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Description Salary: £65,000 - £68,000 per year Contract Type: Permanent Location: UK (minimum 2 days per week in the London office) Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To: Chief Engagement Officer HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 1st July via the Workable link. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them. Please use see our AI guidance for Job Applicants. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 13th July Second-round interview w/c 20th July Candidates will be asked to prepare a presentation (10-12 minutes maximum) on a major donor stewardship communications plan. Candidates should allocate no more than 3 hours to prepare this task. Final interview with the CEO w/c 27th July ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. The Head of Major Donors will play a critical role in strengthening and stewarding Mission 44's relationships with high-value donors, philanthropists, and strategic supporters. This role will work alongside the Chief Engagement Officer to lead the development and delivery of a thoughtful, personalised and impactful Major Donors programme that deepens donor pipeline and engagement, increases contributions, strengthens long-term relationships, and inspires continued investment in Mission 44's mission and impact. The successful candidate will combine exceptional relationship management skills, a solid network of donors, strong project coordination and communications, with strategic thinking. They will work closely across fundraising, communications, programmes and leadership teams to ensure donors experience meaningful engagement with Mission 44's work, values and community. Requirements MAJOR DONOR CULTIVATION AND RELATIONSHIP MANAGEMENT (70%): Lead the organisation's cultivation of new donors and deepening of the major donor pipeline. Personally lead the cultivation, solicitation and stewardship of major donors and prospects for six/seven-figure gifts. Lead the implementation of Mission 44's global major donor stewardship strategy, ensuring all major donors feel engaged in and inspired. Manage and coordinate stewardship plans for high-value donors and philanthropic partners Build trusted, long-term relationships with major supporters through thoughtful and personalised engagement Develop tailored donor journeys that reflect supporter interests, motivations and impact priorities Identify opportunities to deepen donor engagement and increase long-term support Provide administrative support for the Global Growth Committee Work with Head of Engagement and Events to plan and deliver donor engagement opportunities at events, briefings, roundtables and programme visits to bring donors closer to our work Support leadership engagement with major donors and key stakeholders Coordinate donor experiences linked to Mission 44 campaigns, partnerships and strategic moments Help create meaningful opportunities for supporters to connect with Mission 44's mission, young people and impact DONOR COMMUNICATIONS AND IMPACT REPORTING (20%): Ensure donors receive timely, high-quality communication and reporting Coordinate the creation of bespoke donor updates, reports and impact communications Work collaboratively with programme and communications teams to translate impact into compelling donor narratives Work with the communications team to ensure stewardship materials are high quality, aligned to brand and reflective of Mission 44's values Support the development of case studies, impact stories and donor-facing content SYSTEMS MANAGEMENT AND COLLABORATION (10%): Maintain accurate donor records, engagement tracking and stewardship activity within CRM systems Monitor stewardship activity, timelines and reporting commitments Contribute to donor analysis, segmentation and fundraising insights Work closely with wider fundraising colleagues, communications and impact teams to deliver integrated supporter engagement Support senior leadership and ambassadors with donor preparation, briefing materials and relationship management Contribute to a collaborative, inclusive and high-performing fundraising culture ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL: Significant experience in major donor cultivation, stewardship, philanthropy or high-value relationship management Proven track record of managing relationships with high-net-worth individuals, philanthropists or strategic supporters Experience developing and delivering donor stewardship plans and engagement strategies Proven success in the direct solicitation and stewardship of six- and seven-figure philanthropic contributions. Excellent written and verbal communication skills Experience producing high-quality donor reports and communications Strong project management and organisational skills Experience working with CRM systems and donor databases Some travel, particularly to the US Ability to manage multiple priorities and stakeholders effectively DESIRABLE: Experience of major donor management at a global level Experience of Fundraising for a grant-making / campaigning organisation Experience with Principal Gifts processes Experience supporting fundraising campaigns or major gifts programmes Understanding of education equity, youth opportunity or systems change work Experience working within high-profile or fast-paced organisations Event management and donor engagement experience PERSONAL QUALITIES: Exceptional relationship-building and interpersonal skills Highly organised with strong attention to detail Emotionally intelligent and discreet Strategic and proactive thinker Strong collaboration and stakeholder management skills Ability to communicate impact in a compelling and authentic way Passion for equity, inclusion and social justice Commitment to Mission 44's values and mission Resilient with demonstrated ability to work in a fast-paced environment. Benefits: Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and acccess to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package

