Ernest Gordon Recruitment Limited
Gorseinon, Swansea
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Swansea- with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 30, 2026
Full time
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Swansea- with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Michael Page Property and Construction
York, Yorkshire
The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment. Client Details This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment. Description Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs. Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery. Trace former residents and maintain regular communication to pursue outstanding balances effectively Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes. Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy. Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations. Profile A successful FTA Officer should have: A strong background in financial management, particularly within the property or not-for-profit sectors. Relevant qualifications in finance, accounting, or a related field. Proficiency in financial reporting and reconciliation processes. Familiarity with budgeting and financial planning tools. Excellent attention to detail and organisational skills. The ability to work collaboratively and communicate effectively with stakeholders. Knowledge of applicable financial regulations and compliance requirements. Job Offer Competitive salary ranging from £27,900 to £34,100 per annum. Opportunities to contribute to meaningful work within the not-for-profit sector. Supportive and collaborative working environment in York. Potential for professional development and growth within the property department. If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry.
Jun 30, 2026
Contractor
The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment. Client Details This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment. Description Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs. Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery. Trace former residents and maintain regular communication to pursue outstanding balances effectively Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes. Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy. Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations. Profile A successful FTA Officer should have: A strong background in financial management, particularly within the property or not-for-profit sectors. Relevant qualifications in finance, accounting, or a related field. Proficiency in financial reporting and reconciliation processes. Familiarity with budgeting and financial planning tools. Excellent attention to detail and organisational skills. The ability to work collaboratively and communicate effectively with stakeholders. Knowledge of applicable financial regulations and compliance requirements. Job Offer Competitive salary ranging from £27,900 to £34,100 per annum. Opportunities to contribute to meaningful work within the not-for-profit sector. Supportive and collaborative working environment in York. Potential for professional development and growth within the property department. If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry.
Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm / 9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking for a Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first point of contact for customers via phone and email Logging and managing support requests using a ticketing system Diagnosing and troubleshooting basic technical issues across multiple systems Taking full ownership of tickets, ensuring timely updates and resolution within SLAs Escalating more complex issues to internal teams when required Liaising with third-party providers to arrange engineer visits Preparing quotes for replacement hardware where needed Creating and updating knowledge base articles Contributing ideas to improve processes and customer experience What we're looking for: Proven customer service experience (office, call centre, retail, or similar) Strong communication skills (both written and verbal) Good problem-solving ability and attention to detail Ability to prioritise workload and manage time effectively Comfortable working independently and as part of a team A proactive attitude and willingness to learn Interest in IT or technical support (experience beneficial but not essential) Why apply? Opportunity to build a career in IT / technical support Supportive team environment with ongoing training Varied role with real responsibility and customer impact Interested? Send your CV to TurnerFox Recruitment or call (phone number removed) for more information.
Jun 30, 2026
Full time
Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm / 9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking for a Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first point of contact for customers via phone and email Logging and managing support requests using a ticketing system Diagnosing and troubleshooting basic technical issues across multiple systems Taking full ownership of tickets, ensuring timely updates and resolution within SLAs Escalating more complex issues to internal teams when required Liaising with third-party providers to arrange engineer visits Preparing quotes for replacement hardware where needed Creating and updating knowledge base articles Contributing ideas to improve processes and customer experience What we're looking for: Proven customer service experience (office, call centre, retail, or similar) Strong communication skills (both written and verbal) Good problem-solving ability and attention to detail Ability to prioritise workload and manage time effectively Comfortable working independently and as part of a team A proactive attitude and willingness to learn Interest in IT or technical support (experience beneficial but not essential) Why apply? Opportunity to build a career in IT / technical support Supportive team environment with ongoing training Varied role with real responsibility and customer impact Interested? Send your CV to TurnerFox Recruitment or call (phone number removed) for more information.
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 30, 2026
Full time
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Lynx Employment Services Ltd
Astwood Bank, Worcestershire
Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry Requirements: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery This is a Hybrid role, ideally working from home 3 days with 2 days in the office
Jun 30, 2026
Seasonal
Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry Requirements: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery This is a Hybrid role, ideally working from home 3 days with 2 days in the office
Client Onboarding Transformation Consultant KYC / Digital Banking / Process Optimisation Contract - Open Day Rates Location - London (Hybrid) START ASAP We are seeking an experienced Client Onboarding Transformation Consultant to support a financial services client undertaking a strategic review of its customer onboarding operations. This is an opportunity for an experienced independent consultant to assess current onboarding processes, identify operational inefficiencies and recommend opportunities for process re-engineering, automation and improved customer journeys. The engagement will focus on reviewing the current client onboarding operating model, understanding existing processes and identifying opportunities to improve efficiency, reduce manual intervention and enable greater levels of automation. Key Responsibilities: Conduct current-state reviews of client onboarding processes and operating models Map customer journeys, workflows and operational processes Identify inefficiencies, duplication, bottlenecks and manual activities Review KYC/CDD processes and operational hand-offs across teams Identify opportunities for process re-engineering and optimisation Assess opportunities for automation and straight-through processing Develop recommendations for future-state onboarding processes Support development of transformation roadmaps and implementation recommendations Present findings and recommendations to senior stakeholders Experience Required: Proven experience delivering transformation programmes within banking or financial services Strong understanding of client onboarding processes and operating models Experience across KYC, CDD and customer lifecycle management Strong background in business process re-engineering and operational optimisation Experience identifying automation and digital enablement opportunities Strong stakeholder management and communication skills Experience working within regulated banking environments Desirable: Previous consulting experience (Big 4 - PWC, Deloitte, EY, KPMG, boutique consultancy or independent advisory) Experience delivering digital onboarding transformation Experience working across financial crime, operations or technology transformation Apply with your latest CV, using the links provided. Banking, Bank, Financial Services, Transformation, Client Onboarding, KYC, CDD, Process Re-engineering, Automation, Digital Transformation, Operating Model, Customer Journey, Change Management
Jun 30, 2026
Contractor
Client Onboarding Transformation Consultant KYC / Digital Banking / Process Optimisation Contract - Open Day Rates Location - London (Hybrid) START ASAP We are seeking an experienced Client Onboarding Transformation Consultant to support a financial services client undertaking a strategic review of its customer onboarding operations. This is an opportunity for an experienced independent consultant to assess current onboarding processes, identify operational inefficiencies and recommend opportunities for process re-engineering, automation and improved customer journeys. The engagement will focus on reviewing the current client onboarding operating model, understanding existing processes and identifying opportunities to improve efficiency, reduce manual intervention and enable greater levels of automation. Key Responsibilities: Conduct current-state reviews of client onboarding processes and operating models Map customer journeys, workflows and operational processes Identify inefficiencies, duplication, bottlenecks and manual activities Review KYC/CDD processes and operational hand-offs across teams Identify opportunities for process re-engineering and optimisation Assess opportunities for automation and straight-through processing Develop recommendations for future-state onboarding processes Support development of transformation roadmaps and implementation recommendations Present findings and recommendations to senior stakeholders Experience Required: Proven experience delivering transformation programmes within banking or financial services Strong understanding of client onboarding processes and operating models Experience across KYC, CDD and customer lifecycle management Strong background in business process re-engineering and operational optimisation Experience identifying automation and digital enablement opportunities Strong stakeholder management and communication skills Experience working within regulated banking environments Desirable: Previous consulting experience (Big 4 - PWC, Deloitte, EY, KPMG, boutique consultancy or independent advisory) Experience delivering digital onboarding transformation Experience working across financial crime, operations or technology transformation Apply with your latest CV, using the links provided. Banking, Bank, Financial Services, Transformation, Client Onboarding, KYC, CDD, Process Re-engineering, Automation, Digital Transformation, Operating Model, Customer Journey, Change Management
