Community Impact & Engagement Manager Location: Head Office: Mundells, Welwyn Garden City Salary Range: £44,447 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Executive Chef About Us At HCL, we believe the dining hall is just as important as the classroom. It's where curiosity is sparked, healthy habits are formed, and communities come together. Our purpose is simple: to feed growing minds . Every meal we serve, every programme we deliver, and every partnership we build reflects that mission. About the Role The Community Impact & Engagement Manager plays a pivotal role in bringing our purpose to life in schools. This is a highly visible and influential position, connecting children, families, and schools with food education and community initiatives that are meaningful, memorable, and long-lasting. You will act as the bridge between strategy and delivery-working across schools, internal teams, and external partners to ensure our programmes have real impact. By strengthening relationships and demonstrating measurable value, you will help shape HCL's reputation as a purpose-led catering partner and support long-term growth. Key Responsibilities 1. Driving Purpose & Social Impact Champion HCL's vision by redefining what a school caterer can be-moving beyond food provision to deliver meaningful social value Work closely with schools to understand their needs and support retention strategies Provide feedback and insight from schools to inform and improve central initiatives Support the evolution of food education programmes and delivery methods Collect and analyse feedback from pupils, schools, and stakeholders to shape future campaigns 2. Food Education & School Engagement Deliver HCL's food education programme across primary and secondary schools Lead engaging assemblies, workshops, and sessions focused on nutrition and healthy eating Coordinate a structured, rolling programme of school engagement activities Implement age-appropriate education initiatives using centrally developed resources Collaborate with operational teams to ensure effective programme delivery 3. Marketing, Communications & Content Work alongside the Marketing Team to deliver campaigns using central messaging and assets Support the rollout of educational materials and resource packs to schools Capture and share content (photos, videos, case studies) to showcase impact Contribute to newsletters, digital platforms, and social media Help produce a termly school newsletter highlighting engagement activity Demonstrate programme success through data (e.g. improved nutrition, behaviour, waste reduction) to support reporting and bids 4. Partnerships & Representation Support relationships with suppliers and partners to enhance programme delivery Represent HCL at industry events, exhibitions, and presentations Act as a credible and professional ambassador for HCL within school communities Promote HCL's food education approach to prospective and existing partners Experience & Knowledge Experience delivering education, engagement, or training programmes (ideally within schools or the public sector) Understanding of food, nutrition, or healthy eating in a school environment Knowledge of School Food Standards and allergen awareness (or willingness to learn) Skills & Attributes Delivery-focused: Able to execute plans to a consistently high standard Confident communicator: Comfortable presenting to both children and adults Organised: Strong planning and coordination skills across multiple activities Relationship builder: Develops trust with schools, colleagues, and partners Collaborative: Works effectively with cross-functional teams Professional: Represents HCL with credibility, integrity, and warmth IT literate: Confident using Microsoft Office and digital tools Flexible: Willing to travel across Hertfordshire and surrounding areas (own vehicle required) This is an opportunity to make a genuine difference in children's lives-bringing food education to life in schools and contributing to stronger, healthier communities. Equal Opportunities HCL is committed to equality, diversity, and inclusion. We treat everyone with dignity and respect and ensure equal opportunities in employment and service delivery. Health & Safety All employees are responsible for maintaining a safe working environment and taking reasonable care for their own health and safety, as well as that of others.
Jun 30, 2026
Full time
Community Impact & Engagement Manager Location: Head Office: Mundells, Welwyn Garden City Salary Range: £44,447 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Executive Chef About Us At HCL, we believe the dining hall is just as important as the classroom. It's where curiosity is sparked, healthy habits are formed, and communities come together. Our purpose is simple: to feed growing minds . Every meal we serve, every programme we deliver, and every partnership we build reflects that mission. About the Role The Community Impact & Engagement Manager plays a pivotal role in bringing our purpose to life in schools. This is a highly visible and influential position, connecting children, families, and schools with food education and community initiatives that are meaningful, memorable, and long-lasting. You will act as the bridge between strategy and delivery-working across schools, internal teams, and external partners to ensure our programmes have real impact. By strengthening relationships and demonstrating measurable value, you will help shape HCL's reputation as a purpose-led catering partner and support long-term growth. Key Responsibilities 1. Driving Purpose & Social Impact Champion HCL's vision by redefining what a school caterer can be-moving beyond food provision to deliver meaningful social value Work closely with schools to understand their needs and support retention strategies Provide feedback and insight from schools to inform and improve central initiatives Support the evolution of food education programmes and delivery methods Collect and analyse feedback from pupils, schools, and stakeholders to shape future campaigns 2. Food Education & School Engagement Deliver HCL's food education programme across primary and secondary schools Lead engaging assemblies, workshops, and sessions focused on nutrition and healthy eating Coordinate a structured, rolling programme of school engagement activities Implement age-appropriate education initiatives using centrally developed resources Collaborate with operational teams to ensure effective programme delivery 3. Marketing, Communications & Content Work alongside the Marketing Team to deliver campaigns using central messaging and assets Support the rollout of educational materials and resource packs to schools Capture and share content (photos, videos, case studies) to showcase impact Contribute to newsletters, digital platforms, and social media Help produce a termly school newsletter highlighting engagement activity Demonstrate programme success through data (e.g. improved nutrition, behaviour, waste reduction) to support reporting and bids 4. Partnerships & Representation Support relationships with suppliers and partners to enhance programme delivery Represent HCL at industry events, exhibitions, and presentations Act as a credible and professional ambassador for HCL within school communities Promote HCL's food education approach to prospective and existing partners Experience & Knowledge Experience delivering education, engagement, or training programmes (ideally within schools or the public sector) Understanding of food, nutrition, or healthy eating in a school environment Knowledge of School Food Standards and allergen awareness (or willingness to learn) Skills & Attributes Delivery-focused: Able to execute plans to a consistently high standard Confident communicator: Comfortable presenting to both children and adults Organised: Strong planning and coordination skills across multiple activities Relationship builder: Develops trust with schools, colleagues, and partners Collaborative: Works effectively with cross-functional teams Professional: Represents HCL with credibility, integrity, and warmth IT literate: Confident using Microsoft Office and digital tools Flexible: Willing to travel across Hertfordshire and surrounding areas (own vehicle required) This is an opportunity to make a genuine difference in children's lives-bringing food education to life in schools and contributing to stronger, healthier communities. Equal Opportunities HCL is committed to equality, diversity, and inclusion. We treat everyone with dignity and respect and ensure equal opportunities in employment and service delivery. Health & Safety All employees are responsible for maintaining a safe working environment and taking reasonable care for their own health and safety, as well as that of others.
Mechanical Workshop Manager / Mobile Plant Fitter Location: South Derbyshire Salary: 38,000 - 45,000 per year (depending on experience) + Overtime + Company Van We are recruiting for an experienced Mechanical Workshop Manager with a background in pump fitting, plant fitting or heavy mechanical maintenance to join a growing team supporting civil engineering and construction projects across the UK. The Role You will be responsible for managing a busy workshop while also carrying out the maintenance and repair of specialist dewatering and construction equipment. Key responsibilities include: Managing a team of workshop fitters Planning workloads and responding to breakdowns Ordering parts and managing workshop stock Inspecting and auditing equipment Servicing and repairing pumps, plant and dewatering equipment Diagnosing mechanical faults using diagnostic software Completing job sheets and timesheets accurately Occasional travel, overnight stays, weekend and night work when required Requirements Previous experience managing a workshop or leading a team of fitters Mechanical experience within plant, pumps, heavy equipment or construction machinery Ability to diagnose and repair mechanical faults confidently A mechanical qualification is desirable Able to work both independently and as part of a team Willing to undergo random drug and alcohol testing as part of a zero-tolerance policy What's on offer Salary of 38,000 - 45,000 depending on experience Overtime paid at time and a half after 8 hours and on Saturdays Double time on Sundays Company van and fuel card after successful probation Company iPhone after 6 months 25 tax-free night-out allowance Paid accommodation when working away Company PPE provided Minimum 40-hour week Holiday pay and sick pay Permanent, full-time position If you're an experienced mechanical fitter or workshop manager looking for a long-term opportunity with excellent overtime and benefits, we'd like to hear from you. Apply today with your CV.
