( /-) £, - £,This isn't a tidy transformation where everything's already been decided.This is a live carve-out of a specialist division from a large business - and they need someone who can step in, shape the plan, and deliver it. The model isn't finalised. The detail isn't fully worked through. There are regulatory layers, tax complexities, and operational unknowns. That's exactly why this role exists.You'll work directly with the FD, Financial Controller, and Head of Design to take this from a concept to a fully functioning standalone entity inside five months. ' : You'll own the carve-out end to end - from figuring it out through to making it work. Leading the setup of a new legal entity, including Companies House and HMRC requirements Working with divisional leaders to unpick how the business operates today and define what needs to change Ensuring ongoing financial and regulatory compliance from day one Managing and coordinating external advisors (tax, legal, payroll) : Migrated from the parent Built from scratch : Management accounts Financial reporting Controls and processes Supporting initial budgeting and cost base setup Managing high volumes of intercompany transactions with the parent business , : VAT group implications CIS Payroll taxes Forward planning around RDEC : Systems / ERP Payroll and employee transition (including TUPE considerations) Banking and treasury : Commercial (contracts and tenders) Health & Safety HR, IT, Legal The end goal is clear - a fully operational, compliant standalone business ready to run. ' : Experience delivering carve-outs, demergers, or complex separations Exposure to M&A, due diligence, and business integrations or exits Strong understanding of tax, VAT, and group structures in practice Comfortable in regulated, technical environments Able to hold their own with senior stakeholders and advisors Hands-on and able to work through ambiguity without waiting for direction This is a 5 month fixed term contract, with a salary of up to £75,000. If you like roles where you can actually build something and see it through, this is one of those.If you've delivered carve-outs before and are looking for something hands-on and high-impact, this will be right up your street.
Jun 30, 2026
Contractor
( /-) £, - £,This isn't a tidy transformation where everything's already been decided.This is a live carve-out of a specialist division from a large business - and they need someone who can step in, shape the plan, and deliver it. The model isn't finalised. The detail isn't fully worked through. There are regulatory layers, tax complexities, and operational unknowns. That's exactly why this role exists.You'll work directly with the FD, Financial Controller, and Head of Design to take this from a concept to a fully functioning standalone entity inside five months. ' : You'll own the carve-out end to end - from figuring it out through to making it work. Leading the setup of a new legal entity, including Companies House and HMRC requirements Working with divisional leaders to unpick how the business operates today and define what needs to change Ensuring ongoing financial and regulatory compliance from day one Managing and coordinating external advisors (tax, legal, payroll) : Migrated from the parent Built from scratch : Management accounts Financial reporting Controls and processes Supporting initial budgeting and cost base setup Managing high volumes of intercompany transactions with the parent business , : VAT group implications CIS Payroll taxes Forward planning around RDEC : Systems / ERP Payroll and employee transition (including TUPE considerations) Banking and treasury : Commercial (contracts and tenders) Health & Safety HR, IT, Legal The end goal is clear - a fully operational, compliant standalone business ready to run. ' : Experience delivering carve-outs, demergers, or complex separations Exposure to M&A, due diligence, and business integrations or exits Strong understanding of tax, VAT, and group structures in practice Comfortable in regulated, technical environments Able to hold their own with senior stakeholders and advisors Hands-on and able to work through ambiguity without waiting for direction This is a 5 month fixed term contract, with a salary of up to £75,000. If you like roles where you can actually build something and see it through, this is one of those.If you've delivered carve-outs before and are looking for something hands-on and high-impact, this will be right up your street.
Hybrid Mortgage Advisor / Mortgage Broker Location: Preston City Centre Salary: Up to £35,000 Basic Salary (including Car Allowance) OTE: £75,000+ Uncapped Earnings Job Type: Permanent Employed or Self-Employed Mortgage Advisor Opportunity - Preston City Centre Are you an experienced Mortgage Advisor or Mortgage Broker looking for a role with quality leads, strong earning potential and genuine career progression? Cameron James Professional Recruitment is delighted to be working with a highly successful estate agency and financial services business in Preston to recruit an ambitious Mortgage Advisor to join their growing team. This is an excellent opportunity to join a busy city-centre branch where you'll benefit from a consistent flow of introducer-led business, strong protection opportunities and the flexibility of hybrid working. The Opportunity Working closely with a high-performing estate agency team, you'll receive a regular stream of mortgage opportunities generated directly from the branch and wider regional network. Initially, you'll spend 3-4 days per week in the Preston office building relationships with negotiators and branch management, before enjoying greater flexibility through a hybrid working arrangement. The branch consistently delivers: 20-25 mortgage appointments per month 8-10 mortgage sign-ups per month Protection conversion rates exceeding 70% Average case values of approximately £1,800 Properties ranging from first-time buyer purchases through to £1.2m+ homes This creates an outstanding platform for an ambitious Mortgage Advisor to build a highly profitable mortgage and protection business. Key Responsibilities Provide whole-of-market mortgage and protection advice. Conduct appointments face-to-face, over the phone and via video. Convert estate agency referrals into completed mortgage business. Build strong relationships with branch staff and introducers. Manage your mortgage pipeline effectively from enquiry to completion. Maximise protection opportunities. Deliver outstanding customer service and maintain FCA compliance. Build a sustainable and profitable client bank. Employed Package Basic salary up to £35,000 including car allowance Uncapped commission structure Monthly bonus opportunities Commission ranging from 5% to 32% Pension scheme Death in Service benefits Full administrative support Ongoing training and development Self-Employed Option 70% commission on self-generated business 45% commission on company-generated leads Full compliance support Full administration support Flexible working arrangements Uncapped earning potential About You To be considered, you'll ideally have: Full CeMAP qualification (or equivalent) Competent Adviser Status (CAS) Previous Mortgage Advisor or Mortgage Broker experience Strong mortgage and protection knowledge Excellent communication and relationship-building skills A proactive and target-driven approach Experience working with estate agency referrals or introducers (preferred) Full UK driving licence Why Apply? Consistent supply of high-quality mortgage leads Established estate agency referral network Strong protection income opportunities Hybrid working model Employed or self-employed options available Excellent administration and compliance support Genuine OTE of £75,000+ Long-term career progression with a growing business Apply Today If you're an experienced Mortgage Advisor or Mortgage Broker looking for a high-earning opportunity in Preston, we'd love to hear from you. Please apply with your CV for a confidential discussion. Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment
Jun 30, 2026
Full time
Hybrid Mortgage Advisor / Mortgage Broker Location: Preston City Centre Salary: Up to £35,000 Basic Salary (including Car Allowance) OTE: £75,000+ Uncapped Earnings Job Type: Permanent Employed or Self-Employed Mortgage Advisor Opportunity - Preston City Centre Are you an experienced Mortgage Advisor or Mortgage Broker looking for a role with quality leads, strong earning potential and genuine career progression? Cameron James Professional Recruitment is delighted to be working with a highly successful estate agency and financial services business in Preston to recruit an ambitious Mortgage Advisor to join their growing team. This is an excellent opportunity to join a busy city-centre branch where you'll benefit from a consistent flow of introducer-led business, strong protection opportunities and the flexibility of hybrid working. The Opportunity Working closely with a high-performing estate agency team, you'll receive a regular stream of mortgage opportunities generated directly from the branch and wider regional network. Initially, you'll spend 3-4 days per week in the Preston office building relationships with negotiators and branch management, before enjoying greater flexibility through a hybrid working arrangement. The branch consistently delivers: 20-25 mortgage appointments per month 8-10 mortgage sign-ups per month Protection conversion rates exceeding 70% Average case values of approximately £1,800 Properties ranging from first-time buyer purchases through to £1.2m+ homes This creates an outstanding platform for an ambitious Mortgage Advisor to build a highly profitable mortgage and protection business. Key Responsibilities Provide whole-of-market mortgage and protection advice. Conduct appointments face-to-face, over the phone and via video. Convert estate agency referrals into completed mortgage business. Build strong relationships with branch staff and introducers. Manage your mortgage pipeline effectively from enquiry to completion. Maximise protection opportunities. Deliver outstanding customer service and maintain FCA compliance. Build a sustainable and profitable client bank. Employed Package Basic salary up to £35,000 including car allowance Uncapped commission structure Monthly bonus opportunities Commission ranging from 5% to 32% Pension scheme Death in Service benefits Full administrative support Ongoing training and development Self-Employed Option 70% commission on self-generated business 45% commission on company-generated leads Full compliance support Full administration support Flexible working arrangements Uncapped earning potential About You To be considered, you'll ideally have: Full CeMAP qualification (or equivalent) Competent Adviser Status (CAS) Previous Mortgage Advisor or Mortgage Broker experience Strong mortgage and protection knowledge Excellent communication and relationship-building skills A proactive and target-driven approach Experience working with estate agency referrals or introducers (preferred) Full UK driving licence Why Apply? Consistent supply of high-quality mortgage leads Established estate agency referral network Strong protection income opportunities Hybrid working model Employed or self-employed options available Excellent administration and compliance support Genuine OTE of £75,000+ Long-term career progression with a growing business Apply Today If you're an experienced Mortgage Advisor or Mortgage Broker looking for a high-earning opportunity in Preston, we'd love to hear from you. Please apply with your CV for a confidential discussion. Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment
Mortgage Administrator Fully Office Based £28,000 - £38,000- DOE + Bonus + Clear Progression Path An established and growing whole-of-market mortgage brokerage is looking to appoint a Mortgage Administrator to support its busy advisory team. This is an excellent opportunity for somebody with mortgage administration experience looking to join a supportive business with genuine long-term progression into senior operational or leadership positions. Key Responsibilities: Supporting advisers with the end-to-end mortgage application process Managing lender correspondence and progressing cases through to completion Chasing lenders, solicitors and clients for outstanding documentation Keying applications directly onto lenders portal Maintaining accurate CRM records and compliant case notes Assisting with packaging and submitting mortgage applications Providing excellent client service throughout the customer journey Requirements: Previous mortgage administration experience within a brokerage environment Whole-of-market experience highly desirable Strong organisational and communication skills Ability to manage multiple cases in a fast-paced environment Protection administration experience desirable but not essential Additional Information: Yearly bonus structure Excellent company culture and supportive environment Clear progression pathway into senior leadership/operations over time
Jun 30, 2026
Full time
Mortgage Administrator Fully Office Based £28,000 - £38,000- DOE + Bonus + Clear Progression Path An established and growing whole-of-market mortgage brokerage is looking to appoint a Mortgage Administrator to support its busy advisory team. This is an excellent opportunity for somebody with mortgage administration experience looking to join a supportive business with genuine long-term progression into senior operational or leadership positions. Key Responsibilities: Supporting advisers with the end-to-end mortgage application process Managing lender correspondence and progressing cases through to completion Chasing lenders, solicitors and clients for outstanding documentation Keying applications directly onto lenders portal Maintaining accurate CRM records and compliant case notes Assisting with packaging and submitting mortgage applications Providing excellent client service throughout the customer journey Requirements: Previous mortgage administration experience within a brokerage environment Whole-of-market experience highly desirable Strong organisational and communication skills Ability to manage multiple cases in a fast-paced environment Protection administration experience desirable but not essential Additional Information: Yearly bonus structure Excellent company culture and supportive environment Clear progression pathway into senior leadership/operations over time
Customer Complaints Advisor Muntons is a global supplier to the food and drinks industry producing the highest-quality malt and malted ingredients for some of the most famous, well-loved brands around the globe for over 100 years. Our customers range from multinational food and beverage producers, to start ups, and small independent craft brewers and distillers you're likely to have tasted our products already, without even knowing it! We are proud of our Suffolk heritage and team. We trust all our people to bring ideas and positive change to our business. We continue to look to the next 100 years as a strong and sustainable global supplier of malt and malted ingredients. Customer Complaints Advisor We are looking for a Customer Complaints Advisor to join our QSHE team. This role plays a key part in ensuring customer complaints are handled thoroughly, fairly, and in line with regulatory and food safety requirements. You will act as a central point of coordination, working closely with internal teams to investigate issues, identify root causes, and drive effective resolutions that maintain customer confidence and support continuous improvement. In this role, you will: Manage and maintain the Muntons Complaints Management System Ensure complaint investigations are completed swiftly and that root causes are identified Monitor complaints data and trends, advising the Leadership Team and supporting the implementation of remedial actions Contribute to promoting a strong Behavioural Food Safety Culture, supporting engagement across the business so employees understand and proactively manage food safety risks Coordinate and oversee complaint investigations, liaising with relevant departments to drive issues through to resolution Prepare reports on complaint trends, identifying areas for improvement and presenting findings to management Ensure all complaints are handled in line with company policies, regulatory requirements, and relevant legislation Support customer information requests, including technical data packs and certificates of analysis The Core Behaviours Team Collaboration - Fosters a collaborative environment Respectful and Welcoming - Treats everyone equally, fairly, & respectfully Proactive and Positive Attitude - Brings a 'can-do' attitude to new challenges Health & Safety Mindset - Recognises that a safe environment is core to our business The Person A professional qualification in Complaints Management or a relevant discipline (or equivalent experience) At least 2-3 years' experience in a complaints management or customer quality role Strong communication skills, with the ability to explain outcomes clearly and empathetically Experience working collaboratively across teams to resolve issues A proactive, solutions-focused approach with a commitment to continuous improvement The ability to positively contribute to the QSHE team and the wider business In Return Starting salary £34K 5% employer pension contribution Structured training, mentoring and development Exposure to real-world projects and experienced specialists Profit-based bonus scheme Flexible working options Great benefits package We're passionate about quality, innovation and sustainability, and we're already more than halfway towards our net-zero carbon target by 2050. You'll be part of a collaborative, supportive environment where your development truly matters.
Jun 30, 2026
Full time
Customer Complaints Advisor Muntons is a global supplier to the food and drinks industry producing the highest-quality malt and malted ingredients for some of the most famous, well-loved brands around the globe for over 100 years. Our customers range from multinational food and beverage producers, to start ups, and small independent craft brewers and distillers you're likely to have tasted our products already, without even knowing it! We are proud of our Suffolk heritage and team. We trust all our people to bring ideas and positive change to our business. We continue to look to the next 100 years as a strong and sustainable global supplier of malt and malted ingredients. Customer Complaints Advisor We are looking for a Customer Complaints Advisor to join our QSHE team. This role plays a key part in ensuring customer complaints are handled thoroughly, fairly, and in line with regulatory and food safety requirements. You will act as a central point of coordination, working closely with internal teams to investigate issues, identify root causes, and drive effective resolutions that maintain customer confidence and support continuous improvement. In this role, you will: Manage and maintain the Muntons Complaints Management System Ensure complaint investigations are completed swiftly and that root causes are identified Monitor complaints data and trends, advising the Leadership Team and supporting the implementation of remedial actions Contribute to promoting a strong Behavioural Food Safety Culture, supporting engagement across the business so employees understand and proactively manage food safety risks Coordinate and oversee complaint investigations, liaising with relevant departments to drive issues through to resolution Prepare reports on complaint trends, identifying areas for improvement and presenting findings to management Ensure all complaints are handled in line with company policies, regulatory requirements, and relevant legislation Support customer information requests, including technical data packs and certificates of analysis The Core Behaviours Team Collaboration - Fosters a collaborative environment Respectful and Welcoming - Treats everyone equally, fairly, & respectfully Proactive and Positive Attitude - Brings a 'can-do' attitude to new challenges Health & Safety Mindset - Recognises that a safe environment is core to our business The Person A professional qualification in Complaints Management or a relevant discipline (or equivalent experience) At least 2-3 years' experience in a complaints management or customer quality role Strong communication skills, with the ability to explain outcomes clearly and empathetically Experience working collaboratively across teams to resolve issues A proactive, solutions-focused approach with a commitment to continuous improvement The ability to positively contribute to the QSHE team and the wider business In Return Starting salary £34K 5% employer pension contribution Structured training, mentoring and development Exposure to real-world projects and experienced specialists Profit-based bonus scheme Flexible working options Great benefits package We're passionate about quality, innovation and sustainability, and we're already more than halfway towards our net-zero carbon target by 2050. You'll be part of a collaborative, supportive environment where your development truly matters.
Mortgage and Protection Advisor Plymouth & surrounding area A busy Estate Agency is looking for an experienced Mortgage and Protection Advisor to work alongside them, on a hybrid basis. This role is self employed and flexible. The business owner would like someone to visit the EA in PL1 for occasional morning meetings and some face to face appointments. Benefits Leads provided (5-10 a week) Social media support with full digital marketing suite Mentor and one to one coaching from a successful business owner Support of a Business Manager Our Just Mortgages support system Generous commission splits Additional income from in house referral opportunities Expectations As a Mortgage and Protection Adviser you can expect to:- Follow up leads from potential customers to convert into sales Source leads proactively from all available routes Recommend the most suitable product to suit the customer's needs, priorities and circumstances within a regulatory environment Assess customer affordability in order to lend responsibly and in line with regulations Achieve set individual targets in a variety of areas and contribute towards the overall performance of the team Ensure market knowledge is continuously developed and maintained Build and forecast a pipeline with accuracy on completion Demonstrate continuous improvement in terms of conversions Qualifying Criteria To be a successful Mortgage and Protection Adviser you will need to:- Hold Certificate in Mortgage Advice and Practise (CeMAP) or alternative Experience within the mortgage brokerage market (Ideal) Experience advising in an EA Have a consistent track record of achieving your goals within your current role Be proactive and self-motivated, with a proven track record of exceeding targets An excellent understanding of the mortgage market, products and services Confident in presenting Strong communication skills, both written and verbal, and excellent interpersonal skills and the ability to overcome challenges Experience of Financial Services sales and understanding of compliance regulations A passion for achieving a fantastic customer experience . You are legally entitled to live and work in the UK in accordance to the Immigration, Asylum and Nationality Act 2006. (Please Note: you will need to provide evidence of your right to work in the UK via proof of address, identity and NI prior to a formal offer of employment) APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.
Jun 30, 2026
Full time
Mortgage and Protection Advisor Plymouth & surrounding area A busy Estate Agency is looking for an experienced Mortgage and Protection Advisor to work alongside them, on a hybrid basis. This role is self employed and flexible. The business owner would like someone to visit the EA in PL1 for occasional morning meetings and some face to face appointments. Benefits Leads provided (5-10 a week) Social media support with full digital marketing suite Mentor and one to one coaching from a successful business owner Support of a Business Manager Our Just Mortgages support system Generous commission splits Additional income from in house referral opportunities Expectations As a Mortgage and Protection Adviser you can expect to:- Follow up leads from potential customers to convert into sales Source leads proactively from all available routes Recommend the most suitable product to suit the customer's needs, priorities and circumstances within a regulatory environment Assess customer affordability in order to lend responsibly and in line with regulations Achieve set individual targets in a variety of areas and contribute towards the overall performance of the team Ensure market knowledge is continuously developed and maintained Build and forecast a pipeline with accuracy on completion Demonstrate continuous improvement in terms of conversions Qualifying Criteria To be a successful Mortgage and Protection Adviser you will need to:- Hold Certificate in Mortgage Advice and Practise (CeMAP) or alternative Experience within the mortgage brokerage market (Ideal) Experience advising in an EA Have a consistent track record of achieving your goals within your current role Be proactive and self-motivated, with a proven track record of exceeding targets An excellent understanding of the mortgage market, products and services Confident in presenting Strong communication skills, both written and verbal, and excellent interpersonal skills and the ability to overcome challenges Experience of Financial Services sales and understanding of compliance regulations A passion for achieving a fantastic customer experience . You are legally entitled to live and work in the UK in accordance to the Immigration, Asylum and Nationality Act 2006. (Please Note: you will need to provide evidence of your right to work in the UK via proof of address, identity and NI prior to a formal offer of employment) APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.
