89 jobs found

Customer Support Agent - Temp 6 Weeks Starting August 2026 Your new company You'll be working for a public sector organisation based in central and north central Bristol. Work Pattern This position will be starting in either July or August 2026 08:30 to 16:30 Monday to Friday On site Temp Duration 6 weeks Your new role You will be joining a well-established Customer Services team committed to providing information, advice and support to inbound callers and email queries. Assisting customers by phone and email to provide tailored advice and support Delivering a high standard of customer service during busy and slow periods Handling sensitive and sometimes complex enquiries with professionalism and care Accurately logging all interactions on the CRM system Referring callers to specialist teams when appropriate Liaising with internal departments to resolve enquiries effectively Managing and prioritising workload in line with service demand What you'll need to succeed Experience in a call centre, customer service agent, student support agent or similar role is required Excellent verbal and written communication skills Strong organisational and time management skills Good IT skills and the ability to learn new systems quickly Ability to work independently and use initiative A professional, empathetic approach with a strong understanding of confidentiality What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a small caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters alongside the Conveyancer, whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £28,000 - £35,000pa based on experience between Monday to Friday, full or part time hours are considered. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

Immediate start Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment and ready for an immediate start? Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team.As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company. Key Responsibilities: - Engage directly with customers via telephone or electronic communication.- Manage direct customer orders following the internal sales order process meticulously.- Address and resolve general and order-specific customer enquiries promptly and effectively.- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.- Provide support with order status updates and delivery tracking queries. Skills and Experience Required: - Previous experience in a Customer Service role is essential.- Order processing experience is essential - Proficiency in CRM systems, preferably SalesForce. - A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.- Exceptional communication skills, both oral and written. Company Benefits: - Hybrid working after probation- Private Medical Insurance- Private Dental- Family Discounts- 25 Days Holiday + Bank Holidays- Plus more!

We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary circa £28k plus commission and industry benefits such as familiarisation trips and other industry incentives. If you re interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £50,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE £21.59 and £28.56 Umbrella Essential Requirements Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

We have an exciting opportunity to join a well-established and growing law firm that prides itself on delivering exceptional client service and maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with hybrid working arrangements. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

We have an exciting opportunity to join a well-established and growing law firm with a fully remote working opportunity, that prides itself on delivering exceptional client service & maintaining a supportive, collaborative working environment. To be considered for the role, you'll require the following essentials: Current or recent experience within a Residential Conveyancing role Ability to independently manage a caseload from instruction through to completion Strong knowledge of sales, purchases, re-mortgages, transfers of equity and leasehold transactions Excellent communication and client care skills Confidence using Case Management Systems and online search portals Strong organisational skills with the ability to manage competing priorities A proactive and professional approach to work The purpose of the role is to manage a varied caseload of residential conveyancing matters whilst delivering a high standard of service to clients. You will work closely with colleagues across the department and contribute to the continued success and growth of the firm. Within this position, you'll also be: Managing a full caseload of residential conveyancing files from instruction through to post-completion Providing regular updates and advice to clients throughout the transaction process Liaising with estate agents, mortgage lenders, solicitors and other third parties Preparing and reviewing legal documentation and contracts Carrying out searches and ensuring all compliance requirements are met Using Case Management Systems to effectively progress matters Supporting colleagues within the department when required Contributing to the firm's ongoing growth through excellent client service and relationship building Salary & Working Hours Salary is between £40,000 - £55,000pa based on experience between Monday to Friday, full or part time hours are considered along with fully remote working. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support positions. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed)

Polaris Role: Data Analyst Location: Bromsgrove Contract: Permanent, Full Time Hours: 35 hours per week Salary: Up to 28,000 per annum Benefits 30 days' annual leave, rising to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Free On-site Parking About Us Polaris Community is one of the UK's largest children's services providers and the very first provider of independent fostering in the UK. Delivering fostering, residential care, specialist education, adoption, therapy and leaving care services across the length and breadth of the country, our community of 19 companies supports children and young people from Glasgow to Plymouth, Belfast to London. At the heart of our operations is a small, central Information & Performance team that keeps the data flowing, and we're looking for a Data Analyst to join us. What the Team Does We manage a central SQL Server environment with SSRS reporting, pulling data from multiple third-party platforms across every service area in the business. We build and maintain ETL pipelines using SSIS, Power Automate, PowerShell and batch scripts, develop and maintain a large library of stored procedures, and deliver self-service reporting to stakeholders across the organisation. We also handle a constant stream of ad-hoc data requests, analysis and report development across fostering, residential, education, adoption and wider children's services. What you will get is a complex, meaningful environment to grow in and the satisfaction of doing work that supports services for vulnerable children across the country. It's a broad, varied role in a small team, which means what you work on genuinely matters. What We're Looking For We're not looking for someone who needs a syllabus. We're looking for someone who, when they hit a problem they've never seen before, opens a query window and starts figuring it out. Someone who reads error messages properly, who digs until they understand it, not just until it works or they've found something to copy and paste. Technical Skills You'll Need Solid T-SQL, including reading, writing and troubleshooting queries Experience with SQL Server Reporting Services (SSRS) and report development Experience with SQL Server Integration Services (SSIS) and SQL Server Agent Comfort with MS Office, particularly Excel and formula writing Any exposure to PowerShell, CMD, VBA or similar scripting is a bonus Experience with Power Automate would be advantageous Familiarity with SharePoint would be advantageous A SQL Server certification is helpful but is not essential. We care far more about what you can actually do than what's on paper. Beyond the Technical A curiosity that you can't switch off The ability to work independently and take ownership of problems Confidence working with non-technical stakeholders to understand what they actually need A genuine appetite for self-directed learning; this is not optional, it's the job If that sounds like you, we'd love to hear from you. Contact For an informal discussion about this role, please call Mike Butterworth or Helen Corbett at our central office on (phone number removed). We are an equal opportunities employer and have been awarded Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to a DBS check, paid for by Polaris. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Science,

Litigation's Executive Red Recruitment is looking to recruit experienced Litigation's Executives with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages. The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused. The salary is 31,500 per annum and the successful candidate must have previous litigation experience Benefits and Package for a Litigation's Executive: Salary: 31,500 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Generous Holiday Allowance Key Responsibilities of a Litigation's Executive: Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims Prepare and review documentation for County Court claims (CCJ applications) Liaise with solicitors, legal representatives, and enforcement agents (bailiffs) Progress cases through the County Court Business Centre (CCBC) where applicable Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control Monitor defended claims and support the preparation of witness statements where required Maintain accurate case notes and documentation using internal systems Ensure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislation Meet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principles Third party relationships management and Debt sale preparation. Key Skills and Experience of a Litigation's Executive: Previous experience in debt recovery, collections or litigation within the UK Practical experience of County Court litigation processes (CCJs, enforcement actions, defended claims) Understanding of the Pre-Action Protocol for Debt Claims Knowledge of FCA regulations and consumer credit legislation Experience working with solicitors and enforcement agents Strong negotiation and communication skills Ability to handle vulnerable customers appropriately and sensitively Good IT skills, including case management systems and MS Office Experience within financial services, utilities, or retail credit sectors If you are interested in this position as a Litigation's Executive and have the relevant experience required, please apply now! Red Recruitment (Agency)

We are working with a reputable law firm based in Huddersfield who are looking to recruit a Conveyancing Assistant to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. To be considered for the role, you ll require the following essentials: Proven experience of working within a Conveyancing Assistant role Experience with case management systems An understanding of the full conveyancing process Strong customer service skills & communication skills Proficient in MS Office & the ability to pick up new systems quickly Ability to work to tight deadlines Excellent attention to detail & organisational skills Within this position, you ll also be: Answering incoming calls & responding to email enquiries Taking initial enquiries Providing quotations to clients Answering client questions & queries Managing client expectations Drafting legal documents & correspondence Updating of databases and case management software Liaising with estate agents, lenders and any other third parties as required Attending team meetings as required Carrying out general administration tasks such as printing, photocopying & scanning of documents Using the Land Registry Portal to upload documents & submit applications Carrying out property searches Salary & Working Hours Salary is £24,000 - £26,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35) You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment. Key Responsibilities Provide day-to-day support across Amazon Connect voice, email and chat channels Manage BAU activity, including incidents, defects, backlog and incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows / IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including: Understanding current AWS configurations Mapping functionality to the target platform Supporting dual-running / coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live environments Experience working with APIs and integration patterns, including troubleshooting orchestration issues Familiarity with Terraform and working with Infrastructure as Code Exposure to LLM / conversational AI / chatbot configuration Technology Environment AWS Services Amazon Connect AWS Lambda EC2, S3, RDS, DynamoDB CloudWatch API Gateway Integration & Architecture REST APIs Event-driven architectures Service integration / orchestration Contact Centre IVR / contact flows Routing & queue management Agent configuration Automation Terraform (Infrastructure as Code) What We're Looking For A hands-on engineer, not just advisory Comfortable taking over partially documented or consultant-built solutions Strong experience balancing: Live service support Defect/backlog resolution Transition delivery Demonstrable expertise in: Technical documentation Knowledge transfer Handover execution Confident communicator across both technical and operational stakeholders What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Agent - Egham - £28,000 to £32,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Responsibilities will include: Single point of contact to meet communication needs of key International customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource / Logistics / Travel / Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Weekly Touch-point meeting, reports and chairing of conference calls. Responsible for keeping case reporting and billing systems up to date. Raising supplier purchase orders. Invoicing management. Excellent customer relations and interpersonal skills. Production of quotations. Key skills: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organisational skills Excellent customer relations and interpersonal skills Ability to take responsibility Ability to multi task and meet SLA based deadlines Ability to work on own initiatives, whilst part of a larger service delivery team Additional requirements / Advantages: Experience of incident based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Previous Customer Service experience