Jun 30, 2026
Full time
Mechanical Workshop Manager / Mobile Plant Fitter Location: South Derbyshire Salary: 38,000 - 45,000 per year (depending on experience) + Overtime + Company Van We are recruiting for an experienced Mechanical Workshop Manager with a background in pump fitting, plant fitting or heavy mechanical maintenance to join a growing team supporting civil engineering and construction projects across the UK. The Role You will be responsible for managing a busy workshop while also carrying out the maintenance and repair of specialist dewatering and construction equipment. Key responsibilities include: Managing a team of workshop fitters Planning workloads and responding to breakdowns Ordering parts and managing workshop stock Inspecting and auditing equipment Servicing and repairing pumps, plant and dewatering equipment Diagnosing mechanical faults using diagnostic software Completing job sheets and timesheets accurately Occasional travel, overnight stays, weekend and night work when required Requirements Previous experience managing a workshop or leading a team of fitters Mechanical experience within plant, pumps, heavy equipment or construction machinery Ability to diagnose and repair mechanical faults confidently A mechanical qualification is desirable Able to work both independently and as part of a team Willing to undergo random drug and alcohol testing as part of a zero-tolerance policy What's on offer Salary of 38,000 - 45,000 depending on experience Overtime paid at time and a half after 8 hours and on Saturdays Double time on Sundays Company van and fuel card after successful probation Company iPhone after 6 months 25 tax-free night-out allowance Paid accommodation when working away Company PPE provided Minimum 40-hour week Holiday pay and sick pay Permanent, full-time position If you're an experienced mechanical fitter or workshop manager looking for a long-term opportunity with excellent overtime and benefits, we'd like to hear from you. Apply today with your CV.
Senior Transport Coordinator Location: Newhaven Job Type: Maternity Cover (Temporary) Working Hours: 37 hours per week - flexible on start and finish times Starting Salary: £31,966.20 Contract Duration: 01 August 2026 - 31 May 2027 Reporting to: Strategic Engineering Manager Responsible for: Coordination of fleet and asset management system We are seeking an experienced and highly organised Senior Transport Coordinator to join our Engineering Services Team. This role is crucial for managing our fleet and asset systems effectively, ensuring compliance and supporting the delivery of an efficient engineering function. Day-to-day of the role: Maintain accurate and up-to-date records across fleet and asset management systems, adhering to Service policies and manufacturer guidance. Audit the engineering services repair and maintenance programme as the department's "intelligent client," using data to monitor performance and identify risks or trends. Support the Workshop Controller in coordinating vehicle inspections, MOT/plating schedules, equipment inspections, and compliance requirements. Identify and resolve issues related to missed maintenance or inspection intervals and ensure timely resolution of outstanding or delayed job cards. Manage departmental financial processes using Oracle, ensuring all invoices and income are processed accurately and in compliance with financial regulations. Maintain and ensure accessibility of all vehicle-related legal documentation and compliance records, keeping them audit-ready. Required Skills & Qualifications: Proven experience in fleet coordination, transport compliance, maintenance planning, or a similar operational role. Strong organisational skills and adept at managing both electronic and paper-based systems. Thorough understanding of road transport operator compliance and relevant health & safety legislation. Excellent problem-solving skills with a proactive and solutions-focused approach. Effective communication skills, capable of engaging with stakeholders at all levels. High attention to detail, especially in record-keeping and financial administration. Commitment to promoting equality, diversity, and inclusion. Benefits: Opportunity to contribute to a vital engineering function that supports front-line services. Work in a collaborative and purpose-driven team. Engage in meaningful work that directly impacts operational efficiency, safety, and compliance. How to Apply: To apply for the Senior Transport Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Interviews will include questions and a short written exercise in Newhaven. This is a fantastic opportunity to play a key role in a critical area of our service delivery, ensuring our fleet operates smoothly and compliantly.
Jun 30, 2026
Contractor
Senior Transport Coordinator Location: Newhaven Job Type: Maternity Cover (Temporary) Working Hours: 37 hours per week - flexible on start and finish times Starting Salary: £31,966.20 Contract Duration: 01 August 2026 - 31 May 2027 Reporting to: Strategic Engineering Manager Responsible for: Coordination of fleet and asset management system We are seeking an experienced and highly organised Senior Transport Coordinator to join our Engineering Services Team. This role is crucial for managing our fleet and asset systems effectively, ensuring compliance and supporting the delivery of an efficient engineering function. Day-to-day of the role: Maintain accurate and up-to-date records across fleet and asset management systems, adhering to Service policies and manufacturer guidance. Audit the engineering services repair and maintenance programme as the department's "intelligent client," using data to monitor performance and identify risks or trends. Support the Workshop Controller in coordinating vehicle inspections, MOT/plating schedules, equipment inspections, and compliance requirements. Identify and resolve issues related to missed maintenance or inspection intervals and ensure timely resolution of outstanding or delayed job cards. Manage departmental financial processes using Oracle, ensuring all invoices and income are processed accurately and in compliance with financial regulations. Maintain and ensure accessibility of all vehicle-related legal documentation and compliance records, keeping them audit-ready. Required Skills & Qualifications: Proven experience in fleet coordination, transport compliance, maintenance planning, or a similar operational role. Strong organisational skills and adept at managing both electronic and paper-based systems. Thorough understanding of road transport operator compliance and relevant health & safety legislation. Excellent problem-solving skills with a proactive and solutions-focused approach. Effective communication skills, capable of engaging with stakeholders at all levels. High attention to detail, especially in record-keeping and financial administration. Commitment to promoting equality, diversity, and inclusion. Benefits: Opportunity to contribute to a vital engineering function that supports front-line services. Work in a collaborative and purpose-driven team. Engage in meaningful work that directly impacts operational efficiency, safety, and compliance. How to Apply: To apply for the Senior Transport Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Interviews will include questions and a short written exercise in Newhaven. This is a fantastic opportunity to play a key role in a critical area of our service delivery, ensuring our fleet operates smoothly and compliantly.
Programme Coordinator - Temporary (up to 24 months) Salary : £29,951 to £35,236 (dependent on experience) Contract type : Temporary: Fixed Term Contract or Secondment Hours : Full-Time Location : Poole, Dorset, England Location description : Hybrid working arrangement between home and Poole, days in the office as required by role Closing Date : Reference : 21711 About Us The RNLI is the charity that saves lives at sea. We are driving a fast-paced portfolio of change that is enabling us to save more lives in new and innovative ways. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them to support them to save lives at sea. And this is where you come in An exciting opportunity has arisen for a Programme Coordinator to join our Digital Transformation team for up to 24 months. This role will be responsible for providing coordination, guidance, and facilitation to ensure the smooth running and continual improvement of the Programme, in line with RNLI Portfolio standards and ways of working. Some of the benefits - Salary £29,951 to £35,236 (dependent on experience)- Flexible working- 26 days' annual leave plus Bank Holidays- Outstanding pension scheme- Life assurance- Health and dental cashplan About the role The Programme Coordinator will work within our Digital Transformation team, providing support and guidance to undertake coordination activities associated with the Programme, working collaboratively across the teams and wider stakeholder groups.Duties will include:- Work within the Digital Transformation team to ensure standard ways of working are in place, overseeing planning and processes in order to assure programme success. - Support Programme processes to effectively manage governance and assurance, planning, reporting, risk and issue management, recruitment and budgeting.- Schedule and coordinate programme meetings and workshops, preparing data and information and ensuring programme records are maintained.- Support with preparing board packs and content for regular management reporting and communications to stakeholders, ensuring there is quality information to inform decisions.- Support the RAIDD management process across the programme, working closely with Project Managers to ensure that logs are maintained and effectively managed. About you Our ideal candidate for the role of Programme Coordinator will be someone who is a natural collaborator with the ability to build effective relationships and influence at all levels, and work under pressure and prioritise, has an organised and flexible approach and enjoys dealing with people at all levels of seniority. You should also have: - Demonstrable, extensive experience of Excel and SharePoint. Microsoft Project and Microsoft Visio experience would be useful- Experience of working within a project and programme environment- Ability to establish and maintain strong relationships and experience of working with large stakeholder groups with differing needs- Exceptional communication skills - both written and verbal- Able to work effectively at all levels in an organisation- Experience and knowledge of change management principles, methodologies and tools (desirable)So, if you have the skills and experience required to do the role and want to support the RNLI in saving lives at sea, apply today! Safeguarding The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
