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Job Description Job Title Technical Architect Directorate / Department Digital Services / Technology Reports To Enterprise Architecture Lead Role Purpose The Technical Architect is responsible for defining, designing, and governing the technical architecture for new solutions and enhancements within a Microsoft Power Platform ecosystem. This role involves interpreting complex business and technical requirements and translating them into clear, scalable, and robust architectural designs aligned with organisational standards. The Technical Architect will ensure that all solutions meet both business objectives and technical governance requirements. Working collaboratively across Digital Services, the role engages with stakeholders at all levels as well as external implementation partners to ensure the successful delivery of integrated and sustainable technology solutions. Key Responsibilities Analyse business and technical requirements, aligning them with the organisation's enterprise architecture to define appropriate solution approaches Design end-to-end solution architectures, breaking down complex initiatives into structured, deliverable components Produce high-quality architectural artefacts, including diagrams, technical documentation, and design specifications Assess and clearly communicate technical risks, constraints, and trade-offs to stakeholders Develop functional designs and prototype-level representations using appropriate modelling tools and techniques Ensure technical delivery aligns with agreed architectural standards and designs, escalating issues where necessary Troubleshoot and resolve architectural and integration issues across build, test, and live environments Collaborate with external vendors and delivery partners to ensure compliance with architectural principles and standards Person Specification Behaviours 1. Collaboration (Lead Behaviour) Communicates clearly, adapting messaging to suit different audiences Presents ideas and technical concepts in a structured and persuasive way Builds trust through open, honest, and consistent communication Works effectively across teams, influencing stakeholders at all levels 2. Decision Making Uses structured analysis and evidence to inform decisions Balances competing priorities such as cost, risk, urgency, and impact Engages stakeholders appropriately to support decision-making Applies proportionate and pragmatic risk management approaches 3. Delivery Focus Takes ownership of delivering high-quality outcomes Plans and executes work in a structured, methodical manner Ensures delivery aligns with organisational goals and priorities Maintains focus and follows through on commitments Technical Skills Degree (or equivalent experience) in IT, Computer Science, or a related discipline Strong understanding of Microsoft technologies, particularly Power Platform and Dynamics 365, and their integration with enterprise systems Knowledge of integration patterns across legacy and modern architectures Familiarity with technologies such as C#, JavaScript, SQL, and enterprise platforms (e.g. SAP, Oracle) Experience designing and troubleshooting complex, distributed systems Ability to communicate complex technical concepts to non-technical audiences Experience Significant experience (typically 5+ years) in a Technical Architect or similar role Proven track record of translating business requirements into effective technical and solution architectures Experience across key architecture domains, including integration, security, and transitional architecture Hands-on involvement in solution design, governance, and implementation oversight General Responsibilities Comply with all health and safety requirements Adhere to organisational policies, including equality, diversity, and inclusion Maintain confidentiality and ensure compliance with data protection regulations Follow information security and acceptable use policies Apply risk management principles in day-to-day activities Demonstrate organisational values and behaviours in all work Remain flexible and adaptable to support additional duties as required

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insight Journeys) and customers aligned to our Latimer development business. If you have hands-on technical work experience within a previous or current role working with Dynamics 365 and Power Platform, then this could be the opportunity you've been waiting for! We're looking for technically strong candidates with an ability to operate confidently within technical discussions and represent the customer/business alongside other Dynamics 365 technical specialists. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged, and resolved quickly, keeping the customers informed of progress and ensure systems are kept up to date in line with supplier releases. You'll engage with customers regularly and publicise new features introduced in each release and ensure change is managed safely by following our change & release process. Your experience in supporting and implementing Microsoft Dynamics 365 Sales & Marketing solutions and ability to understand business problems and translate them into an appropriate technical solutions is vital as you'll help design and implement new solutions. Guided by the solution architects, you'll be responsible for taking the lead in planning, developing, and supporting our Dynamics Sales and Marketing technical solutions, prioritising quality and resilience. Demonstrating Dynamics experience with writing Plugins, Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines and customizing Dataverse, we'll look to you to support the Functional Consultants, sharing knowledge and advising on best practice. You'll also develop, extend, implement, document and support the Clarion Dynamics Sales and Marketing systems and associated services, and create technical design documents and knowledge base articles. If you hold a Microsoft Power Platform Developer Associate Certification, or have equivalent experience, and are looking for your next career move, then this could be it. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 28th June 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from their base location office, or a main office, once per month. Occasional travel may be required. Candidates invited to interview will be required to deliver a presentation and respond to technical questions. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insight Journeys) and customers aligned to our Latimer development business. If you have hands-on technical work experience within a previous or current role working with Dynamics 365 and Power Platform, then this could be the opportunity you've been waiting for! We're looking for technically strong candidates with an ability to operate confidently within technical discussions and represent the customer/business alongside other Dynamics 365 technical specialists. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged, and resolved quickly, keeping the customers informed of progress and ensure systems are kept up to date in line with supplier releases. You'll engage with customers regularly and publicise new features introduced in each release and ensure change is managed safely by following our change & release process. Your experience in supporting and implementing Microsoft Dynamics 365 Sales & Marketing solutions and ability to understand business problems and translate them into an appropriate technical solutions is vital as you'll help design and implement new solutions. Guided by the solution architects, you'll be responsible for taking the lead in planning, developing, and supporting our Dynamics Sales and Marketing technical solutions, prioritising quality and resilience. Demonstrating Dynamics experience with writing Plugins, Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines and customizing Dataverse, we'll look to you to support the Functional Consultants, sharing knowledge and advising on best practice. You'll also develop, extend, implement, document and support the Clarion Dynamics Sales and Marketing systems and associated services, and create technical design documents and knowledge base articles. If you hold a Microsoft Power Platform Developer Associate Certification, or have equivalent experience, and are looking for your next career move, then this could be it. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 28th June 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from their base location office, or a main office, once per month. Occasional travel may be required. Candidates invited to interview will be required to deliver a presentation and respond to technical questions. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insight Journeys) and customers aligned to our Latimer development business. If you have hands-on technical work experience within a previous or current role working with Dynamics 365 and Power Platform, then this could be the opportunity you've been waiting for! We're looking for technically strong candidates with an ability to operate confidently within technical discussions and represent the customer/business alongside other Dynamics 365 technical specialists. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged, and resolved quickly, keeping the customers informed of progress and ensure systems are kept up to date in line with supplier releases. You'll engage with customers regularly and publicise new features introduced in each release and ensure change is managed safely by following our change & release process. Your experience in supporting and implementing Microsoft Dynamics 365 Sales & Marketing solutions and ability to understand business problems and translate them into an appropriate technical solutions is vital as you'll help design and implement new solutions. Guided by the solution architects, you'll be responsible for taking the lead in planning, developing, and supporting our Dynamics Sales and Marketing technical solutions, prioritising quality and resilience. Demonstrating Dynamics experience with writing Plugins, Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines and customizing Dataverse, we'll look to you to support the Functional Consultants, sharing knowledge and advising on best practice. You'll also develop, extend, implement, document and support the Clarion Dynamics Sales and Marketing systems and associated services, and create technical design documents and knowledge base articles. If you hold a Microsoft Power Platform Developer Associate Certification, or have equivalent experience, and are looking for your next career move, then this could be it. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 28th June 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from their base location office, or a main office, once per month. Occasional travel may be required. Candidates invited to interview will be required to deliver a presentation and respond to technical questions. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Prestigious opportunity for a Systems Developer with strong Dynamics 365 & Power Platform expertise to join our IT team and help deliver innovative, business critical solutions. This role combines core software engineering with specialist D365 development, giving you the opportunity to shape systems that support both ongoing services and major transformation programmes.As a Systems Developer, you'll design, develop, and enhance IT systems that support business operations and change initiatives. You'll collaborate with analysts, architects, and stakeholders to deliver scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business requirements and deliver technical designs, development, testing, and deployment Build and configure solutions across Dynamics 365 CE and Model-Driven Apps Develop custom components including: Plugins (C#), workflows, and integrations JavaScript client-side customisations Power Automate flows and automation solutions Configure Dataverse, including tables, forms, views, dashboards, and security Manage environments and deployments using Azure DevOps / CI-CD pipelines Collaborate with architects and delivery teams to ensure aligned, scalable solutions Perform code reviews, testing, and quality assurance across development activity Support live systems, troubleshooting issues and ensuring service stability If you possess a combination of the following skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile / DevOps delivery approaches Ability to analyse requirements and deliver high quality technical solutions In return, you will be rewarded with ongoing career development and training in addition to a flexible hybrid working environment and enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Lead Dynamics Developer Glasgow, Scotland, United Kingdom About the Company Looking for a role where you can get hands-on, solve real problems, and make a tangible impact on a critical CRM platform? We're hiring a Senior Dynamics 365 Developer to take ownership of a mature, integration-heavy environment-enhancing performance, improving reliability, and driving real business value through smart engineering. About the Role Delivering hands-on development across Dynamics 365 & Dataverse (plugins, APIs, customisations, Power Platform). Responsibilities Owning end-to-end data flows - from upstream ingestion through to downstream reporting and APIs Supporting and improving complex integrations across Azure services and enterprise platforms Troubleshooting production issues, data challenges, and integration failures Driving continuous improvement, reducing technical debt, and strengthening platform resilience Collaborating with product, data, integration and business teams to deliver high-quality solutions Qualifications Strong experience with Dynamics 365 CE / CRM and Dataverse development Solid coding background in C#/.NET, JavaScript/TypeScript, and API development Proven ability to work in integration-heavy environments (Azure Functions, Logic Apps, Service Bus, APIs) Deep understanding of data flows, validation, mapping, and reconciliation Experience supporting live, business-critical systems (not just greenfield builds) A pragmatic, hands-on mindset with a focus on delivery and quality Required Skills Work on a strategically important CRM platform with real scale and complexity Tackle meaningful data and integration challenges Join a team focused on practical delivery, not just theory or architecture Make a direct impact on business-critical processes and systems Preferred Skills If you're the kind of developer who enjoys getting into the detail, fixing what matters, and making systems work better every day-this one's for you. Pay range and compensation package Not specified in the job description. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Solution Architect - Microsoft Dynamics 365 CE CRM Transformation Milton Keynes/London - Hybrid Permanent If you have spent years architecting Dynamics 365 CE solutions for other people's roadmaps, this is the role where you own one. A well-established professional body organisation with a significant London presence is looking for a Solution Architect to lead the consolidation of two Dynamics CE instances and shape a multi-year CRM roadmap. There is real complexity here: an over-customised estate, an active NAV to Business Central migration running in parallel, and a technology leadership team that wants an architect who can drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising a heavily customised estate that has evolved beyond its original CRM purpose. Architect integration with external platforms using API-first, well-governed data contracts across a complex multi-system environment. Provide architectural assurance across the full Dynamics CE lifecycle: security models, RBAC, GDPR alignment, non-functional requirements, and deployment standards. Work closely with product owners, BAs, developers, and third-party delivery partners to translate business requirements into scalable, maintainable solutions. Contribute to the evaluation of the broader Dynamics roadmap, including Finance and Operations and Field Services modules. Evolve the organisation's Dynamics architecture practice through design patterns, reusable components, and quality gates embedded into CI/CD pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps, Power Automate, and Dataverse. Proven experience designing API-led integrations using Azure services including Logic Apps, Service Bus, and Dataverse APIs. Familiarity with Dynamics ALM practices, solution layering, environment strategy, and CI/CD for Dynamics solutions. Experience delivering in agile, multi-stakeholder environments with third-party delivery partners in scope. Advantageous: Background in membership bodies, professional services, or regulated environments. Exposure to Dynamics F&O or Business Central alongside CE. Experience governing or rationalising an over-customised Dynamics estate. What's On Offer Competitive salary commensurate with experience Milton Meynes office A long-term, high-impact brief: estate consolidation, BC migration in parallel, and full roadmap input. Not a business-as-usual architecture role. A stable, well-funded organisation with genuine investment in modern technology: Azure, Power Platform, Dataverse, and CI/CD all in active use. How to Apply Apply with your CV or reach out directly for a confidential conversation before committing. We're happy to talk through the detail before you decide whether to put your name forward.

Lead Developer CRM & Power Platform Salary: £57,528 - £64,750 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 28/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. Main duties of the job This is a senior hands-on leadership role, requiring deep specialist expertise, strong technical decision-making, and the ability to guide teams in delivering secure, high-quality solutions. You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements. What you will do/bring to the role Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Eg Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant Desirable Copilot Studio certification Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied-upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.

Solution Architect - Microsoft Dynamics 365 CE CRM Transformation Milton Keynes - Hybrid Permanent If you have spent years architecting Dynamics 365 CE solutions for other people's roadmaps, this is the role where you own one. A well-established professional body organisation with a significant London presence is looking for a Solution Architect to lead the consolidation of two Dynamics CE instances and shape a multi-year CRM roadmap. There is real complexity here: an over-customised estate, an active NAV to Business Central migration running in parallel, and a technology leadership team that wants an architect who can drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising a heavily customised estate that has evolved beyond its original CRM purpose. Architect integration with external platforms using API-first, well-governed data contracts across a complex multi-system environment. Provide architectural assurance across the full Dynamics CE lifecycle: security models, RBAC, GDPR alignment, non-functional requirements, and deployment standards. Work closely with product owners, BAs, developers, and third-party delivery partners to translate business requirements into scalable, maintainable solutions. Contribute to the evaluation of the broader Dynamics roadmap, including Finance and Operations and Field Services modules. Evolve the organisation's Dynamics architecture practice through design patterns, reusable components, and quality gates embedded into CI/CD pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps, Power Automate, and Dataverse. Proven experience designing API-led integrations using Azure services including Logic Apps, Service Bus, and Dataverse APIs. Familiarity with Dynamics ALM practices, solution layering, environment strategy, and CI/CD for Dynamics solutions. Experience delivering in agile, multi-stakeholder environments with third-party delivery partners in scope. Advantageous: Background in membership bodies, professional services, or regulated environments. Exposure to Dynamics F&O or Business Central alongside CE. Experience governing or rationalising an over-customised Dynamics estate. What's On Offer Competitive salary commensurate with experience Milton Meynes office A long-term, high-impact brief: estate consolidation, BC migration in parallel, and full roadmap input. Not a business-as-usual architecture role. A stable, well-funded organisation with genuine investment in modern technology: Azure, Power Platform, Dataverse, and CI/CD all in active use. How to Apply Apply with your CV or reach out directly for a confidential conversation before committing. We're happy to talk through the detail before you decide whether to put your name forward.

Senior Dynamics 365 CE and Power Platform Developer - Glasgow - Hybrid working 60,000 - 75,000 + Benefits We are working with a large food production company who are looking to bring in an experienced technical specialist to lead hands-on development across Dynamics 365 (model-driven and customer engagement apps), Power Apps (canvas and model-driven) and Power Automate cloud flows. This is a high-impact role with genuine architectural ownership across a strategically important platform. We are seeking a Senior Microsoft Dynamics Developer with proven architectural capability to lead the design, delivery and assurance of complex Dynamics 365 and Power Platform solutions. This is a senior, hands-on role that combines deep technical development with solution architecture: you will shape best-practice patterns, scope and validate solution designs, oversee a multi-disciplinary delivery team and act as the technical authority across an estate with multiple integrations into Azure services and third-party systems. You will work closely with product owners, enterprise architects, integration engineers and business stakeholders to ensure that solutions are scalable, maintainable, secure and aligned to the long-term technology roadmap. The successful candidate will balance pragmatic delivery with architectural rigour, maintaining a high-quality code base while providing surety and oversight across concurrent workstreams. Key Responsibilities Architecture & Design Design end-to-end solutions across Dynamics 365, Power Apps, Power Automate and Dataverse, ensuring alignment with enterprise architecture standards. Scope, estimate and validate solution designs, challenging requirements where appropriate and recommending the right balance between configuration, low-code and pro-code approaches. Define and enforce best-practice patterns for solution structure, ALM, environment strategy, security models and data architecture within Dataverse. Produce and maintain architecture artefacts including high-level designs, integration diagrams, data models and decision records. Development & Delivery Lead hands-on development across Dynamics 365 (model-driven and customer engagement apps), Power Apps (canvas and model-driven) and Power Automate cloud flows. Build and extend solutions using plugins, custom connectors, PCF controls, JavaScript/TypeScript, C#/.NET and the Dataverse Web API. Oversee high-quality delivery by setting coding standards, reviewing pull requests and ensuring test coverage, performance and security non-functional requirements are met. Maintain and curate a healthy, well-documented code base, actively reducing technical debt and refactoring legacy components where needed. Integration & Azure Design and implement integrations between Dynamics, Dataverse and a wide range of internal and external systems using Azure services such as Azure Functions, Logic Apps, API Management, Service Bus and Event Grid. Ensure integration patterns are resilient, observable and secure, applying appropriate authentication, throttling, retry and error-handling strategies. Work with platform and DevOps teams to embed CI/CD pipelines (Azure DevOps or GitHub Actions) for solution deployment, automated testing and environment promotion. Oversight & Assurance Provide architectural oversight and technical surety across concurrent projects, acting as the senior point of escalation for design and delivery decisions. Mentor and coach developers and junior architects, raising the technical bar across the team. Engage with vendors, partners and third-party suppliers to assure the quality of externally delivered work. Contribute to the technology roadmap, identifying opportunities to modernise, consolidate or retire components of the estate. Essential Experience Significant hands-on experience as a Dynamics 365 developer, with demonstrable progression into a senior or architect-level role. Deep expertise across the Power Platform: Power Apps (canvas and model-driven), Power Automate and the Dataverse platform, including security roles, business rules, business process flows and the Dataverse data model. Strong development skills in C#/.NET, JavaScript/TypeScript, plugins, custom workflow activities and the Dataverse Web API and SDK. Proven experience designing and delivering integrations using Azure services (Functions, Logic Apps, API Management, Service Bus, Key Vault, Application Insights). Solid understanding of ALM for Power Platform, including solution layering, managed vs unmanaged solutions, Power Platform Build Tools and pipeline-based deployment. Experience operating in complex environments with multiple integrations, regulatory or compliance constraints, and concurrent delivery streams. Demonstrable architectural capability: producing HLDs/LLDs, leading design authority discussions and validating solutions against best-practice patterns. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences. Desirable Relevant Microsoft certifications such as PL-600 (Solution Architect), PL-400 (Developer), MB-500 or AZ-305. Experience with Power Pages, Copilot Studio and AI Builder. Familiarity with Azure Synapse, Microsoft Fabric or Dataverse-to-data-lake patterns for analytics and reporting. Exposure to Agile/Scrum delivery and scaled frameworks such as SAFe. Benefits: 4 x Death in service cover Single Healthcare cover Pension salary Exchange scheme Paid holidays This role requires you to be based in the office in Glasgow 4 days per week so you must be within commutable distance or be open to relocating. There is no sponsorship offered for this role so you must have a valid right to work in the UK. We are interviewing currently so apply now for immediate consideration for the Senior D365 and Power Platform Developer position or contact Stuart Barnes at ITSS Recruitment for further information.

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. Hours of work: 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Prestigious opportunity for a Systems Developer with strong Dynamics 365 & Power Platform expertise to join our IT team and help deliver innovative, business critical solutions. This role combines core software engineering with specialist D365 development, giving you the opportunity to shape systems that support both ongoing services and major transformation programmes.As a Systems Developer, you'll design, develop, and enhance IT systems that support business operations and change initiatives. You'll collaborate with analysts, architects, and stakeholders to deliver scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business requirements and deliver technical designs, development, testing, and deployment Build and configure solutions across Dynamics 365 CE and Model-Driven Apps Develop custom components including: Plugins (C#), workflows, and integrations JavaScript client-side customisations Power Automate flows and automation solutions Configure Dataverse, including tables, forms, views, dashboards, and security Manage environments and deployments using Azure DevOps / CI-CD pipelines Collaborate with architects and delivery teams to ensure aligned, scalable solutions Perform code reviews, testing, and quality assurance across development activity Support live systems, troubleshooting issues and ensuring service stability If you possess a combination of the following skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile / DevOps delivery approaches Ability to analyse requirements and deliver high quality technical solutions In return, you will be rewarded with ongoing career development and training in addition to a flexible hybrid working environment and enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Lead Dynamics Developer Glasgow, Scotland, United Kingdom About the Company Looking for a role where you can get hands-on, solve real problems, and make a tangible impact on a critical CRM platform? We're hiring a Senior Dynamics 365 Developer to take ownership of a mature, integration-heavy environment-enhancing performance, improving reliability, and driving real business value through smart engineering. About the Role Delivering hands-on development across Dynamics 365 & Dataverse (plugins, APIs, customisations, Power Platform). Responsibilities Owning end-to-end data flows - from upstream ingestion through to downstream reporting and APIs Supporting and improving complex integrations across Azure services and enterprise platforms Troubleshooting production issues, data