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Local Pensions Partnership
Member Services Lead - Pensions (Hybrid or Remote with Travel to Preston)
Local Pensions Partnership Preston, Lancashire
Member Services Lead - Pensions (Hybrid or Remote with Travel to Preston) Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel will be considered for candidates living 50+ miles from our offices in Preston. £65k-£75k DOE + benefits- 37 hours a week Please note, shortlisting will be concluded on 20th July, with interviews to be scheduled w/c 3rd and 10th August. A glance at the role: Our Senior Manager Member Services Lead role is a key senior leadership role with responsibility for shaping and delivering high-quality pensions administration across LGPS, Police and Fire schemes. You will lead large-scale service delivery, drive operational excellence, and play a critical role in transforming how we deliver member and employer outcomes. The role holder will be accountable for the delivery of client SLAs, driving high performance across teams, and embedding a culture where exceptional member service is at the heart of everything we do. They will play a critical role in developing people capability, strengthening operational performance, and leading continuous improvement initiatives. As a senior leader within Member Services, you will lead, motivate and inspire multidisciplinary administration teams, working in close partnership with the Head of Member Services and wider leadership group to ensure LPPA continues to deliver value and trusted outcomes for our stakeholders. At LPPA, we are continuing to evolve our operating model, investing in technology, and strengthening our service delivery approach. This role offers the opportunity to influence that journey and make a tangible impact across a large and complex client base. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. What we can offer you: - Competitive salary £65k-£75k DOE + inclusion in annual bonus scheme - 30 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support. - The opportunity to earn through our Employee Referral Scheme. - Access to our bespoke Reward Discount Scheme - 'Your Perk Site.' - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. - Free Car Parking in Preston City Centre What you'll be doing: As a member of the senior leadership team, you will contribute to wider organisational priorities, influence decision-making, and help shape the future direction of Member Services. - Lead and develop a high-performing team of circa 40 administrators and people managers to operate effectively to deliver a high-quality service - Lead by example by setting consistently high standards in every area of administration - Drive adoption of technology and automation to improve efficiency - Inspire staff to develop and meet their career goals - Liaise with the Head of Planning & Insights to understand how macro factors can impact demand - Oversee work allocation and ensure effective service delivery - Lead continuous improvement and service transformation initiatives to enhance the member experience - Monitor performance against the forecast daily with the aim to clear all due work with no backlog carry over - Re-prioritise as needed throughout the working day to ensure targets are achieved and delivered - Prepare regular MI showing the forecast vs actual performance and explain differentials - Review and improve current processes, systems and ways of working to ensure they are fit for the future - Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency - Demonstrate a strong understanding of regulatory requirements within Local Government, Fire and Police pension schemes, ensuring all regulatory and disclosure deadlines are met - Input into LPPA risk register and, where appropriate, act as risk owner on data risks, helping define the risk appetite on the level of monitoring and compliance risks - Be proactive in identifying and embedding ways for reduction in number of complaints, data breaches and errors - Forward plan resource requirements to support Value Added Business (VAB) activity as required with the Commercial team. - Engage with clients, Pension Boards and Committees - Consistently achieve member and employee satisfaction scores - Demonstrate reduction in number of complaints, data breaches and errors What we need from you: - Proven leadership experience within LGPS pensions administration, with responsibility for large teams and complex service delivery environments (minimum 5 years) - Experience of Local Government Pensions Administration (minimum 5 years) - Experience of leading, managing and driving the performance of others (30+ direct/indirect reports) - Experience of client relationship management - Significant stakeholder management experience with proven ability to engage and influence others to deliver the best outcomes - Experience managing change in a fast-paced and agile environment - Ability to interpret and use complex data - Ability to review and improve end-to-end processes - Displaying excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and provide advice to support LPPA objectives - Attention to detail and innovative thinking skills - Self-motivated, decisive, with the ability to adapt to change and competing demands
Jun 28, 2026
Full time
Member Services Lead - Pensions (Hybrid or Remote with Travel to Preston) Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel will be considered for candidates living 50+ miles from our offices in Preston. £65k-£75k DOE + benefits- 37 hours a week Please note, shortlisting will be concluded on 20th July, with interviews to be scheduled w/c 3rd and 10th August. A glance at the role: Our Senior Manager Member Services Lead role is a key senior leadership role with responsibility for shaping and delivering high-quality pensions administration across LGPS, Police and Fire schemes. You will lead large-scale service delivery, drive operational excellence, and play a critical role in transforming how we deliver member and employer outcomes. The role holder will be accountable for the delivery of client SLAs, driving high performance across teams, and embedding a culture where exceptional member service is at the heart of everything we do. They will play a critical role in developing people capability, strengthening operational performance, and leading continuous improvement initiatives. As a senior leader within Member Services, you will lead, motivate and inspire multidisciplinary administration teams, working in close partnership with the Head of Member Services and wider leadership group to ensure LPPA continues to deliver value and trusted outcomes for our stakeholders. At LPPA, we are continuing to evolve our operating model, investing in technology, and strengthening our service delivery approach. This role offers the opportunity to influence that journey and make a tangible impact across a large and complex client base. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. What we can offer you: - Competitive salary £65k-£75k DOE + inclusion in annual bonus scheme - 30 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support. - The opportunity to earn through our Employee Referral Scheme. - Access to our bespoke Reward Discount Scheme - 'Your Perk Site.' - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. - Free Car Parking in Preston City Centre What you'll be doing: As a member of the senior leadership team, you will contribute to wider organisational priorities, influence decision-making, and help shape the future direction of Member Services. - Lead and develop a high-performing team of circa 40 administrators and people managers to operate effectively to deliver a high-quality service - Lead by example by setting consistently high standards in every area of administration - Drive adoption of technology and automation to improve efficiency - Inspire staff to develop and meet their career goals - Liaise with the Head of Planning & Insights to understand how macro factors can impact demand - Oversee work allocation and ensure effective service delivery - Lead continuous improvement and service transformation initiatives to enhance the member experience - Monitor performance against the forecast daily with the aim to clear all due work with no backlog carry over - Re-prioritise as needed throughout the working day to ensure targets are achieved and delivered - Prepare regular MI showing the forecast vs actual performance and explain differentials - Review and improve current processes, systems and ways of working to ensure they are fit for the future - Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency - Demonstrate a strong understanding of regulatory requirements within Local Government, Fire and Police pension schemes, ensuring all regulatory and disclosure deadlines are met - Input into LPPA risk register and, where appropriate, act as risk owner on data risks, helping define the risk appetite on the level of monitoring and compliance risks - Be proactive in identifying and embedding ways for reduction in number of complaints, data breaches and errors - Forward plan resource requirements to support Value Added Business (VAB) activity as required with the Commercial team. - Engage with clients, Pension Boards and Committees - Consistently achieve member and employee satisfaction scores - Demonstrate reduction in number of complaints, data breaches and errors What we need from you: - Proven leadership experience within LGPS pensions administration, with responsibility for large teams and complex service delivery environments (minimum 5 years) - Experience of Local Government Pensions Administration (minimum 5 years) - Experience of leading, managing and driving the performance of others (30+ direct/indirect reports) - Experience of client relationship management - Significant stakeholder management experience with proven ability to engage and influence others to deliver the best outcomes - Experience managing change in a fast-paced and agile environment - Ability to interpret and use complex data - Ability to review and improve end-to-end processes - Displaying excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and provide advice to support LPPA objectives - Attention to detail and innovative thinking skills - Self-motivated, decisive, with the ability to adapt to change and competing demands
NJR Recruitment
IFA Administrator
NJR Recruitment Coventry, Warwickshire
IFA Administrator Location: Meriden Salary: Up to £30,000 Benefits: 8% Employer Pension Contribution, BUPA Private Healthcare, Free Parking The Opportunity Our client is a highly regarded and growing firm of Independent Financial Planners, currently seeking an experienced IFA Administrator to join their successful and expanding team. This is an excellent opportunity for an organised and proactive individual looking to further their career within a supportive and professional Wealth Management environment. The successful candidate will play a key role in supporting Financial Planners and delivering a first-class service to clients, with opportunities for ongoing training and professional development. Key Responsibilities Provide comprehensive administrative support to Financial Planners. Act as a key point of contact between Planners, Paraplanners, clients, and product providers. Manage and coordinate adviser diaries, appointments, and client reviews. Maintain accurate and up-to-date client records on back-office systems. Prepare client review packs and post-meeting documentation. Process Letters of Authority and obtain information from providers. Assist with the preparation of Suitability Letters following client meetings. Submit and monitor new business applications through to completion. Process a variety of financial planning transactions, including: ISA contributions Pension transfers Fund switches In-house DFM investments Liaise with clients and providers to ensure an efficient and professional service is maintained at all times. Skills & Experience A minimum of 3 years' experience within a Financial Planning, Wealth Management, or IFA environment. Strong understanding of pensions, investments, and protection products. Proficient in Microsoft Office applications. Excellent organisational skills with the ability to manage multiple tasks effectively. Strong attention to detail and accuracy. Excellent written and verbal communication skills. A proactive and professional approach to work. Ability to work independently while also contributing positively as part of a team. Qualifications GCSE English and Maths (Grade C/4 or above). Level 3 Financial Planning qualification (or working towards) would be advantageous, although not essential. Training & Development Our client is committed to supporting employee development and can offer: Support towards professional Financial Planning qualifications. Ongoing training and development. Exposure to a wide range of financial planning and wealth management services. Benefits Competitive salary of up to £30,000, dependent upon experience. 8% employer pension contribution. BUPA private healthcare. Free on-site parking. Supportive and collaborative working environment. Excellent long-term career prospects. This is a fantastic opportunity for an experienced Financial Planning Administrator seeking a new challenge with a forward-thinking and growing Wealth Management firm. To apply, please submit your CV to NJR Recruitment quoting reference NJR16776 . Due to the high volume of applications we receive, we may only be able to respond to candidates whose experience closely matches the requirements of the role.
Jun 28, 2026
Full time
IFA Administrator Location: Meriden Salary: Up to £30,000 Benefits: 8% Employer Pension Contribution, BUPA Private Healthcare, Free Parking The Opportunity Our client is a highly regarded and growing firm of Independent Financial Planners, currently seeking an experienced IFA Administrator to join their successful and expanding team. This is an excellent opportunity for an organised and proactive individual looking to further their career within a supportive and professional Wealth Management environment. The successful candidate will play a key role in supporting Financial Planners and delivering a first-class service to clients, with opportunities for ongoing training and professional development. Key Responsibilities Provide comprehensive administrative support to Financial Planners. Act as a key point of contact between Planners, Paraplanners, clients, and product providers. Manage and coordinate adviser diaries, appointments, and client reviews. Maintain accurate and up-to-date client records on back-office systems. Prepare client review packs and post-meeting documentation. Process Letters of Authority and obtain information from providers. Assist with the preparation of Suitability Letters following client meetings. Submit and monitor new business applications through to completion. Process a variety of financial planning transactions, including: ISA contributions Pension transfers Fund switches In-house DFM investments Liaise with clients and providers to ensure an efficient and professional service is maintained at all times. Skills & Experience A minimum of 3 years' experience within a Financial Planning, Wealth Management, or IFA environment. Strong understanding of pensions, investments, and protection products. Proficient in Microsoft Office applications. Excellent organisational skills with the ability to manage multiple tasks effectively. Strong attention to detail and accuracy. Excellent written and verbal communication skills. A proactive and professional approach to work. Ability to work independently while also contributing positively as part of a team. Qualifications GCSE English and Maths (Grade C/4 or above). Level 3 Financial Planning qualification (or working towards) would be advantageous, although not essential. Training & Development Our client is committed to supporting employee development and can offer: Support towards professional Financial Planning qualifications. Ongoing training and development. Exposure to a wide range of financial planning and wealth management services. Benefits Competitive salary of up to £30,000, dependent upon experience. 8% employer pension contribution. BUPA private healthcare. Free on-site parking. Supportive and collaborative working environment. Excellent long-term career prospects. This is a fantastic opportunity for an experienced Financial Planning Administrator seeking a new challenge with a forward-thinking and growing Wealth Management firm. To apply, please submit your CV to NJR Recruitment quoting reference NJR16776 . Due to the high volume of applications we receive, we may only be able to respond to candidates whose experience closely matches the requirements of the role.
