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facilities helpdesk coordinator
RETAIND Ltd
Works Coordinator / Maintenance Scheduler
RETAIND Ltd Coventry, Warwickshire
Works Coordinator / Maintenance Scheduler Coventry / Midlands From 28,000 to 32,500 per annum, depending on experience Permanent, Full-time Monday to Friday, office-based About the Role: A growing Facilities Management business is looking to recruit an organised and proactive Works Co-ordinator / Maintenance Scheduler to help coordinate planned maintenance, reactive works and small project jobs across a range of client sites. This is a fast-paced office-based coordination role where you will be the key link between clients, engineers, subcontractors and internal teams. You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and all relevant paperwork is requested, checked and recorded correctly including RAMS and necessary H&S documentation. The role would suit someone with experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration, repairs planning, field service scheduling or a similar service-led environment. The Role: As FM Works Coordinator / Maintenance Scheduler, you will be responsible for keeping jobs, diaries, clients and documentation organised. You will be involved in scheduling works, coordinating engineers and subcontractors, updating job records, chasing progress, confirming access arrangements and supporting the compliance/documentation process before works are carried out. This role requires someone who is confident speaking with clients and engineers, able to manage several jobs at once, and comfortable working in a busy service coordination environment. Key Responsibilities: Scheduling planned, reactive and remedial works for mobile engineers and subcontractors. Managing engineer diaries to improve efficiency, reduce wasted travel and support response times. Booking appointments with clients and confirming access arrangements. Raising and updating work orders on internal systems. Requesting, checking and maintaining site paperwork such as RAMS, permits, access documents and compliance records. Collating job information, site details, engineer notes, client instructions and service updates. Liaising with clients, engineers, subcontractors and internal teams to keep jobs moving. Monitoring job progress and following up on incomplete works, outstanding reports or remedial actions. Ensuring engineers and subcontractors have the correct information before attending site. Supporting the coordination of small works and maintenance projects from instruction through to completion. Maintaining accurate records for compliance, engineer certification, contractor documentation and service reports. About You: The successful candidate is likely to have experience in one or more of the following areas: Scheduling engineers, tradespeople, contractors or field-based service teams. Coordinating planned or reactive maintenance works. Working within Facilities Management, building services, maintenance, repairs, field service, construction support or another service-led environment. Managing job updates, client enquiries, engineer notes and service records. Using job management, CAFM, scheduling, CRM or service desk systems. Liaising confidently with clients, engineers, subcontractors and internal teams. Working accurately with documents, records, spreadsheets and internal systems. Managing a busy workload where priorities can change quickly. Experience with RAMS, permits, access documents, health and safety paperwork, compliance records or contractor documentation would be advantageous, although training can be provided for the right person. Suitable Backgrounds: This role may suit candidates with experience as a: Maintenance Scheduler Works Coordinator FM Coordinator Facilities Helpdesk Coordinator Service Coordinator Repairs Coordinator Contractor Coordinator Small Works Coordinator CAFM Administrator Facilities Administrator Service Desk Administrator Planned Maintenance Administrator Compliance Administrator Candidates from Facilities Management providers, building services contractors, maintenance contractors, fire and security, HVAC, lifts, utilities, construction service departments, field service or other service-led environments may be well suited. Benefits Salary from 28,000 to 32,500 per annum, depending on experience. Permanent, full-time position. Monday to Friday working pattern. Office-based role in Coventry. Ongoing training and development. Supportive working environment. Pension scheme and company benefits. Opportunity to develop within a growing Facilities Management business. Apply: If you are an organised maintenance, facilities, service coordination or scheduling professional looking for a permanent role in Coventry, please apply today with your up-to-date CV. Suitable candidates will be contacted with further information regarding the company, role and next steps.
Jun 24, 2026
Full time
Works Coordinator / Maintenance Scheduler Coventry / Midlands From 28,000 to 32,500 per annum, depending on experience Permanent, Full-time Monday to Friday, office-based About the Role: A growing Facilities Management business is looking to recruit an organised and proactive Works Co-ordinator / Maintenance Scheduler to help coordinate planned maintenance, reactive works and small project jobs across a range of client sites. This is a fast-paced office-based coordination role where you will be the key link between clients, engineers, subcontractors and internal teams. You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and all relevant paperwork is requested, checked and recorded correctly including RAMS and necessary H&S documentation. The role would suit someone with experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration, repairs planning, field service scheduling or a similar service-led environment. The Role: As FM Works Coordinator / Maintenance Scheduler, you will be responsible for keeping jobs, diaries, clients and documentation organised. You will be involved in scheduling works, coordinating engineers and subcontractors, updating job records, chasing progress, confirming access arrangements and supporting the compliance/documentation process before works are carried out. This role requires someone who is confident speaking with clients and engineers, able to manage several jobs at once, and comfortable working in a busy service coordination environment. Key Responsibilities: Scheduling planned, reactive and remedial works for mobile engineers and subcontractors. Managing engineer diaries to improve efficiency, reduce wasted travel and support response times. Booking appointments with clients and confirming access arrangements. Raising and updating work orders on internal systems. Requesting, checking and maintaining site paperwork such as RAMS, permits, access documents and compliance records. Collating job information, site details, engineer notes, client instructions and service updates. Liaising with clients, engineers, subcontractors and internal teams to keep jobs moving. Monitoring job progress and following up on incomplete works, outstanding reports or remedial actions. Ensuring engineers and subcontractors have the correct information before attending site. Supporting the coordination of small works and maintenance projects from instruction through to completion. Maintaining accurate records for compliance, engineer certification, contractor documentation and service reports. About You: The successful candidate is likely to have experience in one or more of the following areas: Scheduling engineers, tradespeople, contractors or field-based service teams. Coordinating planned or reactive maintenance works. Working within Facilities Management, building services, maintenance, repairs, field service, construction support or another service-led environment. Managing job updates, client enquiries, engineer notes and service records. Using job management, CAFM, scheduling, CRM or service desk systems. Liaising confidently with clients, engineers, subcontractors and internal teams. Working accurately with documents, records, spreadsheets and internal systems. Managing a busy workload where priorities can change quickly. Experience with RAMS, permits, access documents, health and safety paperwork, compliance records or contractor documentation would be advantageous, although training can be provided for the right person. Suitable Backgrounds: This role may suit candidates with experience as a: Maintenance Scheduler Works Coordinator FM Coordinator Facilities Helpdesk Coordinator Service Coordinator Repairs Coordinator Contractor Coordinator Small Works Coordinator CAFM Administrator Facilities Administrator Service Desk Administrator Planned Maintenance Administrator Compliance Administrator Candidates from Facilities Management providers, building services contractors, maintenance contractors, fire and security, HVAC, lifts, utilities, construction service departments, field service or other service-led environments may be well suited. Benefits Salary from 28,000 to 32,500 per annum, depending on experience. Permanent, full-time position. Monday to Friday working pattern. Office-based role in Coventry. Ongoing training and development. Supportive working environment. Pension scheme and company benefits. Opportunity to develop within a growing Facilities Management business. Apply: If you are an organised maintenance, facilities, service coordination or scheduling professional looking for a permanent role in Coventry, please apply today with your up-to-date CV. Suitable candidates will be contacted with further information regarding the company, role and next steps.
Call Handler
Align Property Recruitment Ltd Honiley, Warwickshire
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Jun 24, 2026
Full time
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Invictus Group
Workplace Coordinator
Invictus Group City, Birmingham
Workplace Coordinator - Birmingham - Temporary (Immediate Start) Location: Brimingham Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Brimingham on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Jun 23, 2026
Contractor
Workplace Coordinator - Birmingham - Temporary (Immediate Start) Location: Brimingham Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Brimingham on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Invictus Group
Workplace Coordinator
Invictus Group Salford, Manchester
Workplace Coordinator - Manchester - Temporary (Immediate Start) Location: Manchester Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Manchester on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Jun 23, 2026
Contractor
Workplace Coordinator - Manchester - Temporary (Immediate Start) Location: Manchester Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Manchester on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Anderson Scott Solutions
Corporate Reception & Workplace Coordinator (Leeds)
Anderson Scott Solutions City, Leeds
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
Jun 23, 2026
Full time
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
HVAC Recruitment
Service Coordinator
HVAC Recruitment City, Leeds
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Jun 20, 2026
Full time
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Dynamite Recruitment
Facilities Coordinator
Dynamite Recruitment
Facilities Administrator Hours: Monday to Friday, full-time hours. Salary: Up to £32,685 dependant on experience. Location: London This is a permanent role. Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. As a Building and Facilities Coordinator , you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. The ideal Facilities Coordinator will have/be Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive can do, will do attitude, putting the customer at the heart of every interaction. will be able to work to deadlines Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, Good experience of Microsoft Office packages including Outlook, Word & Excel IOSH would be desirable but isn t essential. MUST BE ABLE TO DRIVE To be considered please submit your cv asap or email (url removed) for more information.
Jun 18, 2026
Full time
Facilities Administrator Hours: Monday to Friday, full-time hours. Salary: Up to £32,685 dependant on experience. Location: London This is a permanent role. Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. As a Building and Facilities Coordinator , you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. The ideal Facilities Coordinator will have/be Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive can do, will do attitude, putting the customer at the heart of every interaction. will be able to work to deadlines Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, Good experience of Microsoft Office packages including Outlook, Word & Excel IOSH would be desirable but isn t essential. MUST BE ABLE TO DRIVE To be considered please submit your cv asap or email (url removed) for more information.
CATCH 22
FM Commercial Coordinator (Service Provider)
CATCH 22 Primrose Hill, Yorkshire
Catch 22 are working with a growing Facilities Management service provider delivering hard and soft FM solutions across a diverse client base. Due to continued growth, they are seeking an FM Commercial Coordinator with proven experience working on the service provider side, supporting the commercial delivery of maintenance and remedial works. This role is suited to candidates who have worked within an FM service provider or contractor environment. You must have hands-on experience managing the commercial lifecycle of FM jobs, including quoting, costing, and delivery. The Role You will act as the commercial link between clients, engineers, and subcontractors, taking ownership of jobs from initial enquiry through to completion and invoicing. This role combines operations coordination with commercial accountability, ensuring works are delivered on time, within SLA, and at the right margin. Key Responsibilities Commercial Ownership (Core Focus) Prepare and issue quotes for reactive and remedial works Cost labour, materials, and subcontractor inputs Manage job profitability and margin control Raise purchase orders and track spend vs quoted value Own jobs commercially from quote delivery completion invoicing Subcontractor & Supplier Management Source and engage subcontractors for works delivery Negotiate rates and manage supplier performance Coordinate materials and resource requirements Operations & Job Management Manage jobs end-to-end via CAFM/helpdesk systems Allocate works to engineers and subcontractors Monitor progress against SLAs and resolve issues proactively Client & Stakeholder Management Provide updates on job status, costs, and timelines Handle escalations and queries professionally Ensure high levels of service delivery and client satisfaction Reporting & Systems Maintain accurate job costing and CAFM records Report on SLA/KPI performance and commercial outcomes Support continuous improvement of processes and systems About You We are specifically looking for candidates who demonstrate: Experience working within an FM service provider/contractor environment Proven track record of: Estimating or quoting FM works (reactive/remedial) Costing jobs (labour, materials, subcontractors) Managing job profitability or margins Owning jobs end-to-end commercially Experience using CAFM systems Strong understanding of hard FM / building services works Likely Background You may currently be working as: FM Commercial Coordinator FM Helpdesk (with quoting/costing responsibility) FM Estimator / Remedials Estimator Service Coordinator (commercially focused) Commercial Assistant within an FM contractor What's on Offer £35,000 - £40,000 salary Hybrid working Clear progression within a scaling FM business Opportunity to move into a more senior commercial or contract support role Why Apply? This is a genuine opportunity to move into a role where you are not just coordinating but owning the commercial performance of FM works, with real visibility and progression in a growing business.
Jun 09, 2026
Full time
Catch 22 are working with a growing Facilities Management service provider delivering hard and soft FM solutions across a diverse client base. Due to continued growth, they are seeking an FM Commercial Coordinator with proven experience working on the service provider side, supporting the commercial delivery of maintenance and remedial works. This role is suited to candidates who have worked within an FM service provider or contractor environment. You must have hands-on experience managing the commercial lifecycle of FM jobs, including quoting, costing, and delivery. The Role You will act as the commercial link between clients, engineers, and subcontractors, taking ownership of jobs from initial enquiry through to completion and invoicing. This role combines operations coordination with commercial accountability, ensuring works are delivered on time, within SLA, and at the right margin. Key Responsibilities Commercial Ownership (Core Focus) Prepare and issue quotes for reactive and remedial works Cost labour, materials, and subcontractor inputs Manage job profitability and margin control Raise purchase orders and track spend vs quoted value Own jobs commercially from quote delivery completion invoicing Subcontractor & Supplier Management Source and engage subcontractors for works delivery Negotiate rates and manage supplier performance Coordinate materials and resource requirements Operations & Job Management Manage jobs end-to-end via CAFM/helpdesk systems Allocate works to engineers and subcontractors Monitor progress against SLAs and resolve issues proactively Client & Stakeholder Management Provide updates on job status, costs, and timelines Handle escalations and queries professionally Ensure high levels of service delivery and client satisfaction Reporting & Systems Maintain accurate job costing and CAFM records Report on SLA/KPI performance and commercial outcomes Support continuous improvement of processes and systems About You We are specifically looking for candidates who demonstrate: Experience working within an FM service provider/contractor environment Proven track record of: Estimating or quoting FM works (reactive/remedial) Costing jobs (labour, materials, subcontractors) Managing job profitability or margins Owning jobs end-to-end commercially Experience using CAFM systems Strong understanding of hard FM / building services works Likely Background You may currently be working as: FM Commercial Coordinator FM Helpdesk (with quoting/costing responsibility) FM Estimator / Remedials Estimator Service Coordinator (commercially focused) Commercial Assistant within an FM contractor What's on Offer £35,000 - £40,000 salary Hybrid working Clear progression within a scaling FM business Opportunity to move into a more senior commercial or contract support role Why Apply? This is a genuine opportunity to move into a role where you are not just coordinating but owning the commercial performance of FM works, with real visibility and progression in a growing business.
JS Recruitment UK
Maintenance Coordinator
JS Recruitment UK Wakefield, Yorkshire
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Oct 04, 2025
Full time
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Andy File Associates Ltd
Helpdesk Coordinator
Andy File Associates Ltd Brinsworth, Yorkshire
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Helpdesk Coordinator Salary: £26,000 - £28,000 dependent on experience Hours 9am - 5pm (Client happy to discuss less hours but salary would be pro rata) About our client: Our client is a rapidly growing facilities management company dedicated to providing exceptional service to a diverse portfolio of clients. As their business continues to expand, they are looking for a Helpdesk Coordinator to join their team, ensuring efficient, professional, and customer-focused support. Job Overview: The Helpdesk Coordinator will be part of a small helpdesk team, ensuring that all service requests are handled promptly and effectively. The role involves includes ensuring smooth communication between the helpdesk, facilities management teams, contractors and clients. Key Responsibilities: Helpdesk Operations: Part of a team that ensures all incoming service requests, incidents, and inquiries are logged, tracked, and resolved in a timely and effective manner. Client Communication: Ensure consistent and professional communication with clients regarding service requests, project updates, and issue resolution. Working to Service Level Agreements (SLAs): Ensuring service requests are resolved within agreed timelines. Take action to address and escalate any issues that might breach SLAs. Customer Satisfaction: Maintain a high level of customer satisfaction by resolving issues efficiently and enhancing customer service protocols. Key Skills & Experience: Proven helpdesk experience ideally in facilities management or a related industry. Strong customer service orientation with the ability to handle challenging situations calmly and effectively. Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently in a fast-paced environment. Strong analytical skills with the ability to assess performance data and make data-driven improvements. Familiarity with helpdesk management software and ticketing systems. Strong verbal and written communication skills. Ability to manage and motivate a team to meet targets and deliver high-quality service. Knowledge of facilities management practices is desirable but not essential. What our client offers: Opportunity to be part of a growing, dynamic team with potential for career development. Supportive and collaborative work environment. Professional development
Sep 25, 2025
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Helpdesk Coordinator Salary: £26,000 - £28,000 dependent on experience Hours 9am - 5pm (Client happy to discuss less hours but salary would be pro rata) About our client: Our client is a rapidly growing facilities management company dedicated to providing exceptional service to a diverse portfolio of clients. As their business continues to expand, they are looking for a Helpdesk Coordinator to join their team, ensuring efficient, professional, and customer-focused support. Job Overview: The Helpdesk Coordinator will be part of a small helpdesk team, ensuring that all service requests are handled promptly and effectively. The role involves includes ensuring smooth communication between the helpdesk, facilities management teams, contractors and clients. Key Responsibilities: Helpdesk Operations: Part of a team that ensures all incoming service requests, incidents, and inquiries are logged, tracked, and resolved in a timely and effective manner. Client Communication: Ensure consistent and professional communication with clients regarding service requests, project updates, and issue resolution. Working to Service Level Agreements (SLAs): Ensuring service requests are resolved within agreed timelines. Take action to address and escalate any issues that might breach SLAs. Customer Satisfaction: Maintain a high level of customer satisfaction by resolving issues efficiently and enhancing customer service protocols. Key Skills & Experience: Proven helpdesk experience ideally in facilities management or a related industry. Strong customer service orientation with the ability to handle challenging situations calmly and effectively. Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently in a fast-paced environment. Strong analytical skills with the ability to assess performance data and make data-driven improvements. Familiarity with helpdesk management software and ticketing systems. Strong verbal and written communication skills. Ability to manage and motivate a team to meet targets and deliver high-quality service. Knowledge of facilities management practices is desirable but not essential. What our client offers: Opportunity to be part of a growing, dynamic team with potential for career development. Supportive and collaborative work environment. Professional development

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