Housing Advisor - Helping People Stay in the Home They Love £27,295 per annum Bath (The Maltings) Hybrid Full Time Permanent 37 hours per week Your Empathy. Our Communities. Homes for Good. Money worries, a confusing rent statement, the stress of moving home - for many of our residents, you'll be the person who picks up the phone and helps make sense of it all. It's frontline work that asks a lot of you, and gives a lot back. You'll be the first point of contact for residents managing their tenancy, their account and their move, handling a varied caseload of enquiries and helping people understand their options and stay on top of their charges. No two conversations are the same. One call might be a straightforward payment query, the next a sensitive conversation with someone in real financial difficulty. You'll bring patience, clear thinking and a genuine care for getting people to the right outcome. What you'll be doing Helping residents understand their accounts and resolving charge and payment queries at the first point of contact Agreeing fair, realistic repayment plans and supporting people to manage low-level arrears Taking follow-up action on debt recovery, including preparing cases and using Money Claim Online where needed Setting up direct debits and processing housing benefit payments accurately Supporting the smooth turnaround of empty properties, from tenancy endings through to ready-to-let Carrying out pre-tenancy checks and keeping new residents updated on the progress of their move Keeping our systems accurate and up to date, recording the actions you take and agreements you make Spotting where a case needs escalating and referring it on promptly More about you We value transferable skills from all kinds of backgrounds - whether you've worked in hospitality, retail, contact centres or another customer-facing role, the way you handle people could be exactly what we're looking for. Essential: Experience in a busy customer-facing or administrative role, managing queries, accounts or a varied caseload Confidence handling sensitive conversations, including around money, with a fair and empathetic approach Strong communication skills - confident and clear in both written and verbal communication, able to engage effectively with diverse audiences Good organisational skills with the ability to multitask and work calmly to targets and deadlines, with strong attention to detail Good numeracy, literacy and IT skills, with the confidence to learn and use new systems Adaptability and a genuine openness to change A good level of self-awareness, with commitment to ensuring your behaviour has a positive impact on customers and colleagues Desirable: Experience in a housing, debt advice, income management or social care setting Familiarity with housing benefit, direct debits or tenancy management Knowledge of debt recovery processes, including county court procedures or Money Claim Online What you'll get in return Beyond a salary of £27,295 and the chance to make a real difference every day, you'll get: 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days office, 2 days home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your own wellbeing About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at
Jun 30, 2026
Full time
Housing Advisor - Helping People Stay in the Home They Love £27,295 per annum Bath (The Maltings) Hybrid Full Time Permanent 37 hours per week Your Empathy. Our Communities. Homes for Good. Money worries, a confusing rent statement, the stress of moving home - for many of our residents, you'll be the person who picks up the phone and helps make sense of it all. It's frontline work that asks a lot of you, and gives a lot back. You'll be the first point of contact for residents managing their tenancy, their account and their move, handling a varied caseload of enquiries and helping people understand their options and stay on top of their charges. No two conversations are the same. One call might be a straightforward payment query, the next a sensitive conversation with someone in real financial difficulty. You'll bring patience, clear thinking and a genuine care for getting people to the right outcome. What you'll be doing Helping residents understand their accounts and resolving charge and payment queries at the first point of contact Agreeing fair, realistic repayment plans and supporting people to manage low-level arrears Taking follow-up action on debt recovery, including preparing cases and using Money Claim Online where needed Setting up direct debits and processing housing benefit payments accurately Supporting the smooth turnaround of empty properties, from tenancy endings through to ready-to-let Carrying out pre-tenancy checks and keeping new residents updated on the progress of their move Keeping our systems accurate and up to date, recording the actions you take and agreements you make Spotting where a case needs escalating and referring it on promptly More about you We value transferable skills from all kinds of backgrounds - whether you've worked in hospitality, retail, contact centres or another customer-facing role, the way you handle people could be exactly what we're looking for. Essential: Experience in a busy customer-facing or administrative role, managing queries, accounts or a varied caseload Confidence handling sensitive conversations, including around money, with a fair and empathetic approach Strong communication skills - confident and clear in both written and verbal communication, able to engage effectively with diverse audiences Good organisational skills with the ability to multitask and work calmly to targets and deadlines, with strong attention to detail Good numeracy, literacy and IT skills, with the confidence to learn and use new systems Adaptability and a genuine openness to change A good level of self-awareness, with commitment to ensuring your behaviour has a positive impact on customers and colleagues Desirable: Experience in a housing, debt advice, income management or social care setting Familiarity with housing benefit, direct debits or tenancy management Knowledge of debt recovery processes, including county court procedures or Money Claim Online What you'll get in return Beyond a salary of £27,295 and the chance to make a real difference every day, you'll get: 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days office, 2 days home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your own wellbeing About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at
Our client is a highly successful, directly authorised life brokerage providing a range of life and protection products to consumers on an advice basis. As part of the growth plans, they are seeking to appoint an experienced Life and Protection specialist to join their team in Farnborough. The successful candidate will be provided with a mix of leads, including hot key from colleagues who have identified that the client is seeking advice, review leads from their extensive live client base, and fresh web-based leads from the clients own marketing resource. The person Must hold the R01 and R05 qualifications Proven track record in working within a similar phone-based protection role providing advice across the whole spectrum in particular income protection. Demonstrable ability to handle objections and rejection within a fast-paced environment. Able to demonstrate a consultative approach to the fact find and sales process. Able to provide proof of pervious 2 years earnings/performance within a similar role. The Rewards Basic salary £35,000 - £40,000 Monthly bonus. Based on the performance of the existing team this gives an OTE of between £60-75,000 pa. Benefits include 25 days holiday p.a. Gym membership, pension, and private medical insurance after a qualifying period. Hours of work are between 9.30 am and 7.00 pm Monday - Thursday, 9 to 5 Friday. If you feel you meet our client's requirements and can demonstrate a successful track record in telephone-based protection sales, please forward an up-to-date CV to us in the strictest of confidence. Please note. It is Knight Temple Recruitment's policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.
Jun 30, 2026
Full time
Our client is a highly successful, directly authorised life brokerage providing a range of life and protection products to consumers on an advice basis. As part of the growth plans, they are seeking to appoint an experienced Life and Protection specialist to join their team in Farnborough. The successful candidate will be provided with a mix of leads, including hot key from colleagues who have identified that the client is seeking advice, review leads from their extensive live client base, and fresh web-based leads from the clients own marketing resource. The person Must hold the R01 and R05 qualifications Proven track record in working within a similar phone-based protection role providing advice across the whole spectrum in particular income protection. Demonstrable ability to handle objections and rejection within a fast-paced environment. Able to demonstrate a consultative approach to the fact find and sales process. Able to provide proof of pervious 2 years earnings/performance within a similar role. The Rewards Basic salary £35,000 - £40,000 Monthly bonus. Based on the performance of the existing team this gives an OTE of between £60-75,000 pa. Benefits include 25 days holiday p.a. Gym membership, pension, and private medical insurance after a qualifying period. Hours of work are between 9.30 am and 7.00 pm Monday - Thursday, 9 to 5 Friday. If you feel you meet our client's requirements and can demonstrate a successful track record in telephone-based protection sales, please forward an up-to-date CV to us in the strictest of confidence. Please note. It is Knight Temple Recruitment's policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Jun 30, 2026
Full time
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
NXTGEN is delighted to be partnering with a highly regarded and growing accountancy practice to recruit an Audit Manager into their expanding team. This is an excellent opportunity for an experienced Audit Manager looking for greater client ownership, more complex work, and a genuine opportunity to influence both clients and the wider team. This role offers a fantastic blend of audit, accounts, and advisory work, providing exposure to a diverse portfolio of SME and group clients across a wide range of sectors. You'll work closely with Partners and senior leadership, taking ownership of key client relationships while helping to drive the continued growth and success of the audit function. As Audit Manager, you will lead audit assignments from planning through to completion, oversee the delivery of high quality client service, and play a key role in developing and mentoring junior team members. You'll also gain significant exposure to group audits and consolidated accounts, making this an excellent opportunity for someone looking to further develop their technical expertise. Key Responsibilities: Managing a portfolio of audit and accounts clients across a variety of industries Leading audit assignments from planning through to completion, ensuring deadlines and budgets are met Taking responsibility for audits of groups and consolidated financial statements Reviewing audit files, financial statements, and supporting documentation prior to Partner review Acting as a key point of contact for clients, building strong and long lasting relationships Reviewing and preparing statutory accounts in line with UK GAAP and relevant accounting standards Overseeing the preparation and review of corporation tax computations Identifying opportunities to provide additional advisory services and support clients with wider business matters Managing, mentoring, and developing junior members of the team Supporting workflow planning, resource allocation, and team development Attending client meetings and presenting audit findings and recommendations What We're Looking For: ACA or ACCA qualified, or qualified by experience Strong audit experience gained within a UK accountancy practice environment Experience managing audits from planning through to completion Exposure to group audits and consolidated financial statements Good working knowledge of UK GAAP and financial reporting standards Experience reviewing accounts and corporation tax computations Strong leadership and people management skills Excellent communication skills with the ability to build trusted client relationships Commercial awareness and a proactive approach to problem solving What's On Offer: Competitive salary and benefits package Clear progression opportunities towards Senior Manager and Director level Exposure to a varied and high quality client portfolio A collaborative and supportive working environment Strong focus on professional development and career progression Opportunity to gain exposure to advisory and specialist project work Flexible and hybrid working arrangements This is an outstanding opportunity for an Audit Manager who is looking to join a firm where they can make a genuine impact, work closely with decision makers, and continue developing their career. Whether you're already operating at Manager level or are an experienced Assistant Manager ready to take the next step, this role offers the platform, support, and opportunity to achieve your long term goals.
Jun 30, 2026
Full time
NXTGEN is delighted to be partnering with a highly regarded and growing accountancy practice to recruit an Audit Manager into their expanding team. This is an excellent opportunity for an experienced Audit Manager looking for greater client ownership, more complex work, and a genuine opportunity to influence both clients and the wider team. This role offers a fantastic blend of audit, accounts, and advisory work, providing exposure to a diverse portfolio of SME and group clients across a wide range of sectors. You'll work closely with Partners and senior leadership, taking ownership of key client relationships while helping to drive the continued growth and success of the audit function. As Audit Manager, you will lead audit assignments from planning through to completion, oversee the delivery of high quality client service, and play a key role in developing and mentoring junior team members. You'll also gain significant exposure to group audits and consolidated accounts, making this an excellent opportunity for someone looking to further develop their technical expertise. Key Responsibilities: Managing a portfolio of audit and accounts clients across a variety of industries Leading audit assignments from planning through to completion, ensuring deadlines and budgets are met Taking responsibility for audits of groups and consolidated financial statements Reviewing audit files, financial statements, and supporting documentation prior to Partner review Acting as a key point of contact for clients, building strong and long lasting relationships Reviewing and preparing statutory accounts in line with UK GAAP and relevant accounting standards Overseeing the preparation and review of corporation tax computations Identifying opportunities to provide additional advisory services and support clients with wider business matters Managing, mentoring, and developing junior members of the team Supporting workflow planning, resource allocation, and team development Attending client meetings and presenting audit findings and recommendations What We're Looking For: ACA or ACCA qualified, or qualified by experience Strong audit experience gained within a UK accountancy practice environment Experience managing audits from planning through to completion Exposure to group audits and consolidated financial statements Good working knowledge of UK GAAP and financial reporting standards Experience reviewing accounts and corporation tax computations Strong leadership and people management skills Excellent communication skills with the ability to build trusted client relationships Commercial awareness and a proactive approach to problem solving What's On Offer: Competitive salary and benefits package Clear progression opportunities towards Senior Manager and Director level Exposure to a varied and high quality client portfolio A collaborative and supportive working environment Strong focus on professional development and career progression Opportunity to gain exposure to advisory and specialist project work Flexible and hybrid working arrangements This is an outstanding opportunity for an Audit Manager who is looking to join a firm where they can make a genuine impact, work closely with decision makers, and continue developing their career. Whether you're already operating at Manager level or are an experienced Assistant Manager ready to take the next step, this role offers the platform, support, and opportunity to achieve your long term goals.
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Jun 30, 2026
Full time
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
ABAS Manager Edinburgh We have an exciting opportunity for an ABAS Manager to join our Accounts & Business Advisory team in our Edinburgh office. As part of a growing team, this role offers genuine scope for career development and progression within the firm. Who we are At MHA, we work with a diverse client base across a range of industries, taking the time to truly understand how our clients' businesses operate. This insight enables us to deliver practical, tailored advice that helps businesses achieve their full commercial potential. Our culture is built around innovation, collaboration and growth. We are passionate about supporting our clients' success and recognise that this requires creativity, individuality and fresh thinking. At MHA, we are committed to developing our people, creating an environment where talented individuals are supported to grow, take on new challenges and reach their full potential. Your responsibilities Portfolio Management: Plan, control and review of client work to ensure that jobs are completed efficiently and effectively as possible Team Management: Day-to-day line management, allocation of work, identifying development needs and completing staff reviews and feedback Business Development: Advisory and ad hoc work, identifying opportunities to offer additional services to clients, identifying new clients through networking and client referrals and coaching team members to do the same Qualifications and skills Fully qualified ACA/ACCA with a minimum of 3 years' post qualified experience in external accounts and general practice Up to date in CPE and recent developments in accounting standards Experience working with OMBs and other corporates and partnerships covering a range of industries Competent user of MS Excel & Word. Experience of Xero, QuickBooks, Sage, CaseWare and tax software preferred Demonstrable ability to motivate, delegate effectively, develop the team and be a leader Client focus and able to think commercially - able to seek out opportunities within the portfolio Communication - oral and written, ability to deal with variety of people in different environments Organisational skills - the ability to successfully manage conflicting priorities Diplomacy and patience Able to understand complex business issues and offer practical solutions Manages change in a positive way Project a positive image of MHA Why join us Over the last few years, we have won multiple industry awards such as National Firm of the Year, Tax Team of the Year, Graduate and Non-Graduate programme of the Year, Best Advisory Services and most recently the gold standard accreditation by Investors in People. The offering Genuine Work Life balance 34 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee Recognition awards Accredited Investor in People New and improved programme for succession planning and supportive management structure to help you realise your potential And more! It's an exciting time to join the firm so take your next career step with us.
Jun 30, 2026
Full time
ABAS Manager Edinburgh We have an exciting opportunity for an ABAS Manager to join our Accounts & Business Advisory team in our Edinburgh office. As part of a growing team, this role offers genuine scope for career development and progression within the firm. Who we are At MHA, we work with a diverse client base across a range of industries, taking the time to truly understand how our clients' businesses operate. This insight enables us to deliver practical, tailored advice that helps businesses achieve their full commercial potential. Our culture is built around innovation, collaboration and growth. We are passionate about supporting our clients' success and recognise that this requires creativity, individuality and fresh thinking. At MHA, we are committed to developing our people, creating an environment where talented individuals are supported to grow, take on new challenges and reach their full potential. Your responsibilities Portfolio Management: Plan, control and review of client work to ensure that jobs are completed efficiently and effectively as possible Team Management: Day-to-day line management, allocation of work, identifying development needs and completing staff reviews and feedback Business Development: Advisory and ad hoc work, identifying opportunities to offer additional services to clients, identifying new clients through networking and client referrals and coaching team members to do the same Qualifications and skills Fully qualified ACA/ACCA with a minimum of 3 years' post qualified experience in external accounts and general practice Up to date in CPE and recent developments in accounting standards Experience working with OMBs and other corporates and partnerships covering a range of industries Competent user of MS Excel & Word. Experience of Xero, QuickBooks, Sage, CaseWare and tax software preferred Demonstrable ability to motivate, delegate effectively, develop the team and be a leader Client focus and able to think commercially - able to seek out opportunities within the portfolio Communication - oral and written, ability to deal with variety of people in different environments Organisational skills - the ability to successfully manage conflicting priorities Diplomacy and patience Able to understand complex business issues and offer practical solutions Manages change in a positive way Project a positive image of MHA Why join us Over the last few years, we have won multiple industry awards such as National Firm of the Year, Tax Team of the Year, Graduate and Non-Graduate programme of the Year, Best Advisory Services and most recently the gold standard accreditation by Investors in People. The offering Genuine Work Life balance 34 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee Recognition awards Accredited Investor in People New and improved programme for succession planning and supportive management structure to help you realise your potential And more! It's an exciting time to join the firm so take your next career step with us.
Red Snapper Recruitment Limited
Warwick, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Information Security & Assurance Advisor Location: Leek Wootton Contract: Permanent Hours: Full Time - 37 hours per week Salary: 50,949 - 57,186 per annum About the Role We are seeking a highly skilled and motivated Information Security & Assurance Advisor to join our Information Assurance team. This is an exciting opportunity to play a key role in protecting sensitive information, ensuring compliance with national standards, and supporting the secure and lawful use of data within a complex public sector environment. Organisations operating within the law enforcement sector manage significant volumes of sensitive and personal data. Ensuring that information is handled securely, lawfully, and ethically is critical to maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data Protection Act 2018, and relevant national information assurance frameworks. You will work closely with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned by the appropriate business areas. Translate technical security issues into clear business impacts and practical mitigation strategies. Support the development and maintenance of risk registers and assurance processes. Assurance & Reporting Provide senior leaders with clear and accurate insight into information security risks. Identify emerging threats, vulnerabilities, and control weaknesses. Produce governance reports and assurance documentation to support informed decision-making. Incident Management & Response Support the detection, investigation, and resolution of information security incidents. Ensure lessons learned are captured and used to strengthen security controls and processes. Maintain appropriate incident records and reporting mechanisms. Supplier & Third-Party Risk Management Assess and manage security risks associated with suppliers, contractors, and cloud-based services. Ensure robust information security requirements are embedded within procurement processes and contractual arrangements. Monitor supplier compliance with security obligations and standards. About You To be successful in this role, you will have: Significant experience in information security, information assurance, data protection, or a related discipline. Strong knowledge of information security frameworks, risk management methodologies, and governance practices. Experience supporting compliance with UK GDPR, Data Protection Act 2018, and relevant security standards. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving abilities. Experience managing security incidents and supporting assurance and reporting activities. The ability to build effective working relationships with stakeholders at all levels. Additional Requirements A full UK driving licence is required, as the role involves regular travel across the region. Applicants must have the unrestricted right to work in the UK. Due to the nature of the role, applicants must have continuously resided in the UK for the previous five years and be willing to undergo the appropriate vetting procedures. What We Offer Competitive salary and benefits package. Generous annual leave entitlement. Access to pension scheme. Ongoing professional development and training opportunities. The opportunity to make a meaningful contribution to the protection of sensitive information within a critical public service environment. If you are passionate about information security, risk management, and data protection, and are looking for a role where your expertise can make a real impact, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 30, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Information Security & Assurance Advisor Location: Leek Wootton Contract: Permanent Hours: Full Time - 37 hours per week Salary: 50,949 - 57,186 per annum About the Role We are seeking a highly skilled and motivated Information Security & Assurance Advisor to join our Information Assurance team. This is an exciting opportunity to play a key role in protecting sensitive information, ensuring compliance with national standards, and supporting the secure and lawful use of data within a complex public sector environment. Organisations operating within the law enforcement sector manage significant volumes of sensitive and personal data. Ensuring that information is handled securely, lawfully, and ethically is critical to maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data Protection Act 2018, and relevant national information assurance frameworks. You will work closely with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned by the appropriate business areas. Translate technical security issues into clear business impacts and practical mitigation strategies. Support the development and maintenance of risk registers and assurance processes. Assurance & Reporting Provide senior leaders with clear and accurate insight into information security risks. Identify emerging threats, vulnerabilities, and control weaknesses. Produce governance reports and assurance documentation to support informed decision-making. Incident Management & Response Support the detection, investigation, and resolution of information security incidents. Ensure lessons learned are captured and used to strengthen security controls and processes. Maintain appropriate incident records and reporting mechanisms. Supplier & Third-Party Risk Management Assess and manage security risks associated with suppliers, contractors, and cloud-based services. Ensure robust information security requirements are embedded within procurement processes and contractual arrangements. Monitor supplier compliance with security obligations and standards. About You To be successful in this role, you will have: Significant experience in information security, information assurance, data protection, or a related discipline. Strong knowledge of information security frameworks, risk management methodologies, and governance practices. Experience supporting compliance with UK GDPR, Data Protection Act 2018, and relevant security standards. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving abilities. Experience managing security incidents and supporting assurance and reporting activities. The ability to build effective working relationships with stakeholders at all levels. Additional Requirements A full UK driving licence is required, as the role involves regular travel across the region. Applicants must have the unrestricted right to work in the UK. Due to the nature of the role, applicants must have continuously resided in the UK for the previous five years and be willing to undergo the appropriate vetting procedures. What We Offer Competitive salary and benefits package. Generous annual leave entitlement. Access to pension scheme. Ongoing professional development and training opportunities. The opportunity to make a meaningful contribution to the protection of sensitive information within a critical public service environment. If you are passionate about information security, risk management, and data protection, and are looking for a role where your expertise can make a real impact, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
NXTGEN is delighted to be partnering with a well established and growing local accountancy practice to recruit an Audit Assistant Manager into their close knit team. This is a fantastic opportunity for an experienced Audit Senior looking to take the next step, or an existing Assistant Manager seeking a role where they can have greater visibility, responsibility, and influence within the business. Unlike many larger firms, this opportunity offers genuine variety. Whilst audit will form the core of your role, you will also have the chance to gain exposure to accounts, advisory projects, and wider client work, making it ideal for someone who enjoys building well rounded practice experience rather than being siloed into one service line. The firm has built an excellent reputation locally and is continuing to grow, creating exciting opportunities for ambitious individuals who want to be part of that journey. You'll work closely with Partners and senior leadership, giving you direct exposure to decision making, client relationships, and the future direction of the firm. What's in it for you? Join a friendly and close knit team where your contribution is genuinely valued Work directly with Partners and senior decision makers Gain exposure to audit, accounts, and wider advisory work Clear progression opportunities as the firm continues to grow Strong client exposure and ownership from day one Supportive office based environment with plenty of collaboration and learning opportunities Opportunity to play a key role in shaping the future growth of the business The Role: Managing and leading audit assignments from planning through to completion Reviewing audit files and ensuring work is delivered to a high technical standard Acting as a key point of contact for clients throughout the audit process Supervising, mentoring, and developing junior members of the team Assisting with the preparation and review of statutory accounts Supporting Partners with advisory assignments and specialist client projects Identifying opportunities to add value to clients beyond compliance work Managing deadlines, budgets, and workflow across multiple assignments Building strong relationships with a diverse portfolio of owner managed businesses and SME clients Supporting the continued growth and development of the audit function What We're Looking For: ACA or ACCA qualified, or qualified by experience Strong audit experience gained within a UK accountancy practice Experience leading audits and reviewing the work of junior team members Good working knowledge of UK GAAP and financial reporting standards A proactive and client focused approach Strong communication and relationship building skills Someone who enjoys being part of a collaborative office environment An individual keen to broaden their exposure across different areas of practice This is a brilliant opportunity to join a firm where you'll be more than just a number. If you're looking for a role that offers variety, responsibility, strong client exposure, and the chance to be part of a growing local success story, this is definitely worth exploring.
Jun 30, 2026
Full time
NXTGEN is delighted to be partnering with a well established and growing local accountancy practice to recruit an Audit Assistant Manager into their close knit team. This is a fantastic opportunity for an experienced Audit Senior looking to take the next step, or an existing Assistant Manager seeking a role where they can have greater visibility, responsibility, and influence within the business. Unlike many larger firms, this opportunity offers genuine variety. Whilst audit will form the core of your role, you will also have the chance to gain exposure to accounts, advisory projects, and wider client work, making it ideal for someone who enjoys building well rounded practice experience rather than being siloed into one service line. The firm has built an excellent reputation locally and is continuing to grow, creating exciting opportunities for ambitious individuals who want to be part of that journey. You'll work closely with Partners and senior leadership, giving you direct exposure to decision making, client relationships, and the future direction of the firm. What's in it for you? Join a friendly and close knit team where your contribution is genuinely valued Work directly with Partners and senior decision makers Gain exposure to audit, accounts, and wider advisory work Clear progression opportunities as the firm continues to grow Strong client exposure and ownership from day one Supportive office based environment with plenty of collaboration and learning opportunities Opportunity to play a key role in shaping the future growth of the business The Role: Managing and leading audit assignments from planning through to completion Reviewing audit files and ensuring work is delivered to a high technical standard Acting as a key point of contact for clients throughout the audit process Supervising, mentoring, and developing junior members of the team Assisting with the preparation and review of statutory accounts Supporting Partners with advisory assignments and specialist client projects Identifying opportunities to add value to clients beyond compliance work Managing deadlines, budgets, and workflow across multiple assignments Building strong relationships with a diverse portfolio of owner managed businesses and SME clients Supporting the continued growth and development of the audit function What We're Looking For: ACA or ACCA qualified, or qualified by experience Strong audit experience gained within a UK accountancy practice Experience leading audits and reviewing the work of junior team members Good working knowledge of UK GAAP and financial reporting standards A proactive and client focused approach Strong communication and relationship building skills Someone who enjoys being part of a collaborative office environment An individual keen to broaden their exposure across different areas of practice This is a brilliant opportunity to join a firm where you'll be more than just a number. If you're looking for a role that offers variety, responsibility, strong client exposure, and the chance to be part of a growing local success story, this is definitely worth exploring.