Switch Recruitment
Employee Benefits Administrator
Switch Recruitment Coventry, Warwickshire
Our client, a well established an already established but expanding wealth management employee benefits consultancy, is currently looking to recruit an experienced Employee Benefits Administrator into their team. Candidates will be responsible for providing administration and general support to an Employee Benefits Consultant in the day to day running of client accounts across a range of pensions, group risk, group healthcare, flexible benefits etc. You will co-ordinate and undertake all administration in relation to the schemes including updating member data, renewals, claims data, communication materials and other associated queries. Candidates need to come from an employee benefits background and have experience in administering Corporate pensions or Group Healthcare or Group Risk schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package.
Jun 28, 2026
Full time
Our client, a well established an already established but expanding wealth management employee benefits consultancy, is currently looking to recruit an experienced Employee Benefits Administrator into their team. Candidates will be responsible for providing administration and general support to an Employee Benefits Consultant in the day to day running of client accounts across a range of pensions, group risk, group healthcare, flexible benefits etc. You will co-ordinate and undertake all administration in relation to the schemes including updating member data, renewals, claims data, communication materials and other associated queries. Candidates need to come from an employee benefits background and have experience in administering Corporate pensions or Group Healthcare or Group Risk schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package.
e-fab Recruitment Ltd
Finance Administrator
e-fab Recruitment Ltd Milton Keynes, Buckinghamshire
One of our Milton Keynes based Clients require a Finance orientated individual to join their Finance team, initially on a Temporary basis, with a view to being made permanent by the end of the year. Reconciling and processing contributions for Investment and Disinvestment. Liaising with schemes regarding actions required to maintain member's pensions funds. Compiling monthly reports for regulatory purposes. Creating statements of accounts and answering other queries. Providing excellent service to the pension scheme employers and members, through accurate, timely and empathetic contact, via phone and email. Requirements: Previous experience of working in a financial or accounts related environment. Good communication skills with the ability to liaise with people at all levels. Excellent organisational skills to manage various tasks while achieving SLAs. Strong general computer skills, comfortable with MS Office (especially Excel). Excellent attention to detail. Working Monday to Friday, 9-5 with one hour for lunch (office based).
Jun 28, 2026
Contractor
One of our Milton Keynes based Clients require a Finance orientated individual to join their Finance team, initially on a Temporary basis, with a view to being made permanent by the end of the year. Reconciling and processing contributions for Investment and Disinvestment. Liaising with schemes regarding actions required to maintain member's pensions funds. Compiling monthly reports for regulatory purposes. Creating statements of accounts and answering other queries. Providing excellent service to the pension scheme employers and members, through accurate, timely and empathetic contact, via phone and email. Requirements: Previous experience of working in a financial or accounts related environment. Good communication skills with the ability to liaise with people at all levels. Excellent organisational skills to manage various tasks while achieving SLAs. Strong general computer skills, comfortable with MS Office (especially Excel). Excellent attention to detail. Working Monday to Friday, 9-5 with one hour for lunch (office based).
Pensions Administrator
Focus Resourcing Group Portsmouth, Hampshire
Our prestigious clients are now seeking an experienced Administrator to work in their busy pensions team to cover sickness for 3 months. This role is based in Port Solent and they do have parking. They offer a great working environment in a supportive team. Ideal candidates will already have proven administration skills and strong customer service skills click apply for full job details
Jun 28, 2026
Seasonal
Our prestigious clients are now seeking an experienced Administrator to work in their busy pensions team to cover sickness for 3 months. This role is based in Port Solent and they do have parking. They offer a great working environment in a supportive team. Ideal candidates will already have proven administration skills and strong customer service skills click apply for full job details
Alexander Lloyd
Senior Pension Administrator
Alexander Lloyd
We currently have an exclusive role for an experienced Senior Pension Administrator to join an In House pension team to predominantly work on the Company's closed Defined Benefit (DB) scheme, with the opportunity to also get involved on the DC scheme including engagement with current employees as part of their general retirement planning journey. This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. Main duties To play a key role in delivering accurate, timely, and compliant pension administration services to DB members. Handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end to end scheme events such as pensions increase. Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) Processing the monthly pensioner payroll, including associated reconciliations and payments Managing the annual pension increase exercise end-to-end Assisting with other annual and triennial projects What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience ideal although full training can be provided to successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. What's in it for you? This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. There are opportunities to take an active role within various committees and employee engagement sessions as well as to develop skills in relation to governance and risk management. You will also be offered a Competitive salary Holiday entitlement and Generous Pension Scheme Please quote 52427 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Jun 28, 2026
Full time
We currently have an exclusive role for an experienced Senior Pension Administrator to join an In House pension team to predominantly work on the Company's closed Defined Benefit (DB) scheme, with the opportunity to also get involved on the DC scheme including engagement with current employees as part of their general retirement planning journey. This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. Main duties To play a key role in delivering accurate, timely, and compliant pension administration services to DB members. Handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end to end scheme events such as pensions increase. Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) Processing the monthly pensioner payroll, including associated reconciliations and payments Managing the annual pension increase exercise end-to-end Assisting with other annual and triennial projects What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience ideal although full training can be provided to successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. What's in it for you? This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. There are opportunities to take an active role within various committees and employee engagement sessions as well as to develop skills in relation to governance and risk management. You will also be offered a Competitive salary Holiday entitlement and Generous Pension Scheme Please quote 52427 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
