We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = £13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 19, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = £13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = £13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 18, 2026
Seasonal
We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = £13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service . Main Responsibilities Effective management of non-Emergency contact via 101 telephony, online reporting, emails, and social media platforms. Dynamic use of THRIVE LITE risk assessment and knowledge of Force Policies to establish relevant channel for calls, utilising the Force Triage guide to accurately assess and determine correct contact channel. Using a call handling log system to forward messages to police officers from members of the public. Investigate the nature of all calls and determine the caller requirements. To maintain performance in line with the departments' performance targets, namely call answer rates and qualitative targets. Deal appropriately with callers who may be emotional, distressed, vulnerable, drunk or in crisis. Support general administration via Microsoft office products and other bespoke software ESSENTIAL CRITERIA Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application Good IT skills - Ability to type (30 WPM) and capture information, quickly and accurately with a good working knowledge of Microsoft office packages in particular Outlook Good communication Skills - Ability to listen and question effectively and communicate in a concise and accurate manner whilst showing empathy and understanding to callers to provide high quality customer service Resilience - Shows reliability and resilience in difficult circumstances. Remains calm and confident and responds logically and decisively in difficult situations. Team Working Skills - Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for Approved Premises Supervisors in Weymouth! - Immediate Starts Available subject to security clearance! LOCATION: Weymouth SERVICE: Approved Premises Supervisor HOURS: 4 Day on, 4 Day off rota (Weekends included) DURATION: On-going PAY RATE: 18 - 27 p/h Overview: As an Approved Premises Residential Worker, you will be a vital member of a dedicated team providing 24-hour coverage at an Approved Premises (AP). This role involves security and monitoring services, ensuring the safety and well-being of residents. It offers a unique opportunity to work within the Criminal Justice System and contribute to the rehabilitation of individuals on probation. Residential Worker Responsibilities, Activities & Duties Collaborate effectively with colleagues to maintain a positive working environment and ensure consistent work practices. Communicate key risk issues to colleagues, including Offender Managers, Stand-by Managers, and partner agencies such as the Police, Health professionals, and drug/alcohol services. Conduct regular inspections of the premises, including cellars and grounds, reporting any occurrences/damage or defects, and monitoring CCTV equipment. Maintain a visible presence in the AP, regularly engaging with residents in a pro-social manner to ensure their adherence to risk management plans and overall well-being. Monitor and motivate high-risk residents, ensuring compliance and effectively managing any abusive or aggressive behaviour. Observe and report significant changes related to risk and/or re-offending to enforce agreed-upon procedures. Participate in purposeful activities as agreed upon by the AP Manager and Offender Manager to support residents' sentence plan objectives. Ensure the AP is securely locked during curfew periods and confirm the presence and well-being of all residents overnight. Provide accurate information, situation analysis, and risk assessments to Offender Managers and escalate issues as necessary. Uphold a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, following Safe Systems of Work (SSOW), and reporting incidents to the Manager. Conduct Health and Safety, fire alarm, curfew, and room curfew checks according to established procedures. Organize and deliver purposeful activities aligned with residents' sentence plan objectives. Administer medication to residents and conduct weekly and nightly audits of medication sheets. Conduct drug and alcohol tests in accordance with risk management plans. Provide First Aid in case of resident injuries or self-harm incidents. Maintain records and files as required for the Approved Premises, including data entry and contributing to incident reports. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Jun 18, 2026
Contractor
Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for Approved Premises Supervisors in Weymouth! - Immediate Starts Available subject to security clearance! LOCATION: Weymouth SERVICE: Approved Premises Supervisor HOURS: 4 Day on, 4 Day off rota (Weekends included) DURATION: On-going PAY RATE: 18 - 27 p/h Overview: As an Approved Premises Residential Worker, you will be a vital member of a dedicated team providing 24-hour coverage at an Approved Premises (AP). This role involves security and monitoring services, ensuring the safety and well-being of residents. It offers a unique opportunity to work within the Criminal Justice System and contribute to the rehabilitation of individuals on probation. Residential Worker Responsibilities, Activities & Duties Collaborate effectively with colleagues to maintain a positive working environment and ensure consistent work practices. Communicate key risk issues to colleagues, including Offender Managers, Stand-by Managers, and partner agencies such as the Police, Health professionals, and drug/alcohol services. Conduct regular inspections of the premises, including cellars and grounds, reporting any occurrences/damage or defects, and monitoring CCTV equipment. Maintain a visible presence in the AP, regularly engaging with residents in a pro-social manner to ensure their adherence to risk management plans and overall well-being. Monitor and motivate high-risk residents, ensuring compliance and effectively managing any abusive or aggressive behaviour. Observe and report significant changes related to risk and/or re-offending to enforce agreed-upon procedures. Participate in purposeful activities as agreed upon by the AP Manager and Offender Manager to support residents' sentence plan objectives. Ensure the AP is securely locked during curfew periods and confirm the presence and well-being of all residents overnight. Provide accurate information, situation analysis, and risk assessments to Offender Managers and escalate issues as necessary. Uphold a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, following Safe Systems of Work (SSOW), and reporting incidents to the Manager. Conduct Health and Safety, fire alarm, curfew, and room curfew checks according to established procedures. Organize and deliver purposeful activities aligned with residents' sentence plan objectives. Administer medication to residents and conduct weekly and nightly audits of medication sheets. Conduct drug and alcohol tests in accordance with risk management plans. Provide First Aid in case of resident injuries or self-harm incidents. Maintain records and files as required for the Approved Premises, including data entry and contributing to incident reports. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for Approved Premises Supervisors in Oxford! - Immediate Starts Available subject to security clearance! LOCATION: Bournemouth SERVICE: Approved Premises Supervisor HOURS: 4 Day on, 4 Day off rota (Weekends included) DURATION: On-going PAY RATE: 18 - 27 p/h Overview: As an Approved Premises Residential Worker, you will be a vital member of a dedicated team providing 24-hour coverage at an Approved Premises (AP). This role involves security and monitoring services, ensuring the safety and well-being of residents. It offers a unique opportunity to work within the Criminal Justice System and contribute to the rehabilitation of individuals on probation. Residential Worker Responsibilities, Activities & Duties Collaborate effectively with colleagues to maintain a positive working environment and ensure consistent work practices. Communicate key risk issues to colleagues, including Offender Managers, Stand-by Managers, and partner agencies such as the Police, Health professionals, and drug/alcohol services. Conduct regular inspections of the premises, including cellars and grounds, reporting any occurrences/damage or defects, and monitoring CCTV equipment. Maintain a visible presence in the AP, regularly engaging with residents in a pro-social manner to ensure their adherence to risk management plans and overall well-being. Monitor and motivate high-risk residents, ensuring compliance and effectively managing any abusive or aggressive behaviour. Observe and report significant changes related to risk and/or re-offending to enforce agreed-upon procedures. Participate in purposeful activities as agreed upon by the AP Manager and Offender Manager to support residents' sentence plan objectives. Ensure the AP is securely locked during curfew periods and confirm the presence and well-being of all residents overnight. Provide accurate information, situation analysis, and risk assessments to Offender Managers and escalate issues as necessary. Uphold a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, following Safe Systems of Work (SSOW), and reporting incidents to the Manager. Conduct Health and Safety, fire alarm, curfew, and room curfew checks according to established procedures. Organize and deliver purposeful activities aligned with residents' sentence plan objectives. Administer medication to residents and conduct weekly and nightly audits of medication sheets. Conduct drug and alcohol tests in accordance with risk management plans. Provide First Aid in case of resident injuries or self-harm incidents. Maintain records and files as required for the Approved Premises, including data entry and contributing to incident reports. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Jun 18, 2026
Contractor
Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for Approved Premises Supervisors in Oxford! - Immediate Starts Available subject to security clearance! LOCATION: Bournemouth SERVICE: Approved Premises Supervisor HOURS: 4 Day on, 4 Day off rota (Weekends included) DURATION: On-going PAY RATE: 18 - 27 p/h Overview: As an Approved Premises Residential Worker, you will be a vital member of a dedicated team providing 24-hour coverage at an Approved Premises (AP). This role involves security and monitoring services, ensuring the safety and well-being of residents. It offers a unique opportunity to work within the Criminal Justice System and contribute to the rehabilitation of individuals on probation. Residential Worker Responsibilities, Activities & Duties Collaborate effectively with colleagues to maintain a positive working environment and ensure consistent work practices. Communicate key risk issues to colleagues, including Offender Managers, Stand-by Managers, and partner agencies such as the Police, Health professionals, and drug/alcohol services. Conduct regular inspections of the premises, including cellars and grounds, reporting any occurrences/damage or defects, and monitoring CCTV equipment. Maintain a visible presence in the AP, regularly engaging with residents in a pro-social manner to ensure their adherence to risk management plans and overall well-being. Monitor and motivate high-risk residents, ensuring compliance and effectively managing any abusive or aggressive behaviour. Observe and report significant changes related to risk and/or re-offending to enforce agreed-upon procedures. Participate in purposeful activities as agreed upon by the AP Manager and Offender Manager to support residents' sentence plan objectives. Ensure the AP is securely locked during curfew periods and confirm the presence and well-being of all residents overnight. Provide accurate information, situation analysis, and risk assessments to Offender Managers and escalate issues as necessary. Uphold a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, following Safe Systems of Work (SSOW), and reporting incidents to the Manager. Conduct Health and Safety, fire alarm, curfew, and room curfew checks according to established procedures. Organize and deliver purposeful activities aligned with residents' sentence plan objectives. Administer medication to residents and conduct weekly and nightly audits of medication sheets. Conduct drug and alcohol tests in accordance with risk management plans. Provide First Aid in case of resident injuries or self-harm incidents. Maintain records and files as required for the Approved Premises, including data entry and contributing to incident reports. If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
A leading local authority in the South East is seeking a dedicated and experienced Social Worker to join their Assessment Team . This is an exciting opportunity for a passionate professional to make a meaningful impact on the lives of children and families. The successful candidate will manage a varied caseload, undertaking focused, analytical assessments and developing SMART care plans that reflect the council's commitment to safeguarding and child-centred practice. They will work within a supportive team structure, underpinned by reflective supervision and a strengths-based approach. Key Responsibilities: Carry out high-quality assessments and interventions using the Signs of Safety model Engage directly with children and families to understand their lived experiences Prepare clear, concise reports for Child Protection Conferences, court proceedings, and other statutory meetings Collaborate with multi-agency partners including health, education, and police Maintain accurate case records in line with GDPR and council systems Salary and Benefits: 38,476 - 41,956 per annum 5,000 market premia (payable in 12 equal instalments) 2,000 annual retention payment after 1 years' service Generous annual leave entitlement up to 30 days plus bank holiday Excellent local government pension scheme An essential car user allowance with option to apply for a lease care after 6 months Free parking Hybrid working - working a minimum of 2 days in the office (Assessment Teams are office based for duty weeks Essential Requirements: Qualified Social Worker with Social Work England registration Completion of the ASYE (Assessed and Supported Year in Employment) Minimum of 3 years' post-qualifying experience in statutory children's services Strong knowledge of child protection, safeguarding legislation, and court work Excellent communication, assessment, and report-writing skills A valid UK driving licence and access to a vehicle Desirable: Experience using MOSAIC or similar case management systems Familiarity with the council's local procedures and policies If you are interested in this role and would like to discuss further, please get in contact today on (phone number removed) or email me (url removed) Connect2SocialWork is wholly owned by Kent County Council. In addition to our links with KCC, we have managed services in place with Hampshire County Council, Luton Borough Council, Surrey County Council, Dudley Metropolitan Council and Dorset Council. We also provide available work with the majority of the local authorities nationwide. Our commitment to you is we will work proactively and tirelessly to market you until we find you that perfect role. All posts are subject to satisfactory DBS check and references. Terms and conditions apply. Connect2Socialwork is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. Connect2Socialwork is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 03, 2025
Full time
A leading local authority in the South East is seeking a dedicated and experienced Social Worker to join their Assessment Team . This is an exciting opportunity for a passionate professional to make a meaningful impact on the lives of children and families. The successful candidate will manage a varied caseload, undertaking focused, analytical assessments and developing SMART care plans that reflect the council's commitment to safeguarding and child-centred practice. They will work within a supportive team structure, underpinned by reflective supervision and a strengths-based approach. Key Responsibilities: Carry out high-quality assessments and interventions using the Signs of Safety model Engage directly with children and families to understand their lived experiences Prepare clear, concise reports for Child Protection Conferences, court proceedings, and other statutory meetings Collaborate with multi-agency partners including health, education, and police Maintain accurate case records in line with GDPR and council systems Salary and Benefits: 38,476 - 41,956 per annum 5,000 market premia (payable in 12 equal instalments) 2,000 annual retention payment after 1 years' service Generous annual leave entitlement up to 30 days plus bank holiday Excellent local government pension scheme An essential car user allowance with option to apply for a lease care after 6 months Free parking Hybrid working - working a minimum of 2 days in the office (Assessment Teams are office based for duty weeks Essential Requirements: Qualified Social Worker with Social Work England registration Completion of the ASYE (Assessed and Supported Year in Employment) Minimum of 3 years' post-qualifying experience in statutory children's services Strong knowledge of child protection, safeguarding legislation, and court work Excellent communication, assessment, and report-writing skills A valid UK driving licence and access to a vehicle Desirable: Experience using MOSAIC or similar case management systems Familiarity with the council's local procedures and policies If you are interested in this role and would like to discuss further, please get in contact today on (phone number removed) or email me (url removed) Connect2SocialWork is wholly owned by Kent County Council. In addition to our links with KCC, we have managed services in place with Hampshire County Council, Luton Borough Council, Surrey County Council, Dudley Metropolitan Council and Dorset Council. We also provide available work with the majority of the local authorities nationwide. Our commitment to you is we will work proactively and tirelessly to market you until we find you that perfect role. All posts are subject to satisfactory DBS check and references. Terms and conditions apply. Connect2Socialwork is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. Connect2Socialwork is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
