Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 20, 2026
Full time
Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Martin Veasey Talent Solutions
Tewkesbury, Gloucestershire
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Jun 20, 2026
Seasonal
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Principal Commercial Officer Location - Oppotunities in Hertfordshire or Bristol Copello is supporting a leading defence organisation in the recruitment of a Principal Commercial Officer. This role offers the exciting chance to work in a business-critical area, directly influencing the future of UK defence domains. This role is ideal for candidates with 2+ years experience looking for career development within an exciting, global company. Salary offered will reflect level of experience. The Role: As a Principal Commercial Officer, you will be responsible for: Leading and managing commercial activities across the full project lifecycle Developing, negotiating, and managing high-value contracts and subcontracts Providing strategic commercial advice to internal stakeholders Ensuring compliance with relevant regulations, governance, and procurement policies Managing risk, supporting pricing strategies, and overseeing bid governance What We re Looking For: Proven experience in a senior or principal-level commercial role A background in defence, aerospace, nuclear, or another regulated industry Strong knowledge of contract law and negotiation, ideally with experience in DEFCONs or equivalent frameworks Ability to work effectively with multiple stakeholders in a complex environment Eligibility for security clearance may be required What s on Offer: The opportunity to influence the nations critical defence programmes Career development in a supportive and collaborative environment Annual bonus Paid overtime Dynamic working (no core hours) Flexible/hybrid working (more on site presence required during State of the art working facilities (on site gym, subsidised restaurant and café) Flexi discount and benefit scheme & much more If you would like to find out more or have any questions, please make apply and we can discuss further at a suitable time.
Jun 20, 2026
Full time
Principal Commercial Officer Location - Oppotunities in Hertfordshire or Bristol Copello is supporting a leading defence organisation in the recruitment of a Principal Commercial Officer. This role offers the exciting chance to work in a business-critical area, directly influencing the future of UK defence domains. This role is ideal for candidates with 2+ years experience looking for career development within an exciting, global company. Salary offered will reflect level of experience. The Role: As a Principal Commercial Officer, you will be responsible for: Leading and managing commercial activities across the full project lifecycle Developing, negotiating, and managing high-value contracts and subcontracts Providing strategic commercial advice to internal stakeholders Ensuring compliance with relevant regulations, governance, and procurement policies Managing risk, supporting pricing strategies, and overseeing bid governance What We re Looking For: Proven experience in a senior or principal-level commercial role A background in defence, aerospace, nuclear, or another regulated industry Strong knowledge of contract law and negotiation, ideally with experience in DEFCONs or equivalent frameworks Ability to work effectively with multiple stakeholders in a complex environment Eligibility for security clearance may be required What s on Offer: The opportunity to influence the nations critical defence programmes Career development in a supportive and collaborative environment Annual bonus Paid overtime Dynamic working (no core hours) Flexible/hybrid working (more on site presence required during State of the art working facilities (on site gym, subsidised restaurant and café) Flexi discount and benefit scheme & much more If you would like to find out more or have any questions, please make apply and we can discuss further at a suitable time.
£130,000 to £150,000 plus Benefits & Equity Potential East Anglia (Hybrid - 3 days minimum office-based) ABPM is retained by this PE-backed FMCG group, who are market leaders in a number of key categories. In the appointment of a proven and commercial CFO who has a track record of demonstrable business partnering across the C suite. You will be keen to be CFO in a leadership team of a business that is on the growth agenda whilst continuing to delight its customers, employees and shareholders. We seek those of you who have successfully operated in a finance leadership role in a PE-owned group and are in possession of good business analysis and communication skills, as the business looks to its future with this key appointment. Key responsibilities cover the following: Responsible for the development and achievement of plans to deliver increased business value. Manage the budgeting and customer costing plans. Manage decision making process around capital investment. Financial and risk management. Financial reporting. Treasury and IT management. Mergers and acquisitions Investor relations and stakeholder management Executive leadership. Leading the finance & IT team, you need to work accurately at pace, understanding the priorities of the business, the CEO and the leadership team. Occasionally, you will find yourself under pressure to ensure smooth day-to-day operations whilst you support the business growth agenda, retaining prudent financial management and cost focus. You must have due regard for risk management and see the bigger picture, i.e. be able to accept the changes that occur within a fast-moving industry We are seeking applications from qualified accountants with relevant knowledge and experience with at least 5 years of senior finance management in a leveraged multi-site environment. Experience in the fresh produce and food industry is preferred, and knowledgeable of how the major retailers interact with suppliers. The traits and characteristics will be of those who are open-minded and creative, possessing strong interpersonal skills with the ability to communicate across a broad range of individuals, both internal and external to the group. If this sounds of interest, please contact ABPM for more details by phone, emailing your CV with a supporting cover letter quoting our job reference EX940192 or applying online. All contact details can be found via our website.
Jun 20, 2026
Full time
£130,000 to £150,000 plus Benefits & Equity Potential East Anglia (Hybrid - 3 days minimum office-based) ABPM is retained by this PE-backed FMCG group, who are market leaders in a number of key categories. In the appointment of a proven and commercial CFO who has a track record of demonstrable business partnering across the C suite. You will be keen to be CFO in a leadership team of a business that is on the growth agenda whilst continuing to delight its customers, employees and shareholders. We seek those of you who have successfully operated in a finance leadership role in a PE-owned group and are in possession of good business analysis and communication skills, as the business looks to its future with this key appointment. Key responsibilities cover the following: Responsible for the development and achievement of plans to deliver increased business value. Manage the budgeting and customer costing plans. Manage decision making process around capital investment. Financial and risk management. Financial reporting. Treasury and IT management. Mergers and acquisitions Investor relations and stakeholder management Executive leadership. Leading the finance & IT team, you need to work accurately at pace, understanding the priorities of the business, the CEO and the leadership team. Occasionally, you will find yourself under pressure to ensure smooth day-to-day operations whilst you support the business growth agenda, retaining prudent financial management and cost focus. You must have due regard for risk management and see the bigger picture, i.e. be able to accept the changes that occur within a fast-moving industry We are seeking applications from qualified accountants with relevant knowledge and experience with at least 5 years of senior finance management in a leveraged multi-site environment. Experience in the fresh produce and food industry is preferred, and knowledgeable of how the major retailers interact with suppliers. The traits and characteristics will be of those who are open-minded and creative, possessing strong interpersonal skills with the ability to communicate across a broad range of individuals, both internal and external to the group. If this sounds of interest, please contact ABPM for more details by phone, emailing your CV with a supporting cover letter quoting our job reference EX940192 or applying online. All contact details can be found via our website.
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
Jun 20, 2026
Full time
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
The successful candidate will manage a varied caseload of commercial and local authority property work, providing practical and solution-focused legal advice to internal departments and stakeholders. Key responsibilities will include: Managing a diverse caseload of property matters on behalf of the Local Authority Advising on commercial property transactions including acquisitions, disposals, leases, licences, easements and wayleaves Supporting regeneration, development and infrastructure projects Drafting, reviewing and negotiating a range of legal documents and agreements Advising on landlord and tenant matters Assisting with property aspects of planning, highways and governance matters where required Providing clear and pragmatic legal advice to officers, members and senior stakeholders Attending meetings remotely and working collaboratively with internal departments Ensuring work is carried out in line with local government legislation and policies Candidate Requirements Qualified Solicitor, Legal Executive or Barrister with relevant property law experience Previous experience within a Local Authority or public sector environment is desirable Strong knowledge of commercial property and local government law Ability to manage a busy and varied caseload independently Excellent drafting, communication and stakeholder management skills Comfortable working remotely and managing priorities autonomously Benefits Fully remote working Varied and interesting caseload Opportunity to work within a supportive local government legal team Flexible working arrangements Competitive rate/salary depending on experience
Jun 20, 2026
Contractor
The successful candidate will manage a varied caseload of commercial and local authority property work, providing practical and solution-focused legal advice to internal departments and stakeholders. Key responsibilities will include: Managing a diverse caseload of property matters on behalf of the Local Authority Advising on commercial property transactions including acquisitions, disposals, leases, licences, easements and wayleaves Supporting regeneration, development and infrastructure projects Drafting, reviewing and negotiating a range of legal documents and agreements Advising on landlord and tenant matters Assisting with property aspects of planning, highways and governance matters where required Providing clear and pragmatic legal advice to officers, members and senior stakeholders Attending meetings remotely and working collaboratively with internal departments Ensuring work is carried out in line with local government legislation and policies Candidate Requirements Qualified Solicitor, Legal Executive or Barrister with relevant property law experience Previous experience within a Local Authority or public sector environment is desirable Strong knowledge of commercial property and local government law Ability to manage a busy and varied caseload independently Excellent drafting, communication and stakeholder management skills Comfortable working remotely and managing priorities autonomously Benefits Fully remote working Varied and interesting caseload Opportunity to work within a supportive local government legal team Flexible working arrangements Competitive rate/salary depending on experience
Connect2Hackney is the internal talent team for the London Borough of Hackney. We connect outstanding professionals with career-defining roles that directly impact our vibrant, diverse community. We are currently seeking a visionary leader to join our Children & Education directorate in a pivotal management role. If you are a strategic thinker who champions equity, thrives in a fast-paced civic environment, and knows how to turn service feedback into continuous organisational improvement, we want to hear from you. The Role As the Strategy & Governance Manager , you will provide the strategic leadership and operational oversight needed to integrate our Strategy & Governance and Complaints & Feedback functions. This is a high-profile role where you will direct the overall workflow of strategic projects, corporate and Member-level governance, statutory complaints (including LGSCO enquiries), and digital content development. You will act as a trusted advisor to Heads of Service and Senior Managers, ensuring that the Children & Education directorate remains politically astute, compliant, and deeply connected to the needs of Hackney's residents. Key Responsibilities Line-manage and empower a multidisciplinary team, including a Complaints & Feedback Manager, Strategy & Governance Officers, and a Web Content Manager. Analyse learning from complaints and feedback to inform strategic direction and quality assurance frameworks across the directorate. Oversee Member liaison activity, quality-assure monthly briefings, and manage the pipeline of agenda items for Council and Cabinet meetings. Take ownership of the Children & Education Directorate Risk Register, coordinate Business Continuity Plans, and collaborate on the Annual Governance Statement. Systematically collaborate across the Council network; embed trauma-informed practices; and maintain a resolute, proactive commitment to anti-racism in all policies and procedures. About You We are looking for an inspiring leader who balances technical expertise with excellent interpersonal skills. To thrive in this role, you should possess: Experience leading, motivating, and developing a team to deliver against complex strategic plans. Significant experience overseeing governance, corporate complaints, information requests (GDPR/FOI/SAR), and digital content. Experience building positive relationships with elected members and navigating the balance between political drivers and strategic priorities. A track record of driving cultural change, interpreting vision into delivery, and implementing automated workflow tracking systems. Practical experience managing budgets (up to 1M) and navigating risk assessment frameworks. Working with the London Borough of Hackney Hackney is a place like no other. We are proud of our diverse workforce and deeply committed to creating an inclusive environment. In this role, you will be expected to actively challenge discrimination and promote a culture of learning, growth, and self-reflection. We offer a flexible working framework to meet service demands, a central location at the Hackney Service Centre, and a genuine opportunity to shape the future of Children & Education services in London Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 20, 2026
Seasonal
Connect2Hackney is the internal talent team for the London Borough of Hackney. We connect outstanding professionals with career-defining roles that directly impact our vibrant, diverse community. We are currently seeking a visionary leader to join our Children & Education directorate in a pivotal management role. If you are a strategic thinker who champions equity, thrives in a fast-paced civic environment, and knows how to turn service feedback into continuous organisational improvement, we want to hear from you. The Role As the Strategy & Governance Manager , you will provide the strategic leadership and operational oversight needed to integrate our Strategy & Governance and Complaints & Feedback functions. This is a high-profile role where you will direct the overall workflow of strategic projects, corporate and Member-level governance, statutory complaints (including LGSCO enquiries), and digital content development. You will act as a trusted advisor to Heads of Service and Senior Managers, ensuring that the Children & Education directorate remains politically astute, compliant, and deeply connected to the needs of Hackney's residents. Key Responsibilities Line-manage and empower a multidisciplinary team, including a Complaints & Feedback Manager, Strategy & Governance Officers, and a Web Content Manager. Analyse learning from complaints and feedback to inform strategic direction and quality assurance frameworks across the directorate. Oversee Member liaison activity, quality-assure monthly briefings, and manage the pipeline of agenda items for Council and Cabinet meetings. Take ownership of the Children & Education Directorate Risk Register, coordinate Business Continuity Plans, and collaborate on the Annual Governance Statement. Systematically collaborate across the Council network; embed trauma-informed practices; and maintain a resolute, proactive commitment to anti-racism in all policies and procedures. About You We are looking for an inspiring leader who balances technical expertise with excellent interpersonal skills. To thrive in this role, you should possess: Experience leading, motivating, and developing a team to deliver against complex strategic plans. Significant experience overseeing governance, corporate complaints, information requests (GDPR/FOI/SAR), and digital content. Experience building positive relationships with elected members and navigating the balance between political drivers and strategic priorities. A track record of driving cultural change, interpreting vision into delivery, and implementing automated workflow tracking systems. Practical experience managing budgets (up to 1M) and navigating risk assessment frameworks. Working with the London Borough of Hackney Hackney is a place like no other. We are proud of our diverse workforce and deeply committed to creating an inclusive environment. In this role, you will be expected to actively challenge discrimination and promote a culture of learning, growth, and self-reflection. We offer a flexible working framework to meet service demands, a central location at the Hackney Service Centre, and a genuine opportunity to shape the future of Children & Education services in London Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Complaints & Information Manager Location: Hackney E8 Pay: 244.79 Per Day PAYE / 329.87 Per Day Umbrella Hybrid: 2 days required in the office Start Date: 29th June Length: 3 months DBS Required About the Role Are you a highly organised leader with a passion for driving service improvements and upholding children's rights? The London Borough of Hackney is seeking a Complaints & Information Manager to lead our operational delivery of Children Act complaints, corporate complaints, and statutory information requests (including FOIs and SARs). In this pivotal role, you will act as the primary operational lead, ensuring our services meet statutory deadlines and strict quality standards while embedding a restorative, anti-racist approach to complaints handling. You will be crucial in ensuring that learning from complaints directly informs our wider quality assurance framework, helping us provide the highest quality support to our children and families. Key Responsibilities Team Leadership: Manage and inspire a dedicated team, including 3x Complaints & Information Officers, 1x Senior Information Officer, and 1x Information Officer. Complaints Management: Oversee Children Act and corporate complaints, ensuring they are dealt with speedily and professionally. You will lead on early resolution ('pre-stage 1') processes and quality assure investigation reports. Information Governance: Maintain oversight for the compliant processing of Freedom of Information (FOI) and Subject Access Requests (SARs), adhering closely to Data Protection legislation. Ombudsman & ICO Liaison: Act as the primary point of contact for the Local Government and Social Care Ombudsman (LGSCO) and resolve issues referred to the Information Commissioner's Office (ICO). Continuous Learning: Analyze trends from feedback to present regular updates, integrate findings into staff training, and track action plans to improve practice across the directorate. What We Are Looking For Experience: Significant experience in complaints investigations (corporate and Children's Act) and strategic oversight of complex information requests (SARs/FOIs). Experience working within a children's services context is essential. Leadership Skills: Proven track record of managing, motivating, and supervising staff. Values-Driven Practice: Knowledge and awareness of the impact of systemic racism and oppression, with the ability to champion proactive anti-racist and anti-oppressive practices. Communication & Relationship Building: Exceptional written and interpersonal skills, with the ability to manage conflict sensitively, build trust, and negotiate effectively with internal and external stakeholders. Qualifications: A degree, relevant professional qualification, or equivalent recent and relevant experience. Please Note: A satisfactory Disclosure and Barring Service (DBS) check is required for this role. Why Hackney? At Hackney, we are committed to equality, empowerment, and public service. We model a Systemic, Trauma-informed, and Anti-racist (STAR) approach. If you want to put the highest duty to children at the centre of your decision-making, we want to hear from you! Ready to make a difference? Apply today! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 20, 2026
Seasonal
Complaints & Information Manager Location: Hackney E8 Pay: 244.79 Per Day PAYE / 329.87 Per Day Umbrella Hybrid: 2 days required in the office Start Date: 29th June Length: 3 months DBS Required About the Role Are you a highly organised leader with a passion for driving service improvements and upholding children's rights? The London Borough of Hackney is seeking a Complaints & Information Manager to lead our operational delivery of Children Act complaints, corporate complaints, and statutory information requests (including FOIs and SARs). In this pivotal role, you will act as the primary operational lead, ensuring our services meet statutory deadlines and strict quality standards while embedding a restorative, anti-racist approach to complaints handling. You will be crucial in ensuring that learning from complaints directly informs our wider quality assurance framework, helping us provide the highest quality support to our children and families. Key Responsibilities Team Leadership: Manage and inspire a dedicated team, including 3x Complaints & Information Officers, 1x Senior Information Officer, and 1x Information Officer. Complaints Management: Oversee Children Act and corporate complaints, ensuring they are dealt with speedily and professionally. You will lead on early resolution ('pre-stage 1') processes and quality assure investigation reports. Information Governance: Maintain oversight for the compliant processing of Freedom of Information (FOI) and Subject Access Requests (SARs), adhering closely to Data Protection legislation. Ombudsman & ICO Liaison: Act as the primary point of contact for the Local Government and Social Care Ombudsman (LGSCO) and resolve issues referred to the Information Commissioner's Office (ICO). Continuous Learning: Analyze trends from feedback to present regular updates, integrate findings into staff training, and track action plans to improve practice across the directorate. What We Are Looking For Experience: Significant experience in complaints investigations (corporate and Children's Act) and strategic oversight of complex information requests (SARs/FOIs). Experience working within a children's services context is essential. Leadership Skills: Proven track record of managing, motivating, and supervising staff. Values-Driven Practice: Knowledge and awareness of the impact of systemic racism and oppression, with the ability to champion proactive anti-racist and anti-oppressive practices. Communication & Relationship Building: Exceptional written and interpersonal skills, with the ability to manage conflict sensitively, build trust, and negotiate effectively with internal and external stakeholders. Qualifications: A degree, relevant professional qualification, or equivalent recent and relevant experience. Please Note: A satisfactory Disclosure and Barring Service (DBS) check is required for this role. Why Hackney? At Hackney, we are committed to equality, empowerment, and public service. We model a Systemic, Trauma-informed, and Anti-racist (STAR) approach. If you want to put the highest duty to children at the centre of your decision-making, we want to hear from you! Ready to make a difference? Apply today! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
A well respected organisation local to Ipswich Town Centre is seeking a confident and robust Senior Finance officer to join their experienced team. Supporting over 300 customers across the eastern region and beyond, they are dedicated to delivering professional and technical services to their customers within the finance team. This role is not your typical standard finance role, it will include client interaction, providing guidance, resolving queries and providing financial information to ensure the clients financial accounts are all in order. This is a Hybrid position, 3 days in the office per week. A fantastic opportunity to secure a diverse role in a genuinley freindly and supportive team. Key Responsibilities: Manage a portfolio of customers, monitor their financial position, and produce management accounts and reporting information. Provide advice, support, and guidance to school and academy finance staff via telephone, remotely, and onsite. Answer varied customer enquiries and conduct further investigation/analysis to contribute to customer resolution. Resolve customer problems/issues, seeking advice from the team leader as required. Perform bookkeeping and accounting for transactions, manipulate and interpret data, and conduct variance analysis. Assist in implementing identified technical/professional actions to meet customer requirements. What are we looking for? AAT qualified or working towards qualification. CIMA or ACCA a bonus but not essential. Previous experience in an accounting and finance environment. Experience with a range of finance systems. Proficient in Microsoft Office packages, particularly Excel and Outlook. Excellent communication skills, both verbal and written. Ability to assimilate information quickly. Ability to travel to other locations. Desirable: Experience in preparing final accounts. Familiarity with the financial work of schools and academies. Experience using finance packages, including Arbor, PSF, SAGE, and Capita SIMS/FMS. Key Skills: Partnership working: Network effectively to build and use key relationships to deliver business goals. Curious: Identify issues and look for solutions. Customer-focused: Anticipate and meet customers' needs. Commercial Awareness: Understand the impact of the service on business needs. Take ownership of continuous professional development. Benefits include: Hybrid working 25 days AL plus Bank holidays increasing to 26days after one year service Buy up to 5 days annual leave scheme Pension Scheme Electric car scheme Discount schemes Flexible working
Jun 20, 2026
Full time
A well respected organisation local to Ipswich Town Centre is seeking a confident and robust Senior Finance officer to join their experienced team. Supporting over 300 customers across the eastern region and beyond, they are dedicated to delivering professional and technical services to their customers within the finance team. This role is not your typical standard finance role, it will include client interaction, providing guidance, resolving queries and providing financial information to ensure the clients financial accounts are all in order. This is a Hybrid position, 3 days in the office per week. A fantastic opportunity to secure a diverse role in a genuinley freindly and supportive team. Key Responsibilities: Manage a portfolio of customers, monitor their financial position, and produce management accounts and reporting information. Provide advice, support, and guidance to school and academy finance staff via telephone, remotely, and onsite. Answer varied customer enquiries and conduct further investigation/analysis to contribute to customer resolution. Resolve customer problems/issues, seeking advice from the team leader as required. Perform bookkeeping and accounting for transactions, manipulate and interpret data, and conduct variance analysis. Assist in implementing identified technical/professional actions to meet customer requirements. What are we looking for? AAT qualified or working towards qualification. CIMA or ACCA a bonus but not essential. Previous experience in an accounting and finance environment. Experience with a range of finance systems. Proficient in Microsoft Office packages, particularly Excel and Outlook. Excellent communication skills, both verbal and written. Ability to assimilate information quickly. Ability to travel to other locations. Desirable: Experience in preparing final accounts. Familiarity with the financial work of schools and academies. Experience using finance packages, including Arbor, PSF, SAGE, and Capita SIMS/FMS. Key Skills: Partnership working: Network effectively to build and use key relationships to deliver business goals. Curious: Identify issues and look for solutions. Customer-focused: Anticipate and meet customers' needs. Commercial Awareness: Understand the impact of the service on business needs. Take ownership of continuous professional development. Benefits include: Hybrid working 25 days AL plus Bank holidays increasing to 26days after one year service Buy up to 5 days annual leave scheme Pension Scheme Electric car scheme Discount schemes Flexible working
VP of Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently) Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role. The successful person will oversee four global functions covering Customer Support, Retentions, Production and B2B Operations, all of which play a key role in customer onboarding, customer experience, customer retention and long-term revenue growth. The business is in a strong position. Customer numbers continue to grow, operational performance is healthy and there are no major fires to fight. They are not looking for someone to come in and create layers of process or unnecessary bureaucracy. Instead, they're looking for someone who can scale what already works, improve collaboration between departments and continue enhancing the customer experience as the business grows. Current Operational Environment Supporting 20,000 customers across 11 countries Handling approximately 6,000 inbound customer enquiries per week Global support operation with local market representation Current contact mix of 70% live chat, 15% phone and 15% email Zendesk support environment Around 400 new customers are onboarded every month Production output growing at approximately 30% year-on-year Strong SLA performance across operational functions Full autonomy to redesign retention strategy and customer lifecycle processes Responsibility for customer communications and engagement activity across the customer base Oversight of customer-facing operational services and fulfilment functions What You'll Be Responsible For Leading and developing four global department heads Creating alignment across Support, Retentions, Production and B2B Operations Scaling operational functions as customer numbers continue to grow Driving improvements in customer experience and customer satisfaction Developing and enhancing customer support strategy Improving service delivery, operational performance and efficiency Identifying opportunities to streamline customer journeys Building a more proactive retention function Reducing customer churn and improving customer lifetime value Using data and insight to drive operational decision-making Ensuring departments work collaboratively towards common business goals Supporting the business through continued international growth Introducing structure and best practice without reducing agility What We Are Looking For This role could suit someone currently operating as: Head of Customer Support Head of Customer Service Director of Customer Operations Director of Customer Experience Head of Customer Success Operations Senior Operations Director VP of Customer Operations The ideal person will have experience leading sizeable customer-facing teams within a fast-paced technology, SaaS, or service-led environment. (B2B or B2C) You'll be commercially aware, customer-focused and comfortable operating through managers rather than directly managing large frontline teams. Most importantly, you'll understand how to scale customer operations whilst maintaining a positive customer experience and strong business performance. This is a rare opportunity to step into a broad operational leadership role where customer support sits firmly at the heart of the business and where you'll have genuine influence over how the organisation evolves over the coming years and have a clear career development path to C suite.
Jun 20, 2026
Full time
VP of Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently) Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role. The successful person will oversee four global functions covering Customer Support, Retentions, Production and B2B Operations, all of which play a key role in customer onboarding, customer experience, customer retention and long-term revenue growth. The business is in a strong position. Customer numbers continue to grow, operational performance is healthy and there are no major fires to fight. They are not looking for someone to come in and create layers of process or unnecessary bureaucracy. Instead, they're looking for someone who can scale what already works, improve collaboration between departments and continue enhancing the customer experience as the business grows. Current Operational Environment Supporting 20,000 customers across 11 countries Handling approximately 6,000 inbound customer enquiries per week Global support operation with local market representation Current contact mix of 70% live chat, 15% phone and 15% email Zendesk support environment Around 400 new customers are onboarded every month Production output growing at approximately 30% year-on-year Strong SLA performance across operational functions Full autonomy to redesign retention strategy and customer lifecycle processes Responsibility for customer communications and engagement activity across the customer base Oversight of customer-facing operational services and fulfilment functions What You'll Be Responsible For Leading and developing four global department heads Creating alignment across Support, Retentions, Production and B2B Operations Scaling operational functions as customer numbers continue to grow Driving improvements in customer experience and customer satisfaction Developing and enhancing customer support strategy Improving service delivery, operational performance and efficiency Identifying opportunities to streamline customer journeys Building a more proactive retention function Reducing customer churn and improving customer lifetime value Using data and insight to drive operational decision-making Ensuring departments work collaboratively towards common business goals Supporting the business through continued international growth Introducing structure and best practice without reducing agility What We Are Looking For This role could suit someone currently operating as: Head of Customer Support Head of Customer Service Director of Customer Operations Director of Customer Experience Head of Customer Success Operations Senior Operations Director VP of Customer Operations The ideal person will have experience leading sizeable customer-facing teams within a fast-paced technology, SaaS, or service-led environment. (B2B or B2C) You'll be commercially aware, customer-focused and comfortable operating through managers rather than directly managing large frontline teams. Most importantly, you'll understand how to scale customer operations whilst maintaining a positive customer experience and strong business performance. This is a rare opportunity to step into a broad operational leadership role where customer support sits firmly at the heart of the business and where you'll have genuine influence over how the organisation evolves over the coming years and have a clear career development path to C suite.
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
Jun 19, 2026
Full time
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
Head of Taxation & Customs South Wales Competitive Executive Salary + Bonus + Benefits Full-Time Permanent Introduction Acorn by Synergie is recruiting an experienced Head of Taxation & Customs to lead a UK tax function during a significant period of business transformation and investment. Reporting directly to the Group Finance Director, this is a strategic leadership position responsible for shaping tax strategy, optimising cash performance, managing tax risk and ensuring compliance across a complex and evolving regulatory landscape. Leading a team of 10 tax professionals, including four direct reports, you will play a critical role in supporting major business transformation programmes, process optimisation initiatives and digital tax developments. This is an exceptional opportunity for a commercially minded tax leader to influence business strategy at the highest level while driving operational excellence across direct and indirect taxation. Key Duties Lead, mentor and develop a high-performing team of tax specialists. Build a future-focused tax function aligned with business objectives and regulatory requirements. Take overall accountability for all internal and external tax activities and deliverables. Foster a culture of continuous improvement, collaboration and professional development. Develop and implement the UK tax strategy to support business growth and operational objectives. Manage the organisation's tax risk profile and ensure robust governance processes are maintained. Maintain strong working relationships with HMRC and other regulatory bodies. Lead Senior Accounting Officer (SAO) compliance and tax governance frameworks. Oversee all UK tax compliance, reporting, forecasting and payment obligations. Support the business in navigating increasingly complex customs and international trade requirements. Requirements Extensive senior-level tax experience within a large corporate, multinational, manufacturing, industrial or complex business environment. Strong technical expertise across both direct and indirect taxation. Detailed knowledge of UK tax legislation and international tax frameworks. Proven ability to influence senior stakeholders and deliver strategic tax outcomes. Experience leading tax transformation, automation and process improvement initiatives. Strong commercial acumen with the ability to balance compliance, risk management and business objectives. Excellent leadership skills with a track record of developing high-performing teams. Strong communication, negotiation and stakeholder management capabilities. Ability to navigate complex regulatory and organisational change. Qualifications: Chartered Accountant (ICAEW, ACCA or equivalent) and/or Chartered Tax Adviser (CTA). Professional membership with a recognised accounting or tax body. Degree-qualified or equivalent professional experience. What We Offer Competitive executive salary. Performance-related bonus. Comprehensive benefits package. Opportunity to lead a critical function during a major period of business transformation and investment. Exposure to senior executive leadership and strategic decision-making. Opportunity to shape tax strategy within a complex and evolving organisation. Long-term career development and progression opportunities. Interested? If you are an experienced tax leader looking for a strategic senior leadership opportunity, apply now with your up-to-date CV or contact Acorn by Synergie for a confidential discussion. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 19, 2026
Full time
Head of Taxation & Customs South Wales Competitive Executive Salary + Bonus + Benefits Full-Time Permanent Introduction Acorn by Synergie is recruiting an experienced Head of Taxation & Customs to lead a UK tax function during a significant period of business transformation and investment. Reporting directly to the Group Finance Director, this is a strategic leadership position responsible for shaping tax strategy, optimising cash performance, managing tax risk and ensuring compliance across a complex and evolving regulatory landscape. Leading a team of 10 tax professionals, including four direct reports, you will play a critical role in supporting major business transformation programmes, process optimisation initiatives and digital tax developments. This is an exceptional opportunity for a commercially minded tax leader to influence business strategy at the highest level while driving operational excellence across direct and indirect taxation. Key Duties Lead, mentor and develop a high-performing team of tax specialists. Build a future-focused tax function aligned with business objectives and regulatory requirements. Take overall accountability for all internal and external tax activities and deliverables. Foster a culture of continuous improvement, collaboration and professional development. Develop and implement the UK tax strategy to support business growth and operational objectives. Manage the organisation's tax risk profile and ensure robust governance processes are maintained. Maintain strong working relationships with HMRC and other regulatory bodies. Lead Senior Accounting Officer (SAO) compliance and tax governance frameworks. Oversee all UK tax compliance, reporting, forecasting and payment obligations. Support the business in navigating increasingly complex customs and international trade requirements. Requirements Extensive senior-level tax experience within a large corporate, multinational, manufacturing, industrial or complex business environment. Strong technical expertise across both direct and indirect taxation. Detailed knowledge of UK tax legislation and international tax frameworks. Proven ability to influence senior stakeholders and deliver strategic tax outcomes. Experience leading tax transformation, automation and process improvement initiatives. Strong commercial acumen with the ability to balance compliance, risk management and business objectives. Excellent leadership skills with a track record of developing high-performing teams. Strong communication, negotiation and stakeholder management capabilities. Ability to navigate complex regulatory and organisational change. Qualifications: Chartered Accountant (ICAEW, ACCA or equivalent) and/or Chartered Tax Adviser (CTA). Professional membership with a recognised accounting or tax body. Degree-qualified or equivalent professional experience. What We Offer Competitive executive salary. Performance-related bonus. Comprehensive benefits package. Opportunity to lead a critical function during a major period of business transformation and investment. Exposure to senior executive leadership and strategic decision-making. Opportunity to shape tax strategy within a complex and evolving organisation. Long-term career development and progression opportunities. Interested? If you are an experienced tax leader looking for a strategic senior leadership opportunity, apply now with your up-to-date CV or contact Acorn by Synergie for a confidential discussion. Acorn by Synergie acts as an employment agency for permanent recruitment.
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Jun 19, 2026
Full time
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Our client, a design and manufacturer of critical, high-performance components for aerospace and defence is recruiting for an International Trade Compliance Officer, to be based at offices local to Maidenhead, Berkshire. On Offer: An opportunity to join a British owned leading design and manufacturing specialist for the Aerospace industry Salary up to £50K DOE Hybrid working (4 days on-site, 1 day from home) Private Medical 25 days annual leave 8% Employer Pension Contribution Main Purpose of the International Trade Compliance Officer: Reporting to the ITC Manager, the ITC Officer will be required to interact with internal and external stakeholders and be a point of contact for any employee with any trade controls compliance issues or queries. You will support the ITC Manager and Senior ITC Officer where required with relevant import and export activity. Duties & Responsibilities of the International Trade Compliance Officer: Maintain export classifications within the erp system Updating the erp system with export information required on sales orders including export licence selection and clearing orders for export to meet revenue forecast Screening Suppliers and Customers Communication and discussion with Chamber of Commerce re carnets and certificates of origin Understanding and ensuring compliance with UK Export Legislation. Support ECJU/HMRC audits and compliance visits, ensuring adequate preparation Compliance with US International Traffic & Arms regulations (ITAR), Export Administration Regulations (EAR) and Dual Use regulations Providing expert guidance to purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements and ensure ease of use for non-experts. Maintain registers for import and exports, ensuring relevant paperwork (internal and external is held pending audit Advise and communicate with various departments on export issues from the earliest commercial stage through the project lifecycle. To be Considered for the International Trade Compliance Officer: Experience working within the Defence/Aerospace Industry A good understanding of UK import and export requirements for military products and a good basic understanding of US ITAR and EAR regulations including their impact in the UK The ability regularly to contribute to the development of new concepts, techniques, and standards and will be considered as a focal point onsite for all aspects of UK and US Export regulations Must be able to perform in a customer focussed business environment, cope with competing priorities without significant direction and must be able to work to and achieve set objectives and targets as required by the business Ideally have some commercial experience/background as well as Trade Compliance or otherwise be able to demonstrate an understanding of how to deliver the role of Trade Compliance within a business focussed environment For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Jun 19, 2026
Full time
Our client, a design and manufacturer of critical, high-performance components for aerospace and defence is recruiting for an International Trade Compliance Officer, to be based at offices local to Maidenhead, Berkshire. On Offer: An opportunity to join a British owned leading design and manufacturing specialist for the Aerospace industry Salary up to £50K DOE Hybrid working (4 days on-site, 1 day from home) Private Medical 25 days annual leave 8% Employer Pension Contribution Main Purpose of the International Trade Compliance Officer: Reporting to the ITC Manager, the ITC Officer will be required to interact with internal and external stakeholders and be a point of contact for any employee with any trade controls compliance issues or queries. You will support the ITC Manager and Senior ITC Officer where required with relevant import and export activity. Duties & Responsibilities of the International Trade Compliance Officer: Maintain export classifications within the erp system Updating the erp system with export information required on sales orders including export licence selection and clearing orders for export to meet revenue forecast Screening Suppliers and Customers Communication and discussion with Chamber of Commerce re carnets and certificates of origin Understanding and ensuring compliance with UK Export Legislation. Support ECJU/HMRC audits and compliance visits, ensuring adequate preparation Compliance with US International Traffic & Arms regulations (ITAR), Export Administration Regulations (EAR) and Dual Use regulations Providing expert guidance to purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements and ensure ease of use for non-experts. Maintain registers for import and exports, ensuring relevant paperwork (internal and external is held pending audit Advise and communicate with various departments on export issues from the earliest commercial stage through the project lifecycle. To be Considered for the International Trade Compliance Officer: Experience working within the Defence/Aerospace Industry A good understanding of UK import and export requirements for military products and a good basic understanding of US ITAR and EAR regulations including their impact in the UK The ability regularly to contribute to the development of new concepts, techniques, and standards and will be considered as a focal point onsite for all aspects of UK and US Export regulations Must be able to perform in a customer focussed business environment, cope with competing priorities without significant direction and must be able to work to and achieve set objectives and targets as required by the business Ideally have some commercial experience/background as well as Trade Compliance or otherwise be able to demonstrate an understanding of how to deliver the role of Trade Compliance within a business focussed environment For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Interim Finance Manager - 3-6 months - Immediate start available Company Background Hays Senior Finance are exclusively supporting a fantastic British brand with a global reputation for creativity, quality, and originality. They blend rich heritage with a pioneering, globally inspired spirit. Role Overview As interim Finance Manager, you will be responsible for the day-to-day financial operations of the business. This is a hands-on role with a strong focus on accurate accounting, robust reporting, and effective financial controls as the business continues to expand. Reporting to the Chief Financial Officer, you will work closely with senior stakeholders across the business. You will play a central role in ensuring financial discipline, supporting informed decision-making, and enabling sustainable growth as the organisation evolves. Key Responsibilities Own the core accounting operations of the business, delivering accurate daily and weekly financial reporting and continuously improving the quality, relevance, and usability of management information. Deliver a timely and accurate month-end close, including preparation and review of balance sheet reconciliations and oversight of subsidiaries in line with company and Group reporting deadlines. Prepare and submit statutory and regulatory filings, including VAT returns, import declarations, and other required compliance submissions. Manage sales ledger and purchase ledger activities, including approval of working capital movements and forecasting material cash-flow impacts for the CFO. Maintain and enhance strong financial controls and processes, embedding new systems and ways of working that support budgeting, forecasting, and scalable growth. Qualifications and Experience Demonstrable experience owning and managing core financial operations within a commercial business environment. Part-qualified or fully qualified through a recognised accounting body (e.g. ACCA, CIMA, ACA). Candidates qualified by experience will also be considered, provided they demonstrate strong practical knowledge of financial operations, reporting, and controls. Strong working knowledge of daily, weekly, and month-end reporting, with a track record of meeting company and Group reporting deadlines in a growing and/or multi-channel business. Experience managing sales ledger and purchase ledger teams, with accountability for working capital and cash-flow management. Proven ability to improve reporting quality, controls, systems, or financial processes to support business growth and operational efficiency. Why Join Us? This is an opportunity to take real ownership within a globally recognised British brand. As Finance Manager, you'll play a central, hands-on role in the day-to-day financial operations of the business, with direct exposure to senior leadership and the chance to influence how the business grows. You'll work closely with the CFO and key stakeholders, shaping reporting, controls, and processes that support informed decision-making and scalable growth. Rather than firefighting, you'll have the scope to improve systems, enhance business intelligence, and embed best practice. Alongside meaningful responsibility and professional development, you'll be part of a creative, inclusive environment that values quality, originality, and collaboration - supporting a brand that continues to shape global design conversations.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 19, 2026
Seasonal
Interim Finance Manager - 3-6 months - Immediate start available Company Background Hays Senior Finance are exclusively supporting a fantastic British brand with a global reputation for creativity, quality, and originality. They blend rich heritage with a pioneering, globally inspired spirit. Role Overview As interim Finance Manager, you will be responsible for the day-to-day financial operations of the business. This is a hands-on role with a strong focus on accurate accounting, robust reporting, and effective financial controls as the business continues to expand. Reporting to the Chief Financial Officer, you will work closely with senior stakeholders across the business. You will play a central role in ensuring financial discipline, supporting informed decision-making, and enabling sustainable growth as the organisation evolves. Key Responsibilities Own the core accounting operations of the business, delivering accurate daily and weekly financial reporting and continuously improving the quality, relevance, and usability of management information. Deliver a timely and accurate month-end close, including preparation and review of balance sheet reconciliations and oversight of subsidiaries in line with company and Group reporting deadlines. Prepare and submit statutory and regulatory filings, including VAT returns, import declarations, and other required compliance submissions. Manage sales ledger and purchase ledger activities, including approval of working capital movements and forecasting material cash-flow impacts for the CFO. Maintain and enhance strong financial controls and processes, embedding new systems and ways of working that support budgeting, forecasting, and scalable growth. Qualifications and Experience Demonstrable experience owning and managing core financial operations within a commercial business environment. Part-qualified or fully qualified through a recognised accounting body (e.g. ACCA, CIMA, ACA). Candidates qualified by experience will also be considered, provided they demonstrate strong practical knowledge of financial operations, reporting, and controls. Strong working knowledge of daily, weekly, and month-end reporting, with a track record of meeting company and Group reporting deadlines in a growing and/or multi-channel business. Experience managing sales ledger and purchase ledger teams, with accountability for working capital and cash-flow management. Proven ability to improve reporting quality, controls, systems, or financial processes to support business growth and operational efficiency. Why Join Us? This is an opportunity to take real ownership within a globally recognised British brand. As Finance Manager, you'll play a central, hands-on role in the day-to-day financial operations of the business, with direct exposure to senior leadership and the chance to influence how the business grows. You'll work closely with the CFO and key stakeholders, shaping reporting, controls, and processes that support informed decision-making and scalable growth. Rather than firefighting, you'll have the scope to improve systems, enhance business intelligence, and embed best practice. Alongside meaningful responsibility and professional development, you'll be part of a creative, inclusive environment that values quality, originality, and collaboration - supporting a brand that continues to shape global design conversations.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
Jun 19, 2026
Full time
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
Paralegal - Venture Capital - High Growth Business The opportunity Were hiring a Legal & HR Officer to take a central role in building the infrastructure of a fast-growing, global business. This is not a siloed role youll be working across legal, HR, commercial and governance , partnering directly with senior leadership and playing a visible role in Azotics next phase of growth click apply for full job details
Jun 19, 2026
Full time
Paralegal - Venture Capital - High Growth Business The opportunity Were hiring a Legal & HR Officer to take a central role in building the infrastructure of a fast-growing, global business. This is not a siloed role youll be working across legal, HR, commercial and governance , partnering directly with senior leadership and playing a visible role in Azotics next phase of growth click apply for full job details
Shape procurement. Drive value. Make a difference. Salary: 49,050 - 52,187 per annum Location: Hybrid working across London, Surrey, Sussex and Berkshire Contract: Permanent, Full Time Are you an experienced Procurement, Category or Contract Management professional looking for a role where you can make a genuine impact? We're seeking a Procurement Category Manager to join a large specialist education organisation supporting children, young people and adults with Special Educational Needs and Disabilities (SEND) across London and the South. This is an opportunity to take ownership of a diverse procurement portfolio, influence strategic decision-making and deliver tangible value across a multi-site organisation comprising 14 specialist schools and academies and 7 college centres . The Role Working as part of an established Procurement Team, you'll lead end-to-end procurement and contract management activities across a range of categories including: Estates & Facilities ICT Professional Services Operational and Corporate Services You'll manage formal tender exercises and further competitions under framework agreements, ensuring compliance with public procurement legislation while delivering value for money, quality and innovation. The role also offers significant exposure to supplier and contract management, including performance monitoring, supplier development, cost-saving initiatives and continuous improvement programmes. Key Responsibilities Lead procurement projects and tender exercises from strategy through to contract award Deliver compliant procurement solutions across multiple spend categories Develop category knowledge and identify savings and efficiency opportunities Manage supplier relationships and contract performance Implement supplier action plans and continuous improvement initiatives Ensure compliance with procurement legislation, governance requirements and organisational policies Build strong relationships with stakeholders across multiple sites Support the delivery of strategic procurement objectives About You Applications are welcomed from professionals currently working as: Procurement Manager Category Manager Contract Manager Senior Procurement Officer Procurement Business Partner Commercial Manager Strategic Sourcing Specialist You'll ideally have: Experience leading tenders and procurement exercises Knowledge of public sector procurement legislation and best practice Strong supplier and contract management experience Excellent stakeholder engagement and communication skills A commercial mindset with a focus on delivering value The ability to manage multiple projects and priorities Experience within education is beneficial but not essential. Hybrid Working & Travel This role offers a hybrid working arrangement, with approximately 50% home-based and 50% site-based working . Regular travel across London, Surrey, Sussex and Berkshire is required, therefore access to your own transport is essential. As the role involves visiting education settings, an Enhanced DBS check will be required. Salary & Benefits 49,050 - 52,187 per annum Benefits include: Teachers' Pension Scheme with life cover and family protection Generous annual leave plus bank holidays and Christmas closure Flexible and hybrid working arrangements Comprehensive learning and development opportunities Enhanced parental leave schemes Cycle to Work Scheme Season Ticket Loans Employee Referral Scheme Discounted Gym Membership and Digital Fitness Access Home Electronics Scheme Employee Car Lease Scheme Employee Assistance Programme Occupational Health Support and Mental Health First Aiders Apply Now If you're looking for a varied and rewarding procurement role where your expertise will directly support the delivery of vital education services, we'd love to hear from you.
Jun 19, 2026
Full time
Shape procurement. Drive value. Make a difference. Salary: 49,050 - 52,187 per annum Location: Hybrid working across London, Surrey, Sussex and Berkshire Contract: Permanent, Full Time Are you an experienced Procurement, Category or Contract Management professional looking for a role where you can make a genuine impact? We're seeking a Procurement Category Manager to join a large specialist education organisation supporting children, young people and adults with Special Educational Needs and Disabilities (SEND) across London and the South. This is an opportunity to take ownership of a diverse procurement portfolio, influence strategic decision-making and deliver tangible value across a multi-site organisation comprising 14 specialist schools and academies and 7 college centres . The Role Working as part of an established Procurement Team, you'll lead end-to-end procurement and contract management activities across a range of categories including: Estates & Facilities ICT Professional Services Operational and Corporate Services You'll manage formal tender exercises and further competitions under framework agreements, ensuring compliance with public procurement legislation while delivering value for money, quality and innovation. The role also offers significant exposure to supplier and contract management, including performance monitoring, supplier development, cost-saving initiatives and continuous improvement programmes. Key Responsibilities Lead procurement projects and tender exercises from strategy through to contract award Deliver compliant procurement solutions across multiple spend categories Develop category knowledge and identify savings and efficiency opportunities Manage supplier relationships and contract performance Implement supplier action plans and continuous improvement initiatives Ensure compliance with procurement legislation, governance requirements and organisational policies Build strong relationships with stakeholders across multiple sites Support the delivery of strategic procurement objectives About You Applications are welcomed from professionals currently working as: Procurement Manager Category Manager Contract Manager Senior Procurement Officer Procurement Business Partner Commercial Manager Strategic Sourcing Specialist You'll ideally have: Experience leading tenders and procurement exercises Knowledge of public sector procurement legislation and best practice Strong supplier and contract management experience Excellent stakeholder engagement and communication skills A commercial mindset with a focus on delivering value The ability to manage multiple projects and priorities Experience within education is beneficial but not essential. Hybrid Working & Travel This role offers a hybrid working arrangement, with approximately 50% home-based and 50% site-based working . Regular travel across London, Surrey, Sussex and Berkshire is required, therefore access to your own transport is essential. As the role involves visiting education settings, an Enhanced DBS check will be required. Salary & Benefits 49,050 - 52,187 per annum Benefits include: Teachers' Pension Scheme with life cover and family protection Generous annual leave plus bank holidays and Christmas closure Flexible and hybrid working arrangements Comprehensive learning and development opportunities Enhanced parental leave schemes Cycle to Work Scheme Season Ticket Loans Employee Referral Scheme Discounted Gym Membership and Digital Fitness Access Home Electronics Scheme Employee Car Lease Scheme Employee Assistance Programme Occupational Health Support and Mental Health First Aiders Apply Now If you're looking for a varied and rewarding procurement role where your expertise will directly support the delivery of vital education services, we'd love to hear from you.
Member Caseworker Location: Hackney E8 Pay: 172.37 Per Day PAYE / 232.28 Per Day Umbrella Responsible To: Senior Member Caseworker Working Hours: Flexible hours to cover 9:00 am - 5:30 pm (with occasional out-of-hours work as necessary) Start: ASAP Length: 6 Months About the Role Are you a highly organised professional with excellent communication skills and a passion for public service? The London Borough of Hackney is seeking a Member Caseworker to join our dynamic team. In this vital role, you will provide a high-quality service for the Mayor, Cabinet, ward Members, and local Members of Parliament in dealing with enquiries from a range of sources. You will act as a primary point of contact for elected Members, helping them navigate and resolve complex enquiries from residents, while ensuring the Council's standards and policies are consistently met. Key Responsibilities As a Member Caseworker, your day-to-day duties will include: Casework Management & Triage: Ensuring all incoming enquiries into the Member Enquiry team are recorded and logged, and triaging them to ensure effective prioritisation. Quality Assurance: Working with council officers to ensure they investigate and respond within agreed deadlines, and quality-assuring draft responses to maintain a high standard. Complex Case Resolution: Taking responsibility for the resolution of complex and/or cross-cutting cases, including engaging with Council services and arranging site visits as required. Member Support & Liaison: Serving as the first point of contact for Members, assisting with enquiries, keeping them updated on case progress, and representing them in corporate discussions. Community Engagement: Attending events across the borough at which Members meet with residents to respond to enquiries face-to-face and record casework details. Systems & Reporting: Creating, developing, and maintaining effective IT systems to track enquiries, and assisting with the preparation of performance reports for senior leadership. Collaboration: Working closely with local MP offices and other Council casework officers to ensure consistency, prevent duplication of investigative work, and adhere to Council policy. About You We are looking for a proactive, resilient individual who thrives under pressure and can work effectively with both Council officers and politicians. Skills & Abilities: Investigative skills and a methodical approach to dealing with enquiries. Excellent communication skills, including the ability to communicate tactfully with a wide range of residents, council staff, and others. Excellent written skills, including the ability to draft briefings, reports, and correspondence on behalf of Members. Strong IT skills with the ability to use computerised office systems, including Google suite and casework systems. Ability to organise and prioritise duties, work calmly under pressure, and act on your own initiative. Ability to motivate staff to deliver service improvements and meet strict casework deadlines. Knowledge & Experience: Experience dealing with members of the public and managing difficult customer situations. Experience drafting high-quality correspondence, briefings, and reports. Experience achieving success and service improvements in the field of customer complaints. Experience working in a similar environment alongside officers and politicians, handling sensitive and confidential issues. Awareness and understanding of the effects of discrimination and exclusion, with a commitment to promoting inclusion and equality of opportunity. What We Offer Flexible Hybrid Working: Benefit from a modern work-life balance with a blend of home working and time spent at Hackney Town Hall. Hackney Council is committed to promotional equality and equal opportunities. All duties must be carried out in accordance with our equalities and Health & Safety policies. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 19, 2026
Seasonal
Member Caseworker Location: Hackney E8 Pay: 172.37 Per Day PAYE / 232.28 Per Day Umbrella Responsible To: Senior Member Caseworker Working Hours: Flexible hours to cover 9:00 am - 5:30 pm (with occasional out-of-hours work as necessary) Start: ASAP Length: 6 Months About the Role Are you a highly organised professional with excellent communication skills and a passion for public service? The London Borough of Hackney is seeking a Member Caseworker to join our dynamic team. In this vital role, you will provide a high-quality service for the Mayor, Cabinet, ward Members, and local Members of Parliament in dealing with enquiries from a range of sources. You will act as a primary point of contact for elected Members, helping them navigate and resolve complex enquiries from residents, while ensuring the Council's standards and policies are consistently met. Key Responsibilities As a Member Caseworker, your day-to-day duties will include: Casework Management & Triage: Ensuring all incoming enquiries into the Member Enquiry team are recorded and logged, and triaging them to ensure effective prioritisation. Quality Assurance: Working with council officers to ensure they investigate and respond within agreed deadlines, and quality-assuring draft responses to maintain a high standard. Complex Case Resolution: Taking responsibility for the resolution of complex and/or cross-cutting cases, including engaging with Council services and arranging site visits as required. Member Support & Liaison: Serving as the first point of contact for Members, assisting with enquiries, keeping them updated on case progress, and representing them in corporate discussions. Community Engagement: Attending events across the borough at which Members meet with residents to respond to enquiries face-to-face and record casework details. Systems & Reporting: Creating, developing, and maintaining effective IT systems to track enquiries, and assisting with the preparation of performance reports for senior leadership. Collaboration: Working closely with local MP offices and other Council casework officers to ensure consistency, prevent duplication of investigative work, and adhere to Council policy. About You We are looking for a proactive, resilient individual who thrives under pressure and can work effectively with both Council officers and politicians. Skills & Abilities: Investigative skills and a methodical approach to dealing with enquiries. Excellent communication skills, including the ability to communicate tactfully with a wide range of residents, council staff, and others. Excellent written skills, including the ability to draft briefings, reports, and correspondence on behalf of Members. Strong IT skills with the ability to use computerised office systems, including Google suite and casework systems. Ability to organise and prioritise duties, work calmly under pressure, and act on your own initiative. Ability to motivate staff to deliver service improvements and meet strict casework deadlines. Knowledge & Experience: Experience dealing with members of the public and managing difficult customer situations. Experience drafting high-quality correspondence, briefings, and reports. Experience achieving success and service improvements in the field of customer complaints. Experience working in a similar environment alongside officers and politicians, handling sensitive and confidential issues. Awareness and understanding of the effects of discrimination and exclusion, with a commitment to promoting inclusion and equality of opportunity. What We Offer Flexible Hybrid Working: Benefit from a modern work-life balance with a blend of home working and time spent at Hackney Town Hall. Hackney Council is committed to promotional equality and equal opportunities. All duties must be carried out in accordance with our equalities and Health & Safety policies. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Ability to work with children and families who are being overlooked by SEND. Freedom of Information if requested making sure the correct polices are adhered to and GDPR is maintained. Monitoring email inboxes and responding accordingly, booking meetings with professionals who request information on what they can offer in Dudley and what our needs are. Ability to keep on top of Ofsted notifications via email and if received to be able to search for children placed on LCS and to confirm if they have been placed. If not to arrange the Ofsted Notification Forms to be completed. Completion of minute taking in meetings whilst making sure it runs smoothly and all crucial points are addressed. Filing registration 24's , 44's and action plans. Completing administrative tasks for the west midlands placement portal for example on boarding providers and also attending meetings. Updating distribution lists and trackers general admin support for commissioning Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 19, 2026
Seasonal
Ability to work with children and families who are being overlooked by SEND. Freedom of Information if requested making sure the correct polices are adhered to and GDPR is maintained. Monitoring email inboxes and responding accordingly, booking meetings with professionals who request information on what they can offer in Dudley and what our needs are. Ability to keep on top of Ofsted notifications via email and if received to be able to search for children placed on LCS and to confirm if they have been placed. If not to arrange the Ofsted Notification Forms to be completed. Completion of minute taking in meetings whilst making sure it runs smoothly and all crucial points are addressed. Filing registration 24's , 44's and action plans. Completing administrative tasks for the west midlands placement portal for example on boarding providers and also attending meetings. Updating distribution lists and trackers general admin support for commissioning Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
