to improve supplier of last resort arrangements in the market and to review retail price caps for the Business Retail Market. We are also stepping up our market monitoring and work to ensure companies comply with their obligations with respect to customer protections. As a Principal in the Business Retail Market team, you will lead and support a number of strategically important workstreams. These are likely to include leading Ofwat's role in understanding and monitoring and where relevant strengthening customer protections, improving trading parties' support for the market, and working with industry and stakeholders to deliver change. As you will be part of a small and dynamic team, you will also work flexibly across the team's various functions relating to the Business Retail Market. You will also represent Ofwat on industry Committees and Working Groups as appropriate. We seek a Principal who can lead work from a policy perspective. Given the role is related to competitive retail markets, we would also particularly welcome candidates who have some knowledge or experience of economics or applying economic principles in a regulated context and/or regarding competitive markets. About You Below are some of the key essential experience, skills & knowledge required for this post: Skills and experience in formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. This would ideally be from a public policy or regulatory policy background. Knowledge or experience of markets, competition and regulation, and the benefits markets and competition can deliver for customers. This would ideally include the identification and application of relevant economic, legal and policy frameworks and requirements. Outstanding analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of information and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver large projects and programmes of work both directly and by managing multi-disciplinary teams, and where necessary external advisors/consultants. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 14 July 2026.
Jun 29, 2026
Full time
Join Ofwat's Business Retail Market Team as a Policy Lead Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Policy Lead to join our Business Retail Market Team at Principal level. The team has a multi-faceted programme of work aimed at improving the Business Retail Market so that it delivers better outcomes for customers, society and the environment. The team aims to do this through initiatives on regulatory customer protections, improving company performance, and monitoring and enforcement work. All our work here involves extensive engagement with external stakeholders. Now is a particularly exciting time to join the team as we are at an important juncture in the development of the market - we have recently established revised customer protections. Work is underway to improve supplier of last resort arrangements in the market and to review retail price caps for the Business Retail Market. We are also stepping up our market monitoring and work to ensure companies comply with their obligations with respect to customer protections. As a Principal in the Business Retail Market team, you will lead and support a number of strategically important workstreams. These are likely to include leading Ofwat's role in understanding and monitoring and where relevant strengthening customer protections, improving trading parties' support for the market, and working with industry and stakeholders to deliver change. As you will be part of a small and dynamic team, you will also work flexibly across the team's various functions relating to the Business Retail Market. You will also represent Ofwat on industry Committees and Working Groups as appropriate. We seek a Principal who can lead work from a policy perspective. Given the role is related to competitive retail markets, we would also particularly welcome candidates who have some knowledge or experience of economics or applying economic principles in a regulated context and/or regarding competitive markets. About You Below are some of the key essential experience, skills & knowledge required for this post: Skills and experience in formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. This would ideally be from a public policy or regulatory policy background. Knowledge or experience of markets, competition and regulation, and the benefits markets and competition can deliver for customers. This would ideally include the identification and application of relevant economic, legal and policy frameworks and requirements. Outstanding analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of information and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver large projects and programmes of work both directly and by managing multi-disciplinary teams, and where necessary external advisors/consultants. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 14 July 2026.
