537 jobs found

Role Purpose This is a senior customer-facing role responsible for owning the low-level customer solution. The position provides technical leadership and support to a virtual team of highly skilled professionals and is accountable for the detailed customer design, development, delivery, and testing of complex WAN solutions. The role is engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensures detailed solution compliance throughout delivery. Ownership continues until the solution is accepted into operation by the customer services organization and the warranty support period has expired. Key Accountabilities Provide technical accountability and leadership for the virtual team responsible for the detailed design, development, delivery, and testing of complex customer solutions. Work alongside the Project Manager to provide assurance and governance for technical solution components. Conduct low-level discovery of existing solution components and manage the transition from the current to the proposed solution. Review, sign off, and accept pre-sales High-Level Designs (HLDs) and Statements of Requirements on behalf of the Solution Integration team. Own the Solution Integration Statement of Work, translating high-level designs and requirements into detailed technical deliverables. Identify risks, assumptions, issues, and dependencies for inclusion in the programme risk register. Own and manage technical risks and issues throughout solution delivery. Operate Solution Integration governance processes and ensure accountability across internal and external technical teams. Core Competencies, Knowledge & Experience Strong technical planning skills across customer, internal, and third-party technical teams. Ability to build effective and influential relationships with technical, service, and delivery teams. Experience managing internal and external technical teams. Significant experience within the fixed product market and a deep understanding of complex WAN and LAN customer solutions. Proven track record of delivering large-scale, complex IT/Telco customer solutions. Demonstrable leadership and organizational skills. Excellent written and verbal communication skills. Technical Skills & Qualifications CCNA CCNP Enterprise In-depth knowledge of IP Networking Knowledge of WAN network elements and products, including 3G/4G and satellite technologies Knowledge of Firewall solutions and platforms Proficiency in Microsoft Office products, particularly Excel Key Performance Indicators (KPIs) Delivery in line with the Statement of Work Quality of solution delivery Customer satisfaction

Application Support Manager Remote (UK)/Quarterly travel to Scotland Salary £50,000 - £55,000 A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer base of around 50-70 accounts in depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building the processes that keep an industry-leading product performing at its best. Responsibilties of the Application Support Manager Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident, problem, and change management, bringing structure and consistency to support operations. Act as the primary liaison with the external infrastructure partner, ensuring hosted customer environments are secure, reliable, and well-supported. Monitor KPIs and customer satisfaction data, using insight to drive continuous improvement and proactively address recurring issues. Collaborate with Product, Development, Sales, and Professional Services to align support with business goals. Experience required for the Application Support Manager Experience in a senior support or service delivery leadership role within a software or IT services environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing third-party service providers or infrastructure partners. Comfortable owning a small, high-touch customer base. Ablility to engage effectively across technical and non-technical stakeholders. Interview Process Initial online assessment 30-minute video call with the hiring manager Final stage interview with the CEO Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future. About the Role Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability. This is a hands on and varied role where you will: Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising Develop compelling funding proposals and manage a strong pipeline of opportunities Build and maintain relationships with funders, donors, and stakeholders Oversee flagship fundraising events and support third-party fundraisers Line manage charity shop managers and nurture a network of volunteers Contribute to strategic planning and organisational development Represent the charity externally with confidence and professionalism About You We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results. You will bring: Proven experience in fundraising, business development, or a similar role Strong track record in securing funding (grants, trusts, corporate, or individual giving) Excellent communication and relationship-building skills Experience managing events, campaigns, and stakeholder relationships Confidence in presenting, networking, and representing an organisation Strong organisational and analytical skills Experience managing staff or volunteers A collaborative, resilient, and adaptable approach Experience within the charity sector and knowledge of fundraising regulations is desirable. Full job description available upon request. Salary: £35,229- £40,885 this will be pro rata of the 30 hours Contract Type: permanent, part-time, Flexible (maximum 30 hours per week) Location: Stockport Application: Cv and Supporting statement to Deadline: On rolling basis If you re interested and would like to review a full job description, please contact Lucy at Harris Hill at As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Part Time Recruitment Advisor 19.46 per hour Part time -18 hours per week (3 days) Temporary - 3 months currently Remote working We are recruiting on behalf of a nationally recognised public organisation dedicated to championing and protecting the historic environment. Through expert advice, public engagement and strategic partnerships, the organisation works to ensure heritage is understood, valued and cared for future generations. This is an excellent interim opportunity for an experienced recruitment professional to lead on experienced hire recruitment across the organisation. You will take the lead in providing evidence-led recruitment solutions, supporting hiring managers to market vacancies effectively, design appropriate assessment approaches and deliver a positive candidate experience that reflects the organisation's values and employer brand. While the main focus is experienced hire recruitment, you will also contribute to early careers recruitment and on-boarding activity. Key responsibilities include: Building strong consultative partnerships with hiring managers to deliver effective and inclusive recruitment solutions. Creating compelling recruitment marketing campaigns, adverts and content to engage target candidate audiences. Advising managers on recruitment processes, candidate experience, selection methods and on-boarding. Working with colleagues and external providers to develop relevant assessments that support robust hiring decisions. Using data, reporting and market research to identify insights, improve recruitment activity and shape future hiring strategies. Developing and maintaining engaging careers content, including digital and social media materials in partnership with communications colleagues. Supporting recruitment training and coaching for internal stakeholders, including the creation of learning content where required. Contributing to continuous improvement activity, projects and wider HR initiatives to strengthen recruitment service delivery. We are looking for someone with: Previous volume recruitment experience at adviser level. Recent hands-on experience of experienced hire recruitment from sourcing through to on-boarding. Experience of using social media for recruitment content, campaigns or analysis. Excellent relationship-building skills and the ability to act as a trusted adviser to managers. Strong written communication skills with a high level of attention to detail. The ability to manage multiple deadlines and competing priorities effectively. A good understanding of the end-to-end recruitment lifecycle, including advertising, assessment, selection and on-boarding. Confidence using Microsoft applications, Applicant Tracking Systems and HR systems. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

If you are interested in this position but salary or location is a barrier to applying, please get in touch with our team to discuss, as we may be able to offer some flexibility based on individual circumstances. Location: Flexible location within the UK, with the expectation of attending our central London office on Mondays. Reports to: Strategic Partnerships and Philanthropy Lead. Deadline: We will be reviewing applications on a rolling basis, with a deadline of 9am, Monday 22nd June 2026. We reserve the right to close applications early should we receive a substantial number of applications from outstanding candidates. For any questions, please contact: . About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Centre for Long-Term Resilience is looking for a full-time Strategic Partnerships and Philanthropy Manager with knowledge of CLTR's areas of policy focus (AI safety and biosecurity) and with strong fluency in the conventions, expectations, and writing styles of philanthropic funders focused on extreme risks. The Strategic Partnerships and Philanthropy Manager will play a central role in CLTR's Fundraising Unit, holding day-to-day responsibility for a portfolio of significant funder partnerships and prospects, and supporting the organisation's long-term fundraising strategy. This is a hands-on role requiring excellent relationship management and project management skills, outstanding written communication skills, and the ability to work effectively across teams in a fast-paced environment. The role works closely with CLTR's policy unit leads, who are responsible for accuracy of programme content in fundraising materials and, where needed, providing direction on content and structure based on their own knowledge of specific donor preferences. What You'll Do Hold day-to-day responsibility for a portfolio of funder relationships, maintaining an up-to-date picture of each funder's priorities, renewal timelines, and grant spend down for discussion with CLTR's Strategic Partnerships and Philanthropy Lead, CEO and policy unit leads. Project manage the delivery of donor-facing materials, including complex proposals, reports, and updates. This involves working in close partnership with policy units to agree on a structure, gathering relevant content, ensuring the framing of policy work is reflected appropriately (and contributing to this framing through donor-specific intelligence and relationship insight), coordinating with external contractors for strategic writing support, and enabling policy unit involvement throughout this process. Coordinate with our finance team on proposal budgets for major funding bids, ensuring asks are financially robust and aligned with organisational planning. Track and communicate proposal and reporting timelines, ensuring clarity around deadlines and required inputs. Conduct research on donors and prospects and help to build a pipeline of donors interested in funding work in the extreme risks space, working with senior stakeholders to identify relationship entry points and brief policy units to prepare for meetings. Oversee due diligence for your caseload, coordinating with external contractors as needed. Work with senior colleagues, including policy unit leads, to engage funders on the organisation's work and coordinate communications when navigating multi-stakeholder relationships. Support effective grant management and compliance in coordination with the Operations Unit. Maintain accurate and up-to-date records in CLTR's CRM system. Suggest areas for process and systems improvement. Actively feed into income forecast projections, monitor progress against forecast, document changes and risks. Stay abreast of developments in the extreme risks funding landscape, feeding relevant intelligence into strategic planning. Attend relevant events and conferences to represent CLTR, expand our network and raise the profile of the organisation. What You'll Bring Essential Exceptional project management skills, highly organised and able to manage multiple deadlines across a complex portfolio. Strong knowledge of CLTR's areas of policy focus, particularly AI safety and biosecurity. Written fluency in theory of change articulation, prioritisation frameworks, explicit reasoning about cost-effectiveness and counterfactual impact, and calibrated communication of uncertainty Strong familiarity with extreme risk philanthropy, including its key funders and the norms and expectations of this funding ecosystem. Demonstrable experience of managing senior stakeholder relationships. Excellent proposal and report writing and editing skills, with the ability to translate complex policy content into clear and compelling donor-facing materials. Confidence working with financial information, including grant budgets and financial reports. Excellent interpersonal and communication skills, with confidence working alongside senior internal and external stakeholders and confidence to "manage upwards". Strong listening and relational intelligence - able to pick up on what funders care about from calls, meetings and informal interactions, and translate this into clear, actionable input to inform proposal development and stewardship strategy. A collaborative, low-ego approach, with the ability to build strong relationships across a small, busy team. A calm and solution-focused approach under pressure, with flexibility and agility when priorities shift. Ability to handle highly sensitive information discreetly and professionally. Desirable Experience of managing high-net-worth donor relationships. Experience of working in a policy, research, or advocacy context. Familiarity with CRM systems such as Copper or similar. Strong ability to use frontier AI tools to enhance the efficiency and quality of your work. Experience of using Asana or similar project management tools. Experience of managing contractors or freelancers. Salary and Benefits £65,000-£75,000, depending on experience. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week, including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respecting your preferred working patterns, including flexible working hours as agreed with your line manager, wherever possible. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office once a week, on Mondays. We may be open to exploring fully remote working arrangements in exceptional circumstances for a limited period of time. How to Apply Joining our team at CLTR involves a thorough but straightforward and transparent application process. Here is what a successful candidate can expect: Application deadline: Submit your CV and cover letter (no more than one side of A4) by 9am, 22nd June 2026. Please use your cover letter to explain your interest in the role and how you meet the person specification. Please use our form to submit your application. First stage interview and written assessment - Online, on either Monday 29th June or Wednesday 1st July. The written assessment will be completed using Google Docs and Google Sheets. Second stage interview -In person (at our office in Westminster, London) on Tuesday 7th July Reference check - Any offer made will be subject to satisfactory references and proof of right to live and work in the UK. All candidates who progress will receive email invitations and any process updates at each stage. If any adjustments are made during the hiring process, we will keep you informed promptly. If you are unsure about applying or have questions about the role or process, we encourage you to get in touch at . Diversity and Inclusion As an employer, we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We also warmly welcome applicants returning to work after career breaks. Reasonable Adjustments . click apply for full job details

Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/own vehicle for this position.

Interim HR Business Partner West London 350 per day Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: 350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.

Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment

The starting salary for this role is £42,958 per annum, based on a 36-hour working week. This role is a fixed term contract / secondment opportunity until 31st March 2027. We have an exciting opportunity for a Performance Data Analyst to join our Performance and Analytics Team within Adults, Wellbeing, and Health Partnerships (AWHP). This role will be hybrid which means a blend of working from home, Surrey offices and predominantly from a warehouse located between Guildford and Woking. This role is officially based at Millmead House in Guildford but will also require travel to locations that are not easily accessible by public transport, therefore the successful applicant will need to have their own method of transport. There is an expectation for the post holder to work from the office at least one day per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents. About the Role We are looking for a highly motivated and conscientious individual to join our dynamic and friendly Performance and Analytics team as a Performance Data Analyst. The key focus of this post will be to support Surrey's Community Equipment Service (CES) Team with critical analytics and insights to support the smooth, safe and efficient running and development of the service. This is an exciting opportunity to apply and develop your skills in data analytics, stakeholder collaboration and commercial awareness within Local Government and the Adults, Wellbeing and Health Partnerships (AWHP) Directorate. The key aspects of this role are: Empowering teams within sights: Your role will be crucial in providing actionable insights to Commissioners and Contract Managers, enabling them to understand trends, measure outcomes, and implement best practices. By translating complex data into clear, impactful information, you will support them in delivering a more effective equipment service, ultimately improving the lives of our residents. Driving informed decision making: Your work will directly influence the strategic decisions that enhance the quality of services provided. By analysing and presenting data on service performance, your recommendations and insights will help identify areas for improvement, ensuring that Surrey's equipment offer is continuously optimised to meet the needs of our most vulnerable residents. Enhancing efficiency and resource allocation: Through robust data analysis, you will support the streamlining of operations and ensure resources are targeted where they are needed most. This will enable more efficient use of time and funding, allowing greater investment in service improvements. Devolution & Local Government Reorganisation: As a subject matter expert, your insight will be crucial in supporting Surrey's preparations for Devolution and Local Government Reorganisation. You will provide essential data and analytics, as well as making informed recommendations to support decision-making. Your Application To be considered for shortlisting your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills: Proven ability to analyse complex data sets, identify trends, and draw actionable insights. Experience with data visualisation tools and statistical analysis software is essential. Technical proficiency: Proficiency in data visualisation software Tableau, knowledge of programming languages such as SQL, Python, or R, and familiarity with big data technologies. Experience with Tableau Software is critical and Tableau Skills will be assessed as part of the recruitment process through a test on the day of the interview. Attention to detail and accuracy: Strong attention to detail with a commitment to accuracy and quality in data analysis. Ability to meticulously check data integrity and ensure that all analysis is based on reliable and precise data. Creative problem-solving ability: Ability to develop innovative solutions to data-related challenges. Ability to think outside the box and approach problems from multiple angles to find effective and unique solutions. Initiative: Ability to progress multiple ongoing projects, manage competing deadlines, and take ownership of and prioritise own workload. Use of initiative to work with stakeholders to resolve and/or escalate blockers to facilitate project completion. Communication and collaboration: Excellent communication skills to effectively present findings and recommendations to both technical and non-technical stakeholders. Experience working in cross-functional teams and collaborating with diverse groups. Proven track record of developing strong professional relationships with internal and external stakeholders and collaborating effectively to identify analytics requirements, resolve data issues, and progress projects through to completion. To apply, we request that you submit a CV and you will be asked the following 4 questions (maximum of 250-300 words each): Adult Social Care data often comes from multiple sources with varying levels of completeness and accuracy, and some datasets are very large and complex. How would you assess, clean, and validate data before using it for analysis? Please describe a time when you analysed data and identified a trend or issue that supported strategic decision-making at a senior level. What approach did you take and what was the impact? This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Please give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 05/07/2026 with face-to-face interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Junior Full Stack Developer Ashford, Kent 42,000 OTE Full-Time Diamond Search Recruitment are delighted to be representing our client, an exciting, fast-growing business, in the search for a talented Junior Full Stack Developer to join their expanding team in Ashford. This is a fantastic opportunity to become part of a collaborative, supportive and ambitious organisation! You'll be joining a positive, forward-thinking team where innovation is encouraged, ideas are valued, and personal development is actively supported. Our client works with recognised consumer brands, delivering cutting-edge digital and e-commerce solutions. They are looking for an enthusiastic developer who is passionate about technology, eager to learn, and excited by the opportunity to work on a variety of engaging projects in a fast-paced environment. The Role As a Junior Full Stack Developer, you will work closely with the design and development team to create, customise and optimise high-performing e-commerce websites and digital experiences. You'll play an important role in developing Shopify stores, custom themes and web applications while supporting ongoing improvements across multiple client projects. This role offers excellent exposure to modern development technologies, AI-assisted development tools, and a broad range of digital projects, making it an ideal opportunity for someone looking to accelerate their career. Key Responsibilities Build and customise Shopify stores and themes from concept through to launch Work with Shopify Liquid, APIs and third-party integrations Develop responsive web experiences using JavaScript, jQuery, HTML and CSS/SCSS Create intuitive and user-friendly backend environments for website administrators Utilise AI development tools to support theme creation and development workflows Support data migration and synchronisation between Shopify and external platforms Implement website performance optimisation and best practice development standards Assist with A/B testing, SEO implementation and data-driven improvements Collaborate across multiple projects while managing priorities effectively Troubleshoot technical issues and contribute innovative solutions Maintain excellent communication with colleagues and stakeholders Skills & Experience Required Essential Strong knowledge of JavaScript, jQuery, HTML, CSS/SCSS and Shopify (Liquid) Experience with Shopify theme development and customisation Understanding of Shopify APIs and integrations Knowledge of CMS implementation and server-side development concepts Experience creating easy-to-manage backend environments Understanding of website performance optimisation techniques Knowledge of data migration and synchronisation processes Familiarity with e-commerce development and web design best practices Interest in AI-assisted development tools and emerging technologies Understanding of A/B testing, SEO and conversion optimisation principles Experience using Google Analytics and Google Tag Manager Strong problem-solving skills and ability to work independently Excellent communication skills and a proactive approach Desirable Experience with Google Cloud and database technologies Additional programming language experience Previous web application or e-commerce development experience Degree in Computer Science or a related discipline What's On Offer 42,000 OTE Annual bonus scheme 5% contributory pension 22 days annual leave plus bank holidays Genuine career progression opportunities Ongoing mentorship and professional development Exposure to exciting, varied and innovative digital projects A friendly, collaborative and supportive working environment The opportunity to join a growing business where your contribution will make a real impact About You You will be a motivated and enthusiastic developer who enjoys solving problems, learning new technologies and working as part of a positive team. You'll thrive in a fast-paced environment, take pride in your work and be excited by the opportunity to grow your career within an ambitious and expanding business. Apply Today To be considered, please submit your CV along with any relevant portfolio, GitHub or Bitbucket links showcasing your work. Diamond Search Recruitment is acting as an employment agency regarding this vacancy.