Supporter Acquisition & Development Manager Surrey (with hybrid working and UK-wide considered) The Organisation Our client provides support to individuals and families working in a specific industry sector. Focusing on outdoor activity, gardens and the countryside, they offer advice and services to those experiencing problems. They are now looking for a Supporter Acquisition & Development Manager to join them on a full-time, permanent basis. The Benefits - Salary of £35,000 - £40,000 per annum (dependent on experience) - 25 days' holiday, plus Bank Holidays - Pension - DIS benefit (3x salary) - Private healthcare coverage - Sickness pay - Comprehensive benefits package - Well-established family-friendly policies, including the ability to have extra unpaid leave - Time off for dependants This is a compelling opportunity for an experienced acquisition or Individual Giving professional with strong multi-channel campaign expertise to join our client's purpose-led organisation. You'll have the chance to combine high-performing fundraising with meaningful impact, helping to shape a programme that not only grows income but also helps create better futures across the horticultural community. What's more, you'll benefit from hybrid, flexible working and a brilliant rewards package, all specially designed to support your personal wellbeing and professional growth. So, if you're ready to bring your fundraising expertise to a role where your work can make a genuine difference, our client would love to hear from you. The Role As a Supporter Acquisition & Development Manager, you will grow our client's Individual Giving programme, turning awareness into sustainable income. You will lead audience-led acquisition activity, developing data-driven, multi-channel campaigns that attract new supporters, grow regular giving and increase unrestricted income. Working closely with marketing, digital and data colleagues, you will shape compelling fundraising propositions, test new channels and optimise activity to improve return on investment, conversion and long-term supporter value. Additionally, you will: - Identify and segment high-value supporter audiences - Lead campaign planning, delivery, testing and evaluation - Monitor performance metrics, including CPA, ROI and lifetime value - Design supporter journeys, welcome activity and stewardship plans - Support progression into regular giving, mid-value and legacy giving - Develop fundraising propositions and conversion-focused content About You To be considered as a Supporter Acquisition & Development Manager, you will need: - Proven experience delivering successful acquisition or Individual Giving campaigns that meet income or growth targets - Experience managing multi-channel marketing or fundraising campaigns - Experience managing budgets and analysing performance data - Experience using CRM systems for segmentation, targeting and reporting - A good understanding of digital acquisition and direct marketing techniques - A strong commercial and income-driven mindset - Excellent analytical and data interpretation skills - The ability to translate insight into high-performing campaigns The closing date for this role is 13th July 2026. Other organisations may call this role Individual Giving Manager, Fundraising Manager, Supporter Development Manager, Donor Acquisition Manager, Supporter Engagement Manager, or Fundraising Campaigns Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a fulfilling role as a Supporter Acquisition & Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Operations Manager Permanent £35,000 - £40,000 FTE Part time: 21 - 28 hours per week (must include Tuesdays in office) Hybrid at least one day per week in the office in Archway, London (Tuesdays and some Fridays) Thank you for your interest in joining our team as the Operations Manager. We are the leading professional association and a Professional Standards Authority Voluntary Accredited Register for psychoanalytic and psychodynamic psychotherapy and counselling practitioners in the UK. With a small team of twelve, based at our offices in North London, and with an annual turnover of c£900k we regulate the profession, adjudicate on complaints and maintain professional standards. We enjoy a reputation for high clinical and professional standards within the counselling and psychotherapy profession and, unlike other similar organisations, we are purely psychoanalytic in our focus. We accredit training programmes operated via our Member Institutions, ensuring that they meet our exacting standards. Individuals who qualify from these accredited trainings are eligible to become Registrants of the BPC and appear on our public Register. Registrants must comply with our Standards of Conduct, Practice and Ethics. As well as our regulatory role, we advance the knowledge and understanding about psychoanalysis and psychoanalytically informed therapies, through working with policy makers and through conferences, publications and other activities. Having undergone a period of change and growth over the last few years, we are recruiting a new Operations Manager to help us maintain the functioning of the organisation and continue to grow. This role supports the Director of Operations across a variety of functions such as line managing the admin team, office management and events to ensure the organisation is able thrive and meet its wider objective to protect the public. This varied role would suit someone who enjoys the combination of regular administrative tasks as well as the creativity of developing improved solutions for the organisation. For the right candidate, this is an exciting opportunity to be part of an ambitious, friendly organisation where your voice, your ideas and your contribution will have a critical impact on our success. If you believe you have what we are looking for then we very much look forward to hearing from you. Job Description Responsibilities Office management Manage relationships with facilities suppliers and contractors to ensure the smooth running of the office Manage the relationship with the office landlord Ensure office environment is kept clean, tidy and in working order and organise any urgent repairs as needed Manage stationary, cleaning, refreshments and other relevant office supplies Ensure all staff have equipment they need in the office and working from home Work with IT suppliers to ensure IT systems are as efficient as possible Organise ongoing maintenance for facilities such as air conditioning, PAT testing etc. Identify needs and organise new suppliers or contractors where necessary Ensure the organisation meets Health and Safety requirements Manage insurance contracts to meet the needs of the organisation Manage and respond to complaints and concerns about the organisation Ensure adequate staff levels to cover for absences and peaks in workload HR Line manage the administration team, 2 x Admin Support Officers and 2 x Membership Officers Support with recruitment admin for new members of staff Set up new members of staff on BPC systems, working with the IT suppliers where necessary Set up induction meetings and support with the induction planning of new staff members Co-ordinate the implementation of annual performance development reviews across the organisation Set up exit interviews, if appropriate, and offboarding processes for leavers Promote staff development and training across the organisation Governance Collate, proof and ensure consistency across all Board papers and send out at least one week in advance of meetings Minute Board meetings Create public summaries for each Board meeting, and once approved, upload to the BPC website Organise inductions for new trustees and meetings with the staff team Update relevant sites and systems with changes to Trustees (e.g. BPC website, Charity Commission, Companies House) Manage logistics for in person or hybrid Board and Council meetings such as booking venue and liaising with venue's event manager Events Lead on the organisation of conferences, including the flagship conference Psychoanalytic Psychotherapy Now (every two years) Work with the Events and Admin Support Officer to plan and deliver a programme of CPD events Develop events to increase membership and wider objectives of the organisation, as aligned with the business plan Research relevant event venues and liaise with venues to organise bookings where necessary Finance Ongoing payments of invoices Raise invoices such as Member Institution annual membership fees, accreditation and reaccreditation visits and New Associations adverts Refund membership payments where necessary Set up staff payroll payments based on payroll information from the accountants Ensure monthly payment to HMRC is made based on payroll information from the accountants Work with the bookkeeper to correctly code income and expenditure Work with the Head of Operations, bookkeeper and accountants on the annual accounts and reports Other Support with covering of phones and emails as required Report on relevant aspects of work in the quarterly CEO report and any other relevant reporting streams Any other reasonable duties, as agreed with the Director of Operations, to contribute to the wider functions of the BPC Person specification Essential Strong, demonstrable experience of at least two years in a similar role. Experience with CRMs and databases. Excellent verbal and written communication skills. Highly organised with strong attention to detail. Ability to work flexibly in a small, close knit, multi-tasking team; working with colleagues and on own initiative with minimal supervision. Ability to manage a wider ranging workload and prioritise conflicting priorities as well as tracking progress on tasks. Ability to see projects through from start to finish and meet deadlines. Experience of taking and writing accurate and timely minutes. Experience of using Microsoft Office packages, particularly Word, Excel, and Outlook. Willingness and flexibility to work some evenings, and occasional Saturday, to attend meetings or conferences (time off in lieu is given) Commitment to BPC's aims and objectives Desirable Experience of events management Experience of CiviCRM Experience of Xero accounting software or similar Experience or knowledge of professional regulation and/or membership body Experience or knowledge of psychoanalytic or psychodynamic therapies