IDEX CONSULTING LTD
Senior Pensions Administrator
IDEX CONSULTING LTD Glasgow, Lanarkshire
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Jun 28, 2026
Full time
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
WTW
Senior Pensions Administrator
WTW Redhill, Surrey
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. (OGB2)
Jun 28, 2026
Full time
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. (OGB2)
IDEX CONSULTING LTD
Senior Pensions Administrator
IDEX CONSULTING LTD Manchester, Lancashire
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Jun 28, 2026
Full time
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Alexander Lloyd
DB Administration Manager
Alexander Lloyd Leeds, Yorkshire
DB Administration Manager Here at Alexander Lloyd, we are currently working with a well-known third-party administrator to support their search for a DB Administration Manager to oversee the administration and contact centre operations, driving excellent member and client service and ensuring full pension scheme compliance. Role & Responsibilities: Lead pension administration operations and service delivery teams. Ensure accurate processing of member benefits and events. Monitor performance, quality, and compliance standards. Drive process improvements and operational efficiency. Manage, develop, and support administration teams. Handle escalations and enhance the customer experience. Build strong stakeholder relationships and support client onboarding. Oversee audits, risk controls, systems, and data integrity. Essential Criteria: Must have significant experience in pensions administration Strong experience in managing multi-layered teams Good stakeholder management expertise This role is hybrid to a Leeds based office, 2 days per week so this opportunity offers the flexibility in working from home and collaborating with your teams in-person! Reach out directly or click apply today to learn more! Please quote 52425 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Jun 28, 2026
Full time
DB Administration Manager Here at Alexander Lloyd, we are currently working with a well-known third-party administrator to support their search for a DB Administration Manager to oversee the administration and contact centre operations, driving excellent member and client service and ensuring full pension scheme compliance. Role & Responsibilities: Lead pension administration operations and service delivery teams. Ensure accurate processing of member benefits and events. Monitor performance, quality, and compliance standards. Drive process improvements and operational efficiency. Manage, develop, and support administration teams. Handle escalations and enhance the customer experience. Build strong stakeholder relationships and support client onboarding. Oversee audits, risk controls, systems, and data integrity. Essential Criteria: Must have significant experience in pensions administration Strong experience in managing multi-layered teams Good stakeholder management expertise This role is hybrid to a Leeds based office, 2 days per week so this opportunity offers the flexibility in working from home and collaborating with your teams in-person! Reach out directly or click apply today to learn more! Please quote 52425 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Sopra Steria
Pension Administrator
Sopra Steria Glasgow, Lanarkshire
Are you looking for a role where your organisation skills and attention to detail can make a real impact? We are currently recruiting Pensions Administrators to join our friendly and supportive team in Glasgow. This is a fantastic opportunity if you enjoy working with detailed information, systems and processes and want to develop your skills in a growing and specialist area. You'll be part of a collaborative team that values accuracy, organisation and continuous improvement. No two days are quite the same, and you'll play an important role in ensuring pension data is handled correctly and securely. You'll also have the opportunity to build your knowledge of pensions and gain broader experience across the organisation. During your initial training period, you will be office based working 9.00am - 5.00pm, with more flexibility available in working patterns once training has been completed. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Gathering and validating pension-related data from multiple systems. Ensuring information is accurate, complete and shared correctly with third-party providers. Maintaining high standards of data quality and confidentiality. Processing work in line with scheme rules and requirements. Producing and checking complex pension calculations. Working collaboratively within a supportive team environment. What you'll bring: Experience in an administrative role with confidence using multiple systems. Strong attention to detail and accuracy. Good numerical skills. Ability to prioritise and manage multiple tasks effectively. Ability to build and maintain positive working relationships. Ability to handle sensitive information with discretion and confidentiality. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Fixed Term Contract (12 months). Location: Glasgow. Security Clearance Level: SC. Internal Recruiter: Kayleigh. Salary: £26,298 per annum. Benefits : 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Come join us!
Jun 28, 2026
Contractor
Are you looking for a role where your organisation skills and attention to detail can make a real impact? We are currently recruiting Pensions Administrators to join our friendly and supportive team in Glasgow. This is a fantastic opportunity if you enjoy working with detailed information, systems and processes and want to develop your skills in a growing and specialist area. You'll be part of a collaborative team that values accuracy, organisation and continuous improvement. No two days are quite the same, and you'll play an important role in ensuring pension data is handled correctly and securely. You'll also have the opportunity to build your knowledge of pensions and gain broader experience across the organisation. During your initial training period, you will be office based working 9.00am - 5.00pm, with more flexibility available in working patterns once training has been completed. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Gathering and validating pension-related data from multiple systems. Ensuring information is accurate, complete and shared correctly with third-party providers. Maintaining high standards of data quality and confidentiality. Processing work in line with scheme rules and requirements. Producing and checking complex pension calculations. Working collaboratively within a supportive team environment. What you'll bring: Experience in an administrative role with confidence using multiple systems. Strong attention to detail and accuracy. Good numerical skills. Ability to prioritise and manage multiple tasks effectively. Ability to build and maintain positive working relationships. Ability to handle sensitive information with discretion and confidentiality. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Fixed Term Contract (12 months). Location: Glasgow. Security Clearance Level: SC. Internal Recruiter: Kayleigh. Salary: £26,298 per annum. Benefits : 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Come join us!
