Director of Workshop & Remarketing Operations (six figure) Neg - (guide 100k - 120k+) Senior Executive level salary & benefits Located: Northwest - Relocation is an option for the right person potentially The Overview: This is a rare opportunity to lead the transformation of a high-volume Vehicle Preparation and Refurbishment division at scale from developing Operational Strategy through to implementation, delivery and beyond. What are we looking for: We are seeking an exceptional Operational Senior Executive / Leader with a proven track record of designing, building and optimising end-to-end Vehicle Preparation , Refurbishment and Remarketing Operations within a major Automotive Retailer, Car Supermarket , Vehicle Remarketing business, Fleet Management company, Auction House or Digital Automotive Platform . Is this YOU? Here's the challenge you will be looking for: You will be responsible for developing the strategy, infrastructure, systems, processes and leadership capability required to create a market-leading operation that delivers faster vehicle turnaround, increased throughput, improved quality standards and enhanced profitability. Leading large multidisciplinary teams across mechanical repair, vehicle technicians, fast-fit and tyre operations, bodyshop, SMART repair, paint, refurbishment and vehicle detailing, you will drive operational excellence throughout the entire vehicle lifecycle, from acquisition and inspection through to retail-ready to sell vehicles. The successful candidate will be an accomplished executive who combines strategic vision with hands-on execution, capable of transforming complex operations, implementing best-in-class processes, and building high-performing teams that consistently deliver speed, quality and efficiency at scale. This role is about creating a competitive advantage through delivering operational excellence and establishing a best in class vehicle preparation and remarketing platform. What Success Looks Like: Increased workshop utilisation, productivity and labour recovery. Improved customer satisfaction, retention and aftersales revenue performance. Stronger operational controls and measurable efficiency gains across all departments. A highly engaged leadership team capable of driving performance and developing future talent. Consistent delivery of financial targets, profitability and business growth. Scalable operational structures that support continued, future expansion plans. What to do next: The sky is the limit for an individual capable of delivering what the business needs, and with that comes a genuine opportunity to build and grow in a "red tape" free environment, whilst placing your fingerprints over a highly successful growing enterprise. Sound interesting? Then reach out to me with your CV, and if you "fit the bill" I'll send you a more detailed brief. JOB REF:4359GS
Jun 27, 2026
Full time
Director of Workshop & Remarketing Operations (six figure) Neg - (guide 100k - 120k+) Senior Executive level salary & benefits Located: Northwest - Relocation is an option for the right person potentially The Overview: This is a rare opportunity to lead the transformation of a high-volume Vehicle Preparation and Refurbishment division at scale from developing Operational Strategy through to implementation, delivery and beyond. What are we looking for: We are seeking an exceptional Operational Senior Executive / Leader with a proven track record of designing, building and optimising end-to-end Vehicle Preparation , Refurbishment and Remarketing Operations within a major Automotive Retailer, Car Supermarket , Vehicle Remarketing business, Fleet Management company, Auction House or Digital Automotive Platform . Is this YOU? Here's the challenge you will be looking for: You will be responsible for developing the strategy, infrastructure, systems, processes and leadership capability required to create a market-leading operation that delivers faster vehicle turnaround, increased throughput, improved quality standards and enhanced profitability. Leading large multidisciplinary teams across mechanical repair, vehicle technicians, fast-fit and tyre operations, bodyshop, SMART repair, paint, refurbishment and vehicle detailing, you will drive operational excellence throughout the entire vehicle lifecycle, from acquisition and inspection through to retail-ready to sell vehicles. The successful candidate will be an accomplished executive who combines strategic vision with hands-on execution, capable of transforming complex operations, implementing best-in-class processes, and building high-performing teams that consistently deliver speed, quality and efficiency at scale. This role is about creating a competitive advantage through delivering operational excellence and establishing a best in class vehicle preparation and remarketing platform. What Success Looks Like: Increased workshop utilisation, productivity and labour recovery. Improved customer satisfaction, retention and aftersales revenue performance. Stronger operational controls and measurable efficiency gains across all departments. A highly engaged leadership team capable of driving performance and developing future talent. Consistent delivery of financial targets, profitability and business growth. Scalable operational structures that support continued, future expansion plans. What to do next: The sky is the limit for an individual capable of delivering what the business needs, and with that comes a genuine opportunity to build and grow in a "red tape" free environment, whilst placing your fingerprints over a highly successful growing enterprise. Sound interesting? Then reach out to me with your CV, and if you "fit the bill" I'll send you a more detailed brief. JOB REF:4359GS
Our client, a leading national fleet and hire company based in Addlestone, Surrey, is seeking a highly motivated Fleet Refurbishment Executive. This Fleet Refurbishment Executive position offers an excellent opportunity for experienced professionals to contribute to a dynamic team committed to delivering efficient vehicle damage management and refurbishment services. This Fleet Refurbishment Executive position is ideal for individuals with a keen eye for detail and strong organisational skills, seeking career progression within the fleet and automotive refurbishment sector. Benefits: Competitive salary of 35,000 to 40,000 per annum, with performance bonuses Employee share options after 12 months of employment 23 days holiday plus bank holidays, with additional leave based on service Pension scheme contributions Access to on-site gym and free parking facilities Regular team-building events promoting a supportive work environment Opportunities for professional development within a growing organisation Duties as a Fleet Refurbishment Executive: Oversee inspection and assessment of vehicle damage following off-hire inspections or site check-ins Coordinate refurbishment activities across repair and preparation networks Liaise with repair suppliers to obtain estimates and updates on vehicle progress Ensure accurate documentation of damage records and repair requirements Monitor refurbishment timescales, liaising with suppliers to meet targets Support resolution of customer queries related to vehicle damage or refurbishment status Maintain detailed records of damage, repairs, and refurbishment activities Build and sustain relationships with repair and refurbishment partners Escalate repair delays or quality concerns to senior management Provide operational support to the fleet technical and refurbishment teams Requirements: Highly organised, detail-oriented with the ability to manage fast-paced workloads Previous experience in Bodyshop reception, fleet inspection, or rental inspection roles (highly advantageous) Excellent written and verbal communication skills, with a customer-focused approach Ability to confidently liaise with customers, repair suppliers, and internal teams Willingness to learn and develop skills related to fleet refurbishment and damage management Proficiency in Microsoft Office, especially Excel and Word Full UK driving licence essential This opportunity is ideal for candidates seeking a fulfiling role within a reputable and expanding company, offering a mix of operational responsibilities and professional development. If you are ready to advance your career as a Fleet Refurbishment Executive, we encourage you to apply. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Addlestone and Surrey, today to discover more about this fantastic Fleet Refurbishment Executive vacancy. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 26, 2026
Full time
Our client, a leading national fleet and hire company based in Addlestone, Surrey, is seeking a highly motivated Fleet Refurbishment Executive. This Fleet Refurbishment Executive position offers an excellent opportunity for experienced professionals to contribute to a dynamic team committed to delivering efficient vehicle damage management and refurbishment services. This Fleet Refurbishment Executive position is ideal for individuals with a keen eye for detail and strong organisational skills, seeking career progression within the fleet and automotive refurbishment sector. Benefits: Competitive salary of 35,000 to 40,000 per annum, with performance bonuses Employee share options after 12 months of employment 23 days holiday plus bank holidays, with additional leave based on service Pension scheme contributions Access to on-site gym and free parking facilities Regular team-building events promoting a supportive work environment Opportunities for professional development within a growing organisation Duties as a Fleet Refurbishment Executive: Oversee inspection and assessment of vehicle damage following off-hire inspections or site check-ins Coordinate refurbishment activities across repair and preparation networks Liaise with repair suppliers to obtain estimates and updates on vehicle progress Ensure accurate documentation of damage records and repair requirements Monitor refurbishment timescales, liaising with suppliers to meet targets Support resolution of customer queries related to vehicle damage or refurbishment status Maintain detailed records of damage, repairs, and refurbishment activities Build and sustain relationships with repair and refurbishment partners Escalate repair delays or quality concerns to senior management Provide operational support to the fleet technical and refurbishment teams Requirements: Highly organised, detail-oriented with the ability to manage fast-paced workloads Previous experience in Bodyshop reception, fleet inspection, or rental inspection roles (highly advantageous) Excellent written and verbal communication skills, with a customer-focused approach Ability to confidently liaise with customers, repair suppliers, and internal teams Willingness to learn and develop skills related to fleet refurbishment and damage management Proficiency in Microsoft Office, especially Excel and Word Full UK driving licence essential This opportunity is ideal for candidates seeking a fulfiling role within a reputable and expanding company, offering a mix of operational responsibilities and professional development. If you are ready to advance your career as a Fleet Refurbishment Executive, we encourage you to apply. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Addlestone and Surrey, today to discover more about this fantastic Fleet Refurbishment Executive vacancy. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Product Delivery Executive What is this job? You are the person responsible for making sure passengers have a great experience on a cruise ship. Think of yourself as a mix of: Hotel Operations Manager Customer Experience Manager Quality Control Manager Project Manager Your job is to travel to cruise ships, check everything is working properly, identify problems, improve services, and make sure guests are happy while the company hits its revenue targets. What would I actually do day-to-day? 1. Make sure the guest experience is excellent You'll constantly ask: Are passengers happy? Is the food, entertainment, housekeeping, and service meeting company standards? Are there recurring complaints? What can be improved? You'll review surveys, customer feedback, and ratings, then work with ship management to fix issues. 2. Visit ships and inspect operations You'll regularly travel to cruise ships and: Walk around the ship Check service quality Audit standards Speak with managers Identify problems Ensure company policies are being followed This isn't a desk-only role. Expect travel and time onboard ships. 3. Work with ship managers You'll be the main support person for: Hotel Directors Guest Services Managers When they have operational issues or need guidance on improving guest experience, you'll help them. 4. Improve products and services If passengers complain about: Entertainment Dining options Cabin experience Guest activities Service processes You'll analyse the feedback and recommend improvements. 5. Track business performance The company isn't just interested in happy guests. You'll also monitor: Revenue generated onboard Costs Customer satisfaction scores Operational performance Then you'll prepare reports for senior leadership. 6. Manage refurbishment and maintenance projects You'll help oversee: Hotel area refurbishments Repairs Equipment issues Improvement projects Basically making sure the passenger-facing parts of the ship stay in good condition. Who would be a good fit? Someone who has: Managed hotels, resorts, or hospitality operations Strong customer service background Experience leading teams and influencing managers Good problem-solving skills Comfortable analysing reports and performance metrics Willingness to travel frequently Cruise experience is a bonus, not a requirement. What are they really hiring for? The role is roughly: 40% Guest Experience & Quality Control 30% Operational Management 20% Stakeholder/Relationship Management 10% Reporting & Analysis "You are the company's eyes and ears onboard the cruise ships, making sure passengers are delighted, operations run smoothly, standards are met, and the business remains profitable." must have full uk driving licence as will be expected to travel as well as a valid passport 1/2 in office based in purfleet . this is an exciting role for someone who wants to travel has organisation skills and is a great people person can see problems and solve them
Jun 25, 2026
Full time
Product Delivery Executive What is this job? You are the person responsible for making sure passengers have a great experience on a cruise ship. Think of yourself as a mix of: Hotel Operations Manager Customer Experience Manager Quality Control Manager Project Manager Your job is to travel to cruise ships, check everything is working properly, identify problems, improve services, and make sure guests are happy while the company hits its revenue targets. What would I actually do day-to-day? 1. Make sure the guest experience is excellent You'll constantly ask: Are passengers happy? Is the food, entertainment, housekeeping, and service meeting company standards? Are there recurring complaints? What can be improved? You'll review surveys, customer feedback, and ratings, then work with ship management to fix issues. 2. Visit ships and inspect operations You'll regularly travel to cruise ships and: Walk around the ship Check service quality Audit standards Speak with managers Identify problems Ensure company policies are being followed This isn't a desk-only role. Expect travel and time onboard ships. 3. Work with ship managers You'll be the main support person for: Hotel Directors Guest Services Managers When they have operational issues or need guidance on improving guest experience, you'll help them. 4. Improve products and services If passengers complain about: Entertainment Dining options Cabin experience Guest activities Service processes You'll analyse the feedback and recommend improvements. 5. Track business performance The company isn't just interested in happy guests. You'll also monitor: Revenue generated onboard Costs Customer satisfaction scores Operational performance Then you'll prepare reports for senior leadership. 6. Manage refurbishment and maintenance projects You'll help oversee: Hotel area refurbishments Repairs Equipment issues Improvement projects Basically making sure the passenger-facing parts of the ship stay in good condition. Who would be a good fit? Someone who has: Managed hotels, resorts, or hospitality operations Strong customer service background Experience leading teams and influencing managers Good problem-solving skills Comfortable analysing reports and performance metrics Willingness to travel frequently Cruise experience is a bonus, not a requirement. What are they really hiring for? The role is roughly: 40% Guest Experience & Quality Control 30% Operational Management 20% Stakeholder/Relationship Management 10% Reporting & Analysis "You are the company's eyes and ears onboard the cruise ships, making sure passengers are delighted, operations run smoothly, standards are met, and the business remains profitable." must have full uk driving licence as will be expected to travel as well as a valid passport 1/2 in office based in purfleet . this is an exciting role for someone who wants to travel has organisation skills and is a great people person can see problems and solve them
