7 jobs found

We are recruiting for an experienced Subsidy Officer to support a busy Revenues and Benefits team. The successful candidate will play a key role in ensuring Housing Benefit and Council Tax Reduction claims are assessed accurately, subsidy returns are completed correctly, and subsidy income is maximised. Key Responsibilities Review Housing Benefit and Council Tax Reduction claims to ensure accuracy a click apply for full job details

Shape the Future of Our City We are seeking an outstanding Chief Information Officer (CIO) to lead digital innovation and technology transformation across Milton Keynes City Council. This is a rare opportunity to play a pivotal role at the heart of a forward-thinking organisation, driving the adoption of emerging technologies, including AI and data-driven solutions, to improve outcomes for our residents, communities, and businesses. Reporting to the Director of Finance and Resources, you will act as a strategic partner to the Chief Executive, Elected Members and Corporate Leadership Team. You will help deliver organisational transformation while ensuring that our technology platforms are secure, resilient, and future-ready. If you would like an informal discussion about the role before applying, please contact to make arrangements. Milton Keynes City Council's ICT function has undergone significant modernisation, focused on building a secure, resilient, and future-ready digital foundation to support critical council services. Key achievements include: Cloud Transformation: Transition from an on-premise Azure VMware Solution to a native Azure platform, delivering enhanced scalability, resilience, disaster recovery, and cost transparency Network Modernisation: Implementation of SD-WAN and consolidation of the wide area network to improve connectivity, performance, and sustainability Cyber Resilience: Strengthening of security through a refreshed Cyber Incident Response Plan, enhanced monitoring, and plans for a managed Security Operations Centre (SOC) with 24/7 incident response AI & Innovation: Scaling AI, particularly Copilot - from pilot initiatives into everyday use, supported by strong governance, risk frameworks, and benefits realisation Partnerships: Leveraging suppliers and external partners to accelerate innovation and integrate AI into core systems Together, these initiatives position the Council to operate on a modern, secure, and resilient digital platform capable of supporting services in an increasingly complex environment. Interviews for this role will be held on 10th July 2026 At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive. Find out more about working with us here: Main Responsibility Set Strategic Direction: Develop and deliver a bold, future-focused ICT and Digital Strategy aligned to Council ambitions Lead AI & Innovation: Drive the scalable, governed adoption of AI, automation, and data-driven solutions Deliver Transformation: Enable organisation-wide change through technology and digital services Ensure Service Excellence: Maintain high-performing, reliable ICT services across infrastructure, applications, and support Strengthen Cyber Security: Ensure robust, compliant, and resilient security frameworks aligned to best practice Lead People & Culture: Inspire and develop a high-performing, collaborative workforce Engage Stakeholders: Build effective relationships with Members, senior leaders, and external partners Drive Value: Manage significant budgets and supplier relationships to deliver value for money The Ideal Candidate Significant experience as a senior ICT leader, with a proven track record of delivering transformation across complex, multi-functional organisations Strong technical knowledge across cloud platforms (Azure), enterprise infrastructure, cyber security, networking (including SD-WAN), and digital service delivery Experience leading AI adoption and innovation, with a clear understanding of governance, risk, and value realisation A track record of delivering large-scale programmes and change, balancing competing priorities and managing risk effectively Strong commercial and financial acumen, including budget management and supplier oversight Excellent communication and influencing skills, with experience working with senior leaders and elected members A collaborative leadership style, with the ability to engage, inspire, and develop high-performing teams Sound judgement, resilience, and the ability to lead through complexity and ambiguity Package Description In addition to your salary, we offer a range of benefits including: Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - eligible employees can access low cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses. Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

We are recruiting for an experienced Subsidy Officer to support a busy Revenues and Benefits team. The successful candidate will play a key role in ensuring Housing Benefit and Council Tax Reduction claims are assessed accurately, subsidy returns are completed correctly, and subsidy income is maximised. Key Responsibilities Review Housing Benefit and Council Tax Reduction claims to ensure accuracy and maximise subsidy recovery. Assist with the preparation, submission, and audit of annual Housing Benefit subsidy claims. Undertake targeted checking of high-risk and complex benefit cases. Identify opportunities to improve subsidy performance and make recommendations. Provide feedback on quality and performance, highlighting training needs. Support the delivery of subsidy-related training and guidance. Maintain up-to-date knowledge of benefits legislation, case law, and procedures. Deputise for the Subsidy Team Leader when required. Essential Requirements GCSEs (or equivalent) including Maths and English. Experience working within a Revenues and Benefits environment. Strong understanding of Housing Benefit and Council Tax Reduction legislation. Excellent analytical, organisational, and communication skills. Proficient in Microsoft Office and ICT systems. Ability to work independently and meet deadlines.

We are currently looking for an experienced Senior Housing Benefits Officer to join a busy Revenues and Benefits service. This Senior Housing Benefits Officer role will focus primarily on Housing Benefit appeals, Tribunal submissions, complex assessments and quality assurance. The successful candidate will manage complex Housing Benefit appeal cases and provide technical support across the service. This Senior Housing Benefits Officer position would suit someone with extensive Housing Benefits experience and a strong background in appeals work. The Role - Managing complex Housing Benefit appeals from review through to Tribunal. - Preparing appeal submissions and supporting Tribunal cases. - Undertaking complex Housing Benefit and Council Tax Reduction assessments. - Carrying out quality checks on benefit assessments. - Providing technical guidance on Housing Benefit legislation. - Supporting Team Leaders and deputising where required. - Reviewing legislative and policy changes. - Assisting with Housing Benefit subsidy work and subsidy maximisation. - Dealing with enquiries from MPs, elected members and stakeholders. Key Requirements - Previous experience working as a Senior Housing Benefits Officer or equivalent. - Extensive knowledge of Housing Benefit and Council Tax Reduction legislation. - Significant experience managing Housing Benefit appeals and Tribunal submissions. - Experience assessing complex Housing Benefit claims. - Experience undertaking quality assurance and checking benefit assessments. - Knowledge of Housing Benefit subsidy requirements. - Experience using Northgate, Civica or similar benefits systems. What You Need to Do Now If you are interested in this Senior Housing Benefits Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Senior Housing Benefits Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Senior Housing Benefits Officers, Benefits Appeals Officers, Housing Benefits Assessors and Revenues & Benefits roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Revenues and Benefits professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Subsidy Officer Northampton Contract £23.34 per hour PAYE or £32 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Subsidy Officer Working pattern - Part Remote This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance. 2. To assist in the completion of the Housing Benefit subsidy returns and claims including working with auditors 3. To ensure that the subsidy position improves and income to the Council is maximised. 4. To support the Training and Resilience team by identifying development needs of officers through Subsidy checking. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Revenues & Benefits Systems Officer Location: Surrey Rate: 28.80 per hour (Umbrella) Hours: Full-time, 36 hours per week Working Pattern: Monday to Friday Contract: Office-based initially, with potential for hybrid working following a successful induction period About the Role : An excellent opportunity has arisen for an experienced Benefits professional looking to take the next step in their career and move into a more technical, systems-focused role. We are seeking a Revenues & Benefits Systems Officer with significant experience in Housing Benefits and Council Tax Reduction administration who is ready to apply their operational expertise to the maintenance, development, and enhancement of a Revenues & Benefits system environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key Responsibilities Support the effective maintenance, development, and administration of the Revenues & Benefits system (Academy). Assist in delivering a high-quality systems support service that enables statutory and legal obligations to be met. Develop and maintain a detailed understanding of Academy functionality and system operations. Manage regular data updates and ensure reports are produced in line with business requirements. Support system testing, upgrades, enhancements, and the resolution of day-to-day system issues. Produce ad hoc reports and undertake system configuration changes as required. Assist with statutory returns, including subsidy work, and liaise with external auditors where necessary. Create, review, and maintain procedure manuals and system documentation. Provide advice and support to colleagues regarding system functionality, reporting, and upgrades. Work collaboratively with operational teams, IT colleagues, and external suppliers to maximise system performance and efficiency. About You To be successful in this role, you will have: Significant experience in Benefits assessment, including Housing Benefit and Council Tax Reduction. Strong knowledge of Benefits legislation, operational processes, and workflows. Excellent analytical and problem-solving skills. Good working knowledge of Microsoft Excel, including lookups, pivot tables, and data manipulation. The ability to communicate effectively with both technical and non-technical stakeholders. A proactive approach and a willingness to learn new systems and technical skills. Desirable ExperienceExperience or knowledge of any of the following would be advantageous: Academy Revenues & Benefits system QBF SQL CAKE / HBAP Quality Assurance processes Benefits Appeals End-of-Year processing Subsidy and statutory returns If you are an experienced Benefits professional looking to broaden your career into systems administration and development, we would love to hear from you.

Subsidy Officer Northampton Contract £23.34 per hour PAYE or £32 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Subsidy Officer Working pattern - Part Remote This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance. 2. To assist in the completion of the Housing Benefit subsidy returns and claims including working with auditors 3. To ensure that the subsidy position improves and income to the Council is maximised. 4. To support the Training and Resilience team by identifying development needs of officers through Subsidy checking. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer