The Centre for Long-Term Resilience
City Of Westminster, London
Job title: Operations Associate Type: Full-Time Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c. £55,000 depending on experience Start date: ASAP About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. Your Role Operations Associates play a pivotal role at CLTR, supporting the effective operations of our growing policy units. We are hiring two new staff in this position, one to support our AI Policy Unit and one to support our Biosecurity Policy Unit. Embedded within either our AI or Biosecurity unit, your role will be to provide a flexible range of operational, administrative and project support. This includes administrative responsibilities such as organising meetings, managing team calendars, and providing executive assistance support to unit Directors, alongside more substantive project management support to ongoing policy projects, fundraising proposals, and other responsibilities as determined by the priorities of the unit. These roles also offer the opportunity to develop skills supporting grant writing and other fundraising activities. Although the roles are embedded within their respective policy units, they collaborate regularly with our central Operations unit, and have scope to contribute to operational projects supporting CLTR's organisational development. This is a hands-on, generalist role suited to individuals looking to develop skills and experience in project management and operations within a thriving non-profit, focused on some of the most pressing issues of our time. With touch points into multiple parts of the organisation, the role offers fantastic exposure to different areas of work in a growing think tank. What you'll do: Operations support and administration: Coordinate team meetings, events and travel logistics Support policy team members in preparing presentations and other written outputs, e.g. website copy Coordinate team publication pipeline and related processes, e.g. liaising with copy editors and designers Coordinating management of contractors supporting policy unit work Support coordination of stakeholder engagement by team members, including upkeep of CRM systems Oversee the team calendar and coordinate planning of team-level activities, supporting the unit Director and Delivery Manager Ensure clear processes are in place at unit level for filing key documents, knowledge management, and other information security related procedures Support onboarding processes for new team members, in coordination with People Operations Support budget tracking and follow up of invoices and expenses at unit level Project coordination: Coordinate tracking of multiple unit projects and ensure progress updates are shared in a streamlined way Coordinate activity and impact logging across unit members, in collaboration with the unit Delivery Manager Provide flexible support to project activities as requested, including background research or other project management back stopping Grant writing and fundraising: Support in the coordination of input to grant proposals from policy unit staff, in close partnership with the Fundraising unit Contribute directly to grant writing, with appropriate support Contribute to ensuring consistent language and references across funding proposals within the unit, drawing on past project performance and project trackers Executive assistance: Support the unit Director with email and diary management Act as a reliable "gatekeeper" for the unit Director's time, and contribute to strategic decisions around time management (external invites, internal priorities, focus time etc) Provide travel booking and logistical support to the unit Director Please note this is not an exhaustive list, and you will be expected to carry out other tasks as reasonably required by your line manager Person Specification Essential Demonstrable experience in an operations, administrative or project management role. Project coordination skills, with the ability to coordinate work across multiple workstreams simultaneously and deliver to deadlines. A genuine passion for administration and operations, and in particular for identifying efficiencies and making systems work for people. Exceptional attention to detail, especially for coordinating complex calendars and travel logistics, preparing written documents and website content. Experience using tools like Google Slides, Canva or Powerpoint to prepare clear, professional briefing materials and presentations. Ability to produce clear written content for different audiences, e.g. funding proposals, website copy. The ability to maintain a high level of confidentiality and discretion at all times, including comfort with information-security protocols and sensitive document handling. High agency, flexibility and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to live and work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment Experience working as an executive assistant Experience working within either the AI safety or biosecurity policy ecosystem Knowledge of project management methodologies such as PRINCE2 or Agile This role might not be right for you if you're looking for a role with significant strategic or line-management scope. This is a hands-on coordination role with growth potential. It also isn't a stepping stone into policy research; we're looking for someone genuinely energised by operational excellence and developing a career trajectory within operations and / or project management. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least two times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits c.£55,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. Application Process To apply for this role, please submit your CV and a cover letter via this link by 0900 BST on 1st July. Please use your cover letter to outline how you meet the person specification above. We plan to conduct first round interviews with selected candidates on 15th, 16th and 17th July. First round interviews will be held remotely. Final interviews will be held on 23rd and 24th July in person at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks. We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR. Therefore, if you have any special access requirements or other support needs throughout the application process, including interview . click apply for full job details
Job title: Operations Associate Type: Full-Time Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c. £55,000 depending on experience Start date: ASAP About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. Your Role Operations Associates play a pivotal role at CLTR, supporting the effective operations of our growing policy units. We are hiring two new staff in this position, one to support our AI Policy Unit and one to support our Biosecurity Policy Unit. Embedded within either our AI or Biosecurity unit, your role will be to provide a flexible range of operational, administrative and project support. This includes administrative responsibilities such as organising meetings, managing team calendars, and providing executive assistance support to unit Directors, alongside more substantive project management support to ongoing policy projects, fundraising proposals, and other responsibilities as determined by the priorities of the unit. These roles also offer the opportunity to develop skills supporting grant writing and other fundraising activities. Although the roles are embedded within their respective policy units, they collaborate regularly with our central Operations unit, and have scope to contribute to operational projects supporting CLTR's organisational development. This is a hands-on, generalist role suited to individuals looking to develop skills and experience in project management and operations within a thriving non-profit, focused on some of the most pressing issues of our time. With touch points into multiple parts of the organisation, the role offers fantastic exposure to different areas of work in a growing think tank. What you'll do: Operations support and administration: Coordinate team meetings, events and travel logistics Support policy team members in preparing presentations and other written outputs, e.g. website copy Coordinate team publication pipeline and related processes, e.g. liaising with copy editors and designers Coordinating management of contractors supporting policy unit work Support coordination of stakeholder engagement by team members, including upkeep of CRM systems Oversee the team calendar and coordinate planning of team-level activities, supporting the unit Director and Delivery Manager Ensure clear processes are in place at unit level for filing key documents, knowledge management, and other information security related procedures Support onboarding processes for new team members, in coordination with People Operations Support budget tracking and follow up of invoices and expenses at unit level Project coordination: Coordinate tracking of multiple unit projects and ensure progress updates are shared in a streamlined way Coordinate activity and impact logging across unit members, in collaboration with the unit Delivery Manager Provide flexible support to project activities as requested, including background research or other project management back stopping Grant writing and fundraising: Support in the coordination of input to grant proposals from policy unit staff, in close partnership with the Fundraising unit Contribute directly to grant writing, with appropriate support Contribute to ensuring consistent language and references across funding proposals within the unit, drawing on past project performance and project trackers Executive assistance: Support the unit Director with email and diary management Act as a reliable "gatekeeper" for the unit Director's time, and contribute to strategic decisions around time management (external invites, internal priorities, focus time etc) Provide travel booking and logistical support to the unit Director Please note this is not an exhaustive list, and you will be expected to carry out other tasks as reasonably required by your line manager Person Specification Essential Demonstrable experience in an operations, administrative or project management role. Project coordination skills, with the ability to coordinate work across multiple workstreams simultaneously and deliver to deadlines. A genuine passion for administration and operations, and in particular for identifying efficiencies and making systems work for people. Exceptional attention to detail, especially for coordinating complex calendars and travel logistics, preparing written documents and website content. Experience using tools like Google Slides, Canva or Powerpoint to prepare clear, professional briefing materials and presentations. Ability to produce clear written content for different audiences, e.g. funding proposals, website copy. The ability to maintain a high level of confidentiality and discretion at all times, including comfort with information-security protocols and sensitive document handling. High agency, flexibility and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to live and work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment Experience working as an executive assistant Experience working within either the AI safety or biosecurity policy ecosystem Knowledge of project management methodologies such as PRINCE2 or Agile This role might not be right for you if you're looking for a role with significant strategic or line-management scope. This is a hands-on coordination role with growth potential. It also isn't a stepping stone into policy research; we're looking for someone genuinely energised by operational excellence and developing a career trajectory within operations and / or project management. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least two times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits c.£55,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. Application Process To apply for this role, please submit your CV and a cover letter via this link by 0900 BST on 1st July. Please use your cover letter to outline how you meet the person specification above. We plan to conduct first round interviews with selected candidates on 15th, 16th and 17th July. First round interviews will be held remotely. Final interviews will be held on 23rd and 24th July in person at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks. We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR. Therefore, if you have any special access requirements or other support needs throughout the application process, including interview . click apply for full job details
Fight for Sight
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
