61 jobs found

Looking for a career, not just a job? We are working with a successful and growing Insurance business that is looking to add a Commercial Administrator to their friendly and supportive team, based in Redhill. This is an excellent opportunity for someone with strong administration or customer service skills who wants to develop a long-term career within a professional industry. Full training will be provided, along with genuine opportunities to progress into an Account Handler role as your experience grows. What's on offer? £25,000 - £26,000 DOE 37.5 hour week Benefits include: 23 days holiday plus bank holidays, Health cash plan, Merlin discounts, Life Insurance 3x salary, cycle to work, the best social events and pension. Full training and ongoing development Clear progression into Account Handling opportunities Supportive (and a really lovely) team environment Long-term career prospects within a growing business What you will be doing: Supporting the administration of commercial client accounts Processing documentation and updating records Handling emails, correspondence and customer enquiries Liaising with clients, insurers and colleagues Assisting with policy amendments and general account administration About you: Strong organisational skills and attention to detail Excellent communication skills A proactive and positive attitude Previous office, administration or customer service experience Someone keen to learn, develop and progress If you are looking for a role where you can learn, grow and build a successful career, we would love to hear from you. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Senior Account Handler Crewe £40,000 - £50,000 DOE + Annual Bonus + Exceptional Career Progression Are you an experienced Commercial Account Handler looking for more than just another broking role? Do you want to be part of a business that is challenging traditional insurance broking, investing heavily in its people, and creating genuine opportunities for ambitious individuals to progress quickly? If so, this broker could be exactly what you're looking for. Join a Broker That's Doing Things Differently Our client is on a mission to become a true disruptor within the insurance broking market. Built around exceptional client service, technical expertise and a modern approach to broking, the business has created an environment where talented people can thrive, develop and be rewarded for their contribution. This isn't a business where progression is determined by time served or corporate hierarchy. Instead, opportunities are created for people who demonstrate the right attitude, capability and ambition. If you're someone who wants to build a long-term career, earn well for your performance and feel genuinely invested in the success of the business, you'll fit right in. The Opportunity As a Senior Account Handler, you'll work closely with the Commercial Director, supporting a portfolio of large and complex commercial clients across a range of sectors. The client base typically consists of businesses with turnovers exceeding £10 million, operating predominantly within: Manufacturing Construction Retail Waste & Recycling You'll play a key role in delivering exceptional service, managing renewals and mid-term adjustments, liaising with insurers and supporting the ongoing growth and retention of these important client relationships. This role offers significant exposure to complex risks and provides an excellent platform for someone looking to develop towards leadership in the future. Career Progression One of the biggest attractions of this opportunity is the genuine progression available. The business is growing rapidly and expects this individual to become a key part of that growth journey. There will be opportunities to move into a Team Leader position and beyond as the business continues to expand. For ambitious professionals, progression here is likely to be significantly faster than within many larger, more traditional brokerages. What You'll Need We're looking for someone who combines strong technical insurance knowledge with the right attitude and ambition. You'll ideally have: Strong commercial insurance experience within an Account Handler position Experience managing larger and more complex commercial risks would be an advantage though not essential. Excellent communication and relationship-building skills A client-first mindset and genuine passion for delivering outstanding service Strong organisational skills and attention to detail A desire to continue learning and developing professionally The ambition to progress into leadership responsibilities in the future Experience using Acturis would be advantageous, although training can be provided. The Right Person Technical ability is important, but attitude is equally valued. You'll be someone who: Is coachable and open to development Wants a clear roadmap for career progression Takes pride in delivering exceptional client service Genuinely cares about colleagues and clients Enjoys being part of a collaborative, high-performing team Wants to contribute to building something special Salary & Benefits £40,000 - £50,000 depending on experience Annual discretionary bonus based on company profitability, personal performance and demonstration of company values 30 days holiday plus Bank Holidays Clear progression pathway with leadership opportunities Exposure to complex and high-value commercial risks Supportive and ambitious team environment Modern office and excellent working culture Working Arrangements This role is primarily office-based, reflecting the collaborative nature of the team and the business's commitment to maintaining its strong culture. However, some flexibility may be available for candidates travelling from further afield. Interested? If you're looking for a role where you'll be challenged, developed and rewarded and where your career progression is determined by your contribution rather than corporate red tape we'd love to hear from you.

