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agile delivery manager
CPR
Software Asset Manager
CPR City, Birmingham
Software Asset Manager Birmingham/Hybrid 55,687 - 65,514 + Benefits We are recruiting for an experienced Software Asset Manager to oversee a portfolio of business-critical applications within a large and complex organisation. You will be responsible for managing application lifecycles, software licensing, change and release planning, and application optimisation. Working closely with stakeholders across the business, you will ensure applications remain secure, efficient, and aligned to organisational needs. Key Responsibilities: Manage the lifecycle of a portfolio of applications Lead application change, maintenance, upgrades, and release planning Drive application rationalisation, optimisation, and licence reclamation Develop and improve application lifecycle management processes Support the delivery of large-scale technology projects Engage with stakeholders to understand user needs and deliver effective solutions About You: Extensive experience managing application lifecycles in a complex environment Strong knowledge of Software Asset Management, licensing, service management, and change management Experience developing and implementing lifecycle management strategies Understanding of Agile, Waterfall, and Lean delivery methodologies Excellent stakeholder management and communication skills Experience working on large-scale technology or transformation programmes
Jun 28, 2026
Full time
Software Asset Manager Birmingham/Hybrid 55,687 - 65,514 + Benefits We are recruiting for an experienced Software Asset Manager to oversee a portfolio of business-critical applications within a large and complex organisation. You will be responsible for managing application lifecycles, software licensing, change and release planning, and application optimisation. Working closely with stakeholders across the business, you will ensure applications remain secure, efficient, and aligned to organisational needs. Key Responsibilities: Manage the lifecycle of a portfolio of applications Lead application change, maintenance, upgrades, and release planning Drive application rationalisation, optimisation, and licence reclamation Develop and improve application lifecycle management processes Support the delivery of large-scale technology projects Engage with stakeholders to understand user needs and deliver effective solutions About You: Extensive experience managing application lifecycles in a complex environment Strong knowledge of Software Asset Management, licensing, service management, and change management Experience developing and implementing lifecycle management strategies Understanding of Agile, Waterfall, and Lean delivery methodologies Excellent stakeholder management and communication skills Experience working on large-scale technology or transformation programmes
itecopeople
Delivery Manager - Change
itecopeople
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
Jun 28, 2026
Full time
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
Datatech
Data & AI Delivery Senior Manager/Associate Director Capital Markets
Datatech City, Edinburgh
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jun 28, 2026
Full time
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Datatech
Data & AI Delivery Senior Manager/Associate Director Capital Markets
Datatech
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13120 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jun 28, 2026
Full time
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13120 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Akkodis
ServiceNow HRSD Project Manager £85k + bonus
Akkodis
ServiceNow HRSD Project Manager UK hybrid Permanent - 85k + 8k bonus I'm working with a client who are growing their ServiceNow HR capability and looking for a Project Manager who has proper experience delivering HRSD programmes. This is a good one for someone who knows how to keep a ServiceNow delivery moving without turning everything into endless governance for the sake of it. You'll be the person making sure the plan is clear, the right people are involved, risks are being dealt with early, and the customer always knows where things stand. The role sits across ServiceNow HRSD and HR transformation, so you'll be delivering work around areas like HR case management, Employee Centre, HR knowledge, service catalogues, employee journeys, workbooks, flows and wider employee experience improvements. You don't need to be the deepest technical person in the room, but you do need to understand the platform well enough to have credible conversations with customers, challenge where needed, and bring in the right functional or technical people at the right time. You'll be accountable for the full delivery of ServiceNow projects, covering planning, governance, resourcing, reporting, budgets, risks, issues and dependencies. Just as importantly, you'll be working closely with senior stakeholders, HR SMEs, delivery teams and customer teams to make sure the programme is properly aligned to what the business is trying to achieve. There's also a consulting angle to this role, which makes it more interesting than a straight internal PM position. You'll get exposure to the full journey from sales into delivery, including how opportunities move from proposal and mobilisation into implementation. So if you enjoy working with customers, shaping the delivery approach and being involved in genuinely visible transformation work, this should be a strong fit. You'll need: Experience delivering ServiceNow HRSD or HRIS programmes Strong project management experience across full delivery lifecycles ServiceNow Foundations and HR Foundations accreditations as a minimum Good understanding of HR operations, employee lifecycle and HR service delivery Confidence managing senior stakeholders, business SMEs and delivery teams Experience with tools like Jira, MS Project, Miro, Excel and PowerPoint Exposure to Agile delivery, ideally Scrum, SAFe or PMP led environments CSA, CIS HRSD or Scrum Master certification would be useful, but the main thing is that you've led ServiceNow HR delivery before and you know how to keep complex programmes on track. This would suit someone who enjoys being in the middle of it all - customers, delivery teams, governance, risks, plans, workshops, decisions, the lot. Someone who can bring structure without slowing everything down, and who can speak confidently about ServiceNow HRSD without pretending to be an architect. If you're a ServiceNow Project Manager with HRSD experience and you want to be part of a growing HR transformation practice, this is well worth a chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 28, 2026
Full time
ServiceNow HRSD Project Manager UK hybrid Permanent - 85k + 8k bonus I'm working with a client who are growing their ServiceNow HR capability and looking for a Project Manager who has proper experience delivering HRSD programmes. This is a good one for someone who knows how to keep a ServiceNow delivery moving without turning everything into endless governance for the sake of it. You'll be the person making sure the plan is clear, the right people are involved, risks are being dealt with early, and the customer always knows where things stand. The role sits across ServiceNow HRSD and HR transformation, so you'll be delivering work around areas like HR case management, Employee Centre, HR knowledge, service catalogues, employee journeys, workbooks, flows and wider employee experience improvements. You don't need to be the deepest technical person in the room, but you do need to understand the platform well enough to have credible conversations with customers, challenge where needed, and bring in the right functional or technical people at the right time. You'll be accountable for the full delivery of ServiceNow projects, covering planning, governance, resourcing, reporting, budgets, risks, issues and dependencies. Just as importantly, you'll be working closely with senior stakeholders, HR SMEs, delivery teams and customer teams to make sure the programme is properly aligned to what the business is trying to achieve. There's also a consulting angle to this role, which makes it more interesting than a straight internal PM position. You'll get exposure to the full journey from sales into delivery, including how opportunities move from proposal and mobilisation into implementation. So if you enjoy working with customers, shaping the delivery approach and being involved in genuinely visible transformation work, this should be a strong fit. You'll need: Experience delivering ServiceNow HRSD or HRIS programmes Strong project management experience across full delivery lifecycles ServiceNow Foundations and HR Foundations accreditations as a minimum Good understanding of HR operations, employee lifecycle and HR service delivery Confidence managing senior stakeholders, business SMEs and delivery teams Experience with tools like Jira, MS Project, Miro, Excel and PowerPoint Exposure to Agile delivery, ideally Scrum, SAFe or PMP led environments CSA, CIS HRSD or Scrum Master certification would be useful, but the main thing is that you've led ServiceNow HR delivery before and you know how to keep complex programmes on track. This would suit someone who enjoys being in the middle of it all - customers, delivery teams, governance, risks, plans, workshops, decisions, the lot. Someone who can bring structure without slowing everything down, and who can speak confidently about ServiceNow HRSD without pretending to be an architect. If you're a ServiceNow Project Manager with HRSD experience and you want to be part of a growing HR transformation practice, this is well worth a chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
JAM Recruitment Ltd
SAP Technical Delivery Manager
JAM Recruitment Ltd Frimley, Surrey
Join a world-renowned aerospace organisation as a SAP Technical Delivery Manager in Preston / Frimley 1-2 days per month onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for SAP Technical Delivery Manager to add to their talented, hardworking team in Preston / Frimley on an initial 6 months contract. Striving for innovation and creativity you can ensure no two days will be the same. The rate per hour: 791.70 per day inside IR35 / umbrella The role: The primary objective of the DevOps team is to efficiently deliver with good quality and good value for money, changes as agreed in the Working Group Roadmaps, and to effectively perform run and maintain activities. The SAP Technical Delivery Consultant will be responsible for: Managing the effective delivery of a number of tactical SAP changes within the backlog Ensuring optimal use of the resources with team to maximise throughput and therefore value to the business. Promote DevOps principals: Collaboration Customer centric decision making Focus on automation and efficiency Failure as a learning opportunity Generative, performance orientated culture Metric influenced continuous improvement Agile ways of working including 13 week PI planning cycles, stand-ups, sprint planning, reviews and retrospectives. APPLY NOW If this sounds like the role for you, we would love to hear from you! Send your profile to Stella today!
Jun 28, 2026
Contractor
Join a world-renowned aerospace organisation as a SAP Technical Delivery Manager in Preston / Frimley 1-2 days per month onsite Due to a drive for greater success, this advanced manufacturing business is currently searching for SAP Technical Delivery Manager to add to their talented, hardworking team in Preston / Frimley on an initial 6 months contract. Striving for innovation and creativity you can ensure no two days will be the same. The rate per hour: 791.70 per day inside IR35 / umbrella The role: The primary objective of the DevOps team is to efficiently deliver with good quality and good value for money, changes as agreed in the Working Group Roadmaps, and to effectively perform run and maintain activities. The SAP Technical Delivery Consultant will be responsible for: Managing the effective delivery of a number of tactical SAP changes within the backlog Ensuring optimal use of the resources with team to maximise throughput and therefore value to the business. Promote DevOps principals: Collaboration Customer centric decision making Focus on automation and efficiency Failure as a learning opportunity Generative, performance orientated culture Metric influenced continuous improvement Agile ways of working including 13 week PI planning cycles, stand-ups, sprint planning, reviews and retrospectives. APPLY NOW If this sounds like the role for you, we would love to hear from you! Send your profile to Stella today!
Career Concept
Business Analyst / Project Manager
Career Concept Chertsey, Surrey
Business Analyst / Project Manager Opportunity to join a growth company in the Financial services sector Focus on IT Applications projects along with Infrastructure and Operations. Broad spectrum role Duties include: Business Requirements Analysis Creation of User Stories Stakeholder management Business Process Analysis / Management Project Management & Project Delivery Agile / Lean approach Skills required: 2+ Years in a Business Analyst or Project Manager based position Any formal Project Management skills such as Agile, SCRUM, Prince 2, Waterfall is beneficial Project Management tools, any Excel, JIRA, VISIO etc Strong communication skills
Jun 28, 2026
Full time
Business Analyst / Project Manager Opportunity to join a growth company in the Financial services sector Focus on IT Applications projects along with Infrastructure and Operations. Broad spectrum role Duties include: Business Requirements Analysis Creation of User Stories Stakeholder management Business Process Analysis / Management Project Management & Project Delivery Agile / Lean approach Skills required: 2+ Years in a Business Analyst or Project Manager based position Any formal Project Management skills such as Agile, SCRUM, Prince 2, Waterfall is beneficial Project Management tools, any Excel, JIRA, VISIO etc Strong communication skills
Pontoon
Visual Designer
Pontoon City, Edinburgh
Join Our Team as a Visual Designer! Contract Length - 6 Months Location; Edinburgh Working Pattern: 2 days per week in the office Are you a talented Visual Designer looking to make a meaningful impact in the digital product design space? Do you thrive in a dynamic, product-led environment? If so, we want to hear from you! About the Role As a mid-to-senior level Visual Designer, you'll play a pivotal role in enhancing and elevating digital product experiences across multiple brands. You will work within an established design system, blending creativity with technical feasibility to deliver visually striking and user-friendly designs. What You'll Do: Elevate Experiences: Apply your visual design expertise to enhance digital products on both web and mobile platforms. Collaborate Effectively: Work closely with Product Owners, Engineers, UX Designers, and Customer Journey Managers in a multidisciplinary team to ensure cohesive end-to-end experiences. Produce High-Quality Outputs: Translate concepts into high-fidelity UI designs and visual assets that align with brand and accessibility standards. Support Multiple Projects: Flexibly contribute to various workstreams, adapting your designs to meet unique product requirements. Refine Our Design System: Help enhance and scale our design system, ensuring consistency and quality across all outputs. Key Deliverables Include: High-fidelity UI designs for web and mobile applications. Visually engaging solutions to complex product challenges. Design assets aligned with brand and product requirements. What You Bring: A strong visual design portfolio showcasing your UI and digital product work. Experience in large, complex organizations, ideally across multiple brands. Proven ability to work within established design systems. Familiarity with agile, product-led environments. An understanding of UI design principles, layout, hierarchy, and visual storytelling. Experience collaborating closely with cross-functional teams including UX, product, and engineering. Tools & Technical Competencies: Proficiency in Figma (essential) for design and prototyping. Familiarity with Adobe Creative Suite and Microsoft tools is a plus. Basic understanding of front-end development principles is advantageous but not required. Why Join Us? Work in a vibrant and collaborative environment. Contribute to exciting projects that make a real impact. Engage with a diverse team of professionals who are passionate about design and innovation. Desirable Experience: Exposure to fintech or financial services environments. Basic front-end development knowledge. Success Profile: A successful candidate will showcase strong visual craft, navigate complexity with ease, and confidently operate in a fast-paced product environment. If you're excited to contribute to both concept and delivery while collaborating with multidisciplinary teams, we want you on board! Ready to Make Your Mark? If this sounds like the perfect opportunity for you, don't hesitate! Apply today and join us in creating amazing digital product experiences! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 27, 2026
Contractor
Join Our Team as a Visual Designer! Contract Length - 6 Months Location; Edinburgh Working Pattern: 2 days per week in the office Are you a talented Visual Designer looking to make a meaningful impact in the digital product design space? Do you thrive in a dynamic, product-led environment? If so, we want to hear from you! About the Role As a mid-to-senior level Visual Designer, you'll play a pivotal role in enhancing and elevating digital product experiences across multiple brands. You will work within an established design system, blending creativity with technical feasibility to deliver visually striking and user-friendly designs. What You'll Do: Elevate Experiences: Apply your visual design expertise to enhance digital products on both web and mobile platforms. Collaborate Effectively: Work closely with Product Owners, Engineers, UX Designers, and Customer Journey Managers in a multidisciplinary team to ensure cohesive end-to-end experiences. Produce High-Quality Outputs: Translate concepts into high-fidelity UI designs and visual assets that align with brand and accessibility standards. Support Multiple Projects: Flexibly contribute to various workstreams, adapting your designs to meet unique product requirements. Refine Our Design System: Help enhance and scale our design system, ensuring consistency and quality across all outputs. Key Deliverables Include: High-fidelity UI designs for web and mobile applications. Visually engaging solutions to complex product challenges. Design assets aligned with brand and product requirements. What You Bring: A strong visual design portfolio showcasing your UI and digital product work. Experience in large, complex organizations, ideally across multiple brands. Proven ability to work within established design systems. Familiarity with agile, product-led environments. An understanding of UI design principles, layout, hierarchy, and visual storytelling. Experience collaborating closely with cross-functional teams including UX, product, and engineering. Tools & Technical Competencies: Proficiency in Figma (essential) for design and prototyping. Familiarity with Adobe Creative Suite and Microsoft tools is a plus. Basic understanding of front-end development principles is advantageous but not required. Why Join Us? Work in a vibrant and collaborative environment. Contribute to exciting projects that make a real impact. Engage with a diverse team of professionals who are passionate about design and innovation. Desirable Experience: Exposure to fintech or financial services environments. Basic front-end development knowledge. Success Profile: A successful candidate will showcase strong visual craft, navigate complexity with ease, and confidently operate in a fast-paced product environment. If you're excited to contribute to both concept and delivery while collaborating with multidisciplinary teams, we want you on board! Ready to Make Your Mark? If this sounds like the perfect opportunity for you, don't hesitate! Apply today and join us in creating amazing digital product experiences! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Belmont Recruitment
It Project Manager
Belmont Recruitment Bradford, Yorkshire
Belmont Recruitment are currently seeking an experienced IT Project Manager to work with our Local Authority client on an interim basis. This is a full-time role working 37 hours per week on a hybrid basis. Overview: This role sits within the IT Services team and is responsible for leading the Project Team and supporting the delivery of a portfolio of IT and information systems projects across the organisation. The role involves managing projects through the full lifecycle, ensuring effective analysis of business requirements and the delivery of appropriate IT solutions. The successful candidate will also be responsible for overseeing programme resource planning and budget management, producing regular programme status reports, and providing PMO support and direction to Project Analysts. Main Duties: Managing a portfolio of IT and information systems projects Leading projects through the full lifecycle from initiation to completion Analysing business requirements and supporting the delivery of appropriate IT solutions Overseeing programme resource planning and budget management Producing programme status reports Providing PMO support and direction to Project Analysts Essential Criteria: Previous experience working at a senior level within an ICT environment, preferably within a Local Authority / Public Sector organisation Proven background in delivering multiple concurrent IT or systems projects, working with senior stakeholders in complex environments Experienced in managing budgets and resource allocation across projects Strong knowledge of project and programme management methodologies such as PRINCE2, Agile and MSP Excellent stakeholder management and communication skills If your skills match the above criteria, please apply with your up-to-date CV .
Jun 27, 2026
Contractor
Belmont Recruitment are currently seeking an experienced IT Project Manager to work with our Local Authority client on an interim basis. This is a full-time role working 37 hours per week on a hybrid basis. Overview: This role sits within the IT Services team and is responsible for leading the Project Team and supporting the delivery of a portfolio of IT and information systems projects across the organisation. The role involves managing projects through the full lifecycle, ensuring effective analysis of business requirements and the delivery of appropriate IT solutions. The successful candidate will also be responsible for overseeing programme resource planning and budget management, producing regular programme status reports, and providing PMO support and direction to Project Analysts. Main Duties: Managing a portfolio of IT and information systems projects Leading projects through the full lifecycle from initiation to completion Analysing business requirements and supporting the delivery of appropriate IT solutions Overseeing programme resource planning and budget management Producing programme status reports Providing PMO support and direction to Project Analysts Essential Criteria: Previous experience working at a senior level within an ICT environment, preferably within a Local Authority / Public Sector organisation Proven background in delivering multiple concurrent IT or systems projects, working with senior stakeholders in complex environments Experienced in managing budgets and resource allocation across projects Strong knowledge of project and programme management methodologies such as PRINCE2, Agile and MSP Excellent stakeholder management and communication skills If your skills match the above criteria, please apply with your up-to-date CV .
itecopeople
Lead Developer / Development Manager
itecopeople
Lead Developer / Software Development Manager Gloucestershire (Primarily Office-Based) Salary: c 70,000 + Benefits An established national profit-with-a-purpose organisation is seeking an experienced Lead Developer / Software Development Manager to lead the next phase of its software and digital transformation. This is a highly visible role responsible for shaping software strategy, building internal development capability and reducing reliance on external suppliers by bringing key systems and platforms in-house. You will combine strong technical expertise with excellent stakeholder management skills and the ability to drive organisational change. The Role Working closely with stakeholders across the business, you will develop and deliver a roadmap for transitioning externally managed systems and services into an internal development function. You will establish strong relationships with existing suppliers, influence technology strategy and help build a long-term software development capability. Key Responsibilities Lead, mentor and develop a small software development team, with scope to grow the function over time. Build strong relationships with stakeholders across the organisation. Manage relationships with third-party suppliers and development partners. Create and deliver a roadmap for transitioning externally managed systems in-house. Take ownership of software applications, web platforms, and digital products. Drive continuous improvement across systems, processes and development practices. Identify opportunities to improve efficiency and organisational performance through technology. Contribute to technical design, development and solution delivery where required. Promote best practice in software development, security and Agile delivery. Essential Skills & Experience Previous experience leading, mentoring or managing software developers. Strong stakeholder management and relationship-building skills. Excellent communication skills, able to engage both technical and non-technical audiences. Proven ability to drive change, improve systems and implement new ways of working. Commercial awareness and understanding of how technology supports organisational performance. Experience working with third-party suppliers and outsourced development partners. Proactive, solutions-focused approach with strong problem-solving skills. Technical Experience Experience in several of the following areas: PHP development C# / .NET development Web application development SQL and database technologies API integrations Cloud platforms (AWS, Azure or GCP) Agile delivery environments Modern software development practices Desirable Skills Microsoft Dynamics 365 Power Platform Power BI WordPress About You You may currently be a Lead Developer, Technical Lead, or Development Manager looking for an opportunity to shape a function and make a lasting impact. You will be collaborative, credible, commercially aware and comfortable balancing strategic leadership with hands-on involvement. Location The role is primarily based at the organisation's Gloucestershire headquarters, particularly during onboarding and the transition period. A London office location may be considered for the right candidate. What's On Offer Opportunity to shape and influence technology strategy. High levels of ownership and autonomy. Chance to build and develop an internal software capability. Significant stakeholder exposure. Long-term career growth and development opportunities. To apply, please send your CV to (url removed) Services advertised are those of an Employment Agency.
Jun 27, 2026
Full time
Lead Developer / Software Development Manager Gloucestershire (Primarily Office-Based) Salary: c 70,000 + Benefits An established national profit-with-a-purpose organisation is seeking an experienced Lead Developer / Software Development Manager to lead the next phase of its software and digital transformation. This is a highly visible role responsible for shaping software strategy, building internal development capability and reducing reliance on external suppliers by bringing key systems and platforms in-house. You will combine strong technical expertise with excellent stakeholder management skills and the ability to drive organisational change. The Role Working closely with stakeholders across the business, you will develop and deliver a roadmap for transitioning externally managed systems and services into an internal development function. You will establish strong relationships with existing suppliers, influence technology strategy and help build a long-term software development capability. Key Responsibilities Lead, mentor and develop a small software development team, with scope to grow the function over time. Build strong relationships with stakeholders across the organisation. Manage relationships with third-party suppliers and development partners. Create and deliver a roadmap for transitioning externally managed systems in-house. Take ownership of software applications, web platforms, and digital products. Drive continuous improvement across systems, processes and development practices. Identify opportunities to improve efficiency and organisational performance through technology. Contribute to technical design, development and solution delivery where required. Promote best practice in software development, security and Agile delivery. Essential Skills & Experience Previous experience leading, mentoring or managing software developers. Strong stakeholder management and relationship-building skills. Excellent communication skills, able to engage both technical and non-technical audiences. Proven ability to drive change, improve systems and implement new ways of working. Commercial awareness and understanding of how technology supports organisational performance. Experience working with third-party suppliers and outsourced development partners. Proactive, solutions-focused approach with strong problem-solving skills. Technical Experience Experience in several of the following areas: PHP development C# / .NET development Web application development SQL and database technologies API integrations Cloud platforms (AWS, Azure or GCP) Agile delivery environments Modern software development practices Desirable Skills Microsoft Dynamics 365 Power Platform Power BI WordPress About You You may currently be a Lead Developer, Technical Lead, or Development Manager looking for an opportunity to shape a function and make a lasting impact. You will be collaborative, credible, commercially aware and comfortable balancing strategic leadership with hands-on involvement. Location The role is primarily based at the organisation's Gloucestershire headquarters, particularly during onboarding and the transition period. A London office location may be considered for the right candidate. What's On Offer Opportunity to shape and influence technology strategy. High levels of ownership and autonomy. Chance to build and develop an internal software capability. Significant stakeholder exposure. Long-term career growth and development opportunities. To apply, please send your CV to (url removed) Services advertised are those of an Employment Agency.