Salary: £32,000 FTE (pro rata £12,840) Hours: Part-time, 16 hours per week Contract: Fixed-term Location: Hybrid with regular on-site presence in South Wales Lead transformational change at a defining moment A long-established animal welfare charity is entering a pivotal new chapter following a landmark legislative change within its sector. With ambitious plans to expand its reach and ensure every animal leaving a changing industry receives the care and support they need, the organisation is investing in its fundraising leadership. This is a rare opportunity to shape and lead a fundraising function at a moment of real transformation. As Head of Fundraising , you will play a central role in building sustainable income, strengthening partnerships, and enabling long-term impact. This is a senior leadership role with overall accountability for fundraising strategy, performance and growth . You will lead across all income streams, develop ambitious but deliverable plans, and build a high-performing team to achieve them. Working closely with senior colleagues and trustees, you will contribute to wider organisational strategy while ensuring fundraising is robust, sustainable and aligned to mission. What you will be doing Leading fundraising strategy , shaping long and short-term plans aligned to organisational priorities Holding accountability for income generation across multiple streams , including trusts, corporate partnerships, individual giving and events Growing and diversifying funding , identifying new opportunities and innovative approaches Leading and developing a small fundraising team , creating a collaborative and high-performance culture Overseeing the development of structured programmes across trusts, sponsorship, individual giving and community fundraising Building strong relationships with funders, partners and stakeholders , acting as a senior ambassador Ensuring effective governance, reporting, and compliance , including CRM oversight and performance tracking Providing clear insight, analysis and reporting to senior leadership and trustees We are looking for a strategic and hands-on fundraising leader who can balance ambition with delivery. You will bring: Significant experience leading fundraising across multiple income streams A strong track record of developing and delivering fundraising strategies Expertise in trusts and foundations, with experience managing pipelines and bids Experience of leading and developing teams , creating clarity and accountability Knowledge of corporate partnerships, sponsorship or major donor development Experience of legacy or long-term income strategies Strong financial and data literacy, including use of CRMs and reporting tools Excellent communication skills with the ability to translate impact into compelling cases for support Confidence operating at senior level, working with leadership teams and boards What you will receive 28 days annual leave (including bank holidays), pro rata £200 annual CPD allowance Reimbursement of agreed out-of-pocket expenses This is an opportunity to do more than lead fundraising. You will help shape the future of a purpose-led organisation at a critical point in its journey. Your work will directly enable life-changing outcomes, ensuring long-term sustainability and meaningful impact for years to come. If you are motivated by purpose, impact and the opportunity to build something lasting, this role offers a unique platform to lead and deliver real change. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Contract Full-time, permanent (We welcome proposals for flexible working arrangements) Salary £55k per annum This is a newly created role. with responsibility for financial management owned previously by the Executive Director, supported by the Head of Finance & Operations. In the refreshed structure operational and finance functions are separated. The purpose of this role is to ensure the organisation is financially sustainable, well governed, and able to deliver its mission effectively. You will lead the financial management of the organisation, ensuring robust financial control, high-quality reporting, and effective financial planning to support strategic decision-making and long-term sustainability. This is a hands-on, collaborative role in a busy team, spanning both strategic and operational finance. Being a success in this role will essentially balance three things at the same time: 1. Financial stability, control and risk management 2. Artistic and charitable ambition 3. Long-term organisational resilience and sustainable growth Over the last two years the Festival has refreshed a number of our platforms and ways of working, including updating our CRM, ticketing and finance systems (Xero). We have worked with an external consultancy firm who have reviewed our systems and processes in finance and recommended new approaches; we are seeking a financial leader who can continue to progress this transformation, embedding new systems and ways of working across the team, while managing the busy annual BAU finance operations. We are in year two of a refreshed Strategic Plan, with a focus on building organisational resilience, maximising income and building new revenue streams; our new Finance Director will play a key role in realising these ambitions. The role will be the key liaison with the Audit & Risk Committee of the Board of Trustees. Key Responsibilities: Financial leadership Financial reporting and insight Festival and programme support Sustainability and development support Systems and data Compliance, governance and risk management Leadership and team management Essential Knowledge, skills and experience Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience) Significant senior financial management experience including Xero accounting system Experience of budgeting, forecasting, and financial planning Experience preparing statutory accounts and managing audits Strong understanding of financial controls and governance Experience presenting financial information to boards or trustees Excellent communication and stakeholder management skills Ability to work strategically and operationally in a fast-paced environment For full information on key responsibilities and person specifications please see full Job Description on Edinburgh International Book Festival Website. Key Dates: Closing date for applications: Monday 29th June 2026. Please complete the online application using the links on our website. Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.

Communications Officer - Six Month Contract About Us The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England. We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy. We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government s Plan for Change. But our work isn t done we have an ambitious agenda to rescue and reform the system, ensuring that: Every child can access high-quality education and care that their parents can afford and that will support them to thrive Every provider is funded fairly for the places they offer Every early years professional is rewarded and recognised for the skilled work they do This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue. We are now looking for a Communications Officer to help us tell compelling stories, engage key audiences and ensure our communications activity is delivered to a consistently high standard. About the Role Hours: Full-time, 37.5 hours per week. We may consider 4 days per week with Tuesday or Wednesday as a non-working day. Duration: Six month contract, renewed subject to funding. Location: Home-working within the UK, with occasional travel for team meetings, events and member engagement. Annual Full-time Salary: £33,500 per annum, pro-rated for a 6 month contract. Start date: Immediate start As Communications Officer, you will play a central role in delivering the Coalition's day-to-day communications activity. Working with the Head of Campaigns and Communications you will help ensure that our research, campaigns and policy work reach the audiences that matter, from journalists and policymakers to providers, parents and coalition members. This is a hands-on role for someone who enjoys creating engaging content, spotting opportunities, managing multiple priorities and working as part of a small, ambitious team. You will support our social media presence, coordinate newsletters and member communications, monitor media coverage and enquiries, and help ensure that the Coalition's voice is consistent, timely and impactful. About You You are an excellent communicator with strong writing skills and an eye for detail. You enjoy creating engaging content, can manage competing priorities and are excited by the opportunity to help shape public debate on issues affecting children, families and the early years workforce. You are proactive, organised and comfortable working independently within a remote team. You are equally happy drafting newsletter copy, responding to urgent journalist enquiries or creating graphics for social media. What You Can Expect To Be Doing Deliver the Coalition's social media activity Monitor the Coalition's social media channels on a day-to-day basis. Create engaging content across platforms, including graphics, video and written posts. Maintain content calendars and schedule content. Monitor sector conversations, emerging issues and engagement opportunities. Support the delivery of campaign moments, events and report launches. Track performance and provide regular reports. Support media and press activity Monitor media coverage relating to early education, childcare and the workforce. Manage incoming media enquiries and work with the Head of Communications and Campaigns to deliver timely responses. Maintain media monitoring systems and coverage reports. Support relationships with journalists and media stakeholders. Produce high-quality content Draft and distribute newsletters for members, supporters and stakeholders. Write website content, blogs and other communications materials. Support the development of campaign messaging and communications assets. Ensure content is accessible, accurate and aligned with the Coalition's tone of voice. Support member and stakeholder engagement Support the promotion of publications and campaigns Assist with the delivery of Coalition events Assist with maintaining contact databases Respond to general communications enquiries Contribute to a small and ambitious team Support colleagues with communications advice and delivery. Contribute to planning, team meetings and organisational development. Undertake other duties consistent with the role as required. Person Specification Essential Experience working in a communications, media, marketing or public affairs role Excellent written communication skills and the ability to write for different audiences and channels Experience working with social media accounts in a professional setting and creating engaging digital content Experience supporting media relations or press office activity Experience using Canva, Adobe Creative Suite or similar design software Experience drafting newsletters and using email marketing platforms Strong organisational skills and the ability to manage multiple priorities Excellent attention to detail Ability to work collaboratively as part of a small team Commitment to the Coalition's mission and values Desirable Experience working in a charity, campaigning, membership or policy environment Understanding of early education and childcare policy in England and the challenges currently facing the system Experience using website content management systems (Squarespace preferred) Experience using CRM systems to maintain records Experience of event planning and promotion Proven ability to work flexibly as part of a small, remote team The Application Process Please apply with: A CV (maximum two pages). A cover letter (maximum two pages) explaining your interest in the role and how your experience meets the person specification. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria. The EECC is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and are committed to building a diverse team that reflects the communities we seek to serve. Recruitment Timeline As this role is for an immediate start, we will be conducting interviews on a rolling basis until the post is filled.

Are you ready to take your career to the next level? This is your chance to join a globally recognised leader in thermal products for vehicles and stationary applications. As an After Market Sales Manager , you'll have the opportunity to work with cutting-edge technology across industries such as Automotive, Motorsport, Bus & Coach, Truck, and Off-Highway. This role offers a dynamic, engaging environment where your contributions will directly impact revenue growth and market expansion. With a competitive salary, performance-based bonuses, and a company car, this is a career-defining opportunity. What You Will Do: - Identify, develop, and convert new business opportunities within the South-East UK region. - Manage the full sales cycle, from prospecting to closing, ensuring consistent revenue growth. - Build and maintain strong relationships with OEMs, distributors, and aftermarket customers. - Prepare and negotiate quotations, pricing, and contract terms in line with company guidelines. - Provide accurate CRM reporting, sales forecasts, and market feedback to support strategic decision-making. - Represent the company at trade shows and industry events, showcasing innovative solutions. What You Will Bring: - Proven experience in B2B sales, preferably within automotive, industrial, or technical products. - Strong relationship management skills, with the ability to engage with OEM and aftermarket customers. - Exceptional negotiation and communication abilities, adaptable to all organisational levels. - A proactive, results-oriented mindset with the ability to work autonomously. - Familiarity with CRM systems and structured sales processes is advantageous. As an Area Sales Manager , you'll play a pivotal role in driving the company's success by identifying market trends, expanding customer relationships, and supporting the definition of commercial strategies. This position offers the chance to work with a company renowned for its innovation and commitment to best-in-class quality. With a product range that includes over 3,000 cutting-edge solutions, you'll be part of a team that sets the standard in thermal technology. Location: This role is based in the South-East UK region, with frequent travel to customer sites and occasional international travel to the company's headquarters. Interested?: Don't miss this opportunity to join a forward-thinking company and make a real impact in a dynamic industry. Apply today and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.

Head of Fundraising & Philanthropy Permanent Full-time (37.5 hours per week) - Flexible working arrangements considered. Salary: £45,056 £49,417 (dependent on experience) Reports to: Chief Executive Officer Location: Bristol (Hybrid working) Help Transform the Future of Rivers Across the Bristol Avon This is a rare opportunity to build something that will have a lasting impact. Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment. Now we're ready for the next stage of our journey. We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve. This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region. If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you. About Bristol Avon Rivers Trust Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy. Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience. Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies. Our ambition over the next five years is even greater. To deliver our Strategy , we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income. About the Role Help shape the future Bristol Avon Rivers Trust (BART). This is much more than a fundraising role. You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience. Our immediate priority is to diversify our income beyond project grants by growing: Individual giving Philanthropic and charitable foundation support Corporate partnerships Major donors Legacy giving Unrestricted income opportunities While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future. Success during your first 12 months will include: Developing and launching BART's fundraising strategy Building a compelling case for supporting the Trust s work Establishing a strong pipeline of unrestricted income opportunities Growing relationships and excellent communications with supporters and funders Embedding fundraising across the organisation Creating clear KPIs and reporting frameworks with the CEO and Trustees This is a highly strategic position reporting directly to the Chief Executive. The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth. Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function. As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme. What You'll Be Doing You will: Develop and implement BART's Fundraising and Philanthropy Strategy. Diversify unrestricted income from individuals, trusts and foundations, philanthropy, corporate partnerships, legacies and other voluntary income streams. Develop a compelling organisational Case for Support aligned to BART's Five-Year Strategy. Work with the CEO and Leadership Team to establish fundraising priorities and KPIs. Lead fundraising campaigns, communications, and supporter engagement initiatives. Manage and develop BART's supporter journey using our Beacon CRM system. Work closely with our Trust Administrator, who provides administrative support to the organisation, including support for CRM administration and fundraising processes. Coordinate fundraising activity across the Trust and ensure opportunities are maximised. Build strong relationships with major donors, funders and strategic partners. Ensure compliance with the Fundraising Regulator's Code of Fundraising Practice. Report regularly to the Leadership Team and Board of Trustees. Why This Role is Different This is an opportunity to build a fundraising programme with exceptional foundations already in place. You will benefit from: A highly respected and growing environmental charity. Strong project delivery with proven environmental impact. An experienced CEO with a successful track record of securing significant funding and developing strategic partnerships. A supportive Board committed to growing fundraising. A database managed through Beacon CRM. A recognised and trusted regional brand with significant opportunities for growth. You'll have genuine freedom to shape the future direction of fundraising at BART. About You We're looking for someone who is ambitious, entrepreneurial and excited by creating something new . You'll ideally have: At least five years' experience in fundraising or philanthropy. Experience developing fundraising strategies and delivering income growth. Knowledge of trusts, foundations, philanthropy, individual giving or corporate fundraising. Excellent relationship-building and influencing skills. Strong planning and project management skills. Experience using CRM systems (Beacon experience welcomed but not essential). Excellent written communication, storytelling and bid-writing skills. The ability to translate complex environmental work into compelling fundraising propositions. A passion for rivers and their recovery and creating meaningful impact. Benefits 25 days annual leave plus bank holidays and Christmas closure. Holiday increases with length of service. 9% employer pension contribution. Life Assurance. Hybrid and flexible working. A supportive and collaborative team culture. Professional development opportunities. Why Join BART? Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing. Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day. Most importantly, this role gives you the opportunity to build something with lasting impact. The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come. Equality, Diversity & Inclusion Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported. We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector. How to Apply Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July Further Information To learn more about our work, visit: Bristol Avon Rivers Trust

The Talent Set are proud to be partnering with Addenbrooke s Charitable Trust (ACT) in their search for their Individual Giving Lead- Acquisition. This role will be pivotal in driving ACT s supporter acquisition programme. ACT exists to make their outstanding hospitals even better. They raise vital funds to support Addenbrooke s and the Rosie hospitals connecting generous people with projects that go beyond the boundaries of NHS funding and help deliver the very best in patient care, clinical outcomes and research. ACT is entering a defining chapter: alongside supporting their existing hospitals, they are helping to bring to life two once-in-a-generation pioneering new hospitals: the Cambridge Cancer Research Hospital and the Cambridge Children s Hospital. Together, these hospitals will transform healthcare locally, nationally and globally, placing Cambridge at the heart of medical innovation. The role: As the Individual Giving Lead (Acquisition), you will lead , with the support of the Head of Individual Giving, development and delivery of multi-channel campaign, spanning digital, face-to-face, and direct mail, ensuring they attract high-quality new supporters efficiently and at scale. Bringing a data-driven mindset, you will analyse performance, identify insights, and make evidence-based recommendations to optimise campaigns. You will also collaborate closely with colleagues to shape an exceptional, personalised welcome journey that builds long-term loyalty from the very first touchpoint. Key Responsibilities: Act as the subject matter expert for supporter acquisition, contributing to the wider Individual Giving Strategy and devising an annual acquisition plan. Plan, test, and deliver multi-channel acquisition campaigns to drive donor and income growth. Deliver past patient mailings to engage hospital patients as supporters. Design and execute a best-in-class, personalised welcome experience for new supporters to maximise lifetime value and long-term loyalty. Monitor performance against KPIs, tracking cost per acquisition (CPA) and lifetime value (LTV) to ensure effective use of budget. Stay ahead of external industry trends while ensuring all activities are compliant with the Code of Fundraising Practice and relevant legal policies. Experience needed: Experience of acquisition within an individual giving or a digital marketing team. Proven track record of recruiting new supporters (or customers) through a variety of marketing channels. Experience monitoring, evaluating, and reporting on relevant KPIs. Strong numeracy skills for budget management and monitoring project spend. Excellent written and verbal communication skills, with sharp attention to detail. Strong organisational skills with the ability to manage competing priorities. Empathy, passion, and enthusiasm for the life-changing work of ACT. Desirable: Experience utilising Donorfy or a similar CRM system. Why Join ACT? Salary £35,000 2 days a week in the office They look after their team with a fantastic range of benefits, including: 25 days of annual leave + Bank Holidays plus your Birthday off! Pension Scheme & Group Life Assurance (4x salary) Health Cash Plan & Employee Assistance Programmes Enhanced Maternity and Paternity Pay On-site Leisure Centre access & Cycle to Work Scheme Staff Discount Schemes & annual eye tests How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We re looking for an experienced Account Manager to join our clients modern office-based Sales team in Poole. What you will be doing as an Account Manager: Proactively schedule and complete agreed volume of outbound customer calls per day. Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM. Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. Stock availability, delivery schedules, pricing etc). Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities. Ensuring that information inputs are accurate and up to date. Research and understand product availability, actively engaging with category management, fulfilment and operations teams. Keep track of NPS scores, seeking customer feedback as a means to identify areas for improvement. Research and stay up to date on industry trends relating to customer group, suggest product ranges that may be of interest. Management of customer complaints in a professional and timely manner, documenting resolution steps, reporting internally and appropriately with the customer. Maintain an in-depth knowledge of customer accounts; tracking any changes in personnel, decision makers, key contacts or potential changes in business circumstances. Proficiently utilise CRM and ERP systems to highlight opportunities for account growth. Schedule customer account reviews with BDM and Sales Support. Document and follow all processes specific to customer accounts (update as required). Ensuring any special processes are clearly highlighted and adhered to Utilise company systems to draw and interrogate the data to provide customer with meaningful commentary. Follow Tower processes and procedures to support efficient and effective working with shared service functions (ie. Finance, Marketing, Procurement). Who you are You have a proactive mindset that always seeks to be one step ahead of customer needs. Your tenacity shines through in your approach to customer management, demonstrating a relentless drive to achieve the best outcomes. You excel at building solid relationships at all levels, fostering trust and collaboration. As a self-starter, you effectively manage your own workload and operate unsupervised, ensuring tasks are completed efficiently. Your communication skills are top-notch, allowing you to convey information professionally both in writing and verbally. An energetic team player, you appreciate the value of working together and supporting colleagues, contributing to a positive and productive work environment. Skills & Experience of the Account Manager: B2B or B2C Experience. Comfortable selling via phone and in virtual meetings with both existing and prospective customers. Commercial Acumen (ability to analyse and interpret data leading to additional business opportunities and wins). Appetite to develop both product and industry knowledge. Ability to build strong relationships with both customers and colleagues. Negotiation and persuasion skills to ensure win/win situations are achieved every time. What s in it for you as our Account Manager: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Cycle to Work scheme Subsidised workplace massage 'Giveback Days with food cooked onsite by the Management Team, Unlimited tuck shop snacks and Free lunch every Friday Employee assistance programme (EAP) Account Manager Poole BH12 Salary: £30,000 to £31,500 Hours: 40 hours per week - Monday to Friday

Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.

Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.

K-People Europe is a London based recruitment consultancy and we've been recruiting top talents for our clients in UK & Europe since 2007. Our client, an industry leading global manufacturer of imaging solutions, is looking for a Customer Solutions Operations Manager who will be responsible is responsible for identifying, developing, and implementing optimal operational systems to enhance the efficiency, effectiveness, and overall quality of customer service operations, ensuring they reflect the standards, professionalism, and reputation expected of a global market-leading brand. Responsibilities (1) Operational Strategy, System Development & Process Improvement • Design, implement, and continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes for technical enquiries, service coordination, stock management, quotations, spare parts operations, and customer communication to ensure consistency, accountability, and efficiency. • Develop, implement, and maintain SOPs (Standard Operating Procedures) across Customer Solutions operations to support operational consistency, service quality, and long-term scalability. • Lead the implementation and optimisation of software platforms and digital tools to improve visibility, communication, workflow efficiency, and cross-functional collaboration. • Review and improve service and spare parts pricing structures through operational analysis, market awareness, and business performance evaluation. • Establish structured administrative systems for service scheduling, reporting, coordination, documentation, and operational tracking. • Establish clear operational structures, responsibilities, and workflows between Customer Solutions Operations and the Technical Team to improve efficiency, accountability, and collaboration. • Support the development of a scalable Customer Solutions infrastructure capable of supporting future business growth across the UK and international markets. (2) Customer Solutions Operations & Technical Coordination • Develop a strong operational understanding of technical service activities, including hardware and software installation, system configuration, repair coordination, troubleshooting support, and service administration. • Coordinate customer service and technical support activities in collaboration with the Technical Team to ensure efficient communication, workflow management, and timely issue resolution. • Maintain up-to-date knowledge of industry trends, customer service developments, and operational best practices relevant to technical and customer support operations. • Prepare operational and customer service-related reports for management, HQ, and the European Head Office, including service performance analysis, failure rate reporting, and operational improvement updates. • Support the delivery of dealer and end-user training sessions when required to strengthen operational consistency, product understanding, and customer experience standards. (3) Spare Parts Operations, Commercial Administration & Stock Management • Manage spare parts and consumable operations while continuously improving related workflows and administrative processes. • Oversee quotations, order processing, invoicing, delivery coordination, and associated technical and administrative documentation to ensure operational accuracy and efficiency. • Manage purchasing activities including purchase orders, goods receipt processing, accounts payable invoice posting, and import-related administration. • Manage warranty operations, including warranty parts tracking, claim administration, documentation, and record management to support efficient and accurate warranty processes. • Support commercial performance and service revenue optimisation through effective management of spare parts, consumables, warranty systems, and service administration. • Identify opportunities to improve operational efficiency, stock accuracy, cost control, and service profitability through ongoing process evaluation and workflow improvement initiatives. Requirements (1) Must be fluent in English (2) Minimum of 5 years' experience in customer service operations, stock management, order management, or operational coordination roles. (3) Previous experience within technical service, IT, engineering, electrical, mechanical, or operational support environments is highly desirable. (4) Strong analytical, organisational, and problem-solving capabilities, with the ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail. (5) Strong report writing, administrative, and presentation skills, with proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook. (6) Experience using CRM platforms, ERP systems, and operational management software. SAP experience is preferred. (7) Ability to build structured systems, improve workflows, and contribute to operational scalability and continuous improvement initiatives. (8) Must have UK driving licence Conditions (1) Job type: Full-time & Permanent & Office based (2) Location: South West London (3) Working hours: 9am - 5:30pm (4) Annual leave: 22 days + Public/Bank holidays (5) Salary: K (depending on experience) Before you apply (1) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (2) The right candidate must be able to commute to South West London regularly as it's a fully office based role without hybrid option. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.

Do you enjoy helping people get the most from technology? Are you experienced in Microsoft Dynamics 365 and passionate about translating real-world needs into practical system solutions? London City Mission is looking for a Ministries CRM Systems Partner to play a key role in helping our Ministries Department embed and use Dynamics 365 effectively, consistently and sustainably. This is an exciting opportunity to work at the intersection of ministry, systems and people. You'll act as the primary CRM partner for one of the largest and most complex user groups in the organisation, helping ministry leaders and field teams use technology well while ensuring that the integrity of our organisation-wide CRM remains protected. About the role Dynamics 365 is a critical system that supports work across London City Mission. As Ministries CRM Systems Partner, you will become the trusted link between ministry teams and technology colleagues. You will work closely with ministry leaders and staff to understand their workflows, challenges and priorities, helping them adopt and use the CRM confidently. You'll provide practical support, training and guidance while also ensuring that requests for changes and improvements remain aligned with wider organisational standards and data governance. This role combines systems expertise, stakeholder engagement, training, problem-solving and change management. You'll help ministries staff see CRM not as an administrative burden, but as a valuable tool that supports effective gospel ministry. What you ll be doing Acting as the primary CRM systems partner for the Ministries Department Supporting and coaching users in Microsoft Dynamics 365 Building strong relationships with ministry leaders and field teams Translating ministry needs into practical CRM solutions and change requests Configuring and maintaining CRM elements such as forms, views, dashboards and reporting structures Improving data quality, consistency and reporting capability Designing and delivering CRM training and guidance materials Supporting testing and rollout of new functionality Working closely with the Database Manager and Systems Development Manager to ensure system coherence and alignment What we re looking for Has strong functional expertise in Microsoft Dynamics 365 CRM Can confidently engage with both technical and non-technical stakeholders Understands data governance, reporting and system adoption challenges Enjoys helping people learn and use systems effectively Can balance ministry needs with organisational standards and best practice Is proactive, collaborative and able to influence others positively Has experience translating operational requirements into practical solutions Why join us? You'll be joining a mission-focused organisation committed to helping churches across London share the good news of Jesus Christ with people on the margins. This role offers the opportunity to make a lasting impact by helping ministries teams work more effectively, improving the quality of information that supports decision-making, and contributing to the ongoing development of systems that underpin gospel ministry across London. Benefits 25 days annual leave (pro-rated for contract duration) Additional leave between Christmas and New Year Attractive pension scheme with generous employer contribution Hybrid working approach Cycle to Work scheme Regular prayer gatherings, team days and spiritual development opportunities Opportunity to contribute directly to the mission and ministry of London City Mission Occupational Requirement London City Mission is an organisation committed to preaching the Christian gospel to the people of London. There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct. Accessibility If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you. Department: Finance, IT & Property (Technology), embedded with Ministries Reporting to: Head of Technology Location: LCM Head Office, Tower Bridge Road (office-based, with some remote working) Contract: Fixed- Term (18 months) Hours: Full-time 40 hrs a week Salary: £45,000 £55,000 per annum (dependent on experience)

Business Administration Apprentice Leicestershire Full Time, 18-Month Duration Level 2 or 3 Business Administration Company Overview Are you looking to begin your career in a fast-paced and exciting office environment? Regional Recruitment are looking for a Business Administration Apprentice to assist with the daily operations within our Recruitment Teams. This entry-level position is perfect for someone who is organised, eager to learn, and able to work both independently and as part of a team. By the end of the apprenticeship, you will have developed a strong foundation in Business Administration, and for the right candidate we would like to extend to a permanent placement within the business. Role Overview As a Business Administration Apprentice, you will play a key role in supporting the smooth and efficient running of the organisation s daily operations. This is a hands-on learning role where you will develop essential administrative, organisational, and communication skills while working towards a recognised qualification. Key Responsibilities: Answering phone calls, taking messages, and connecting calls to relevant departments Providing office support to both employees and clients, ensuring compliance is met for the department, and interacting with clients to build strong relationships. Compliance checks (eg. Right to Work checks) Creating and posting Job Adverts Ensuring correct data is held within our CRM system Using CRM and ATS systems to identify talent Assisting with Payroll queries and timesheets Checking, updating and sending Terms of Business for your department Updating rate cards on our CRM system Educating clients about services and products provided by the business company About You You re curious, organised, and ready to take your first big step into the world of business. You thrive on learning new skills, enjoy working with people, and take pride in getting the details right. Whether it s keeping records up to date, helping a team stay on track, or finding a smarter way to do something, you re the kind of person who likes to make things run smoothly. This position is entry-level, and therefore what matters most is your enthusiasm, reliability, and willingness to learn. You re a team player who s happy to pitch in wherever needed, but you can also work independently and manage your time well. Most importantly, you see this apprenticeship as more than just a job - it s a chance to grow, gain valuable qualifications, and start building a career you can be proud of. Requirements: Ability to work in a fast-paced environment (Essential) Ability to manage multiple tasks effectively (Essential) Possess a strong attention to detail (Essential) Possess good organisational skills (Essential) Demonstrates a willingness to learn and develop (Essential) GCSEs (or equivalent) in English and Maths at grade 4/C or above (or willingness to work towards these). A valid UK Driving Licence or able to commute daily to Head Office (Essential) What s in It for You? Career development opportunities in a growing company Full training and ongoing support A vibrant and supportive team environment Next Steps If this Business Administration Apprenticeship is right for you - Click to apply below. A member of our recruitment team will contact you to discuss your application and next steps.

Sales Estimator Opportunity to be based in Malton! Sales Support Opportunity! This role will suit someone who has experience of working with Technical Drawings. Someone with a small amount of sales/estimation/Sales Support/Sales Administration experience is ideal as lots of training will be given. Sales support experience would be fantastic! WHAT IS IN IT FOR YOU? Basic Salary package of Circa £30k base per annum Bonus scheme applicable (MD will discuss at interview stage) 4 day working week Monday Thursday 8.30-5.30, Fridays off! 4 day working week! 6-month review salary review, MD willing to offer substantial increase on basic following probationary period. Opportunity to drive the business forward, working closely with MD and head of sales in what is an exciting period for the business. Private Medical Healthcare following probationary period. 28 days holiday inclusive of bank holidays Office based role in Malton! Limited travel required day to day! Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is a hugely well-established specialist construction/manufacturing provider. Their tailored skillset can be taught to somebody with a background within Engineering, Construction or Manufacturing. They operate with 5 core products which come with various specifications to provide a wider portfolio of around 40 products. The business is aiming to increase their turnover by £3M over the next 3 years. THE ROLE Review customer enquiries, specifications, drawings, and tender documents. (Following training). Prepare detailed cost estimates, quotations, and proposals (Following training). Liaise with customers to clarify technical and commercial requirements. (Following training). Work with operations, procurement, engineering, and production teams to obtain pricing and delivery information. Calculate material, labour, subcontractor, and overhead costs. Maintain pricing databases and estimation records. Follow up on quotations and support sales negotiations. Monitor market pricing and competitor activity. Assist with contract reviews and handovers to project delivery teams. Ensure estimates comply with company standards and profitability targets. Produce reports on quotation activity, conversion rates, and pipeline opportunities. THE PERSON Essential: Experience in estimating, sales support, quotations, or commercial administration. Strong numerical and analytical skills. Experience using Microsoft Excel and CRM systems. Ability to interpret technical information and specifications. Desirable: Experience within the relevant industry sector. Experience working with tenders and contracts. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group.

Role Description The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme. Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. Accountabilities DAY TO DAY DELIVERY OF EVENTS Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content. STUDENT MANAGEMENT & QUERY HANDLING Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events Responsible for managing the programme inbox (where applicable) Responsible for identifying creative and innovative ways to connect, educate and train students Provide oversight of cv support, screening, and recruitment preparation Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm Organise mentoring and buddying allocations QUALITY ASSURANCE Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM. Required qualifications A Law degree (LLB) or a combined degree such as Law with another subject Skills & Experience We are looking for applicants with 1 2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills: Essential Strong presentation skills with the ability to deliver engaging online sessions Excellent business writing and organisational skills Strong stakeholder management abilities A keen interest in, and some knowledge of, an aspiring solicitor s early career journey (school and university stages) A collaborative team player with a can-do attitude, able to handle requests at short notice and work under pressure Ability to use Teams and Zoom, including creating and managing breakout rooms Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Preferred Project management experience Experience with database management and data analysis, including applicant tracking systems (such as Salesforce) Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp Helpful Understanding of employability skills required for students to be job-market ready Knowledge of diversity and inclusion principles Empathetic approach to working with others Experience in recruitment or a target-driven sales environment What We Offer Salary: £27,100 £30,000 Annual Leave: 28 days + Bank Holidays Enhanced Family-Friendly Policy Flexible Working: 2 days in the office Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more

We re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager playing a vital role in growing the support that powers our work. This role is all about connecting people with purpose. You ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you ll help secure vital funding that directly supports the animals who rely on us. If you thrive on building relationships, spotting opportunities and turning ideas into results, we d love to hear from you. Key Responsibilities Community Fundraising & Engagement Develop and grow community fundraising activity across individuals, groups and local organisations. Create and deliver engaging campaigns and fundraising events. Recruit and support volunteers to maximise fundraising reach and impact. Deliver excellent supporter experiences and stewardship. Corporate Partnerships Build and manage relationships with local businesses. Secure financial and in-kind support. Develop long-term partnerships that increase income and awareness. Income Generation & Performance Work closely with the Head of Income Generation to deliver fundraising objectives and income targets. Maintain a strong pipeline of opportunities and provide regular reporting and forecasting. Monitor fundraising trends and identify new opportunities for growth. Collaboration & Compliance Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging. Ensure all activity complies with fundraising regulations, GDPR and organisational policies. Champion the charity s values, professionalism and supporter care. Person Specification Experience & Knowledge Experience in community fundraising, supporter engagement or income generation. Experience managing relationships with supporters, community groups or corporate partners. Experience delivering successful fundraising campaigns or events. Understanding of fundraising principles and supporter stewardship. Skills & Abilities Strong communication and relationship-building skills. Highly organised with the ability to manage multiple priorities. Proactive, self-motivated and results-driven. Confident networker and ambassador for the charity. Good IT skills, including CRM/database systems. Personal Qualities Positive, collaborative and resilient. Committed to ethical fundraising and continuous learning. Passionate about delivering excellent supporter experiences. As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation. Benefits Company pension Employee discount Free parking Health & wellbeing programme On-site parking We are happy to discuss working hours for this role.

Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.