98 jobs found

Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!

Job description Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council?s Equal Opportunities Policy and to actively promote and uphold the Council?s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.

Lettings Manager / Head of Property Management Leeds (North Leeds focus) £33,000OTE The Opportunity Im working with a well-regarded, independent estate agency in North Leeds thats looking to appoint an experienced Lettings Manager to lead and grow their property management function click apply for full job details

Property Manager An excellent opportunity for a proactive Property Manager with residential property management, tenancy management, resident liaison and housing compliance experience. If youve also worked in the following roles, wed also like to hear from you: Tenancy Officer, Housing Manager, Estate Manager, Private Rent Officer, Residential Lettings Manager SALARY: £34,800 to £40,295 per annum + B click apply for full job details

Lettings Manager £40,000 to £50,000 Basic + Uncapped Commission Im currently working on behalf of a well-established and highly regarded estate agency, looking to appoint an experienced Lettings Manager for their York branch. This is a fantastic opportunity for someone ready to step into a leadership role or an existing Manager looking for a stronger platform, better earning potential, and real aut click apply for full job details

An opportunity has arisen for a Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market. As a Property Manager, you will take full ownership of a residential property portfolio, managing tenancies, maintenance, compliance, and landlord and tenant relationships from start to finish. This full-time role offers benefits, a salary of £32,000 which can be increased for right candidates. Lettings Agents seeking to move into a Property Manager role will also be considered. You will be responsible for: Managing a varied portfolio of residential rental properties. Acting as the main point of contact for landlords, tenants, and contractors. Coordinating repairs, maintenance, and property inspections from instruction through completion. Handling tenancy progression including move-ins, move-outs, and ongoing queries. Dealing with rent arrears and following structured recovery processes. Ensuring all properties remain fully compliant with legal and safety requirements. Logging and tracking maintenance and tenancy updates using internal systems. Maintaining accurate records and ensuring timely communication across all parties. Taking ownership of issues and seeing them through to resolution. What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Estate Manager, Block Manager, Lettings Manager, Tenancy Manager, Lettings Agent or in a similar role. Experience within property management, residential lettings, or a transferable client-facing coordination role. Comforable using systems and software for tracking jobs and updates. Confident communicating with tenants, landlords and contractors, and quickly resolving issues such as arranging urgent repairs. Knowledge of Scottish PRS rules and housing law would be preferred. Full UK driving licence What's on offer: Competitive salary Company sick pay Bereavement leave Free on-site parking Bonus scheme Regular team incentives, including lunches and early finishes Ongoing training and career development opportunities Quarterly company events and team gatherings Opportunity to join a growing and ambitious business with long-term career prospects If you are an experienced property professional seeking your next challenge, this is an excellent opportunity to join a highly regarded organisation and further develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An opportunity has arisen for a Senior Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market. As a Senior Property Manager, you will oversee a portfolio of residential properties, ensuring a smooth tenancy experience while supporting colleagues and maintaining high service standards across the property management function. This full-time role offers benefits, a salary of £38,000 which can be increased for right candidates You will be responsible for: Managing residential properties throughout the tenancy process. Building and maintaining positive relationships with landlords and tenants. Coordinating maintenance and repair works, ensuring issues are resolved promptly. Handling tenancy-related disputes, complaints and complex property matters. Managing HMO properties and associated licensing obligations. Carrying out property inspections and arranging any necessary follow-up actions. Liaising with contractors and service providers to ensure quality workmanship and service delivery. Maintaining accurate property records, documentation and compliance information. What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Lettings Property Manager, Residential Property Manager, Estate Manager, Lettings Manager or in a similar role. At least 5 years' experience within residential property management. ARLA Propertymark qualification or Letwell qualification. Background managing HMO properties and supporting, coaching or mentoring colleagues. Experience in using property management systems Strong knowledge of Scottish lettings legislation and compliance requirements. Experience handling disputes, complaints, and tenancy issues What's on offer: Competitive salary 30 days annual leave Company sick pay Bereavement leave Free on-site parking Bonus scheme Regular team incentives, including lunches and early finishes Ongoing training and career development opportunities Quarterly company events and team gatherings Opportunity to join a growing and ambitious business with long-term career prospects If you are an experienced property professional seeking your next challenge, this is an excellent opportunity to join a highly regarded organisation and further develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Pear Recruitment: Lettings Manager Location: Chiswick Basic: £50,000 Uncapped Commission, OTE 80,000 - £100,000 + Licence and car required + £1000 Car allowance Working Hours: Monday Thursday 8.30am 6.30pm Friday 8.00am 6.00pm Every other Saturday 10:00am 3. . click apply for full job details

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Social Housing Repairs Coordinator £30,000 - £33,000 Basic Salary 8:45am - 5:30pm, Monday to Friday, office based 5 days per week Career progression opportunity to develop your career and possibly head the whole department Social Housing Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Social Housing Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Social Housing Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolio Schedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timeline Liaise with contractors and suppliers to obtain quotes and schedule repairs Monitor and manage the repairs budget and ensure all expenses are within the allocated budget Maintain accurate records of all repairs and maintenance work Conduct regular property inspections to identify any repairs or maintenance needs Communicate with tenants to schedule repairs and keep them informed of any delays or changes Ensure all repairs and maintenance work comply with health and safety regulations Maintain a good working relationship with contractors and suppliers Provide regular updates to the Property Manager on the status of repairs and maintenance work Assist with other property management tasks as needed Social Housing Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar role Knowledge of property maintenance and repair procedures Excellent organizational and time-management skills Strong communication and interpersonal skills Ability to work well under pressure and meet tight deadlines Attention to detail and problem-solving skills Proficient in MS Office and property management software Knowledge of health and safety regulations A valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.

Independent Living Scheme Manager (with Care) Location: Gordon Colling House, Bedford, MK42 0SJ Salary: 31,992.21 Full Time (37 hours) Permanent We're looking for a passionate and proactive Independent Living Scheme Manager to deliver a high-quality, responsive service for customers living in Independent Living with care scheme. This is a varied and rewarding role where you'll oversee the day-to-day management of scheme, support residents to maintain independence, and work closely with onsite care team and external partners to create a safe, inclusive, and thriving community. Key Responsibilities Housing & Scheme Management Manage allocations, lettings, and tenancy-related matters. Monitor performance against KPIs including occupancy, arrears, and service delivery. Maintain strong relationships with residents, ensuring timely support and engagement. Ensure properties and communal areas are safe, compliant, and well maintained. Community & Resident Engagement Build a vibrant, inclusive community through events and ongoing engagement. Support residents across mixed tenure types, ensuring equitable service. Act as a visible and approachable presence within the scheme. Partnership Working Work closely with on-site care teams, contractors, and ancillary services. Collaborate with external agencies to coordinate support for residents. Build strong relationships with key stakeholders and partners. Safeguarding & Risk Management Carry out needs and risk assessments, ensuring residents' safety and wellbeing. Manage safeguarding concerns and anti-social behaviour cases effectively. Develop and monitor person-centred support plans. Financial & Operational Oversight Support budget management and ensure effective use of resources. Monitor service performance and contribute to continuous improvement. About You You'll be confident, compassionate, and highly organised, with a strong commitment to supporting customers over 55 to live independently. You will need to demonstrate a person-centred, empathetic approach, alongside the confidence to handle challenging situations effectively. You will bring a collaborative mindset, enabling you to work successfully with a range of partners, and a genuine passion for supporting people to live independently. Essential Skills & Experience Strong communication and relationship-building skills. Experience managing complex situations and making informed decisions. Ability to work independently and manage a busy workload. Experience assessing needs, managing risk, and supporting individuals. Excellent record-keeping and administrative skills. Desirable Experience in housing, tenancy management, or supported living. Knowledge of safeguarding, ASB, and welfare benefits. Experience working with older people or individuals with additional needs. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £ per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working - 3 Days Per Week Office-BasedThe successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock , maximising occupancy and income , managing a small team , delivering service improvements , and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income. Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects. Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries. We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role.

Customer Service Manager (Part Time) Temporary role to start ASAP for 3-6 months £24.87 per hour Location: Histon Hours per week: 17.5 - can be worked to suit you but much be on site in Histon Join Our Client as a Customer Service Manager and lead a dynamic team in delivering exceptional customer experiences. Operating within the community housing sector, Our Client is renowned for fostering a supportive and innovative environment that values growth, collaboration, and community impact. In this strategic role, you will oversee a team responsible for frontline customer interactions, ensuring issues are resolved promptly and service standards are consistently met. This part-time position offers flexibility, with 17.5 hours per week, tailored to fit your schedule, while working on-site to maintain close team engagement. Key responsibilities include: Leading and motivating the customer service team, including Advisers and Lettings Co-ordinators. Ensuring high-quality service delivery through effective team management. Overseeing customer interactions via phone, email, and face-to-face. Developing reports and analysing data to identify opportunities for service enhancements. Supporting team development through coaching and training initiatives. Maintaining efficient procedures and adhering to health and safety policies. Additional skills that will strengthen your application include: Social housing sector experience. Proficiency with IT systems, including MS Office and performance management software. Knowledge of equality and diversity principles. The ideal candidate will possess a minimum of three years' experience in a customer service or administrative role, complemented by a relevant educational background. You will be committed to providing an inclusive, supportive environment and eager to contribute to continuous improvement within the team. If you are a motivated leader with a passion for delivering outstanding customer service and want to be part of a forward-thinking organisation, we encourage you to submit your CV. This is your chance to step into a pivotal role that offers both challenge and reward - seize the opportunity to make a real impact!

Housing Manager £48,680.52 per annum Cambridge Full Time Permanent This is an exciting opportunity to advance your career in social housing - are you ready to join us and help make a big difference in improving the lives of our tenants and shared owners? You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a great reputation for delivering on our values of care, openness and trust in our general and supported housing, and a range of community support services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure. We strongly believe our colleagues are our greatest asset, which is why we are committed to creating a happy, motivated and diverse workplace. And it shows. In our 2026 staff survey, 93% of colleagues said they would recommend Cambridge Housing Society as a great place to work making us an employer of choice. About the role: Reporting to the Senior Housing Manager you will: Play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas - including lettings, tenancy management, communal space standards, rental income and service charge delivery - ensuring a consistently high standard across all functions. Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships. Hybrid Working Arrangements - the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. What you'll need to succeed Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others A minimum of two years' experience delivering and managing a housing service within a social housing environment. A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development. Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers. Naturally confident and customer-focused, you bring excellent communication, relationship-building and influencing skills to every interaction. Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for CHS Group: - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: Friday 3rd July 2026 INTERVIEWS : To be confirmed

Property Agent Self-Employed Portsmouth - Home Based Uncapped Commission - OTE £50,000+ The opportunity Self-employed opportunity with complete flexibility. Home-based role with autonomy to manage your own diary. Uncapped commission structure. Estimated earnings of £50,000+ per annum. Commission terms negotiable depending on experience, performance and existing network. Access to established branding, systems and support. Opportunity to build and develop your own local team. Support from established financial services and legal partners. The chance to play a key role in expanding an ambitious property business. Ready to take control of your success? Are you an experienced estate agency professional who's tired of low commission, micromanagement or feeling undervalued despite delivering results? Perhaps you've built a strong local reputation and are ready to maximise your earning potential with the support of an established brand. One Estates is seeking an ambitious and commercially minded Property Agent / Area Manager to establish and grow our presence across Portsmouth. This is an exciting opportunity for an experienced sales or lettings professional to build their own territory, develop long-term relationships and create a sustainable income stream with uncapped earning potential. This is not a trainee opportunity. We're looking for someone who understands the realities of estate agency, can work autonomously and is motivated to build something of their own. Role overview Working remotely and managing your own diary, you will be responsible for generating instructions, building relationships within the local property market and developing a strong pipeline of opportunities. Duties will include: Developing and growing One Estates' presence within the Portsmouth area. Generating instructions for both residential property sales and lettings. Building and managing a pipeline of prospective vendors and landlords. Conducting property valuations and winning new business opportunities. Developing relationships with mortgage advisers, financial services professionals, solicitors, accountants and other referral partners. Organising and conducting property viewings and appointments. Supporting clients throughout the sales and lettings journey, including progression activities where required. Using CRM systems effectively to manage opportunities, follow-ups and pipeline activity. Identifying opportunities to convert future business through relationship building and excellent customer service. Managing your own workload, appointments and business development activities. Maintaining regular communication and providing updates on activity and progress. Recruiting and developing a local property team as the business grows. What success looks like You will be someone who can demonstrate: A proven track record of generating new business and winning instructions. A realistic approach to converting opportunities, recognising that many clients may already be tied into agreements with other agents. Strong commercial awareness and an understanding of the contractual considerations involved in switching agents. The ability to balance business development, valuations, viewings and progression activities effectively. Excellent communication and accountability, keeping stakeholders informed of progress and activity. A clear strategy for building your portfolio and generating momentum from day one. Skills and Experience Previous experience within estate agency, property sales, lettings or property management is essential. A proven track record of winning instructions and generating new business, with the ability to demonstrate the strategies and results behind your success. Strong knowledge of the Portsmouth property market. Experience building and maintaining relationships with landlords, vendors and professional introducers. A realistic understanding of how to generate opportunities within a competitive marketplace. Strong commercial awareness, including an understanding of fee structures, profitability and pricing strategies. A sound understanding of the contractual considerations involved when clients move between agents, including notice periods and potential switching costs. Experience using CRM systems to manage pipelines, progression and follow-up activity. Excellent communication and relationship-building skills. Highly self-disciplined, organised and motivated. Able to work independently without the need for close supervision whilst maintaining regular communication and updates. Entrepreneurial in approach, with the drive and resilience to build a successful territory. Full UK driving licence and access to a vehicle would be advantageous. Previous estate agency experience is essential, along with an established network of local industry contacts. You should be able to demonstrate how you have generated new business through your existing sales and lettings relationships, referrals and professional network. This is an opportunity to take ownership of your success whilst benefiting from the support, systems and reputation of a growing business. If you are passionate about property, understand what it takes to win and retain business, and are ready to build your future on your own terms, please apply with your updated CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Lettings Administrator Salary: £27,000 - £32,000 per annum London (W6, Office based) Working hours - 9.00 am to 6 pm Monday to Friday with a one-hour lunch break and 2 Saturdays per month from 10am to 3pm Are you a proactive and organised individual with a passion for property management Our client, one of London's leading co-living property management companies, is currently seeking a Lettings Administrator to join their dynamic team. This is a great opportunity to join a fun, friendly team of people who all encourage innovative thinking while supporting you whilst you develop your property management skills. In this role, you will report directly to the Head of Property Management and be responsible for liaising with landlords, tenants, contractors, and various internal departments. Our client is looking for someone who thrives under pressure while ensuring excellent client care and attention to detail. Key Responsibilities: Manage all aspects of tenant enquiries and tenancy applications, keeping tenants informed on a regular basis. Process application forms and maintain an up-to-date Applications Register. Coordinate property inspections and client meetings, ensuring an excellent standard of customer service. Negotiate leases with tenants, manage security deposits, and mediate any disputes between landlords and tenants. Organise end of tenancy procedures, including necessary works, and ensure timely delivery of property reports. About you: You will have at least 2 years of experience in lettings administration. Exceptional communication and customer service skills. Strong organisational and planning skills. Ambitious, highly motivated, and a good team player with a positive attitude. Ability to manage multiple tasks and prioritise effectively. Knowledge, Skills and Experience Required Customer Service Skills: Property managers work with tenants to make them happy, and work to get new tenants. Negotiating Skills: Property managers will have to work out details with potential tenants, put bids out for work or service on the property, and deal with many people in the community. Organisational Skills: There are many facets to a property manager's day. Working with tenants, with local government, with public works and paying bills. Organisation to get it all done is key. Communication Skills: Property managers often must speak with tenants, resolve disputes, entice new tenants, answer questions and hire workers. Good communication is Essential Excellent customer service skills Benefits: Company events that foster team spirit. Cycle to work scheme promoting a healthy lifestyle. Electric bike salary sacrifice for eco-friendly commuting. Store discounts for team members. Our client celebrates diversity and is committed to creating an inclusive environment for all employees. If you're ready to join a fun and friendly team and develop your property management career, please send your CV now.