Jun 30, 2026
Contractor
Programme Coordinator - Temporary (up to 24 months) Salary : £29,951 to £35,236 (dependent on experience) Contract type : Temporary: Fixed Term Contract or Secondment Hours : Full-Time Location : Poole, Dorset, England Location description : Hybrid working arrangement between home and Poole, days in the office as required by role Closing Date : Reference : 21711 About Us The RNLI is the charity that saves lives at sea. We are driving a fast-paced portfolio of change that is enabling us to save more lives in new and innovative ways. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them to support them to save lives at sea. And this is where you come in An exciting opportunity has arisen for a Programme Coordinator to join our Digital Transformation team for up to 24 months. This role will be responsible for providing coordination, guidance, and facilitation to ensure the smooth running and continual improvement of the Programme, in line with RNLI Portfolio standards and ways of working. Some of the benefits - Salary £29,951 to £35,236 (dependent on experience)- Flexible working- 26 days' annual leave plus Bank Holidays- Outstanding pension scheme- Life assurance- Health and dental cashplan About the role The Programme Coordinator will work within our Digital Transformation team, providing support and guidance to undertake coordination activities associated with the Programme, working collaboratively across the teams and wider stakeholder groups.Duties will include:- Work within the Digital Transformation team to ensure standard ways of working are in place, overseeing planning and processes in order to assure programme success. - Support Programme processes to effectively manage governance and assurance, planning, reporting, risk and issue management, recruitment and budgeting.- Schedule and coordinate programme meetings and workshops, preparing data and information and ensuring programme records are maintained.- Support with preparing board packs and content for regular management reporting and communications to stakeholders, ensuring there is quality information to inform decisions.- Support the RAIDD management process across the programme, working closely with Project Managers to ensure that logs are maintained and effectively managed. About you Our ideal candidate for the role of Programme Coordinator will be someone who is a natural collaborator with the ability to build effective relationships and influence at all levels, and work under pressure and prioritise, has an organised and flexible approach and enjoys dealing with people at all levels of seniority. You should also have: - Demonstrable, extensive experience of Excel and SharePoint. Microsoft Project and Microsoft Visio experience would be useful- Experience of working within a project and programme environment- Ability to establish and maintain strong relationships and experience of working with large stakeholder groups with differing needs- Exceptional communication skills - both written and verbal- Able to work effectively at all levels in an organisation- Experience and knowledge of change management principles, methodologies and tools (desirable)So, if you have the skills and experience required to do the role and want to support the RNLI in saving lives at sea, apply today! Safeguarding The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
We re looking for an experienced Conversion Rate Optimisation (CRO) Manager who is genuinely passionate about improving online performance to support the continued growth of a fast growing ecommerce business based in Leeds. This role offers real ownership. You ll take the lead on the company s conversion strategy, embed best-practice CRO processes across the business, and work closely with internal teams to drive measurable commercial growth across their digital platforms. The CRO Manager role sits within a mature, commercially focused ecommerce environment based in the North West. The culture is grounded and collaborative, and you ll be encouraged to challenge existing thinking. If you agree with everything that s already being done, you re probably not adding the value this business is looking for. You ll work across multiple ecommerce sites and product ranges, giving you plenty of variety and challenge. This is a fast-paced role that requires clear thinking, strong communication and the confidence to influence stakeholders across the business. The ability to translate data into practical, revenue-driving actions is key. Core Responsibilities Champion a test and learn mindset, embedding a continuous optimisation culture across the ecommerce function Work at a senior level across digital, marketing, UX and development teams to influence and drive the CRO and digital analytics agenda Own and lead the conversion strategy across multiple ecommerce platforms Deliver regular performance updates and insights to key internal stakeholders Plan and execute A/B testing and website optimisation initiatives using qualitative and quantitative data to improve conversion rate, AOV, engagement and bounce rate Collaborate closely with in-house designers, developers and digital teams to bring tests and improvements to life Analyse A/B and MVT test results, clearly demonstrating impact on conversion and revenue Support digital marketing activity by ensuring landing pages and user journeys are optimised to deliver campaign objectives Analyse end-to-end customer journeys using heatmaps, session replays, surveys and user feedback Produce clear test summaries with performance analysis and actionable recommendations for next steps Experience / Skills Required Proven experience delivering CRO initiatives with clear commercial impact, ideally within ecommerce Hands-on experience using CRO tools such as Optimizely, VWO, Monetate or Adobe Target Strong understanding of usability best practice and user behaviour At least 2 years experience using website analytics tools such as Google Analytics Practical experience of A/B and multivariate testing Commercially minded, self-motivated and comfortable influencing stakeholders Highly data-driven with a strong focus on results and ROI Confident contributing to presentations, workshops and senior-level discussions This Conversion Rate Optimisation Manager role is live and plays a key part in the ongoing growth of the ecommerce operation. For immediate consideration and full details, please apply ASAP.
Jun 30, 2026
Full time
We re looking for an experienced Conversion Rate Optimisation (CRO) Manager who is genuinely passionate about improving online performance to support the continued growth of a fast growing ecommerce business based in Leeds. This role offers real ownership. You ll take the lead on the company s conversion strategy, embed best-practice CRO processes across the business, and work closely with internal teams to drive measurable commercial growth across their digital platforms. The CRO Manager role sits within a mature, commercially focused ecommerce environment based in the North West. The culture is grounded and collaborative, and you ll be encouraged to challenge existing thinking. If you agree with everything that s already being done, you re probably not adding the value this business is looking for. You ll work across multiple ecommerce sites and product ranges, giving you plenty of variety and challenge. This is a fast-paced role that requires clear thinking, strong communication and the confidence to influence stakeholders across the business. The ability to translate data into practical, revenue-driving actions is key. Core Responsibilities Champion a test and learn mindset, embedding a continuous optimisation culture across the ecommerce function Work at a senior level across digital, marketing, UX and development teams to influence and drive the CRO and digital analytics agenda Own and lead the conversion strategy across multiple ecommerce platforms Deliver regular performance updates and insights to key internal stakeholders Plan and execute A/B testing and website optimisation initiatives using qualitative and quantitative data to improve conversion rate, AOV, engagement and bounce rate Collaborate closely with in-house designers, developers and digital teams to bring tests and improvements to life Analyse A/B and MVT test results, clearly demonstrating impact on conversion and revenue Support digital marketing activity by ensuring landing pages and user journeys are optimised to deliver campaign objectives Analyse end-to-end customer journeys using heatmaps, session replays, surveys and user feedback Produce clear test summaries with performance analysis and actionable recommendations for next steps Experience / Skills Required Proven experience delivering CRO initiatives with clear commercial impact, ideally within ecommerce Hands-on experience using CRO tools such as Optimizely, VWO, Monetate or Adobe Target Strong understanding of usability best practice and user behaviour At least 2 years experience using website analytics tools such as Google Analytics Practical experience of A/B and multivariate testing Commercially minded, self-motivated and comfortable influencing stakeholders Highly data-driven with a strong focus on results and ROI Confident contributing to presentations, workshops and senior-level discussions This Conversion Rate Optimisation Manager role is live and plays a key part in the ongoing growth of the ecommerce operation. For immediate consideration and full details, please apply ASAP.
Hardware Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This is a key role focused on ensuring equipment is built, configured, repaired and deployed efficiently while maintaining high standards of quality, organisation and customer service. You'll play an important role in supporting project delivery, service operations and the ongoing development of the hardware function. What will you be doing? You'll be responsible for overseeing the day-to-day operation of the hardware and deployment function, ensuring builds, repairs, configurations and equipment rollouts are completed efficiently and to agreed standards. You'll manage workshop engineers, coordinate workloads, monitor capacity and ensure equipment is delivered within agreed timescales. Working closely with Service Desk, Projects and Procurement teams, you'll support customer deployments, project rollouts and internal operational requirements. The role will also involve managing stock levels, maintaining supplier relationships, overseeing operational processes and ensuring all documentation is accurate and compliant. You'll identify opportunities for continuous improvement while driving quality, efficiency and service excellence across the hardware services team. What will you need? Experience working within an IT workshop, deployment, service desk or technical support environment Previous experience managing, supervising or mentoring technical teams Strong knowledge of IT hardware including laptops, desktops, servers and peripheral devices Experience coordinating hardware builds, repairs and deployment activities Understanding of stock control, inventory management and procurement processes Experience working within SLA-driven service environments Strong organisational and workload management skills Excellent communication and stakeholder management abilities Strong attention to detail and commitment to quality standards A proactive and hands-on approach to leadership and problem solving What would be desirable? Experience working within an MSP environment Knowledge of Autotask PSA or similar service management platforms Experience supporting project deployment activities Understanding of ISO, QMS or service management frameworks Exposure to supplier management and procurement activities Experience developing junior engineers, apprentices or workshop staff To Apply Please apply directly through this advert or email your CV to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS Hardware Operations Manager, IT Hardware, Hardware Deployment, Asset Management, Configuration Services, Workshop Operations, Technical Support, MSP, Service Delivery, Stock Management, Inventory Control, Procurement, Team Leadership, Project Delivery, Autotask, IT Infrastructure
Jun 30, 2026
Full time
Hardware Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This is a key role focused on ensuring equipment is built, configured, repaired and deployed efficiently while maintaining high standards of quality, organisation and customer service. You'll play an important role in supporting project delivery, service operations and the ongoing development of the hardware function. What will you be doing? You'll be responsible for overseeing the day-to-day operation of the hardware and deployment function, ensuring builds, repairs, configurations and equipment rollouts are completed efficiently and to agreed standards. You'll manage workshop engineers, coordinate workloads, monitor capacity and ensure equipment is delivered within agreed timescales. Working closely with Service Desk, Projects and Procurement teams, you'll support customer deployments, project rollouts and internal operational requirements. The role will also involve managing stock levels, maintaining supplier relationships, overseeing operational processes and ensuring all documentation is accurate and compliant. You'll identify opportunities for continuous improvement while driving quality, efficiency and service excellence across the hardware services team. What will you need? Experience working within an IT workshop, deployment, service desk or technical support environment Previous experience managing, supervising or mentoring technical teams Strong knowledge of IT hardware including laptops, desktops, servers and peripheral devices Experience coordinating hardware builds, repairs and deployment activities Understanding of stock control, inventory management and procurement processes Experience working within SLA-driven service environments Strong organisational and workload management skills Excellent communication and stakeholder management abilities Strong attention to detail and commitment to quality standards A proactive and hands-on approach to leadership and problem solving What would be desirable? Experience working within an MSP environment Knowledge of Autotask PSA or similar service management platforms Experience supporting project deployment activities Understanding of ISO, QMS or service management frameworks Exposure to supplier management and procurement activities Experience developing junior engineers, apprentices or workshop staff To Apply Please apply directly through this advert or email your CV to By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS Hardware Operations Manager, IT Hardware, Hardware Deployment, Asset Management, Configuration Services, Workshop Operations, Technical Support, MSP, Service Delivery, Stock Management, Inventory Control, Procurement, Team Leadership, Project Delivery, Autotask, IT Infrastructure
First Military Recruitment Ltd
Perry Barr, Birmingham
AR868 Rental Manager Location: Perry Barr Salary: £40,000 + Vehicle Overview: First Military Recruitment are currently seeking a Rental Manager on behalf of one of our clients. This is an excellent opportunity for an experienced rental, logistics, or transport professional to take responsibility for the management and continuous improvement of the Rental Department. The successful candidate will ensure all activities are carried out safely and effectively to deliver high levels of customer satisfaction and maximum commercial benefit. The Rental Manager will lead the administration of the short-term rental fleet, including rental agreements, invoicing, and credit notes, while liaising closely with customers, sales teams, and service departments to maintain fleet availability and operational efficiency. Duties and Responsibilities: Ensure rental contracts are raised accurately, signed prior to equipment delivery, and invoiced in a timely manner. Log and proactively monitor all rental enquiries. Manage customer queries relating to invoicing, current agreements, and terminated contracts. Respond to customer and sales enquiries promptly, aiming to respond within two hours. Accurately select equipment and coordinate workshop jobs to ensure completion within required timescales. Manage regional transport arrangements, ensuring delivery and collection documentation is completed accurately and on time. Ensure returned equipment inspections are completed promptly, with damage estimates followed up and resolved efficiently. Manage the termination of short-term and rolling contracts to maximise fleet utilisation and maintain accurate asset tracking. Produce rolling three-month rental forecasts. Assist with annual budgeting and year-end stock audit activities. Agree rental rates in conjunction with the sales team and directly with customers where required. Maintain service records and liaise with insurance providers regarding relevant documentation. Ensure all rented assets comply with LOLER and PUWER requirements. Oversee all rental department administration, including new customer documentation, reporting, and process support. Skills and Qualifications: Strong administrative, organisational, and customer service skills. Good Microsoft Office skills, including intermediate Excel knowledge such as pivot tables and data manipulation. Excellent telephone manner with the ability to communicate effectively with customers and internal departments. Proven experience within transportation, rental, and logistics environments. Ability to build strong working relationships with internal and external stakeholders. Knowledge of LOLER regulations. Experience with Baan or SAP would be advantageous. Engineering background and/or forklift truck knowledge would be beneficial. Location: Perry Barr Salary: £40,000 + Vehicle
Jun 30, 2026
Full time
AR868 Rental Manager Location: Perry Barr Salary: £40,000 + Vehicle Overview: First Military Recruitment are currently seeking a Rental Manager on behalf of one of our clients. This is an excellent opportunity for an experienced rental, logistics, or transport professional to take responsibility for the management and continuous improvement of the Rental Department. The successful candidate will ensure all activities are carried out safely and effectively to deliver high levels of customer satisfaction and maximum commercial benefit. The Rental Manager will lead the administration of the short-term rental fleet, including rental agreements, invoicing, and credit notes, while liaising closely with customers, sales teams, and service departments to maintain fleet availability and operational efficiency. Duties and Responsibilities: Ensure rental contracts are raised accurately, signed prior to equipment delivery, and invoiced in a timely manner. Log and proactively monitor all rental enquiries. Manage customer queries relating to invoicing, current agreements, and terminated contracts. Respond to customer and sales enquiries promptly, aiming to respond within two hours. Accurately select equipment and coordinate workshop jobs to ensure completion within required timescales. Manage regional transport arrangements, ensuring delivery and collection documentation is completed accurately and on time. Ensure returned equipment inspections are completed promptly, with damage estimates followed up and resolved efficiently. Manage the termination of short-term and rolling contracts to maximise fleet utilisation and maintain accurate asset tracking. Produce rolling three-month rental forecasts. Assist with annual budgeting and year-end stock audit activities. Agree rental rates in conjunction with the sales team and directly with customers where required. Maintain service records and liaise with insurance providers regarding relevant documentation. Ensure all rented assets comply with LOLER and PUWER requirements. Oversee all rental department administration, including new customer documentation, reporting, and process support. Skills and Qualifications: Strong administrative, organisational, and customer service skills. Good Microsoft Office skills, including intermediate Excel knowledge such as pivot tables and data manipulation. Excellent telephone manner with the ability to communicate effectively with customers and internal departments. Proven experience within transportation, rental, and logistics environments. Ability to build strong working relationships with internal and external stakeholders. Knowledge of LOLER regulations. Experience with Baan or SAP would be advantageous. Engineering background and/or forklift truck knowledge would be beneficial. Location: Perry Barr Salary: £40,000 + Vehicle
Fostering Supervising Social Worker - Greater Manchester An exceptional opportunity has arisen for a dedicated and qualified Social Worker to join a leading independent fostering agency renowned for its "Outstanding" Ofsted rating. Job Summary Role Type: Full-time, Permanent vacancy. Working Hours: 37.5 hours per week, structured from Monday to Friday. Remuneration: An annual salary of up to 42,000, which includes a comprehensive car allowance. Key Purpose: The successful candidate will work collaboratively with an allocated caseload of foster carers to cultivate and sustain safe, nurturing, and stable family environments for looked-after children. Line Management: The position reports directly to the Registered or Deputy Manager. Core Responsibilities Supervise foster carer caseloads to maintain high care standards. Provide high-quality guidance and routine support visits. Support annual reviews and present cases to fostering panels. Identify training needs and contribute to support groups and workshops. Assist carers in preparing youth for independent living. Participate in the out-of-hours on-call rota. Liaise with local authorities to meet children's holistic needs. Monitor and update care, placement, PEP, and pathway plans. Complete individual risk assessments and safe caring plans. Maintain accurate, timely chronological case recordings. Ensure compliance with safeguarding procedures and regulations. Attend professional multi-agency meetings and support events. Maintain all records according to GDPR guidelines. Benefits & Rewards Generous annual leave entitlement of 30 days, plus 8 bank holidays and your birthday off. Excellent Private Dental and Healthcare schemes. Company Pension Scheme with options to increase individual contributions. Life Assurance benefit valued at up to 3 times the annual salary. Additional financial compensation for out-of-hours rota participation. Robust training pathways and clear career progression opportunities within an expanding national organisation. Requirements Must be a Qualified Registered Social Worker with a valid professional registration. Enhanced Disclosure & Barring Service (DBS) check is mandatory. Full driving licence and willingness to manage associated vehicle responsibilities. Apply Share the Opportunity and Earn! Know someone who would be a great fit? Refer them and earn a 300 referral bonus if they're successfully placed. To discuss this vacancy in more detail or if you'd be interested in hearing about similar opportunities please contact Ethan Proud via: Mobile: (phone number removed) Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Jun 30, 2026
Full time
Fostering Supervising Social Worker - Greater Manchester An exceptional opportunity has arisen for a dedicated and qualified Social Worker to join a leading independent fostering agency renowned for its "Outstanding" Ofsted rating. Job Summary Role Type: Full-time, Permanent vacancy. Working Hours: 37.5 hours per week, structured from Monday to Friday. Remuneration: An annual salary of up to 42,000, which includes a comprehensive car allowance. Key Purpose: The successful candidate will work collaboratively with an allocated caseload of foster carers to cultivate and sustain safe, nurturing, and stable family environments for looked-after children. Line Management: The position reports directly to the Registered or Deputy Manager. Core Responsibilities Supervise foster carer caseloads to maintain high care standards. Provide high-quality guidance and routine support visits. Support annual reviews and present cases to fostering panels. Identify training needs and contribute to support groups and workshops. Assist carers in preparing youth for independent living. Participate in the out-of-hours on-call rota. Liaise with local authorities to meet children's holistic needs. Monitor and update care, placement, PEP, and pathway plans. Complete individual risk assessments and safe caring plans. Maintain accurate, timely chronological case recordings. Ensure compliance with safeguarding procedures and regulations. Attend professional multi-agency meetings and support events. Maintain all records according to GDPR guidelines. Benefits & Rewards Generous annual leave entitlement of 30 days, plus 8 bank holidays and your birthday off. Excellent Private Dental and Healthcare schemes. Company Pension Scheme with options to increase individual contributions. Life Assurance benefit valued at up to 3 times the annual salary. Additional financial compensation for out-of-hours rota participation. Robust training pathways and clear career progression opportunities within an expanding national organisation. Requirements Must be a Qualified Registered Social Worker with a valid professional registration. Enhanced Disclosure & Barring Service (DBS) check is mandatory. Full driving licence and willingness to manage associated vehicle responsibilities. Apply Share the Opportunity and Earn! Know someone who would be a great fit? Refer them and earn a 300 referral bonus if they're successfully placed. To discuss this vacancy in more detail or if you'd be interested in hearing about similar opportunities please contact Ethan Proud via: Mobile: (phone number removed) Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Product Manager (Contract) - 3 Months East Anglia (Ipswich / Cambridge / Norwich / Chelmsford)Hybrid - 3 days on-site£400-£500 (Umbrella) per day (Inside IR35) We're supporting a well-established organisation to hire a Product Manager on an initial 3-month contract , working on the evolution of a client-facing digital platform .This is a hands-on role combining Product Manager and Product Owner responsibilities , with a focus on shaping and delivering an interactive client portal aligned to a wider digital strategy .You'll operate at the centre of business and technology, helping to translate strategic objectives into clear, actionable product delivery , while improving workflows and user experience across the platform. You'll take ownership of a product area, working across the full lifecycle from discovery and planning through to delivery and iteration . Key responsibilities include: Owning and shaping the product roadmap and backlog aligned to the client digital strategy Working closely with technical teams to define, prioritise, and deliver product features Engaging stakeholders across the business to ensure alignment and clarity of objectives Leading workshops, discovery sessions, and requirement gathering Translating complex requirements into clear user stories and deliverables Driving improvements to client journeys, workflows, and platform usability Communicating progress and product direction through clear, concise storytelling Supporting Agile ceremonies and ensuring effective sprint delivery Skills and Experience Proven experience as a Product Manager or Product Owner , with ownership of multiple products or product areas Background in professional services environments (e.g. legal, financial services, consulting) Strong analytical mindset with the ability to interpret data and drive insights Confident and concise storyteller , able to clearly communicate product decisions and direction Experience working closely with engineering teams in Agile environments Demonstrated ability to manage stakeholders and translate business needs into product outcomes Experience working on client-facing platforms, portals, or digital products is highly beneficial If you're a hands-on Product Manager who thrives in stakeholder-heavy environments and enjoys improving real-world processes and systems, we'd love to hear from you. Apply using the link provided
Jun 30, 2026
Contractor
Product Manager (Contract) - 3 Months East Anglia (Ipswich / Cambridge / Norwich / Chelmsford)Hybrid - 3 days on-site£400-£500 (Umbrella) per day (Inside IR35) We're supporting a well-established organisation to hire a Product Manager on an initial 3-month contract , working on the evolution of a client-facing digital platform .This is a hands-on role combining Product Manager and Product Owner responsibilities , with a focus on shaping and delivering an interactive client portal aligned to a wider digital strategy .You'll operate at the centre of business and technology, helping to translate strategic objectives into clear, actionable product delivery , while improving workflows and user experience across the platform. You'll take ownership of a product area, working across the full lifecycle from discovery and planning through to delivery and iteration . Key responsibilities include: Owning and shaping the product roadmap and backlog aligned to the client digital strategy Working closely with technical teams to define, prioritise, and deliver product features Engaging stakeholders across the business to ensure alignment and clarity of objectives Leading workshops, discovery sessions, and requirement gathering Translating complex requirements into clear user stories and deliverables Driving improvements to client journeys, workflows, and platform usability Communicating progress and product direction through clear, concise storytelling Supporting Agile ceremonies and ensuring effective sprint delivery Skills and Experience Proven experience as a Product Manager or Product Owner , with ownership of multiple products or product areas Background in professional services environments (e.g. legal, financial services, consulting) Strong analytical mindset with the ability to interpret data and drive insights Confident and concise storyteller , able to clearly communicate product decisions and direction Experience working closely with engineering teams in Agile environments Demonstrated ability to manage stakeholders and translate business needs into product outcomes Experience working on client-facing platforms, portals, or digital products is highly beneficial If you're a hands-on Product Manager who thrives in stakeholder-heavy environments and enjoys improving real-world processes and systems, we'd love to hear from you. Apply using the link provided
Job Description: Location: Colnbrook Salary: £49,000 Hours: Week 1: 06 30 Week 2: 14 00 (30-minute unpaid lunch) Plus alternate Saturdays: 07 00 Are you an experienced HGV Technician looking for your next challenge with a well-established and growing organisation? We're recruiting on behalf of a leading business within the environmental services sector for a skilled HGV Technician to join its busy workshop in Colnbrook. This is an excellent opportunity to work within a modern fleet operation where you'll play a key role in maintaining vehicle reliability, maximising fleet availability, and supporting an essential nationwide service. Reporting to the Workshop Manager, you'll be responsible for carrying out high-quality maintenance, inspections, servicing and repairs across a diverse HGV fleet while ensuring all work is completed safely, efficiently and to the highest standards. Key Responsibilities Carry out scheduled servicing, inspections and repairs on HGVs, including warranty work. Diagnose and repair mechanical, hydraulic, pneumatic and electrical faults. Prepare vehicles for annual MOT inspections. Complete maintenance records and job documentation accurately using company systems. Ensure all work complies with manufacturer specifications and DVSA regulations. Maintain high standards of health and safety within the workshop. Support and mentor apprentice technicians where appropriate. Provide roadside assistance when required. Attend manufacturer and technical training to maintain current knowledge. Work flexibly to support operational requirements, including occasional cover at other depots if needed. About You We're looking for someone who has: City & Guilds, NVQ Level 3 or equivalent qualification in HGV Maintenance, or significant relevant industry experience. Strong experience maintaining and repairing HGVs. Excellent fault-finding and diagnostic skills. Knowledge of hydraulic, pneumatic and electrical vehicle systems. A good understanding of current workshop health and safety legislation. The ability to work independently and as part of a busy team. Strong problem-solving skills and attention to detail. A professional, reliable and proactive approach. Desirable: HGV Class 2 licence or above. Driver CPC qualification. Digital Tachograph Card. What's on Offer? Competitive salary. Excellent work-life balance with rotating shifts. Stable, long-term career with a well-established employer. Ongoing manufacturer and technical training. Career progression opportunities. Modern workshop and fleet. Supportive team environment. Comprehensive benefits package. If you're an experienced HGV Technician looking to join a respected organisation that invests in its people, we'd love to hear from you.
