163 jobs found

Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment life cycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

L1/L2 Support Engineer (Deskside Support) Location: East London, (Onsite) Pay of rate : £145 inside IR per day Contract Type: Contract (Rolling Contract) Initial 6-month contract with a strong possibility of extension as part of a permanent ongoing service. Working Hours Monday to Friday No weekends or bank holidays Operational hours: 08:00 - 18:00 Shift rota: 08:00 - 16:00 09:00 - 17:00 10:00 - 18:00 Role Overview We are seeking a customer-focused Tech Bar Support Engineer to provide onsite desktop support services within a busy enterprise environment. The successful candidate will work from a dedicated Tech Bar, supporting end users who book appointments for technical assistance and troubleshooting. This role focuses on providing Level 2 desktop support for hardware, software, network, and user account-related issues while delivering an excellent customer experience. Key Responsibilities Provide face-to-face technical support through the Tech Bar appointment service. Troubleshoot and resolve 1st, 1.5, and 2nd line desktop support incidents. Diagnose and resolve hardware issues affecting Windows laptops, MacBooks, desktops, peripherals, and mobile devices. Support Apple iPhones and related mobile device issues. Troubleshoot Windows 11 and macOS operating system issues. Support and resolve incidents relating to Microsoft 365 applications and services. Troubleshoot GlobalProtect VPN connectivity issues. Investigate and resolve Wi-Fi, network connectivity, and user account-related problems. Install, configure, and support desktop software and peripheral devices. Take ownership of incidents from initial diagnosis through to resolution. Accurately log, update, and manage tickets within ServiceNow. Escalate complex issues to relevant support teams when required. Maintain high levels of customer service and communication throughout the support process. Technical Skills & Experience Essential Experience in a Deskside Support, Tech Bar, Desktop Support, or IT Support Engineer role. Strong troubleshooting experience across: Windows 11 macOS Microsoft 365 (O365) GlobalProtect VPN Experience supporting: Windows laptops and desktops Apple MacBooks iPhones and mobile devices Printers and peripherals Understanding of networking fundamentals including Wi-Fi and connectivity troubleshooting. Experience using ServiceNow or similar ITSM ticketing systems. Strong customer service and communication skills. Ability to work independently and manage multiple support requests. Desirable Experience working within enterprise or corporate environments. Knowledge of Active Directory, Entra ID (Azure AD), and user account administration. ITIL Foundation certification or awareness. Personal Attributes Excellent customer-facing skills. Professional and approachable manner. Strong problem-solving and analytical abilities. Well organised with good attention to detail. Ability to remain calm under pressure and prioritise workload effectively. Team player with a proactive approach to support. Services in Scope Deskside Support PC and Laptop Support Hardware Diagnostics Software Support Peripheral Device Support Mobile Device Support User Account Support Network and Connectivity Troubleshooting Incident Management via ServiceNow

Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive floorwalking support, assisting users across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle management IT asset tracking and documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ownership of issues and sees them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

ICT Site Support Technician Location: Snowdonia, Wales Contract: Fixed-Term Contract (Immediate Start End of September 2026) Rate: Dependent on Experience Working Hours: 07 00 Working Pattern: 3 days on-site, 2 days from home An opportunity has arisen for an experienced ICT Site Support Technician to join a busy project team based in Snowdonia. This is an urgent requirement for a hands-on IT professional who can provide reliable technical support across a live operational environment. The successful candidate must be available to start immediately and be able to commute to the Snowdonia site three days per week, with the remaining two days working remotely and providing support as required. Key Responsibilities Provide first and second-line IT support to site-based and remote users. Maintain and support desktop, laptop, mobile and peripheral devices. Troubleshoot hardware, software, network and connectivity issues. Support site network infrastructure and ensure system availability. Manage user accounts, permissions and access requests. Assist with the installation, configuration and deployment of IT equipment. Escalate complex technical issues to the wider IT team where required. Monitor IT systems and proactively identify potential issues. Maintain accurate documentation and asset records. Deliver excellent customer service and technical support to end users. Requirements Previous experience in an ICT Support Technician, IT Support Engineer or Service Desk role. Strong troubleshooting skills across Windows environments and Microsoft applications. Experience supporting network connectivity, printers, mobile devices and end-user hardware. Knowledge of Active Directory, Microsoft 365 and user administration. Ability to work independently within a site-based environment. Excellent communication and stakeholder management skills. Full UK driving licence preferred. Must be able to commute to Snowdonia three days per week. Must be available for an immediate start. What's on Offer Immediate start. Contract running through to the end of September 2026. Rate dependent on experience. Hybrid working pattern with 3 days on-site and 2 days working from home. Opportunity to support a major infrastructure project during a critical delivery period. To apply, please submit your CV for consideration.

IT Desktop Support Role My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. The role is based in Hammersmith and requires you to be on site 5 days a week working hours 9am - 6pm. So the right candidate will ideally be located within a 45min commute of Hammersmith Your main duties will be to ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes specifications, installation, and testing of computer systems and peripherals within established guidelines Essential Skills Minimum 2 years desktop support experience Used mto working in a corporate environment A strong communicator with greta personable skills used to dealing with 3rd part vendors Can handle a large quantity of tickets in an organised and efficient manner Educated to degree level Demonstrated proficiency installing and supporting Windows 10/11. Experience installing and supporting Mac OS. Demonstrate an understanding of basic Networking concepts includingTCP/IP. Familiarity with common workplace productivity computing applications, e.g. Microsoft product suite, email clients, calendaring, Internet usage, Antivirus, inventory management and backup procedures Experience installing software, patches, updates on Desktops, Laptops, and Peripheral equipment Experience of configuring and troubleshooting Apple and Samsung mobile devices Experience of administering IT management tools such as MDM, Active Directory, Remote Support (i.e. RDP) etc. We are looking for the right candidate to start immediately and I have interview slots ready to go so don't delay and apply ASAP to be considered. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

An exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Your primary goal will be to provide first-time resolution to technical issues while ensuring the effective operation of desktops, networks, and infrastructure. This will involve troubleshooting, diagnosing, and resolving problems either directly or by coordinating with desktop and server support teams, including managing supplier interactions. Throughout the resolution process, you will maintain ownership of incidents, acting as the key liaison between users and the IT department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support for incoming IT issues via phone, email, and face-to-face interactions. - Take ownership of technical issues, managing them methodically and ensuring a logical resolution. - Accurately log and categorise incidents and faults, prioritising them in line with team procedures. - Conduct thorough diagnostics with end users to enable first-contact fault resolution. - Deliver desktop and server-based support when immediate resolution is not possible. - Ensure all incidents are resolved within service level agreements (SLAs), escalating when necessary. - Manage faults throughout their entire lifecycle, from first contact through to resolution, keeping users informed of progress. - Perform administrative support tasks to meet operational objectives, including: Setting up accounts and workstations for new team members Managing IT assets and equipment assignments Overseeing IT equipment moves Reviewing reports and event logs Documenting procedures - Diagnose and resolve issues to user satisfaction, either remotely or in person. - Continuously develop technical knowledge and skills to support first-time fault resolution. - Identify and escalate recurring issues or service risks to the appropriate service management teams. - Share knowledge and best practices with team members to enhance overall support efficiency. THE CANDIDATE: - 2-3 years of experience in a service desk or IT support role. - Strong troubleshooting and problem-solving skills. - Ability to manage multiple tasks efficiently while maintaining a high level of customer service. - Excellent verbal and written communication skills, with the ability to explain technical concepts clearly. - Experience working within service level agreements (SLAs) and escalation procedures. - Ability to adapt to evolving technologies and contribute to process improvements. Technical skills include: - Windows Server 2019, and wider O/S environments. - Windows 11 (build, configuration, deployment & support). - Active Directory, on-premise and Azure. - LAN & WAN support. - VMWare. - Microsoft Office 365. - Exchange 365. - Microsoft SQL Server 2019 and above. This is a great opportunity for a proactive and solutions-driven IT professional to make an impact within a supportive and forward-thinking team. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

SC clearance required - AI Automation Engineer - Hybrid 2/3 days per week onsite Exciting opportunity to join a leading finance house in either London or Leeds Key criteria: Experience in AI-driven and AI-assisted testing, including GenAI, RAG-based systems, intelligent automation, and tools such as GitHub Copilot, Amazon Q, and Cursor AI, ex. perience in innovation and PoCs, particularly in AI-led test generation and regression optimisation. Proven experience of performing QA / SDET with experience across web, mobile, API, desktop, and cloud testing, highly experienced in test automation frameworks including Selenium, Playwright, Appium, Rest Assured, and Testing. Capability in designing and delivering scalable automation frameworks and enterprise test strategies, combined with experience in end-to-end test lifecycle management, including test strategy, estimation, governance, and stakeholder engagement, supported by knowledge of CI/CD and DevOps integration, using Jenkins, GitHub Actions, Docker, Kubernetes, and cloud platforms (AWS, Azure), demonstrating success in large-scale automation delivery, including high-volume API automation and measurable cost optimisationExperience across cross-platform testing (web, mobile, API, desktop) with strong functional and automation coverage and practical experience with cloud-based and cross-browser testing platforms (e.g. BrowserStack, Perfecto). Strong collaboration and delivery focus across multi-project environments and distributed teams

Currently recruiting a Senior Test Engineer for a company based within the aviation sector. Working with a strong team around you, this role will be pivotal in the supply of test scripting. The role will come naturally to an individual who has experience of dealing with testing software products and reporting when it does not meet the customer's needs. With a mix of both manual and automated testing, this role will suit an individual who has tested in both environments The purpose of the job is. To prepare test specs and test scripts To prepare records of the tests conducted To report where the software does not meet its specification. To prepare and maintain user documentation. Manager or the relevant Project Manager / Customer Service manager To evaluate customer's warranty claims and internally generated software problem reports To prepare data for customers as required by the relevant Lead Tester. To assist in the specification of functional and software requirements Technical requirements Experience with Jenkins, Python, Selenium, Playright Familiarity with the Windows family of operating systems Familiarity with current/modern testing techniques such as BDD. Ability to communicate ideas clearly to other team members across departments. Ability to produce supporting documentation to a good standard of written English. Technical information gathering and analysis skills. You will need to have: Experience of producing user documentation (i.e., User Manuals) ITSQB software testing qualification or equivalent. Ability to manage multiple concurrent activities maintaining focus on project deadlines. 5+ years proven experience as a Software Tester Experience in a variety of applications (desktop, mobile, web) including customer acceptance activities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Support Engineer - Deskside & Remote Support Lytham ON SITE 30,000 - 32,000 per year Full Time On Site We are looking for an experienced IT Support Engineer to join our team supporting customers across hardware and software environments. This role involves delivering both remote and deskside support while ensuring service delivery is achieved within agreed Service Level Agreements (SLAs) . This is a customer-facing position suited to someone who enjoys troubleshooting, solving technical issues, and providing excellent service in a varied and fast-paced environment. Key Responsibilities: Provide hardware and software support remotely and onsite Replace desktops, laptops and monitors with minimal disruption to users Carry out break/fix activities across desktop equipment Perform IMAC (Install, Move, Add, Change) activities Diagnose and resolve technical issues using available tools and technical knowledge Complete allocated support calls and maintain communication with scheduling teams Deliver timely, high-quality resolutions and escalate where required Support smart hands activities including basic server support where needed Follow company procedures and maintain accurate administration records Adhere to security, compliance, and health & safety policies Support additional operational tasks as required Skills & Experience: Minimum 2 years' IT engineering experience Strong troubleshooting and analytical skills Experience supporting Windows Operating Systems Hardware repair experience across desktops and laptops Understanding of networking and network fault diagnosis Experience with Microsoft Office Suite (Visio/Project desirable) Experience with VPN and remote support tools Network printer installation and configuration experience Exposure to Active Directory (desirable) Familiarity with iPads and Windows tablets Basic server knowledge advantageous What We're Looking For: Excellent customer service and communication skills Team player with a flexible approach Strong attention to detail Ability to work under pressure and manage priorities Good decision-making and problem-solving ability Professional and dependable approach If you're a hands-on IT professional looking to join a supportive environment where no two days are the same, apply today. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

About a career with Elis Elis is a global, multi-service provider offering sustainable rental and maintenance solutions for workwear, linen, mats, washroom services and industrial wipers. With 400,000+ customers , operations in 30 countries , and a commitment to driving the circular economy, Elis is a sector pioneer with more than 70 years of expertise . In the UK, Elis supports industries including hospitality, retail, healthcare, manufacturing and engineering-helping organisations focus on their core business while improving hygiene, safety and well-being in a sustainable way. Join our 55,000 colleagues globally who bring our services to life every day. We are seeking an experienced Senior Infrastructure Engineer to play a pivotal role within our small, highly technical team supporting an enterprise-level IT infrastructure across the UK & Ireland. This hands-on role combines technical ownership with solution design, problem solving and project delivery. You'll directly influence our infrastructure modernisation while ensuring compliance with Health & Safety, Data Protection and Cyber Security standards. Your expertise will be valued-this is an opportunity to shape future platforms and promote continual service improvement across the organisation. Senior Infrastructure EngineerBasingstoke Basingstoke Full-time Permanent What will make you stand out? Skills & Experience We're Looking For Technical Expertise (some of the following): Windows Server, server hardware, clustering and networking Virtualisation (VMware / Hyper-V) Enterprise storage, switching and servers (ideally HPE) Remote datacentre operations Citrix Virtual Apps & Desktops, Netscaler Database (MS SQL) basics including HA and queries Scripting (PowerShell or similar) Strong understanding of security best practices You should also bring: A track record in designing and delivering technical infrastructure projects The ability to influence technical decisions in a fast-moving environment Strong analytical and problem-solving skills Excellent communication and stakeholder engagement across technical and non-technical teams Ability to support, mentor and knowledge-share with 1st/2nd line teams Strong organisational skills with the ability to balance multiple priorities Experience in manufacturing, operations, or supply chain environments (desirable) Experience within multinational organisations (desirable) A degree or equivalent professional qualification is beneficial but not essential. Your Mission at Elis Key Responsibilities Proactively maintain and update core IT infrastructure to ensure high availability of business-critical services. Ensure adherence to all infrastructure processes, including change control and security. Develop, maintain and routinely test the UK IT Business Continuity Plan. Deliver proactive improvements to remove legacy technologies and reduce technical debt. Support cross-functional IT teams with projects and operational procedures. What's on offer? 33 Days Holiday Company Pension Employee Assistance Programme Life Assurance On-site Parking Private Medical At Elis, our people are our greatest asset. We offer: Opportunities to grow your career within a global organisation A culture focused on service, quality and sustainability A commitment to reducing environmental impact through circular solutions, eco-design and waste reduction Long-term local relationships and strong investment in employee development. We aim to create a workplace where you can contribute from day one, develop your skills, and help shape a more sustainable future.

IT Support Engineer - Garelochhead (Hybrid) Salary: 30,000 + 15% Pension + 30 days leave (+public holidays) Location: Oil Fuel Depot (OFD), Garelochhead, Helensburgh, Argyll & Bute Working pattern: Mon-Thu on site, Fri WFH Line management: IT Infrastructure Manager / Senior IT Infrastructure Engineer Travel: Some travel to other client sites (including occasional overnight stays) - full driving licence required Commute: You should live within roughly 45-60 minutes of Garelochhead The role Our client has created a new IT Support Engineer position within a small, close-knit IT team at their Garelochhead depot. The focus is on keeping the organisation's IT environment running effectively, providing responsive support to end users, and helping deliver improvements that support the wider IT roadmap and cyber security posture. This is a varied role in a multi-site business supporting up to 300 colleagues across the UK. You'll be dealing with a broad range of stakeholders, from operational teams on site through to senior management, so professionalism and clear communication are key. What you'll be responsible for Acting as a key point of contact for IT issues, resolving tickets and escalating when required. Supporting day-to-day running of infrastructure, systems and IT services, working with internal colleagues and external providers. Ensuring acceptable use and IT policies are followed; monitoring activity and flagging concerns to IT/HR leadership. Working within formal change control for any amendments to systems, services or configurations. Checking that security tooling and controls are active and up to date, and reporting any risks immediately to senior IT stakeholders. Ordering, setting up and rolling out laptops/desktops and associated equipment, keeping accurate asset and build records. Maintaining secure backup practices and producing clear implementation / recovery documentation. Keeping documentation current and ensuring all work is properly recorded in relevant systems. Supporting IT projects and, where needed, coordinating smaller pieces of project delivery. Spotting compatibility or deployment risks early and helping prevent disruption. Assisting with diagnostics and recovery procedures to restore systems or services when required. Experienced required A relevant IT qualification or equivalent practical experience. Typically 1-2 years in a technical IT role (service desk, desktop support, 1st/2nd line). Solid basics in: Windows OS and Microsoft 365 applications Active Directory fundamentals (password resets, user creation, group membership) Networking concepts (DNS, DHCP, IP addressing) PC/laptop build, configuration and troubleshooting Comfortable writing straightforward documentation and keeping records up to date. Keen to develop skills in SharePoint Online, Intune/Endpoint Manager, file systems and basic Group Policy. Able to work confidently with third-party suppliers under guidance. Full (preferably clean) driving licence essential; flexibility for travel/overnight stays as required. How to apply Send your CV along with a short cover note summarising your relevant experience and why this vacancy interests you

APPLICATION DEADLINE: 31st July 2026 Against Malaria Foundation (AMF) Senior Software Engineer Full time AMF profile Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way. We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes. AMF is the world's third largest funder of nets. AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness. We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia. Technology A bespoke technology system is at the heart of what AMF does. It allows us to run net distributions with high levels of accountability, e.g. knowing how many nets go to every one of the millions of households to which they are distributed, and manage the more than 180,000 donations AMF receives each year and let donors track where the nets funded by their individual donation/s are distributed. Our activities and commitments are steadily increasing, and AMF continually develops its internal technology systems and functionality. Software Engineer AMF is recruiting a UK-based senior software engineer to add to the team. They will be an experienced full stack developer specialising in .NET Core and SQL Server. They will report to, and work closely with, AMF's Head of Technology, and will be able to take projects from initial analysis through to completion and manage small projects involving others. A successful candidate has the potential to take on increasing responsibility within AMF: the role offers the chance to develop both technical and management skills and make a significant impact to AMF's work. Candidates should have a keen interest in leveraging technology to help improve efficiency, accountability, transparency, analysis and user experience, in a fast-paced environment, dealing with complex issues and people with various levels of IT experience. They would be proficient in several different skill sets, each of which would normally, in a larger team, be covered by individual specialists. They must have very good analytical skills and a degree or higher, preferably in a Computer Science or related (STEM) subject. Skills and experience Coding: Latest .NET, C#, SQL Server; competence level: excellent; experience: 6+ years Very familiar with Blazor, Razor pages, LINQ and EF Core A good knowledge of system architecture and security HTML, CSS, JavaScript/jQuery, Responsive design, UI/UX General: Strong analytical capabilities - for both website functionality and database design Able to manage small teams and liaise with partners Able to react quickly to any critical issues which may arise Able to focus on detail whilst retaining the bigger picture Project/time management skills, self motivated with the ability to work to deadlines Strong communication skills at both a technical and non technical level Additional skills The following skills are desirable; the successful candidate may not possess them all but would have a willingness to learn them. Knowledge of non-web coding - i.e. console apps, desktop apps, web services - which may be required to support the site or back office users Knowledge and experience of source-control solutions (specifically Git) Previous experience of the JetBrains Rider IDE Experience with Python The balance of responsibilities, including over time, will depend on the level of experience. Other role details: Reporting to: Head of Technology Initial salary: £55,000 - £75,000 (depending on experience) Benefits: Company contributed pension scheme Holidays: 25 holiday days per year + bank holidays Equipment AMF will contribute a high % of the cost of a laptop if the candidate does not already have a machine sufficient for the job. UK Location: Home-office and/or remote working in UK (all the AMF team work remotely). The cost of any co-working office space will be covered by AMF. For those living outside London, a trip to London during the first three months is encouraged to spend time working with the Head of Technology and AMF team. Application Applicants can apply via button below with their CV and a one-page cover letter explaining why they are interested in and suitable for the position. Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 31st July 2026.

Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.

We re currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This is a hands-on, field-based role with a strong focus on hardware support, troubleshooting, and site-based IT service delivery. The Role You ll be responsible for providing onsite IT support across a hub laboratory in Watford and multiple spoke sites, ensuring endpoint systems and hardware are running efficiently. Key responsibilities include: Providing desktop and endpoint support across multiple sites Deploying, configuring, and maintaining IT hardware (PCs, laptops, printers, mobile devices) Diagnosing and resolving hardware and software issues Supporting upgrades, repairs, and ongoing maintenance Carrying out regular site visits and responding to support requests Assisting with IT projects and transformation initiatives within new laboratory environments Acting as a point of escalation and working closely with wider IT teams Location & Travel Primary base: Watford Initial training: Kings Cross Frequent travel to sites across Hertfordshire and Essex , including Harlow, Hemel Hempstead, Stevenage, and Watford A full UK driving licence and access to your own vehicle is essential (mileage reimbursed for travel outside base location) About You We re looking for someone confident, proactive, and comfortable working independently in a field-based environment. Essential skills & experience: Minimum 5 years experience in a similar IT support / field engineer role Strong hands-on experience with: Hardware provisioning, troubleshooting & repairs PCs, laptops, printers, and mobile devices Basic networking knowledge (TCP/IP, port patching, etc.) Excellent problem-solving and communication skills Ability to manage workload independently across multiple sites Desirable: Experience supporting IT projects or transformation work Previous experience in a multi-site environment Working Hours & Benefits 40 hours per week (08 00, Monday to Friday) 1-hour lunch break Occasional out-of-hours work may be required for urgent issues 24 days annual leave , increasing to 28 days after 5 years service Mileage expenses paid for travel outside base location This is a great opportunity for an experienced IT engineer looking for a varied, autonomous role with real responsibility and involvement in exciting infrastructure projects