Tatton Recruitment
Project Planner
Tatton Recruitment Chaddesden, Derby
Project Planner (Rail / Rolling Stock Overhaul) Derby Full Time Perm We are seeking a structured and proactive Project Planner to join our team. In this critical role, you will be the analytical engine room supporting our Senior Project Manager, ensuring that our project plans, ERP systems, and overhaul schedules are flawlessly maintained. If you are a naturally organized professional who loves diving into data sets, optimizing workflows, and ensuring that shop floor reality perfectly mirrors master schedules, this is your next career step. Your Key Responsibilities Create, update, and maintain detailed project plans. You will directly support the scheduling of bogies, rail vehicles, and heavy overhaul activities to optimize workshop throughput. Own the data entry and maintenance of work orders within our ERP system, ensuring absolute data integrity, tracking progress, and flagging any delivery deviations early. Collate performance metrics from multiple sources to prepare project review packs, maintain tracking KPIs, and provide critical inputs for Estimate at Completion (EAC) forecasting. Work hand-in-hand with workshop production leads, field services, engineering, and procurement to ensure planning reflects real operational constraints and resource capacity. Maintain strict version control over all planning data, ensuring everything follows agreed corporate processes, standards, and safety systems of work. Essential Skilled Required: What We Are Looking For Industry Experience: Proven track record in project planning, scheduling, or project coordination within an engineering, manufacturing, or rail environment. Hands-on experience using ERP systems and advanced planning tools to manage high-volume work orders and track actual vs. planned progress. Highly proficient in Microsoft Excel, comfortable manipulating and interpreting large datasets to build clear reports. Exceptionally numerate and data-driven with a razor-sharp attention to detail. Able to translate data confidently and collaborate effectively with diverse teams, from shop-floor technicians to senior stakeholders. How Success is Measured in This Role: Planning accuracy (plan vs. actual performance). Schedule adherence supporting On-Time Delivery (OTD) ERP data integrity and work order tracking completeness. Timeliness and reliability of EAC financial forecasting inputs. You will step into an agile environment where your reports and insights will directly drive multi-million-pound asset decisions. We offer a structured path for continuous professional improvement and a collaborative team culture. For more information, either apply directly or call Lindsay on (phone number removed) quoting Reference 81037
Jun 27, 2026
Full time
Project Planner (Rail / Rolling Stock Overhaul) Derby Full Time Perm We are seeking a structured and proactive Project Planner to join our team. In this critical role, you will be the analytical engine room supporting our Senior Project Manager, ensuring that our project plans, ERP systems, and overhaul schedules are flawlessly maintained. If you are a naturally organized professional who loves diving into data sets, optimizing workflows, and ensuring that shop floor reality perfectly mirrors master schedules, this is your next career step. Your Key Responsibilities Create, update, and maintain detailed project plans. You will directly support the scheduling of bogies, rail vehicles, and heavy overhaul activities to optimize workshop throughput. Own the data entry and maintenance of work orders within our ERP system, ensuring absolute data integrity, tracking progress, and flagging any delivery deviations early. Collate performance metrics from multiple sources to prepare project review packs, maintain tracking KPIs, and provide critical inputs for Estimate at Completion (EAC) forecasting. Work hand-in-hand with workshop production leads, field services, engineering, and procurement to ensure planning reflects real operational constraints and resource capacity. Maintain strict version control over all planning data, ensuring everything follows agreed corporate processes, standards, and safety systems of work. Essential Skilled Required: What We Are Looking For Industry Experience: Proven track record in project planning, scheduling, or project coordination within an engineering, manufacturing, or rail environment. Hands-on experience using ERP systems and advanced planning tools to manage high-volume work orders and track actual vs. planned progress. Highly proficient in Microsoft Excel, comfortable manipulating and interpreting large datasets to build clear reports. Exceptionally numerate and data-driven with a razor-sharp attention to detail. Able to translate data confidently and collaborate effectively with diverse teams, from shop-floor technicians to senior stakeholders. How Success is Measured in This Role: Planning accuracy (plan vs. actual performance). Schedule adherence supporting On-Time Delivery (OTD) ERP data integrity and work order tracking completeness. Timeliness and reliability of EAC financial forecasting inputs. You will step into an agile environment where your reports and insights will directly drive multi-million-pound asset decisions. We offer a structured path for continuous professional improvement and a collaborative team culture. For more information, either apply directly or call Lindsay on (phone number removed) quoting Reference 81037
Butlin's
Supervisor Plus (All Areas)
Butlin's Bognor Regis, Sussex
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 27, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Lead DevOps Engineer
Tank Recruitment
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
Jun 27, 2026
Full time
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
The Guinness Partnership
Independent Living Manager
The Guinness Partnership
JOB DESCRIPTION The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. Essential criteria A full UK driving licence and access to your own vehicle. Demonstrates a sensitive and supportive approach to vulnerable people. Ability to work successfully with a diverse range of customers and partner agencies. Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible. Good communication skills, including interpersonal, written and computer literacy. If you re interested in joining us and would like to apply for this role, please review the role profile to view the key responsibilities and to ensure you meet the essential criteria. Interviews will take place in person at our Oldham office during the week commencing 6th July. Please note: This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Jun 27, 2026
Full time
JOB DESCRIPTION The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Manchester and Cheshire. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across the North West. Key responsibilities Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents. Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports. Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required. Stakeholder engagement : You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate. Resident satisfaction : You will be a great relationship builder to ensure our residents receive the best service possible. Planning and prioritising : No two days are ever the same, and you will have a busy schedule, so good time management is essential. Essential criteria A full UK driving licence and access to your own vehicle. Demonstrates a sensitive and supportive approach to vulnerable people. Ability to work successfully with a diverse range of customers and partner agencies. Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible. Good communication skills, including interpersonal, written and computer literacy. If you re interested in joining us and would like to apply for this role, please review the role profile to view the key responsibilities and to ensure you meet the essential criteria. Interviews will take place in person at our Oldham office during the week commencing 6th July. Please note: This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
Experis
Senior ITSM Engineer
Experis Basingstoke, Hampshire
Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards. Support the optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments. Experience with SQL, SQL Server clustering and PKI infrastructure. Scripting and automation experience using PowerShell, SQL, JavaScript or REST services. Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 27, 2026
Contractor
Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards. Support the optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments. Experience with SQL, SQL Server clustering and PKI infrastructure. Scripting and automation experience using PowerShell, SQL, JavaScript or REST services. Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
The Pensions Regulator-1
Business Analyst
The Pensions Regulator-1 Brighton, Sussex
The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Jun 27, 2026
Full time
The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Butlin's
Supervisor Plus (All Areas)
Butlin's Bognor Regis, Sussex
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 27, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
TXP
User Researcher
TXP
Job Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial 4-month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design, policy decisions, and product development. Key Responsibilities Plan, design, and conduct qualitative and quantitative user research activities. Engage with a wide range of users and stakeholders to understand needs, behaviours, and pain points. Select and apply appropriate research methods, including interviews, usability testing, surveys, workshops, and contextual inquiry. Analyse and synthesise research findings into actionable insights. Present findings and recommendations clearly to stakeholders at all levels. Work closely with Product Managers, Service Designers, Business Analysts, Content Designers, and Delivery Managers. Support evidence-based decision-making throughout the service lifecycle. Ensure research activities comply with government accessibility and service standards. Contribute to the continuous improvement of user-centred design practices across the programme. Essential Skills & Experience Proven experience as a User Researcher within large-scale digital transformation or public sector environments. Strong understanding of user-centred design principles and research methodologies. Experience planning and facilitating usability testing and user interviews. Ability to analyse complex research data and communicate insights effectively. Experience working within agile multidisciplinary teams. Strong stakeholder management and communication skills. Experience producing research plans, discussion guides, insight reports, and recommendations. Knowledge of Government Digital Service (GDS) standards and service assessments. Active SC Clearance (mandatory). Desirable Experience Previous experience working on UK government programmes. Familiarity with accessibility standards and inclusive research practices. Experience researching services with diverse or vulnerable user groups. Contract Details Duration: 4 Months Location: London Working Arrangement: Hybrid (2 days per week onsite) Clearance: Active SC Clearance Required
Jun 27, 2026
Contractor
Job Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial 4-month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design, policy decisions, and product development. Key Responsibilities Plan, design, and conduct qualitative and quantitative user research activities. Engage with a wide range of users and stakeholders to understand needs, behaviours, and pain points. Select and apply appropriate research methods, including interviews, usability testing, surveys, workshops, and contextual inquiry. Analyse and synthesise research findings into actionable insights. Present findings and recommendations clearly to stakeholders at all levels. Work closely with Product Managers, Service Designers, Business Analysts, Content Designers, and Delivery Managers. Support evidence-based decision-making throughout the service lifecycle. Ensure research activities comply with government accessibility and service standards. Contribute to the continuous improvement of user-centred design practices across the programme. Essential Skills & Experience Proven experience as a User Researcher within large-scale digital transformation or public sector environments. Strong understanding of user-centred design principles and research methodologies. Experience planning and facilitating usability testing and user interviews. Ability to analyse complex research data and communicate insights effectively. Experience working within agile multidisciplinary teams. Strong stakeholder management and communication skills. Experience producing research plans, discussion guides, insight reports, and recommendations. Knowledge of Government Digital Service (GDS) standards and service assessments. Active SC Clearance (mandatory). Desirable Experience Previous experience working on UK government programmes. Familiarity with accessibility standards and inclusive research practices. Experience researching services with diverse or vulnerable user groups. Contract Details Duration: 4 Months Location: London Working Arrangement: Hybrid (2 days per week onsite) Clearance: Active SC Clearance Required
ARM
Software Architect
ARM Newcastle Upon Tyne, Tyne And Wear
Software Architect 12 month contract Can be based in Newcastle or Guildford Offering 70ph Inside IR35 Do you have experience designing and owning software architectures for complex systems? Do you have an awareness of DevSecOps? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Work with System Architects to translate business goals and high-level requirements into robust software architectures, balancing performance, security, reliability, and compliance Design scalable, flexible, and maintainable architectures for complex geospatial systems using the latest modern cloud-based technologies and tools Identify technical risks early and define pragmatic mitigation strategies Work in an AGILE scrum team, collaborating closely with software engineers, testers, and the Product Owner, providing clear guidance and hands-on architectural support Collaborate with development teams to select appropriate technologies, frameworks, and patterns Ensure delivered solutions align with the agreed architecture and meet both functional and non-functional requirements Produce clear, structured documentation covering architecture decisions and design rationale Contribute to and support technical and architectural reviews Your skillset may include: Strong experience designing and owning software architectures for complex systems, preferably in a cloud environment with an awareness of DevSecOps Ability to balance strategic thinking with practical delivery Confidence communicating architectural designs to both technical and non-technical stakeholders Experience working in environments with security, reliability, and compliance constraints, preferably in the geospatial domain A collaborative mindset and passion for mentoring and supporting engineering teams If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Architect 12 month contract Can be based in Newcastle or Guildford Offering 70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 27, 2026
