Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.
Jun 28, 2026
Full time
Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
Jun 28, 2026
Contractor
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
Senior Associate, Restructuring & Insolvency - KR8 Advisory About KR8 Advisory A unique opportunity to join KR8 Advisory, a Managing Director-led Restructuring & Advisory practice, part of the K3 Advisory Group, based in London, Manchester and Leeds. This is an opportunity to be part of an ambitious and experienced team with a strategic plan to grow its service proposition and expand into other key locations. KR8 Advisory is looking for experienced Senior Associates to support the delivery of high-impact Restructuring and Advisory solutions to SME's, Mid-market Corporates, Lenders and Stakeholders across the UK. About the Role - Senior Associate - Restructuring & Insolvency Roles are available in our offices in Manchester, London and Leeds and as a Senior Associate you will play a key role in managing your own varied caseload of Restructuring and Advisory engagements, including Administrations, Liquidations (solvent and insolvent), CVAs and Accelerated M&A processes. Working closely with Senior Managers and Directors, you will help deliver effective solutions and added value to our clients. You will be an experienced Restructuring & Insolvency Administrator already familiar with the processes involved in managing Administrations, Liquidations and CVA's. The role offers the opportunity to further develop your technical and commercial expertise through exposure to complex insolvency appointments, business advisory projects, business sales and stakeholder-led restructuring assignments. We are committed to supporting professional development and will provide full study support and training where required. While not essential, the successful candidate will ideally have already commenced a professional accountancy qualification (ACA or ACCA) and/or hold the Certificate of Proficiency in Insolvency (CPI). Role Responsibilities Experience of formal insolvency appointments, including Administrations, Liquidations, CVAs and Accelerated M&A processes, with exposure to advisory assignments being advantageous including managing critical short term cashflow management assignments. Strong financial analysis skills with the ability to review financial statements to identify key assets, liabilities and secured lender positions. Commercially minded, with confidence engaging with clients, lenders, legal advisers and other key stakeholders. Excellent written and verbal communication skills, with the ability to build and maintain professional relationships. Strong organisational skills and the ability to manage multiple assignments and competing deadlines effectively. Ability to deal with all areas of case management, progression and statutory investigations. Whilst not essential, experience supporting on trading assignments would be ideal. Proficient in Microsoft Office, particularly Excel, and the use of IPS or equivalent software. A collaborative team player who is willing to support, coach and develop junior colleagues. An interest in business development and contributing to the growth of client relationships and new opportunities. Committed to ongoing professional development and maintaining high technical standards. What We Offer We have exciting and highly ambitious plans to continue our growth across the UK. You will be supporting the development of a new Restructuring and Advisory practice with direct access to senior leaders across the KR8 offices and other K3 Advisory Group service lines. In addition to the above, we also offer a competitive salary and benefits package, together with strong opportunities for career development and progression.
Jun 28, 2026
Full time
Senior Associate, Restructuring & Insolvency - KR8 Advisory About KR8 Advisory A unique opportunity to join KR8 Advisory, a Managing Director-led Restructuring & Advisory practice, part of the K3 Advisory Group, based in London, Manchester and Leeds. This is an opportunity to be part of an ambitious and experienced team with a strategic plan to grow its service proposition and expand into other key locations. KR8 Advisory is looking for experienced Senior Associates to support the delivery of high-impact Restructuring and Advisory solutions to SME's, Mid-market Corporates, Lenders and Stakeholders across the UK. About the Role - Senior Associate - Restructuring & Insolvency Roles are available in our offices in Manchester, London and Leeds and as a Senior Associate you will play a key role in managing your own varied caseload of Restructuring and Advisory engagements, including Administrations, Liquidations (solvent and insolvent), CVAs and Accelerated M&A processes. Working closely with Senior Managers and Directors, you will help deliver effective solutions and added value to our clients. You will be an experienced Restructuring & Insolvency Administrator already familiar with the processes involved in managing Administrations, Liquidations and CVA's. The role offers the opportunity to further develop your technical and commercial expertise through exposure to complex insolvency appointments, business advisory projects, business sales and stakeholder-led restructuring assignments. We are committed to supporting professional development and will provide full study support and training where required. While not essential, the successful candidate will ideally have already commenced a professional accountancy qualification (ACA or ACCA) and/or hold the Certificate of Proficiency in Insolvency (CPI). Role Responsibilities Experience of formal insolvency appointments, including Administrations, Liquidations, CVAs and Accelerated M&A processes, with exposure to advisory assignments being advantageous including managing critical short term cashflow management assignments. Strong financial analysis skills with the ability to review financial statements to identify key assets, liabilities and secured lender positions. Commercially minded, with confidence engaging with clients, lenders, legal advisers and other key stakeholders. Excellent written and verbal communication skills, with the ability to build and maintain professional relationships. Strong organisational skills and the ability to manage multiple assignments and competing deadlines effectively. Ability to deal with all areas of case management, progression and statutory investigations. Whilst not essential, experience supporting on trading assignments would be ideal. Proficient in Microsoft Office, particularly Excel, and the use of IPS or equivalent software. A collaborative team player who is willing to support, coach and develop junior colleagues. An interest in business development and contributing to the growth of client relationships and new opportunities. Committed to ongoing professional development and maintaining high technical standards. What We Offer We have exciting and highly ambitious plans to continue our growth across the UK. You will be supporting the development of a new Restructuring and Advisory practice with direct access to senior leaders across the KR8 offices and other K3 Advisory Group service lines. In addition to the above, we also offer a competitive salary and benefits package, together with strong opportunities for career development and progression.
Job Title Business Manager Music Location London Salary £65,000 - £75,000 I'm currently working with a firm that is looking to recruit a Business Manager to their team, focusing on a fully-fledged music portfolio. The firm continues to invest heavily in its people, technology, and specialist service lines, offering employees genuine opportunities for career progression and professional development. What you will be doing as a Business Manager - Music Managing a portfolio of music industry clients, providing accounting, financial management, and business advisory services Acting as the main point of contact for artists, talent, managers, advisers, and related stakeholders Reviewing tour accounts, management accounts, VAT returns, year-end files, and other client deliverables Providing technical guidance on accounting, compliance, and operational matters Liaising with specialist advisers including royalty consultants, tax specialists, and international counterparts where required Leading, mentoring, and developing team members to support both performance and career progression Managing workflow, resource planning, and delivery across the pod to ensure deadlines and service standards are met Driving process improvements, efficiencies, and best practice across systems and reporting Monitoring key financial and operational metrics across the portfolio Taking ownership of complex or sensitive client matters and providing commercially focused solutions Supporting the continued growth and development of the Music, Media & Entertainment offering Building strong internal relationships across service lines to deliver a seamless client experience What you will need to succeed as a Business Manager - Music ACA, ACCA, or equivalent qualification Strong experience within Business Management, Accounts & Business Services, or a similar client-facing accounting environment Previous experience managing a portfolio of clients and leading a team Exposure to music, entertainment, media, sport, or creative industry clients would be highly advantageous Strong technical accounting and compliance knowledge Excellent communication and relationship-building skills Commercially minded with a proactive and solutions-focused approach Strong organisational and leadership abilities with experience managing multiple priorities simultaneously Why join this firm? Competitive salary and benefits package Hybrid and flexible working arrangements Exposure to a unique and high-profile client base Opportunity to work within a recognised Music, Media & Entertainment specialist team Strong commitment to learning, development, and career progression Collaborative and supportive culture Modern, values-led business with a strong focus on innovation and positive impact Clear opportunities to take on greater responsibility and progress your career What next? The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jun 28, 2026
Full time
Job Title Business Manager Music Location London Salary £65,000 - £75,000 I'm currently working with a firm that is looking to recruit a Business Manager to their team, focusing on a fully-fledged music portfolio. The firm continues to invest heavily in its people, technology, and specialist service lines, offering employees genuine opportunities for career progression and professional development. What you will be doing as a Business Manager - Music Managing a portfolio of music industry clients, providing accounting, financial management, and business advisory services Acting as the main point of contact for artists, talent, managers, advisers, and related stakeholders Reviewing tour accounts, management accounts, VAT returns, year-end files, and other client deliverables Providing technical guidance on accounting, compliance, and operational matters Liaising with specialist advisers including royalty consultants, tax specialists, and international counterparts where required Leading, mentoring, and developing team members to support both performance and career progression Managing workflow, resource planning, and delivery across the pod to ensure deadlines and service standards are met Driving process improvements, efficiencies, and best practice across systems and reporting Monitoring key financial and operational metrics across the portfolio Taking ownership of complex or sensitive client matters and providing commercially focused solutions Supporting the continued growth and development of the Music, Media & Entertainment offering Building strong internal relationships across service lines to deliver a seamless client experience What you will need to succeed as a Business Manager - Music ACA, ACCA, or equivalent qualification Strong experience within Business Management, Accounts & Business Services, or a similar client-facing accounting environment Previous experience managing a portfolio of clients and leading a team Exposure to music, entertainment, media, sport, or creative industry clients would be highly advantageous Strong technical accounting and compliance knowledge Excellent communication and relationship-building skills Commercially minded with a proactive and solutions-focused approach Strong organisational and leadership abilities with experience managing multiple priorities simultaneously Why join this firm? Competitive salary and benefits package Hybrid and flexible working arrangements Exposure to a unique and high-profile client base Opportunity to work within a recognised Music, Media & Entertainment specialist team Strong commitment to learning, development, and career progression Collaborative and supportive culture Modern, values-led business with a strong focus on innovation and positive impact Clear opportunities to take on greater responsibility and progress your career What next? The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Looking for a role where no two days are the same and your work directly shapes client success stories? The Opportunity: Our client, a leading professional services firm, is looking for a Business Advisory Manager to join their growing advisory team, with a focus on landed estates clients. This is an excellent opportunity for someone looking to step up into a managerial role, take ownership of a var click apply for full job details
Jun 28, 2026
Full time
Looking for a role where no two days are the same and your work directly shapes client success stories? The Opportunity: Our client, a leading professional services firm, is looking for a Business Advisory Manager to join their growing advisory team, with a focus on landed estates clients. This is an excellent opportunity for someone looking to step up into a managerial role, take ownership of a var click apply for full job details
Accountant / Fund, Fixed Term Contract, Full Time, Basingstoke, Hybrid Working, Your new company Are you a driven fund accountant ready to take the next step in your career within a high-performing, globally respected environment? This is a fantastic opportunity to join a leading professional services firm specialising in alternative asset administration, supporting a prestigious client base across private equity, private credit, and real estate. Renowned for technical excellence and a people-first culture, this organisation offers a dynamic, collaborative setting where ambitious professionals can genuinely progress. Your new role Reporting to a Manager / Associate Director, you will play a key role in delivering high-quality accounting services across a portfolio of alternative investment funds.Key responsibilities include: Reviewing financial transactions prepared by junior team members Managing bookkeeping for more complex fund structures Preparing bank and general ledger reconciliations Producing treasury and liquidity reporting Supporting bridging facility management and compliance reporting Preparing drawdown and distribution notices Assisting with VAT and corporate tax support files Responding to investor queries and supporting investor relations Producing management accounts, quarterly investor reports, and annual financial statements Liaising with auditors, tax advisors, and legal professionals Supervising and developing junior team members Ensuring adherence to risk and quality control procedures Contributing to process improvements and project initiatives As you develop, you will gain increasing ownership of your own client portfolio and play a more strategic role in delivery. What you'll need to succeed To thrive in this role, you'll be technically strong, ambitious, and client-focused: Studying towards ACA / ACCA / CIMA (or equivalent) Experience within alternative investment funds (private equity, private debt, or real estate preferred) Understanding of technical standards such as FRS 102 (advantageous) Experience with systems such as Allvue, Investran, or eFront (desirable) Strong Excel and Microsoft Office skills Excellent attention to detail with strong organisational ability You'll also bring: A proactive, self-starting mindset Strong communication skills, comfortable in client-facing environments Ability to manage multiple priorities and deadlines under pressure A solution-oriented and accountable approach High professional standards and integrity What you'll get in return Exposure to high-profile and complex alternative investment structures Clear, structured career progression with increasing responsibility Full study support and ongoing professional development A collaborative, high-performing team culture Competitive salary and benefits package The opportunity to make a tangible impact on a growing business What you need to do now If you're looking to accelerate your career in fund accounting and gain exposure to a high-quality client portfolio, this is an opportunity not to be missed.Apply now with your updated CV or get in touch for a confidential discussion - roles of this calibre move quickly, so don't miss out.
Jun 28, 2026
Full time
Accountant / Fund, Fixed Term Contract, Full Time, Basingstoke, Hybrid Working, Your new company Are you a driven fund accountant ready to take the next step in your career within a high-performing, globally respected environment? This is a fantastic opportunity to join a leading professional services firm specialising in alternative asset administration, supporting a prestigious client base across private equity, private credit, and real estate. Renowned for technical excellence and a people-first culture, this organisation offers a dynamic, collaborative setting where ambitious professionals can genuinely progress. Your new role Reporting to a Manager / Associate Director, you will play a key role in delivering high-quality accounting services across a portfolio of alternative investment funds.Key responsibilities include: Reviewing financial transactions prepared by junior team members Managing bookkeeping for more complex fund structures Preparing bank and general ledger reconciliations Producing treasury and liquidity reporting Supporting bridging facility management and compliance reporting Preparing drawdown and distribution notices Assisting with VAT and corporate tax support files Responding to investor queries and supporting investor relations Producing management accounts, quarterly investor reports, and annual financial statements Liaising with auditors, tax advisors, and legal professionals Supervising and developing junior team members Ensuring adherence to risk and quality control procedures Contributing to process improvements and project initiatives As you develop, you will gain increasing ownership of your own client portfolio and play a more strategic role in delivery. What you'll need to succeed To thrive in this role, you'll be technically strong, ambitious, and client-focused: Studying towards ACA / ACCA / CIMA (or equivalent) Experience within alternative investment funds (private equity, private debt, or real estate preferred) Understanding of technical standards such as FRS 102 (advantageous) Experience with systems such as Allvue, Investran, or eFront (desirable) Strong Excel and Microsoft Office skills Excellent attention to detail with strong organisational ability You'll also bring: A proactive, self-starting mindset Strong communication skills, comfortable in client-facing environments Ability to manage multiple priorities and deadlines under pressure A solution-oriented and accountable approach High professional standards and integrity What you'll get in return Exposure to high-profile and complex alternative investment structures Clear, structured career progression with increasing responsibility Full study support and ongoing professional development A collaborative, high-performing team culture Competitive salary and benefits package The opportunity to make a tangible impact on a growing business What you need to do now If you're looking to accelerate your career in fund accounting and gain exposure to a high-quality client portfolio, this is an opportunity not to be missed.Apply now with your updated CV or get in touch for a confidential discussion - roles of this calibre move quickly, so don't miss out.
Orca Recruitment & Training Services Ltd
Leeds, Yorkshire
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Leeds Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Jun 28, 2026
Full time
Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Leeds Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service Role include: To engage with people both in person and over the phone Recommend our exceptional services Assist our client's customers with any queries or concerns For the Home-Based Customer Service Role, you will need: Strong communication skills for both face-to-face and phone interactions Patience, motivation, and a can-do attitude Basic IT skills Self-motivation and drive Access to a mobile phone Permission to work in the UK Must be 18 years or older This position is not suitable for international students due to visa restrictions. What's in it for you as a Home-Based Customer Service Representative: Free, convenient introductory training tailored to your schedule Your very own website Marketing and training resources Dedicated mentorship Competitive earnings Additional bonuses Potential for residual income Exciting incentives This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills. Training is available for those who aspire to become leaders, even without prior experience. You'll have the flexibility to set your hours, aligning work with your current lifestyle, all from the comfort of your home. This incredible opportunity is open to individuals based anywhere in the UK.
Involve Recruitment (Midlands) Ltd are working with a ambitious and driven National company to recruit for a Customer Service and After Sales Support to join a busy and vibrant team ! Salary - 26,000 to 30,000 Monday to Friday 9am to 5pm - based in the Staffordshire area and office based! This role is perfect for someone who genuinely cares about the customer journey, who will ownership of customer issues and see them through to resolution, supporting customers across phone and email from order through to aftersales, repairs and warranty support. Key Responsibilities: Responsible for dealing with customer enquiries Support customers with orders, deliveries and product related questions Manage aftersales issues including faults, repairs and warranty queries Carry out basic fault diagnosis and book engineer visits where required Liaise with internal teams and external partners to resolve issues Accurately log customer interactions on internal systems Full product training will be providing so all you need to bring to the table is exceptional customer service, a product bases background (manufacturing / engineering) and ideally experience dealing with warranties / scheduling engineers! We are looking for an immediate start so do not delay in applying !
Jun 28, 2026
Full time
Involve Recruitment (Midlands) Ltd are working with a ambitious and driven National company to recruit for a Customer Service and After Sales Support to join a busy and vibrant team ! Salary - 26,000 to 30,000 Monday to Friday 9am to 5pm - based in the Staffordshire area and office based! This role is perfect for someone who genuinely cares about the customer journey, who will ownership of customer issues and see them through to resolution, supporting customers across phone and email from order through to aftersales, repairs and warranty support. Key Responsibilities: Responsible for dealing with customer enquiries Support customers with orders, deliveries and product related questions Manage aftersales issues including faults, repairs and warranty queries Carry out basic fault diagnosis and book engineer visits where required Liaise with internal teams and external partners to resolve issues Accurately log customer interactions on internal systems Full product training will be providing so all you need to bring to the table is exceptional customer service, a product bases background (manufacturing / engineering) and ideally experience dealing with warranties / scheduling engineers! We are looking for an immediate start so do not delay in applying !
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Details Start date: 24th Aug 2026 Location : Natwest, Newtownards Shifts : Part time - 20hrs per week - Monday : 09:30 - 13:45 , Tuesday: 09:30 - 13:45, Wednesday: Off, Thursday: 09:30 - 13:45, Friday: 09:30 - 13:45, Saturday: Off, Sunday: 09:30 - 13:45 Training : Full - time training for 3 weeks , Monday-Friday, 9:00am - 5:30pm Salary: £ 13,988 per annum, £13,45 per hour Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
Jun 28, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Details Start date: 24th Aug 2026 Location : Natwest, Newtownards Shifts : Part time - 20hrs per week - Monday : 09:30 - 13:45 , Tuesday: 09:30 - 13:45, Wednesday: Off, Thursday: 09:30 - 13:45, Friday: 09:30 - 13:45, Saturday: Off, Sunday: 09:30 - 13:45 Training : Full - time training for 3 weeks , Monday-Friday, 9:00am - 5:30pm Salary: £ 13,988 per annum, £13,45 per hour Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
HR Manager, UK As HR Manager for the UK, you will join the Management teams, collaborating with the HRD. Following the HR operating model, you will ensure your team provides high-quality HR support and advice to UK leaders and employees. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands-on approach: staying close to the HRD, leaders and employees, supporting day-to-day people decisions using sound judgement and experience, and maintaining trust while operating in a fast-paced environment. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day-to-day issues that matter to the business and to employees. This role manages the UK HR team (currently four people) and collaborates with other UK HR teams within Corporate HR who are outside its reporting structure. On a day-to-day basis, you will: • Serve as a trusted partner for senior leaders located in UK ensuring the establishment of sound people management practices and the implementation of consistent decision-making processes. • Coach leaders in the application of HR procedures, processes, and tools, providing the necessary feedback on their effectiveness to the global owners, suggesting improvements and ensuring compliance is maintained. • Support leaders to identify, prioritize and build organizational capabilities, behaviours, and structures. • Promote change management and help leaders to change and deal with possible barriers. • Provide local expertise to guide policies and processes and ensure legal compliance in UK. • Partner closely with the HRD in the delivery of the HR agenda • Ensure the implementation and delivery of the EDI agenda • Manage the budget and other financial measures of the HR department Together with your team: • Deliver an HR advisory service that is responsive and supportive to both employees and leaders within the UK. • Support management teams and leaders locally in a strategic and proactive way across Business units and functions and based on strong local- and business understanding. • Deliver HR services in coordination with the HR network to ensure great HR support with consistent quality for leaders. • Collaborate with the HR network to help design and deliver global processes and activities locally. • Develop, define, and implement specific local processes and concepts based on local needs, where these are not covered by global processes and initiatives. • Ensure adherence to employer responsibilities and related legislation, agreements, and policies in UK. • Build strong relations and handle negotiations with local union and employee representatives. • Advise other parts of the HR organisation on local conditions, needs and legislation to reduce risk and ensure global processes and initiatives are well implemented in the UK. • Work closely with other support functions to ensure compliance and a great employee experience • Take ownership of the HR cycle and lead its implementation aligning with the HRD as required Management responsibilities: • In your role as a HR manager, you shall manage and develop the department to ensure delivery of targets, including but not limited to: o Ensure the safety, well-being, and development of employees. o Developing the department to deliver on business priorities and ensure collaboration with other units. o Ensure your team are visible and present in the office at least 3 days a week o Ensure awareness of and adherence with Code of Conduct. o Oversee the overall planning, budgeting, and performance management process within the department. o Secure License to operate through ensuring adherence to employer responsibilities and related legislation, collaboration with local unions and employee representatives, Employers' associations, agreements, and policies in country. Preferred Qualifications • Higher relevant education, preferably at Master's level • Chartered or Fellow Member of the Chartered Institute of Personnel & Development • Good business understanding • Strong knowledge of UK labour law and employee relations Preferred Skills & Behaviour • Must be willing to be visible to the business and leaders • Office presence of at least 3 days a week is mandatory for this role (this is a visible role) • Senior HR professional with experience working and collaborating within a global matrix structure, with an understanding of the challenges of navigating a matrix structure and be comfortable with this • Self-driven, and solution oriented (See's challenges as an opportunity to add value) • Able to manage high workload, and shifting priorities • Comfortable working in close partnership with the HRD and other functions Excellent communication skills in English Leadership expectations • Work according to the leadership expectations defined from time to time • People leadership skills • Strategic and analytical mindset • Relationship builder with the ability to collaborate constructively with colleagues and leaders at all levels • Solution oriented and strong decision maker, with excellent cooperative abilities • High personal integrity and high ethical standards. Good work ethic & a positive attitude Immediately available or short notice period 3 days in the office
Jun 28, 2026
Full time
HR Manager, UK As HR Manager for the UK, you will join the Management teams, collaborating with the HRD. Following the HR operating model, you will ensure your team provides high-quality HR support and advice to UK leaders and employees. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands-on approach: staying close to the HRD, leaders and employees, supporting day-to-day people decisions using sound judgement and experience, and maintaining trust while operating in a fast-paced environment. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day-to-day issues that matter to the business and to employees. This role manages the UK HR team (currently four people) and collaborates with other UK HR teams within Corporate HR who are outside its reporting structure. On a day-to-day basis, you will: • Serve as a trusted partner for senior leaders located in UK ensuring the establishment of sound people management practices and the implementation of consistent decision-making processes. • Coach leaders in the application of HR procedures, processes, and tools, providing the necessary feedback on their effectiveness to the global owners, suggesting improvements and ensuring compliance is maintained. • Support leaders to identify, prioritize and build organizational capabilities, behaviours, and structures. • Promote change management and help leaders to change and deal with possible barriers. • Provide local expertise to guide policies and processes and ensure legal compliance in UK. • Partner closely with the HRD in the delivery of the HR agenda • Ensure the implementation and delivery of the EDI agenda • Manage the budget and other financial measures of the HR department Together with your team: • Deliver an HR advisory service that is responsive and supportive to both employees and leaders within the UK. • Support management teams and leaders locally in a strategic and proactive way across Business units and functions and based on strong local- and business understanding. • Deliver HR services in coordination with the HR network to ensure great HR support with consistent quality for leaders. • Collaborate with the HR network to help design and deliver global processes and activities locally. • Develop, define, and implement specific local processes and concepts based on local needs, where these are not covered by global processes and initiatives. • Ensure adherence to employer responsibilities and related legislation, agreements, and policies in UK. • Build strong relations and handle negotiations with local union and employee representatives. • Advise other parts of the HR organisation on local conditions, needs and legislation to reduce risk and ensure global processes and initiatives are well implemented in the UK. • Work closely with other support functions to ensure compliance and a great employee experience • Take ownership of the HR cycle and lead its implementation aligning with the HRD as required Management responsibilities: • In your role as a HR manager, you shall manage and develop the department to ensure delivery of targets, including but not limited to: o Ensure the safety, well-being, and development of employees. o Developing the department to deliver on business priorities and ensure collaboration with other units. o Ensure your team are visible and present in the office at least 3 days a week o Ensure awareness of and adherence with Code of Conduct. o Oversee the overall planning, budgeting, and performance management process within the department. o Secure License to operate through ensuring adherence to employer responsibilities and related legislation, collaboration with local unions and employee representatives, Employers' associations, agreements, and policies in country. Preferred Qualifications • Higher relevant education, preferably at Master's level • Chartered or Fellow Member of the Chartered Institute of Personnel & Development • Good business understanding • Strong knowledge of UK labour law and employee relations Preferred Skills & Behaviour • Must be willing to be visible to the business and leaders • Office presence of at least 3 days a week is mandatory for this role (this is a visible role) • Senior HR professional with experience working and collaborating within a global matrix structure, with an understanding of the challenges of navigating a matrix structure and be comfortable with this • Self-driven, and solution oriented (See's challenges as an opportunity to add value) • Able to manage high workload, and shifting priorities • Comfortable working in close partnership with the HRD and other functions Excellent communication skills in English Leadership expectations • Work according to the leadership expectations defined from time to time • People leadership skills • Strategic and analytical mindset • Relationship builder with the ability to collaborate constructively with colleagues and leaders at all levels • Solution oriented and strong decision maker, with excellent cooperative abilities • High personal integrity and high ethical standards. Good work ethic & a positive attitude Immediately available or short notice period 3 days in the office
Private Client Tax Director job with pathway to Partner, Bury St Edmunds Are you an experienced Private Client Tax specialist looking for a strategic leadership role within a growing and highly regarded accountancy firm? Hays are working in partnership with a leading firm in Bury St Edmunds who are looking to appoint a Senior Manager or Director, a pivotal role within their private client tax team. You will play a key role in shaping the advisory offering, leading a talented team and working closely with senior stakeholders, with a clear route towards partner. The RoleAs a Private Client Tax Director, you will take a leadership position within a well-established private client function. You will oversee a significant client portfolio while delivering high-level advisory services across complex personal tax matters. This is a senior, client-facing role, combining technical expertise, commercial awareness and people leadership. Key ResponsibilitiesClient Leadership & Advisory Act as a trusted adviser to a portfolio of high-value private clients Deliver strategic tax planning advice across areas such as IHT, trusts and estates Build long-term client relationships and identify opportunities to add value Provide proactive, tailored solutions to complex client needs Technical Excellence & Oversight Lead complex advisory assignments and ensure high-quality delivery Maintain the highest standards of technical accuracy and regulatory compliance Keep up to date with changes in tax legislation and identify planning opportunities Leadership & Team Development Lead, mentor and develop a high-performing private client tax team Support succession planning and recruitment as the team grows. Create a collaborative and positive working environment Business Development Support the continued growth of the private client offering Build relationships internally and externally to drive new business Work closely with other service lines to deliver a holistic client service The Opportunity Established client base with a strong advisory focus to inherit Clear progression pathway towards Partner Opportunity to shape and influence the direction of the private client service line Flexible working options across regional offices About You CTA qualified (essential) Strong private client tax advisory experience, particularly in trusts, estates and IHT Proven ability to manage client relationships and lead complex projects Commercially minded with an interest in business development Experience leading, mentoring and developing teams If you're looking for a senior leadership role with real influence, strong progression prospects and the opportunity to develop a market-leading private client offering, this is an excellent opportunity to explore further.
Jun 28, 2026
Full time
Private Client Tax Director job with pathway to Partner, Bury St Edmunds Are you an experienced Private Client Tax specialist looking for a strategic leadership role within a growing and highly regarded accountancy firm? Hays are working in partnership with a leading firm in Bury St Edmunds who are looking to appoint a Senior Manager or Director, a pivotal role within their private client tax team. You will play a key role in shaping the advisory offering, leading a talented team and working closely with senior stakeholders, with a clear route towards partner. The RoleAs a Private Client Tax Director, you will take a leadership position within a well-established private client function. You will oversee a significant client portfolio while delivering high-level advisory services across complex personal tax matters. This is a senior, client-facing role, combining technical expertise, commercial awareness and people leadership. Key ResponsibilitiesClient Leadership & Advisory Act as a trusted adviser to a portfolio of high-value private clients Deliver strategic tax planning advice across areas such as IHT, trusts and estates Build long-term client relationships and identify opportunities to add value Provide proactive, tailored solutions to complex client needs Technical Excellence & Oversight Lead complex advisory assignments and ensure high-quality delivery Maintain the highest standards of technical accuracy and regulatory compliance Keep up to date with changes in tax legislation and identify planning opportunities Leadership & Team Development Lead, mentor and develop a high-performing private client tax team Support succession planning and recruitment as the team grows. Create a collaborative and positive working environment Business Development Support the continued growth of the private client offering Build relationships internally and externally to drive new business Work closely with other service lines to deliver a holistic client service The Opportunity Established client base with a strong advisory focus to inherit Clear progression pathway towards Partner Opportunity to shape and influence the direction of the private client service line Flexible working options across regional offices About You CTA qualified (essential) Strong private client tax advisory experience, particularly in trusts, estates and IHT Proven ability to manage client relationships and lead complex projects Commercially minded with an interest in business development Experience leading, mentoring and developing teams If you're looking for a senior leadership role with real influence, strong progression prospects and the opportunity to develop a market-leading private client offering, this is an excellent opportunity to explore further.
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION:The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE:Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell . If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Jun 28, 2026
Full time
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION:The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE:Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell . If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Customer Service Support (Temporary Contract) £14.50 an hour Hours 9am to 5pm Monday to Friday Duration: 4-12 weeks, possibly longer About You You are confident, articulate, and take pride in providing a premium service experience for a high end dealership. You understand the importance of attention to detail when dealing with high-value products and discerning customers. The Role We are seeking a motivated and organised Customer Service Support to support our dealership teams during a busy period. This temporary role will be responsible for accurately processing customer and sales data, assisting with customer follow-up activities, and helping to ensure a smooth customer journey from enquiry through to reservation. The successful candidate will work closely with dealership sales teams and provide administrative and customer contact support across a range of activities. Key Responsibilities Accurately enter customer and sales data provided by dealership teams into The Norton Hub. Review and maintain customer records to ensure information is complete and up to date. Contact customers via telephone, email, and SMS to follow up on enquiries and maintain engagement. Schedule and coordinate test rides with prospective customers. Assist customers through the reservation process, providing information and support as required. Support dealership teams in managing customer communications and lead follow-up activities. Ensure all customer interactions are recorded accurately within internal systems. Maintain a professional and customer-focused approach in all communications. Adhere to company policies, procedures, and data protection requirements. Skills & Experience Essential Strong administrative and data entry skills with excellent attention to detail. Previous experience in customer service, telesales, call handling, or dealership administration. Confident telephone manner and strong written communication skills. Good organisational skills and the ability to manage multiple tasks effectively. Comfortable using computer systems, CRM platforms, and Microsoft Office applications. Customer-focused approach with a professional attitude. Ability to work independently and as part of a team. Please apply online or contact Maxine or Andrea at Reed Norwich
Jun 28, 2026
Seasonal
Customer Service Support (Temporary Contract) £14.50 an hour Hours 9am to 5pm Monday to Friday Duration: 4-12 weeks, possibly longer About You You are confident, articulate, and take pride in providing a premium service experience for a high end dealership. You understand the importance of attention to detail when dealing with high-value products and discerning customers. The Role We are seeking a motivated and organised Customer Service Support to support our dealership teams during a busy period. This temporary role will be responsible for accurately processing customer and sales data, assisting with customer follow-up activities, and helping to ensure a smooth customer journey from enquiry through to reservation. The successful candidate will work closely with dealership sales teams and provide administrative and customer contact support across a range of activities. Key Responsibilities Accurately enter customer and sales data provided by dealership teams into The Norton Hub. Review and maintain customer records to ensure information is complete and up to date. Contact customers via telephone, email, and SMS to follow up on enquiries and maintain engagement. Schedule and coordinate test rides with prospective customers. Assist customers through the reservation process, providing information and support as required. Support dealership teams in managing customer communications and lead follow-up activities. Ensure all customer interactions are recorded accurately within internal systems. Maintain a professional and customer-focused approach in all communications. Adhere to company policies, procedures, and data protection requirements. Skills & Experience Essential Strong administrative and data entry skills with excellent attention to detail. Previous experience in customer service, telesales, call handling, or dealership administration. Confident telephone manner and strong written communication skills. Good organisational skills and the ability to manage multiple tasks effectively. Comfortable using computer systems, CRM platforms, and Microsoft Office applications. Customer-focused approach with a professional attitude. Ability to work independently and as part of a team. Please apply online or contact Maxine or Andrea at Reed Norwich
We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits The salary for this post will be 30,349 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note : We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Jun 28, 2026
Full time
We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits The salary for this post will be 30,349 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note : We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
We are delighted to be working with an award winning firm who are expanding their teams across multiple locations and who operate globally. They are seeking a Tax Advisory Manager to join their team in Newcastle. You will work closely with ambitious business owners, entrepreneurs, investors and families to help them make better decisions, protect their wealth and achieve their long-term goals. This is a highly visible advisory role where your expertise will directly influence the success of clients and the growth of the firms business. You will combine technical excellence with commercial thinking to identify opportunities, solve complex challenges and deliver meaningful outcomes that genuinely improve clients' financial positions. Overview: Providing proactive, commercially focused tax advice that delivers measurable value to clients. Identifying opportunities to improve tax efficiency, protect wealth and support business growth. Advising on a broad range of personal, corporate and strategic tax matters. Ensuring all recommendations are technically robust, commercially practical and aligned to clients' wider objectives. Managing risk effectively and maintaining the highest professional and ethical standards. Supporting the wider Group with specialist tax expertise and strategic insight. Building deep, long-lasting relationships with clients and becoming their first choice for strategic tax advice. Understanding clients' ambitions, challenges and future plans. Leading meaningful conversations that help clients make better decisions. Delivering proactive advice before clients realise they need it. Creating exceptional client experiences that drive loyalty, advocacy and referrals. Working collaboratively with colleagues across the Group to deliver joined-up solutions for clients. Identifying opportunities to expand existing client relationships through additional advisory services. Contributing thought leadership, technical insight and practical content to support the firm's marketing initiatives. Developing your professional profile and representing the firm within the business community. Building strong relationships with professional introducers, intermediaries and strategic partners. Helping shape and grow the firm's tax advisory offering through innovation and continuous improvement Acting as a role model for technical excellence, professionalism and client service. Sharing knowledge and supporting the development of colleagues across the business. Investing in your own learning and staying ahead of legislative and market developments. Embracing new technologies and helping clients navigate change, including developments such as Making Tax Digital. Contributing positively to the culture, vision and success of the Group Key requirements: CTA qualified or qualified by experience. 8+ years' tax experience. At least 4 years' post-qualification experience. Strong technical knowledge across tax advisory disciplines. Commercially minded with the ability to translate technical advice into practical outcomes. Excellent relationship-building and communication skills. Proven ability to identify opportunities and deliver value for clients. Strong organisational and project management skills. Location: Newcastle upon Tyne
Jun 28, 2026
Full time
We are delighted to be working with an award winning firm who are expanding their teams across multiple locations and who operate globally. They are seeking a Tax Advisory Manager to join their team in Newcastle. You will work closely with ambitious business owners, entrepreneurs, investors and families to help them make better decisions, protect their wealth and achieve their long-term goals. This is a highly visible advisory role where your expertise will directly influence the success of clients and the growth of the firms business. You will combine technical excellence with commercial thinking to identify opportunities, solve complex challenges and deliver meaningful outcomes that genuinely improve clients' financial positions. Overview: Providing proactive, commercially focused tax advice that delivers measurable value to clients. Identifying opportunities to improve tax efficiency, protect wealth and support business growth. Advising on a broad range of personal, corporate and strategic tax matters. Ensuring all recommendations are technically robust, commercially practical and aligned to clients' wider objectives. Managing risk effectively and maintaining the highest professional and ethical standards. Supporting the wider Group with specialist tax expertise and strategic insight. Building deep, long-lasting relationships with clients and becoming their first choice for strategic tax advice. Understanding clients' ambitions, challenges and future plans. Leading meaningful conversations that help clients make better decisions. Delivering proactive advice before clients realise they need it. Creating exceptional client experiences that drive loyalty, advocacy and referrals. Working collaboratively with colleagues across the Group to deliver joined-up solutions for clients. Identifying opportunities to expand existing client relationships through additional advisory services. Contributing thought leadership, technical insight and practical content to support the firm's marketing initiatives. Developing your professional profile and representing the firm within the business community. Building strong relationships with professional introducers, intermediaries and strategic partners. Helping shape and grow the firm's tax advisory offering through innovation and continuous improvement Acting as a role model for technical excellence, professionalism and client service. Sharing knowledge and supporting the development of colleagues across the business. Investing in your own learning and staying ahead of legislative and market developments. Embracing new technologies and helping clients navigate change, including developments such as Making Tax Digital. Contributing positively to the culture, vision and success of the Group Key requirements: CTA qualified or qualified by experience. 8+ years' tax experience. At least 4 years' post-qualification experience. Strong technical knowledge across tax advisory disciplines. Commercially minded with the ability to translate technical advice into practical outcomes. Excellent relationship-building and communication skills. Proven ability to identify opportunities and deliver value for clients. Strong organisational and project management skills. Location: Newcastle upon Tyne
THE BUKOLA GROUP LIMITED
Gerrards Cross, Buckinghamshire
You as the HR Administrator will play a key role in delivering an efficient, compliant, and high-quality HR service across the full employee lifecycle. The role is responsible for the day-to-day coordination and administration of HR processes, ensuring accuracy, strong audit trails, and compliance with UK employment law, right to work requirements, and industry standards. Main Duties and Responsibilities Administration Act as the first point of contact for all UK HR queries, providing a responsive and professional service to employees. Maintain accurate employee data within HR systems promptly and correctly. Manage the UK HR inbox, responding within agreed timeframes, and ensure all documentation is complete, compliant, and stored in line with GDPR and audit requirements. Onboarding & New Starters Own the onboarding process from pre-employment through to week 1, including managing communications, coordinating and hosting inductions, and ensuring all compliance requirements. Ensure new starters are accurately set up across HR systems, payroll, and benefits, with complete and compliant employee records maintained. Payroll & Benefits Own the preparation and accuracy of all monthly payroll data, including starters, leavers, contractual changes and any other updates. Maintain payroll trackers and audit trails, resolve payroll queries, and support the smooth running of the monthly payroll cycle. Also manage employee benefits, liaising with providers where needed, and process HR-related invoices accurately and on time. Time, Attendance & Leave With support from the HR Advisor, administer annual leave, sickness absence, and family-friendly leave processes, ensuring all data is accurately recorded within HR systems. Support managers with basic absence queries and ensure relevant information is captured and shared with the HR Advisor in a timely manner. Employee Relations Support Provide administrative support across employee relations processes, including preparing letters, meeting notes, and documentation. Support HR Advisor and Manager with case administration, ensuring records are accurate, well-organized, and maintained in line with confidentiality and compliance requirements. Global Mobility & Compliance Own the administration and tracking of A1 certificates and visa requirements, ensuring records are accurate and up to date. Maintain Right to Work documentation and support with sponsor license requirements, escalating any risks or upcoming deadlines as needed. Reporting & HR Data Maintain accurate people data and support the production of regular HR reports, including joiners, leavers, absence, and payroll inputs. Ensure trackers and reporting data are consistently updated, reliable, and available to support business decision-making. Leavers & Offboarding Process resignations and manage all leaver administration, including preparing documentation, updating HR systems, and coordinating final payroll inputs. Support the exit interview process and ensure all records are accurately completed and archived. Continuous Improvement This role allows for suggestions and recommendations on process improvement and involvement in Group HR projects. Identify opportunities to improve HR processes and administrative efficiency, supporting ongoing system and process improvements. Contribute to standardising HR practices and support wider HR projects as required. Skills and Experience Required for the HR Administrator: Strong communication and attention to detail. Proficient in Microsoft Office and HRIS systems. Ability to learn new things quickly and work under pressure. Time-management and prioritisation skills Experience in HR Administration or a similar role, preferably within construction or a similar blue-collar environment.
Jun 28, 2026
Full time
You as the HR Administrator will play a key role in delivering an efficient, compliant, and high-quality HR service across the full employee lifecycle. The role is responsible for the day-to-day coordination and administration of HR processes, ensuring accuracy, strong audit trails, and compliance with UK employment law, right to work requirements, and industry standards. Main Duties and Responsibilities Administration Act as the first point of contact for all UK HR queries, providing a responsive and professional service to employees. Maintain accurate employee data within HR systems promptly and correctly. Manage the UK HR inbox, responding within agreed timeframes, and ensure all documentation is complete, compliant, and stored in line with GDPR and audit requirements. Onboarding & New Starters Own the onboarding process from pre-employment through to week 1, including managing communications, coordinating and hosting inductions, and ensuring all compliance requirements. Ensure new starters are accurately set up across HR systems, payroll, and benefits, with complete and compliant employee records maintained. Payroll & Benefits Own the preparation and accuracy of all monthly payroll data, including starters, leavers, contractual changes and any other updates. Maintain payroll trackers and audit trails, resolve payroll queries, and support the smooth running of the monthly payroll cycle. Also manage employee benefits, liaising with providers where needed, and process HR-related invoices accurately and on time. Time, Attendance & Leave With support from the HR Advisor, administer annual leave, sickness absence, and family-friendly leave processes, ensuring all data is accurately recorded within HR systems. Support managers with basic absence queries and ensure relevant information is captured and shared with the HR Advisor in a timely manner. Employee Relations Support Provide administrative support across employee relations processes, including preparing letters, meeting notes, and documentation. Support HR Advisor and Manager with case administration, ensuring records are accurate, well-organized, and maintained in line with confidentiality and compliance requirements. Global Mobility & Compliance Own the administration and tracking of A1 certificates and visa requirements, ensuring records are accurate and up to date. Maintain Right to Work documentation and support with sponsor license requirements, escalating any risks or upcoming deadlines as needed. Reporting & HR Data Maintain accurate people data and support the production of regular HR reports, including joiners, leavers, absence, and payroll inputs. Ensure trackers and reporting data are consistently updated, reliable, and available to support business decision-making. Leavers & Offboarding Process resignations and manage all leaver administration, including preparing documentation, updating HR systems, and coordinating final payroll inputs. Support the exit interview process and ensure all records are accurately completed and archived. Continuous Improvement This role allows for suggestions and recommendations on process improvement and involvement in Group HR projects. Identify opportunities to improve HR processes and administrative efficiency, supporting ongoing system and process improvements. Contribute to standardising HR practices and support wider HR projects as required. Skills and Experience Required for the HR Administrator: Strong communication and attention to detail. Proficient in Microsoft Office and HRIS systems. Ability to learn new things quickly and work under pressure. Time-management and prioritisation skills Experience in HR Administration or a similar role, preferably within construction or a similar blue-collar environment.
Senior Planning Enforcement Officer Hertfordshire £43-44 per hour guide Initial 3 Month Contract Job Ref - 66991 My Local Authority Client in Hertfordshire is looking to source an experienced Senior Planning Enforcement Specialist to join their Planning Department. The Role: Manage a caseload of complaints about alleged breaches of planning control. This requires investigation and assessment; including site visits where required; associated administrative tasks; the carrying out of consultations and negotiations with interested parties; and where necessary, leading recommendations to senior officers and legal advisors as to the appropriate course of action. Lead on enforcement appeals. This includes acting as the key planning enforcement contact with the Planning Inspectorate, preparing and co-ordinating written submissions and representations made on behalf of the Council. Attend and promote the Councils planning services at decision-making committees, meetings, working groups, boards, and external events where representation in respect of enforcement and monitoring matters is required (e.g., liaison group meetings, appeal hearings, public inquiries, and Examinations in Public) The successful candidate must have previous Planning Enforcement experience within a UK local authority; will have excellent communication skills and should feel comfortable working independently and in a team with support from Development Management and Legal Officers within the authority. Hybrid working offered, ideally 1 days office & site presence needed per week, but there may be flexibility. Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Jun 28, 2026
Contractor
Senior Planning Enforcement Officer Hertfordshire £43-44 per hour guide Initial 3 Month Contract Job Ref - 66991 My Local Authority Client in Hertfordshire is looking to source an experienced Senior Planning Enforcement Specialist to join their Planning Department. The Role: Manage a caseload of complaints about alleged breaches of planning control. This requires investigation and assessment; including site visits where required; associated administrative tasks; the carrying out of consultations and negotiations with interested parties; and where necessary, leading recommendations to senior officers and legal advisors as to the appropriate course of action. Lead on enforcement appeals. This includes acting as the key planning enforcement contact with the Planning Inspectorate, preparing and co-ordinating written submissions and representations made on behalf of the Council. Attend and promote the Councils planning services at decision-making committees, meetings, working groups, boards, and external events where representation in respect of enforcement and monitoring matters is required (e.g., liaison group meetings, appeal hearings, public inquiries, and Examinations in Public) The successful candidate must have previous Planning Enforcement experience within a UK local authority; will have excellent communication skills and should feel comfortable working independently and in a team with support from Development Management and Legal Officers within the authority. Hybrid working offered, ideally 1 days office & site presence needed per week, but there may be flexibility. Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
Jun 28, 2026
Full time
Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
Call Centre Sales Advisor - Brentford, West London £26,520 + Uncapped Commission (£300-£500+ per month typical) 40 hours per week Permanent 1 weekend in 6 Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enquiries into business and delivering excellent customer service. This is a team expansion role with strong earning potential and a supportive environment. The Role Handle inbound & outbound sales and convert enquiries into move-ins. Build strong customer relationships and manage queries via phone and email. Tailor quotations, upsell services, and maintain accurate CRM records. Process deposits and escalate complaints when needed. Commission £5 per move-in, paid once the customer moves in. Typical monthly earnings: £300-£500+ depending on performance. Hours Shifts between 08:30-17:00, 09:30-18:00, 10:30-19:00.Weekend rota: 1 in 6 (Sat 09:00-17:00, Sun 10:00-16:00). What You'll Bring 2+ years' call/contact centre experience. Strong communication and relationship-building skills. Ability to work to targets and convert leads. Organised, proactive, and confident using MS Office. About You A natural salesperson with a positive attitude, driven by results, and comfortable working in a small, supportive team.
Jun 28, 2026
Full time
Call Centre Sales Advisor - Brentford, West London £26,520 + Uncapped Commission (£300-£500+ per month typical) 40 hours per week Permanent 1 weekend in 6 Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enquiries into business and delivering excellent customer service. This is a team expansion role with strong earning potential and a supportive environment. The Role Handle inbound & outbound sales and convert enquiries into move-ins. Build strong customer relationships and manage queries via phone and email. Tailor quotations, upsell services, and maintain accurate CRM records. Process deposits and escalate complaints when needed. Commission £5 per move-in, paid once the customer moves in. Typical monthly earnings: £300-£500+ depending on performance. Hours Shifts between 08:30-17:00, 09:30-18:00, 10:30-19:00.Weekend rota: 1 in 6 (Sat 09:00-17:00, Sun 10:00-16:00). What You'll Bring 2+ years' call/contact centre experience. Strong communication and relationship-building skills. Ability to work to targets and convert leads. Organised, proactive, and confident using MS Office. About You A natural salesperson with a positive attitude, driven by results, and comfortable working in a small, supportive team.
Jonathan Lee Recruitment Ltd
Kinver, West Midlands
Business Development Manager (Recruitment) Location: Stourbridge (Hybrid) Salary: Competitive + Uncapped Commission + Benefits Focus on Winning New Clients. Leave Delivery to the Experts. Are you a successful recruiter who loves winning new business but spends too much time managing the delivery process? Or perhaps you're already working in a recruitment business development role and looking for an opportunity where you can focus on building relationships, opening doors, and driving growth, supported by an established recruitment team? At Jonathan Lee Recruitment, we're looking for an experienced Business Development Manager to help drive the next phase of our growth. This is not a traditional 360 recruitment role. You'll be supported by experienced delivery teams across multiple sectors, allowing you to focus on what you do best developing client relationships, creating opportunities, and securing new business. Why Join Us? For close to 50 years, Jonathan Lee Recruitment has built a reputation for delivering high-quality recruitment solutions across engineering, manufacturing, technology, professional services, and executive search. You'll be joining a business with: A recognised and respected brand Established delivery capability across multiple sectors Long-standing client relationships and PSL agreements Strong marketing and operational support A collaborative culture focused on long-term success The opportunity to make a genuine impact on business growth Most importantly, you'll have the freedom to focus on generating opportunities and developing relationships, rather than balancing every aspect of the recruitment lifecycle. The Opportunity As Business Development Manager, you will play a key role in identifying, engaging, and securing new clients across our target markets. You will proactively develop new business opportunities, build relationships with decision-makers, and position Jonathan Lee Recruitment as a trusted recruitment partner capable of delivering both permanent and contract recruitment solutions. Working closely with our sales and operational teams, you will ensure new opportunities are converted into successful long-term partnerships. Key Responsibilities Identify, target, and engage prospective clients through proactive business development activity. Build and maintain a strong pipeline of new business opportunities. Arrange and attend client meetings, both virtually and face-to-face. Develop relationships with senior stakeholders and key decision-makers. Generate opportunities for both permanent and contract recruitment services. Present and promote Jonathan Lee Recruitment's capabilities and sector expertise. Secure new client partnerships, PSL agreements, and preferred supplier arrangements. Negotiate commercial terms and convert opportunities into long-term business relationships. Work closely with delivery teams to ensure successful onboarding and vacancy management. Identify opportunities to expand services within new and existing accounts. Represent the business at networking events, exhibitions, and industry functions. Maintain accurate CRM records and pipeline reporting. Provide market insight and recruitment advice to prospective clients. What We're Looking For We'd love to hear from individuals who have a proven track record of developing recruitment business and building lasting client relationships. You may currently be: A successful 360 Recruitment Consultant looking to focus more on client development and business growth. A Business Development Manager within the recruitment sector. A Senior Recruitment Consultant with a strong track record of winning new clients. A Recruitment Team Leader or Manager who enjoys commercial activity and relationship building. To be successful, you'll ideally have: Previous recruitment industry experience. A proven track record of winning new business and generating revenue. Strong relationship-building and stakeholder management skills. Confidence presenting to and influencing decision-makers. Commercial awareness and negotiation skills. A proactive, self-motivated approach. Excellent communication and organisational skills. Experience using CRM systems and managing sales pipelines. What Success Looks Like Securing new client relationships and revenue streams. Building a strong pipeline of qualified opportunities. Converting business development activity into recruitment assignments. Supporting sustainable business growth. Becoming a trusted advisor to clients within your market. Interested? If you're ambitious, commercially driven, and enjoy building relationships that create long-term success, we'd love to hear from you. Join a business where your focus can be on winning opportunities, developing partnerships, and driving growth, while being supported by experienced recruitment professionals who help deliver outstanding results. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jun 28, 2026
Full time
Business Development Manager (Recruitment) Location: Stourbridge (Hybrid) Salary: Competitive + Uncapped Commission + Benefits Focus on Winning New Clients. Leave Delivery to the Experts. Are you a successful recruiter who loves winning new business but spends too much time managing the delivery process? Or perhaps you're already working in a recruitment business development role and looking for an opportunity where you can focus on building relationships, opening doors, and driving growth, supported by an established recruitment team? At Jonathan Lee Recruitment, we're looking for an experienced Business Development Manager to help drive the next phase of our growth. This is not a traditional 360 recruitment role. You'll be supported by experienced delivery teams across multiple sectors, allowing you to focus on what you do best developing client relationships, creating opportunities, and securing new business. Why Join Us? For close to 50 years, Jonathan Lee Recruitment has built a reputation for delivering high-quality recruitment solutions across engineering, manufacturing, technology, professional services, and executive search. You'll be joining a business with: A recognised and respected brand Established delivery capability across multiple sectors Long-standing client relationships and PSL agreements Strong marketing and operational support A collaborative culture focused on long-term success The opportunity to make a genuine impact on business growth Most importantly, you'll have the freedom to focus on generating opportunities and developing relationships, rather than balancing every aspect of the recruitment lifecycle. The Opportunity As Business Development Manager, you will play a key role in identifying, engaging, and securing new clients across our target markets. You will proactively develop new business opportunities, build relationships with decision-makers, and position Jonathan Lee Recruitment as a trusted recruitment partner capable of delivering both permanent and contract recruitment solutions. Working closely with our sales and operational teams, you will ensure new opportunities are converted into successful long-term partnerships. Key Responsibilities Identify, target, and engage prospective clients through proactive business development activity. Build and maintain a strong pipeline of new business opportunities. Arrange and attend client meetings, both virtually and face-to-face. Develop relationships with senior stakeholders and key decision-makers. Generate opportunities for both permanent and contract recruitment services. Present and promote Jonathan Lee Recruitment's capabilities and sector expertise. Secure new client partnerships, PSL agreements, and preferred supplier arrangements. Negotiate commercial terms and convert opportunities into long-term business relationships. Work closely with delivery teams to ensure successful onboarding and vacancy management. Identify opportunities to expand services within new and existing accounts. Represent the business at networking events, exhibitions, and industry functions. Maintain accurate CRM records and pipeline reporting. Provide market insight and recruitment advice to prospective clients. What We're Looking For We'd love to hear from individuals who have a proven track record of developing recruitment business and building lasting client relationships. You may currently be: A successful 360 Recruitment Consultant looking to focus more on client development and business growth. A Business Development Manager within the recruitment sector. A Senior Recruitment Consultant with a strong track record of winning new clients. A Recruitment Team Leader or Manager who enjoys commercial activity and relationship building. To be successful, you'll ideally have: Previous recruitment industry experience. A proven track record of winning new business and generating revenue. Strong relationship-building and stakeholder management skills. Confidence presenting to and influencing decision-makers. Commercial awareness and negotiation skills. A proactive, self-motivated approach. Excellent communication and organisational skills. Experience using CRM systems and managing sales pipelines. What Success Looks Like Securing new client relationships and revenue streams. Building a strong pipeline of qualified opportunities. Converting business development activity into recruitment assignments. Supporting sustainable business growth. Becoming a trusted advisor to clients within your market. Interested? If you're ambitious, commercially driven, and enjoy building relationships that create long-term success, we'd love to hear from you. Join a business where your focus can be on winning opportunities, developing partnerships, and driving growth, while being supported by experienced recruitment professionals who help deliver outstanding results. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