Commercial Insurance Account Handler Location: Warwick Salary: Up to 35,000 Are you an experienced Commercial Account Handler looking for a role that offers genuine variety and a seat at the table in a successful, independent brokerage? We are working with a well-established, independent commercial insurance broker in the Warwick area. They have a long-standing reputation for doing things the right way, and they are currently looking for a versatile Account Handler to join their close-knit team. This isn't a "silo" role where you handle one type of risk all day. You'll be working across a broad spectrum of SME commercial policies, ensuring that their diverse client base receives the high level of service the firm is known for. Why this role? True Variety: You won't be stuck in a rut. You'll be working across a wide range of policy types and client industries, keeping your day-to-day dynamic and interesting. Collaborative Culture: This is a firm where people stay for the long term. It's a supportive, well-oiled team that values communication and quality over corporate red tape. Invested in Your Growth: They want you to broaden your horizons. There is a genuine path here to increase your product knowledge, learn new lines of insurance, and even get involved in supporting New Business activity if that's where your interests lie. What You'll Be Doing: Handling the Portfolio: Managing a range of SME commercial accounts, ensuring renewals, MTAs, and mid-term adjustments are managed with efficiency. Building Relationships: Serving as a primary point of contact for clients, providing expert advice, and maintaining the high retention rates the firm is proud of. Market Engagement: Negotiating with a variety of insurers to ensure your clients are receiving the best possible terms and coverage. Professional Development: Working with a team that encourages you to pick up new product areas and develop your technical expertise. What We're Looking For: Experience: Proven experience in a Commercial Account Handler role. You're comfortable with the SME market and have a good grasp of standard commercial covers. Adaptability: You enjoy a varied workload and aren't afraid to step into new areas of insurance to expand your knowledge. Team Fit: You're a collaborative worker who wants to work in a supportive, long-standing team environment. Communication: You have a professional telephone manner and the ability to build rapport with clients from all walks of life. The Benefits: Growth: A clear focus on professional development and broadening your technical product knowledge. Flexibility: A hybrid working model that respects your work-life balance. Environment: A great, independent brokerage environment where you aren't just a number. To Apply We are currently shortlisting for interview. If you're a commercial specialist who values team culture and wants to push your product knowledge to the next level, please submit your CV today for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-

Bickley Insurance Services Ltd is a general insurance broker, dealing with both Commercial and Personal Lines insurance policies. We are based in Wallington, Surrey and were established over 35 years ago. We have over 5,000 loyal clients and continue to develop and grow year-on-year. Due to continued growth and success, we are seeking a highly motivated and experienced Senior Commercial Account Han click apply for full job details

INSURANCE ACCOUNT HANDLER WINCHESTER SALARY UP TO £40,000 + STUDY SUPPORT OPPORTUNITY: My client is a Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth and have a position for a Insurance Account Handler to join them click apply for full job details

Our client is an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of a hugely successful group of companies who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually. They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support

Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team and help deliver outstanding service to our clients based in Telford. This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported. Responsibilities include: Dealing with client calls (inbound and outbound) in order to process/manage their insurance. Calculating, negotiating and delivering premiums and agreeing payment methods. Cross-selling policies the client does not currently have. Offering risk management measures such as Driver Training and Driver CPC courses. Achieving KPI's / targets - role specific. Key skills / attributes: A confident telephone manner. Strong interpersonal skills with the ability to build relationships and trust. The ability to thrive in a fast-moving, target-driven environment. Good IT literacy. A strong team ethos. Insurance knowledge is advantageous, but not essential, as full training will be given. In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Location: Winchester Salary: £ Doe Benefits: - Mon Friday 8.30am-5pm - 2 days in the office after training Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 3%, employee 5%) Working for this well-established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . No book of business will be given to you, you will be responsible for building your own book which you will then account manage. Commercial Insurance experience is a must. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. Job Description This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targeted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.

Location: Ringwood Salary: £Doe Benefits: - Mon Friday 8.30am-5pm - 2 days in the office after training Free Parking Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 6%, employee 2% Working for this well established Group of companies with their Head Office in Ringwood who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . This is a hybrid role where you will be given a portfolio of clients but also be expected to prospect for new commercial business. Commercial Insurance experience is a must. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targetted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.

Location: Ringwood Salary: £Doe Benefits: - Mon Friday 8.30am-5pm - 2 days in the office after training Free Parking Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 6%, employee 2% Working for this well established Group of companies with their Head Office in Ringwood who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . This is a hybrid role where you will be given a portfolio of clients but also be expected to prospect for new commercial business. Commercial Insurance experience is a must. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targetted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.

Location: Atherton Salary: £ Doe Benefits: - Mon Friday 8.30am-5pm - 2 days in the office after training Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 3%, employee 5%) Working for this well-established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . No book of business will be given to you, you will be responsible for building your own book which you will then account manage. Commercial Insurance experience is a must. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. Job Description This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targeted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.

Location: Cirencester Salary: £ Doe Benefits: - Mon Friday 8.30am-5pm - 2 days in the office after training Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 3%, employee 5%) Working for this well-established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . No book of business will be given to you, you will be responsible for building your own book which you will then account manage. Commercial Insurance experience is a must. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. Job Description This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targeted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.

An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression

Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role

A highly regarded regional broker are currently looking to add an experienced Commercial Account Handler to their established team in Exeter. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of Commercial clients The Account Handler will provide support to the Account Executive with running of the cli click apply for full job details

Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.

An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed

An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed