94 jobs found

We are working with a reputable law firm based in York who are looking to recruit a Conveyancing Assistant/Secretary to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant or Secretary role Experience with case management systems Proven audiotyping experience An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Audiotyping of legal documents and correspondence Salary & Working Hours Salary is £24,000 - £27,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

French & Italian Speaking Customer Service Executive Location : South West London (Zone 3) - Office-based Monday to Friday, 35 hours a week Salary : £30,000 - £32,000 per annum (depending on experience) Start Date : July/August 2026 About the company Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent French and Italian speaking Customer Service Administrator to join their friendly and supportive international team. This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international business. The role As a French and Italian Speaking Customer Service Administrator, you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. Key Responsibilities Processing and managing customer orders accurately and efficiently Responding to customer enquiries and providing effective solutions Handling customer complaints in a professional and timely manner Liaising with courier and freight companies regarding shipments and deliveries Monitoring export operations and ensuring service standards are maintained within your assigned territories Supporting the Export Sales Team across additional markets and languages when required Maintaining strong relationships with customers, agents, and distributors Skills / Experience needed Fluent spoken and written French and Italian (both languages are essential) Previous experience within customer service, administration or a similar support role Excellent communication and interpersonal skills Strong organisational abilities and attention to detail The ability to manage multiple priorities and work effectively under pressure A proactive approach and the ability to work both independently and as part of a team Benefits Salary of £30,000 - £32,000 per annum 22 days annual leave plus bank holidays Pension scheme Life assurance Incredible staff discount of up to 60% on luxury products Opportunity to work from home one day per week following successful completion of training Friendly, supportive team environment with excellent management support Working Hours or 9.00 to 17.00 with an hour for lunch If you are fluent in both French and Italian and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

Marble Talent are currently recruiting for a Customer Service Agent based in Egham. We are seeking a highly organised and customer-focused Customer Service Agent / Helpdesk Agent to join our busy Service Operations team. This is an excellent opportunity for an experienced administrator or customer service professional who enjoys problem-solving, building customer relationships, and delivering exceptional support. Key Responsibilities Act as the primary point of contact for customer enquiries via telephone and email. Log, manage and monitor service cases through to completion. Coordinate engineers, suppliers and resources to ensure service delivery. Schedule maintenance visits and service appointments. Escalate issues appropriately and communicate progress to customers. Maintain accurate customer records and case documentation. Monitor service level agreements (SLAs) and ensure targets are achieved. Produce reports and assist with service reviews. Build and maintain positive relationships with customers and stakeholders. Support continuous improvement initiatives within the service team. Personal Requirements Previous experience in a customer service, helpdesk or administration role. Excellent communication skills, both written and verbal. Strong organisational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and accuracy. Professional and confident telephone manner. Strong problem-solving abilities. Ability to work independently and as part of a team. Good knowledge of Microsoft Office applications. Benefits Comprehensive training and development opportunities. Supportive and collaborative working environment. Career progression opportunities. Company pension scheme. Employee wellbeing initiatives. Generous holiday entitlement. Salary - 32-34k per year. About Marble Talent Group Marble Talent Group are specialist engineering recruiters dedicated to supporting candidates at every stage of their careers. We pride ourselves on matching talented individuals with the right opportunities, helping them grow into successful professionals within the engineering sector.

