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Are you an experienced Automation or Robotics Engineer , looking for an amazing opportunity to be integral in the growth of our business by being responsible for implementing projects and the programming, testing and commissioning of our manufacturing technology? We're hiring an Automation Engineer for our Saint-Gobain Industrial Ceramics site in St Helens. This is a newly created role where you will have the responsibility for implementing automation into a site where we've traditionally used manual processes, to enable us to increase production and become more efficient. The Automation Engineer is a stand-alone role working within the engineering function on site. You will project manage initiatives from conception to commissioning and continue to seek opportunities to enhance operational efficiency, optimize processes, and reduce costs. Saint-Gobain Industrial Ceramics is part of Saint-Gobain UK & Ireland. Our mission is to lead the industry with ceramic and refractory solutions that reduce our customers' environmental impact, enhance efficiency and performance, and promote a culture of sustainability. This is a Monday-Friday role based on our site in St Helens. We can offer some flexibility on start and finish times. We're offering a competitive salary, plus bonus, pension, and many flexible benefits including healthcare options. What we're looking for: Demonstrable experience as an automation or robotics engineer in a manufacturing environment Strong knowledge of PLCs, SCADA, HMIs and industrial control systems. Siemens S7 would be ideal Project Management experience: Prince 2 certification or similar would be advantageous A data-driven person who can analyse data to improve efficiency and capacity in production and distribution. A safety-conscious professional who will consider and factor in operational safety in the delivery of all projects. Formal training in managing safety would be an advantage. Minimum level 4 qualification in a relevant engineering discipline What you will be doing: Identify and implement automation solutions to improve productivity and efficiency Lead automation and digital CAPEX projects end to end Manage suppliers, contractors etc. Negotiate quotes Standardise controls systems and automation architecture Act as a H&S ambassador, ensure all solutions improve safety and reduce risk. Be the subject matter expert, collaborate with wider site teams and SLT. Are Saint-Gobain and Abrasives inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Candidate Opportunity Brief Position: New Trains Mobilisation Programme Manager Based: York, Manchester, Leeds or Newcastle The Opportunity We re partnering with a leading UK Train Operating Company at a pivotal point in its transformation journey. This is a rare opportunity to lead one of the most high-profile programmes in the organisation the mobilisation and introduction of a brand-new train fleet. Sitting within Strategic Development, you ll be at the centre of a complex, business-critical programme that will directly shape operational performance, customer experience, and long-term capability. You will take ownership of the mobilisation programme end-to-end ensuring everything is in place when new trains enter service, from infrastructure and engineering readiness through to people, processes, and performance. What You ll Be Doing Lead the end-to-end mobilisation programme, aligning plans, resources, and priorities across the business Coordinate a cross-functional team, bringing together multiple workstreams across operations, engineering, and infrastructure Develop and manage a robust, integrated programme plan, with clear milestones and dependencies Work closely with manufacturers, suppliers, infrastructure partners, and internal stakeholders to ensure full alignment Drive delivery through matrix leadership, influencing workstream leads and maintaining programme momentum Identify and manage risks, issues, and change, proactively resolving challenges Act as a key escalation point, removing blockers and keeping delivery on track Establish strong governance, reporting, and stakeholder communication frameworks Support operational and engineering readiness, including depot and infrastructure interfaces Embed sustainable change and new ways of working across the organisation This role requires someone who can balance strategic oversight with operational detail. Proven experience leading complex, high-value programmes within rail or a comparable environment Strong background in rolling stock, fleet introduction, or mobilisation/transition programmes Understanding of MSA and TSSSA agreements Confident operating in a multi-stakeholder, matrix environment Excellent communication and stakeholder management skills, including senior leadership engagement A practical, solutions-focused mindset, able to adapt and navigate complexity Ability to bring structure, clarity, and alignment to large-scale programmes

ABOUT THIS ROLE The General Manager is responsible for delivering exceptional guest experience and service excellence. They will lead, motivate, and develop the Guest Experience team, ensuring clear direction and delivery of business priorities through the hospitality strategy, in collaboration with the Theatre Director and Senior Management Team. The role will drive revenue through effective upselling, the development of events and private functions, and maximising pre-ordering and in-venue spend, enhancing both commercial performance and the overall guest experience. They are also responsible for upholding the highest standards of health and safety across the Front of House and Hospitality operations, maintaining full compliance and embedding a proactive safety-first culture within the team, with a strong focus on maintaining high standards and accountability across the operation. KEY RESPONSIBILITIES Strategic: Work with the Theatre Director to develop and deliver annual business plans and budgets, aligned to commercial, service, and community objectives. Contribute to the venue's long-term strategy, identifying opportunities for growth across Front of House, hospitality, and events. Develop and deliver the annual hospitality and events marketing plan in collaboration with marketing and central support teams. Maximise the use of the theatre's ancillary spaces to support commercial performance, programming, and community engagement. Financial: Take overall responsibility for hospitality and events financial performance, including budgets, forecasts, and KPIs. Monitor performance against targets, identifying risks and implementing corrective actions where required. Drive secondary spend, sales growth, and spend-per-head across all Front of House and hospitality operations. Ensure effective pricing, stock management, cash control, and reporting systems are in place and compliant with group standards. Operational Excellence & Guest Experience: Provide senior operational leadership across all Front of House, hospitality, box office, and events activity. Act as duty manager as required, leading the operation in a live, customer-facing environment. Ensure all hospitality and events activity is delivered to agreed quality, service, and brand standards. Build strong working relationships with visiting companies, tour managers, and internal stakeholders to ensure seamless delivery. Champion accessibility, inclusion, sustainability, and environmental responsibility across venue operations. People Leadership, Recruitment & Development: Lead, motivate, and performance-manage Customer Experience and hospitality teams, fostering a positive, inclusive, high-performance culture. Oversee recruitment, induction, training, and engagement of permanent and casual staff. Ensure effective workforce planning and rota management in line with budget and operational demand. Support colleagues' professional development and ensure compliance with company HR systems and processes. Health & Safety, Safeguarding & Compliance: Take overall responsibility for Health & Safety, food hygiene, licensing, safeguarding, and statutory compliance within Front of House and hospitality operations. Ensure the venue meets or exceeds internal and external audit requirements. Maintain and implement effective risk management, emergency planning, and safeguarding practices. Ensure full compliance with the company's Food Safety Management System, including HACCP procedures, cleaning rotas, and opening and closing checks. Undertake, document, review, and disseminate risk assessments relevant to Front of House and hospitality operations. Manage and implement the venue's emergency, evacuation, and invacuation procedures, including drills, training, and briefings. Act as Deputy Safeguarding Officer and a key member of the venue's emergency response structure. ABOUT YOU A self-motivated individual with a genuine passion for delivering an exceptional hospitality offer and first-class experience. To achieve this, you will inspire and lead a team to meet and exceed budgeted targets, with customer care at the heart of your departments work. The candidate must be adaptable and forward-thinking, with creative flair and meticulous attention to detail with experience in a senior level manager position. A proven and robust hospitality knowledge, including strategic planning, food and beverage management, event delivery, the development of quality customer care strategies and pricing strategies are imperative to the role. YOUR EXPERIENCE: Significant senior management experience within a theatre, live entertainment, hospitality, or visitor attraction environment Proven track record of leading, motivating, and developing large customer-facing teams, including casual and contracted staff Strong commercial and financial management experience, including budgeting, forecasting, cost control, and delivering against KPIs Proven ability to monitor and challenge food quality, service standards, menu execution, pricing, and presentation Experience of driving secondary spend, sales growth, and spend-per-head Experience reviewing stock control, wastage, portion control, and cost management Excellent people management skills, including recruitment, training, performance management, and succession planning Strong operational leadership with the ability to manage busy, high-pressure live environments Thorough knowledge of Health & Safety, food hygiene, licensing, and compliance requirements Highly organised, resilient, and adaptable, with excellent attention to detail DESIRABLE: Proven experience managing third party or contract catering/kitchen partners within a theatre, hospitality, or live events environment Familiarity with zonal till systems, stock management software, and hospitality reporting tools Experience of developing and delivering hospitality and events marketing plans in collaboration with marketing teams Understanding of sustainability initiatives within venue operations and hospitality settings Experience supporting accessibility, inclusion, and equality initiatives in customer-facing environments Knowledge of safeguarding principles and experience acting as, or supporting, a Safeguarding Officer

Engineering Lead Location: London Salary: Competitive + Benefits Job Type: Full-Time, Permanent We're looking for an experienced Engineering Lead to take ownership of engineering operations across a corporate portfolio. This is a hands-on leadership role where you'll oversee maintenance delivery, compliance, contractor management, and operational performance while ensuring safe, efficient and high-performing workplaces. As the engineering lead on site, you'll be the key link between clients, stakeholders, contractors and operational teams, driving service excellence, safety, compliance and continuous improvement. About the Role: Lead and supervise engineering teams and contractors across multiple sites. Ensure all sites remain safe, compliant and fully operational. Manage planned and reactive maintenance activities through Maximo and CMMS platforms. Oversee statutory compliance, asset management, PPM programmes and technical documentation. Review and maintain SOPs, MOPs and EOPs to support safe site operations. Coordinate subcontractors, negotiate quotations, manage permits and oversee work delivery. Monitor KPIs, WIP, service performance and operational reporting. Allocate resources and schedule works to maximise efficiency and minimise disruption. Support mobilisation activities, asset onboarding and operational readiness. Deliver staff development, training, performance reviews and ongoing coaching. Support tender activity and operational solution development for new business opportunities. Act as the key point of contact for clients, stakeholders and supply partners. About You: Strong technical services experience within a building services or facilities management environment. Experience leading engineering teams within a corporate or integrated FM setting. Proven subcontractor and vendor management experience. Strong working knowledge of CMMS systems and work order management processes. Experience managing KPIs, operational performance and compliance frameworks. Knowledge of planned preventative maintenance and asset management programmes. Experience working with high-risk activities and Safe Systems of Work. Required Qualifications Vocational qualification in Electrical Engineering, Mechanical Engineering or equivalent. Chartered, Registered or Licensed Engineer (or working towards a recognised professional accreditation). Skills & Attributes: Excellent stakeholder management and communication skills. Commercial awareness with the ability to manage costs and drive value. Strong problem-solving and decision-making capability. Confident using Microsoft Office and FM platforms such as Maximo, FMS, Insight and Coupa. Passion for service excellence, workplace experience and continuous improvement. Ability to lead from the front and create a strong safety-first culture. Why Livv? This is an opportunity to take ownership of a high-profile engineering operation where your expertise will directly influence performance, compliance, customer satisfaction and operational success. You'll be empowered to lead, innovate and make a tangible impact while working within a collaborative and forward-thinking environment. If you're an experienced Engineering Manager, Technical Services Manager, Lead Engineer or Facilities Engineering professional ready for your next challenge, we'd love to hear from you. Apply today and help shape exceptional workplaces.

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £30k Y1 OTE of £40k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes Pension Trainee Account Manager Role: Obtain a comprehensive working knowledge of their offering and the marketplace they operate within Support senior account managers with up and cross selling into larger accounts Independently manage and sell to lower spend accounts Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: Educated to degree level Possess exceptional communication and interpersonal skills Strong commercial awareness Self-motivated, with a strong desire to succeed Ambitious and determined Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

The privately-owned Heritage Great Britain is looking to appoint an experienced General Manager for the famous and iconic Needles Landmark Attraction, situated on the beautiful Isle of Wight. Tourists from across the globe have been visiting this beautiful island and coming to our wonderful and unique attraction since the early Victorian period, and over the past centuries The Needles has developed into the most visited attraction and destination on the Isle of Wight, now attracting around 500,000 visitors each and every year. The site and business is both diverse and unique, with ahigh quality range of visitor experiences. From the hugely popular chairlift down to our private beach, where customers can wonder at the world-famous coloured sand cliffs and take boat trips to experience breath-taking close ups of the Needles Rocks and Lighthouse. Visitors can also have an unforgettable experiences at our Alum Bay Glass Studio, our Victorian Sweet Manufactory and demonstrations and the truly unique Sand Shop, where customers have the opportunity to fill their own beautiful glass shapes with our vibrant coloured sands, and take home this memento, an attraction and practice that has lasted from the Victorian era and continues to this day. The site also includes some amazing family rides and experiences including adventure golf, a period carousel and other suitable family rides and with numerous high-quality catering and retail units situated throughout our wonderful main street, the Needles truly is an attraction for all ages and offers something for everyone. Your key focus will be the overall operational leadership of The Needles attraction, overseeing the entire business and assets and estate. The Needles is a privately owned freehold site, which undergoes constant and considerable investment, with the undertaking of a large winter maintenance programme to ensure the highest standard of both operations and site presentation. You will need to lead and develop the existing professional team and engage with regional tourism bodies, the local community and associations, adjacent landowners such as The National Trust and develop positive relationships with wider island stakeholders for the benefit of the business. You will need to deliver solid financial results, as well as maintaining and further developing the high-quality customer experience. Salary will reflect the responsibility and seniority of the position, with a salary of £70K (plus benefits) negotiable, dependant on experience. Relocation support will be given where appropriate. Heritage Great Britain is an exciting group of companies and businesses that operates some of the UK's most outstanding landmark destinations and popular visitor attractions.

Customer Service Advisor Competitive Salary Wakefield Part Time, 3-4 days a week or 5 shorter days Benefits : Pro rata 25 days Holiday + Bank Hols Health cash plan Pension Scheme Personal development programmes through courses and training Free parking About us: We are a group of six retail brands operating across the North of England and Cumbria, forming part of a £60 million turnover Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you're passionate about making a difference and want to be part of a team that values your ideas and hard work, we'd love to hear from you. About the Role: This is a part time role of 3-4 days OR 5 shorter days a week and you'll be a key point of contact for customers throughout their journey. Key responsibilities include: Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively. Build and maintain strong working relationships with both internal departments and external partners. Gather and record customer feedback at key stages of the customer journey. Respond to customer emails and calls promptly and professionally. Obtain and evaluate information to handle product and service enquiries in line with company guidelines. Keep customers regularly updated on progress and ensure they're satisfied with the service provided. What we are looking for: Experience in the home improvement industry is a plus, but full training will be provided. Confident communicator with strong listening and people skills. Calm, polite, and professional when handling customer concerns. Highly organised with excellent attention to detail. Motivated, proactive, and able to manage your own workload effectively. Strong customer focus with a genuine desire to deliver great service. Able to use your initiative to resolve issues and find practical solutions. Competent with Microsoft Office, especially Excel, and comfortable working accurately with data. If the above sounds like you, we would like to hear from you! How to apply: Ready to start your career with us? Apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Supervisor Chelmsford Fashion Retail 13.00 to 13.50 per hour Ready to take the next step in your retail career with an exciting and fast growing fashion retailer? We're looking for an ambitious Supervisor to join a thriving fashion business in Chelmsford. This is a fantastic opportunity for someone who loves delivering exceptional customer service, leading from the front and being part of a high energy retail environment. If you're passionate about fashion, enjoy motivating a team and thrive in a fast paced store, we'd love to hear from you. What's in it for you? Competitive hourly rate of 13.00 to 13.50 Generous staff discount across a stylish fashion collection 25 days holiday plus bank holidays (pro rata) Your birthday off every year Additional holiday purchase scheme and surprise gifted days throughout the year Employer pension contribution Life assurance Comprehensive wellbeing programme including access to private GP services, counselling and additional healthcare support Genuine opportunities for career progression as the business continues to grow The Role As Supervisor, you'll support the Store Manager with the day to day running of the store while leading by example on the shop floor. You'll inspire your team to deliver an outstanding customer experience, drive sales and ensure the store always looks its best. You'll be confident coaching colleagues, supporting daily operations and stepping up to lead the store whenever required. What we're looking for Previous experience as a Supervisor, Team Leader, Key Holder or Senior Sales Assistant within a fast paced retail environment A passion for delivering exceptional customer service Strong leadership and coaching skills Commercial awareness with a focus on achieving sales targets and KPIs A positive attitude with the ability to motivate and inspire others Excellent organisational and communication skills This is an exciting opportunity to join a growing retailer with big ambitions, where your contribution will be recognised and your career can develop alongside the business. Apply today to become the next Supervisor in Chelmsford. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Zachary Daniels is a specialist retail recruitment consultancy matching great talent with great brands. BH36614

Customer Care Advisor We are working exclusively with an extremely well-known, European leading organisation on the lookout for a Customer Care Advisor to join their team in Warwick. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for assisting customers with product queries, including identification, product codes & compatibility. You will also be responsible for an account base, processing orders and assisting with availability, pricing, and general enquiries. You will provide high quality technically competent advice to customers, providing a triage function to support customers through their warranty, quality, and spares requirements to provide a first pass resolution wherever possible. You will be able to identify where to escalate more complicated product and aftersales queries when the need arises. These customer enquiries will be received by phone, email, on-line and in future via online chat. Key Responsibilities: To be the initial point of contact for queries coming into the Customer Care Team, with a particular focus on: Product related queries, fulfilling customer requests for brochures, datasheets and general product information, order queries, completing product registrations, checking customer records on the system, acting as a triage function, being proactive in using all company systems To take full ownership of an account list, ensuring that: Orders are processed to a high degree of accuracy and in a timely manner, issues are identified and resolved, the customer is supported with delivery issues, orders are monitored orders, records are accurate Maintain excellent communications with customers on query resolution, escalating issues as required to the Customer Care Team Leader To be able to handle multiple queries at any given me via different platforms, such as telephone, ticket-based email system and SAP To drive a customer focussed approach across all activities and ensure the Customer Support Team is a centre of excellence, maintaining outstanding customer service both internally and externally by putti1ng the customer at the heart of everything you do Working closely with both internal teams and external partners to ensure all investigations are dealt with quickly and efficiently Drive and contribute to continuous improvement within the business KEY SKILLS Good standard of general education i.e. GCS, O Level Solid and demonstrable experience in customer facing roles Previous experience of problem-solving methodologies Prepared to learn new skills SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) Ability to work independently or as part of a team Customer Focused Ability to communicate with a wide range of people, both internally and externally, both written and verbally An obsession for delivering customer service excellence and enhancing the company brand image Outgoing and confident Comfortable working in a fast-paced environment Good knowledge of Microsoft Office including Excel and Word By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.

Location: Dartford, Kent Job Type: Full-Time Salary: 40,000 - 45,000 + Bonus About the Role An excellent opportunity has become available for an experienced Sales Manager to join a long-established business supplying building materials, protection products, and tool & plant hire services to the construction industry. With over 30 years of success, the company has built a strong reputation for quality products, outstanding customer service, and long-term client relationships. You'll lead a team of five internal sales professionals, driving performance, developing new business opportunities, and ensuring key customers continue to receive an exceptional service. Overview Lead and develop a team of 5 internal sales staff. Drive sales growth and implement new sales strategies. Monitor team performance and sales pipelines. Build and maintain relationships with key customers. Work closely with senior management to achieve business goals. Create a positive, high-performing sales culture. Requirements Experience as a Sales Manager or Sales Team Leader in a B2B environment. Proven experience managing and motivating a sales team. Excellent communication and leadership skills. Strong commercial awareness and negotiation ability. Confident using CRM and standard IT systems. Organised and able to perform in a fast-paced sales environment. Construction supplies, builders' merchant or plant hire experience is advantageous but not essential. Salary & Benefits 40,000 - 45,000 basic salary. Performance-related bonus. Company pension. 20 days holiday plus bank holidays. On-site parking. Career progression opportunities. Supportive management team and ongoing development. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Caf Operations Manager South West London Multi-Site Hospitality 40,000 - 45,000 + Fantastic Career Progression 45 Hours per Week Permanent This ambitious family-run bakery business has grown from a single location into multiple thriving caf s across South London, earning an outstanding reputation for exceptional coffee, incredible food and genuine customer service. With exciting expansion plans already underway, they're now looking for a Caf Operations Manager to become one of the most influential people in the business, working directly alongside the owners to help shape the future of the operation. This is a hands-on leadership position where you'll be out in the caf s, supporting your teams, driving standards, opening new sites and making a genuine difference every single day. The Opportunity You'll take overall responsibility for the day-to-day operation of all six caf s, leading and developing an Assistant Caf Operations Manager together with six Caf Managers and approximately 60-70 team members across the business. You'll become the go-to operational leader, ensuring every caf consistently delivers an exceptional customer experience whilst maintaining the high standards and culture that have made the business so successful. Working directly with the owners, you'll also play a key role in future caf openings, helping launch new sites, embedding teams and ensuring every opening is a success from day one. Key Responsibilities Lead the day-to-day operations across six busy caf locations. Coach, mentor and develop the Assistant Caf Operations Manager and Caf Managers. Support approximately 60-70 team members across the business through strong leadership. Drive exceptional customer service, food quality and operational standards. Spend the majority of your time out in the caf s, supporting teams and leading from the front. Help launch new sites, spending time on-site to ensure successful openings. Monitor sales performance, labour costs and operational KPI's, identifying opportunities for improvement. Introduce and continuously improve operational systems and processes. Oversee caf technology and POS systems, managing supplier relationships and ongoing improvements. Support recruitment, organise trial shifts and help build high-performing teams. Build strong relationships with Caf Managers, acting as a trusted operational partner. Work collaboratively across all six locations to ensure consistency and continuous improvement. What We're Looking For Someone who enjoys being on the caf floor just as much as reviewing performance, supporting managers or planning the next opening. You'll probably already have experience as a: Multi-Site Operations Manager Area Manager Regional Manager Operations Manager Hospitality Operations Manager Caf Operations Manager Restaurant Area Manager Experience within caf s, restaurants, hospitality or retail will all be considered. You'll also bring: Multi-site management experience. A passion for developing people and building high-performing teams. Strong commercial awareness with the ability to improve operational performance. Excellent organisation and problem-solving skills. A proactive, hands-on leadership style. Confidence making decisions and taking ownership. A genuine passion for delivering exceptional customer experiences. What's on Offer? 40,000 - 45,000 salary depending on experience. Permanent full-time opportunity. 45-hour working week. 28 days annual leave (including Christmas Day allocation). Birthday off every year. Genuine opportunity to influence the future direction of a rapidly growing business. Work directly alongside passionate owners who genuinely care about their people. A supportive culture where everyone rolls their sleeves up and works together. Fantastic long-term career progression as the business continues to expand. If you're looking for a role where you can genuinely make an impact, lead from the front and become a key part of an exciting growth journey, we'd love to hear from you.

About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to support the delivery of a high-quality, efficient, and customer-focused service by driving operational excellence and continuous improvement. This includes identifying and implementing process improvements, providing technical advice and guidance to Team Leaders and Customer Event Managers, and coaching the Service Delivery team to ensure quality standards are consistently met. The role also involves building and maintaining strong relationships with internal and external operational teams to deliver a seamless end-to-end service, proactively identifying system and process issues impacting service quality and timeliness, and making recommendations to management to resolve these. In addition, the role supports training and development initiatives to ensure services are delivered in line with customer expectations and company objectives, while assisting other departments with customer queries, escalations, and complaints as required. Responsibilities: Manage own workload ensuring that the quality of all key tasks are completed on time and accurately in line with SLAs. Maintain regular weekly quality checks via call listening and process quality checks that are in line with contractual requirements and customer expectations. Support the Team Leaders and Customer Event Managers with reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective resolution of issues with the ability to solve the majority of them without the need to escalate. Prioritise and manage your workload to team and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. What you'll need: Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple systems to complete a process) Clear communication skills, particularly able to coach and mentor at all levels. Customer focused; can identify and respond to customer's needs. Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate. Able to work in a complex environment with conflicting demands and make clear and consistent decisions. Anticipates issues and is pro-active in dealing with them. Can manage own time to meet daily requirements. Flexible, willing & able to cope with change in a pressurized environment. Ability to influence and motivate. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)

Operations Director Executive Leadership Opportunity - Multi-Site Operations A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held. Package £80,000 - £85,000 Basic Salary Performance-related Bonuses of circa 25%-40%+ Company Vehicle Private Healthcare Pension Scheme Generous Holiday plus Bank Holidays, increasing with service Significant Autonomy and Executive-Level Decision-Making Authority Genuine Long-Term Career Progression Opportunities The Opportunity Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement. You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations. Key Responsibilities Provide strategic leadership across a geographically dispersed, multi-site operation Deliver agreed revenue, profit and operational performance targets Lead, coach and develop regional and depot management teams Drive continuous improvement initiatives across people, processes and performance Improve operational efficiency, productivity and service delivery standards Ensure optimal fleet availability, utilisation and return on investment Build and maintain strong relationships with key customers and stakeholders Produce, manage and deliver regional budgets and forecasts Analyse operational and commercial data to identify performance improvement opportunities Ensure compliance with all health, safety, quality and regulatory requirements Support strategic business initiatives, growth plans and operational development projects Promote consistency, accountability and best practice across all operational locations Enhance customer retention, service performance and overall customer experience Candidate Profile Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations. Essential Experience Senior leadership experience within a multi-site operational environment Responsibility for operational, commercial and financial performance across multiple locations Full P&L accountability and budget management experience Proven success in improving revenue, profitability and operational performance Experience leading and developing management teams across geographically dispersed operations Strong commercial, financial and analytical capability Experience implementing operational improvement programmes and driving sustainable change Demonstrable success in managing customer relationships and service performance metrics Strong stakeholder management and influencing skills Evidence of Achievement Applicants are encouraged to provide specific examples and measurable outcomes relating to: Revenue growth delivered under their leadership Profitability improvements and margin enhancement Operational efficiency gains and cost reduction initiatives Service performance improvements and customer retention achievements Team development, succession planning and leadership progression outcomes Fleet utilisation, asset productivity or operational optimisation improvements Safety, compliance or quality performance enhancements Successful implementation of business improvement, transformation or growth projects Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably. Personal Attributes Strategic thinker with strong operational execution capability Data-driven decision maker Highly credible leader capable of influencing at all organisational levels Commercially astute and results focused Committed to developing high-performing teams and future leaders Passionate about continuous improvement and operational excellence Why Apply? This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development. Application Process Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.

Head of IT Service Management 600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. Key Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract/service negotiations Ensure SLA/OLA compliance and effective service delivery governance Engage with senior stakeholders and customers across the organisation Promote a strong culture of professionalism, accountability, and continuous improvement Support team development, recruitment, coaching, and performance management Essential Skills & Experience Extensive experience in large, complex IT service delivery environments Proven leadership of service management or senior service delivery teams Strong knowledge of ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional (or ITIL V3 Expert with ITIL 4 Foundation) Strong commercial and financial management experience in regulated environments Experience leading organisational change and service transformation Supplier and third-party management experience Strong stakeholder engagement and communication skills Understanding of IT infrastructure, security, and communications technologies Desirable Skills ITIL 4 Strategic Leader or ITIL Master Experience with project/programme delivery methodologies Experience working within UK Government. Lean Six Sigma or similar continuous improvement qualifications Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)

Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills

Junior Merchandiser Manchester Sportswear £35,000 - £38,000 The Opportunity Over the past few years, this business has built an incredible reputation within their market, combining innovative product, ambitious growth plans and a genuinely entrepreneurial culture. With continued expansion across the UK and international markets, they're entering a pivotal stage of growth and showing no signs of slowing down, so with that, we're looking for a commercially minded Junior Merchandiser to join the team. The Environment: This is a dynamic, collaborative and fast-moving environment where no two days look the same. The culture is ambitious but supportive, with a team of passionate individuals who genuinely enjoy what they do. You'll be surrounded by people who are commercially driven, customer-focused and motivated by building something special. The business encourages autonomy, entrepreneurial thinking and fresh ideas. If you enjoy taking ownership, solving problems and being trusted to make decisions, you'll thrive here. The Role: Reporting into the senior team members, you'll play a key role in supporting the planning, trading and stock management functions across all of their trading channels. As a Junior Merchandiser you'll take on increasing ownership across reporting, stock management, forecasting, allocation and critical path activity, helping to ensure the right products are available at the right time to support continued business growth. This role offers a fantastic blend of strategic exposure and hands-on trading responsibility, making it ideal for an ambitious Assistant Merchandiser or Junior Merchandiser looking to develop their career within a high-growth brand. Key Responsibilities: Deliver meaningful trading insights and recommendations to support commercial decision-making. Produce and analyse weekly sales, stock, intake and KPI reports. You will be experienced with category and sub categeory management within the WSSI, or the equivalent of. Identify opportunities and risks across product categories, proactively managing performance and mitigate risk. Conduct detailed ad-hoc analysis to support wider business initiatives and strategic planning. Support seasonal reviews and post-season analysis to drive continuous improvement. Support forecasting, stock planning and inventory management across multiple channels. Monitor stock availability and manage weekly replenishment opportunities to maximise sales performance. Assist with allocation and replenishment strategies to optimise stock health and availability. Support intake planning and delivery scheduling to ensure smooth stock flow. Manage critical paths and maintain strong communication with suppliers and internal stakeholders. Monitor inbound deliveries, highlighting risks and resolving issues proactively. Manage purchase orders in line with delivery schedules and business requirements. Support launch readiness and ensure key milestones are achieved. Maintain accurate product, pricing and promotional data across systems. Produce regular reporting packs for Merchandising and Senior Leadership teams. Ensure data accuracy and integrity across planning and trading tools. Work closely with Product, Design, eCommerce, Wholesale, Operations and Warehouse teams. Support range reviews, assortment planning and seasonal trading strategies. Build strong relationships across the business to help drive commercial success. Contribute ideas and process improvements that support future growth and scalability. BH36567

Are you a caring individual looking to start your career as an Optical Assistant? You've come to the right place. We aren't looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as a Trainee Optical Assistant, you don't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. Our store The Specsavers store in Longton is a busy, customer-focused retail environment dedicated to delivering high standards of eye and hearing care. Situated in a convenient town centre location, the store serves a diverse customer base, offering comprehensive eye examinations, a wide range of stylish and affordable eyewear, and professional hearing services. The store benefits from strong public transport links, with regular bus services connecting Longton to surrounding areas and a nearby train station providing easy access. Our team The team at the Longton Specsavers store is made up of experienced and dedicated professionals across both clinical and retail roles. This includes qualified Optometrists and Dispensing Opticians, supported by Optical Assistants and customer-focused retail colleagues who ensure a smooth and welcoming journey for every customer. The store also benefits from a strong leadership team that drives performance, supports colleague development, and fosters a positive working culture. With a shared focus on delivering high-quality care and service, the team works together to maintain excellent standards while supporting each other in a busy retail environment. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Part Time hours - Saturdays only - 7.5 hours Free parking We will auto-enroll you into the pension scheme with an employer contribution when you contribute too What we're looking for? Some of the responsibilities of this role include: Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone call Find out more If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you. Got what we're looking for? This job will close when it's filled, so don't delay, apply today!

The Credit Control Administrator will play a vital role in managing and maintaining the company's financial accounts, ensuring efficient credit control processes. This temporary position in Stockport offers an excellent opportunity to support the accounting and finance department within the industrial and manufacturing industry. Client Details This business are a market leader in their Sector and are a leading manufacturing business currently going through an exciting period of growth. They are investing in increasing their headcount in the team to support future growth making it an excellent time to joint the business. Description The Credit Control Administrator role is initially a temporary assignment and will be full time office based in Stockport. Reporting to the Credit Control Manager key duties will include: Monitor and manage customer accounts to ensure timely payments and resolve outstanding balances. Communicate with clients to address queries and follow up on overdue invoices. Maintain accurate financial records and update customer account details in the system. Prepare and distribute regular reports on credit control activities to the finance team. Assist in reconciling accounts and investigating discrepancies. Collaborate with internal teams to ensure seamless account management and invoicing processes. Support the finance department in administrative tasks as required. Adhere to company policies and procedures while managing sensitive financial data. Profile In order to apply for the role you should: Have previous experience in Credit Control/Accounts Receivable Admin Be able to consider a temporary role initially Be able to commute to Stockport office Job Offer Opportunity to join growing company Opportunity for role to be extended

Lead ServiceNow Technical Consultant - HRSD 6-month contract - Outside IR35 550 per day + travel expenses UK based - occasional travel to London We're working with a large public sector organisation who are kicking off a new ServiceNow HRSD project at the beginning of July and need a strong Lead ServiceNow Technical Consultant to support the delivery. This is a brilliant opportunity for someone who knows HRSD properly, enjoys being client-facing, and can sit between technical delivery, architecture and project leadership without needing loads of hand-holding. You'll be reporting into the Architect and Project Manager, helping shape and deliver HRSD work within a complex public sector environment. The role will be mostly remote, but there will be a few visits to the London-based client site throughout the project. Travel expenses will be covered. We're looking for someone who can bring confidence, clarity and proper ServiceNow HRSD experience to the table. You'll be working closely with stakeholders, supporting the wider delivery team, and making sure the solution is delivered properly rather than just "configured and forgotten about". You'll need: Strong ServiceNow Technical Consultant background Good hands-on HRSD experience Experience working in large, complex environments, ideally public sector ServiceNow CSA certification ServiceNow CIS - HRSD certification Excellent customer-facing and stakeholder management skills UK-based and able to travel to London when needed Comfortable going through BPSS checks This is expected to be a 6-month outside IR35 contract, although an FTC route may also be available for someone who prefers employment. The project is due to start at the beginning of July, so we're looking to speak with people quickly. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.