Blakemore Recruitment
IFA Sales Support Administrator
Blakemore Recruitment Sandy, Bedfordshire
Role Description We are seeking an IFA Administrator for a full-time, on-site role located in Sandy. The IFA Administrator will be responsible for administrative duties, such as organising client meetings and preparing paperwork for advisors. They will work closely with advisors to prepare financial reports, conduct research on clients' financial accounts, and ensuring all paperwork is filed accurately and timely. They will organise the the paperwork required to transfer pensions and investments, chase transfer progress and update the back office system. Qualifications Strong organization skills, attention to detail and the ability to multitask and prioritize responsibilities efficiently Excellent analytical and problem-solving skills, experience in the financial sector would be desirable. Excellent written, communication, and interpersonal skills in order to carry out effective client relationship management Intermediate computer skills in word processing, spreadsheets, presentation graphics, and database management. The ability to adapt to new technologies, including software systems that may come with the role Comfortable working collaboratively with team members, as well as independently Previous administration experience is desirable
Jun 28, 2026
Full time
Role Description We are seeking an IFA Administrator for a full-time, on-site role located in Sandy. The IFA Administrator will be responsible for administrative duties, such as organising client meetings and preparing paperwork for advisors. They will work closely with advisors to prepare financial reports, conduct research on clients' financial accounts, and ensuring all paperwork is filed accurately and timely. They will organise the the paperwork required to transfer pensions and investments, chase transfer progress and update the back office system. Qualifications Strong organization skills, attention to detail and the ability to multitask and prioritize responsibilities efficiently Excellent analytical and problem-solving skills, experience in the financial sector would be desirable. Excellent written, communication, and interpersonal skills in order to carry out effective client relationship management Intermediate computer skills in word processing, spreadsheets, presentation graphics, and database management. The ability to adapt to new technologies, including software systems that may come with the role Comfortable working collaboratively with team members, as well as independently Previous administration experience is desirable
Morris Sinclair Recruitment Ltd
Client Service Analyst - Pensions / SIPP Administrator
Morris Sinclair Recruitment Ltd Wimborne, Dorset
Experienced SIPP / Pensions Administrator confident with full pensions lifecycle Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst / SIPP Pensions Administrator - Hybrid Join a growing financial services infrastructure provider on a mission to transform the platforms that underpin the world of investments and financial advice. Growing to be the leading provider of infrastructure to the investments and adviser community offering a unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office / 2 days at home. Key Responsibilities The successful candidate will manage SIPP administration processes with minimal supervision once training successfully completed. Prior SIPP experience is essential for this position. Core responsibilities include: End-to-end SIPP administration including establishment, transfers, contributions and benefit payments Processing both cash and in-specie transfers Managing drawdown arrangements including PCLS calculations and income payments Executing pension payroll functions Delivering accurate regulatory and client reporting Conducting daily banking reconciliations and processes Resolve pension administration queries Contribute to process improvement initiatives Provide technical input on system enhancements Build and maintain strong relationships with clients Support strategic projects as needed Required Experience & Qualities Proven SIPP administration experience (essential) Exceptional attention to detail with strong compliance awareness Outstanding written and verbal communication abilities Career focus on financial services progression Flexibility for occasional client site visits Resilience and composure in high-pressure situations Self-motivated with strong independent working capabilities Advanced organisational skills with ability to manage competing priorities Proficient with Microsoft Office applications Strong educational background, degree-level preferred Pension qualifications advantageous
Jun 28, 2026
Full time
Experienced SIPP / Pensions Administrator confident with full pensions lifecycle Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst / SIPP Pensions Administrator - Hybrid Join a growing financial services infrastructure provider on a mission to transform the platforms that underpin the world of investments and financial advice. Growing to be the leading provider of infrastructure to the investments and adviser community offering a unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office / 2 days at home. Key Responsibilities The successful candidate will manage SIPP administration processes with minimal supervision once training successfully completed. Prior SIPP experience is essential for this position. Core responsibilities include: End-to-end SIPP administration including establishment, transfers, contributions and benefit payments Processing both cash and in-specie transfers Managing drawdown arrangements including PCLS calculations and income payments Executing pension payroll functions Delivering accurate regulatory and client reporting Conducting daily banking reconciliations and processes Resolve pension administration queries Contribute to process improvement initiatives Provide technical input on system enhancements Build and maintain strong relationships with clients Support strategic projects as needed Required Experience & Qualities Proven SIPP administration experience (essential) Exceptional attention to detail with strong compliance awareness Outstanding written and verbal communication abilities Career focus on financial services progression Flexibility for occasional client site visits Resilience and composure in high-pressure situations Self-motivated with strong independent working capabilities Advanced organisational skills with ability to manage competing priorities Proficient with Microsoft Office applications Strong educational background, degree-level preferred Pension qualifications advantageous
Blakemore Recruitment
IFA Sales Support Administrator
Blakemore Recruitment St. Albans, Hertfordshire
Purpose of the role To provide both clerical and administrative support to ensure the smooth running of the firm. Specifically assisting the firms Financial Planners with day-to-day client management. Role and responsibilities: To always have the customer at the heart of everything you do. Providing an excellent level of service is your primary responsibility Effectively and efficiently onboarding new clients and service the existing clients Building effective relationships with customers, advisers and paraplanners in your immediate POD Positively contribute to the team morale and energy, be a great team player Communicating to clients effectively through various mediums (e.g. telephone, email etc) Willing to get involved in projects within the business, which may occur from time to time Essential attributes the successful candidate should possess: The successful candidate will be delivery orientated and a well organised individual, with experience within a financial planning environment. We are looking for someone who is CII or RO part qualified Knowledge of investment products ISAs, Pensions, Bonds Experience of using CRM systems Be a good team player Experience of challenging the status quo in respect of processes A strong passion for delivering excellent customer service A self-starter, who owns own development journey This is an excellent opportunity to work closely with the directors of a small and well regarded IFA practice and have a key role in driving the business forwards.
Jun 28, 2026
Full time
Purpose of the role To provide both clerical and administrative support to ensure the smooth running of the firm. Specifically assisting the firms Financial Planners with day-to-day client management. Role and responsibilities: To always have the customer at the heart of everything you do. Providing an excellent level of service is your primary responsibility Effectively and efficiently onboarding new clients and service the existing clients Building effective relationships with customers, advisers and paraplanners in your immediate POD Positively contribute to the team morale and energy, be a great team player Communicating to clients effectively through various mediums (e.g. telephone, email etc) Willing to get involved in projects within the business, which may occur from time to time Essential attributes the successful candidate should possess: The successful candidate will be delivery orientated and a well organised individual, with experience within a financial planning environment. We are looking for someone who is CII or RO part qualified Knowledge of investment products ISAs, Pensions, Bonds Experience of using CRM systems Be a good team player Experience of challenging the status quo in respect of processes A strong passion for delivering excellent customer service A self-starter, who owns own development journey This is an excellent opportunity to work closely with the directors of a small and well regarded IFA practice and have a key role in driving the business forwards.
Reed
Ifa Administrator
Reed
IFA Administrator - Wealth Management Firm Location : Moorgate Job Type : Full-Time, Permanent - 1 day in office 4 days from home after a successful probation period. Salary: £30,000 - £33,000 The Opportunity We're working with a highly regarded, client-focused wealth management firm who are looking to appoint an experienced IFA Administrator to support their growing team of Financial Advisers. This is a fantastic opportunity to join a professional and well-established business where you will play a key role in delivering an exceptional client experience. The Role As an IFA Administrator, you will provide comprehensive administrative support to advisers, ensuring business is processed efficiently and compliantly. A core responsibility of this role is preparing annual review packs and supporting ongoing client servicing, so prior experience in this area is essential. Key Responsibilities: Preparing annual review packs for clients, including valuations, fund performance, and documentation Managing the full end-to-end new business process Liaising with providers, platforms, and third parties Maintaining and updating client records on CRM systems Supporting advisers with meeting preparation and follow-up actions Producing illustrations, client valuations, and portfolio summaries Ensuring all work is completed in line with FCA and internal compliance standards Handling client queries in a professional and timely manner To be considered, you must have: Proven experience as an IFA Administrator within a financial planning or wealth management firm (min 2 years) Strong experience preparing annual reviews / review packs (this is essential and non-negotiable) Good knowledge of pensions, investments, and protection products Familiarity with platforms such as Wrap, Elevate, Transact, or similar Excellent organisational and attention-to-detail skills Strong communication skills, both written and verbal Desirable Working towards DipPFS or similar qualifications Experience supporting Chartered / high-net-worth advisers What's on Offer Competitive salary and benefits package Hybrid working flexibility Support towards professional qualifications Friendly and collaborative team culture Apply Now If you are an experienced IFA Administrator with hands-on annual review preparation experience and you're looking to join a forward-thinking firm, we would love to hear from you.
Jun 28, 2026
Full time
IFA Administrator - Wealth Management Firm Location : Moorgate Job Type : Full-Time, Permanent - 1 day in office 4 days from home after a successful probation period. Salary: £30,000 - £33,000 The Opportunity We're working with a highly regarded, client-focused wealth management firm who are looking to appoint an experienced IFA Administrator to support their growing team of Financial Advisers. This is a fantastic opportunity to join a professional and well-established business where you will play a key role in delivering an exceptional client experience. The Role As an IFA Administrator, you will provide comprehensive administrative support to advisers, ensuring business is processed efficiently and compliantly. A core responsibility of this role is preparing annual review packs and supporting ongoing client servicing, so prior experience in this area is essential. Key Responsibilities: Preparing annual review packs for clients, including valuations, fund performance, and documentation Managing the full end-to-end new business process Liaising with providers, platforms, and third parties Maintaining and updating client records on CRM systems Supporting advisers with meeting preparation and follow-up actions Producing illustrations, client valuations, and portfolio summaries Ensuring all work is completed in line with FCA and internal compliance standards Handling client queries in a professional and timely manner To be considered, you must have: Proven experience as an IFA Administrator within a financial planning or wealth management firm (min 2 years) Strong experience preparing annual reviews / review packs (this is essential and non-negotiable) Good knowledge of pensions, investments, and protection products Familiarity with platforms such as Wrap, Elevate, Transact, or similar Excellent organisational and attention-to-detail skills Strong communication skills, both written and verbal Desirable Working towards DipPFS or similar qualifications Experience supporting Chartered / high-net-worth advisers What's on Offer Competitive salary and benefits package Hybrid working flexibility Support towards professional qualifications Friendly and collaborative team culture Apply Now If you are an experienced IFA Administrator with hands-on annual review preparation experience and you're looking to join a forward-thinking firm, we would love to hear from you.
Hays
Pensions Officer - DB Scheme
Hays Liverpool, Merseyside
Pensions Administrator / Officer - Benefits Team (LGPS) City Centre Hybrid Working (3 office / 2 home after training) Competitive salary + excellent public sector benefits Flexi-time (7am-7pm) I am exclusively working with a well-established public sector organisation seeking experienced Pensions Administrators to join their Benefits team click apply for full job details
Jun 28, 2026
Full time
Pensions Administrator / Officer - Benefits Team (LGPS) City Centre Hybrid Working (3 office / 2 home after training) Competitive salary + excellent public sector benefits Flexi-time (7am-7pm) I am exclusively working with a well-established public sector organisation seeking experienced Pensions Administrators to join their Benefits team click apply for full job details
Asset Appointments
Payroll Specialist
Asset Appointments Forest Hall, Tyne And Wear
PAYROLL ADMINISTRATOR COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE Our client is a world class, multi award-winning, well-established manufacturing business, with strong and sustained investment in people, capital and plant. They produce specialist products and are an acknowledged international leader in in their field. Due to continued growth, they re seeking a Payroll and Benefits Specialist. Whether your current job title is Payroll Specialist, Payroll Administrator, Payroll Officer, or Senior Administrator / Coordinator, if you have the skills we would love to hear from you. The successful candidate will be responsible for the accurate and timely processing of two monthly payrolls (factory and office staff), while managing employee benefits administration including life insurance and private medical schemes. This role requires strong technical payroll knowledge, attention to detail, and the ability to operate independently within a manufacturing environment using the company s payroll and time & attendance systems. KEY DUTIES & RESPONSIBILITIES End-to-End Payroll Processing: Full accountability for the timely and accurate processing of the company payroll, including the maintenance of employee payroll records in strict accordance with GDPR. System Management : Utilise and maintain our payroll system (Moorepay) and Time & Attendance system (Kelio), supporting management with any system-related queries. Statutory & Company Compliance : Administer all statutory payments (including SSP and holiday pay) as well as Company Sick Pay schemes. HMRC & Tax Administration: Ensure total compliance with HMRC by submitting RTI filings, and managing year-end/tax compliance including P60s, P11Ds, and PSA submissions. Pension & Benefits Ownership : Oversee pension and auto-enrolment compliance (including our 7% company contribution scheme). Manage benefits administration, conducting regular reviews and acting as the primary provider liaison. Expenses & Reporting : Take charge of the administration of employee expenses and provide regular, accurate financial and payroll reporting to management. Query Resolution : Act as the first point of contact to confidently answer payroll queries from employees and stakeholders. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES Proven Experience: Demonstrated track record working in a dedicated Payroll and/or Benefits role, ideally processing end-to-end payroll. Technical Knowledg e : Strong understanding of current UK payroll legislation, tax codes, pensions auto-enrolment, and statutory deductions. Systems Savvy: Proficient in using payroll software packages and intermediate to advanced MS Excel skills (vlookups, pivot tables). Attention to Detail: Exceptional accuracy and data-entry skills with a "right first time" mentality. Communication & Discretion: Excellent communication skills, with the ability to explain complex payroll matters clearly, while maintaining strict confidentiality at all times. Details of Package: Up to £35,000 PA (Depending on experience) + Benefits (Inc. life Assurance). Personal pension scheme (7% company contribution) 25 Days + Bank Holidays Monday to Friday 8.00am 5.00pm with 1 hour lunch break (40 hours per week)
Jun 27, 2026
Full time
PAYROLL ADMINISTRATOR COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE Our client is a world class, multi award-winning, well-established manufacturing business, with strong and sustained investment in people, capital and plant. They produce specialist products and are an acknowledged international leader in in their field. Due to continued growth, they re seeking a Payroll and Benefits Specialist. Whether your current job title is Payroll Specialist, Payroll Administrator, Payroll Officer, or Senior Administrator / Coordinator, if you have the skills we would love to hear from you. The successful candidate will be responsible for the accurate and timely processing of two monthly payrolls (factory and office staff), while managing employee benefits administration including life insurance and private medical schemes. This role requires strong technical payroll knowledge, attention to detail, and the ability to operate independently within a manufacturing environment using the company s payroll and time & attendance systems. KEY DUTIES & RESPONSIBILITIES End-to-End Payroll Processing: Full accountability for the timely and accurate processing of the company payroll, including the maintenance of employee payroll records in strict accordance with GDPR. System Management : Utilise and maintain our payroll system (Moorepay) and Time & Attendance system (Kelio), supporting management with any system-related queries. Statutory & Company Compliance : Administer all statutory payments (including SSP and holiday pay) as well as Company Sick Pay schemes. HMRC & Tax Administration: Ensure total compliance with HMRC by submitting RTI filings, and managing year-end/tax compliance including P60s, P11Ds, and PSA submissions. Pension & Benefits Ownership : Oversee pension and auto-enrolment compliance (including our 7% company contribution scheme). Manage benefits administration, conducting regular reviews and acting as the primary provider liaison. Expenses & Reporting : Take charge of the administration of employee expenses and provide regular, accurate financial and payroll reporting to management. Query Resolution : Act as the first point of contact to confidently answer payroll queries from employees and stakeholders. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES Proven Experience: Demonstrated track record working in a dedicated Payroll and/or Benefits role, ideally processing end-to-end payroll. Technical Knowledg e : Strong understanding of current UK payroll legislation, tax codes, pensions auto-enrolment, and statutory deductions. Systems Savvy: Proficient in using payroll software packages and intermediate to advanced MS Excel skills (vlookups, pivot tables). Attention to Detail: Exceptional accuracy and data-entry skills with a "right first time" mentality. Communication & Discretion: Excellent communication skills, with the ability to explain complex payroll matters clearly, while maintaining strict confidentiality at all times. Details of Package: Up to £35,000 PA (Depending on experience) + Benefits (Inc. life Assurance). Personal pension scheme (7% company contribution) 25 Days + Bank Holidays Monday to Friday 8.00am 5.00pm with 1 hour lunch break (40 hours per week)
Premier Jobs UK
Employee Benefits Administrator
Premier Jobs UK
This Employee Benefits Administrator job offers the opportunity to join a well established and growing employee benefits firm supporting a diverse portfolio of corporate clients, just outside Coventry. If you enjoy structured administration, client interaction and developing your knowledge across pensions and group risk, this Employee Benefits Administrator job could be an excellent next step. As an Employee Benefits Administrator, you will play a central role in ensuring group benefit schemes operate smoothly and clients receive a consistently high level of service. You will support consultants and work closely with providers, giving you exposure across group pensions, group risk and employee wellbeing arrangements. Your day to day responsibilities as an Employee Benefits Administrator will include Administering group pension, group risk and healthcare schemes Processing joiners, leavers and member amendments Responding to scheme and member queries Liaising with insurers and providers Supporting scheme renewals and rebroking activity Preparing client documentation and maintaining accurate records This Employee Benefits Administrator role suits someone who enjoys being organised, takes pride in detail and wants to build long term expertise within employee benefits. There is genuine scope for progression as your experience grows. Employee Benefits Administrator Requirements Experience administering employee benefits schemes is essential Exposure to group pensions and or group risk schemes is essential Experience within employee benefits or financial services administration Industry qualifications are desirable but not required Experience using employee benefits or pension administration systems is beneficial The Company This is a long established professional services firm with specialist teams across employee benefits and wealth management. They support corporate and personal clients nationwide and are known for their supportive culture and commitment to developing their people. Employee Benefits Administrator Benefits Salary 30,000 to 40,000 negotiable depending on experience 22 days holiday plus bank holidays with option purchase up to 5 additional days holiday Office closed between Christmas and New Year at Director discretion 4x death in service and 2x critical illness cover Health cash plan Office based Monday to Thursday with Friday home working Working hours 8.30am to 5pm Monday to Thursday and 8.30am to 1.30pm Friday Free on site parking Location This role is based near Meriden and is best suited to candidates within a reasonable commuting distance. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Jun 27, 2026
Full time
This Employee Benefits Administrator job offers the opportunity to join a well established and growing employee benefits firm supporting a diverse portfolio of corporate clients, just outside Coventry. If you enjoy structured administration, client interaction and developing your knowledge across pensions and group risk, this Employee Benefits Administrator job could be an excellent next step. As an Employee Benefits Administrator, you will play a central role in ensuring group benefit schemes operate smoothly and clients receive a consistently high level of service. You will support consultants and work closely with providers, giving you exposure across group pensions, group risk and employee wellbeing arrangements. Your day to day responsibilities as an Employee Benefits Administrator will include Administering group pension, group risk and healthcare schemes Processing joiners, leavers and member amendments Responding to scheme and member queries Liaising with insurers and providers Supporting scheme renewals and rebroking activity Preparing client documentation and maintaining accurate records This Employee Benefits Administrator role suits someone who enjoys being organised, takes pride in detail and wants to build long term expertise within employee benefits. There is genuine scope for progression as your experience grows. Employee Benefits Administrator Requirements Experience administering employee benefits schemes is essential Exposure to group pensions and or group risk schemes is essential Experience within employee benefits or financial services administration Industry qualifications are desirable but not required Experience using employee benefits or pension administration systems is beneficial The Company This is a long established professional services firm with specialist teams across employee benefits and wealth management. They support corporate and personal clients nationwide and are known for their supportive culture and commitment to developing their people. Employee Benefits Administrator Benefits Salary 30,000 to 40,000 negotiable depending on experience 22 days holiday plus bank holidays with option purchase up to 5 additional days holiday Office closed between Christmas and New Year at Director discretion 4x death in service and 2x critical illness cover Health cash plan Office based Monday to Thursday with Friday home working Working hours 8.30am to 5pm Monday to Thursday and 8.30am to 1.30pm Friday Free on site parking Location This role is based near Meriden and is best suited to candidates within a reasonable commuting distance. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Pension Administrator
Forrest Recruitment
Pension Administrator - Permanent - Full Time - up to 28K DOE We are seeking a highly organised and detail-oriented Pensions Administrator to join our client based near Cheadle. This is an exciting opportunity to work alongside three Financial Advisors giving you progression and development opportunities. Duties Perform data entry tasks with a high level of accuracy. Manage office correspondence, including phone calls and emails, demonstrating excellent phone etiquette. Maintain organised filing systems for both physical and digital documents. Coordinate meetings, including scheduling, preparing agendas, and taking minutes. Support with pension and investment queries from clients Working through tasks escalating to senior team members when needed Provide general administrative support to team members as required. Requirements Proven experience in an administrative or clerical role is preferred. Knowledge of pensions is desirable Proficiency in Microsoft Packages Strong organisational skills with the ability to manage multiple tasks effectively. Excellent attention to detail and accuracy in data entry. Good communication skills, both written and verbal. Ability to work independently as well as part of a team. Please send us your CV and call Charlotte on (phone number removed) for a confidential discussion. Please note that due to high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Jun 27, 2026
Full time
Pension Administrator - Permanent - Full Time - up to 28K DOE We are seeking a highly organised and detail-oriented Pensions Administrator to join our client based near Cheadle. This is an exciting opportunity to work alongside three Financial Advisors giving you progression and development opportunities. Duties Perform data entry tasks with a high level of accuracy. Manage office correspondence, including phone calls and emails, demonstrating excellent phone etiquette. Maintain organised filing systems for both physical and digital documents. Coordinate meetings, including scheduling, preparing agendas, and taking minutes. Support with pension and investment queries from clients Working through tasks escalating to senior team members when needed Provide general administrative support to team members as required. Requirements Proven experience in an administrative or clerical role is preferred. Knowledge of pensions is desirable Proficiency in Microsoft Packages Strong organisational skills with the ability to manage multiple tasks effectively. Excellent attention to detail and accuracy in data entry. Good communication skills, both written and verbal. Ability to work independently as well as part of a team. Please send us your CV and call Charlotte on (phone number removed) for a confidential discussion. Please note that due to high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Isio
Assistant Team Manager - Pensions Administration
Isio Croydon, Surrey
Assistant Team Manager Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Jun 27, 2026
Full time
Assistant Team Manager Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

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