An excellent opportunity for an experienced Field Service Engineer to join a well-established company. Job Title: Field Service Engineer (Electronic Fire or security, data/telecoms or electrical experience preferred). Job Type: Full-Time, Permanent. Salary: £28,500 - £32,000 Per Annum, Depending on Experience. Location: Mitcheldean GL17. Job Description: This is a genuine opportunity to build a career in the security sector. You'll start alongside an experienced engineer - learning the systems, the sites, and the clients - before stepping into a rewarding solo field role with real autonomy and responsibility. About The Role: The company are a specialist security provider delivering monitored alarm and CCTV systems to construction sites and void properties across the Midlands and South West / South East of England. They have an opening for a hands-on field engineer to join their small, close-knit team. You'll begin with a 1-2-month structured training period working alongside an experienced engineer before taking on your own schedule independently. As the role progresses you will have a flexible calendar of service jobs / tasks that will be partially self-managed allowing for flexibility and ownership of the role. 95% of the work is on construction sites installing and maintaining CCTV and wireless detection devices for the site office, compound and site perimeter. Key Duties: Installation of monitored alarm and IP CCTV systems on active construction sites Monthly servicing visits to maintain, re-plan and update systems as sites evolve Regular direct liaison with construction site managers - you'll be the face of FM Security on site Self-managing a fixed schedule across sites in the Midlands and South West / South East of England Occasional overnight stays for more distant sites Working Outdoors Some working at height involved Candidate Requirements - Experience (desirable - not all required): Hands-on field engineering: alarms, CCTV, networking, cabling, antennas or similar installations Direct customer or client-facing work Familiarity with construction site environments CSCS or ECS card - preferred but not essential. We'll support the right candidate in obtaining one. CCTV experience (HIK Vision ideally) Skills required : Good fault-finding and analytical thinking Self-motivated with the ability to manage your own schedule Confident communicator - good phone manner and comfortable talking to clients directly Physically fit and comfortable working in a construction environment Full UK driving licence - including manual vehicles ( Essential ). Basic computer literacy The Person they are looking for: Will take pride in doing a job properly. Should be Easy-going but hardworking, Can build good relationships with clients and colleagues alike. Will be honest, reliable, and professional in their presentation. Require a natural curiosity about, how things work. A willingness to get involved across the business - including spotting opportunities with new and existing clients. Will need to be reasonably physically fit and happy to work outside. Requires some experience in a similar area. Should be enthusiastic. Will need to be technically minded. Will be looking for a long-term career with FM Security. What do we offer for the right candidate? Salary, negotiated based on your experience and skill level Performance-based bonus scheme Company van (Vivaro / Trafic) Company mobile phone and laptop All PPE and tools provided Travel covered (free / subsidised) Full 1-2 month training programme with an experienced engineer Benefits: Company vehicle Company pension On-site parking Sick pay Screening questions: Are you located within 20 miles of our office in Mitcheldean GL170DD Does your driver's licence cover you to drive Manual gearbox vehicles? (We only have manual vehicles.) Do you have a CSCS / ECS card or equivalent? If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Jun 30, 2026
Full time
An excellent opportunity for an experienced Field Service Engineer to join a well-established company. Job Title: Field Service Engineer (Electronic Fire or security, data/telecoms or electrical experience preferred). Job Type: Full-Time, Permanent. Salary: £28,500 - £32,000 Per Annum, Depending on Experience. Location: Mitcheldean GL17. Job Description: This is a genuine opportunity to build a career in the security sector. You'll start alongside an experienced engineer - learning the systems, the sites, and the clients - before stepping into a rewarding solo field role with real autonomy and responsibility. About The Role: The company are a specialist security provider delivering monitored alarm and CCTV systems to construction sites and void properties across the Midlands and South West / South East of England. They have an opening for a hands-on field engineer to join their small, close-knit team. You'll begin with a 1-2-month structured training period working alongside an experienced engineer before taking on your own schedule independently. As the role progresses you will have a flexible calendar of service jobs / tasks that will be partially self-managed allowing for flexibility and ownership of the role. 95% of the work is on construction sites installing and maintaining CCTV and wireless detection devices for the site office, compound and site perimeter. Key Duties: Installation of monitored alarm and IP CCTV systems on active construction sites Monthly servicing visits to maintain, re-plan and update systems as sites evolve Regular direct liaison with construction site managers - you'll be the face of FM Security on site Self-managing a fixed schedule across sites in the Midlands and South West / South East of England Occasional overnight stays for more distant sites Working Outdoors Some working at height involved Candidate Requirements - Experience (desirable - not all required): Hands-on field engineering: alarms, CCTV, networking, cabling, antennas or similar installations Direct customer or client-facing work Familiarity with construction site environments CSCS or ECS card - preferred but not essential. We'll support the right candidate in obtaining one. CCTV experience (HIK Vision ideally) Skills required : Good fault-finding and analytical thinking Self-motivated with the ability to manage your own schedule Confident communicator - good phone manner and comfortable talking to clients directly Physically fit and comfortable working in a construction environment Full UK driving licence - including manual vehicles ( Essential ). Basic computer literacy The Person they are looking for: Will take pride in doing a job properly. Should be Easy-going but hardworking, Can build good relationships with clients and colleagues alike. Will be honest, reliable, and professional in their presentation. Require a natural curiosity about, how things work. A willingness to get involved across the business - including spotting opportunities with new and existing clients. Will need to be reasonably physically fit and happy to work outside. Requires some experience in a similar area. Should be enthusiastic. Will need to be technically minded. Will be looking for a long-term career with FM Security. What do we offer for the right candidate? Salary, negotiated based on your experience and skill level Performance-based bonus scheme Company van (Vivaro / Trafic) Company mobile phone and laptop All PPE and tools provided Travel covered (free / subsidised) Full 1-2 month training programme with an experienced engineer Benefits: Company vehicle Company pension On-site parking Sick pay Screening questions: Are you located within 20 miles of our office in Mitcheldean GL170DD Does your driver's licence cover you to drive Manual gearbox vehicles? (We only have manual vehicles.) Do you have a CSCS / ECS card or equivalent? If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Location: Portishead Office (BS20 6PN) Salary: From £25,500 per annum Job Type: Full-time, Permanent Hours: Monday to Friday, 8:30am 5:00pm (30-minute unpaid lunch break) About Us Brunel Fire & Security is a successful and growing business providing fire and security solutions to commercial and industrial clients across the UK. We are committed to delivering exceptional service and protecting our clients' people, properties, and assets. As part of the Obsequio Group, one of the UK's fastest-growing private companies, we offer exciting opportunities for career development and progression within a supportive and collaborative environment. We are looking for an organised and customer-focused Service & Installation Administrator to join our friendly team in Portishead. Previous experience within scheduling, facilities management, trades, service coordination, or helpdesk administration would be advantageous, although not essential. Most importantly, we're looking for someone with strong administration skills, excellent communication abilities, and a commitment to delivering outstanding customer service. The Role As a Service & Installation Administrator, you will play a key role in supporting the smooth operation of our Service and Installation departments. You will act as a central point of contact for customers, engineers, suppliers, subcontractors, and internal teams, ensuring projects and service visits are coordinated efficiently and professionally. This is a varied and fast-paced role offering excellent opportunities to learn, develop, and progress within the business. Key Responsibilities Customer Service & Coordination Handle incoming service requests and log, allocate, and monitor jobs through our CRM system. Schedule service visits and installation appointments. Provide customers with regular updates on job progress. Respond promptly and professionally to customer enquiries and requests. Manage specific key client accounts and maintain strong customer relationships. Scheduling & Project Support Monitor engineer schedules and allocate work effectively. Coordinate with subcontractors to ensure projects are completed on time and to the required standard. Proactively monitor jobs throughout their lifecycle, ensuring all customer SLAs are met. Communicate job outcomes to relevant customers and internal stakeholders upon completion. Administration & Documentation Maintain accurate records of service and installation activities. Prepare and process project-related documentation. Create and manage purchase orders, contractor work orders, and supplier invoices. Prepare maintenance contracts, contract renewals, and sales quotations using the company CRM system. Maintain both electronic and hard-copy filing systems where required. Update management reports and forecasting spreadsheets as required. Operational Support Order and coordinate materials and equipment with suppliers. Manage returns relating to service calls, installations, and small works. Process invoicing for service call-outs and minor works. Coordinate engineer vehicle servicing and repairs to minimise disruption. Receive and check deliveries. Arrange travel, accommodation, and vehicle hire when required. Support continuous improvement initiatives and identify opportunities to streamline processes. General Duties Provide administrative support across the business as required. Assist with ad hoc projects and tasks to support business needs. About You Essential Skills & Experience Minimum 3 years' experience in an administrative role. Excellent customer service skills. Strong verbal and written communication skills. Highly organised with excellent attention to detail. Strong Microsoft Office and general IT skills. Ability to manage multiple priorities and work effectively under pressure. Excellent time management and problem-solving abilities. Professional, reliable, and trustworthy. Self-motivated with a proactive approach to work. Team player with a flexible attitude. Desirable Skills & Experience Previous scheduling or service coordination experience. Experience within facilities management, engineering, trades, construction, fire and security, or a similar industry. What We Offer Competitive salary from £25,500 per annum 25 days annual leave plus bank holidays Company pension scheme (following successful completion of probation) Training and development opportunities Career progression within a growing organisation Company events On-site parking Supportive and friendly team environment Additional Information Due to the nature of our business, successful applicants will be required to undergo industry-standard security screening and a DBS check. Requirements GCSEs (or equivalent) Excellent English language skills Driving licence preferred Ability to reliably commute to Portishead (BS20 6PN) or relocate before commencing employment Apply Now If you would like to join our growing team, please submit your CV together with a covering letter outlining your relevant experience and explaining why you would be a great fit for the role.
Jun 30, 2026
Full time
Location: Portishead Office (BS20 6PN) Salary: From £25,500 per annum Job Type: Full-time, Permanent Hours: Monday to Friday, 8:30am 5:00pm (30-minute unpaid lunch break) About Us Brunel Fire & Security is a successful and growing business providing fire and security solutions to commercial and industrial clients across the UK. We are committed to delivering exceptional service and protecting our clients' people, properties, and assets. As part of the Obsequio Group, one of the UK's fastest-growing private companies, we offer exciting opportunities for career development and progression within a supportive and collaborative environment. We are looking for an organised and customer-focused Service & Installation Administrator to join our friendly team in Portishead. Previous experience within scheduling, facilities management, trades, service coordination, or helpdesk administration would be advantageous, although not essential. Most importantly, we're looking for someone with strong administration skills, excellent communication abilities, and a commitment to delivering outstanding customer service. The Role As a Service & Installation Administrator, you will play a key role in supporting the smooth operation of our Service and Installation departments. You will act as a central point of contact for customers, engineers, suppliers, subcontractors, and internal teams, ensuring projects and service visits are coordinated efficiently and professionally. This is a varied and fast-paced role offering excellent opportunities to learn, develop, and progress within the business. Key Responsibilities Customer Service & Coordination Handle incoming service requests and log, allocate, and monitor jobs through our CRM system. Schedule service visits and installation appointments. Provide customers with regular updates on job progress. Respond promptly and professionally to customer enquiries and requests. Manage specific key client accounts and maintain strong customer relationships. Scheduling & Project Support Monitor engineer schedules and allocate work effectively. Coordinate with subcontractors to ensure projects are completed on time and to the required standard. Proactively monitor jobs throughout their lifecycle, ensuring all customer SLAs are met. Communicate job outcomes to relevant customers and internal stakeholders upon completion. Administration & Documentation Maintain accurate records of service and installation activities. Prepare and process project-related documentation. Create and manage purchase orders, contractor work orders, and supplier invoices. Prepare maintenance contracts, contract renewals, and sales quotations using the company CRM system. Maintain both electronic and hard-copy filing systems where required. Update management reports and forecasting spreadsheets as required. Operational Support Order and coordinate materials and equipment with suppliers. Manage returns relating to service calls, installations, and small works. Process invoicing for service call-outs and minor works. Coordinate engineer vehicle servicing and repairs to minimise disruption. Receive and check deliveries. Arrange travel, accommodation, and vehicle hire when required. Support continuous improvement initiatives and identify opportunities to streamline processes. General Duties Provide administrative support across the business as required. Assist with ad hoc projects and tasks to support business needs. About You Essential Skills & Experience Minimum 3 years' experience in an administrative role. Excellent customer service skills. Strong verbal and written communication skills. Highly organised with excellent attention to detail. Strong Microsoft Office and general IT skills. Ability to manage multiple priorities and work effectively under pressure. Excellent time management and problem-solving abilities. Professional, reliable, and trustworthy. Self-motivated with a proactive approach to work. Team player with a flexible attitude. Desirable Skills & Experience Previous scheduling or service coordination experience. Experience within facilities management, engineering, trades, construction, fire and security, or a similar industry. What We Offer Competitive salary from £25,500 per annum 25 days annual leave plus bank holidays Company pension scheme (following successful completion of probation) Training and development opportunities Career progression within a growing organisation Company events On-site parking Supportive and friendly team environment Additional Information Due to the nature of our business, successful applicants will be required to undergo industry-standard security screening and a DBS check. Requirements GCSEs (or equivalent) Excellent English language skills Driving licence preferred Ability to reliably commute to Portishead (BS20 6PN) or relocate before commencing employment Apply Now If you would like to join our growing team, please submit your CV together with a covering letter outlining your relevant experience and explaining why you would be a great fit for the role.
Senior IT Security Engineer SOC Engineer Southend on Sea, Essex 70,000 + benefits Full-Time Permanent Hybrid Are you an experienced SOC Engineer looking to play a key role in a small infrastructure team? We're working with a well-established, technology-led organisation who are investing in their cyber capability and looking for an IT Security / SOC Engineer to play a key role in protecting their systems, infrastructure, and data. This is a hands-on position where you'll contribute to threat detection, incident response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting compliance with security standards and best practice Working closely with IT and wider teams to embed security across systems What We're Looking For Experience in a cybersecurity / IT security role Strong knowledge of security tools (SIEM (Sentinel), EDR/XDR, firewalls, IDS) Experience working in a SOC/NOC or similar environment Good understanding of security frameworks (ISO 27001, NIST, GDPR etc.) Ability to investigate threats and respond to incidents effectively Bonus points for: Security certifications (Security+, CEH, CISM, CISA) Scripting/automation experience (e.g. PowerShell) What's On Offer Flexitime + early Friday finish 24 days holiday + bank holidays Pension (6-7%), life assurance & sick pay Free parking, onsite caf & gym access If you're looking for a role where you can influence strategy and make a real impact, this is well worth a conversation. Security Clearance is required for this role - applicants need to be eligible for UK Security clearance. Hit apply to upload your CV or contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 30, 2026
Full time
Senior IT Security Engineer SOC Engineer Southend on Sea, Essex 70,000 + benefits Full-Time Permanent Hybrid Are you an experienced SOC Engineer looking to play a key role in a small infrastructure team? We're working with a well-established, technology-led organisation who are investing in their cyber capability and looking for an IT Security / SOC Engineer to play a key role in protecting their systems, infrastructure, and data. This is a hands-on position where you'll contribute to threat detection, incident response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting compliance with security standards and best practice Working closely with IT and wider teams to embed security across systems What We're Looking For Experience in a cybersecurity / IT security role Strong knowledge of security tools (SIEM (Sentinel), EDR/XDR, firewalls, IDS) Experience working in a SOC/NOC or similar environment Good understanding of security frameworks (ISO 27001, NIST, GDPR etc.) Ability to investigate threats and respond to incidents effectively Bonus points for: Security certifications (Security+, CEH, CISM, CISA) Scripting/automation experience (e.g. PowerShell) What's On Offer Flexitime + early Friday finish 24 days holiday + bank holidays Pension (6-7%), life assurance & sick pay Free parking, onsite caf & gym access If you're looking for a role where you can influence strategy and make a real impact, this is well worth a conversation. Security Clearance is required for this role - applicants need to be eligible for UK Security clearance. Hit apply to upload your CV or contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) St Albans - