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hr advisor employment relations specialist
Hays HR
HR Advisor
Hays HR Oxford, Oxfordshire
Your new role You will be joining a busy and supportive HR team within the retail arm of a wider organisation, during a period of increased workload and ongoing transformation. Due to a number of long-term absences within the team, there is currently a backlog of operational HR activity. Reporting into an HR Business Partner and working closely with wider HR colleagues, you will play a key role in providing effective HR support across a high-volume, fast-paced environment. Key responsibilities Managing a central HR mailbox, triaging incoming queries and either resolving, delegating or escalating as appropriate Providing support on low-level ER cases. Providing guidance to managers on a range of HR matters Confidently handling more complex or sensitive conversations and appropriately challenging stakeholders where required Identifying which cases require escalation Supporting the wider HR function to ensure operational continuity What you'll need to succeed Confidence in managing challenging conversations with managers and providing constructive pushback where necessary Experience working in a fast-paced environment Strong judgement and ability to prioritise and escalate appropriately Excellent organisational and communication skills A proactive and resilient approach Experience in a generalist role Desirable : Experience within the public sector or charity sector What you'll get in return Flexible, predominantly home-based working (with monthly team meetings) 20- 25 per hour Opportunity to gain deeper exposure to employee relations within a supportive structure Involvement in an evolving HR function undergoing positive change and transformation A collaborative team environment focused on continuous improvement and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 02, 2026
Seasonal
Your new role You will be joining a busy and supportive HR team within the retail arm of a wider organisation, during a period of increased workload and ongoing transformation. Due to a number of long-term absences within the team, there is currently a backlog of operational HR activity. Reporting into an HR Business Partner and working closely with wider HR colleagues, you will play a key role in providing effective HR support across a high-volume, fast-paced environment. Key responsibilities Managing a central HR mailbox, triaging incoming queries and either resolving, delegating or escalating as appropriate Providing support on low-level ER cases. Providing guidance to managers on a range of HR matters Confidently handling more complex or sensitive conversations and appropriately challenging stakeholders where required Identifying which cases require escalation Supporting the wider HR function to ensure operational continuity What you'll need to succeed Confidence in managing challenging conversations with managers and providing constructive pushback where necessary Experience working in a fast-paced environment Strong judgement and ability to prioritise and escalate appropriately Excellent organisational and communication skills A proactive and resilient approach Experience in a generalist role Desirable : Experience within the public sector or charity sector What you'll get in return Flexible, predominantly home-based working (with monthly team meetings) 20- 25 per hour Opportunity to gain deeper exposure to employee relations within a supportive structure Involvement in an evolving HR function undergoing positive change and transformation A collaborative team environment focused on continuous improvement and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Tate
Sales Director
Tate Smallford, Hertfordshire
Specialist subcontractor Hertfordshire Permanent, Full Time Salary: 100,000 to 120,000 per annum OTE: Up to 45,000 (based on 2023 to 2025 figures) Location: Hertfordshire (on-site, full time, 37.5 hours per week) The Opportunity A UK market leading, design led, specialist subcontractor is looking for a Sales Director to join its senior leadership team and lead the commercial function through a significant phase of growth and transformation. This is a business with over 60 years of heritage, now employee-owned, working on some of the most architecturally significant and historically protected buildings in the country. Its products, its people and its purpose are genuinely distinctive. So is the opportunity. This is not a role for someone who wants to maintain an existing position. It is for a commercially sharp, values-led sales leader who wants to transform a sales function and make a visible, lasting impact. About the Business Founded in 1966, the business has grown from its origins in acoustic insulation to become the UK's leading specialist in their field. It designs, manufactures and installs its own products, working closely with architects, conservation officers, acousticians, heritage advisers, energy consultants and security specialists. The business transitioned to an Employee Ownership Trust in recent years, which is central to how it operates. Decisions are made collaboratively. People are treated fairly. And the culture genuinely reflects the values the business publishes. This is a board that leads with integrity and expects the same of everyone around the table. The Role Reporting to the Managing Director, the Sales Director will take full ownership of the commercial function including strategy, team leadership, pipeline development, CRM implementation and performance. Strategic Leadership Develop and execute a board-aligned commercial growth strategy Translate business goals into clear sales targets, tactical plans and measurable milestones Identify and activate new market opportunities across heritage, healthcare, commercial offices, education and the public sector Monitor market trends, competitor activity and customer insight to continuously refine strategy Team Development and Change Management Lead, inspire and develop the Technical Sales Consultants team with clarity and accountability from day one Shift the team's focus from inbound enquiry management to proactive, structured business development Embed a strong coaching culture with honest performance conversations and clear role ownership Champion and lead the introduction of a new CRM system, driving adoption and data discipline across the team Business Development and Client Management Personally drive high-profile networking and sector engagement across target markets Build and maintain strategic relationships with architects, main contractors, FM teams and heritage advisors Increase specification pull-through, repeat business and new sector revenue Be personally involved in converting high-value, complex projects Commercial Performance Implement robust KPIs, sales processes and performance reporting Deliver accurate, evidence-based forecasting and disciplined opportunity qualification Build pricing frameworks that reflect performance, compliance, heritage sensitivity and long-term value Lead commercial negotiations on complex projects covering payment terms, scope, change control and risk Cross-Functional Collaboration Work closely with marketing, operations, production and technical teams Represent the sales function at board level with clarity and commercial credibility Representing the company at high profile events, delivering talks and presentations, About You Essential Director or senior sales leadership experience with a clear track record of transforming teams and culture Background in construction product sales, engineered building systems or other technically complex, specification-led B2B environments. Relevant experience from adjacent sectors will also be considered Demonstrated success in driving revenue growth, expanding into new sectors and leading teams through change Strong commercial acumen including pricing strategy, complex negotiation, opportunity qualification and forecasting Advanced CRM user with the ability to use data and sales technology as strategic levers Excellent communication and stakeholder management skills across technical and non-technical audiences Degree in Business, Sales, Marketing or a related field, or equivalent professional experience Desirable Familiarity with building regulations, heritage environments or listed building requirements Experience with specification intelligence tools such as NBS Experience with data visualisation tools such as Power BI or Tableau Additional qualifications in leadership, business or change management Values and Cultural Fit This is an employee-owned, purpose-led business and the Sales Director must be a genuine cultural fit. The board are looking for someone who is integrity-led and collaborative, who cares about sustainability as a personal conviction and who is genuinely engaged by the buildings the business works on. Someone who thrives in a smaller, agile environment where their contribution is visible every day. Remuneration and Benefits Base salary 100,000 to 120,000 per annum 2% Deferred Incentive Scheme commencing following January, payable in March. OTE up to 45,000 based on 2023 to 2025 performance figures Employee Ownership profit share: paid to all employees each January following six months of service Profit-dependent and will vary year to year Private healthcare including partner cover (currently WPA) Pension: 7.5% employer contribution, matched Life assurance: 4x annual salary Executive electric vehicle Flexible working features Equity, Diversity and Inclusion This business is committed to a workplace where every person is valued, respected and supported to grow. That commitment is built into its core values of Fairness, Respect and Support. Applications are warmly welcomed from candidates of all backgrounds and communities. If you do not meet every requirement listed but believe this is the right role for you, please apply. We are committed to a fair, consistent and inclusive recruitment process. How to Apply To apply, please submit your CV. To have a confidential conversation before applying or to request further information, please contact the consultant managing this search using the contact details provided in this listing. This appointment is being managed on an exclusive retained basis by an appointed recruitment consultant. Please apply through this job board listing only. Do not contact the business directly. Any unsolicited agency approaches to the client will be treated as introductions made under the terms of this exclusive search. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 01, 2026
Full time
Specialist subcontractor Hertfordshire Permanent, Full Time Salary: 100,000 to 120,000 per annum OTE: Up to 45,000 (based on 2023 to 2025 figures) Location: Hertfordshire (on-site, full time, 37.5 hours per week) The Opportunity A UK market leading, design led, specialist subcontractor is looking for a Sales Director to join its senior leadership team and lead the commercial function through a significant phase of growth and transformation. This is a business with over 60 years of heritage, now employee-owned, working on some of the most architecturally significant and historically protected buildings in the country. Its products, its people and its purpose are genuinely distinctive. So is the opportunity. This is not a role for someone who wants to maintain an existing position. It is for a commercially sharp, values-led sales leader who wants to transform a sales function and make a visible, lasting impact. About the Business Founded in 1966, the business has grown from its origins in acoustic insulation to become the UK's leading specialist in their field. It designs, manufactures and installs its own products, working closely with architects, conservation officers, acousticians, heritage advisers, energy consultants and security specialists. The business transitioned to an Employee Ownership Trust in recent years, which is central to how it operates. Decisions are made collaboratively. People are treated fairly. And the culture genuinely reflects the values the business publishes. This is a board that leads with integrity and expects the same of everyone around the table. The Role Reporting to the Managing Director, the Sales Director will take full ownership of the commercial function including strategy, team leadership, pipeline development, CRM implementation and performance. Strategic Leadership Develop and execute a board-aligned commercial growth strategy Translate business goals into clear sales targets, tactical plans and measurable milestones Identify and activate new market opportunities across heritage, healthcare, commercial offices, education and the public sector Monitor market trends, competitor activity and customer insight to continuously refine strategy Team Development and Change Management Lead, inspire and develop the Technical Sales Consultants team with clarity and accountability from day one Shift the team's focus from inbound enquiry management to proactive, structured business development Embed a strong coaching culture with honest performance conversations and clear role ownership Champion and lead the introduction of a new CRM system, driving adoption and data discipline across the team Business Development and Client Management Personally drive high-profile networking and sector engagement across target markets Build and maintain strategic relationships with architects, main contractors, FM teams and heritage advisors Increase specification pull-through, repeat business and new sector revenue Be personally involved in converting high-value, complex projects Commercial Performance Implement robust KPIs, sales processes and performance reporting Deliver accurate, evidence-based forecasting and disciplined opportunity qualification Build pricing frameworks that reflect performance, compliance, heritage sensitivity and long-term value Lead commercial negotiations on complex projects covering payment terms, scope, change control and risk Cross-Functional Collaboration Work closely with marketing, operations, production and technical teams Represent the sales function at board level with clarity and commercial credibility Representing the company at high profile events, delivering talks and presentations, About You Essential Director or senior sales leadership experience with a clear track record of transforming teams and culture Background in construction product sales, engineered building systems or other technically complex, specification-led B2B environments. Relevant experience from adjacent sectors will also be considered Demonstrated success in driving revenue growth, expanding into new sectors and leading teams through change Strong commercial acumen including pricing strategy, complex negotiation, opportunity qualification and forecasting Advanced CRM user with the ability to use data and sales technology as strategic levers Excellent communication and stakeholder management skills across technical and non-technical audiences Degree in Business, Sales, Marketing or a related field, or equivalent professional experience Desirable Familiarity with building regulations, heritage environments or listed building requirements Experience with specification intelligence tools such as NBS Experience with data visualisation tools such as Power BI or Tableau Additional qualifications in leadership, business or change management Values and Cultural Fit This is an employee-owned, purpose-led business and the Sales Director must be a genuine cultural fit. The board are looking for someone who is integrity-led and collaborative, who cares about sustainability as a personal conviction and who is genuinely engaged by the buildings the business works on. Someone who thrives in a smaller, agile environment where their contribution is visible every day. Remuneration and Benefits Base salary 100,000 to 120,000 per annum 2% Deferred Incentive Scheme commencing following January, payable in March. OTE up to 45,000 based on 2023 to 2025 performance figures Employee Ownership profit share: paid to all employees each January following six months of service Profit-dependent and will vary year to year Private healthcare including partner cover (currently WPA) Pension: 7.5% employer contribution, matched Life assurance: 4x annual salary Executive electric vehicle Flexible working features Equity, Diversity and Inclusion This business is committed to a workplace where every person is valued, respected and supported to grow. That commitment is built into its core values of Fairness, Respect and Support. Applications are warmly welcomed from candidates of all backgrounds and communities. If you do not meet every requirement listed but believe this is the right role for you, please apply. We are committed to a fair, consistent and inclusive recruitment process. How to Apply To apply, please submit your CV. To have a confidential conversation before applying or to request further information, please contact the consultant managing this search using the contact details provided in this listing. This appointment is being managed on an exclusive retained basis by an appointed recruitment consultant. Please apply through this job board listing only. Do not contact the business directly. Any unsolicited agency approaches to the client will be treated as introductions made under the terms of this exclusive search. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Simpson Judge
Lead/Senior Employment Solicitor
Simpson Judge
Lead / Senior Employment Solicitor Location: Cardiff (hybrid working available) Experience Level: 5+ PQE (or equivalent experience) Salary: 60,000 - 70,000 (negotiable subject to desirable experience) A growing, multi-disciplinary professional services group is seeking a Senior Employment Solicitor to join its legal team as the lead employment lawyer. The wider business brings together legal, corporate finance, tax and communications specialists to support clients across the full business lifecycle, from growth and investment to exit. This is a key leadership role for an experienced employment practitioner who is looking for autonomy, influence and the opportunity to shape and grow an employment offering within an established advisory platform. The successful candidate will act as the primary employment specialist within the legal team, working closely with colleagues across corporate, commercial and IP disciplines, and advising a diverse client base across multiple sectors. Role Overview You will advise across a broad spectrum of employment matters, combining contentious, non-contentious and transactional work. As the most senior employment lawyer in the team, you will play a pivotal role in developing the practice and supporting wider business growth, with scope to build a team over time. Key areas of work include: Managing Employment Tribunal matters Advising on and drafting settlement agreements and structured exits Leading TUPE processes in both business transfer and outsourcing contexts Drafting and negotiating employment contracts, service agreements and HR policies Advising in-house counsel clients alongside commercial and IP colleagues Supporting corporate transactions with employment advice This role will particularly suit someone who enjoys being a trusted adviser, working closely with clients, and influencing how an employment practice develops within a broader commercial environment. Key Responsibilities Employment Advisory & Documentation Run Employment Tribunal matters independently from inception to conclusion Draft, negotiate and advise on individual and collective settlement agreements Advise on TUPE transfers, including due diligence, consultation and contractual provisions Support clients through restructures, reorganisations and redundancy processes Draft employment contracts, service agreements, handbooks and HR policies Provide day-to-day employment advice on disciplinary, grievance, performance and absence issues Ensure legal compliance and promote best practice Corporate & Commercial Support Work closely with the corporate team on employment aspects of M&A transactions Undertake employment due diligence and prepare detailed reports Collaborate with commercial and IP teams on reverse due diligence exercises Practice Growth & Leadership Act as the lead employment lawyer within the team Build strong client relationships and contribute to business development Monitor legislative developments and provide updates and guidance to clients Participate in networking, seminars and thought leadership activities Mentor junior lawyers and support the development of the wider team Skills & Experience Essential Qualified solicitor with 5+ years' PQE in employment law Proven experience running Employment Tribunal cases independently Strong TUPE experience Confidence advising on and drafting settlement agreements Excellent drafting skills across contracts, policies and advisory materials Commercially minded with strong client relationship skills Ability to manage competing priorities autonomously Desirable Experience supporting corporate transactions Interest in growing and shaping a practice area Experience mentoring or supervising junior colleagues Any experienced employment lawyer within the Cardiff / South West area interested in this opportunity should contact Sam Higgins at Simpson Judge on (phone number removed) or at .
Jul 01, 2026
Full time
Lead / Senior Employment Solicitor Location: Cardiff (hybrid working available) Experience Level: 5+ PQE (or equivalent experience) Salary: 60,000 - 70,000 (negotiable subject to desirable experience) A growing, multi-disciplinary professional services group is seeking a Senior Employment Solicitor to join its legal team as the lead employment lawyer. The wider business brings together legal, corporate finance, tax and communications specialists to support clients across the full business lifecycle, from growth and investment to exit. This is a key leadership role for an experienced employment practitioner who is looking for autonomy, influence and the opportunity to shape and grow an employment offering within an established advisory platform. The successful candidate will act as the primary employment specialist within the legal team, working closely with colleagues across corporate, commercial and IP disciplines, and advising a diverse client base across multiple sectors. Role Overview You will advise across a broad spectrum of employment matters, combining contentious, non-contentious and transactional work. As the most senior employment lawyer in the team, you will play a pivotal role in developing the practice and supporting wider business growth, with scope to build a team over time. Key areas of work include: Managing Employment Tribunal matters Advising on and drafting settlement agreements and structured exits Leading TUPE processes in both business transfer and outsourcing contexts Drafting and negotiating employment contracts, service agreements and HR policies Advising in-house counsel clients alongside commercial and IP colleagues Supporting corporate transactions with employment advice This role will particularly suit someone who enjoys being a trusted adviser, working closely with clients, and influencing how an employment practice develops within a broader commercial environment. Key Responsibilities Employment Advisory & Documentation Run Employment Tribunal matters independently from inception to conclusion Draft, negotiate and advise on individual and collective settlement agreements Advise on TUPE transfers, including due diligence, consultation and contractual provisions Support clients through restructures, reorganisations and redundancy processes Draft employment contracts, service agreements, handbooks and HR policies Provide day-to-day employment advice on disciplinary, grievance, performance and absence issues Ensure legal compliance and promote best practice Corporate & Commercial Support Work closely with the corporate team on employment aspects of M&A transactions Undertake employment due diligence and prepare detailed reports Collaborate with commercial and IP teams on reverse due diligence exercises Practice Growth & Leadership Act as the lead employment lawyer within the team Build strong client relationships and contribute to business development Monitor legislative developments and provide updates and guidance to clients Participate in networking, seminars and thought leadership activities Mentor junior lawyers and support the development of the wider team Skills & Experience Essential Qualified solicitor with 5+ years' PQE in employment law Proven experience running Employment Tribunal cases independently Strong TUPE experience Confidence advising on and drafting settlement agreements Excellent drafting skills across contracts, policies and advisory materials Commercially minded with strong client relationship skills Ability to manage competing priorities autonomously Desirable Experience supporting corporate transactions Interest in growing and shaping a practice area Experience mentoring or supervising junior colleagues Any experienced employment lawyer within the Cardiff / South West area interested in this opportunity should contact Sam Higgins at Simpson Judge on (phone number removed) or at .
Office Angels
Customer Relations & Complaints Executive
Office Angels Hove, Sussex
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 01, 2026
Full time
Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key point of contact for customers following product delivery or installation, managing aftercare enquiries, complaints resolution, service coordination, and customer feedback. The Role As a Customer Relations Executive, you will be responsible for maintaining high levels of customer satisfaction by handling customer concerns, resolving issues efficiently, and coordinating any required remedial works or follow-up appointments. This role offers a high level of autonomy, requiring excellent organisation, problem-solving skills, and the ability to build positive relationships with customers and internal teams alike. Key Responsibilities Manage customer complaints and aftercare enquiries from initial contact through to resolution. Act as the primary post-service point of contact for customers. Investigate and resolve customer concerns in a professional, empathetic, and solutions-focused manner. Coordinate engineer, technician, or service appointments where corrective actions are required. Maintain accurate customer records and case notes within the CRM system. Work closely with internal departments to resolve product, service, or delivery-related issues. Monitor and manage online customer feedback and review platforms. Respond to customer reviews and implement actions to improve customer satisfaction scores. Escalate complex cases where necessary while retaining ownership of the customer journey. Identify trends within complaints and customer feedback to support continuous improvement initiatives. Skills & Experience Required Previous experience within a customer relations, complaints handling, aftercare, customer service, customer success, or client services role . Strong conflict resolution and complaint management skills. Excellent verbal and written communication abilities. Ability to manage multiple customer cases simultaneously. Highly organised with strong attention to detail. Comfortable working independently and managing workloads effectively. Experience using CRM systems, Microsoft Office, email, and digital communication tools. Customer-centric approach with a genuine desire to deliver excellent service. Ideal Backgrounds We welcome applications from candidates with experience as: Customer Relations Executive, Complaints Handler, Customer Complaints Specialist, Aftercare Coordinator, Customer Experience Executive, Customer Success Executive, Service Delivery Coordinator, Client Relationship Executive, Customer Support Executive, Complaint Resolution Advisor, Customer Care Coordinator, After Sales Executive If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please note that only candidates selected for an interview will be contacted. We appreciate your understanding in this matter. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hays Business Support
People Advisor
Hays Business Support
Your new company Hays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function. Your new role Support the delivery of a professional, compliant, and customer-focused People service. Provide advice and guidance to managers and employees on HR policies, procedures, and best practice. Support and, where required, deputise for the People Operations Manager. Maintain accurate employee records and manage administration throughout the employee lifecycle. Produce reports, management information, and people-related data to support business decision-making. Manage end-to-end recruitment activities. Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking. Build relationships with local educational establishments, job centres, and community groups. Attend recruitment and careers events where required. Ensure recruitment activity supports workforce planning and business growth. Support managers with performance management, disciplinary matters, and employee relations cases. Provide practical guidance on employment legislation and company policies. Promote consistency and best practice across the organisation. Support learning and development initiatives across the business. Identify training requirements through performance reviews and skills gap analysis. Assist in the delivery of development programmes and career progression initiatives. Drive efficiencies through process improvement and automation. Support the development and optimisation of HR systems. Maintain accurate and legally compliant employee data. Recommend and implement improvements to People Operations procedures. Ensure HR practices remain compliant with current legislation. Support audits, reporting requirements, and management information requests. Maintain HR documentation and internal communication resources. What you'll need to succeed Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position. Strong knowledge of employment law and HR best practice. Experience supporting managers with employee relations matters. Recruitment and talent acquisition experience. Excellent communication and stakeholder management skills. Strong organisational skills with exceptional attention to detail. Proficiency in Microsoft 365, including Excel. Ability to prioritise a varied workload and work independently. Desirable CIPD qualification or working towards CIPD. Experience within manufacturing, warehouse, logistics, engineering, or operational environments. Experience with HR systems and process improvement initiatives. Project management experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Full time
Your new company Hays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function. Your new role Support the delivery of a professional, compliant, and customer-focused People service. Provide advice and guidance to managers and employees on HR policies, procedures, and best practice. Support and, where required, deputise for the People Operations Manager. Maintain accurate employee records and manage administration throughout the employee lifecycle. Produce reports, management information, and people-related data to support business decision-making. Manage end-to-end recruitment activities. Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking. Build relationships with local educational establishments, job centres, and community groups. Attend recruitment and careers events where required. Ensure recruitment activity supports workforce planning and business growth. Support managers with performance management, disciplinary matters, and employee relations cases. Provide practical guidance on employment legislation and company policies. Promote consistency and best practice across the organisation. Support learning and development initiatives across the business. Identify training requirements through performance reviews and skills gap analysis. Assist in the delivery of development programmes and career progression initiatives. Drive efficiencies through process improvement and automation. Support the development and optimisation of HR systems. Maintain accurate and legally compliant employee data. Recommend and implement improvements to People Operations procedures. Ensure HR practices remain compliant with current legislation. Support audits, reporting requirements, and management information requests. Maintain HR documentation and internal communication resources. What you'll need to succeed Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position. Strong knowledge of employment law and HR best practice. Experience supporting managers with employee relations matters. Recruitment and talent acquisition experience. Excellent communication and stakeholder management skills. Strong organisational skills with exceptional attention to detail. Proficiency in Microsoft 365, including Excel. Ability to prioritise a varied workload and work independently. Desirable CIPD qualification or working towards CIPD. Experience within manufacturing, warehouse, logistics, engineering, or operational environments. Experience with HR systems and process improvement initiatives. Project management experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays HR
People Advisor
Hays HR Wrecclesham, Surrey
People Advisor - Private Healthcare Surrey (4 days considered) 40,000- 45,000 + excellent benefits 4 days onsite with 1 day WFH based on a full time working week Looking to step into a varied, hands-on HR role where you can truly partner with stakeholders and make an impact? We're working with a well-regarded, independent healthcare provider seeking a People Advisor to support a busy hospital environment. This is a fantastic opportunity to work closely with senior leadership while gaining exposure across the full employee lifecycle in a collaborative, patient-focused setting. The role: Acting as a trusted HR contact for managers and colleagues across the site Providing advice and support on employee relations matters including absence, performance, disciplinary and grievance Supporting recruitment, onboarding and induction activity Managing HR data, systems and process accuracy Coordinating learning and development initiatives Building strong relationships with department leads to support effective people practices What we're looking for: Experience in a generalist HR or People Advisor role Solid ER knowledge with confidence supporting managers Good understanding of UK employment law and best practice Strong organisational skills with the ability to manage a varied workload A proactive, solutions-focused approach and strong stakeholder skills CIPD Level 5 (or equivalent experience) desirable Why apply: Opportunity to work in a supportive, purpose-led healthcare environment Broad, generalist exposure with real autonomy and influence Flexible working options available Competitive benefits package including private healthcare and enhanced leave If you're looking for a well-rounded HR role with strong stakeholder exposure and long-term development, apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Full time
People Advisor - Private Healthcare Surrey (4 days considered) 40,000- 45,000 + excellent benefits 4 days onsite with 1 day WFH based on a full time working week Looking to step into a varied, hands-on HR role where you can truly partner with stakeholders and make an impact? We're working with a well-regarded, independent healthcare provider seeking a People Advisor to support a busy hospital environment. This is a fantastic opportunity to work closely with senior leadership while gaining exposure across the full employee lifecycle in a collaborative, patient-focused setting. The role: Acting as a trusted HR contact for managers and colleagues across the site Providing advice and support on employee relations matters including absence, performance, disciplinary and grievance Supporting recruitment, onboarding and induction activity Managing HR data, systems and process accuracy Coordinating learning and development initiatives Building strong relationships with department leads to support effective people practices What we're looking for: Experience in a generalist HR or People Advisor role Solid ER knowledge with confidence supporting managers Good understanding of UK employment law and best practice Strong organisational skills with the ability to manage a varied workload A proactive, solutions-focused approach and strong stakeholder skills CIPD Level 5 (or equivalent experience) desirable Why apply: Opportunity to work in a supportive, purpose-led healthcare environment Broad, generalist exposure with real autonomy and influence Flexible working options available Competitive benefits package including private healthcare and enhanced leave If you're looking for a well-rounded HR role with strong stakeholder exposure and long-term development, apply today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Agricultural and Farming Jobs
Area Sales Manager
Agricultural and Farming Jobs
Area Sales Manager Vacancy Reference: 59530 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got agricultural sales experience? Are you someone who enjoys building trusted, long-term relationships with farmers across your territory? Do you have a strong background in selling animal feed, fertiliser, or farm supplies, with the confidence to develop both new and existing accounts in a field-based role? The Company: An agricultural and farming supplies business, supporting farms with essential products across the UK. The Job Role: As Area Sales Manager you will be responsible for selling a wide range of specialist agricultural products directly to farmers throughout your sales territory in Scotland, including: Animal health and veterinary medicines. Animal feed and supplements; blended feeds, straight feeds, moist mixes, liquid molasses, feed blocks, and trace element bags. Seeds and forage: Grass seed mixtures, root and fodder crops, and forage maize. Fertilisers: Solid, liquid, and lime-based fertilisers to cover almost all cropping requirements. Crop Packaging: Silage sheets, clamp covers, vacuum film, net wrap, and baler twine. Dairy and general farming supplies: Milking plant hygiene products, electric fencing, fuels, fuel tanks, and general yard or workshop equipment. Location: Scotland - South West of Scotland. Salary Package: Up to 41,000 Basic Salary Depending on Experience + Commission. Company vehicle Mobile phone. Laptop. Company pension scheme. Sales and product training and coaching. Working Hours: Working hours are usually 8.30am - 17.00pm, 5 days a week, Monday to Friday. Key Responsibilities: Generate and capitalise on sales in Scotland, mainly South West of Scotland. Identify sales calls to new and existing clients, in person and by telephone. Develop and make presentations of company products and services to current and potential clients. Maintain sales activity records and prepare sales reports. Ensure customer service satisfaction and good client relationships. Participate in sales and product training events and sales meetings. Be available and prepared for review/sales meetings with Team Leader/Sales Manager. Monitor and research competitors, market conditions and product development. Keep up to date with changes to product portfolio, pricing policy etc. Maintain existing sales and develop new sales in all product areas. Ensure comprehensive usage of record monitoring of all computer IT systems. Partake in team activities. Be available to travel to the head office for pre-arranged business meetings. Candidate Requirements: Agricultural sales experience, selling either animal feed, fertilisers or similar products to farmers. Proven and successful experience building and maintaining client and customer relationships. FAR (Feed Advisors Registered) qualification and / or FACTS qualified would be an advantage - but not essential. Excellent customer service, communication and organisational skills. Happy to travel in a field-based sales role. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Jul 01, 2026
Full time
Area Sales Manager Vacancy Reference: 59530 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got agricultural sales experience? Are you someone who enjoys building trusted, long-term relationships with farmers across your territory? Do you have a strong background in selling animal feed, fertiliser, or farm supplies, with the confidence to develop both new and existing accounts in a field-based role? The Company: An agricultural and farming supplies business, supporting farms with essential products across the UK. The Job Role: As Area Sales Manager you will be responsible for selling a wide range of specialist agricultural products directly to farmers throughout your sales territory in Scotland, including: Animal health and veterinary medicines. Animal feed and supplements; blended feeds, straight feeds, moist mixes, liquid molasses, feed blocks, and trace element bags. Seeds and forage: Grass seed mixtures, root and fodder crops, and forage maize. Fertilisers: Solid, liquid, and lime-based fertilisers to cover almost all cropping requirements. Crop Packaging: Silage sheets, clamp covers, vacuum film, net wrap, and baler twine. Dairy and general farming supplies: Milking plant hygiene products, electric fencing, fuels, fuel tanks, and general yard or workshop equipment. Location: Scotland - South West of Scotland. Salary Package: Up to 41,000 Basic Salary Depending on Experience + Commission. Company vehicle Mobile phone. Laptop. Company pension scheme. Sales and product training and coaching. Working Hours: Working hours are usually 8.30am - 17.00pm, 5 days a week, Monday to Friday. Key Responsibilities: Generate and capitalise on sales in Scotland, mainly South West of Scotland. Identify sales calls to new and existing clients, in person and by telephone. Develop and make presentations of company products and services to current and potential clients. Maintain sales activity records and prepare sales reports. Ensure customer service satisfaction and good client relationships. Participate in sales and product training events and sales meetings. Be available and prepared for review/sales meetings with Team Leader/Sales Manager. Monitor and research competitors, market conditions and product development. Keep up to date with changes to product portfolio, pricing policy etc. Maintain existing sales and develop new sales in all product areas. Ensure comprehensive usage of record monitoring of all computer IT systems. Partake in team activities. Be available to travel to the head office for pre-arranged business meetings. Candidate Requirements: Agricultural sales experience, selling either animal feed, fertilisers or similar products to farmers. Proven and successful experience building and maintaining client and customer relationships. FAR (Feed Advisors Registered) qualification and / or FACTS qualified would be an advantage - but not essential. Excellent customer service, communication and organisational skills. Happy to travel in a field-based sales role. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Senior Employee Relations Advisor
Eteam Workforce Limited Salisbury, Wiltshire
Role: Senior Employee Relations Advisor Contract Length: 140 working days/7 months Possibility of extension Location: Salisbury 3 days per week onsite IR35: In Scope Top 3 Evaluation Criteria 1. Strong ER experience - 5+ years 2. Experience dealing with complex cases, Industrial disputes, up to Tribunal engagement. 3. Building and maintaining effective relationships with trade unions, legal advisors, and internal stakeholders. Essential: CIPD Level 5 Associate Diploma or equivalent experience - would expect to see some affiliate CIPD or equivalent at this level to align with rest of the team. Proven track record of managing high-risk, sensitive, or complex ER cases from start to resolution. Experience representing HR in formal hearings and appeals Building and maintaining effective relationships with trade unions, legal advisors, and internal stakeholders. Navigating sensitive situations and conflict resolution. Provide expert advice and guidance to managers and employees on HR policies and best practices within the specialist discipline(s) In-depth understanding of UK employment legislation and its application in case management. Competence in preparing documentation and advising on disciplinary, grievance, and appeal hearings. Strong written communication skills for preparing case summaries, policy documents, and formal reports. Ability to deliver training or coaching sessions to managers on ER processes and responsibilities. Ability to interpret and utilise policies/legal frameworks Desirable: Public sector experience would be nice to have Interview Process: MS Teams
Jul 01, 2026
Contractor
Role: Senior Employee Relations Advisor Contract Length: 140 working days/7 months Possibility of extension Location: Salisbury 3 days per week onsite IR35: In Scope Top 3 Evaluation Criteria 1. Strong ER experience - 5+ years 2. Experience dealing with complex cases, Industrial disputes, up to Tribunal engagement. 3. Building and maintaining effective relationships with trade unions, legal advisors, and internal stakeholders. Essential: CIPD Level 5 Associate Diploma or equivalent experience - would expect to see some affiliate CIPD or equivalent at this level to align with rest of the team. Proven track record of managing high-risk, sensitive, or complex ER cases from start to resolution. Experience representing HR in formal hearings and appeals Building and maintaining effective relationships with trade unions, legal advisors, and internal stakeholders. Navigating sensitive situations and conflict resolution. Provide expert advice and guidance to managers and employees on HR policies and best practices within the specialist discipline(s) In-depth understanding of UK employment legislation and its application in case management. Competence in preparing documentation and advising on disciplinary, grievance, and appeal hearings. Strong written communication skills for preparing case summaries, policy documents, and formal reports. Ability to deliver training or coaching sessions to managers on ER processes and responsibilities. Ability to interpret and utilise policies/legal frameworks Desirable: Public sector experience would be nice to have Interview Process: MS Teams
Catalyst Support
Community Connector - Mental Health Professional
Catalyst Support Walton-on-thames, Surrey
Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing. Location: East Guildford or Walton-on-Thames Salary: £30,280 (pro rata if part-time) Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames) Contract type: Permanent Key responsibilities: Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans Provide a range of motivational and structured psychosocial interventions Promote independence through an enabling asset-based approach that draws on individuals' strengths, preferences and 'natural' support networks Establish effective working relationships with a range of agencies to facilitate a 'joined up' approach to support plans Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness Support patients to engage with local peer support workers and volunteering services Support and supervise any peer support workers linked to PCN Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies Complete locally agreed quality outcome measures, with patients and to undertake regular reviews About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you: A minimum of 2 years community experience of mental health work Experience of delivering brief interventions for mental health needs An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service Good communication and written skills and a commitment to accurate and confidential record keeping Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries Ability to break down stigma and barriers associated with working with the client group Demonstrate an understanding of the issues and needs of the client group Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection Ability to manage any challenging behaviour, anger and verbal aggression from patients Proficient in Microsoft Word, use of email, Outlook, and basic excel skills Ability to enter data onto a database as required by the Service Ability to travel to and from a number of different locations on a daily basis Ability to work flexibly across operational hours and evenings and weekends, where required Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub Benefits: 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks: This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Jul 01, 2026
Full time
Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing. Location: East Guildford or Walton-on-Thames Salary: £30,280 (pro rata if part-time) Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames) Contract type: Permanent Key responsibilities: Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans Provide a range of motivational and structured psychosocial interventions Promote independence through an enabling asset-based approach that draws on individuals' strengths, preferences and 'natural' support networks Establish effective working relationships with a range of agencies to facilitate a 'joined up' approach to support plans Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness Support patients to engage with local peer support workers and volunteering services Support and supervise any peer support workers linked to PCN Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies Complete locally agreed quality outcome measures, with patients and to undertake regular reviews About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you: A minimum of 2 years community experience of mental health work Experience of delivering brief interventions for mental health needs An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service Good communication and written skills and a commitment to accurate and confidential record keeping Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries Ability to break down stigma and barriers associated with working with the client group Demonstrate an understanding of the issues and needs of the client group Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection Ability to manage any challenging behaviour, anger and verbal aggression from patients Proficient in Microsoft Word, use of email, Outlook, and basic excel skills Ability to enter data onto a database as required by the Service Ability to travel to and from a number of different locations on a daily basis Ability to work flexibly across operational hours and evenings and weekends, where required Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub Benefits: 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks: This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Hays Legal
Legal Counsel (Employment) 6+PQE
Hays Legal Iffley, Oxfordshire
Your new company This is a unique opportunity for an experienced employment lawyer to join a globally recognised organisation operating across multiple jurisdictions, delivering impactful work on an international scale. With a strong commitment to ethical practice, inclusion, and progressive organisational values, the organisation places legal expertise at the heart of its operations, helping to drive accountability, compliance, and sustainable change. Working within a highly regarded Legal and Governance team, you will collaborate with colleagues across the UK and internationally, supporting a mission-driven organisation that operates in complex and constantly evolving environments. You will be required to attend the Oxford office ideally one day per week, with some flexibility available for the right candidate and/or attend the London office instead. Your new role As Employment Legal Counsel, you will play a pivotal role in providing expert legal advice on a broad spectrum of employment law matters across the UK and global operations. This is a dynamic, commercially focused role that combines strategic advisory work with hands-on case management in a complex international setting.Key responsibilities include: Advising on employee relations, employment disputes, and litigation across multiple jurisdictions. Supporting HR teams in the UK and international programmes on complex employment law issues, including investigations and whistleblowing. Managing and tracking litigation cases globally, liaising with external counsel where required. Drafting and reviewing HR policies and procedures to ensure compliance with current legislation and best practice. Providing practical, risk-based legal advice aligned with organisational values and priorities. Delivering training, guidance, and self-service legal tools to empower internal stakeholders. Monitoring legal and regulatory developments and advising senior leadership on emerging risks. This role offers exposure beyond employment law, with opportunities to contribute to a wider range of commercial and organisational legal matters. What you'll need to succeed To thrive in this role, you will bring a strong mix of technical expertise, commercial awareness, and the ability to operate effectively in complex, international environments.You will have: UK legal qualification with 6+ years' PQE in employment law. Proven experience advising on complex employment and HR matters, including investigations and disputes. Broad commercial legal experience gained in-house or within private practice. Experience supporting stakeholders across different jurisdictions and managing cross-border legal issues. Strong drafting skills, particularly around HR policies and procedures. The ability to balance detail with strategic thinking and manage competing priorities effectively. Excellent communication skills with the confidence to influence and build relationships at all levels. Desirable experience includes multi-jurisdictional employment law exposure, additional legal specialisms (e.g. charity or commercial law), and experience advising on equality, diversity, and inclusion initiatives, however this is not essential. What you'll get in return In return, you will join a collaborative and purpose-driven organisation offering: A varied and intellectually stimulating legal role with global impact Exposure to complex, high-profile employment matters Flexible and hybrid working arrangements The opportunity to influence organisational strategy and contribute to meaningful change A supportive environment that values continuous learning, inclusion, and professional growth Apply now If you are an experienced employment lawyer looking for an in-house role that combines high-quality legal work with real-world impact, we want to hear from you. For further information, please contact Harriet Chapman at Hays Legal.Apply today to take the next step in your legal career and be part of an organisation where your expertise can truly make a difference. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Full time
Your new company This is a unique opportunity for an experienced employment lawyer to join a globally recognised organisation operating across multiple jurisdictions, delivering impactful work on an international scale. With a strong commitment to ethical practice, inclusion, and progressive organisational values, the organisation places legal expertise at the heart of its operations, helping to drive accountability, compliance, and sustainable change. Working within a highly regarded Legal and Governance team, you will collaborate with colleagues across the UK and internationally, supporting a mission-driven organisation that operates in complex and constantly evolving environments. You will be required to attend the Oxford office ideally one day per week, with some flexibility available for the right candidate and/or attend the London office instead. Your new role As Employment Legal Counsel, you will play a pivotal role in providing expert legal advice on a broad spectrum of employment law matters across the UK and global operations. This is a dynamic, commercially focused role that combines strategic advisory work with hands-on case management in a complex international setting.Key responsibilities include: Advising on employee relations, employment disputes, and litigation across multiple jurisdictions. Supporting HR teams in the UK and international programmes on complex employment law issues, including investigations and whistleblowing. Managing and tracking litigation cases globally, liaising with external counsel where required. Drafting and reviewing HR policies and procedures to ensure compliance with current legislation and best practice. Providing practical, risk-based legal advice aligned with organisational values and priorities. Delivering training, guidance, and self-service legal tools to empower internal stakeholders. Monitoring legal and regulatory developments and advising senior leadership on emerging risks. This role offers exposure beyond employment law, with opportunities to contribute to a wider range of commercial and organisational legal matters. What you'll need to succeed To thrive in this role, you will bring a strong mix of technical expertise, commercial awareness, and the ability to operate effectively in complex, international environments.You will have: UK legal qualification with 6+ years' PQE in employment law. Proven experience advising on complex employment and HR matters, including investigations and disputes. Broad commercial legal experience gained in-house or within private practice. Experience supporting stakeholders across different jurisdictions and managing cross-border legal issues. Strong drafting skills, particularly around HR policies and procedures. The ability to balance detail with strategic thinking and manage competing priorities effectively. Excellent communication skills with the confidence to influence and build relationships at all levels. Desirable experience includes multi-jurisdictional employment law exposure, additional legal specialisms (e.g. charity or commercial law), and experience advising on equality, diversity, and inclusion initiatives, however this is not essential. What you'll get in return In return, you will join a collaborative and purpose-driven organisation offering: A varied and intellectually stimulating legal role with global impact Exposure to complex, high-profile employment matters Flexible and hybrid working arrangements The opportunity to influence organisational strategy and contribute to meaningful change A supportive environment that values continuous learning, inclusion, and professional growth Apply now If you are an experienced employment lawyer looking for an in-house role that combines high-quality legal work with real-world impact, we want to hear from you. For further information, please contact Harriet Chapman at Hays Legal.Apply today to take the next step in your legal career and be part of an organisation where your expertise can truly make a difference. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
AWD online
Customer Service Advisor / Retention Agent
AWD online Altrincham, Cheshire
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you've also worked in the following roles, we'd also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £26,228 per annum plus Commission: £5,000 OTE + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am-6pm, plus every other Saturday 10am-5pm) Multiple Jobs Available JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Retention Agent to join a fast-growing telecommunications organisation. As a Customer Service Advisor / Retention Agent you will manage inbound customer enquiries, using strong communication, negotiation and customer service skills to retain customers and recommend suitable broadband packages. The Customer Service Advisor / Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering a positive customer experience. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Retention Agent include: Responding to Retention Enquiries: Handling inbound calls from customers considering cancelling or changing services Understanding Customer Needs: Identifying concerns, motivations and reasons for contact Re-contracting and Upgrades: Discussing renewal options, packages and promotional offers Customer Retention: Using negotiation and objection handling to retain customers and reduce churn Moving Home Support: Assisting customers with transferring services to new addresses Case Management: Managing complex cases and providing regular customer updates Commercial Awareness: Balancing customer satisfaction with revenue protection and business outcomes System Administration: Updating CRM systems, processing changes and recording accurate data CANDIDATE REQUIREMENTS A friendly and confident communicator with strong interpersonal skills Previous experience in a retention, telesales or customer service call centre role Telecommunications experience is highly desirable Experience handling objections, complaints or difficult conversations Strong negotiation skills and a results-driven approach Good IT skills with experience using CRM systems and databases GCSEs in English and Maths or equivalent Comfortable working in a phone-based environment on a rota including weekends and Bank Holidays BENEFITS Uncapped commission scheme linked to retention and performance Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14866 Full-Time, Permanent Telecoms Call Centre Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jul 01, 2026
Full time
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you've also worked in the following roles, we'd also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £26,228 per annum plus Commission: £5,000 OTE + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am-6pm, plus every other Saturday 10am-5pm) Multiple Jobs Available JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Retention Agent to join a fast-growing telecommunications organisation. As a Customer Service Advisor / Retention Agent you will manage inbound customer enquiries, using strong communication, negotiation and customer service skills to retain customers and recommend suitable broadband packages. The Customer Service Advisor / Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering a positive customer experience. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Retention Agent include: Responding to Retention Enquiries: Handling inbound calls from customers considering cancelling or changing services Understanding Customer Needs: Identifying concerns, motivations and reasons for contact Re-contracting and Upgrades: Discussing renewal options, packages and promotional offers Customer Retention: Using negotiation and objection handling to retain customers and reduce churn Moving Home Support: Assisting customers with transferring services to new addresses Case Management: Managing complex cases and providing regular customer updates Commercial Awareness: Balancing customer satisfaction with revenue protection and business outcomes System Administration: Updating CRM systems, processing changes and recording accurate data CANDIDATE REQUIREMENTS A friendly and confident communicator with strong interpersonal skills Previous experience in a retention, telesales or customer service call centre role Telecommunications experience is highly desirable Experience handling objections, complaints or difficult conversations Strong negotiation skills and a results-driven approach Good IT skills with experience using CRM systems and databases GCSEs in English and Maths or equivalent Comfortable working in a phone-based environment on a rota including weekends and Bank Holidays BENEFITS Uncapped commission scheme linked to retention and performance Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14866 Full-Time, Permanent Telecoms Call Centre Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
CV Screen Ltd
PFI Estates Director
CV Screen Ltd
PFI Estates Director Location: UK Wide / Fully Remote Salary: £95,000 + Excellent Benefits About the Role CV Screen is recruiting for an experienced PFI Estates Director to join a highly respected consultancy operating across the UK infrastructure and public sector market. This is a fully remote position offering a salary of £95,000 plus an excellent benefits package. Working with public and private sector clients, you will lead asset condition management programmes, oversee project delivery and provide strategic advice on complex PFI estate portfolios. This is an outstanding opportunity to join an established consultancy with a strong reputation, a nationwide client base and extensive experience supporting major infrastructure and public sector projects. Key Facts About the Organisation Established consultancy with over 15 years of industry expertise. Trusted by a wide range of public and private sector clients across the UK. Recognised for delivering specialist asset management and infrastructure advisory services. Duties & Responsibilities Lead asset condition management projects across multiple PFI and infrastructure contracts. Act as the senior client contact, providing strategic and commercial guidance. Oversee survey procurement, contractor engagement and project delivery activities. Manage project budgets, resources, quality assurance and programme performance. Support business growth through client relationship management and new opportunities. What Experience is Required Significant experience within PFI, estates management, asset management or infrastructure consultancy. Proven track record of leading complex projects and managing senior stakeholder relationships. Strong commercial, financial and team leadership experience. Salary & Benefits Salary of £95,000 Comprehensive benefits package Fully remote working Excellent career development opportunities Senior leadership role within a growing consultancy Location This is a fully remote UK-based role. Suitable for candidates based in London, Birmingham, Manchester, Leeds, Bristol, Nottingham, Leicester, Sheffield and surrounding areas. How to Apply To apply, please send your CV to Kate Morgan at CV Screen in strict confidence. Alternate Job Titles Director of Asset Management PFI Asset Management Director Infrastructure Estates Director Strategic Asset Management Director CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Jun 30, 2026
Full time
PFI Estates Director Location: UK Wide / Fully Remote Salary: £95,000 + Excellent Benefits About the Role CV Screen is recruiting for an experienced PFI Estates Director to join a highly respected consultancy operating across the UK infrastructure and public sector market. This is a fully remote position offering a salary of £95,000 plus an excellent benefits package. Working with public and private sector clients, you will lead asset condition management programmes, oversee project delivery and provide strategic advice on complex PFI estate portfolios. This is an outstanding opportunity to join an established consultancy with a strong reputation, a nationwide client base and extensive experience supporting major infrastructure and public sector projects. Key Facts About the Organisation Established consultancy with over 15 years of industry expertise. Trusted by a wide range of public and private sector clients across the UK. Recognised for delivering specialist asset management and infrastructure advisory services. Duties & Responsibilities Lead asset condition management projects across multiple PFI and infrastructure contracts. Act as the senior client contact, providing strategic and commercial guidance. Oversee survey procurement, contractor engagement and project delivery activities. Manage project budgets, resources, quality assurance and programme performance. Support business growth through client relationship management and new opportunities. What Experience is Required Significant experience within PFI, estates management, asset management or infrastructure consultancy. Proven track record of leading complex projects and managing senior stakeholder relationships. Strong commercial, financial and team leadership experience. Salary & Benefits Salary of £95,000 Comprehensive benefits package Fully remote working Excellent career development opportunities Senior leadership role within a growing consultancy Location This is a fully remote UK-based role. Suitable for candidates based in London, Birmingham, Manchester, Leeds, Bristol, Nottingham, Leicester, Sheffield and surrounding areas. How to Apply To apply, please send your CV to Kate Morgan at CV Screen in strict confidence. Alternate Job Titles Director of Asset Management PFI Asset Management Director Infrastructure Estates Director Strategic Asset Management Director CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Red Snapper Recruitment Limited
Info Sec & Assurance Advisor
Red Snapper Recruitment Limited Warwick, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Information Security & Assurance Advisor Location: Leek Wootton Contract: Permanent Hours: Full Time - 37 hours per week Salary: 50,949 - 57,186 per annum About the Role We are seeking a highly skilled and motivated Information Security & Assurance Advisor to join our Information Assurance team. This is an exciting opportunity to play a key role in protecting sensitive information, ensuring compliance with national standards, and supporting the secure and lawful use of data within a complex public sector environment. Organisations operating within the law enforcement sector manage significant volumes of sensitive and personal data. Ensuring that information is handled securely, lawfully, and ethically is critical to maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data Protection Act 2018, and relevant national information assurance frameworks. You will work closely with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned by the appropriate business areas. Translate technical security issues into clear business impacts and practical mitigation strategies. Support the development and maintenance of risk registers and assurance processes. Assurance & Reporting Provide senior leaders with clear and accurate insight into information security risks. Identify emerging threats, vulnerabilities, and control weaknesses. Produce governance reports and assurance documentation to support informed decision-making. Incident Management & Response Support the detection, investigation, and resolution of information security incidents. Ensure lessons learned are captured and used to strengthen security controls and processes. Maintain appropriate incident records and reporting mechanisms. Supplier & Third-Party Risk Management Assess and manage security risks associated with suppliers, contractors, and cloud-based services. Ensure robust information security requirements are embedded within procurement processes and contractual arrangements. Monitor supplier compliance with security obligations and standards. About You To be successful in this role, you will have: Significant experience in information security, information assurance, data protection, or a related discipline. Strong knowledge of information security frameworks, risk management methodologies, and governance practices. Experience supporting compliance with UK GDPR, Data Protection Act 2018, and relevant security standards. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving abilities. Experience managing security incidents and supporting assurance and reporting activities. The ability to build effective working relationships with stakeholders at all levels. Additional Requirements A full UK driving licence is required, as the role involves regular travel across the region. Applicants must have the unrestricted right to work in the UK. Due to the nature of the role, applicants must have continuously resided in the UK for the previous five years and be willing to undergo the appropriate vetting procedures. What We Offer Competitive salary and benefits package. Generous annual leave entitlement. Access to pension scheme. Ongoing professional development and training opportunities. The opportunity to make a meaningful contribution to the protection of sensitive information within a critical public service environment. If you are passionate about information security, risk management, and data protection, and are looking for a role where your expertise can make a real impact, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 30, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Information Security & Assurance Advisor Location: Leek Wootton Contract: Permanent Hours: Full Time - 37 hours per week Salary: 50,949 - 57,186 per annum About the Role We are seeking a highly skilled and motivated Information Security & Assurance Advisor to join our Information Assurance team. This is an exciting opportunity to play a key role in protecting sensitive information, ensuring compliance with national standards, and supporting the secure and lawful use of data within a complex public sector environment. Organisations operating within the law enforcement sector manage significant volumes of sensitive and personal data. Ensuring that information is handled securely, lawfully, and ethically is critical to maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data Protection Act 2018, and relevant national information assurance frameworks. You will work closely with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned by the appropriate business areas. Translate technical security issues into clear business impacts and practical mitigation strategies. Support the development and maintenance of risk registers and assurance processes. Assurance & Reporting Provide senior leaders with clear and accurate insight into information security risks. Identify emerging threats, vulnerabilities, and control weaknesses. Produce governance reports and assurance documentation to support informed decision-making. Incident Management & Response Support the detection, investigation, and resolution of information security incidents. Ensure lessons learned are captured and used to strengthen security controls and processes. Maintain appropriate incident records and reporting mechanisms. Supplier & Third-Party Risk Management Assess and manage security risks associated with suppliers, contractors, and cloud-based services. Ensure robust information security requirements are embedded within procurement processes and contractual arrangements. Monitor supplier compliance with security obligations and standards. About You To be successful in this role, you will have: Significant experience in information security, information assurance, data protection, or a related discipline. Strong knowledge of information security frameworks, risk management methodologies, and governance practices. Experience supporting compliance with UK GDPR, Data Protection Act 2018, and relevant security standards. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving abilities. Experience managing security incidents and supporting assurance and reporting activities. The ability to build effective working relationships with stakeholders at all levels. Additional Requirements A full UK driving licence is required, as the role involves regular travel across the region. Applicants must have the unrestricted right to work in the UK. Due to the nature of the role, applicants must have continuously resided in the UK for the previous five years and be willing to undergo the appropriate vetting procedures. What We Offer Competitive salary and benefits package. Generous annual leave entitlement. Access to pension scheme. Ongoing professional development and training opportunities. The opportunity to make a meaningful contribution to the protection of sensitive information within a critical public service environment. If you are passionate about information security, risk management, and data protection, and are looking for a role where your expertise can make a real impact, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Coburg Banks Limited
Business Development Manager
Coburg Banks Limited Reading, Oxfordshire
Business Development Manager Reading (Covering the South East) 35,000 - 45,000 Basic OTE 70,000 Car Allowance The Opportunity Are you a true new business hunter who thrives on opening doors, winning clients and building long-term commercial relationships? We're recruiting on behalf of an established and growing Security Technology Specialist , delivering innovative solutions to organisations across the UK. Due to continued growth, they're looking for an ambitious Business Development Manager to develop new business opportunities throughout the South East. This is an exciting opportunity for a driven sales professional who enjoys building a pipeline from scratch, creating opportunities and closing deals. If you're motivated by winning business and being rewarded for your success, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for identifying and securing new business opportunities across a broad range of commercial sectors, promoting innovative security technology solutions that help organisations protect their people, property and assets. You'll manage the complete sales cycle from prospecting through to negotiation and closing, building strong relationships with decision-makers and becoming a trusted advisor to your clients. Key Responsibilities Identify and secure new business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong communication, presentation and negotiation skills. A proactive, resilient and commercially minded approach. The ability to build relationships at all levels. A full UK driving licence. We're interested in hearing from successful new business sales professionals from sectors such as technology, telecoms, SaaS, managed services, facilities management or other solution-based sales environments. What's on Offer? 35,000 - 45,000 basic salary Realistic OTE of 70,000 Car allowance of 5,700 per year Uncapped commission structure Ongoing training and career development The opportunity to join a growing and ambitious business where success is recognised and rewarded If this is of interest please send your CV to the link below INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Jun 30, 2026
Full time
Business Development Manager Reading (Covering the South East) 35,000 - 45,000 Basic OTE 70,000 Car Allowance The Opportunity Are you a true new business hunter who thrives on opening doors, winning clients and building long-term commercial relationships? We're recruiting on behalf of an established and growing Security Technology Specialist , delivering innovative solutions to organisations across the UK. Due to continued growth, they're looking for an ambitious Business Development Manager to develop new business opportunities throughout the South East. This is an exciting opportunity for a driven sales professional who enjoys building a pipeline from scratch, creating opportunities and closing deals. If you're motivated by winning business and being rewarded for your success, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for identifying and securing new business opportunities across a broad range of commercial sectors, promoting innovative security technology solutions that help organisations protect their people, property and assets. You'll manage the complete sales cycle from prospecting through to negotiation and closing, building strong relationships with decision-makers and becoming a trusted advisor to your clients. Key Responsibilities Identify and secure new business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong communication, presentation and negotiation skills. A proactive, resilient and commercially minded approach. The ability to build relationships at all levels. A full UK driving licence. We're interested in hearing from successful new business sales professionals from sectors such as technology, telecoms, SaaS, managed services, facilities management or other solution-based sales environments. What's on Offer? 35,000 - 45,000 basic salary Realistic OTE of 70,000 Car allowance of 5,700 per year Uncapped commission structure Ongoing training and career development The opportunity to join a growing and ambitious business where success is recognised and rewarded If this is of interest please send your CV to the link below INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Think Specialist Recruitment
HR Advisor
Think Specialist Recruitment Hounslow, London
We are pleased to be working with an exciting, expanding business in Heathrow to recruit a HR Advisor for their People team for a Fixted Term Contract. Working in a fast-paced environment for a global company, you will be responsible for providing a range of HR services to stakeholders, including advice on employee relations, succession planning, organisational design, alongside getting stuck into various project work. We are looking for a proactive, and resilient problem solver who has a passion for the people agenda who can embrace and drive change. Ideally candidates will hold 2-3 years' experience working at an Advisory level with fantastic generalist HR experience along with extensive exposure to managing employee relations. Hybrid working structure in Heathrow, 3 days in the office are required. Flexible working hours offered. Salary 40-45k + fantastic bonus opportunity + benefits package. Duties to include: Support HR Business Partners in identifying the appropriate people strategies for the relevant units as well as in implementing frameworks and objectives that will deliver results Act as an advisor on operational HR issues and processes at employee and manager levels Support on a wide range of ER related meetings including acting as note-taker and advisor Responsible for supporting Managers with the right tools and enabling them to ensure employee performance is optimised, identifying and where required, facilitating appropriate interventions Interpret people data to identify trends and assist with recommendations on how to address challenges and opportunities Support the delivery of engagement initiatives including the facilitation of employee forums Take a proactive approach to professional development for yourself and others, using internal and external networks and resources to advance and share knowledge Drive the delivery of key people projects at both department and corporate level Monitor legal and regulatory changes and pro-actively support development of people policy to ensure legal compliance Support the bi-annual performance management and pay/bonus process Candidate requirements: Generalist HR experience at HR Advisor level Experience of handling employee relations Knowledge of employment law and GDPR Ability to build trusted relationships and manage stakeholders Excellent communication and interpersonal skills Proactive and delivery focused Collaborative and a strong team player Strong sense of ownership and accountability Drive for continuous personal development Ideally CIPD level 5 Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Jun 30, 2026
Full time
We are pleased to be working with an exciting, expanding business in Heathrow to recruit a HR Advisor for their People team for a Fixted Term Contract. Working in a fast-paced environment for a global company, you will be responsible for providing a range of HR services to stakeholders, including advice on employee relations, succession planning, organisational design, alongside getting stuck into various project work. We are looking for a proactive, and resilient problem solver who has a passion for the people agenda who can embrace and drive change. Ideally candidates will hold 2-3 years' experience working at an Advisory level with fantastic generalist HR experience along with extensive exposure to managing employee relations. Hybrid working structure in Heathrow, 3 days in the office are required. Flexible working hours offered. Salary 40-45k + fantastic bonus opportunity + benefits package. Duties to include: Support HR Business Partners in identifying the appropriate people strategies for the relevant units as well as in implementing frameworks and objectives that will deliver results Act as an advisor on operational HR issues and processes at employee and manager levels Support on a wide range of ER related meetings including acting as note-taker and advisor Responsible for supporting Managers with the right tools and enabling them to ensure employee performance is optimised, identifying and where required, facilitating appropriate interventions Interpret people data to identify trends and assist with recommendations on how to address challenges and opportunities Support the delivery of engagement initiatives including the facilitation of employee forums Take a proactive approach to professional development for yourself and others, using internal and external networks and resources to advance and share knowledge Drive the delivery of key people projects at both department and corporate level Monitor legal and regulatory changes and pro-actively support development of people policy to ensure legal compliance Support the bi-annual performance management and pay/bonus process Candidate requirements: Generalist HR experience at HR Advisor level Experience of handling employee relations Knowledge of employment law and GDPR Ability to build trusted relationships and manage stakeholders Excellent communication and interpersonal skills Proactive and delivery focused Collaborative and a strong team player Strong sense of ownership and accountability Drive for continuous personal development Ideally CIPD level 5 Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Hays Specialist Recruitment Limited
HR Operations Manager
Hays Specialist Recruitment Limited Cirencester, Gloucestershire
Your new roleAs the senior People Operations Manager, you will lead the day-to-day operations of the PSS operation, ensuring efficient, accurate and compliant HR service delivery. You'll oversee core processes including onboarding, offboarding, employee data management and benefits administration, while driving workflow management, performance and continuous improvement. You'll coach and develop a team of advisors, build clear career pathways into specialist HR roles, and support wider People projects. You'll also play a key role in governance, data accuracy, GDPR compliance and business continuity planning, working closely with senior stakeholders to ensure the People Hub meets evolving business needs. What you'll need to succeed Strong experience managing HR operations or Shared Service/Operations/Change environments Proven ability to lead, coach and develop HR teams Excellent organisational skills with the ability to manage workflows, SLAs and peak workloads Confidence resolving escalations and driving process improvements Solid understanding of employment law, GDPR and HR governance Ability to build strong relationships with stakeholders across HR, Payroll, ER and the wider business A continuous improvement mindset, with an interest in HR technology and automation What you'll get in returnYou'll play a key role in shaping a modern, efficient People Hub and have the opportunity to influence process design, service delivery and team development. You'll gain exposure across the full People function, with clear opportunities to grow your leadership capability and contribute to wider People transformation initiatives. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant to discuss the opportunity in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 30, 2026
Full time
Your new roleAs the senior People Operations Manager, you will lead the day-to-day operations of the PSS operation, ensuring efficient, accurate and compliant HR service delivery. You'll oversee core processes including onboarding, offboarding, employee data management and benefits administration, while driving workflow management, performance and continuous improvement. You'll coach and develop a team of advisors, build clear career pathways into specialist HR roles, and support wider People projects. You'll also play a key role in governance, data accuracy, GDPR compliance and business continuity planning, working closely with senior stakeholders to ensure the People Hub meets evolving business needs. What you'll need to succeed Strong experience managing HR operations or Shared Service/Operations/Change environments Proven ability to lead, coach and develop HR teams Excellent organisational skills with the ability to manage workflows, SLAs and peak workloads Confidence resolving escalations and driving process improvements Solid understanding of employment law, GDPR and HR governance Ability to build strong relationships with stakeholders across HR, Payroll, ER and the wider business A continuous improvement mindset, with an interest in HR technology and automation What you'll get in returnYou'll play a key role in shaping a modern, efficient People Hub and have the opportunity to influence process design, service delivery and team development. You'll gain exposure across the full People function, with clear opportunities to grow your leadership capability and contribute to wider People transformation initiatives. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant to discuss the opportunity in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Trigon Recruitment
Employment Advisor
Trigon Recruitment Birkenhead, Merseyside
IPS Employment Specialist Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Employment Specialist to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on or email .
Jun 30, 2026
Full time
IPS Employment Specialist Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Employment Specialist to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on or email .
Crowe Watson Recruitment
Business Services Senior
Crowe Watson Recruitment Norwich, Norfolk
Accountancy practice recruitment specialists Crowe Watson are working exclusively with a leading firm of Chartered Accountants in Norwich to appoint an experienced Business Services Senior. This is a fantastic opportunity to join a highly regarded practice that genuinely invests in its people, offering a supportive working culture, flexible working, a company pension, and much more. If you are looking for a role where your contribution is valued and your progression is actively encouraged, this could be the ideal next step for your career. Our client is a well-established firm with a strong reputation across Norfolk and the wider region. Their Business Services team works with a diverse and interesting portfolio of clients, ranging from owner-managed businesses through to larger corporate entities, providing a high standard of accounts preparation, management accounts, and associated advisory work. The firm prides itself on maintaining close, long-term client relationships, and you will play a key role in delivering that quality of service. As a Business Services Senior, you will take ownership of a varied client portfolio, managing workflows efficiently and working closely with managers and partners to deliver outstanding results. Crowe Watson is renowned for its specialist approach to accountancy practice recruitment and has an excellent track record of placing talented professionals in roles where they can genuinely thrive. You will be joining a firm that offers real career development pathways, a collaborative team environment, and the scope to progress as your skills and experience grow. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Please note: We are unable to offer visa sponsorship for this position, and all applicants must have the right to work in the UK without restriction. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Key Responsibilities Preparation of year-end accounts and management accounts for a varied portfolio of clients Providing support and mentoring to junior members of the team Liaising directly with clients, building and maintaining strong professional relationships Assisting managers and partners with ad hoc advisory and project work Managing your own workload and ensuring deadlines and quality standards are consistently met Requirements Must have previous experience working within a UK Practice environment ACA or ACCA student / qualified by experience, with a solid technical background in accounts preparation Strong communication skills with the ability to liaise confidently with clients and colleagues at all levels A proactive approach to your work with a genuine desire to develop your career within a growing firm Proficiency in accountancy software such as Xero, Sage, or similar platforms
Jun 30, 2026
Full time
Accountancy practice recruitment specialists Crowe Watson are working exclusively with a leading firm of Chartered Accountants in Norwich to appoint an experienced Business Services Senior. This is a fantastic opportunity to join a highly regarded practice that genuinely invests in its people, offering a supportive working culture, flexible working, a company pension, and much more. If you are looking for a role where your contribution is valued and your progression is actively encouraged, this could be the ideal next step for your career. Our client is a well-established firm with a strong reputation across Norfolk and the wider region. Their Business Services team works with a diverse and interesting portfolio of clients, ranging from owner-managed businesses through to larger corporate entities, providing a high standard of accounts preparation, management accounts, and associated advisory work. The firm prides itself on maintaining close, long-term client relationships, and you will play a key role in delivering that quality of service. As a Business Services Senior, you will take ownership of a varied client portfolio, managing workflows efficiently and working closely with managers and partners to deliver outstanding results. Crowe Watson is renowned for its specialist approach to accountancy practice recruitment and has an excellent track record of placing talented professionals in roles where they can genuinely thrive. You will be joining a firm that offers real career development pathways, a collaborative team environment, and the scope to progress as your skills and experience grow. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Please note: We are unable to offer visa sponsorship for this position, and all applicants must have the right to work in the UK without restriction. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Key Responsibilities Preparation of year-end accounts and management accounts for a varied portfolio of clients Providing support and mentoring to junior members of the team Liaising directly with clients, building and maintaining strong professional relationships Assisting managers and partners with ad hoc advisory and project work Managing your own workload and ensuring deadlines and quality standards are consistently met Requirements Must have previous experience working within a UK Practice environment ACA or ACCA student / qualified by experience, with a solid technical background in accounts preparation Strong communication skills with the ability to liaise confidently with clients and colleagues at all levels A proactive approach to your work with a genuine desire to develop your career within a growing firm Proficiency in accountancy software such as Xero, Sage, or similar platforms
UK Staffing Group Limited
PMI and Group Risk Consultant
UK Staffing Group Limited City, Manchester
Location: Manchester City Centre Hybrid Working Available Post-Probation Salary: 45,000 - 100,000 OTE + Uncapped Commission + Benefits OTE: Six-Figure Earnings Achievable in Year One UK Staffing Group are delighted to be exclusively partnering with a highly successful and rapidly growing insurance brokerage to recruit an experienced Group Risk & PMI Advisor. This is a genuine opportunity to become the Group Risk specialist within an established business that already generates significant demand through its extensive broker and referral network. Unlike many roles in the market, this isn't about inheriting a struggling desk or managing a team. The business has identified a growing opportunity within the Group Risk and PMI market and is looking for an experienced professional to help shape and develop the proposition whilst capitalising on an existing pipeline of opportunities. If you're looking for a role where your expertise will be valued, your opinion listened to, and your earnings genuinely uncapped, this could be the perfect next step. The Opportunity As the Group Risk & PMI specialist, you'll be responsible for advising SME and corporate clients on: Group Life Assurance Group Critical Illness Group Income Protection Private Medical Insurance (PMI) Working with a panel of leading insurers, you'll source and recommend tailored solutions that meet clients' individual needs whilst helping the business continue its expansion into the employee benefits market. This role offers the opportunity to become the recognised subject matter expert within a successful and ambitious brokerage, influencing the future direction of the proposition without the burden of management responsibilities. Key Responsibilities Develop and manage relationships with SME and corporate clients Advise clients on Group Risk and PMI solutions Conduct detailed fact-finds and needs analysis Source and compare products from a panel of insurers Convert warm inbound opportunities and self-generated business into revenue Deliver compliant and tailored recommendations Build and maintain a strong pipeline of opportunities Engage with senior decision-makers including HR Directors, Finance Directors and business owners Liaise with insurers and internal teams to ensure seamless implementation Provide market insight and expertise to support the growth of the proposition About You To be considered for this opportunity, you'll have: Proven experience advising on Group Risk products Strong knowledge of Group Life, Group Critical Illness and Group Income Protection Experience working within an insurance broker or intermediary environment A demonstrable track record of generating and converting new business Strong consultative sales and relationship-building skills Confidence engaging with senior stakeholders and decision-makers Experience advising on PMI products would be advantageous but is not essential. What's On Offer Highly Competitive Basic Salary Uncapped Commission Structure Six-Figure Earning Potential Hybrid Working Model Post-Probation Warm Opportunities Generated Through Existing Networks Structured Onboarding and Ongoing Development Clear Long-Term Career Progression Monthly and Quarterly Incentives European City Break Rewards Regular Social Events Modern Manchester City Centre Offices Comprehensive Benefits Package Why Join? This is an opportunity to join a business that already has a proven track record of growth, a strong reputation in the market and an established flow of opportunities. You'll have the autonomy to utilise your expertise, influence the direction of the Group Risk proposition and maximise your earnings, all whilst working within a supportive, ambitious and high-performing environment. If you're an experienced Group Risk professional looking for a role where you can make a genuine impact without stepping into management, we'd love to hear from you. UK Staffing Group Ltd acts as an Employment Agency and Employment Business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.
Jun 30, 2026
Full time
Location: Manchester City Centre Hybrid Working Available Post-Probation Salary: 45,000 - 100,000 OTE + Uncapped Commission + Benefits OTE: Six-Figure Earnings Achievable in Year One UK Staffing Group are delighted to be exclusively partnering with a highly successful and rapidly growing insurance brokerage to recruit an experienced Group Risk & PMI Advisor. This is a genuine opportunity to become the Group Risk specialist within an established business that already generates significant demand through its extensive broker and referral network. Unlike many roles in the market, this isn't about inheriting a struggling desk or managing a team. The business has identified a growing opportunity within the Group Risk and PMI market and is looking for an experienced professional to help shape and develop the proposition whilst capitalising on an existing pipeline of opportunities. If you're looking for a role where your expertise will be valued, your opinion listened to, and your earnings genuinely uncapped, this could be the perfect next step. The Opportunity As the Group Risk & PMI specialist, you'll be responsible for advising SME and corporate clients on: Group Life Assurance Group Critical Illness Group Income Protection Private Medical Insurance (PMI) Working with a panel of leading insurers, you'll source and recommend tailored solutions that meet clients' individual needs whilst helping the business continue its expansion into the employee benefits market. This role offers the opportunity to become the recognised subject matter expert within a successful and ambitious brokerage, influencing the future direction of the proposition without the burden of management responsibilities. Key Responsibilities Develop and manage relationships with SME and corporate clients Advise clients on Group Risk and PMI solutions Conduct detailed fact-finds and needs analysis Source and compare products from a panel of insurers Convert warm inbound opportunities and self-generated business into revenue Deliver compliant and tailored recommendations Build and maintain a strong pipeline of opportunities Engage with senior decision-makers including HR Directors, Finance Directors and business owners Liaise with insurers and internal teams to ensure seamless implementation Provide market insight and expertise to support the growth of the proposition About You To be considered for this opportunity, you'll have: Proven experience advising on Group Risk products Strong knowledge of Group Life, Group Critical Illness and Group Income Protection Experience working within an insurance broker or intermediary environment A demonstrable track record of generating and converting new business Strong consultative sales and relationship-building skills Confidence engaging with senior stakeholders and decision-makers Experience advising on PMI products would be advantageous but is not essential. What's On Offer Highly Competitive Basic Salary Uncapped Commission Structure Six-Figure Earning Potential Hybrid Working Model Post-Probation Warm Opportunities Generated Through Existing Networks Structured Onboarding and Ongoing Development Clear Long-Term Career Progression Monthly and Quarterly Incentives European City Break Rewards Regular Social Events Modern Manchester City Centre Offices Comprehensive Benefits Package Why Join? This is an opportunity to join a business that already has a proven track record of growth, a strong reputation in the market and an established flow of opportunities. You'll have the autonomy to utilise your expertise, influence the direction of the Group Risk proposition and maximise your earnings, all whilst working within a supportive, ambitious and high-performing environment. If you're an experienced Group Risk professional looking for a role where you can make a genuine impact without stepping into management, we'd love to hear from you. UK Staffing Group Ltd acts as an Employment Agency and Employment Business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.
Robert Walters
Employment Director (EMEA) Remote
Robert Walters Southampton, Hampshire
Employment Lawyer EMEA Level: Director Location: Southampton or remote Role: Flexible Salary: Competitive + Bonus + Benefits Reporting to: Group General Counsel An exciting newly created opportunity for an experienced employment lawyer to join a growing international financial services organisation. Reporting directly to the Group Head of Legal, you will act as the lead employment law specialist for the business, partnering closely with senior leaders and the People function across multiple jurisdictions. This is a highly visible role offering exposure to complex domestic and international employment matters, alongside the opportunity to contribute to broader commercial and strategic legal initiatives. The position would suit a commercially minded employment lawyer who enjoys working closely with stakeholders, influencing decision-making and helping organisations navigate change and growth. Both full-time and part-time arrangements will be considered. The Opportunity As the organisation's employment law subject matter expert, you will provide practical, commercially focused advice on a wide range of workforce-related matters while supporting the business in maintaining a compliant, high-performing and people-focused culture. You will be trusted to balance legal risk with commercial objectives, helping leaders make informed decisions across a complex and evolving international environment. Key Responsibilities Serve as a trusted adviser to the People team and senior leadership on complex employment law matters across multiple jurisdictions. Provide expert legal guidance on employee relations issues, including disciplinary matters, grievances, performance management, investigations, redundancies, restructures and workplace disputes. Monitor and advise on developments in employment legislation and workplace regulations, ensuring continued compliance across the business. Manage employment-related claims and disputes, including liaising with external counsel and supporting settlement negotiations where required. Draft, review and update employment contracts, policies, employee handbooks and related documentation. Identify legal and regulatory risks associated with workforce decisions and recommend practical mitigation strategies. Build strong relationships with internal stakeholders and become a key strategic partner to the People function. Support employee incentive and equity programmes from a legal and governance perspective. Contribute to broader Legal team initiatives, including advising on commercial contracts, supplier agreements and other corporate legal matters as required. Lead or support cross-functional projects and organisational change initiatives. About You Qualified Lawyer admitted in the UK or similar common law jurisdiction At least 10+ years' of post-qualification experience, with employment law as your primary area of expertise. Strong experience gained within a leading law firm, in-house legal team, or a combination of both. Excellent technical employment law knowledge and ability to apply it in a pragmatic, commercial manner. Experience advising on complex employee relations matters and organisational change projects. Exceptional stakeholder management and relationship-building skills. Strong drafting, negotiation and communication abilities. Proven ability to manage competing priorities in a fast-paced environment. Highly organised, proactive and solutions-focused. Desirable Experience In-house legal experience within a regulated or professional services environment. International employment law advisory experience. Exposure to employee share plans, reward structures or executive compensation matters. Experience supporting multi-jurisdictional businesses through periods of growth and transformation. What's on Offer This is a unique opportunity to join a collaborative and ambitious organisation where legal plays a strategic role in business success. You'll work closely with senior leadership, gain exposure to complex international employment law issues and contribute to key business decisions across a growing global platform. The organisation is committed to supporting professional development through ongoing training, technical learning and career progression opportunities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 30, 2026
Full time
Employment Lawyer EMEA Level: Director Location: Southampton or remote Role: Flexible Salary: Competitive + Bonus + Benefits Reporting to: Group General Counsel An exciting newly created opportunity for an experienced employment lawyer to join a growing international financial services organisation. Reporting directly to the Group Head of Legal, you will act as the lead employment law specialist for the business, partnering closely with senior leaders and the People function across multiple jurisdictions. This is a highly visible role offering exposure to complex domestic and international employment matters, alongside the opportunity to contribute to broader commercial and strategic legal initiatives. The position would suit a commercially minded employment lawyer who enjoys working closely with stakeholders, influencing decision-making and helping organisations navigate change and growth. Both full-time and part-time arrangements will be considered. The Opportunity As the organisation's employment law subject matter expert, you will provide practical, commercially focused advice on a wide range of workforce-related matters while supporting the business in maintaining a compliant, high-performing and people-focused culture. You will be trusted to balance legal risk with commercial objectives, helping leaders make informed decisions across a complex and evolving international environment. Key Responsibilities Serve as a trusted adviser to the People team and senior leadership on complex employment law matters across multiple jurisdictions. Provide expert legal guidance on employee relations issues, including disciplinary matters, grievances, performance management, investigations, redundancies, restructures and workplace disputes. Monitor and advise on developments in employment legislation and workplace regulations, ensuring continued compliance across the business. Manage employment-related claims and disputes, including liaising with external counsel and supporting settlement negotiations where required. Draft, review and update employment contracts, policies, employee handbooks and related documentation. Identify legal and regulatory risks associated with workforce decisions and recommend practical mitigation strategies. Build strong relationships with internal stakeholders and become a key strategic partner to the People function. Support employee incentive and equity programmes from a legal and governance perspective. Contribute to broader Legal team initiatives, including advising on commercial contracts, supplier agreements and other corporate legal matters as required. Lead or support cross-functional projects and organisational change initiatives. About You Qualified Lawyer admitted in the UK or similar common law jurisdiction At least 10+ years' of post-qualification experience, with employment law as your primary area of expertise. Strong experience gained within a leading law firm, in-house legal team, or a combination of both. Excellent technical employment law knowledge and ability to apply it in a pragmatic, commercial manner. Experience advising on complex employee relations matters and organisational change projects. Exceptional stakeholder management and relationship-building skills. Strong drafting, negotiation and communication abilities. Proven ability to manage competing priorities in a fast-paced environment. Highly organised, proactive and solutions-focused. Desirable Experience In-house legal experience within a regulated or professional services environment. International employment law advisory experience. Exposure to employee share plans, reward structures or executive compensation matters. Experience supporting multi-jurisdictional businesses through periods of growth and transformation. What's on Offer This is a unique opportunity to join a collaborative and ambitious organisation where legal plays a strategic role in business success. You'll work closely with senior leadership, gain exposure to complex international employment law issues and contribute to key business decisions across a growing global platform. The organisation is committed to supporting professional development through ongoing training, technical learning and career progression opportunities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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