The Opportunity: A world leader in Missiles and Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities for future Domestic and Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary:Up to £65,000 depending on experience Dynamic (hybrid) working: 1-2 days a week in the office Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to 21% (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Key Responsibilities: Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements embedded within the Project Design Authority Manage ILS activities across the full lifecycle, including concept, design, manufacture through to in service. The specific products for this role are in the manufacture phase, however as your career develops you would expect to move to different products in different phases of their life cycle. Developing a robust Through Life Support Policy Ensure compliance with relevant ASD S-Series standards as required, including (but not limited to): S1000D (Technical Publications) S2000M (Material Management) S3000L (Logistics Support Analysis) S4000P (Preventive Maintenance) S5000F (In-Service Data Feedback) DefStan 00-600 Current MoD ILS standards Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development and design, training and technical documentation Act as the primary ILS point of contact for customers and key stakeholders Oversee delivery of the support equipment within the UK and internationally Support bid and proposal activities, including ILS costing and risk assessment Manage and mentor ILS practitioners within the programme or functional team Ensure ILS risks, assumptions and dependencies are identified and managed effectively What we're looking for from you: Proven experience in an ILS, Supportability or Through-Life Support role within the defence or aerospace sector A broad-based engineering background, preferably degree level qualified or equivalent in a technical discipline, ideally with substantial knowledge and experience of Weapon System development or support. Strong working knowledge of ASD S-Series ILS standards and their practical application Experience working with UK MOD customers and defence primes (desirable) Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders across an international environment Experience supporting bids and proposals Prioritisation and ability to deal with multiple, sometimes conflicting, issues on a regular basis Ability to lead a team, carry out strategic planning of work, and ensuring commitments are always met Effective communication skills, both written and verbal, with the ability to influence and negotiate with internal and external stakeholders across the enterprise Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to £47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Local Plan Project Manager - £400 plus per day Outside of Scope of IR-35 - Fully Remote Your new company A progressive Local Authority in Essex is seeking an experienced Local Plan Project Manager to support the delivery of its emerging Local Plan. This is a pivotal role within a busy Planning Policy team, offering the opportunity to take ownership of key programme activity and drive progress at a critical stage. Your new role As Local Plan Project Manager, you will act as a dedicated project resource, working with a high degree of autonomy to ensure momentum is maintained across the Local Plan programme. You will play a central role in coordinating activity, managing consultants, and supporting governance processes.Key responsibilities include: Acting as the lead project management resource for the Local Plan Managing instructed consultants and monitoring delivery against agreed outputs Overseeing the project programme, identifying risks and escalating where milestones are at risk Maintaining and updating the risk register Supporting the communications programme, ensuring activity is aligned and regularly reviewed Preparing Board papers and ensuring actions are accurately recorded and followed up Liaising with both internal teams and external stakeholders Managing logistics for working groups and key meetings Supporting preparations for the next Local Plan consultation, including coordination with administrative support What you'll need to succeed Proven project management experience within a planning or Local Authority environment Strong understanding of the Local Plan process and Planning Policy Ability to work independently with minimal oversight Excellent stakeholder management and organisational skills Experience managing consultants and complex programmes Strong written and verbal communication skills What you'll get in return Competitive day rate of £400 to £450 per day OUTSIDE of IR-35 Fully Remote - potentially attend the office once or twice as needed Initial 3-month contract with strong potential for extension through to year-end and beyond Opportunity to play a key role in shaping an important Local Plan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

We are looking to recruit an experienced service coordinator to join our lovely Client. The Service Coordinator will support internal and external customers within the service team and be a self-motivated team player with a willingness and desire to grow professionally. Previous experience in a service department or service role is a must. Receive customer email / phone calls, respond and answering accordingly Plan workloads and deploy engineers ensuring maximum efficiencies are maintained. Log service calls accurately in CRM system Liaise with customers, suppliers, site managers and sub-contractors to ensure that all associated works are carried out at agreed times Effective utilisation, efficiency, and productivity of the field engineers Forward plan daily, weekly and monthly engineering activity Provide delivery timescales to customers Administrating job reports from the field engineers ensuring worksheets are correct and checking them with attention to detail Small works quotations and organising remedial works following service visits Ordering spare parts and coordinating delivery. Maintain regular communications/updates with the customers Skills and Attributes for Service Co-Ordinator: Experience scheduling / planning of engineers. Well organised with the ability to work under pressure Strong record keeping and analytic skills Able to co-ordinate multiple tasks simultaneously and work to deadlines Excellent skills with Microsoft Word Office, Excel etc. Excellent communication skills - both written and verbally Efficient and highly organised This role is fully office based Please only apply if you have previous experience as stated in the job spec. If you do not have relevant experience then applications will be rejected. Working hours 08:30 -17:00

The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio within the Individual Giving function at Birmingham Women s and Children's Hospital Charity. The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our Individual Giving donors and supporters. This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a deep understanding of print and digital marketing, and robust analytical skills, able to make clear recommendations for campaign improvements to drive our future strategy They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work closely with other Individual Giving colleagues covering Acquisition & Retention and In Memory & Legacies to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+ per annum. Key responsibilities include: 1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor acquisition, retention and upgrade, thereby maximising and growing annual income from individual giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies. 2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter engagement and data. The post holder will lead on the development of compelling campaign messaging, creative concepts and briefing design to ensure high-quality, engaging supporter communications. 3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans to continuously improve performance, response rates and ROI. To ensure effective use of campaign data to improve targeting, segmentation and overall campaign performance 4. To design and implement campaigns with robust and engaging supporter journeys, that build meaningful relationships and increase lifetime value & thereby long term sustainable income 5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that drive public support of the 'general charity fund & enable long term, unrestricted income growth 6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns, fostering a high-performing and collaborative team culture 7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team for all relevant Individual Giving and Legacy campaigns/products 8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment Houses, to maximise campaign effectiveness 9. To lead and maximise opportunities to drive new data acquisition and lead generation across all channels, including reviewing and optimising existing lead generation activity and developing new, innovative lead generation campaigns 10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling regulations, and Tax/Gift Aid, ensuring Birmingham Women s and Children's Hospital Charity is compliant with all legislation and best practice What we offer: Flexible and hybrid working to support work-life balance Generous annual leave entitlement with additional leave for long service Enhanced sick pay Enhanced Maternity Pay Employee Assistance Program and Lifestyle Savings Free flu jabs Cycle to work scheme Charity events throughout the year Employer enhanced auto-enrolment pension scheme with 8% employer contribution Ongoing commitment to education and professional development The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead . This reflects our internal structure and does not change the scope or responsibilities described in this advert. We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

IT Service Manager The Role This is an opportunity for you to join our client as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of their business-as-usual support services. This role includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain their key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve as an escalation point for internal and external stakeholders. You will be analysing service metrics contributing to the problem management process, identifying trends, anomalies, and opportunities for service improvement. Additionally, managing high severity and major incident tickets, ensuring continued alignment with existing processes. This role is subject to a standard DBS check. About You: You will have experience and knowledge of utilising ITIL best practice. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships with stakeholders at all levels. You are highly organised and able to prioritise your workload, balancing multiple demands whilst maintaining service quality. You will have proven experience in managing SLA's and KPI's to ensure consistent, high quality service delivery. Additionally, you will have the willingness to continue learning and developing to succeed in this role. About Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. As part of their team, you'll enjoy: Salary of £30,000 to £33,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 bank holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental cashback) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, our client is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.

Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality