40 jobs found

Head of Corporate Affairs London Bridge (Hybrid - 3 days onsite) My client is one of Britain's busiest train operators, running 1,700+ services a day across London, Kent and East Sussex, connecting 500,000+ passengers and 180 stations. They are about more than getting people from A to B. They are about the moments that make journeys better and for their customers and colleagues. They're proud to be recognised as: A Great Place to Work (National Rail Awards 2023) A WORK180 Employer for Women They are looking for a strategic Head of Corporate Affairs to define their story, strengthen their reputation, and influence how millions of people perceive a brand. If you know how to build trust, lead in a crisis and turn complex issues into compelling narrative, this role could be exactly what you're looking for. You will sit at the heart of their Communications & Stakeholder Leadership team, shaping how they engage with customers, government, media and communications This is a high-impact role where your work will directly support their journey towards Great British Railways and ensure their voice is confident, credible and heard. Key Responsibilities Setting and leading their Corporate Affairs strategy Owning their external narrative across media, public affairs, digital, and campaigns Building strong, influential relationships with government, industry partners and stakeholders Acting as a trusted adviser to senior leaders and the Executive team Leading communications during incidents and crises with calm authority Developing and inspiring a high-performing, multi-disciplinary team Ensuring all communications are aligned with governance and contractual requirements Key Requirements You're a confident, experienced leader who knows how to make an impact: Reputation builder - experienced in managing scrutiny and enhancing brand trust Relationship expert - able to influence at senior government and industry level Crisis leader - calm, credible and decisive when it matters most Natural storyteller - able to turn complexity into clear, compelling messaging Inspiring leader - experienced in building and developing high-performing teams Commercial thinker - understands governance, value for money, and accountability Integrated communicator - confident across media, digital, stakeholder engagement and campaigns Benefits Alongside a competitive salary, you'll receive: Final salary pension 25 days annual leave + bank holidays Free rail travel across their network A role where you can truly shape the future of UK rail communications

Gloucester, UK Hybrid Working International Travel Lead the transactions that shape our future. This is an exceptional opportunity to join Optimas , a private equity-backed international business , at an exciting stage of growth. Reporting directly to the Chief Financial Officer (CFO) , you'll lead our global inorganic growth strategy, identifying, evaluating and executing strategic acquisitions that strengthen our market position, expand our capabilities and create long-term value. Working closely with the CEO, CFO, Board and Executive Leadership Team, you'll influence the future direction of our international business, leading complex cross-border transactions from opportunity through to integration and value realisation. If you're a commercially astute M&A leader who thrives on strategic challenge and delivering transformational growth, we'd love to hear from you. About Optimas International Optimas International is a multinational distributor of integrated supply chain solutions and engineering support, delivering fasteners, components, industrial and safety supplies to customers around the world. Operating across the UK, Europe and Asia, we combine global scale with local expertise to deliver innovative supply chain solutions and exceptional customer service. Backed by private equity investment, Optimas has ambitious growth plans, with mergers, acquisitions and strategic partnerships playing a central role in accelerating our expansion and creating long-term shareholder value. What you'll be doing As Director of M&A, you'll lead the Group's corporate development agenda, taking ownership of the full transaction lifecycle from strategy through to integration. You'll: Develop and execute Optimas' global M&A strategy in line with corporate growth objectives. Build and manage a robust pipeline of acquisition opportunities across international markets. Lead market mapping, competitor analysis and target identification. Own end-to-end transaction delivery, including valuation, financial modelling, due diligence, negotiation and completion. Present investment recommendations and business cases to the Executive Team and Board. Lead post-acquisition integration planning to maximise value creation and deliver strategic objectives. Monitor synergy delivery, ROI and business performance following acquisitions. Manage external advisers, including investment banks, legal counsel, tax advisers and consultants. Act as a trusted adviser to the CFO, CEO and Board on corporate development opportunities and investment decisions. Support broader strategic planning and portfolio optimisation initiatives. What we're looking for You'll be an accomplished M&A professional with the commercial acumen, financial expertise and leadership capability to influence at the highest level. You'll bring: Significant experience in M&A, Transaction Services, Corporate Finance, Deal Advisory, Investment Banking or Corporate Development. A proven track record of leading complex domestic and cross-border acquisitions. Experience delivering successful post-merger integration programmes. Advanced financial modelling, valuation and commercial analysis skills. Strong knowledge of transaction structuring and multi-jurisdictional deal execution. Excellent negotiation, influencing and stakeholder management skills. Credibility and confidence working with Boards, investors and senior executives. Experience within manufacturing, industrial, engineering, distribution or supply chain sectors would be advantageous. Why join Optimas International? This is more than an M&A role; it's an opportunity to shape the future of a growing private equity-backed international organisation. Reporting directly to the CFO, you'll have a genuine seat at the table, working alongside the Executive Leadership Team to deliver transformational acquisitions and strategic initiatives that drive long-term growth. You'll join a collaborative, ambitious organisation where your expertise will directly influence the future direction and success of the business. We respectfully request that agencies do not submit unsolicited CVs.

Private Medical Insurance Adviser Hybrid / 3-days per week in office North London Full-time Permanent Competitive (dependent on experience). Comprehensive benefits (see foot of advert) Exam Support Salary £32,000 - £45,000 DOE An award winning, multi-office, highly reputable Wealth Manager currently requires a highly organised and proactive, and experienced Private Medical Insurance Adviser PMI Adviser Job Description The PMI Adviser will undertake the following key duties (not an exhaustive list):- Process and administer Individual and Corporate Private Medical Insurance policy renewals, with the confidence to discuss policy particulars and day to day service requirements with clients. Liaise with insurers and underwriters as and when required. Assist the Advice Team with new business quotes for Private Medical Insurance, Dental Insurance and Health Cash Plans. This will involve helping with client proposals and comprehensive market reviews. Following up on warm leads, contacting customers who have made an enquiry. Check monthly commissions for expected receipts to arrive and ensure accuracy. Input and record client and scheme data accurately on to the back-office systems. Process ongoing correspondence with individual clients and service providers, as required. Ensure that the new business process is followed and provide regular updates to the Private Medical Insurance Team regarding ongoing new business and renewal cases in the weekly team meetings. Write Suitability Reports to be sent to clients within a reasonable time frame of their medical scheme being set up or renewed. Ensure quality standards for all processes on their team. Engage with the HR Department and with respects to disciplinary and grievance procedures when required. Providing reports on productivity and other performance indicators to the Senior Management Team. This list is not exhaustive, and the PMI Adviser is obliged to undertake any reasonable task associated with the role on an ad-hoc basis. Key Skills and Attributes The PMI Adviser will hold the IF7 (Certificate in Healthcare Insurance Products) qualification and will have a background within Private Medical Insurance. Private Medical Insurance Adviser will possess exemplary: - Organisational, planning, prioritising and multi-tasking skills. Oral and written communication skills. Information gathering and information monitoring skills. Problem analysis and problem-solving skills. Judgment and decision-making ability. Initiative. Professionalism and confidentiality. Attention to detail and accuracy. Flexibility. Microsoft Office skills Private Medical Insurance Adviser - What's on Offer Competitive salary package. Hybrid working pattern (3 days office-based). Supportive and collaborative team environment. Ongoing training and professional development opportunities. The opportunity to play a key role in delivering outstanding client service within a growing team. 4% matched pension contributions. Income Protection Cover (terms apply). Death-in-Service Cover (terms apply). Health Shield Cash Plan. Employee Assistance Programmes. Cycle to Work Scheme. Employee Discounts. Company Activities. Breakfast/Fruit supplies. Discounted Health Tests. Optional Influenza vaccination. Employee referral programme. This role provides a dynamic environment where your expertise can make a tangible difference in clients' lives while advancing your career within the insurance industry.

Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 £38,000 PA (depending on experience) Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm's systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As our client is a non-sponsoring company, you must already have the right to work in the UK.

Benefit and Money Adviser Annual Salary: £37,250 Location: Redhill, Surrey Job Type: Full-time, Permanent Schedule Type: Hybrid (2 days in office per week, dependent on business needs) Work Hours: 36 hours per week Join our team and make a significant impact in people's lives by ensuring they have access to essential financial resources and support. As a Benefit and Money Adviser, you will be a crucial part of our financial inclusion team, dedicated to improving living conditions and providing services that make a real difference. Day-to-day of the role: Support residents to maximise their income by identifying and securing all eligible welfare benefits. This includes completing applications over the phone and during home visits. Manage a caseload of residents, providing tailored advice on benefits, budgeting, and debt, and documenting all guidance and next steps through written follow-up communication. Challenge benefit decisions through mandatory reconsiderations and appeals, preparing cases and supporting residents through the process to achieve positive outcomes. Represent residents at tribunal hearings where appropriate, preparing written submissions and presenting structured arguments based on legislation and case law. Provide practical, person-centred support to residents who may be vulnerable or experiencing financial hardship, helping them sustain their tenancies. Required Skills & Qualifications: Proven experience delivering advice in a customer-facing setting (e.g., Citizens Advice, housing, local authority, charity, or similar). Strong knowledge of welfare benefits, including claims, mandatory reconsiderations, and appeals. Excellent communication skills, with the ability to write accurate letters and explain complex information to residents. Good numeracy skills and the ability to assess benefit entitlements to improve residents' financial situations. Confidence in managing your own caseload independently, including all associated administration. Holds a full driving licence, has access to a vehicle, and is comfortable travelling and carrying out home visits. Benefits: Competitive salary. Fantastic work/life balance with flexible working and generous leave entitlement. Strong focus on learning and development, with opportunities to grow your skills and career. Enhanced maternity, paternity, and adoption pay. Funded health cash plan. Extensive wellbeing support. Voucher-based recognition scheme. Retail discounts. We are committed to creating a diverse and inclusive workplace and encourage applications from all candidates, including those from minority ethnic groups, the LGBTQ+ community, people with disabilities and long-term health conditions, neurodivergent individuals, parents, carers, and people from lower socio-economic backgrounds. Selection process: Application Review: Your CV and supporting documents will be reviewed against the essential criteria. Telephone / Microsoft Teams Interview: If shortlisted, you will be invited to an initial interview. Assessment Centre: Successful candidates will attend a face-to-face Assessment Centre on one of the specified dates in June 2026. Feedback: Feedback will be provided following the Assessment Centre stage. To apply for the Benefit and Money Adviser position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

HR Co-ordinator (Birmingham/ fixed term to 31 October 2026) Are you looking for a HR Co-ordinator role where you'll play a key part in delivering a seamless recruitment and onboarding experience? The SRA is looking for a proactive and detail-oriented HR Co-ordinator to support our HR Advisers and ensure a smooth and professional experience for new and prospective employees. You'll be the first point of contact for many joining our organization, so your role will be vital in creating a positive and welcoming impression. You'll be highly organized, customer-focused, and confident managing multiple priorities. From generating contracts and offer packs to ensuring compliance with right to work and DBS checks, you'll be central to the success of our recruitment and onboarding processes. You'll also support the wider HR team with administrative tasks, maintain accurate records, and contribute to the continuous improvement of our HR services. What's in it for you? Being part of a supportive and collaborative HR team where your contributions are valued A high degree of trust and autonomy in your day-to-day work A culture that encourages innovation and continuous improvement Opportunities to develop your HR skills and grow your career A diverse, inclusive environment where you can bring your whole self to work An additional 3% of annual basic salary to spend on benefits that suit your lifestyle A generous pension scheme - We will contribute 1 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25% 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme. Access to employee discount vouchers for savings on High Street brands, travel and supermarkets. Life Assurance cover of 4 times basic salary. Income Protection An extensive range of Heka Health and Wellbeing experiences to choose from with monthly company funding allowance. Hybrid working - typically one to two days a week in our Birmingham office at The Cube What we're looking for: Previous experience in a HR administrative role Strong organizational and time management skills Excellent attention to detail and accuracy Confident using MS Office and HR systems A proactive, can-do attitude and willingness to learn Strong communication skills and a customer-focused approach Ability to manage multiple tasks and priorities in a fast-paced environment A commitment to confidentiality and professionalism Desirable: Experience with applicant tracking systems (ATS) Knowledge of temporary worker processes and compliance Experience in a shared services or service centre environment Useful information Comparable job titles used by other organisations might be HR Administrator, HR & Payroll Administrator, Recruitment Administrator. There is a role profile attached at the bottom of this advert which details the full skills and experience required. If you have any questions that aren't in this advert or on our website, please contact us via: To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 02 July 2026. We may close this vacancy early if we receive a high volume of applications. If you're interested, we encourage you to apply as soon as possible , we encourage you to apply as soon as possible.

Do you have SSAS pension administrative experience? Are you looking for a role with a supportive firm offering good benefits and hybrid working? Due to continued success in providing advice to pension clients, this successful practice requires a professional and proactive Pension Administrator (SASS) to provide support to the planning process and pension administration team. The successful candidate will have experience within a professional services environment, ideally some exposure to FCA regulations and strong IT skills, and have a SASS administration background. Duties for this role will include: Responsible for carrying out cradle to grave administration for an allocated portfolio of Small Self-Administered Schemes Demonstrate knowledge and understanding of individual clients and their advisers, and actively engage with all parties to achieve the best possible customer outcomes. Calculate and pay retirement benefits. Process contributions and transfers into the scheme. Arrange buying/surrender of investment portfolios. Prepare scheme asset valuations and member fund share calculations. Undertake property and land purchases and sales in accordance with internal procedures and guidelines. You will have: Experience of SSAS administration/managing a portfolio of clients Good personal organisational skills with the ability to prioritise their own workload. Works well under pressure maintaining attention to detail. Ability to work to prescribed deadlines. This is an excellent role within a forward thinking and innovative firm working in a vibrant team, who are continually looking to improve and develop the services which they offer to their clients. In return, you will receive a generous basic package and the support to develop your skills and further your career. Hybrid working is offered with this role, 3 days per week from home. By applying for this role, you agree that we will hold and process your details in line with our Privacy Policy. Our Privacy Policy and information about how we use data can be found on our website.

Hybrid Working Strong Benefits Package Established Financial Planning Group An excellent opportunity has arisen for a Client Service Team Associate to join a highly regarded and growing financial planning group. This is a key client servicing role within a busy and professional wealth management environment, supporting Financial Planners, Paraplanners and wider internal teams in delivering an exceptional client experience. The business is known for its strong values, collaborative culture and commitment to delivering high-quality, compliant financial planning services. Due to continued growth and the integration of acquired firms, they are now looking to strengthen their Client Service Team with a capable and detail-focused individual. This role would suit someone with experience in financial services administration or client servicing who enjoys working in a structured, fast-paced environment and is keen to develop within a supportive organisation. The Opportunity As a Client Service Team Associate, you will play a central role in supporting advisers and ensuring the smooth delivery of client services across the business. You will be responsible for a range of core servicing and administrative tasks, ensuring accuracy, efficiency and excellent client outcomes at all times. Your responsibilities will include: • Producing portfolio reports and pre-meeting documentation for advisers • Reviewing and correcting client cash accounts • Submitting and implementing new business applications as instructed • Maintaining and updating accurate client records across systems such as Intelliflo and Concert Hub • Managing your own workflow and prioritising tasks effectively • Supporting advisers, paraplanners and internal teams with ongoing client servicing requirements • Escalating issues appropriately to the Team Leader where required • Working collaboratively across departments to ensure a high standard of client service delivery • Ensuring all work is completed in line with service levels, compliance standards and regulatory requirements • Supporting wider business operations as required Requirements • Previous experience in administration or client servicing, ideally within financial services • Strong organisational and time management skills • Excellent attention to detail and accuracy • Ability to manage multiple tasks and deadlines effectively • Strong written and verbal communication skills • Confident using Microsoft Office and other systems • Ability to work well under pressure in a fast-paced environment • A proactive, team-oriented and dependable approach • Willingness to learn and develop within the role What's on Offer • Competitive salary depending on experience • Discretionary bonus of up to 12% • 32 days annual leave including bank holidays • Private Medical Insurance • Income Protection and Life Assurance • Company pension scheme with employer contributions up to 5% • Flexible working arrangements and hybrid options • Buy/Sell holiday scheme • Season ticket loan and green travel initiatives • Employee benefits platform • Ongoing training and professional development support • Opportunity to join a growing and well-established financial planning organisation • Clear exposure to wider business operations and career development pathways Why This Opportunity Stands Out This is an excellent opportunity to join a professional and forward-thinking financial planning business that places a strong emphasis on client service, teamwork and continuous improvement. You will be part of a collaborative environment where accuracy, accountability and development are genuinely valued, with access to strong benefits and long-term career progression opportunities. To discuss this opportunity in confidence, please contact Ryan Wootten at Financial Divisions or send your CV to Ryan at Financial Divisions

Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 - £38,000 PA (depending on experience) Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm's systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As our client is a non-sponsoring company, you must already have the right to work in the UK.

Business Development Manager - Commercial Finance Partnerships East Midlands Hybrid Field-Based Role (Client Visits, Partner Meetings & Office Based) 35,000 - 40,000 Basic Salary + Uncapped Bonus Realistic OTE 70,000 - 100,000+ Financial Services Build Partnerships. Generate Opportunities. Drive Growth. Are you a commercially driven Business Development Manager who excels at building relationships, developing strategic partnerships and creating new business opportunities? Do you enjoy opening doors, developing trusted networks and becoming the go-to commercial partner for professional advisers, introducers and businesses? Our client is a successful and ambitious commercial finance organisation experiencing sustained growth across the UK market. As they continue to expand, they are seeking an energetic and commercially minded Business Development Manager to play a key role in developing strategic introducer partnerships, expanding referral networks and driving sustainable revenue growth. This is not a transactional sales role. Success will be driven by your ability to identify, engage and develop long-term relationships with professional introducers, referral partners, advisers and business networks who can introduce clients requiring commercial finance solutions. Through trust, credibility and relationship development, you will create a sustainable pipeline of opportunities that generates long-term commercial value. The Opportunity Working across the East Midlands region, you will develop relationships with a wide range of professional contacts including accountants, business advisers, consultants, brokers, professional services firms, referral partners, introducers and SME business networks. You will spend significant time meeting prospective and existing partners, understanding their clients' requirements and demonstrating how a partnership can add value to both their organisation and their customers. Alongside partner development activity, you will work directly with businesses to understand funding requirements and introduce suitable commercial finance solutions through an extensive panel of lenders and funding partners. This is a highly visible role offering considerable autonomy, excellent earning potential and genuine opportunities for career progression within a growing organisation. Key Responsibilities Partnership Development & Relationship Management Identify, target and develop new introducer, referral and strategic partner relationships across the East Midlands region. Build strong relationships with accountants, professional advisers, consultants, brokers and other business influencers. Develop trusted partnerships that generate a sustainable flow of commercial finance opportunities. Create and execute partner development plans to maximise referral activity. Conduct regular face-to-face meetings, networking activity and relationship reviews. Ensure partners remain engaged, informed and motivated to refer opportunities. Business Development & Opportunity Generation Generate new commercial finance opportunities through partner referrals, professional networks, networking activity and direct business development. Develop and maintain a robust pipeline of qualified opportunities. Identify and convert opportunities for commercial finance, asset finance and lending solutions. Re-engage existing clients, contacts and partners to maximise repeat business and referral opportunities. Represent the business professionally at networking events, exhibitions and industry functions. Commercial Finance Solutions Understand client funding requirements and identify suitable commercial finance solutions. Work closely with internal specialists and lending partners to structure appropriate funding solutions. Manage opportunities throughout the full sales cycle from initial enquiry through to completion. Deliver a consultative and commercially focused customer experience. Identify opportunities to broaden and deepen existing relationships. About You We are interested in speaking with ambitious business development professionals who have a strong track record of developing relationships, creating opportunities and generating revenue through networks, partnerships and professional contacts. You may currently be working as a: Business Development Manager Commercial Finance Business Development Manager Asset Finance Business Development Manager Relationship Manager Banking Relationship Manager Business Banking Manager Commercial Manager Introducer Development Manager Partnership Manager Channel Development Manager Regional Sales Manager Account Manager Applications are welcomed from individuals with experience in: Commercial Finance Asset Finance Business Banking Commercial Banking Invoice Finance Financial Services Professional Services Business Development Consultative B2B Sales Partnership Development Channel Sales Relationship Management Skills & Experience Proven experience in business development, partnership development or relationship management. Demonstrable success generating new business opportunities through networking, referrals, introducers or strategic partnerships. Strong consultative sales and relationship-building skills. Experience engaging with business owners, directors and senior decision-makers. Commercially astute with the ability to identify opportunities and create value. Excellent communication, presentation and negotiation skills. Highly organised with strong pipeline management capability. Experience using CRM systems and Microsoft Office. Self-motivated, resilient and results focused. Degree educated preferred, with a minimum of A-Levels or equivalent. What's On Offer? Basic salary of 35,000 - 40,000. Uncapped bonus structure. Realistic On-Target Earnings of 70,000 - 100,000+. Hybrid field-based role combining client visits, networking activity and office collaboration. Significant autonomy and territory ownership. Structured training and ongoing professional development. Clear career progression opportunities. Enhanced annual leave entitlement. Salary sacrifice pension scheme. Modern office environment. Entrepreneurial, ambitious and high-performance culture. Regular company events and team activities. Why Apply? This is an opportunity to join a growing and ambitious organisation where your ability to build relationships, create partnerships and generate opportunities will directly influence both your own success and the future growth of the business. If you enjoy developing trusted commercial relationships, opening new doors and creating long-term value through partnership-led business development, this could be the ideal next step in your career.

£30k basic starting salary + fantastic uncapped commission structure + genuine career growth + remote opportunities + great perks! For Protection Advisers who are seriously thinking about their next move, this could be perfect timing. At LifeSearch , we ve spent over 25 years at the forefront of protection advice in the UK. Now, we re stepping into one of the most exciting chapters in our history. We're launching new strategic partnerships, investing heavily across the business and reshaping how advice works. If you want to be part of where protection advice is heading (rather than playing catch up later), this is your chance! This can be a remote opportunity for the right candidate, but we also have offices in Leeds, London and Milton Keynes. What you ll be doing: Speak with highly engaged customers who are actively seeking protection advice (no cold calling here!) Provide tailored recommendations across Life, Critical Illness and Income Protection Support clients through important, sometimes tough, personal conversations with care and professionalism Manage multiple clients at different stages of their journey Work within a high-performing advice community of 120+ advisers across the UK Build long-term relationships and deliver advice you re genuinely proud of Our partnerships with leading price comparison brands, insurers, banks and building societies mean consistent demand and quality conversations not chasing leads! We're looking for people who: Have solid experience in protection advice and a strong demonstrable track record Bring knowledge across Life, Critical Illness and Income Protection Have experience (or interest) in Business Protection. A growing area with structured specialist pathways available Are comfortable working at pace while maintaining high advice standards Take personal accountability for performance Are ambitious and serious about building a long-term career in protection Hold R05 (preferred but not essential) We re proud of our culture. High standards, high performance and strong support. We want great people who raise the bar, not just hit it. What s in it for you? £30k basic starting salary that goes up to £33k once you pass your probation Uncapped commission with very strong earning potential from day one (we will talk you through our great commission structure at the next stage) Fast tracked process for really experienced candidates, so you can earn bigger quicker! Consistent volumes of engaged customers Access to unrivalled volumes of high quality leads from long standing partnerships Clear progression into senior, specialist and leadership roles Ongoing training, coaching and professional development (no matter how long you've been with us) Significant investment in tech, tools and support to help you perform at your best Hybrid and fully remote working is available depending on individual requirements Overseas incentive trips, buy/sell annual leave options, your birthday off and more! What is the shift pattern like? You'll work 40 hours a week with flexible shifts between 9am and 7:30pm, including two evenings until 7:30pm. Your shift times are flexible and agreed with your leader. You would also work one Saturday a month, 9am - 3pm (but you get a day off in lieu of course! Hello three day weekend!) What s the application process like? Click apply and upload your CV If it s a match, Sophie will be in touch to book in a short telephone interview If that goes well, you'll be invited to an interview with us where we will get to know you and your experience a bit better We aim to provide prompt feedback between each stage, so you know exactly where you're at in the process. No ghosting here! What s the bigger picture? We re investing heavily in the future. In our partnerships, our technology, our customer journeys and, most importantly, our advisers. This isn t just another adviser role. It s a chance to join a business at the right moment and build something long term. If you re ambitious, committed and ready for your next step, we d love to hear from you.

Administrator (Financial Services) Up to 32,000 Full Time Hybrid Working Available After Probation Are you an experienced Financial Services Administrator looking to join a well-established and highly respected organisation within the wealth management sector? We are recruiting for a Pension and Investment Administrator to join a busy and supportive team. This is an excellent opportunity to become part of a professional organisation that places customer outcomes, integrity and service excellence at the heart of everything it does. Working closely with Financial Advisers and colleagues across the business, you will provide comprehensive administrative support across pensions, investments and ongoing client servicing activities. The Role Key responsibilities will include: Processing new pension and investment business with providers Maintaining accurate client records and updating internal systems Chasing providers and third parties to progress applications and obtain information Preparing client documentation, reports and correspondence Producing valuations and supporting documentation for adviser review meetings Monitoring workflows and ensuring service standards and deadlines are met Managing client and provider communications in a professional and timely manner Supporting ongoing servicing activities and annual client reviews Ensuring all administration is completed in line with FCA regulations and internal procedures About You To be successful in this role, you will have: Previous administration experience within Financial Services Exposure to pensions and investment products, such as personal pensions, group pensions or investment portfolios A strong understanding of financial services processes and documentation Excellent attention to detail and organisational skills Strong communication skills and a professional client-focused approach Good working knowledge of Microsoft Office applications The ability to manage multiple priorities and work effectively within a busy environment Professional financial services qualifications would be advantageous but are not essential. What's on Offer? Salary up to 32,000 Full-time, permanent position Monday to Friday, 9:00am - 5:00pm (35-hour week) Hybrid working available following successful completion of probation (3 days office, 2 days home) Supportive and collaborative working environment Ongoing training and professional development opportunities Opportunity to join a successful and growing organisation with an excellent reputation within the financial services sector This role would suit an organised and proactive Financial Services Administrator who enjoys delivering excellent service and is looking to further develop their career within pensions and investments. Interested? Apply today Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Fixed Term Contract Full-Time Join a team that puts people first. At Foresters Financial UK, we're proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You'll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues If you have financial services experience this is of benefit but it is not essential. What we offer: £23,842 annual salary pro rata Annual holiday allowance of 25 days holiday plus bank holidays, pro rata Contributory pension scheme. Company matches up to 5% Life cover Hybrid working after training (1 days/week from home) Supportive team culture and opportunities to grow 1 days paid charitable workday Wellbeing support Programme About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. We're looking for a Employee Benefits Administrator to join our growing Employee Benefits team at Titan Wealth. This is a fantastic opportunity to build your career within a collaborative, fast-paced environment where you'll support the delivery of high-quality Group Risk and Healthcare solutions. You'll work closely with Consultants, clients and insurers to ensure a seamless service-playing a key role in managing client queries, supporting renewals and maintaining accurate scheme data. As part of our Client Support team, you'll be responsible for supporting a portfolio of clients across Group Risk and Healthcare schemes, ensuring a high standard of service and accuracy at all times. Responsibilities Act as a key point of contact for clients, handling day-to-day queries in a professional and timely manner Support the renewal process, including: Collecting and validating membership data Liaising with insurers for quotations Preparing draft recommendation reports Produce and issue annual accounts accurately and within agreed timescales Support Group Risk claims and underwriting processes, liaising with insurers and stakeholders Monitor outstanding payments and proactively follow up with clients Assist with invoicing, ensuring accuracy and timely processing Manage mid-term adjustments, including joiners and leavers across schemes Maintain accurate and up-to-date records across internal systems Build strong relationships with clients, consultants and insurers Prioritise workload effectively to meet deadlines across multiple client requirements What we're looking for Skills High attention to detail, particularly when working with complex data Strong organisational skills with the ability to manage multiple priorities Clear and professional communication, both written and verbal A methodical and structured approach to problem-solving Strong Excel and MS Office skills, with the ability to analyse and reconcile data Proactive mindset with a sense of ownership and accountability A collaborative team player who supports wider business goals Experience Essential: Experience in an administration or client support role Experience working to deadlines/SLA-driven environments Strong stakeholder management skills (internal and external) Experience maintaining accurate records and ensuring data integrity Ability to prioritise and manage workload effectively Awareness of regulatory principles (e.g. Treating Customers Fairly / Consumer Duty) Desirable: Experience within financial services or insurance Exposure to employee benefits or group risk administration Knowledge of: Group Income Protection (GIP) Group Life Assurance (GLA) Private Medical Insurance (PMI) Understanding of workplace pensions administration Experience supporting renewal processes Qualifications Relevant qualifications are desirable but not essential Working towards or holding a CII qualification would be advantageous Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Terms - Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - Office Christmas close (3-days) - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.

Client Contact Senior Consultant Location: Swindon (Hybrid - 3 days in office, 2 days from home) Salary: Up to £41,000 + bonus + excellent benefits The Opportunity We're looking for a Client Contact Senior Consultant to play a pivotal role in ensuring high-quality adviser interactions, strong customer outcomes, and full adherence to FCA principles. This is a highly visible role where you'll collaborate with internal teams and third-party providers, taking ownership of monitoring performance, identifying risks, and driving continuous improvement across customer contact activity. This opportunity is ideal for someone currently working as a Business Assessor, Complaints Handler, Quality Assessor , or similar within financial services. Key Responsibilities Support delivery of the Client Contact Programme, ensuring adherence to processes, standards, and guidelines Oversee third-party providers, ensuring performance meets agreed SLAs and quality standards Conduct adviser surveys to proactively identify risks and areas for improvement Own and deliver supplier training, ensuring scripts are accurate and compliant Act as an escalation point for complex issues and provide clear reporting Monitor breaches and identify emerging trends and risks Build strong stakeholder relationships to embed insights and drive improvements What We're Looking For Strong financial services experience, ideally within wealth products Good understanding of FCA regulation and customer outcome standards Level 4 Diploma (or working towards) is advantageous Confident communicator, able to influence and build relationships at all levels Comfortable managing challenging conversations and high-pressure situations Analytical mindset with strong problem-solving and commercial awareness What's in it for You Salary up to £41,000 On-target bonus of 10% Pension matched up to 5% Critical illness cover, income protection & death in service 27 days holiday + bank holidays (option to buy more) Flexible benefits including private medical & dental cover Hybrid working (3 days in Swindon office, 2 days from home) Why Join? You'll be joining a fast-paced, growing organisation with a strong focus on employee development, inclusivity, and work-life balance . This is a business that invests in its people, encourages individuality, and provides genuine opportunities to progress your career.

Fire Safety & Building Remediation Manager London Bridge £70,000 - £80,000 Hybrid Working Do you want to join Hyde as a Fire Safety & Building Remediation Manager? We're looking for an experienced leader to take charge of major fire and building safety projects that make our homes safer for customers. You will lead a team, which includes external consultants to deliver multiple fire and building safety projects. What you'll be responsible for Manage project budgets for all fire and building safety works, keeping costs within agreed limits and ensuring monthly financial updates are accurate. Act quickly if spending or forecasts start to drift. Check and approve any contract changes to make sure they support safe and compliant delivery. Visit buildings regularly to check progress, fire safety measures, workmanship and overall site conditions. Appoint and manage contractors, consultants and suppliers involved in fire safety and building safety improvements. Work closely with legal, customer and communications teams to support safe delivery and clear resident communication. Track key deadlines, including safety-critical milestones, and make sure projects stay on schedule. Ensure all funding requirements linked to fire and building safety work are met, recorded and auditable. Check that every site meets required fire safety, building safety and quality standards throughout the project. Review design information to ensure it reflects fire safety regulations and best practice, and confirm weekly site checks take place. Lead external specialists such as architects, engineers and fire safety advisers to ensure designs and works meet safety expectations. Ensure projects are signed off correctly, including fire safety certification, and keep defects to a minimum. About you You'll be a confident leader with strong project management experience, in fire and building safety . You'll be commercially aware, highly organised and able to manage several complex projects at once, with the ability to motivate teams and build strong relationships. Proven experience leading complex fire and building safety projects, including managing budgets, contractors and technical specialists. Strong understanding of fire safety and building safety regulations, and the ability to apply them confidently on live sites. Excellent leadership and communication skills, able to guide teams, work with residents and partners, and resolve issues quickly. Ability to assess risks, make sound decisions and keep projects on track, ensuring safety, quality and deadlines are met. Why join us? Hyde owns and manages 125,000 homes and is driven by a strong social purpose-creating safe, well-managed, thriving communities. You'll be part of a team that is genuinely committed to making homes safer, leading work that has a direct and positive impact on communities .You'll also have the opportunity to shape major fire and building safety projects, working with skilled professionals who value quality, collaboration and doing the right thing. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Job Title: Customer Advisor Location: Leeds city centre Pay Rate: £14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3 August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you'll be the first point of contact for customers raising concerns. You'll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the outset. You'll also review existing complaint cases to ensure records are complete and up to date, while supporting the team with associated administration. You'll build trust with customers on every call you take. By listening carefully, asking the right questions, and paying close attention to detail, you'll make sure complaints are clearly understood and recorded to help deliver the right outcomes. Day to day, you'll be: Taking a high volume of inbound calls to log and clarify new complaints. Ensuring accurate and detailed complaint records are created and maintained. Reviewing existing complaint logs to check for completeness and quality. Completing a range of back-office administrative tasks to support complaint handling. Multi-tasking between telephony work and system-based activities. Demonstrating strong attention to detail to ensure high-quality data capture. Supporting a fair and consistent customer experience through accurate record-keeping. Being proactive in your approach to learning and personal development. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Prime location in Dundee Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Strong communication and listening skills, with a professional and friendly telephone manner. High attention to detail and the ability to capture accurate information. Confidence in handling a high volume of calls. Good all-round IT skills, including experience of using Microsoft applications. A methodical and organised approach to tasks and administration. The ability to ask the right questions to fully understand customer concerns. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Senior Compliance Officer Salary £45,000 per annum Full Time, Hybrid role with occasional travel At Buzz Bingo, we re focused on creating safe, fun experiences for our players and great careers for our people. Compliance is key to protecting our customers, colleagues and licences, and we re looking for a Senior Compliance Officer to help us keep raising standards. If you re passionate about regulation, enjoy working with stakeholders, and see compliance as an enabler of great business decisions, this could be the role for you. What you ll be doing As a Senior Compliance Officer, you ll work across our retail and digital operations, supporting first-line teams to embed strong, effective compliance practices throughout the business. You ll be a trusted advisor, helping translate complex regulation into clear, practical guidance while ensuring Buzz remains fully aligned with regulatory expectations in the UK and Gibraltar. You ll bring: Strong knowledge of UK gambling regulation (Gambling Act 2005, LCCP, POCA, TACT) Experience in gambling industry compliance (5+ years desirable) Experience drafting and implementing policies, procedures and risk assessments Confidence translating legislation into clear operational guidance Experience supporting or designing evaluation and monitoring frameworks The ability to assess ideas and recommend appropriate control measures Strong Microsoft Office skills (Word, Excel, PowerPoint) Discretion, professionalism and excellent time?management skills Experience with Safer Gambling, AML, GDPR and DSARs will be particularly valuable. What We Offer App fast remote GP access plus physical & mental wellbeing support for you and your family Thrive App NHS?approved mental wellbeing support Buzz Brights Apprenticeships Buzz Brilliance Awards our employee recognition scheme Buzz Learning Platform access hundreds of online courses Access to trained Mental Health Advocates Discretionary annual bonus of up to 20% depending on company performance 5 weeks annual leave + public holidays (pro rata) Buy extra holiday via salary sacrifice (if eligible) 50% staff discount on bingo tickets, food & soft drinks (across certain functions) Refer a Friend Scheme Life Assurance & Pension Scheme Your role will include: Championing a positive, enabling compliance culture across the organisation Supporting adherence to the Gambling Act 2005, LCCP, POCA, TACT and related guidance Ensuring compliance with Gibraltar Remote Technical & Operating Standards, AML Codes and Proceeds of Crime legislation Leading and supporting the evaluation of Safer Gambling and Anti?Money Laundering controls, ensuring they are robust, effective and regulator?ready Helping enhance our evaluation frameworks to drive continuous improvement Drafting, reviewing and maintaining policies and procedures so they stay current, practical and aligned to regulatory change Supporting incident management, regulatory reporting and licensing requirements Reviewing and approving marketing materials, providing clear compliance guidance Supporting training frameworks, ensuring colleagues have the right learning at the right level Acting as a key compliance stakeholder on business and change projects Maintaining accurate records and managing priorities effectively in a fast?moving environment Who you ll work with You ll collaborate with colleagues across the entire business, including our retail clubs, digital teams and head office, as well as working closely with: Regulators including the Gambling Commission and Gibraltar Gambling Commissioner External legal advisers, trade bodies and third?party suppliers You ll be part of a small, highly motivated compliance team, so strong communication skills and a collaborative mindset are essential. Working at Buzz Bingo Remote?first role, with occasional travel to clubs, Nottingham Head Office and other locations The opportunity to influence, educate and make a real impact A supportive, collaborative culture where compliance is respected and valued If you re ready to play a key role in protecting our business and supporting positive change, we d love to hear from you.

Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage resources around shifting monthly deadlines. Confident and composed , especially when handling FTRs and complaints. A motivator , with a positive, can-do attitude and the ability to lift team morale. A mentor , who can spot potential and help others grow. A coach , comfortable giving constructive feedback and celebrating great performance. A change champion , who communicates updates clearly and positively. A role model , who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you'll be at the heart of the team's success. You'll: Manage and distribute workloads to meet SLAs and team goals. Deliver daily and monthly MI to track performance. Lead regular team meetings, 1:1s, and performance reviews. Coach and develop team members to deliver outstanding service. Keep processes up to date and aligned with company standards. Ensure full compliance with FCA regulations and report breaches promptly. Accurately log and report complaints and breaches. Collaborate with other teams to improve processes and customer experience. Monitor and escalate system/process issues. Oversee regular team tasks and support CASS audits. Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: Financial administration experience including but not limited to SIPPs, ISAs and GIAs. Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc. Excellent customer service skills. High level of planning, organisation and time management. Ability to motivate the team. Proficiency with Microsoft Office programs, specifically Word and Excel. Enthusiastic and inquisitive with a 'can do' attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer Starting salary of 30,900 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information