challenges, and integration failures Driving continuous improvement, reducing technical debt, and strengthening platform resilience Collaborating with product, data, integration and business teams to deliver high-quality solutions Qualifications Strong experience with Dynamics 365 CE / CRM and Dataverse development Solid coding background in C#/.NET, JavaScript/TypeScript, and API development Proven ability to work in integration-heavy environments (Azure Functions, Logic Apps, Service Bus, APIs) Deep understanding of data flows, validation, mapping, and reconciliation Experience supporting live, business-critical systems (not just greenfield builds) A pragmatic, hands-on mindset with a focus on delivery and quality Required Skills Work on a strategically important CRM platform with real scale and complexity Tackle meaningful data and integration challenges Join a team focused on practical delivery, not just theory or architecture Make a direct impact on business-critical processes and systems Preferred Skills If you're the kind of developer who enjoys getting into the detail, fixing what matters, and making systems work better every day-this one's for you. Pay range and compensation package Not specified in the job description. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

I'm working with a key public sector organisation who are looking for a Senior Power Platform Specialist to join their team and help rebuild their entire CRM system on Microsoft Power Platform moving away from Dynamics. You'll work across the full SDLC from gathering requirements through to design, build, testing and support. It's a hands on role , but you'll also have the chance to mentor colleagues and help shape technical standards . The role: As part of this role, you will take ownership of Power Platform solution design and delivery, building and supporting enterprise level applications using Power Apps , Power Automate , Power Pages , and Power Virtual Agents . You will configure and deploy Dataverse and Dynamics 365 solutions, while working closely with architects, stakeholders, and delivery teams to ensure secure and scalable outcomes . A key part of the role will be driving ALM best practices, implementing CI CD pipelines, and embedding DevOps processes. While the focus will be on low code , you will occasionally use custom code in JavaScript or C# where required. Looking ahead, there is also potential to mentor or manage a small team as the function grows. What you'll bring: Strong experience designing and building enterprise solutions on the Power Platform Hands on with Dataverse, Dynamics 365, ALM and Azure DevOps Experience coding in JavaScript or C# Comfortable communicating with stakeholders and influencing technical direction Exposure to Power Apps Test Studio or other testing solutions Microsoft certifications are a desirable but not essential What's in it for you? Salary (Happy to discuss over a call) 43 days annual leave + option to buy 4 extra weeks Final salary pension scheme! Hybrid working with just a few days per month onsite in Glasgow Big opportunity to influence technical direction Scope in 12 months to take on people management responsibility of 4 developers This is a great opportunity to join this organisation at a time of digital transformation and get hands on involvement from the get go. If this sounds like an opportunity that could be a good fit for you (or someone you know), apply below or contact Matthew MacAlpine at Cathcart Technology .

Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £55,000-£65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development life cycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Azure Cloud Infrastructure Engineer (D365 & CCaaS) Location: Luton, UK (Hybrid - 2-3 days per week onsite) Day Rate: £425 (Inside IR35) Contract Duration: 6 months Start Date: Immediate Overview An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme. Key Responsibilities . Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms. . Support the mobilisation of the project in collaboration with core teams and third-party suppliers. . Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components. . Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution. . Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy. . Engineer compute and network resources for the platform. . Support integration across development, testing and production environments. . Set up DevOps pipelines with platform teams, using existing templates and best practices. . Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS. . Contribute to the design and integration of observability tooling into central dashboards and monitoring systems. Skills, Knowledge & Experience . Strong experience with Microsoft Azure PaaS solutions. . Expertise in CCaaS and MS Dynamics 365. . Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design. . Experience integrating Azure and AWS tenants. . Demonstrated leadership skills on previous engagements. . (Desirable) Knowledge of architecture and technologies in the aviation domain. Person Specification . Excellent communication skills, both written and verbal. . Strong analytical and problem-solving ability. . Able to work under limited supervision and take responsibility quickly. . Broad technical awareness across information technology. . Effective interpersonal skills with a collaborative and supportive style. . Comfortable working in dynamic, fast-paced environments with shifting priorities. . Flexible, technically creative and open-minded.

Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.