Contractor
Software Architect 12 month contract Can be based in Newcastle or Guildford Offering 70ph Inside IR35 Do you have experience designing and owning software architectures for complex systems? Do you have an awareness of DevSecOps? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Work with System Architects to translate business goals and high-level requirements into robust software architectures, balancing performance, security, reliability, and compliance Design scalable, flexible, and maintainable architectures for complex geospatial systems using the latest modern cloud-based technologies and tools Identify technical risks early and define pragmatic mitigation strategies Work in an AGILE scrum team, collaborating closely with software engineers, testers, and the Product Owner, providing clear guidance and hands-on architectural support Collaborate with development teams to select appropriate technologies, frameworks, and patterns Ensure delivered solutions align with the agreed architecture and meet both functional and non-functional requirements Produce clear, structured documentation covering architecture decisions and design rationale Contribute to and support technical and architectural reviews Your skillset may include: Strong experience designing and owning software architectures for complex systems, preferably in a cloud environment with an awareness of DevSecOps Ability to balance strategic thinking with practical delivery Confidence communicating architectural designs to both technical and non-technical stakeholders Experience working in environments with security, reliability, and compliance constraints, preferably in the geospatial domain A collaborative mindset and passion for mentoring and supporting engineering teams If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Architect 12 month contract Can be based in Newcastle or Guildford Offering 70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
TRIA
Programme Manager - FinTech
TRIA City, London
Interim Programme Manager - Next Gen Product Programme Location: London (Hybrid - 3 days per week) Contract Length: 6+ months Role Type: Contract Rate: Up to 675 a day DOE - Outside IR35 Overview We are seeking an experienced Programme Manager to lead and coordinate a major strategic initiative: the development of our Next Gen product. This role will be instrumental in delivering a complex, multi-workstream programme, ensuring alignment across key teams while operating in a fast-paced, evolving environment. Key Responsibilities Lead and manage the end-to-end delivery of the Next Gen programme over an 18-month period Oversee and coordinate multiple workstreams, including: Product Commercial Governance Technology Additional cross-functional teams Act as the central conduit between senior leadership and the wider business Drive programme structure, governance, and delivery discipline across an Agile, iterative development lifecycle Manage shifting priorities and ensure programme momentum in a dynamic environment Facilitate decision-making, escalate risks, and ensure alignment across stakeholders Engage and influence senior stakeholders Build strong relationships across internal teams and with third-party suppliers / delivery partners Ensure delivery remains aligned with strategic objectives, timelines, and quality expectations Key Requirements Experience & Expertise Proven track record as a Programme Manager delivering large-scale, complex programmes Experience in software delivery environments , ideally with Agile Exposure to working with third-party vendors, consultancies, or in-house engineering teams Strong understanding of technical delivery (technical background highly desirable) Experience within Wealth Management or Fintech highly preferred Skills & Competencies Exceptional stakeholder management with the ability to operate confidently at senior levels Strong leadership presence Resilient and able to navigate complexity and challenge constructively Comfortable operating in fast-paced, ambiguous environments with changing priorities Strong organisational, governance, and delivery management capabilities Excellent communication and influencing skills Working Model Hybrid working based in London Expected onsite presence: 3 days per week (ideally Tuesday, Wednesday, Thursday)
Jun 27, 2026
Contractor
Interim Programme Manager - Next Gen Product Programme Location: London (Hybrid - 3 days per week) Contract Length: 6+ months Role Type: Contract Rate: Up to 675 a day DOE - Outside IR35 Overview We are seeking an experienced Programme Manager to lead and coordinate a major strategic initiative: the development of our Next Gen product. This role will be instrumental in delivering a complex, multi-workstream programme, ensuring alignment across key teams while operating in a fast-paced, evolving environment. Key Responsibilities Lead and manage the end-to-end delivery of the Next Gen programme over an 18-month period Oversee and coordinate multiple workstreams, including: Product Commercial Governance Technology Additional cross-functional teams Act as the central conduit between senior leadership and the wider business Drive programme structure, governance, and delivery discipline across an Agile, iterative development lifecycle Manage shifting priorities and ensure programme momentum in a dynamic environment Facilitate decision-making, escalate risks, and ensure alignment across stakeholders Engage and influence senior stakeholders Build strong relationships across internal teams and with third-party suppliers / delivery partners Ensure delivery remains aligned with strategic objectives, timelines, and quality expectations Key Requirements Experience & Expertise Proven track record as a Programme Manager delivering large-scale, complex programmes Experience in software delivery environments , ideally with Agile Exposure to working with third-party vendors, consultancies, or in-house engineering teams Strong understanding of technical delivery (technical background highly desirable) Experience within Wealth Management or Fintech highly preferred Skills & Competencies Exceptional stakeholder management with the ability to operate confidently at senior levels Strong leadership presence Resilient and able to navigate complexity and challenge constructively Comfortable operating in fast-paced, ambiguous environments with changing priorities Strong organisational, governance, and delivery management capabilities Excellent communication and influencing skills Working Model Hybrid working based in London Expected onsite presence: 3 days per week (ideally Tuesday, Wednesday, Thursday)

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