Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Jun 28, 2026
Full time
Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Jun 28, 2026
Full time
Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Jun 28, 2026
Full time
Operations and Business Manager Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum, depending on experience Holiday: 25 days annual leave + bank holidays Additional: Team performance related bonus and enhanced pension About the role: This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive. As Operations and Business Manager , you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best. Key Duties include: Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups. Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose. Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives. Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures. Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas. Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events. Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation. Support the Founder in looking for opportunities for business development. About you As Operations and Business Manager , you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities. Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation. Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required. About them: This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team. You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued. If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Customer Service Advisor Crewe £28,784 per annum 9am - 5pm Monday to Friday Permanent Introduction Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team. This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance. Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential. Key Duties Handle enquiries via phone, email and live chat, delivering exceptional service at all times. Provide accurate information about products and services. Resolve issues efficiently, escalating when necessary. Keep detailed records of customer interactions. Work closely with the team to ensure service targets are met. Requirements Previous customer service experience is preferred but not essential. Strong communication skills, both written and verbal. Excellent problem-solving abilities and a positive approach to challenging situations. Comfortable using IT systems and willing to learn new software. Positive attitude and willingness to learn. What We Offer Salary of £28,784. Monday to Friday working pattern with no weekend work. Work from home every Friday. Continuous opportunities to enhance your skills and grow your career. Wellness programmes, company discounts and social events. Supportive and inclusive working environment. Interested? If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 28, 2026
Full time
Customer Service Advisor Crewe £28,784 per annum 9am - 5pm Monday to Friday Permanent Introduction Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team. This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance. Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential. Key Duties Handle enquiries via phone, email and live chat, delivering exceptional service at all times. Provide accurate information about products and services. Resolve issues efficiently, escalating when necessary. Keep detailed records of customer interactions. Work closely with the team to ensure service targets are met. Requirements Previous customer service experience is preferred but not essential. Strong communication skills, both written and verbal. Excellent problem-solving abilities and a positive approach to challenging situations. Comfortable using IT systems and willing to learn new software. Positive attitude and willingness to learn. What We Offer Salary of £28,784. Monday to Friday working pattern with no weekend work. Work from home every Friday. Continuous opportunities to enhance your skills and grow your career. Wellness programmes, company discounts and social events. Supportive and inclusive working environment. Interested? If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Mortgage Advice Bureau (MAB)
Sutton Coldfield, West Midlands
Protection Specialist- Join Mortgage Advice Bureau (MAB) Location: Sutton ColdfieldFull-time; Employed OR Self-EmployedBase Salary: Up to £35,000 depending on Experience Uncapped Commission OR self employed package with high OTE Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. Are you passionate about helping people protect what matters most? We're on the lookout for a motivated and customer-focused Protection Specialist to join our growing team. What You'll Be Doing: Provide expert advice on a full range of protection products, including life insurance, critical illness, income protection and family income benefit. Work closely with Mortgage Advisers and clients to understand their needs and recommend tailored protection solutions. Ensure all advice is compliant and in line with MAB's high standards. Build lasting relationships with clients through exceptional service and trust What's in it for you? Access to high-quality, warm leads from an established mortgage client base. Supportive and dynamic working environment with ongoing training and development. Opportunity to work under a nationally recognised brand with a proven track record. Flexible working arrangements (Hybrid) Uncapped earnings potential What We're Looking For: Experience in a protection advisory role (minimum 1 year preferred). Excellent knowledge of protection products and the current market. Strong ethical standards and a genuine desire to do the right thing for clients. Great communication, listening, and relationship-building skills. CeMAP or equivalent protection-related qualifications are a must have! Interested? Let's talk. Apply directly or email us at .uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you. -BN1
Jun 28, 2026
Full time
Protection Specialist- Join Mortgage Advice Bureau (MAB) Location: Sutton ColdfieldFull-time; Employed OR Self-EmployedBase Salary: Up to £35,000 depending on Experience Uncapped Commission OR self employed package with high OTE Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. Are you passionate about helping people protect what matters most? We're on the lookout for a motivated and customer-focused Protection Specialist to join our growing team. What You'll Be Doing: Provide expert advice on a full range of protection products, including life insurance, critical illness, income protection and family income benefit. Work closely with Mortgage Advisers and clients to understand their needs and recommend tailored protection solutions. Ensure all advice is compliant and in line with MAB's high standards. Build lasting relationships with clients through exceptional service and trust What's in it for you? Access to high-quality, warm leads from an established mortgage client base. Supportive and dynamic working environment with ongoing training and development. Opportunity to work under a nationally recognised brand with a proven track record. Flexible working arrangements (Hybrid) Uncapped earnings potential What We're Looking For: Experience in a protection advisory role (minimum 1 year preferred). Excellent knowledge of protection products and the current market. Strong ethical standards and a genuine desire to do the right thing for clients. Great communication, listening, and relationship-building skills. CeMAP or equivalent protection-related qualifications are a must have! Interested? Let's talk. Apply directly or email us at .uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you. -BN1
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
Jun 27, 2026
Full time
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Gemma on or send your CV to
Jun 27, 2026
Full time
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Gemma on or send your CV to
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: London Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Jun 27, 2026
Full time
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: London Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
About the Client: Our client is a leading digital print solution provider in the UK. They offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs. Role Overview: We have a fantastic opportunity for a New Business Telesales Advisor to join one of the fastest growing and dynamic digital print solutions providers in the UK. The successful candidate will be proactive in generating appointments for the existing sales team to sell our products & services to new clients and can build strong relationships to maximise the lifetime value to their customers. Main Duties will include (but not limited to): Prospecting new customers Making out going cold calls Booking appointments Maintaining and developing information on a CRM Working in accordance with departmental targets Promoting sales opportunities using social media Attending trade show events to promote the products Required Skills and Experience Minimum of 1 years proven experience in an out bound telesales environment Experience in dealing with business-to-business clients Personal Attributes: Ability to deliver under pressure and to agreed deadlines Previous sales experience gained in a fast-paced environment Confident and professional phone manner Good written & verbal communication skills A strong and hardworking team player with the gravitas to engage and influence Resilient and self-motivated Computer literate good experience working with the Microsoft Office suite (Word, Excel, PowerPoint) What do we Offer: 25 days holiday Company pension Employee Referral Programme
Jun 27, 2026
Full time
About the Client: Our client is a leading digital print solution provider in the UK. They offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs. Role Overview: We have a fantastic opportunity for a New Business Telesales Advisor to join one of the fastest growing and dynamic digital print solutions providers in the UK. The successful candidate will be proactive in generating appointments for the existing sales team to sell our products & services to new clients and can build strong relationships to maximise the lifetime value to their customers. Main Duties will include (but not limited to): Prospecting new customers Making out going cold calls Booking appointments Maintaining and developing information on a CRM Working in accordance with departmental targets Promoting sales opportunities using social media Attending trade show events to promote the products Required Skills and Experience Minimum of 1 years proven experience in an out bound telesales environment Experience in dealing with business-to-business clients Personal Attributes: Ability to deliver under pressure and to agreed deadlines Previous sales experience gained in a fast-paced environment Confident and professional phone manner Good written & verbal communication skills A strong and hardworking team player with the gravitas to engage and influence Resilient and self-motivated Computer literate good experience working with the Microsoft Office suite (Word, Excel, PowerPoint) What do we Offer: 25 days holiday Company pension Employee Referral Programme
Assistant Team Manager Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Jun 27, 2026
Full time
Assistant Team Manager Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
NMS Recruit are seeking a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jun 27, 2026
Full time
NMS Recruit are seeking a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £28k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £28k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Jun 27, 2026
Full time
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £28k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £28k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. If you don't have previous optical experience, don't worry as we can offer support and full training! As long as you have customer-facing experience and a passion for excellent customer service, we'd love to hear from you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. We'd love for the right candidate to join us and progress into a long term career in optics. Our Store Based in The Avenue shopping centre, Newton Mearns, G77 6AA, around 7 miles from Glasgow, we are close to excellent bus links, as well as nearby parking. We are a busy and vibrant store with an experienced team. We have a friendly and professional team of 20 plus all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £12.91 per hour depending on experience/qualifications plus bonus scheme 40 hours a week, 5 days out of 7 to include weekend working on a rota basis Part-time hours can also be considered Free parking nearby Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Specific progression on to a Dispensing Optician Apprenticeship, if desired, once elgibility criteria are met Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Working for a certified Great Place to Work company Find out more If you're ready and raring to join our team and drive our practice forward, we can't wait to hear from you. You just preferably need to have some previous Optical Experience, but not essential to be considered for this role. We are looking for someone who is passionate about offering great customer service and looking to develop a career within optics, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we're looking for? Head to our website to learn more about the role and apply today.
Jun 27, 2026
Full time
Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. If you don't have previous optical experience, don't worry as we can offer support and full training! As long as you have customer-facing experience and a passion for excellent customer service, we'd love to hear from you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. We'd love for the right candidate to join us and progress into a long term career in optics. Our Store Based in The Avenue shopping centre, Newton Mearns, G77 6AA, around 7 miles from Glasgow, we are close to excellent bus links, as well as nearby parking. We are a busy and vibrant store with an experienced team. We have a friendly and professional team of 20 plus all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £12.91 per hour depending on experience/qualifications plus bonus scheme 40 hours a week, 5 days out of 7 to include weekend working on a rota basis Part-time hours can also be considered Free parking nearby Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Specific progression on to a Dispensing Optician Apprenticeship, if desired, once elgibility criteria are met Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Working for a certified Great Place to Work company Find out more If you're ready and raring to join our team and drive our practice forward, we can't wait to hear from you. You just preferably need to have some previous Optical Experience, but not essential to be considered for this role. We are looking for someone who is passionate about offering great customer service and looking to develop a career within optics, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we're looking for? Head to our website to learn more about the role and apply today.
Credit Controller Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on for a confidential discussion.
Jun 27, 2026
Full time
Credit Controller Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on for a confidential discussion.
BUSINESS DEVELOPMENT MANAGER Location: Hertfordshire AL9 6DE Territory: London Region Company Name: Ambiente Systems Ltd Hours: 07:30am to 4:30pm, Monday to Friday Salary & Commission: Negotiable (depending on experience), with an attractive commission package based on Regional Sales Targets, New Business Sales and GP. Benefits: 25 days holiday plus bank holidays, vehicle allowance and workplace pension. ABOUT AMBIENTE Established in 2006, Ambiente Systems Ltd is a premium and innovative brand specialising in the design and supply of water-based underfloor heating systems in the UK. With offices in London, the North-West, the South-West and Scotland, Ambiente offers nationwide coverage. Ambiente has a reputation for product quality and service agility, driven by its direct relationship with installers. With over 100 years of underfloor heating experience across the team, Ambiente is a market leader with the widest product range in the UK. THE ROLE Working from our Hertfordshire office, this role requires a positive and proactive individual who can work on their own initiative as well as being part of a team. It is a fast-paced environment and requires strong organisational skills to keep up. The successful candidate will need excellent attention to detail and a high standard of customer care. The Business Development Manager will be responsible for developing new business opportunities throughout the London Region and will be expected to travel regularly to customer locations across the area. You will be working with an enthusiastic team who enjoy what they do, working closely with a Regional Key Account Manager and Customer Success team who handle existing business customers and order fulfilment. The first two weeks will involve an intensive training programme and you will be assigned a 'buddy' for general questions. You will get to meet everyone in the business, and we aim to provide a complete understanding of the company before you begin your role. RESPONSIBILITIES Achieve activity and new business growth sales targets Create a right-sized pipeline of new business opportunities Successfully onboard new business customers Proactively focus on achieving face-to-face appointments Work with the Regional Key Account Manager to maximise new business customer spend within the region Manage a prospecting activity plan to generate new business Create and utilise value propositions by persona Use upselling and cross-selling techniques Manage the complete sales process from lead generation to order handover for new business customers Become an expert in the company's product portfolio and act as a trusted advisor Analyse and self-evaluate sales performance and metrics Remain committed to personal development Provide excellent customer service Act as a brand ambassador PREFERRED SKILLS Knowledge of, or experience within, the construction industry Ability to read and understand architect drawings and specifications Competent with ERP and CRM systems ROLE REQUIREMENTS 2+ years' experience in a similar role Proven track record of success in a business development role DIY or practical skills to help understand the customer base Lead generation and prospecting experience Good knowledge of Microsoft Office (Word, Excel and Outlook) Strong written and verbal communication skills Good numerical skills and commercial awareness Strong organisational and time management skills Personable, presentable and articulate Positive, proactive and punctual Accurate, with excellent attention to detail Strong interpersonal and team-working skills Full UK Driving Licence TARGETS & KPIs London Regional Sales Orders New Business Sales Orders Sales Order GP Face-to-Face Appointments Pipeline Size and Growth Customers Onboarded HOLIDAYS & BENEFITS 25 days holiday plus bank holidays Workplace pension Laptop Smartphone
Jun 27, 2026
Full time
BUSINESS DEVELOPMENT MANAGER Location: Hertfordshire AL9 6DE Territory: London Region Company Name: Ambiente Systems Ltd Hours: 07:30am to 4:30pm, Monday to Friday Salary & Commission: Negotiable (depending on experience), with an attractive commission package based on Regional Sales Targets, New Business Sales and GP. Benefits: 25 days holiday plus bank holidays, vehicle allowance and workplace pension. ABOUT AMBIENTE Established in 2006, Ambiente Systems Ltd is a premium and innovative brand specialising in the design and supply of water-based underfloor heating systems in the UK. With offices in London, the North-West, the South-West and Scotland, Ambiente offers nationwide coverage. Ambiente has a reputation for product quality and service agility, driven by its direct relationship with installers. With over 100 years of underfloor heating experience across the team, Ambiente is a market leader with the widest product range in the UK. THE ROLE Working from our Hertfordshire office, this role requires a positive and proactive individual who can work on their own initiative as well as being part of a team. It is a fast-paced environment and requires strong organisational skills to keep up. The successful candidate will need excellent attention to detail and a high standard of customer care. The Business Development Manager will be responsible for developing new business opportunities throughout the London Region and will be expected to travel regularly to customer locations across the area. You will be working with an enthusiastic team who enjoy what they do, working closely with a Regional Key Account Manager and Customer Success team who handle existing business customers and order fulfilment. The first two weeks will involve an intensive training programme and you will be assigned a 'buddy' for general questions. You will get to meet everyone in the business, and we aim to provide a complete understanding of the company before you begin your role. RESPONSIBILITIES Achieve activity and new business growth sales targets Create a right-sized pipeline of new business opportunities Successfully onboard new business customers Proactively focus on achieving face-to-face appointments Work with the Regional Key Account Manager to maximise new business customer spend within the region Manage a prospecting activity plan to generate new business Create and utilise value propositions by persona Use upselling and cross-selling techniques Manage the complete sales process from lead generation to order handover for new business customers Become an expert in the company's product portfolio and act as a trusted advisor Analyse and self-evaluate sales performance and metrics Remain committed to personal development Provide excellent customer service Act as a brand ambassador PREFERRED SKILLS Knowledge of, or experience within, the construction industry Ability to read and understand architect drawings and specifications Competent with ERP and CRM systems ROLE REQUIREMENTS 2+ years' experience in a similar role Proven track record of success in a business development role DIY or practical skills to help understand the customer base Lead generation and prospecting experience Good knowledge of Microsoft Office (Word, Excel and Outlook) Strong written and verbal communication skills Good numerical skills and commercial awareness Strong organisational and time management skills Personable, presentable and articulate Positive, proactive and punctual Accurate, with excellent attention to detail Strong interpersonal and team-working skills Full UK Driving Licence TARGETS & KPIs London Regional Sales Orders New Business Sales Orders Sales Order GP Face-to-Face Appointments Pipeline Size and Growth Customers Onboarded HOLIDAYS & BENEFITS 25 days holiday plus bank holidays Workplace pension Laptop Smartphone
JOB DESCRIPTION The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. Essential criteria A full UK driving licence and access to your own vehicle. Demonstrates a sensitive and supportive approach to vulnerable people. Ability to work successfully with a diverse range of customers and partner agencies. Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible. Good communication skills, including interpersonal, written and computer literacy. If you re interested in joining us and would like to apply for this role, please review the role profile to view the key responsibilities and to ensure you meet the essential criteria. Interviews will take place in person at our Oldham office during the week commencing 6th July. Please note: This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Jun 27, 2026
Full time
JOB DESCRIPTION The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. Essential criteria A full UK driving licence and access to your own vehicle. Demonstrates a sensitive and supportive approach to vulnerable people. Ability to work successfully with a diverse range of customers and partner agencies. Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible. Good communication skills, including interpersonal, written and computer literacy. If you re interested in joining us and would like to apply for this role, please review the role profile to view the key responsibilities and to ensure you meet the essential criteria. Interviews will take place in person at our Oldham office during the week commencing 6th July. Please note: This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jun 27, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Contact Centre Advisor Croydon office location with Hybrid working £28,675 per annum plus Civil Service Pension Permanent, Full-Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We're looking for a Contact Centre Advisor to join our award-winning contact centre team. This is a great opportunity to build a career with us, supporting members when they need clear, helpful and reassuring guidance. Our contact centre is central to the work of the PPF. As the first point of contact for many of our members, you'll play an important role in providing an excellent service and helping people understand their pension arrangements. Every call is different, and you'll support members with a range of queries, some of which may come at confusing, difficult or challenging times. This isn't a scripted role. You'll need to