Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Digital Officer Location: London / Hybrid Salary: up to £35,500 Closing date: 26/06/2026 This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required. Are you a creative, results-driven fundraiser with a passion for growing supporter engagement? Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work. This is more than a digital role it s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact. About Us At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we deliver high-quality disability services across adult care, children s care and education. We are committed to going the extra mile creating opportunities for people to thrive, achieve independence, and feel part of their community. The Role As a Digital Officer, you ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences. Key responsibilities include: Plan, schedule and deliver a steady stream of high-quality content across social media channels Actively build and nurture our online community Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty Use data and insights to test, learn and continuously improve performance across channels Work closely with colleague across the charity Support campaigns, events and contribute fresh ideas Stay ahead of digital trends What We re Looking For Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content Hands-on experience managing social media channels with a strong understanding of what works across different platforms Confident in creating a range of digital content Comfortable diving into analytics, using data to refine your approach and maximise impact Experience of email marketing and understand how to create campaigns Organised, proactive and detail focused. What You ll Get in Return We recognise that our people are our greatest asset and we re committed to rewarding your impact: Recognition & Reward including vouchers up to £50 Excellent training and development opportunities Generous annual leave 25 days + bank holidays (rising to 28 days + BH) Pension scheme Death in service scheme Employee Assistance Programme Why Join Shaftesbury? Because every interaction, every connection, every opportunity we create adds up. From friendship to independence, from challenges overcome to new experiences, we believe it s the sum of many things that makes life meaningful. At Shaftesbury, you ll be part of a team that empowers people to take part, contribute and be valued. Our Commitment Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 18, 2026
Full time
Digital Officer Location: London / Hybrid Salary: up to £35,500 Closing date: 26/06/2026 This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required. Are you a creative, results-driven fundraiser with a passion for growing supporter engagement? Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work. This is more than a digital role it s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact. About Us At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we deliver high-quality disability services across adult care, children s care and education. We are committed to going the extra mile creating opportunities for people to thrive, achieve independence, and feel part of their community. The Role As a Digital Officer, you ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences. Key responsibilities include: Plan, schedule and deliver a steady stream of high-quality content across social media channels Actively build and nurture our online community Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty Use data and insights to test, learn and continuously improve performance across channels Work closely with colleague across the charity Support campaigns, events and contribute fresh ideas Stay ahead of digital trends What We re Looking For Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content Hands-on experience managing social media channels with a strong understanding of what works across different platforms Confident in creating a range of digital content Comfortable diving into analytics, using data to refine your approach and maximise impact Experience of email marketing and understand how to create campaigns Organised, proactive and detail focused. What You ll Get in Return We recognise that our people are our greatest asset and we re committed to rewarding your impact: Recognition & Reward including vouchers up to £50 Excellent training and development opportunities Generous annual leave 25 days + bank holidays (rising to 28 days + BH) Pension scheme Death in service scheme Employee Assistance Programme Why Join Shaftesbury? Because every interaction, every connection, every opportunity we create adds up. From friendship to independence, from challenges overcome to new experiences, we believe it s the sum of many things that makes life meaningful. At Shaftesbury, you ll be part of a team that empowers people to take part, contribute and be valued. Our Commitment Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Jun 18, 2026
Full time
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
We re looking for a Fundraising Manager to help shape the future of our Charity. For over 15 years, we have supported people with acute financial difficulty across Shropshire, Herefordshire and Worcestershire. We are now looking for an experienced and commercially minded candidate to lead and grow our fundraising activities. This newly created part-time (25 hours per week) role offers the opportunity to build a sustainable income-generation programme from the ground up and make a lasting impact on local communities. What we offer Flexible remote working Laptop and mobile phone Mileage allowance for business travel Auto-enrolment pension The opportunity to create and shape a new function A supportive team and Trustee Board committed to future growth Your key responsibilities as Fundraising Manager at NILS: Working closely with the Charity Manager, Finance Officer and Board of Trustees, you will develop and deliver a fundraising strategy that increases income and supports the charity's long-term growth. Develop and deliver a multi-stream fundraising strategy. Secure income through grants, trusts, foundations, corporate partnerships and community fundraising. Research, write and manage funding applications and reporting. Build and maintain relationships with funders, businesses, donors and community partners. Develop campaigns, events and supporter engagement activities. Support social media and digital communications that promote initiatives, engage supporters and raise awareness of the charity's work. Monitor performance and maintain accurate records using HubSpot. Provide regular reports to the Board of Trustees. What we re looking for in a Fundraising Manager: A proven track record of securing grants, donations and partnerships within the UK charity sector. Experience across multiple fundraising income streams. Excellent bid-writing, communication and relationship-building skills. The ability to work independently and develop new opportunities. Strong organisational, project management and financial awareness. A good understanding of charity regulations and GDPR. Residence within Shropshire, Herefordshire or Worcestershire, with willingness to travel across the region as required. Apply Now If you are an experienced fundraiser looking for an opportunity to make a meaningful difference in your local communities, we'd love to hear from you. To apply for this role as Fundraising Manager, please click " Apply Online " and upload an updated copy of your CV. Please note that NILS has appointed Working Solutions as its exclusive recruitment partner for this vacancy. All applications, enquiries and communications relating to the role must be directed through Working Solutions. To ensure a fair and consistent recruitment process, candidates should not contact NILS directly regarding this opportunity. Any direct approaches to NILS may not be considered as part of the application process.
Jun 17, 2026
Full time
We re looking for a Fundraising Manager to help shape the future of our Charity. For over 15 years, we have supported people with acute financial difficulty across Shropshire, Herefordshire and Worcestershire. We are now looking for an experienced and commercially minded candidate to lead and grow our fundraising activities. This newly created part-time (25 hours per week) role offers the opportunity to build a sustainable income-generation programme from the ground up and make a lasting impact on local communities. What we offer Flexible remote working Laptop and mobile phone Mileage allowance for business travel Auto-enrolment pension The opportunity to create and shape a new function A supportive team and Trustee Board committed to future growth Your key responsibilities as Fundraising Manager at NILS: Working closely with the Charity Manager, Finance Officer and Board of Trustees, you will develop and deliver a fundraising strategy that increases income and supports the charity's long-term growth. Develop and deliver a multi-stream fundraising strategy. Secure income through grants, trusts, foundations, corporate partnerships and community fundraising. Research, write and manage funding applications and reporting. Build and maintain relationships with funders, businesses, donors and community partners. Develop campaigns, events and supporter engagement activities. Support social media and digital communications that promote initiatives, engage supporters and raise awareness of the charity's work. Monitor performance and maintain accurate records using HubSpot. Provide regular reports to the Board of Trustees. What we re looking for in a Fundraising Manager: A proven track record of securing grants, donations and partnerships within the UK charity sector. Experience across multiple fundraising income streams. Excellent bid-writing, communication and relationship-building skills. The ability to work independently and develop new opportunities. Strong organisational, project management and financial awareness. A good understanding of charity regulations and GDPR. Residence within Shropshire, Herefordshire or Worcestershire, with willingness to travel across the region as required. Apply Now If you are an experienced fundraiser looking for an opportunity to make a meaningful difference in your local communities, we'd love to hear from you. To apply for this role as Fundraising Manager, please click " Apply Online " and upload an updated copy of your CV. Please note that NILS has appointed Working Solutions as its exclusive recruitment partner for this vacancy. All applications, enquiries and communications relating to the role must be directed through Working Solutions. To ensure a fair and consistent recruitment process, candidates should not contact NILS directly regarding this opportunity. Any direct approaches to NILS may not be considered as part of the application process.
The Associate Project Manager will support the delivery of projects within the Not For Profit sector, ensuring they are completed on time and within scope. This role in Cheadle requires strong organisational skills and experience in project management or delivery. Client Details This organisation operates within the Not For Profit sector and is well-regarded for its impactful initiatives. As a medium-sized entity, it offers a professional environment that values structured processes and measurable outcomes. Description Manage, mentor, and support Project Officers and Assistants, providing clear direction, prioritisation, constructive feedback, and day-to-day guidance to maintain high delivery standards. Support the end-to-end delivery of projects, ensuring activities are effectively planned, monitored, and executed in line with agreed timelines and scope. Coordinate project tasks and cross-functional workflows, ensuring teams across design, digital, content, communications, programmes, and fundraising are equipped to deliver on schedule. Identify, manage, and resolve project risks and issues proactively, escalating significant concerns to the Head of PMO alongside recommended mitigation strategies. Maintain comprehensive and accurate project documentation, including project plans, schedules, risk registers, action logs, and status updates. Build strong working relationships with internal and external stakeholders, ensuring clear communication, timely reporting, and alignment on deliverables. Oversee quality assurance processes, reviewing deliverables to ensure accuracy, alignment with project briefs, and readiness for launch. Facilitate project meetings by preparing agendas, documenting actions, and ensuring timely follow-up and accountability. Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, streamline workflows, and improve campaign delivery efficiency. Profile A successful Associate Project Manager should have: 3-5 years' experience in project coordination or project management roles, with a proven track record of working across cross-functional teams. Previous experience providing formal or informal team supervision is desirable. Demonstrated experience supporting organisational projects, campaigns, or initiatives involving multiple stakeholders and departments. Strong ability to manage project timelines, monitor deliverables, and coordinate activities across teams to ensure successful delivery. Proficiency in using project management platforms such as Asana, ClickUp, (url removed), MS Project, or similar tools. Experience supporting stakeholder engagement and communications, including the preparation of project updates, reports, presentations, and meeting documentation. Proven ability to thrive in fast-paced, deadline-driven environments while effectively managing multiple competing priorities. Previous experience within the charity, non-profit, or international development sector would be advantageous Job Offer Competitive salary. Hybrid working on offer. Fixed term contract based in Cheadle. Matched pension contributions for financial security. Access to employee discounts and memberships. 37.5 hours Wellbeing hub and prayer facilities to support personal needs. If you are looking to contribute to meaningful projects in Cheadle within the Not For Profit sector, this could be the ideal role for you. Apply today to take the next step in your career as an Associate Project Manager.
Jun 17, 2026
Contractor
The Associate Project Manager will support the delivery of projects within the Not For Profit sector, ensuring they are completed on time and within scope. This role in Cheadle requires strong organisational skills and experience in project management or delivery. Client Details This organisation operates within the Not For Profit sector and is well-regarded for its impactful initiatives. As a medium-sized entity, it offers a professional environment that values structured processes and measurable outcomes. Description Manage, mentor, and support Project Officers and Assistants, providing clear direction, prioritisation, constructive feedback, and day-to-day guidance to maintain high delivery standards. Support the end-to-end delivery of projects, ensuring activities are effectively planned, monitored, and executed in line with agreed timelines and scope. Coordinate project tasks and cross-functional workflows, ensuring teams across design, digital, content, communications, programmes, and fundraising are equipped to deliver on schedule. Identify, manage, and resolve project risks and issues proactively, escalating significant concerns to the Head of PMO alongside recommended mitigation strategies. Maintain comprehensive and accurate project documentation, including project plans, schedules, risk registers, action logs, and status updates. Build strong working relationships with internal and external stakeholders, ensuring clear communication, timely reporting, and alignment on deliverables. Oversee quality assurance processes, reviewing deliverables to ensure accuracy, alignment with project briefs, and readiness for launch. Facilitate project meetings by preparing agendas, documenting actions, and ensuring timely follow-up and accountability. Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, streamline workflows, and improve campaign delivery efficiency. Profile A successful Associate Project Manager should have: 3-5 years' experience in project coordination or project management roles, with a proven track record of working across cross-functional teams. Previous experience providing formal or informal team supervision is desirable. Demonstrated experience supporting organisational projects, campaigns, or initiatives involving multiple stakeholders and departments. Strong ability to manage project timelines, monitor deliverables, and coordinate activities across teams to ensure successful delivery. Proficiency in using project management platforms such as Asana, ClickUp, (url removed), MS Project, or similar tools. Experience supporting stakeholder engagement and communications, including the preparation of project updates, reports, presentations, and meeting documentation. Proven ability to thrive in fast-paced, deadline-driven environments while effectively managing multiple competing priorities. Previous experience within the charity, non-profit, or international development sector would be advantageous Job Offer Competitive salary. Hybrid working on offer. Fixed term contract based in Cheadle. Matched pension contributions for financial security. Access to employee discounts and memberships. 37.5 hours Wellbeing hub and prayer facilities to support personal needs. If you are looking to contribute to meaningful projects in Cheadle within the Not For Profit sector, this could be the ideal role for you. Apply today to take the next step in your career as an Associate Project Manager.
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
Jun 16, 2026
Full time
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
We're hiring: Senior Campaigns and Digital Engagement Officer Salary: £34,000 - £37,000 FTE (depending on experience) Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate Contract: 12 months fixed-term (with a view to extend subject to funding) Location: London hybrid (with remote-only options for an exceptional candidate) Closing Date: Sunday, 5th July The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter. About the role We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission. Key responsibilities include: Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating). Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme. Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience. Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships. This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract. What we're looking for This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with: Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets. Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy. Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories. Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice. Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English. Even if you don't tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply. Why join us? Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure). Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days). Growth & learning: A dedicated professional training budget to help you upskill. How to apply To apply, please download the full job description and send your CV and a cover letter explaining why your experience makes you a great fit and why you want to join our team to by Sunday, 5th July.
Jun 15, 2026
Full time
We're hiring: Senior Campaigns and Digital Engagement Officer Salary: £34,000 - £37,000 FTE (depending on experience) Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate Contract: 12 months fixed-term (with a view to extend subject to funding) Location: London hybrid (with remote-only options for an exceptional candidate) Closing Date: Sunday, 5th July The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter. About the role We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission. Key responsibilities include: Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating). Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme. Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience. Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships. This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract. What we're looking for This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with: Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets. Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy. Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories. Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice. Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English. Even if you don't tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply. Why join us? Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure). Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days). Growth & learning: A dedicated professional training budget to help you upskill. How to apply To apply, please download the full job description and send your CV and a cover letter explaining why your experience makes you a great fit and why you want to join our team to by Sunday, 5th July.
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
Oct 06, 2025
Full time
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 04, 2025
Full time
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Our client is looking for a digital marketing officer to grow the on-line presence and support the success of the marketing campaigns. We are ideally looking for someone who has had proven experience within digital Fundraising and can really take a lead role within this area. You will work closely with the Head of communications and marketing within this role. You will need to have had previous experience delivering and developing new and innovative campaigns. The role will have a large focus on digital Fundraising, as well as dealing with the strategy and budgeting. You will also be a key link in analysing campaigns and measuring the success rates. This role can be worked with a split of home and office working, and its Monday-Friday, ideally 37.5 hours a week, but we could consider 30 hours a week for the right person. This is a wonderful firm, and offers an extremely friendly working environment.
Oct 04, 2025
Full time
Our client is looking for a digital marketing officer to grow the on-line presence and support the success of the marketing campaigns. We are ideally looking for someone who has had proven experience within digital Fundraising and can really take a lead role within this area. You will work closely with the Head of communications and marketing within this role. You will need to have had previous experience delivering and developing new and innovative campaigns. The role will have a large focus on digital Fundraising, as well as dealing with the strategy and budgeting. You will also be a key link in analysing campaigns and measuring the success rates. This role can be worked with a split of home and office working, and its Monday-Friday, ideally 37.5 hours a week, but we could consider 30 hours a week for the right person. This is a wonderful firm, and offers an extremely friendly working environment.
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Oct 01, 2025
Full time
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