Our client, a Global Manufacturer of high quality digital wireless headset systems, are looking to recruit an ambitious Customer Services Manager to join their fun, sociable business. Based in a fantastic London HQ (with all lunches paid for and a 2.00pm Friday finish!), this is an incredible opportunity for the right candidate.Our client have been established for over 30 years and primarily sell their solutions into the Healthcare, Retail, Hospitality and Community sectors (with some incredibly well-known clients in their portfolio!). Their market-leading products are developed with very creative design and high-quality materials that meet the needs of their wide/diverse customer community. Due to their continued success/growth, they are now actively seeking the perfect candidate to oversee/scale their Customer Service function. In a nutshell, your responsibilities will include:- Owning the day-to-day operations of an inbound Customer Services team (4 x FTE)- Leading, coaching and developing all team members- Building the processes/systems/culture that will carry the team/business into their next phase of growth- Taking a lead on how the company use AI/automation to deliver faster/smarter/more consistent customer experience(s)- Acting as the escalation point for any complex/difficult queries (maintaining the company's reputation for outstanding service)- Monitoring team workload/prioritising tickets effectively- Building the structures/processes needed to support the growing team as the business scales- Conducting regular 1-1's and reviews with individual team members, supporting professional development- Taking ownership of the company's AI implementation roadmap within customer service - bringing the team on the journey, embedding new tools into everyday practiceIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum 3 years' experience of managing an inbound B2B Customer Services/Experience team- Demonstrable experience of improving CS Agents, and of making a positive change to a CS/CX environment- Strong leadership skills, with the ability to motivate a small team- Excellent communication skills - clear, professional, and empathetic across both customer-facing and internal interactions- Genuine interest in AI tools and process automation, with the appetite to learn, experiment, and implement.If you are energised by the idea of building something, not just running it, this is the perfect opportunity!In addition to a very competitive salary, our client are also offering the following:- Amazing progression opportunities as the company continues to scale (a very exciting time to be joining!)- Amazing working hours: Monday - Thursday: 8.30am - 5.30pm / Friday: 8.30am - 2.00pm- Free lunches every day!- Fun, sociable office cultureOur client are looking to move very quickly in securing the perfect candidate, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days

Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

A growing UK-based technical distribution business is seeking a Customer Service Advisor / Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued! Location: Bristol and easily commutable from surrounding areas including Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,200 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday, 8:30am to 5:00pm, with a one-hour lunch break. However, flexible or part-time working arrangements will be considered for the right candidate. This includes up to 33 days' holiday (20 days plus Bank Holidays increasing to 25 days with service), an Employee Rewards scheme offering flexible 'quirky perks' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You'll also be joining a friendly, supportive team where you'll be made to feel welcome from day one. What will you be doing? Act as the first point of contact for telephone and email enquiries, providing a professional and efficient service Process customer orders accurately, ensuring all information is recorded correctly on internal systems Identify required parts based on engineer/customer information and source from suitable suppliers at competitive pricing Raise quotations, monitor orders, and support contract administration across multiple accounts and customers Assist with reporting, invoice allocation, credit monitoring, and general administrative support within the team What will you bring to the role? Strong communication skills with a confident and polite telephone manner Excellent attention to detail with the ability to manage multiple tasks and deadlines Good organisational skills and ability to prioritise workload effectively Competent IT skills, and a good level of Maths of English - Training will be provided on IT systems Previous experience in an administrative or customer service-based role is desirable You will be supported with full training and ongoing development to help you build confidence and progress within the business. Whether you're an experienced Customer Service Advisor, Call Centre Agent, Sales Support Administrator or simply someone with strong communication skills and a customer-first attitude, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys varied administrative work in a busy, customer-focused environment and is looking to build a long-term career with development potential. If you are proactive, reliable, and eager to learn, apply today.

A growing UK-based technical distribution business is seeking a Customer Service Advisor / Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued! Location: Bristol and commutable from surrounding areas including Newport, Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,200 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday, 8:30am to 5:00pm, with a one-hour lunch break. However, flexible or part-time working arrangements will be considered for the right candidate. This includes up to 33 days' holiday (20 days plus Bank Holidays increasing to 25 days with service), an Employee Rewards scheme offering flexible 'quirky perks' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You'll also be joining a friendly, supportive team where you'll be made to feel welcome from day one. What will you be doing? Act as the first point of contact for telephone and email enquiries, providing a professional and efficient service Process customer orders accurately, ensuring all information is recorded correctly on internal systems Identify required parts based on engineer/customer information and source from suitable suppliers at competitive pricing Raise quotations, monitor orders, and support contract administration across multiple accounts and customers Assist with reporting, invoice allocation, credit monitoring, and general administrative support within the team What will you bring to the role? Strong communication skills with a confident and polite telephone manner Excellent attention to detail with the ability to manage multiple tasks and deadlines Good organisational skills and ability to prioritise workload effectively Competent IT skills, and a good level of Maths of English - Training will be provided on IT systems Previous experience in an administrative or customer service-based role is desirable You will be supported with full training and ongoing development to help you build confidence and progress within the business. Whether you're an experienced Customer Service Advisor, Call Centre Agent, Sales Support Administrator or simply someone with strong communication skills and a customer-first attitude, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys varied administrative work in a busy, customer-focused environment and is looking to build a long-term career with development potential. If you are proactive, reliable, and eager to learn, apply today.