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Cardiff - with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 30, 2026
Full time
Health & Safety Trainer (IOSH Member) 40,000 - 55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Cardiff - with regular travel Are you an Health & Safety Trainer with an IOSH membership looking for a dynamic role autonomously delivering a range of NEBOSH and IOSH courses to a broad customer base within a well-established H&S Training provider undergoing a period of exciting growth offering a range of development opportunities across the business? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be leading a range of NEBOSH and IOSH courses for a broad range of customers both online and in person at training centres. Further to this you will also lead a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress your career. This role would suit a Health & Safety Trainer who is a member of IOSH, looking for an opportunity to work autonomously delivering a range of courses within a leading company who offer the chance to continually progress your career. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH with some further bespoke courses Take part in funded training courses to gain further qualifications and upskill yourself Instruct courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full UK Driving Licence - happy to undertake travel Reference Number: BBBH25924 Health, Safety, Trainer, Officer, Advisor, HSEQ, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Assessor, H&S, Courses, AET, South Wales, Barry, Caerphilly, Newport, Cardiff, Swansea If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
An excellent opportunity has become available for a customer focused and efficient Service Bookings Administrator at Sytner BMW/MINI Cardiff. This is a busy, fast-paced role that involves managing both inbound and outbound booking calls, as well as a variety of digital contact channels. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service in keeping with the premium brands we represent. The role requires an industrious attitude, excellent attention to detail and the ability to retain information. Alongside this, you will support our Service Advisors to provide outstanding customer care, completing a variety of tasks that will help ensure thorough preparation for each customer's visit. As part of the Service team, you may take responsibility for a number of jobs , delivering face-to-face customer care and acting as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jun 30, 2026
Full time
An excellent opportunity has become available for a customer focused and efficient Service Bookings Administrator at Sytner BMW/MINI Cardiff. This is a busy, fast-paced role that involves managing both inbound and outbound booking calls, as well as a variety of digital contact channels. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service in keeping with the premium brands we represent. The role requires an industrious attitude, excellent attention to detail and the ability to retain information. Alongside this, you will support our Service Advisors to provide outstanding customer care, completing a variety of tasks that will help ensure thorough preparation for each customer's visit. As part of the Service team, you may take responsibility for a number of jobs , delivering face-to-face customer care and acting as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
SENIOR EMPLOYMENT LAW ADVISOR - TRADE UNION LONDON 55,000 PERMANENT ROLE Role Overview: Morgan Philips Specialist Recruitment is presently supporting a United Kingdom trade union which represents professionals and specialist workers in both the public and private sectors in their search for a Senior Employment Law Advisor. The successful candidate will be responsible for supporting and advising individuals and representing their cases with employers for issues such as grievances and disciplinary meetings to ensure successful outcomes. The ideal candidate will have a strong experience with providing employment law advise and a passion for working for a Trade Union. Key Responsibilities: Provide individual representation, including negotiating with employers to achieve positive outcomes for members. Maintain detailed records of cases using a case management system to ensure consistency and high-quality service. Support and mentor junior advisors, offering guidance on complex cases and best practices. Identify trends in casework and emerging workplace issues, providing insight to influence union policies and campaigns. Monitor and follow up on open cases, taking ownership to ensure highest standard of member service. Proactively identify opportunities for training to maintain and develop professional expertise. Essential Knowledge, Skills & Experience: In-depth employment law knowledge and/or formal qualifications in employment law. Excellent verbal communication and influencing skills, including on the phone and face to face. Excellent organisational skills, with the ability to multitask and prioritise. Strong attention to detail Strong planning, analytical and problem-solving skills Ability to understand and apply processes Ability to build rapport quickly Ability to work in a team Ability to work using initiative Ability to quickly learn and master new systems. Experience in providing support and guidance to customers. Proven history of delivering outstanding customer service, ideally in a contact centre environment. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 30, 2026
Full time
SENIOR EMPLOYMENT LAW ADVISOR - TRADE UNION LONDON 55,000 PERMANENT ROLE Role Overview: Morgan Philips Specialist Recruitment is presently supporting a United Kingdom trade union which represents professionals and specialist workers in both the public and private sectors in their search for a Senior Employment Law Advisor. The successful candidate will be responsible for supporting and advising individuals and representing their cases with employers for issues such as grievances and disciplinary meetings to ensure successful outcomes. The ideal candidate will have a strong experience with providing employment law advise and a passion for working for a Trade Union. Key Responsibilities: Provide individual representation, including negotiating with employers to achieve positive outcomes for members. Maintain detailed records of cases using a case management system to ensure consistency and high-quality service. Support and mentor junior advisors, offering guidance on complex cases and best practices. Identify trends in casework and emerging workplace issues, providing insight to influence union policies and campaigns. Monitor and follow up on open cases, taking ownership to ensure highest standard of member service. Proactively identify opportunities for training to maintain and develop professional expertise. Essential Knowledge, Skills & Experience: In-depth employment law knowledge and/or formal qualifications in employment law. Excellent verbal communication and influencing skills, including on the phone and face to face. Excellent organisational skills, with the ability to multitask and prioritise. Strong attention to detail Strong planning, analytical and problem-solving skills Ability to understand and apply processes Ability to build rapport quickly Ability to work in a team Ability to work using initiative Ability to quickly learn and master new systems. Experience in providing support and guidance to customers. Proven history of delivering outstanding customer service, ideally in a contact centre environment. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Private Client Tax Advisor Advisory-Focused Entrepreneurial HNW Client Base London £55,000 - £65,000 (DOE) + bonus + full CTA support Hybrid (3 days in office) Ready to step away from compliance and into a genuinely advisory-led role? This is a standout opportunity to join a long-established, highly respected London firm advising high-net-worth entrepreneurs and internationally mobile individuals. The Firm With over 100 years of heritage, this boutique practice has built a reputation for commercially focused, discreet, technically robust advice to an exceptional client base. Based in Central London, the firm blends traditional values with a modern, advisory-driven approach - increasingly moving away from compliance towards high-value strategic work. The culture is collaborative, social and high-performing, with real emphasis on client relationships, autonomy and progression - plus regular socials, BD events, and genuine investment in your development. The Private Client Role A client-facing Private Client Tax position with a clear advisory focus. You'll work closely with entrepreneurial clients as a trusted advisor across personal and corporate tax matters, including: Managing and advising a portfolio of HNW individuals, OMBs, and international clients Delivering strategic tax planning and transactional advice Leading client meetings and building long-term relationships Identifying planning opportunities and driving client value Overseeing (not preparing) compliance Contributing to business development and client growth Ideal for someone ready to take real ownership of client relationships and step into a true advisory seat. The Team A growing Private Client Tax function within a firm of c.60 staff, working closely alongside Corporate Tax - giving broad cross-disciplinary exposure to complex, interesting work. About You CTA qualified or studying (full support provided) Strong UK personal tax background, ideally with some corporate exposure Confident, client-facing, commercially aware Looking to move into a more advisory-led role Skilled relationship-builder, comfortable acting as a trusted advisor What's On Offer £55,000 - £65,000 (DOE) Hybrid working (3 days in office) Full CTA study support Bonus and new business incentives Exposure to a high-quality, entrepreneurial client base Clear progression and scope to shape the role Strong social culture - rooftop socials to high-end BD events Process Initial interview (Teams) - experience and fit Second stage - in-person with Partners and senior leadership If you're looking to move away from pure compliance into a commercial, client-focused advisory role - this one's worth a look. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jun 30, 2026
Full time
Private Client Tax Advisor Advisory-Focused Entrepreneurial HNW Client Base London £55,000 - £65,000 (DOE) + bonus + full CTA support Hybrid (3 days in office) Ready to step away from compliance and into a genuinely advisory-led role? This is a standout opportunity to join a long-established, highly respected London firm advising high-net-worth entrepreneurs and internationally mobile individuals. The Firm With over 100 years of heritage, this boutique practice has built a reputation for commercially focused, discreet, technically robust advice to an exceptional client base. Based in Central London, the firm blends traditional values with a modern, advisory-driven approach - increasingly moving away from compliance towards high-value strategic work. The culture is collaborative, social and high-performing, with real emphasis on client relationships, autonomy and progression - plus regular socials, BD events, and genuine investment in your development. The Private Client Role A client-facing Private Client Tax position with a clear advisory focus. You'll work closely with entrepreneurial clients as a trusted advisor across personal and corporate tax matters, including: Managing and advising a portfolio of HNW individuals, OMBs, and international clients Delivering strategic tax planning and transactional advice Leading client meetings and building long-term relationships Identifying planning opportunities and driving client value Overseeing (not preparing) compliance Contributing to business development and client growth Ideal for someone ready to take real ownership of client relationships and step into a true advisory seat. The Team A growing Private Client Tax function within a firm of c.60 staff, working closely alongside Corporate Tax - giving broad cross-disciplinary exposure to complex, interesting work. About You CTA qualified or studying (full support provided) Strong UK personal tax background, ideally with some corporate exposure Confident, client-facing, commercially aware Looking to move into a more advisory-led role Skilled relationship-builder, comfortable acting as a trusted advisor What's On Offer £55,000 - £65,000 (DOE) Hybrid working (3 days in office) Full CTA study support Bonus and new business incentives Exposure to a high-quality, entrepreneurial client base Clear progression and scope to shape the role Strong social culture - rooftop socials to high-end BD events Process Initial interview (Teams) - experience and fit Second stage - in-person with Partners and senior leadership If you're looking to move away from pure compliance into a commercial, client-focused advisory role - this one's worth a look. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and organisational standards in all day-to-day activities. Handle customer complaints, compliments, and suggestions in line with Council procedures and service standards. Support customers in accessing services and promote self-service options and alternative payment methods such as direct debit where appropriate. Contribute ideas and suggestions to improve customer service delivery and operational efficiency. Work collaboratively with colleagues to ensure continuous service delivery and provide support and cover across the team when required. Maintain a professional and positive approach when dealing with challenging, emotive, or abusive customers. Deliver excellent customer care while maintaining confidentiality and data protection standards. Skills and Experience Required Essential Experience Experience working within a customer service, call centre, contact centre, or local authority customer service environment. Proven experience handling customer enquiries through to resolution. Experience managing customer complaints effectively and professionally. Experience dealing with challenging, emotive, or abusive customers in a calm and professional manner. Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues. Good administrative and IT skills with the ability to accurately update electronic records and systems. Ability to work effectively under pressure in a fast-paced customer service environment. Strong problem-solving skills and the ability to make sound decisions within established procedures. Ability to work both independently and as part of a team. Desirable Experience Previous experience working within a local authority or public sector environment. Knowledge of customer service procedures, complaint handling, and service standards within a council setting. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 30, 2026
Contractor
Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and organisational standards in all day-to-day activities. Handle customer complaints, compliments, and suggestions in line with Council procedures and service standards. Support customers in accessing services and promote self-service options and alternative payment methods such as direct debit where appropriate. Contribute ideas and suggestions to improve customer service delivery and operational efficiency. Work collaboratively with colleagues to ensure continuous service delivery and provide support and cover across the team when required. Maintain a professional and positive approach when dealing with challenging, emotive, or abusive customers. Deliver excellent customer care while maintaining confidentiality and data protection standards. Skills and Experience Required Essential Experience Experience working within a customer service, call centre, contact centre, or local authority customer service environment. Proven experience handling customer enquiries through to resolution. Experience managing customer complaints effectively and professionally. Experience dealing with challenging, emotive, or abusive customers in a calm and professional manner. Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues. Good administrative and IT skills with the ability to accurately update electronic records and systems. Ability to work effectively under pressure in a fast-paced customer service environment. Strong problem-solving skills and the ability to make sound decisions within established procedures. Ability to work both independently and as part of a team. Desirable Experience Previous experience working within a local authority or public sector environment. Knowledge of customer service procedures, complaint handling, and service standards within a council setting. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 30, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Sales Advisor- Glasgow Shift Pattern: Full Time Start date: 10/08/2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jun 30, 2026
Full time
Sales Advisor- Glasgow Shift Pattern: Full Time Start date: 10/08/2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Ernest Gordon Recruitment Limited
Waltham Cross, Hertfordshire
Parts Sales Advisor (Heavy Goods Vehicles)£29,000 - £31,000 (OTE £35,000 +) + Guaranteed Overtime + Mon - Fri + Company BenefitsWaltham Cross Do you have a background in Parts Sales or as a Parts Advisor? Are you looking for a stable, permanent position within a market-leading HGV dealership, who are known for long-serving staff retention and giving you guaranteed overtime every month to significantly boost your earnings? On offer is the opportunity to work within a large commercial transport service provider going through an exciting period of growth. The company are responsible for the maintenance, service and repair of HGV's and LCV's on behalf of some major blue-chip clients including Jewson's and DPD.This role will involve working within a tight-knit team, assisting in the supply of parts to both customers and the workshop, unpacking orders and providing delivery and collection solutions. This role guarantees overtime within your core hours, and alternating Saturday mornings paid at time and a half.This role would suit a Parts Advisor or similar from any automotive background looking for a long term position, with a company who have long-serving staff and guaranteed overtime every month. The Role: Supplying parts to customers and internal workshop Liaising with customers face-to-face and on the telephone Unpacking stock and warehouse upkeep Working within a tight-knit team Monday to Friday - 8AM - 6PM, alternating Saturdays 7AM - 11AM. The Person: Parts Sales or Parts Advisor or similar Any automotive background including HGV / LCV Commutable to North London Reference: 25959A We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Jun 30, 2026
Full time
Parts Sales Advisor (Heavy Goods Vehicles)£29,000 - £31,000 (OTE £35,000 +) + Guaranteed Overtime + Mon - Fri + Company BenefitsWaltham Cross Do you have a background in Parts Sales or as a Parts Advisor? Are you looking for a stable, permanent position within a market-leading HGV dealership, who are known for long-serving staff retention and giving you guaranteed overtime every month to significantly boost your earnings? On offer is the opportunity to work within a large commercial transport service provider going through an exciting period of growth. The company are responsible for the maintenance, service and repair of HGV's and LCV's on behalf of some major blue-chip clients including Jewson's and DPD.This role will involve working within a tight-knit team, assisting in the supply of parts to both customers and the workshop, unpacking orders and providing delivery and collection solutions. This role guarantees overtime within your core hours, and alternating Saturday mornings paid at time and a half.This role would suit a Parts Advisor or similar from any automotive background looking for a long term position, with a company who have long-serving staff and guaranteed overtime every month. The Role: Supplying parts to customers and internal workshop Liaising with customers face-to-face and on the telephone Unpacking stock and warehouse upkeep Working within a tight-knit team Monday to Friday - 8AM - 6PM, alternating Saturdays 7AM - 11AM. The Person: Parts Sales or Parts Advisor or similar Any automotive background including HGV / LCV Commutable to North London Reference: 25959A We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Service AdvisorVacancySalisbury Salary: up to £32,000 Basic + Bonus & Overtime OTE £40,000 Working hours: Monday to Friday 8am - 5pm, Saturday mornings on a rota Vacancy Ref: 30515 We have a new vacancy for a Service Advisor for my clients Main dealership in Salisbury click apply for full job details
Jun 30, 2026
Full time
Service AdvisorVacancySalisbury Salary: up to £32,000 Basic + Bonus & Overtime OTE £40,000 Working hours: Monday to Friday 8am - 5pm, Saturday mornings on a rota Vacancy Ref: 30515 We have a new vacancy for a Service Advisor for my clients Main dealership in Salisbury click apply for full job details
Anderson Wright Consulting
Newcastle, Staffordshire
CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION
Jun 30, 2026
Full time
CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jun 30, 2026
Full time
Start Date: 17/08/2026 Full time Role - 37.5 hours Per Week Lancaster Contact Centre Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Lancaster team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Lancaster contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE? GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Client Manager - Growing Independent Accounting Practice Towcester (Hybrid) £40,000 - £55,000 DOE Butler Rose Public Practice is delighted to be supporting a growing independent accountancy practice in Towcester in their search for a Client Manager to join their expanding team. This is an excellent opportunity for a technically strong practice professional who enjoys being client facing and is looking to take on greater responsibility, manage a varied client portfolio, and play a key role in the firm's continued growth. The role offers a supportive, flexible environment with genuine progression opportunities. Key Responsibilities Manage a portfolio of clients, acting as the main point of contact Prepare statutory accounts, corporation tax, and personal tax returns Prepare management accounts and support client decision-making Identify tax planning opportunities and provide advisory support Ensure deadlines are met across multiple assignments Support junior team members and contribute to team development Key Requirements ACA or ACCA qualified or nearly qualified/QBE Minimum 5 years' experience within a UK accountancy practice Strong experience with Xero or cloud-based accounting software Confident managing client relationships and workloads Strong communication skills with a proactive, commercial approach What's on Offer £40,000 - £55,000+ salary depending on experience Hybrid working (3 days office / 2 days home) Flexitime and supportive working environment Collaborative and growing firm culture Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - /d com Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Jun 30, 2026
Full time
Client Manager - Growing Independent Accounting Practice Towcester (Hybrid) £40,000 - £55,000 DOE Butler Rose Public Practice is delighted to be supporting a growing independent accountancy practice in Towcester in their search for a Client Manager to join their expanding team. This is an excellent opportunity for a technically strong practice professional who enjoys being client facing and is looking to take on greater responsibility, manage a varied client portfolio, and play a key role in the firm's continued growth. The role offers a supportive, flexible environment with genuine progression opportunities. Key Responsibilities Manage a portfolio of clients, acting as the main point of contact Prepare statutory accounts, corporation tax, and personal tax returns Prepare management accounts and support client decision-making Identify tax planning opportunities and provide advisory support Ensure deadlines are met across multiple assignments Support junior team members and contribute to team development Key Requirements ACA or ACCA qualified or nearly qualified/QBE Minimum 5 years' experience within a UK accountancy practice Strong experience with Xero or cloud-based accounting software Confident managing client relationships and workloads Strong communication skills with a proactive, commercial approach What's on Offer £40,000 - £55,000+ salary depending on experience Hybrid working (3 days office / 2 days home) Flexitime and supportive working environment Collaborative and growing firm culture Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - /d com Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Service Advisor Basic Salary: £32,000 OTE : £35,000 Hours: Monday to Friday 8-6, 1 in 3 Saturdays 8-12 Location: Sheffield Benefits: 33 days Holiday including Bank Holiday High Street Discounts Employee Discount Cycle to Work Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53855
Jun 30, 2026
Full time
Service Advisor Basic Salary: £32,000 OTE : £35,000 Hours: Monday to Friday 8-6, 1 in 3 Saturdays 8-12 Location: Sheffield Benefits: 33 days Holiday including Bank Holiday High Street Discounts Employee Discount Cycle to Work Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53855
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jun 30, 2026
Full time
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