listen carefully, show empathy and explain sometimes complex information in a clear, calm and professional way. You'll be confident speaking to people over the phone and able to adapt your communication style to suit different situations. From day one, you'll receive full training on the PPF's pension schemes and the systems you'll use in the role. Once you're established in the contact centre, you'll also have opportunities to develop your career in different directions. Previous colleagues have moved into areas such as pensions administration, training and quality assurance, customer resolutions and fraud investigation. Unlike many contact or call centres, we operate Monday to Friday only. We currently work across two shift patterns: 08:45 to 16:45 and 09:30 to 17:30. Once you're competent in the role, you'll also be able to work in a hybrid way, combining time at home with time in our Croydon office. This helps support a positive work-life balance. To apply, you'll need recent contact centre experience, or customer service experience that has been mainly delivered by telephone. You'll also need GCSE Maths and English, or equivalent, at Grade 4/C or above. Experience in financial services would be beneficial, but it isn't essential. We'll consider full-time applications as well as applicants looking for part-time hours across five days per week. We may also consider a job share arrangement. Sound like you? Apply now. In return for your skills, experience and commitment we'll give you a challenging role within a business where you'll get the support you need to develop your career. We'll also give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. No agencies please Role closes: Wednesday 8th July
Jun 27, 2026
Full time
Contact Centre Advisor Croydon office location with Hybrid working £28,675 per annum plus Civil Service Pension Permanent, Full-Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We're looking for a Contact Centre Advisor to join our award-winning contact centre team. This is a great opportunity to build a career with us, supporting members when they need clear, helpful and reassuring guidance. Our contact centre is central to the work of the PPF. As the first point of contact for many of our members, you'll play an important role in providing an excellent service and helping people understand their pension arrangements. Every call is different, and you'll support members with a range of queries, some of which may come at confusing, difficult or challenging times. This isn't a scripted role. You'll need to listen carefully, show empathy and explain sometimes complex information in a clear, calm and professional way. You'll be confident speaking to people over the phone and able to adapt your communication style to suit different situations. From day one, you'll receive full training on the PPF's pension schemes and the systems you'll use in the role. Once you're established in the contact centre, you'll also have opportunities to develop your career in different directions. Previous colleagues have moved into areas such as pensions administration, training and quality assurance, customer resolutions and fraud investigation. Unlike many contact or call centres, we operate Monday to Friday only. We currently work across two shift patterns: 08:45 to 16:45 and 09:30 to 17:30. Once you're competent in the role, you'll also be able to work in a hybrid way, combining time at home with time in our Croydon office. This helps support a positive work-life balance. To apply, you'll need recent contact centre experience, or customer service experience that has been mainly delivered by telephone. You'll also need GCSE Maths and English, or equivalent, at Grade 4/C or above. Experience in financial services would be beneficial, but it isn't essential. We'll consider full-time applications as well as applicants looking for part-time hours across five days per week. We may also consider a job share arrangement. Sound like you? Apply now. In return for your skills, experience and commitment we'll give you a challenging role within a business where you'll get the support you need to develop your career. We'll also give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. No agencies please Role closes: Wednesday 8th July
Sales Advisor Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) 30 hours per week Thursday to Sunday. If you re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK s leading fitness equipment specialist. At Fitness Superstore, we don t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you ll enjoy a strong package from day one: Uncapped discretionary bonus scheme Pension scheme 30-hour contract 21 days paid holiday (pro-rata for part-time) Personal use of in-store equipment after hours Generous staff discount (after probation) Full product training and induction Free on-site parking A supportive, friendly team environment What You ll Be Doing You ll be the face of our Manchester store, delivering an exceptional experience for every customer: Providing an outstanding in-store experience Selling premium fitness equipment in person, over the phone, and via Live Chat Understanding customer needs and recommending the right products Demonstrating equipment and explaining product features and apps Working closely with customer service and operations to ensure smooth solutions Bringing fresh ideas and creative thinking to the team Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We re Looking For You ll succeed in this role if you bring: A confident, proactive approach to a fast-paced environment At least 12 months of sales experience Strong upselling and cross-selling skills Motivation to hit targets and earn monthly bonuses A natural ability to connect with people and deliver great service Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we re the UK s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We re rated Excellent on Trustpilot, because we hire excellent people. If you re energetic, sales-driven, and passionate about fitness, we d love to hear from you.