Jun 30, 2026
Full time
Job Description: Location: Colnbrook Salary: £49,000 Hours: Week 1: 06 30 Week 2: 14 00 (30-minute unpaid lunch) Plus alternate Saturdays: 07 00 Are you an experienced HGV Technician looking for your next challenge with a well-established and growing organisation? We're recruiting on behalf of a leading business within the environmental services sector for a skilled HGV Technician to join its busy workshop in Colnbrook. This is an excellent opportunity to work within a modern fleet operation where you'll play a key role in maintaining vehicle reliability, maximising fleet availability, and supporting an essential nationwide service. Reporting to the Workshop Manager, you'll be responsible for carrying out high-quality maintenance, inspections, servicing and repairs across a diverse HGV fleet while ensuring all work is completed safely, efficiently and to the highest standards. Key Responsibilities Carry out scheduled servicing, inspections and repairs on HGVs, including warranty work. Diagnose and repair mechanical, hydraulic, pneumatic and electrical faults. Prepare vehicles for annual MOT inspections. Complete maintenance records and job documentation accurately using company systems. Ensure all work complies with manufacturer specifications and DVSA regulations. Maintain high standards of health and safety within the workshop. Support and mentor apprentice technicians where appropriate. Provide roadside assistance when required. Attend manufacturer and technical training to maintain current knowledge. Work flexibly to support operational requirements, including occasional cover at other depots if needed. About You We're looking for someone who has: City & Guilds, NVQ Level 3 or equivalent qualification in HGV Maintenance, or significant relevant industry experience. Strong experience maintaining and repairing HGVs. Excellent fault-finding and diagnostic skills. Knowledge of hydraulic, pneumatic and electrical vehicle systems. A good understanding of current workshop health and safety legislation. The ability to work independently and as part of a busy team. Strong problem-solving skills and attention to detail. A professional, reliable and proactive approach. Desirable: HGV Class 2 licence or above. Driver CPC qualification. Digital Tachograph Card. What's on Offer? Competitive salary. Excellent work-life balance with rotating shifts. Stable, long-term career with a well-established employer. Ongoing manufacturer and technical training. Career progression opportunities. Modern workshop and fleet. Supportive team environment. Comprehensive benefits package. If you're an experienced HGV Technician looking to join a respected organisation that invests in its people, we'd love to hear from you.
Project Manager Mechanical Utilities c£60k+, plus car, 25 days hols, private health Reporting to the Operations Manager, this role is for a focused and dedicated person who will be responsible for looking after the company s onsite project work, operating throughout Hampshire and West Sussex. This includes, but is not limited to, site survey, technical specification, quoting, delivery and commissioning. All aspects of onsite health and safety are to be adhered to ensuring the company meets its requirements and objectives within the policies and procedures for quality (ISO 9001), the environment (ISO 14001) and health & safety (ISO 45001). The successful candidate will be required to: Attend site and liaise with clients to survey new and existing client enquiries and jobs When surveying work, interpret the full client requirements, and build a specification, detailing all site survey information and taking photographs Enter all site survey information, including photos, onto our company job costing system for full transparency to the rest of the business Liaise with suppliers and specialist sub-contractors to produce all pricing for the job/project, including company man hours, and produce/issue a detailed scope and pricing document for our tendering department Upon award from the client, procure all materials, liaise with specialist sub-contractors, by requesting PO s to be raised by the Planning Co-Ordinator/Administrator Compile and issue job/project specific RAMS and any specific client health and safety paperwork Prior to or during the sitework, attend any necessary onsite client meetings Where required, kick start the job/project with the sitework team Project Manage the job, ensuring the site team follow the RAMS and adhering to both company and the clients onsite policies/procedures Ensure all specialist sub-contractors issue their RAMS, approve them, and ensure that they adhere to them when working onsite under the company s instruction Where necessary assist with onsite commissioning and, if required, produce any QA packs or commissioning documents When projects incur any workshop activities, liaise with the Operations Manager to oversee the workshop work as per the specification and pricing model for each job/project Ideal Skills, Training & Qualifications An engineering background, with Water Utilities and/or Power Industry experience Full UK driving licence Experience of, or a good understanding of, onsite health and safety rules & regulations Water Hygiene trained or a good understanding of sewerage/clean water hygiene training can be provided Confined space trained or a good understanding of confined spaces training can be provided An excellent communicator for both client meetings and site team instructions Good organisational skills with a strong ability to multi-task This role is an exciting opportunity to join a growing company, with a solid customer base, and a vision for the future which includes promotion and new roles. The position is full time (40 hours per week), and includes 25 days annual leave plus the statutory bank holidays. The pay is very competitive, with an immediate enrolment within the company pension scheme, and the position includes a company vehicle, mobile phone, laptop etc.
Jun 30, 2026
Full time
Project Manager Mechanical Utilities c£60k+, plus car, 25 days hols, private health Reporting to the Operations Manager, this role is for a focused and dedicated person who will be responsible for looking after the company s onsite project work, operating throughout Hampshire and West Sussex. This includes, but is not limited to, site survey, technical specification, quoting, delivery and commissioning. All aspects of onsite health and safety are to be adhered to ensuring the company meets its requirements and objectives within the policies and procedures for quality (ISO 9001), the environment (ISO 14001) and health & safety (ISO 45001). The successful candidate will be required to: Attend site and liaise with clients to survey new and existing client enquiries and jobs When surveying work, interpret the full client requirements, and build a specification, detailing all site survey information and taking photographs Enter all site survey information, including photos, onto our company job costing system for full transparency to the rest of the business Liaise with suppliers and specialist sub-contractors to produce all pricing for the job/project, including company man hours, and produce/issue a detailed scope and pricing document for our tendering department Upon award from the client, procure all materials, liaise with specialist sub-contractors, by requesting PO s to be raised by the Planning Co-Ordinator/Administrator Compile and issue job/project specific RAMS and any specific client health and safety paperwork Prior to or during the sitework, attend any necessary onsite client meetings Where required, kick start the job/project with the sitework team Project Manage the job, ensuring the site team follow the RAMS and adhering to both company and the clients onsite policies/procedures Ensure all specialist sub-contractors issue their RAMS, approve them, and ensure that they adhere to them when working onsite under the company s instruction Where necessary assist with onsite commissioning and, if required, produce any QA packs or commissioning documents When projects incur any workshop activities, liaise with the Operations Manager to oversee the workshop work as per the specification and pricing model for each job/project Ideal Skills, Training & Qualifications An engineering background, with Water Utilities and/or Power Industry experience Full UK driving licence Experience of, or a good understanding of, onsite health and safety rules & regulations Water Hygiene trained or a good understanding of sewerage/clean water hygiene training can be provided Confined space trained or a good understanding of confined spaces training can be provided An excellent communicator for both client meetings and site team instructions Good organisational skills with a strong ability to multi-task This role is an exciting opportunity to join a growing company, with a solid customer base, and a vision for the future which includes promotion and new roles. The position is full time (40 hours per week), and includes 25 days annual leave plus the statutory bank holidays. The pay is very competitive, with an immediate enrolment within the company pension scheme, and the position includes a company vehicle, mobile phone, laptop etc.