We are currently recruiting for a Customer Services Agent to join our client's UK HQ in fantastic offices based in Marlow. As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support. We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc. £26k plus excellent benefits, hybrid working, 9am - 5pm. Duties include Manage customer enquiries via telephone and digital channels using CRM and contact centre systems Process and manage customer orders Respond promptly and efficiently to general and order-specific enquiries Handle returns and refunds, ensuring all systems are accurately updated Support customers with order tracking and delivery updates Manage complaints professionally, resolving issues or escalating when required Accurately log all customer interactions and actions within the CRM system Collaborate with internal teams including Sales, Marketing, Logistics, and After Sales Support Skills/Experience Previous experience within a customer service role selling a product (essential) Experience using CRM systems Good understanding of Consumer Rights Act and Distance Selling Regulations Strong communication skills, both verbal and written Confident handling challenging customer situations with professionalism and empathy High level of accuracy with strong data entry and administrative skills Well-organised with excellent time management and prioritisation skills Proficient in Microsoft Office Experience with SAP and/or Salesforce (desirable) Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

About the Role: We are looking for a proactive and customer-focused Customer Services Agent (B2B) to join the Operations Team. Reporting to the Customer Services Team Leader, you will be responsible for delivering an excellent customer experience by managing enquiries, supporting order processes, and working closely with internal teams to ensure customer requirements are met. Key Responsibilities: Act as the main point of contact for customers via telephone, email, electronic communication, and face-to-face interactions Manage customer orders in line with internal procedures and customer requirements Respond efficiently to customer enquiries, providing accurate product, pricing, and delivery information Record customer interactions, feedback, complaints, and resolutions while identifying opportunities for improvement Collaborate with internal teams including Sales, Planning, Logistics, and After Sales Support to ensure smooth customer operations Skills & Experience Required: Previous experience in a customer service environment is essential Experience using CRM systems, with SAP knowledge desirable Strong communication skills with the ability to handle challenging customer conversations professionally Excellent organisational skills, attention to detail, and the ability to manage multiple priorities Confident IT skills, including Microsoft Office, with strong data entry and analytical abilities What We re Looking For: The successful Customer Services Agent (B2B) will be self-motivated, enthusiastic, and committed to delivering outstanding service. You will bring a professional and empathetic approach to resolving customer queries while supporting the wider Operations Team. If you are passionate about customer service and enjoy working in a fast-paced environment, this could be a great opportunity to make an impact.

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: Sunday to Thursday 6am - 2pm Sunday to Thursday 7am - 3pm Sunday 10am - 6pm & Monday to Thursday 11am - 7pm Sunday 10am - 6pm & Monday to Thursday 12pm - 8pm Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as English Resolving customer enquiries regarding online orders Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and the ability to work as part of a team and independently Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 21.59 and 28.56 Umbrella Essential Requirements Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Role Overview We are seeking an experienced Senior Backend Developer with strong expertise in Java and Spring Boot to design, develop, and maintain scalable Back End systems. The ideal candidate combines solid software engineering fundamentals with the ability to effectively leverage AI-powered development tools and coding assistants to accelerate delivery, improve code quality, and enhance engineering productivity. Key Responsibilities Design, develop, and maintain scalable Back End services using Java (8/11/17+) and Spring Boot Build, optimize, and maintain RESTful APIs and microservices-based applications Collaborate with Front End, DevOps, product, and AI engineering teams Use AI-assisted development tools (eg, GitHub Copilot, Cursor, ChatGPT, Claude, Gemini, etc.) to accelerate development, debugging, testing, and documentation Review, validate, and refine AI-generated code to ensure maintainability, security, and performance Design robust system architectures and contribute to technical decision-making Implement automated testing, CI/CD pipelines, and deployment processes Monitor application performance, troubleshoot issues, and optimize system reliability Conduct code reviews and mentor team members on engineering best practices and AI-assisted development workflows Document technical solutions and architecture using AI-assisted productivity tools where appropriate Required Skills & Qualifications 5+ years of hands-on Back End development experience Strong expertise in Java and Spring Boot Solid understanding of microservices architecture and distributed systems Experience designing and developing REST APIs Strong knowledge of Hibernate/JPA and relational database design Experience with messaging systems such as Kafka or RabbitMQ Hands-on experience with cloud platforms (AWS, Azure, or GCP) Experience with Docker and Kubernetes Strong database experience with PostgreSQL, MySQL, MongoDB, or similar technologies Experience with Git, CI/CD pipelines, and Agile development practices Understanding of application security, secure coding practices, and performance optimization Demonstrated experience using AI-assisted software development tools in daily engineering workflows Ability to critically evaluate, test, and improve AI-generated code and technical solutions Preferred Qualifications Experience building AI-powered applications or integrating LLM APIs Familiarity with Retrieval-Augmented Generation (RAG), vector databases, embeddings, and AI agent architectures Experience integrating services from OpenAI, Anthropic, Google Gemini, or similar AI platforms Experience working in regulated, standards-driven, or public sector environments Familiarity with Infrastructure as Code (Terraform, CloudFormation, etc.) Relevant certifications in Java, cloud technologies, or AI engineering Experience measuring and improving engineering productivity through AI-assisted development practices Strong Back End engineering fundamentals Quality and maintainability of delivered code Effective use of AI tools to increase productivity without compromising quality System design and architectural thinking Problem-solving and debugging capabilities Ability to mentor others in AI-assisted software engineering practices Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.

Customer Service Agent Southampton City Centre Competitive Salary + Quarterly Bonus We are looking for a Customer Service Agent to join a friendly and growing team in Southampton. This is a fantastic opportunity for someone who enjoys helping people, providing excellent customer service, and developing their career within a supportive environment. The Role You'll be responsible for supporting customers through inbound and outbound calls, emails, and SMS, helping them manage their accounts and finding solutions tailored to their individual circumstances. Key responsibilities include: Managing customer enquiries and account-related queries Building positive customer relationships Supporting customers with payment arrangements and account management Providing empathetic, personalised support, including to vulnerable customers Working with third-party organisations where required Maintaining accurate records and updating systems About You Strong communication and customer service skills Positive, professional, and empathetic approach Good problem-solving abilities Comfortable using computer systems Team player with a desire to learn and develop Previous customer service experience Financial services experience is beneficial but not essential Benefits Quarterly bonus scheme Ongoing training and career development Pension, life assurance and dental scheme Employee discounts platform GP and counselling support services Referral bonus scheme If you're passionate about delivering great customer experiences and want to join a supportive, people-focused business, please apply or contact Tegan at Dynamite Recruitment !

The Company: A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. The Role: Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. This is a broad and varied position where no two days are ever the same. Duties include: Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications. Processing customer orders and purchase orders to suppliers. Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation. Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly. Upholding quality and compliance standards, ensuring working practices remain clear and consistent. About You: We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. Detail focussed with skills in problem solving and logical thinking. Must be comfortable pick and packing goods up to 20kg in weight.

CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients' vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION

Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of 24k pa - 28k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 24k pa - 28k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Customer Service Agent - Glasgow (City Park) Full-Time Permanent £26,000 - £28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Service Agent to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Service Agent , you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Service Agent , you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits £26,000 - £28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Service Agent , you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.