Procurement Transformation Consultant London/Hybrid - in the office 2 days a week 6 month initial contract Day Rate from £600 via Umbrella Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. For the past 21 years, my high-profile client has been getting customers of failed authorised financial services firms back on track. Their strength is in their numbers. Since 2001, they have helped 6.5m customers and paid back £26bn in compensation. Over the years they have continually strived to be better, faster, and more empathetic to their customers' needs in an ever more complex financial world. Their people have worked together to make sure they can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. As an organisation they make a difference, and in which their people truly make a difference. The Role Lead and accelerate key procurement transformation initiatives alongside the Procurement Manager in reshaping and modernising the procurement function, operating at a senior level with a high degree of autonomy and providing independent leadership across key initiatives. The role will focus on driving consistency across the procurement lifecycle, identifying and enabling digital transformation opportunities, and embedding a centre-led Supplier Relationship Management (SRM) framework. This is not a BAU sourcing role ; focus is on transformation, frameworks and process improvement rather than running tenders. Key Responsibilities Procurement Function Transformation Provide oversight and expert guidance in the development and implementation of standardised procurement documents (templates, guidance, toolkits) covering the full procurement lifecycle. Ensure consistency, compliance and quality across all procurement documentation. Introduce best practice approaches to improve efficiency, reduce duplication and strengthen governance. Digital Procurement & Innovation Identify opportunities for digitalisation across procurement processes and activities. Provide recommendations for short-term improvements and develop a long-term digital procurement roadmap. Support the adoption of systems, tools and automation to enhance procurement delivery and reporting. Supplier Relationship Management (SRM) Support the design and embedding of a centre-led SRM framework across the organisation. Develop process maps, templates and guidance to enable effective implementation. Promote consistent SRM practices, including performance management, supplier segmentation and governance structures. Procurement Delivery Undertake procurement projects and sourcing activities as directed by the Procurement Manager. Provide expert advice and support to stakeholders on procurement strategy, sourcing routes and commercial considerations. Ensure procurement activity aligns with organisational policies, regulatory requirements and best practice. Stakeholder Engagement & Change Management Engage with internal stakeholders to support the adoption of new processes, tools and frameworks. Provide guidance and training where required to embed changes. Act as a trusted advisor to stakeholders at all levels. Essential Criteria Experience & Knowledge Significant experience operating at a senior level within procurement. Proven experience in procurement transformation and change management, particularly relating to processes, templates and governance. Strong expertise in Supplier Relationship Management (SRM), including framework design and implementation. Demonstrable experience in digitising procurement processes or delivering procurement technology improvements. Skills & Competencies Strong analytical and problem-solving skills with the ability to identify and implement improvements. Excellent stakeholder engagement and influencing skills, including working with senior leadership. Ability to develop practical tools, templates and frameworks that drive consistency and efficiency. Strong project management skills with the ability to manage multiple priorities. Personal Attributes Proactive and results-driven with a focus on delivery. Collaborative approach with the ability to build strong working relationships. Adaptable and comfortable working in a changing environment. Desirable Criteria Experience in public sector procurement. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 30, 2026
Contractor
Procurement Transformation Consultant London/Hybrid - in the office 2 days a week 6 month initial contract Day Rate from £600 via Umbrella Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. For the past 21 years, my high-profile client has been getting customers of failed authorised financial services firms back on track. Their strength is in their numbers. Since 2001, they have helped 6.5m customers and paid back £26bn in compensation. Over the years they have continually strived to be better, faster, and more empathetic to their customers' needs in an ever more complex financial world. Their people have worked together to make sure they can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. As an organisation they make a difference, and in which their people truly make a difference. The Role Lead and accelerate key procurement transformation initiatives alongside the Procurement Manager in reshaping and modernising the procurement function, operating at a senior level with a high degree of autonomy and providing independent leadership across key initiatives. The role will focus on driving consistency across the procurement lifecycle, identifying and enabling digital transformation opportunities, and embedding a centre-led Supplier Relationship Management (SRM) framework. This is not a BAU sourcing role ; focus is on transformation, frameworks and process improvement rather than running tenders. Key Responsibilities Procurement Function Transformation Provide oversight and expert guidance in the development and implementation of standardised procurement documents (templates, guidance, toolkits) covering the full procurement lifecycle. Ensure consistency, compliance and quality across all procurement documentation. Introduce best practice approaches to improve efficiency, reduce duplication and strengthen governance. Digital Procurement & Innovation Identify opportunities for digitalisation across procurement processes and activities. Provide recommendations for short-term improvements and develop a long-term digital procurement roadmap. Support the adoption of systems, tools and automation to enhance procurement delivery and reporting. Supplier Relationship Management (SRM) Support the design and embedding of a centre-led SRM framework across the organisation. Develop process maps, templates and guidance to enable effective implementation. Promote consistent SRM practices, including performance management, supplier segmentation and governance structures. Procurement Delivery Undertake procurement projects and sourcing activities as directed by the Procurement Manager. Provide expert advice and support to stakeholders on procurement strategy, sourcing routes and commercial considerations. Ensure procurement activity aligns with organisational policies, regulatory requirements and best practice. Stakeholder Engagement & Change Management Engage with internal stakeholders to support the adoption of new processes, tools and frameworks. Provide guidance and training where required to embed changes. Act as a trusted advisor to stakeholders at all levels. Essential Criteria Experience & Knowledge Significant experience operating at a senior level within procurement. Proven experience in procurement transformation and change management, particularly relating to processes, templates and governance. Strong expertise in Supplier Relationship Management (SRM), including framework design and implementation. Demonstrable experience in digitising procurement processes or delivering procurement technology improvements. Skills & Competencies Strong analytical and problem-solving skills with the ability to identify and implement improvements. Excellent stakeholder engagement and influencing skills, including working with senior leadership. Ability to develop practical tools, templates and frameworks that drive consistency and efficiency. Strong project management skills with the ability to manage multiple priorities. Personal Attributes Proactive and results-driven with a focus on delivery. Collaborative approach with the ability to build strong working relationships. Adaptable and comfortable working in a changing environment. Desirable Criteria Experience in public sector procurement. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior HR Manager Tech c 80K Hybrid City of London Are you ready to build something from the ground up? We're partnering with a growing, international tech business to appoint its first dedicated people leader. This is a unique opportunity to create, shape and embed a modern HR function within a highly successful organisation that is continuing to expand both in the UK and internationally. This is not a role for someone who wants to inherit a well-established HR department. Instead, you'll have the opportunity to design processes, influence culture, support leaders and build a people agenda that genuinely adds value to the business. Working closely with senior leadership, you'll be the trusted advisor on all people matters while remaining hands-on enough to manage operational activity when required. You'll be responsible for: Developing and implementing HR policies, processes and frameworks Providing expert guidance on UK employment law and employee relations Supporting and coaching managers across the business Driving workforce planning and organisational development initiatives Using people data and insights to support business decisions Leading on boarding, performance management and employee life cycle activities Creating a positive, engaging and high-performing culture Building the foundations for a scalable HR function as the business continues to grow About You We're looking for someone who combines strategic thinking with a practical, hands-on approach. Experience within fintech or technology environments is essential Strong generalist HR leadership experience Excellent knowledge of UK employment law Experience building or improving HR processes and people frameworks Confidence influencing senior stakeholders A proactive, solutions-focused mindset Strong interpersonal skills and natural presence The ability to balance challenge with approach ability Most importantly, you'll be someone who enjoys building relationships, thrives in a collaborative culture and isn't afraid to roll up your sleeves when needed. What's on Offer? Opportunity to build and shape a people function from the ground up Direct exposure to senior leadership and key business decisions Growing international business with ambitious plans Hybrid working environment Genuine opportunity to make a lasting impact This role would suit an ambitious HR professional who wants to move beyond maintaining processes and instead create them. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jun 30, 2026
Full time
Senior HR Manager Tech c 80K Hybrid City of London Are you ready to build something from the ground up? We're partnering with a growing, international tech business to appoint its first dedicated people leader. This is a unique opportunity to create, shape and embed a modern HR function within a highly successful organisation that is continuing to expand both in the UK and internationally. This is not a role for someone who wants to inherit a well-established HR department. Instead, you'll have the opportunity to design processes, influence culture, support leaders and build a people agenda that genuinely adds value to the business. Working closely with senior leadership, you'll be the trusted advisor on all people matters while remaining hands-on enough to manage operational activity when required. You'll be responsible for: Developing and implementing HR policies, processes and frameworks Providing expert guidance on UK employment law and employee relations Supporting and coaching managers across the business Driving workforce planning and organisational development initiatives Using people data and insights to support business decisions Leading on boarding, performance management and employee life cycle activities Creating a positive, engaging and high-performing culture Building the foundations for a scalable HR function as the business continues to grow About You We're looking for someone who combines strategic thinking with a practical, hands-on approach. Experience within fintech or technology environments is essential Strong generalist HR leadership experience Excellent knowledge of UK employment law Experience building or improving HR processes and people frameworks Confidence influencing senior stakeholders A proactive, solutions-focused mindset Strong interpersonal skills and natural presence The ability to balance challenge with approach ability Most importantly, you'll be someone who enjoys building relationships, thrives in a collaborative culture and isn't afraid to roll up your sleeves when needed. What's on Offer? Opportunity to build and shape a people function from the ground up Direct exposure to senior leadership and key business decisions Growing international business with ambitious plans Hybrid working environment Genuine opportunity to make a lasting impact This role would suit an ambitious HR professional who wants to move beyond maintaining processes and instead create them. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Senior Cyber Security Analyst Central London (1 day per week onsite) up to 85,000 + benefits About the Role This is a highly visible opportunity to join a growing global Cyber Defence function at an exciting stage of transformation and centralisation. Cyber security remains a core strategic priority for the organisation as it continues to modernise operations and strengthen resilience across a complex international environment. The successful individual will play a critical role in strengthening operational security capabilities while helping shape the future direction of the team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The Opportunity We are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional SOC analyst position focused purely on alert investigation. Instead, this role requires an individual capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft-focused, with particular emphasis on: Microsoft Sentinel Microsoft Defender XDR Azure security and secure-by-design principles Detection engineering and automation Threat and vulnerability management You will work closely with global technology and cyber teams to continuously improve monitoring, detection, response and remediation capabilities across hybrid cloud and on-premise environments. Key Responsibilities Incident Response & Major Incident Management Lead the end-to-end management of cyber security incidents across global environments. Take ownership of incident triage, severity assessment and response coordination across P1-P4 incidents. Lead incident bridge calls and coordinate technical and business stakeholders throughout the incident lifecycle. Assess technical, operational and commercial impact to support effective decision-making under pressure. Provide clear, calm and structured communications to both technical teams and senior leadership. Drive containment, eradication, recovery and post-incident improvement activities. Conduct root cause analysis and ensure lessons learned are embedded into operational processes and controls. Develop and maintain incident response procedures, playbooks and documentation aligned to industry best practice. Detection Engineering & Security Automation Configure, optimise and continuously improve Microsoft Sentinel and Microsoft Defender technologies. Develop and tune detection logic using KQL to identify emerging threats and attacker behaviours. Build and maintain automated SOAR workflows using Logic Apps and related technologies. Integrate Microsoft security tooling with third-party technologies and service providers. Identify monitoring gaps and improve visibility across cloud and on-premise environments. Maintain high-quality technical documentation for detections, automations and operational workflows. Cloud Security & Secure-by-Design Support secure configuration and operational security across Azure and associated cloud services. Collaborate with infrastructure and engineering teams to embed secure-by-design principles. Evaluate configuration changes and ensure alignment with security standards and controls. Support implementation and optimisation of Microsoft Defender security policies across endpoint, identity, cloud and email platforms. Contribute to the continuous improvement of cloud security posture across global operations. Threat & Vulnerability Management Support and enhance the vulnerability management programme across infrastructure, cloud and endpoint environments. Work with tools such as Microsoft Defender Vulnerability Management and Tenable to identify and prioritise vulnerabilities. Translate vulnerability findings into actionable remediation plans with technology stakeholders. Leverage cyber threat intelligence to improve detection capabilities and prioritisation decisions. Track remediation progress and provide meaningful risk reporting to cyber leadership. Stakeholder Management & Collaboration Partner with Group IT, Regional IT and wider technology teams across multiple geographies. Act as a trusted advisor across operational security, incident response and cyber defence activities. Balance technical risk with operational realities and business priorities. Demonstrate strong stakeholder management and communication skills at all levels of the organisation. Contribute to a positive cyber security culture and continuous improvement mindset across the business. What We're Looking For Essential Experience Proven experience leading cyber security incidents end-to-end within enterprise environments. Strong background in Security Operations, Cyber Defence, Incident Response or Blue Team functions. Experience operating within hybrid cloud and on-premise environments. Hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Azure security technologies. Experience with detection engineering, threat detection and security automation. Exposure to vulnerability management platforms such as Tenable or Microsoft Defender Vulnerability Management. Experience managing stakeholder communications during high-severity incidents. Strong understanding of attacker tactics, techniques and procedures (TTPs). Technical Skills Strong Microsoft security ecosystem expertise. Advanced KQL experience for investigations, detections and reporting. Experience building automation workflows using Logic Apps or similar technologies. Knowledge of cloud security principles across Azure and ideally AWS or Google Cloud. Familiarity with industry frameworks such as NIST and ISO 27001. Personal Attributes We are particularly interested in individuals who demonstrate: Calmness under pressure Strong ownership and accountability Excellent communication and stakeholder management skills Commercial awareness alongside technical depth Gravitas and confidence leading senior incident discussions The ability to know when to stop investigating and start managing the wider incident process What's on Offer Highly visible role within a growing global cyber security function Genuine ownership and influence across security operations Opportunity to shape and mature cyber defence capabilities globally Strong balance of technical depth and business engagement Clear long-term progression opportunities as the team expands Flexible hybrid working with only 1 day per week onsite in Central London To apply for this fantastic opportunity please send your CV
Jun 30, 2026
Full time
Senior Cyber Security Analyst Central London (1 day per week onsite) up to 85,000 + benefits About the Role This is a highly visible opportunity to join a growing global Cyber Defence function at an exciting stage of transformation and centralisation. Cyber security remains a core strategic priority for the organisation as it continues to modernise operations and strengthen resilience across a complex international environment. The successful individual will play a critical role in strengthening operational security capabilities while helping shape the future direction of the team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The Opportunity We are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional SOC analyst position focused purely on alert investigation. Instead, this role requires an individual capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft-focused, with particular emphasis on: Microsoft Sentinel Microsoft Defender XDR Azure security and secure-by-design principles Detection engineering and automation Threat and vulnerability management You will work closely with global technology and cyber teams to continuously improve monitoring, detection, response and remediation capabilities across hybrid cloud and on-premise environments. Key Responsibilities Incident Response & Major Incident Management Lead the end-to-end management of cyber security incidents across global environments. Take ownership of incident triage, severity assessment and response coordination across P1-P4 incidents. Lead incident bridge calls and coordinate technical and business stakeholders throughout the incident lifecycle. Assess technical, operational and commercial impact to support effective decision-making under pressure. Provide clear, calm and structured communications to both technical teams and senior leadership. Drive containment, eradication, recovery and post-incident improvement activities. Conduct root cause analysis and ensure lessons learned are embedded into operational processes and controls. Develop and maintain incident response procedures, playbooks and documentation aligned to industry best practice. Detection Engineering & Security Automation Configure, optimise and continuously improve Microsoft Sentinel and Microsoft Defender technologies. Develop and tune detection logic using KQL to identify emerging threats and attacker behaviours. Build and maintain automated SOAR workflows using Logic Apps and related technologies. Integrate Microsoft security tooling with third-party technologies and service providers. Identify monitoring gaps and improve visibility across cloud and on-premise environments. Maintain high-quality technical documentation for detections, automations and operational workflows. Cloud Security & Secure-by-Design Support secure configuration and operational security across Azure and associated cloud services. Collaborate with infrastructure and engineering teams to embed secure-by-design principles. Evaluate configuration changes and ensure alignment with security standards and controls. Support implementation and optimisation of Microsoft Defender security policies across endpoint, identity, cloud and email platforms. Contribute to the continuous improvement of cloud security posture across global operations. Threat & Vulnerability Management Support and enhance the vulnerability management programme across infrastructure, cloud and endpoint environments. Work with tools such as Microsoft Defender Vulnerability Management and Tenable to identify and prioritise vulnerabilities. Translate vulnerability findings into actionable remediation plans with technology stakeholders. Leverage cyber threat intelligence to improve detection capabilities and prioritisation decisions. Track remediation progress and provide meaningful risk reporting to cyber leadership. Stakeholder Management & Collaboration Partner with Group IT, Regional IT and wider technology teams across multiple geographies. Act as a trusted advisor across operational security, incident response and cyber defence activities. Balance technical risk with operational realities and business priorities. Demonstrate strong stakeholder management and communication skills at all levels of the organisation. Contribute to a positive cyber security culture and continuous improvement mindset across the business. What We're Looking For Essential Experience Proven experience leading cyber security incidents end-to-end within enterprise environments. Strong background in Security Operations, Cyber Defence, Incident Response or Blue Team functions. Experience operating within hybrid cloud and on-premise environments. Hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Azure security technologies. Experience with detection engineering, threat detection and security automation. Exposure to vulnerability management platforms such as Tenable or Microsoft Defender Vulnerability Management. Experience managing stakeholder communications during high-severity incidents. Strong understanding of attacker tactics, techniques and procedures (TTPs). Technical Skills Strong Microsoft security ecosystem expertise. Advanced KQL experience for investigations, detections and reporting. Experience building automation workflows using Logic Apps or similar technologies. Knowledge of cloud security principles across Azure and ideally AWS or Google Cloud. Familiarity with industry frameworks such as NIST and ISO 27001. Personal Attributes We are particularly interested in individuals who demonstrate: Calmness under pressure Strong ownership and accountability Excellent communication and stakeholder management skills Commercial awareness alongside technical depth Gravitas and confidence leading senior incident discussions The ability to know when to stop investigating and start managing the wider incident process What's on Offer Highly visible role within a growing global cyber security function Genuine ownership and influence across security operations Opportunity to shape and mature cyber defence capabilities globally Strong balance of technical depth and business engagement Clear long-term progression opportunities as the team expands Flexible hybrid working with only 1 day per week onsite in Central London To apply for this fantastic opportunity please send your CV
Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring managed security services and strategic security programmes. Key Responsibilities Business Development Identify cybersecurity opportunities within existing customer accounts. Develop account-specific security growth plans. Build and maintain a qualified cybersecurity sales pipeline. Support Account Directors in developing security-led opportunities. Engage with customer stakeholders to understand business risks and security challenges. Customer Engagement Lead cybersecurity discovery workshops and customer discussions. Engage with CIOs, CISOs, IT Directors, Compliance Managers, and business leaders. Translate technical cybersecurity solutions into business outcomes and risk reduction. Present cybersecurity strategies, roadmaps, and investment recommendations. Solution Sales Position and sell cybersecurity solutions and services including: Managed Detection & Response (MDR) Security Operations Centre (SOC) services Microsoft Security solutions Identity & Access Management Cloud Security Vulnerability Management Security Assessments Compliance and Governance Services Security Awareness Training Work with technical architects and consultants to develop customer proposals and business cases. Vendor Management Develop strong relationships with strategic security vendors. Leverage vendor funding, campaigns, and lead generation initiatives. Participate in joint customer engagements and marketing activities. Sales Enablement Increase cybersecurity awareness and capability across the sales organisation. Provide coaching and guidance to Account Directors. Share market trends, competitive intelligence, and best practices. Support internal training and sales campaigns. Experience & Skills Essential Proven experience selling cybersecurity solutions or services. Strong understanding of the cybersecurity market and threat landscape. Experience engaging with senior customer stakeholders. Ability to develop and execute sales strategies. Strong commercial and business development skills. Experience working with technology vendors and partner ecosystems. Excellent presentation, communication, and stakeholder management skills. Desirable Experience within an MSP, MSSP, VAR, or systems integrator. Knowledge of Microsoft Security, Sentinel, Defender, Entra, and Security Copilot. Understanding of ISO27001, Cyber Essentials, NIS2, and GDPR. Relevant cybersecurity or sales certifications. Key Performance Indicators Cybersecurity pipeline generated. Cybersecurity revenue won. Managed Security Services ARR growth. Number of security assessments sold. Number of strategic customer security plans developed. Vendor-funded opportunities generated. Security revenue growth across strategic accounts. Personal Attributes Consultative and customer-focused. Commercially driven. Credible at executive level. Collaborative team player. Self-motivated and proactive. Passionate about cybersecurity and emerging technologies. Role Success Statement Success in this role will be measured by the growth of cybersecurity revenue, recurring managed services, and the ability to establish as a trusted cybersecurity advisor within its customer base.
Jun 30, 2026
Full time
Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring managed security services and strategic security programmes. Key Responsibilities Business Development Identify cybersecurity opportunities within existing customer accounts. Develop account-specific security growth plans. Build and maintain a qualified cybersecurity sales pipeline. Support Account Directors in developing security-led opportunities. Engage with customer stakeholders to understand business risks and security challenges. Customer Engagement Lead cybersecurity discovery workshops and customer discussions. Engage with CIOs, CISOs, IT Directors, Compliance Managers, and business leaders. Translate technical cybersecurity solutions into business outcomes and risk reduction. Present cybersecurity strategies, roadmaps, and investment recommendations. Solution Sales Position and sell cybersecurity solutions and services including: Managed Detection & Response (MDR) Security Operations Centre (SOC) services Microsoft Security solutions Identity & Access Management Cloud Security Vulnerability Management Security Assessments Compliance and Governance Services Security Awareness Training Work with technical architects and consultants to develop customer proposals and business cases. Vendor Management Develop strong relationships with strategic security vendors. Leverage vendor funding, campaigns, and lead generation initiatives. Participate in joint customer engagements and marketing activities. Sales Enablement Increase cybersecurity awareness and capability across the sales organisation. Provide coaching and guidance to Account Directors. Share market trends, competitive intelligence, and best practices. Support internal training and sales campaigns. Experience & Skills Essential Proven experience selling cybersecurity solutions or services. Strong understanding of the cybersecurity market and threat landscape. Experience engaging with senior customer stakeholders. Ability to develop and execute sales strategies. Strong commercial and business development skills. Experience working with technology vendors and partner ecosystems. Excellent presentation, communication, and stakeholder management skills. Desirable Experience within an MSP, MSSP, VAR, or systems integrator. Knowledge of Microsoft Security, Sentinel, Defender, Entra, and Security Copilot. Understanding of ISO27001, Cyber Essentials, NIS2, and GDPR. Relevant cybersecurity or sales certifications. Key Performance Indicators Cybersecurity pipeline generated. Cybersecurity revenue won. Managed Security Services ARR growth. Number of security assessments sold. Number of strategic customer security plans developed. Vendor-funded opportunities generated. Security revenue growth across strategic accounts. Personal Attributes Consultative and customer-focused. Commercially driven. Credible at executive level. Collaborative team player. Self-motivated and proactive. Passionate about cybersecurity and emerging technologies. Role Success Statement Success in this role will be measured by the growth of cybersecurity revenue, recurring managed services, and the ability to establish as a trusted cybersecurity advisor within its customer base.
Commercial Contract Specialist Fareham Engineering Salary- DOE Shape Commercial Success on Complex, High-Value Contracts We are looking for a highly skilled Commercial Contract Specialist to join our Engineering client in Fareham and play a critical role in driving commercial success across major programmes and projects. This is an exciting opportunity to work at the heart of the business leading contract negotiations, influencing bid decisions, and ensuring our agreements deliver value while protecting against risk. If you thrive in a fast-paced environment, enjoy solving complex commercial challenges, and want to make a real impact, we would love to hear from you. What You ll Be Doing as the Commercial Contract Specialist Driving Business Growth Contribute to bid/no-bid decisions and support new business opportunities Lead the development of high-quality, competitive proposals in response to customer RFPs Collaborate with cross-functional teams to shape successful bids Negotiating & Managing Contracts Lead negotiations on complex, high-value contracts, including pricing, terms, and delivery Draft and review contracts to ensure compliance with company policies and legal standards Manage contracts across their full lifecycle from proposal through to execution Managing Risk & Performance Identify and mitigate commercial and contractual risks Monitor contract performance and ensure compliance with agreed terms Recommend and implement contract changes to support programme success Supporting Programmes & Change Management Partner with Programme Managers to manage contract change control processes Track performance obligations and provide updates to stakeholders and customers Align commercial activity with project delivery Solving Complex Challenges Act as a key contact for customer queries, claims, and escalations Investigate and resolve issues through detailed analysis and negotiation Provide expert commercial guidance to internal stakeholders and leadership Leading & Improving Drive continuous improvement across contract management processes Act as a trusted advisor to senior stakeholders on major contractual matters Support and mentor junior team members and contribute to team success What We re Looking For Proven experience managing complex commercial contracts Strong negotiation and stakeholder management skills Ability to analyse risk and make sound commercial decisions Excellent communication skills with the confidence to influence at all levels Highly organised, detail-oriented, and able to manage multiple priorities Relevant Degree ideally law related Why Join? Work on high-impact, strategically important contracts Opportunities to grow and develop your career Collaborative and supportive team environment Competitive salary and benefits package Ready to Apply? If you are ready to take ownership of complex contracts and play a key role in business success, apply now or reach out to Ellie at Orion Electrotech for further details. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. INDKA
Jun 30, 2026
Full time
Commercial Contract Specialist Fareham Engineering Salary- DOE Shape Commercial Success on Complex, High-Value Contracts We are looking for a highly skilled Commercial Contract Specialist to join our Engineering client in Fareham and play a critical role in driving commercial success across major programmes and projects. This is an exciting opportunity to work at the heart of the business leading contract negotiations, influencing bid decisions, and ensuring our agreements deliver value while protecting against risk. If you thrive in a fast-paced environment, enjoy solving complex commercial challenges, and want to make a real impact, we would love to hear from you. What You ll Be Doing as the Commercial Contract Specialist Driving Business Growth Contribute to bid/no-bid decisions and support new business opportunities Lead the development of high-quality, competitive proposals in response to customer RFPs Collaborate with cross-functional teams to shape successful bids Negotiating & Managing Contracts Lead negotiations on complex, high-value contracts, including pricing, terms, and delivery Draft and review contracts to ensure compliance with company policies and legal standards Manage contracts across their full lifecycle from proposal through to execution Managing Risk & Performance Identify and mitigate commercial and contractual risks Monitor contract performance and ensure compliance with agreed terms Recommend and implement contract changes to support programme success Supporting Programmes & Change Management Partner with Programme Managers to manage contract change control processes Track performance obligations and provide updates to stakeholders and customers Align commercial activity with project delivery Solving Complex Challenges Act as a key contact for customer queries, claims, and escalations Investigate and resolve issues through detailed analysis and negotiation Provide expert commercial guidance to internal stakeholders and leadership Leading & Improving Drive continuous improvement across contract management processes Act as a trusted advisor to senior stakeholders on major contractual matters Support and mentor junior team members and contribute to team success What We re Looking For Proven experience managing complex commercial contracts Strong negotiation and stakeholder management skills Ability to analyse risk and make sound commercial decisions Excellent communication skills with the confidence to influence at all levels Highly organised, detail-oriented, and able to manage multiple priorities Relevant Degree ideally law related Why Join? Work on high-impact, strategically important contracts Opportunities to grow and develop your career Collaborative and supportive team environment Competitive salary and benefits package Ready to Apply? If you are ready to take ownership of complex contracts and play a key role in business success, apply now or reach out to Ellie at Orion Electrotech for further details. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. INDKA
Business Development Manager Reading (Covering the South East) 35,000 - 45,000 Basic OTE 70,000 Car Allowance The Opportunity Are you a true new business hunter who thrives on opening doors, winning clients and building long-term commercial relationships? We're recruiting on behalf of an established and growing Security Technology Specialist , delivering innovative solutions to organisations across the UK. Due to continued growth, they're looking for an ambitious Business Development Manager to develop new business opportunities throughout the South East. This is an exciting opportunity for a driven sales professional who enjoys building a pipeline from scratch, creating opportunities and closing deals. If you're motivated by winning business and being rewarded for your success, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for identifying and securing new business opportunities across a broad range of commercial sectors, promoting innovative security technology solutions that help organisations protect their people, property and assets. You'll manage the complete sales cycle from prospecting through to negotiation and closing, building strong relationships with decision-makers and becoming a trusted advisor to your clients. Key Responsibilities Identify and secure new business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong communication, presentation and negotiation skills. A proactive, resilient and commercially minded approach. The ability to build relationships at all levels. A full UK driving licence. We're interested in hearing from successful new business sales professionals from sectors such as technology, telecoms, SaaS, managed services, facilities management or other solution-based sales environments. What's on Offer? 35,000 - 45,000 basic salary Realistic OTE of 70,000 Car allowance of 5,700 per year Uncapped commission structure Ongoing training and career development The opportunity to join a growing and ambitious business where success is recognised and rewarded If this is of interest please send your CV to the link below INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Jun 30, 2026
Full time
Business Development Manager Reading (Covering the South East) 35,000 - 45,000 Basic OTE 70,000 Car Allowance The Opportunity Are you a true new business hunter who thrives on opening doors, winning clients and building long-term commercial relationships? We're recruiting on behalf of an established and growing Security Technology Specialist , delivering innovative solutions to organisations across the UK. Due to continued growth, they're looking for an ambitious Business Development Manager to develop new business opportunities throughout the South East. This is an exciting opportunity for a driven sales professional who enjoys building a pipeline from scratch, creating opportunities and closing deals. If you're motivated by winning business and being rewarded for your success, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for identifying and securing new business opportunities across a broad range of commercial sectors, promoting innovative security technology solutions that help organisations protect their people, property and assets. You'll manage the complete sales cycle from prospecting through to negotiation and closing, building strong relationships with decision-makers and becoming a trusted advisor to your clients. Key Responsibilities Identify and secure new business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong communication, presentation and negotiation skills. A proactive, resilient and commercially minded approach. The ability to build relationships at all levels. A full UK driving licence. We're interested in hearing from successful new business sales professionals from sectors such as technology, telecoms, SaaS, managed services, facilities management or other solution-based sales environments. What's on Offer? 35,000 - 45,000 basic salary Realistic OTE of 70,000 Car allowance of 5,700 per year Uncapped commission structure Ongoing training and career development The opportunity to join a growing and ambitious business where success is recognised and rewarded If this is of interest please send your CV to the link below INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
As a Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous but not essential. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!
Jun 30, 2026
Full time
As a Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where appropriate Profile We're looking for a confident and organised customer service professional who thrives in a fast-paced, office-based environment. You will ideally have: Previous experience in a Customer Service Executive, Advisor, or Account Support role Strong communication skills and the ability to build rapport quickly A proactive and solutions-focused approach to problem-solving Good attention to detail and organisational skills Experience working with CRM systems A team-focused mindset with a willingness to support colleagues Experience in telecoms, tech, or a B2B environment would be advantageous but not essential. Job Offer What's on Offer: Salary of 28,000 - 32,000 depending on experience Clear progression opportunities into Account Management or senior customer roles Supportive, team-oriented office environment Full product and systems training 25 days holiday + bank holidays Company pension scheme On-site parking If you are ready to take the next step in your career as a Customer Service Executive, we encourage you to apply today!