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 30, 2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Ernest Gordon Recruitment Limited
Sherburn In Elmet, Yorkshire
Mechanic (HGV / Trailers) 47,000 - 57,000 + Overtime + Seasonal Varying Hours + Monday-Friday + Days-Based + Workshop Based + Progression + Company Benefits Sherburn in Elmet, West Yorkshire Are you a Mechanic from an automotive background looking for a Monday to Friday local based role, within a national leading company who are known for looking after staff offering progression to Fleet Manager and beyond on a bespoke range of vehicles for the Live Event industry who offer overtime to increase your earnings and a good work life balance? This company are a leading provider of scaffolding and staging services for a broad range of live events ranging from major festivals to household name musical acts. They have been established for over 30 years and due to an ever-increasing workload is looking to grow their friendly and professional team. In this varied role you will be working on a broad range of HGVs, Vans and Trailers as you carry out servicing, inspection, testing and diagnosis of mechanical faults. Further to this you will also provide support for the events team with loading trailers in the yard and being on standby to help de-rig and assist with other project responsibilities as you work 8am-5pm during the low season (November - March) and 7am-6 during the peak season (April - October). This local based role would suit a Mechanic or who has experience in Mechanics or similar looking for a varied position working on a range of work vehicles for the events industry offering stability and optional overtime to increase your earnings. The Role: Servicing and repair on bespoke HGVs, Vans and Trailers Testing and inspection for mechanical faults 8am-5pm (November-March) and 7am-6pm (April-October) Optional overtime regularly available The Person: Mechanic Happy to work extended hours in peak season Full Driving Licence Commutable to Sherburn in Elmet Vehicle, HGV, Technician, Mechanical, Automotive, Maintenance, Forklift, Trailer, Engineering, Van, Live Events, Monday-Friday, West Yorkshire, Sherburn in Elmet, Overtime, Castleford, Brayton, Overtime Reference: BBBH26002 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 30, 2026
Full time
Mechanic (HGV / Trailers) 47,000 - 57,000 + Overtime + Seasonal Varying Hours + Monday-Friday + Days-Based + Workshop Based + Progression + Company Benefits Sherburn in Elmet, West Yorkshire Are you a Mechanic from an automotive background looking for a Monday to Friday local based role, within a national leading company who are known for looking after staff offering progression to Fleet Manager and beyond on a bespoke range of vehicles for the Live Event industry who offer overtime to increase your earnings and a good work life balance? This company are a leading provider of scaffolding and staging services for a broad range of live events ranging from major festivals to household name musical acts. They have been established for over 30 years and due to an ever-increasing workload is looking to grow their friendly and professional team. In this varied role you will be working on a broad range of HGVs, Vans and Trailers as you carry out servicing, inspection, testing and diagnosis of mechanical faults. Further to this you will also provide support for the events team with loading trailers in the yard and being on standby to help de-rig and assist with other project responsibilities as you work 8am-5pm during the low season (November - March) and 7am-6 during the peak season (April - October). This local based role would suit a Mechanic or who has experience in Mechanics or similar looking for a varied position working on a range of work vehicles for the events industry offering stability and optional overtime to increase your earnings. The Role: Servicing and repair on bespoke HGVs, Vans and Trailers Testing and inspection for mechanical faults 8am-5pm (November-March) and 7am-6pm (April-October) Optional overtime regularly available The Person: Mechanic Happy to work extended hours in peak season Full Driving Licence Commutable to Sherburn in Elmet Vehicle, HGV, Technician, Mechanical, Automotive, Maintenance, Forklift, Trailer, Engineering, Van, Live Events, Monday-Friday, West Yorkshire, Sherburn in Elmet, Overtime, Castleford, Brayton, Overtime Reference: BBBH26002 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
A rare opportunity has arisen for an experienced Tax Director to join my clients highly regarded team in their Warrington, Cheshire offices. This role is a pure tax advisory role that covers private client and corporate projects, the positions key responsibilities include: • Preparing technical reports covering private client and corporate projects • Project managing advisory assignments, implementation Tax Director through to completion, liaising with solicitors, banks etc • Helping with technical training and staff mentoring • Delivering workshops and presentations when required Preferred Qualifications and Experience: • CTA Qualified Tax Advisor at Manager level • If you want to help clients through business challenges by taking ownership, solving problems, and coming up with creative solutions, they want to hear from you. • Excellent computer skills, including Xero, Sage, Accounting and Taxation software Benefits • 27 days holiday a year (excluding bank holidays) • Your birthday off every year • Employee assistance program • Life assurance cover (4 x annual salary) • Long service awards • Free parking • Flexible working • Enhanced maternity and paternity pay • Salary sacrifice scheme • Competitive salaries • A series of health and wellbeing initiatives throughout the year; including yoga sessions, meditation techniques and many more! • Comprehensive, development, management and leadership training programmes as well as apprenticeships and traineeships at all levels Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
Jun 30, 2026
Full time
A rare opportunity has arisen for an experienced Tax Director to join my clients highly regarded team in their Warrington, Cheshire offices. This role is a pure tax advisory role that covers private client and corporate projects, the positions key responsibilities include: • Preparing technical reports covering private client and corporate projects • Project managing advisory assignments, implementation Tax Director through to completion, liaising with solicitors, banks etc • Helping with technical training and staff mentoring • Delivering workshops and presentations when required Preferred Qualifications and Experience: • CTA Qualified Tax Advisor at Manager level • If you want to help clients through business challenges by taking ownership, solving problems, and coming up with creative solutions, they want to hear from you. • Excellent computer skills, including Xero, Sage, Accounting and Taxation software Benefits • 27 days holiday a year (excluding bank holidays) • Your birthday off every year • Employee assistance program • Life assurance cover (4 x annual salary) • Long service awards • Free parking • Flexible working • Enhanced maternity and paternity pay • Salary sacrifice scheme • Competitive salaries • A series of health and wellbeing initiatives throughout the year; including yoga sessions, meditation techniques and many more! • Comprehensive, development, management and leadership training programmes as well as apprenticeships and traineeships at all levels Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
Commissioning Manager (National)£68,000 per annum BedfordPermanent Hybrid Working Sitting within the commissioning team as part of the debt function, this role focuses on supporting the National Programme Procurement Lead to design, implement and support national commissioning programmes for debt advice. Working closely with commercial, policy and delivery colleagues in a matrix environment, the postholder will ensure that the full commercial lifecycle - from programme design and application processes to grant award, monitoring, performance management and evaluation - reflects MaPS' strategic priorities and regulatory responsibilities. The role will champion good practice, strengthen provider capability, and ensure that funding supports high quality, client focused debt advice services. The role may also act as deputy to the National Programme Procurement Lead. Why This Role Matters Collaborate with internal and external stakeholders to gain insights and ensure that commissioned debt advice services are aligned with MaPS' strategic objectives. Support and contribute to the entire commissioning process, from identification of needs to the evaluation of service delivery, ensuring compliance with MaPS' policies and regulatory requirements. Identify and mitigate risks associated with the commissioning of debt advice services, ensuring that potential issues are addressed promptly and effectively. Support the development and continuous improvement of commissioning frameworks, resources and processes, incorporating best practices and feedback from stakeholders. Developing and maintaining effective records and collateral to support programme governance Sector liaison including the development and facilitation of engagement sessions and workshops for service providers to enhance their understanding of MaPS' commissioning requirements and improve service delivery outcomes. What You'll Bring To excel in this role, you will need to demonstrate:Essential Understanding of the debt advice sector or similar Understanding of the funding commissioning lifecycle, relevant commercial standards and the responsibilities of public-sector
Jun 30, 2026
Full time
Commissioning Manager (National)£68,000 per annum BedfordPermanent Hybrid Working Sitting within the commissioning team as part of the debt function, this role focuses on supporting the National Programme Procurement Lead to design, implement and support national commissioning programmes for debt advice. Working closely with commercial, policy and delivery colleagues in a matrix environment, the postholder will ensure that the full commercial lifecycle - from programme design and application processes to grant award, monitoring, performance management and evaluation - reflects MaPS' strategic priorities and regulatory responsibilities. The role will champion good practice, strengthen provider capability, and ensure that funding supports high quality, client focused debt advice services. The role may also act as deputy to the National Programme Procurement Lead. Why This Role Matters Collaborate with internal and external stakeholders to gain insights and ensure that commissioned debt advice services are aligned with MaPS' strategic objectives. Support and contribute to the entire commissioning process, from identification of needs to the evaluation of service delivery, ensuring compliance with MaPS' policies and regulatory requirements. Identify and mitigate risks associated with the commissioning of debt advice services, ensuring that potential issues are addressed promptly and effectively. Support the development and continuous improvement of commissioning frameworks, resources and processes, incorporating best practices and feedback from stakeholders. Developing and maintaining effective records and collateral to support programme governance Sector liaison including the development and facilitation of engagement sessions and workshops for service providers to enhance their understanding of MaPS' commissioning requirements and improve service delivery outcomes. What You'll Bring To excel in this role, you will need to demonstrate:Essential Understanding of the debt advice sector or similar Understanding of the funding commissioning lifecycle, relevant commercial standards and the responsibilities of public-sector
Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to / call Nichola on
Jun 30, 2026
Full time
Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to / call Nichola on
Dealer Development Truck Sales Coach - Associate Location: Field based position Nationwide Salary: Competitive day rate Contract: Self Employed / Associate Do you want to boost the future towards a safe, secure and sustainable world At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team. Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you. A Day in the Life and the Impact You ll Make: As a Dealer Development Coach, you ll be out in the field partnering closely with truck dealers across the UK, coaching sales teams and leadership to embed best-in-class Daimler Truck sales processes. Your day will involve delivering hands-on coaching, facilitating workshops, and working alongside stakeholders to drive meaningful behavioural and cultural change. You ll play a key role in improving sales performance, identifying areas for development, and ensuring new systems and ways of working are effectively adopted ultimately shaping stronger, more successful dealer networks. What You ll Do: • Deliver expert coaching to dealer management and sales teams to embed Daimler Truck sales processes • Collaborate with project managers and stakeholders to support successful project delivery • Design and implement practical, achievable plans to drive process and behavioural change • Identify and address performance gaps, dealership challenges, and improvement opportunities • Support adoption of new systems, tools, and initiatives through coaching and workshops What You ll Bring: Experience • Knowledge and application of the Daimler Truck approach and its transfer to sales and service processes • Experience in the commercial sales business (customer needs, decision-making logic, consulting situations) • Ability to identify and analyse dealer-specific development areas and optimise them collaboratively with the dealer • Deep understanding of dealer processes in Truck sales • Ability to conduct individual and group coaching sessions professionally Professional Qualities • Clear, structured communication and visualisation skills • Credibility, empathy and approachability • Experience in change management and supporting cultural change in dealership • Experience in moderating interactive, practical workshops • Competence in promoting transfer into everyday life (e.g. through materials, tasks, follow-ups) • Structured, long-term support through coaching programs rather than isolated individual measures • Strong leadership and solution-oriented approach, even in the face of resistance or change fatigue • Inspiration and motivation, enthusiasm for people and their development • Reflective ability & willingness to learn, openness to the respective culture and dynamics of the company • You must have a limited company with Public Liability and Professional Indemnity and Employers Liability insurance aligned with DEKRA s minimum requirements or onboard through an umbrella company. Let's create a safer world today. Apply now and join a team that values your expertise and passion. At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Jun 30, 2026
Contractor
Dealer Development Truck Sales Coach - Associate Location: Field based position Nationwide Salary: Competitive day rate Contract: Self Employed / Associate Do you want to boost the future towards a safe, secure and sustainable world At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team. Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you. A Day in the Life and the Impact You ll Make: As a Dealer Development Coach, you ll be out in the field partnering closely with truck dealers across the UK, coaching sales teams and leadership to embed best-in-class Daimler Truck sales processes. Your day will involve delivering hands-on coaching, facilitating workshops, and working alongside stakeholders to drive meaningful behavioural and cultural change. You ll play a key role in improving sales performance, identifying areas for development, and ensuring new systems and ways of working are effectively adopted ultimately shaping stronger, more successful dealer networks. What You ll Do: • Deliver expert coaching to dealer management and sales teams to embed Daimler Truck sales processes • Collaborate with project managers and stakeholders to support successful project delivery • Design and implement practical, achievable plans to drive process and behavioural change • Identify and address performance gaps, dealership challenges, and improvement opportunities • Support adoption of new systems, tools, and initiatives through coaching and workshops What You ll Bring: Experience • Knowledge and application of the Daimler Truck approach and its transfer to sales and service processes • Experience in the commercial sales business (customer needs, decision-making logic, consulting situations) • Ability to identify and analyse dealer-specific development areas and optimise them collaboratively with the dealer • Deep understanding of dealer processes in Truck sales • Ability to conduct individual and group coaching sessions professionally Professional Qualities • Clear, structured communication and visualisation skills • Credibility, empathy and approachability • Experience in change management and supporting cultural change in dealership • Experience in moderating interactive, practical workshops • Competence in promoting transfer into everyday life (e.g. through materials, tasks, follow-ups) • Structured, long-term support through coaching programs rather than isolated individual measures • Strong leadership and solution-oriented approach, even in the face of resistance or change fatigue • Inspiration and motivation, enthusiasm for people and their development • Reflective ability & willingness to learn, openness to the respective culture and dynamics of the company • You must have a limited company with Public Liability and Professional Indemnity and Employers Liability insurance aligned with DEKRA s minimum requirements or onboard through an umbrella company. Let's create a safer world today. Apply now and join a team that values your expertise and passion. At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
Jun 30, 2026
Full time
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks, and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. As part of your duties, you will be responsible for: Leading and motivating a team of Service Desk Analysts, who play a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution-either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts' skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their objectives and fulfil the responsibilities of their roles effectively and consistently. Undertaking HR activities such as 1-2-1 meetings, appraisals, disciplinaries, and return-to-work interviews in line with company policies. Handling formal escalations from the Service Centre, service providers, and service users, ensuring timely and satisfactory resolution. Qualifications and experience we consider to be essential for the role: Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self and others, acting as a coach to guide and support team growth. Proven training skills to develop both individual and team performance. Excellent analytical, critical thinking, and problem-solving skills, with a track record of driving continuous service improvements. Ability to convey complex information clearly and adapt communication style to suit the audience. Knowledge of the regulatory environment and GDPR, ensuring compliance in all processes and interactions. Strong organisational and time-management skills, with the ability to prioritise effectively for both self and team. Adaptability and openness to change, with a willingness to embrace new ways of working in a fast-changing industry. Confidence in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering / Energy Industry Knowledge - Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) - Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management - Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience - Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset - Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
Jun 30, 2026
Full time
The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks, and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. As part of your duties, you will be responsible for: Leading and motivating a team of Service Desk Analysts, who play a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution-either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts' skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their objectives and fulfil the responsibilities of their roles effectively and consistently. Undertaking HR activities such as 1-2-1 meetings, appraisals, disciplinaries, and return-to-work interviews in line with company policies. Handling formal escalations from the Service Centre, service providers, and service users, ensuring timely and satisfactory resolution. Qualifications and experience we consider to be essential for the role: Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self and others, acting as a coach to guide and support team growth. Proven training skills to develop both individual and team performance. Excellent analytical, critical thinking, and problem-solving skills, with a track record of driving continuous service improvements. Ability to convey complex information clearly and adapt communication style to suit the audience. Knowledge of the regulatory environment and GDPR, ensuring compliance in all processes and interactions. Strong organisational and time-management skills, with the ability to prioritise effectively for both self and team. Adaptability and openness to change, with a willingness to embrace new ways of working in a fast-changing industry. Confidence in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering / Energy Industry Knowledge - Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) - Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management - Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience - Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset - Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
Mechanical Fitter Dover - c£40k - £45k+ - door to door - O/T The position is full time (40 hours per week minimum), and includes plenty of overtime opportunities, door to door travel and a call out rota system (1:6). There are 25 days annual leave, plus the statutory bank holidays included (33 in total) with an immediate enrolment within the company pension scheme This company is a mechanical and electrical sitework and workshop repair and service provider who operate in all the major M&E industries, Water, Power, Oil & Gas, Food and Paper, and offer a full Project Management Service including Principal Contractor and Principle Designer (under CDM 2015) status. Due to continued growth, they are looking to appoint a Mechanical Fitter, covering East Sussex. This role is a mobile hands on position working in the field of Mechanical Engineering. The successful candidate will be required to: Dismantle all types of mechanical equipment, such as (but not limited to) pumps, motors, gearboxes, screens etc Inspect the dismantled components, including taking tolerance measurements, shaft run outs, and assessing/understanding the recommended repair method Fault finding on equipment such as pumps, gearboxes etc specialist equipment is provided by the company Under the guidance and instruction of the Operations Manager, carry out the repair/refurbishment of the mechanical equipment Work on Water Utility, Power Industry, Food, Paper, Petroleum and Government sites as part of a mechanical & electrical team Onsite removal and installation of mechanical equipment including working at height, within confined spaces, in sewerage and potable water environments etc Candidate Ideally a minimum of 5 years experience in a similar role, preferably with a Mechanical Engineering Apprenticeship (Water Utilities and/or Power Industry experience is advantageous) Full UK driving licence Experience of, or a good understanding of, onsite health and safety rules and regulations Confined space trained or a good understanding of confined spaces training can be provided Watery Hygiene trained or a good understanding of sewerage/clean water hygiene training can be provided The ability to work alone but also be an excellent communicator when working within a team Good organisational skills with a strong ability to multi-task This role is an exciting opportunity to join a growing company, with a solid customer base, and a vision for the future which includes promotion and new roles/responsibilities.
Jun 30, 2026
Full time
Mechanical Fitter Dover - c£40k - £45k+ - door to door - O/T The position is full time (40 hours per week minimum), and includes plenty of overtime opportunities, door to door travel and a call out rota system (1:6). There are 25 days annual leave, plus the statutory bank holidays included (33 in total) with an immediate enrolment within the company pension scheme This company is a mechanical and electrical sitework and workshop repair and service provider who operate in all the major M&E industries, Water, Power, Oil & Gas, Food and Paper, and offer a full Project Management Service including Principal Contractor and Principle Designer (under CDM 2015) status. Due to continued growth, they are looking to appoint a Mechanical Fitter, covering East Sussex. This role is a mobile hands on position working in the field of Mechanical Engineering. The successful candidate will be required to: Dismantle all types of mechanical equipment, such as (but not limited to) pumps, motors, gearboxes, screens etc Inspect the dismantled components, including taking tolerance measurements, shaft run outs, and assessing/understanding the recommended repair method Fault finding on equipment such as pumps, gearboxes etc specialist equipment is provided by the company Under the guidance and instruction of the Operations Manager, carry out the repair/refurbishment of the mechanical equipment Work on Water Utility, Power Industry, Food, Paper, Petroleum and Government sites as part of a mechanical & electrical team Onsite removal and installation of mechanical equipment including working at height, within confined spaces, in sewerage and potable water environments etc Candidate Ideally a minimum of 5 years experience in a similar role, preferably with a Mechanical Engineering Apprenticeship (Water Utilities and/or Power Industry experience is advantageous) Full UK driving licence Experience of, or a good understanding of, onsite health and safety rules and regulations Confined space trained or a good understanding of confined spaces training can be provided Watery Hygiene trained or a good understanding of sewerage/clean water hygiene training can be provided The ability to work alone but also be an excellent communicator when working within a team Good organisational skills with a strong ability to multi-task This role is an exciting opportunity to join a growing company, with a solid customer base, and a vision for the future which includes promotion and new roles/responsibilities.