Jun 27, 2026
Full time
Sales Advisor Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) 30 hours per week Thursday to Sunday. If you re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK s leading fitness equipment specialist. At Fitness Superstore, we don t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you ll enjoy a strong package from day one: Uncapped discretionary bonus scheme Pension scheme 30-hour contract 21 days paid holiday (pro-rata for part-time) Personal use of in-store equipment after hours Generous staff discount (after probation) Full product training and induction Free on-site parking A supportive, friendly team environment What You ll Be Doing You ll be the face of our Manchester store, delivering an exceptional experience for every customer: Providing an outstanding in-store experience Selling premium fitness equipment in person, over the phone, and via Live Chat Understanding customer needs and recommending the right products Demonstrating equipment and explaining product features and apps Working closely with customer service and operations to ensure smooth solutions Bringing fresh ideas and creative thinking to the team Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We re Looking For You ll succeed in this role if you bring: A confident, proactive approach to a fast-paced environment At least 12 months of sales experience Strong upselling and cross-selling skills Motivation to hit targets and earn monthly bonuses A natural ability to connect with people and deliver great service Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we re the UK s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We re rated Excellent on Trustpilot, because we hire excellent people. If you re energetic, sales-driven, and passionate about fitness, we d love to hear from you.
Mortgage Processor Are you detail-oriented, highly organised, and passionate about helping customers secure their dream home? We're looking for a Mortgage Processor to join our dynamic team! About the Role As a Mortgage Processor , you will be responsible for managing mortgage applications from submission to completion, ensuring all documentation is accurate and compliant. You'll work closely with mortgage advisors, lenders, and clients to facilitate a smooth and efficient process. Key Responsibilities: Review and verify mortgage applications, ensuring all required documents are received and complete Liaise with lenders, solicitors, and underwriters to progress applications efficiently Conduct credit checks and assess financial documents, ensuring compliance with regulations Provide regular updates to clients and advisors, ensuring a seamless customer experience Maintain accurate records and ensure compliance with company policies and industry standards What We're Looking For: Experience in mortgage processing, underwriting, or a similar financial services role Strong attention to detail and excellent organizational skills Ability to work efficiently in a fast-paced environment Knowledge of mortgage regulations and lending criteria Excellent communication and customer service skills What We Offer: Competitive salary with performance-based incentives Career growth opportunities in a supportive team environment Comprehensive training and ongoing development If you're ready to take the next step in your mortgage career, apply today!
Jun 27, 2026
Full time
Mortgage Processor Are you detail-oriented, highly organised, and passionate about helping customers secure their dream home? We're looking for a Mortgage Processor to join our dynamic team! About the Role As a Mortgage Processor , you will be responsible for managing mortgage applications from submission to completion, ensuring all documentation is accurate and compliant. You'll work closely with mortgage advisors, lenders, and clients to facilitate a smooth and efficient process. Key Responsibilities: Review and verify mortgage applications, ensuring all required documents are received and complete Liaise with lenders, solicitors, and underwriters to progress applications efficiently Conduct credit checks and assess financial documents, ensuring compliance with regulations Provide regular updates to clients and advisors, ensuring a seamless customer experience Maintain accurate records and ensure compliance with company policies and industry standards What We're Looking For: Experience in mortgage processing, underwriting, or a similar financial services role Strong attention to detail and excellent organizational skills Ability to work efficiently in a fast-paced environment Knowledge of mortgage regulations and lending criteria Excellent communication and customer service skills What We Offer: Competitive salary with performance-based incentives Career growth opportunities in a supportive team environment Comprehensive training and ongoing development If you're ready to take the next step in your mortgage career, apply today!