Sales Support Administrator Full Time; Hybrid (time split between Woking, Surrey office and home) Salary: £28,000 Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Sales Support Administrator will provide proactive, organised and accurate administrative support to the sales function, keeping the pipeline clean, bids and proposals moving, and customer interactions well-coordinated, freeing the sales team to focus on customers and growth. Sitting at the centre of an ambitious, fast growing AI and digital transformation business, you will work closely with the Managing Director, Bid and Proposal Manager and the Account Management team to coordinate tender submissions, maintain compliance documentation, and ensure our client s sales pipeline runs smoothly. This role makes active use of AI tools and automation to work efficiently, within their quality and information-security standards. Job Specification: Maintain accurate, up-to-date records of leads, opportunities and accounts in the CRM / pipeline tools. Keep opportunity stages, values, contacts and next actions current so reporting is reliable. Carry out regular data hygiene checks and action gaps or duplicates. Produce regular pipeline, activity and performance reports for the sales team and leadership. Daily monitoring of public sector procurement portals and the tender inbox for relevant Frameworks and Invitation to Tender opportunities. Triage opportunities prior to sharing with the team. Download and organise tender documentation, populating documents through the internal AI Agent. Gather, organise and format documentation for Pre-Qualification Questions and tender submissions. Raise, manage and track clarification questions through to resolution. Submit the tender via the relevant portal, meeting all requirements and deadlines. Maintain a library of reusable content (case studies, accreditations and standard responses) and keep framework listings current. Maintain and update their listings on public sector frameworks. Schedule and coordinate sales meetings, demos and follow-ups. Prepare presentations, agendas and follow-up actions; ensure commitments are tracked to completion. Use approved AI tools and automation to streamline routine administration. Help identify and propose tasks suitable for automation or AI-agent support, and work effectively alongside those agents. Handle customer and commercial data responsibly, in line with their information-security and quality standards (ISO 27001, 9001 and their ISO 42001 commitments) and UK GDPR. Minimum Required Experience (including personal qualities): 2+ years of experience in a sales administration, project coordination or bid assistant role. Self-motivated, independent and results orientated. Highly organised with exceptional time-management skills. Excellent attention to detail and documentation accuracy. Diligent, methodical with the ability to adapt to changing priorities. Excellent written and verbal communication skills. Proficiency in CRM systems and Microsoft Office Suite or Google Workspace.

Your new company An award-winning Financial Services company based in the Nantgarw area. Your new role Working as a Team Leader in the Customer Services team, you will lead a team of 10 agents. Role overview The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental objectives and identify and implement training needs of team members. To deputise for the Contact Centre Manager in their absence.Role deliverables Manage and motivate team members in order to maintain and improve service and standards, and to work effectively to achieve team and organisational goals Monitor staff performance; carry out monthly appraisals and be responsible for supporting the personal development of employees within the team by identifying and implementing training needs Act as a point of referral for team members, providing specialist knowledge and/or handling escalated customer calls and raising any feedback and complaints where appropriate Depending on the objective of the specific role, analyse procedures and processes to identify areas of improvement in relation to either call handling / administrative tasks. Make sound improvements in relation to improving these processes Motivate team members and act as role model for the department and the operations centre mission, vision and values. Manage and respond to the customer survey responses in a timely manner, providing resolution where appropriate Be responsible for organising and delegating admin work throughout the team on a daily basis to ensure an efficient turnaround in line with department SLA. Ensure that the Manager's inbox is worked in a timely manner, and to a high standard What you'll need to succeed Previous management or team leader experience is highly desirable, ideally experience in leading teams daily in an operational environment. Experience in a Customer Services environment in a call centre or similar environment is highly desirable. Essential to have knowledge and experience of administering purchase products, complaint handling and experience in working autonomously and performing to targets What you'll get in return This is a temporary role to start ASAP. The anticipated duration is 2-3 months, you will have the opportunity to apply for the permanent post. Hours of work are 37.5 hours per week, Monday to Friday. Once training is completed - there are hybrid working options available: 3 days in office, 2 days from home. The hourly rate for the role is £16.41 per hour. Please note - any successful applicants will have to complete a DBS and credit check as part of the onboarding process. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk