A major commercial vehicle manufacturer is looking for a parts advisor who is ready to make the step up to Part Supervisor or someone who is already a Parts Supervisor to manage a small commercial vehicle parts team. HGV or commercial vehicle part experience is ideal or similar in automotive, plant, capital equipment, agriculture or construction vehicles click apply for full job details
Aug 03, 2026
Full time
A major commercial vehicle manufacturer is looking for a parts advisor who is ready to make the step up to Part Supervisor or someone who is already a Parts Supervisor to manage a small commercial vehicle parts team. HGV or commercial vehicle part experience is ideal or similar in automotive, plant, capital equipment, agriculture or construction vehicles click apply for full job details
Parts Advisor Trowbridge Permanent Full-Time £29,304.60 Basic + £31,000 OTE Thrive Group are delighted to be working with our client based in Bath , who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis click apply for full job details
Aug 02, 2026
Full time
Parts Advisor Trowbridge Permanent Full-Time £29,304.60 Basic + £31,000 OTE Thrive Group are delighted to be working with our client based in Bath , who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis click apply for full job details
Parts Advisor (Progression to Manager) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Sidmouth Are you a Parts Advisor or similar from an automotive background looking to join one of the fastest growing businesses in the industry, that will further develop your career through a clear scope to progress into management roles in the future? Founded over 40 years ago, this aut click apply for full job details
Aug 02, 2026
Full time
Parts Advisor (Progression to Manager) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Sidmouth Are you a Parts Advisor or similar from an automotive background looking to join one of the fastest growing businesses in the industry, that will further develop your career through a clear scope to progress into management roles in the future? Founded over 40 years ago, this aut click apply for full job details
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:
Aug 02, 2026
Full time
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:
Parts Advisor (Automotive) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Exeter Are you a Parts Advisor or similar with a background in the automotive industry looking to step into a stable role within a growing motor factor company who can provide progression opportunities into management, training on parts and a bonus scheme to boost take home pay? Founded over 40 years click apply for full job details
Aug 02, 2026
Full time
Parts Advisor (Automotive) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Exeter Are you a Parts Advisor or similar with a background in the automotive industry looking to step into a stable role within a growing motor factor company who can provide progression opportunities into management, training on parts and a bonus scheme to boost take home pay? Founded over 40 years click apply for full job details
Parts Advisor Full-Time Automotive Repair Industry Are you organised, reliable, and looking to build a career within the automotive repair industry? We are seeking a motivated Parts Advisor to join our clients busy repair centre team. This is an excellent opportunity for someone with a positive attitude, strong work ethic, and willingness to learn click apply for full job details
Aug 02, 2026
Full time
Parts Advisor Full-Time Automotive Repair Industry Are you organised, reliable, and looking to build a career within the automotive repair industry? We are seeking a motivated Parts Advisor to join our clients busy repair centre team. This is an excellent opportunity for someone with a positive attitude, strong work ethic, and willingness to learn click apply for full job details
About the role We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full click apply for full job details
Aug 02, 2026
Full time
About the role We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full click apply for full job details
Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.
Aug 02, 2026
Full time
Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.
Role overview Were looking for a friendly, proactive Parts Sales Advisor to promote and sell parts and services to customers. Youll assist with inventory, merchandising, and maintaining an organised parts department. Agricultural knowledge is preferred but not essential full training is provided. Key Responsibilities: Sell and promote parts/services to internal and external customers Maintain displa click apply for full job details
Aug 01, 2026
Full time
Role overview Were looking for a friendly, proactive Parts Sales Advisor to promote and sell parts and services to customers. Youll assist with inventory, merchandising, and maintaining an organised parts department. Agricultural knowledge is preferred but not essential full training is provided. Key Responsibilities: Sell and promote parts/services to internal and external customers Maintain displa click apply for full job details
About the role An excellent opportunity has arisen for an experienced Service Manager to join Porsche Centre Silverstone. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
About the role An excellent opportunity has arisen for an experienced Service Manager to join Porsche Centre Silverstone. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Mid Sussex. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Mid Sussex. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Commercial Vehicle Parts Advisor £31,000 £32,000 Basic Salary + £2,500 £4,000 Bonus (Team Performance) Maidstone Permanent / Full Time Working Hours: Monday to Friday: 8:00am 5:15pm 1 in 3 Saturdays: 8:00am 12:30pm 22 days holiday + bank holidays Join a Busy Aftersales Parts Team We re currently recruiting for a proactive and organised Workshop Parts Sales Advisor to join a busy commercial vehicle dealership in Maidstone. This is a key internal-facing role, working closely with the workshop to ensure technicians have the right parts, at the right time, to keep productivity and efficiency running at a high level. You ll be the link between workshop control and parts supply, playing a vital role in keeping repair jobs flowing smoothly from start to finish. Key Responsibilities Serving and supporting workshop technicians with daily parts requirements Placing daily orders for vehicle repairs and workshop jobs Receiving and allocating parts to jobs and updating workshop control Pre-picking and organising parts for next-day workshop activity Monitoring job progress and adjusting parts requirements where needed Ensuring accurate and timely communication between departments Supporting workshop efficiency and minimising vehicle downtime Maintaining accurate records of parts orders and allocations What We re Looking For Previous experience in a parts, workshop or motor trade environment preferred Strong organisational skills and attention to detail Ability to work in a fast-paced, deadline-driven environment Good communication skills and team collaboration Proactive attitude with a strong work ethic Full UK Driving Licence preferred What s On Offer £31,000 £32,000 basic salary £2,500 £4,000 annual bonus (based on team performance) 22 days holiday plus bank holidays Stable, long-term role within a reputable dealership group Supportive working environment with clear processes This is an excellent opportunity for someone looking to build a long-term career within the automotive parts and workshop support environment. Apply to Stacey Hunt of ACS Recruitment Consultancy to find out more about this Commercial Vehicle Parts Advisor vacancy.
Aug 01, 2026
Full time
Commercial Vehicle Parts Advisor £31,000 £32,000 Basic Salary + £2,500 £4,000 Bonus (Team Performance) Maidstone Permanent / Full Time Working Hours: Monday to Friday: 8:00am 5:15pm 1 in 3 Saturdays: 8:00am 12:30pm 22 days holiday + bank holidays Join a Busy Aftersales Parts Team We re currently recruiting for a proactive and organised Workshop Parts Sales Advisor to join a busy commercial vehicle dealership in Maidstone. This is a key internal-facing role, working closely with the workshop to ensure technicians have the right parts, at the right time, to keep productivity and efficiency running at a high level. You ll be the link between workshop control and parts supply, playing a vital role in keeping repair jobs flowing smoothly from start to finish. Key Responsibilities Serving and supporting workshop technicians with daily parts requirements Placing daily orders for vehicle repairs and workshop jobs Receiving and allocating parts to jobs and updating workshop control Pre-picking and organising parts for next-day workshop activity Monitoring job progress and adjusting parts requirements where needed Ensuring accurate and timely communication between departments Supporting workshop efficiency and minimising vehicle downtime Maintaining accurate records of parts orders and allocations What We re Looking For Previous experience in a parts, workshop or motor trade environment preferred Strong organisational skills and attention to detail Ability to work in a fast-paced, deadline-driven environment Good communication skills and team collaboration Proactive attitude with a strong work ethic Full UK Driving Licence preferred What s On Offer £31,000 £32,000 basic salary £2,500 £4,000 annual bonus (based on team performance) 22 days holiday plus bank holidays Stable, long-term role within a reputable dealership group Supportive working environment with clear processes This is an excellent opportunity for someone looking to build a long-term career within the automotive parts and workshop support environment. Apply to Stacey Hunt of ACS Recruitment Consultancy to find out more about this Commercial Vehicle Parts Advisor vacancy.
We are recruiting on behalf of a manufacturer-owned dealership in Staines, Greater London, for a Parts Advisor to join their busy Aftersales team. This is a permanent position offering an excellent opportunity for an experienced Parts Advisor to further develop their career within a reputable dealership environment. The successful Parts Advisor will play a key role in delivering outstanding customer service and supporting parts sales in a fast-paced motor trade setting. Benefits: Salary of 32,177 per annum plus performance bonus Monday to Friday working week, 42.5 hours Manufacturer-owned dealership with excellent brand backing Generous holiday entitlement of 25 days plus bank holidays Option to purchase and sell annual leave Staff discount on vehicle servicing, parts, and bodyshop services Supportive team environment with clear career progression pathways Duties of the Parts Advisor: Deliver excellent customer service by providing consultative solutions for parts and accessories to both internal and external clients Achieve and exceed sales targets through expert product advice based on customer needs Educate customers on the complete range of parts, ensuring accurate and appropriate recommendations Proactively identify potential new customers and develop profitable relationships Manage and retain existing customer accounts through ongoing support and follow-up Receive and process telephone and internet orders accurately and efficiently Maintain detailed and organised electronic and manual records, ensuring data accuracy Handle sensitive customer information in a confidential and professional manner Collaborate with the wider Aftersales team to ensure smooth daily operations Requirements: Proven experience as a Parts Advisor within a busy automotive parts department, ideally within a main dealer environment Strong sales background with a consultative approach Demonstrable ability to manage and develop customer relationships Excellent communication skills, both telephone and face-to-face Competent IT skills with knowledge of Microsoft Office applications (Word, Excel, Outlook) Basic literacy and numeracy qualifications Eligibility to work in the UK Well-organised, with the ability to prioritize and manage orders and records effectively If you possess the drive, communication skills, and parts knowledge to excel as a Parts Advisor, we would like to hear from you. This role offers a rewarding career path in a professional environment where your experience can be valued from day one. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Staines and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Aug 01, 2026
Full time
We are recruiting on behalf of a manufacturer-owned dealership in Staines, Greater London, for a Parts Advisor to join their busy Aftersales team. This is a permanent position offering an excellent opportunity for an experienced Parts Advisor to further develop their career within a reputable dealership environment. The successful Parts Advisor will play a key role in delivering outstanding customer service and supporting parts sales in a fast-paced motor trade setting. Benefits: Salary of 32,177 per annum plus performance bonus Monday to Friday working week, 42.5 hours Manufacturer-owned dealership with excellent brand backing Generous holiday entitlement of 25 days plus bank holidays Option to purchase and sell annual leave Staff discount on vehicle servicing, parts, and bodyshop services Supportive team environment with clear career progression pathways Duties of the Parts Advisor: Deliver excellent customer service by providing consultative solutions for parts and accessories to both internal and external clients Achieve and exceed sales targets through expert product advice based on customer needs Educate customers on the complete range of parts, ensuring accurate and appropriate recommendations Proactively identify potential new customers and develop profitable relationships Manage and retain existing customer accounts through ongoing support and follow-up Receive and process telephone and internet orders accurately and efficiently Maintain detailed and organised electronic and manual records, ensuring data accuracy Handle sensitive customer information in a confidential and professional manner Collaborate with the wider Aftersales team to ensure smooth daily operations Requirements: Proven experience as a Parts Advisor within a busy automotive parts department, ideally within a main dealer environment Strong sales background with a consultative approach Demonstrable ability to manage and develop customer relationships Excellent communication skills, both telephone and face-to-face Competent IT skills with knowledge of Microsoft Office applications (Word, Excel, Outlook) Basic literacy and numeracy qualifications Eligibility to work in the UK Well-organised, with the ability to prioritize and manage orders and records effectively If you possess the drive, communication skills, and parts knowledge to excel as a Parts Advisor, we would like to hear from you. This role offers a rewarding career path in a professional environment where your experience can be valued from day one. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Staines and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Parts Advisor (Progression to Manager) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Seaton Are you a Parts Advisor or similar from an automotive background looking to join one of the fastest growing businesses in the industry, that will further develop your career through a clear scope to progress into management roles in the future? Founded over 40 years ago, this autom click apply for full job details
Aug 01, 2026
Full time
Parts Advisor (Progression to Manager) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Seaton Are you a Parts Advisor or similar from an automotive background looking to join one of the fastest growing businesses in the industry, that will further develop your career through a clear scope to progress into management roles in the future? Founded over 40 years ago, this autom click apply for full job details
Location: Edinburgh, hybrid working Working pattern: Full-time, with flexibility to consider a four-day working week Salary: £45,000-£55,000 depending on experience Pension: Company contribution from 4% up to 9% Contract: Permanent Start date: As soon as possible Probation: Six months, with an interim review after three months Reporting to: Managing Director Share options: Available, subject to company scheme and eligibility Closing date: 7th August About CGEN CGEN Engineering is a University of Edinburgh spin-out developing new high-torque, low-speed generator and motor technologies. Our initial commercial focus is the wind industry, with a beachhead in life extension and repowering projects for existing direct-drive turbines. Our core modular permanent magnet generator technology is intended to improve how large electrical machines are designed, manufactured, transported, maintained and repaired. Beyond this core product, CGEN aims to develop a wider portfolio of generator and motor topologies for applications where efficiency, maintainability, scalability and low-speed operation are critical. CGEN is a small, growing start-up with an ambitious technical roadmap, active commercial and grant-funded projects, and plans to raise further investment as we move towards larger-scale manufacturing and field-trial activity. Our primary market is wind energy, supported by work across hydro, wave and tidal energy. We are also investigating the suitability of our technologies for marine propulsion and other emerging high-torque, low-speed applications. Training, mentoring and career development are core parts of CGEN's approach. As the company grows, team members will have opportunities to build specialist expertise, lead major workstreams and help shape the products, engineering processes and culture of the business. The role CGEN Engineering Ltd is seeking a practical and highly organised Business Operations Manager to support the next stage of growth of the company. This is a hands-on role for someone who can bring structure, coordination and follow-through to a fast-moving engineering business. The successful candidate will work closely with the Managing Director, directors and engineering team to support project delivery, grant reporting, operational planning, company administration, quality processes, board reporting and internal coordination. The role is broad, but it is not intended to replace specialist legal, finance, HR or quality advisors. Instead, the Business Operations Manager will help coordinate these areas, keep actions moving, improve internal systems and ensure that CGEN has the operational foundations needed to grow. This role would suit someone who is organised, practical and comfortable working close to the centre of a growing engineering company. Over time, there is scope for the role to develop into a broader operations leadership position as CGEN secures further investment, expands the team and formalises its internal systems. Responsibilities The Business Operations Manager will support the Managing Director and wider team across day-to-day business operations, project coordination and company administration. Key responsibilities will include: Maintaining company and project action trackers, deadlines, decisions and follow-up lists. Supporting planning and coordination of CGEN's commercial and grant-funded projects. Helping prepare grant claims, monitoring updates, project reports and supporting information. Coordinating board and director meeting papers, minutes, action logs and decision records. Maintaining company records for contracts, NDAs, insurance, policies, suppliers and compliance deadlines. Supporting procurement, supplier onboarding and document control. Supporting early quality-management activity and preparation for future ISO 9001 readiness. Coordinating recruitment administration, onboarding, employee records and probation review tracking. Supporting budget tracking, resource planning and information required by accountants or advisors. Acting as a liaison between directors, engineers, advisors, suppliers and external partners to help resolve operational issues and maintain momentum. Requirements We are looking for someone who can combine practical organisation with good judgement, attention to detail and the confidence to work across a small but growing company. Essential experience and skills: Experience in operations, project coordination, administration, business management or grant-funded project support. Strong organisational skills and the ability to manage multiple deadlines at once. Experience maintaining action trackers, project records, reports or management information. Good written communication and attention to detail. Confidence working with directors, engineers, advisors, suppliers and external partners. Existing right to work in the UK. Personal qualities The right person is likely to be: Practical, organised and comfortable taking responsibility. Able to work across detail and wider company priorities. Comfortable with routine administration as well as higher-level coordination. Proactive in following up actions and keeping people aligned. Benefits Hybrid working and work-from-home flexibility. Training and development. Stock option plan, subject to company scheme and eligibility. Full-time role, with flexibility to consider a four-day working week. Travel and working arrangements The role will be based in Edinburgh with hybrid working available. Regular attendance at CGEN's office, laboratory, workshop or partner facilities will be required. UK and occasional international travel may be required for customer meetings, project reviews, supplier visits, testing, commissioning and conferences. CGEN is currently unable to provide visa sponsorship. Applicants must already have the right to work in the UK. Application process Please submit a CV and short covering letter explaining your relevant experience and interest in the role.
Aug 01, 2026
Full time
Location: Edinburgh, hybrid working Working pattern: Full-time, with flexibility to consider a four-day working week Salary: £45,000-£55,000 depending on experience Pension: Company contribution from 4% up to 9% Contract: Permanent Start date: As soon as possible Probation: Six months, with an interim review after three months Reporting to: Managing Director Share options: Available, subject to company scheme and eligibility Closing date: 7th August About CGEN CGEN Engineering is a University of Edinburgh spin-out developing new high-torque, low-speed generator and motor technologies. Our initial commercial focus is the wind industry, with a beachhead in life extension and repowering projects for existing direct-drive turbines. Our core modular permanent magnet generator technology is intended to improve how large electrical machines are designed, manufactured, transported, maintained and repaired. Beyond this core product, CGEN aims to develop a wider portfolio of generator and motor topologies for applications where efficiency, maintainability, scalability and low-speed operation are critical. CGEN is a small, growing start-up with an ambitious technical roadmap, active commercial and grant-funded projects, and plans to raise further investment as we move towards larger-scale manufacturing and field-trial activity. Our primary market is wind energy, supported by work across hydro, wave and tidal energy. We are also investigating the suitability of our technologies for marine propulsion and other emerging high-torque, low-speed applications. Training, mentoring and career development are core parts of CGEN's approach. As the company grows, team members will have opportunities to build specialist expertise, lead major workstreams and help shape the products, engineering processes and culture of the business. The role CGEN Engineering Ltd is seeking a practical and highly organised Business Operations Manager to support the next stage of growth of the company. This is a hands-on role for someone who can bring structure, coordination and follow-through to a fast-moving engineering business. The successful candidate will work closely with the Managing Director, directors and engineering team to support project delivery, grant reporting, operational planning, company administration, quality processes, board reporting and internal coordination. The role is broad, but it is not intended to replace specialist legal, finance, HR or quality advisors. Instead, the Business Operations Manager will help coordinate these areas, keep actions moving, improve internal systems and ensure that CGEN has the operational foundations needed to grow. This role would suit someone who is organised, practical and comfortable working close to the centre of a growing engineering company. Over time, there is scope for the role to develop into a broader operations leadership position as CGEN secures further investment, expands the team and formalises its internal systems. Responsibilities The Business Operations Manager will support the Managing Director and wider team across day-to-day business operations, project coordination and company administration. Key responsibilities will include: Maintaining company and project action trackers, deadlines, decisions and follow-up lists. Supporting planning and coordination of CGEN's commercial and grant-funded projects. Helping prepare grant claims, monitoring updates, project reports and supporting information. Coordinating board and director meeting papers, minutes, action logs and decision records. Maintaining company records for contracts, NDAs, insurance, policies, suppliers and compliance deadlines. Supporting procurement, supplier onboarding and document control. Supporting early quality-management activity and preparation for future ISO 9001 readiness. Coordinating recruitment administration, onboarding, employee records and probation review tracking. Supporting budget tracking, resource planning and information required by accountants or advisors. Acting as a liaison between directors, engineers, advisors, suppliers and external partners to help resolve operational issues and maintain momentum. Requirements We are looking for someone who can combine practical organisation with good judgement, attention to detail and the confidence to work across a small but growing company. Essential experience and skills: Experience in operations, project coordination, administration, business management or grant-funded project support. Strong organisational skills and the ability to manage multiple deadlines at once. Experience maintaining action trackers, project records, reports or management information. Good written communication and attention to detail. Confidence working with directors, engineers, advisors, suppliers and external partners. Existing right to work in the UK. Personal qualities The right person is likely to be: Practical, organised and comfortable taking responsibility. Able to work across detail and wider company priorities. Comfortable with routine administration as well as higher-level coordination. Proactive in following up actions and keeping people aligned. Benefits Hybrid working and work-from-home flexibility. Training and development. Stock option plan, subject to company scheme and eligibility. Full-time role, with flexibility to consider a four-day working week. Travel and working arrangements The role will be based in Edinburgh with hybrid working available. Regular attendance at CGEN's office, laboratory, workshop or partner facilities will be required. UK and occasional international travel may be required for customer meetings, project reviews, supplier visits, testing, commissioning and conferences. CGEN is currently unable to provide visa sponsorship. Applicants must already have the right to work in the UK. Application process Please submit a CV and short covering letter explaining your relevant experience and interest in the role.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 01, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Main Dealership Service Advisor experience is a must for this role Service Advisor Basic £32k, OTE £47k Borehamwood Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 4 Saturdays (8.30am - 1pm) Our client, a Motor Trade main dealer group based in Borehamwood, are searching for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Must be IT literate. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Aug 01, 2026
Full time
Main Dealership Service Advisor experience is a must for this role Service Advisor Basic £32k, OTE £47k Borehamwood Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 4 Saturdays (8.30am - 1pm) Our client, a Motor Trade main dealer group based in Borehamwood, are searching for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Must be IT literate. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Aug 01, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Aug 01, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Aug 01, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
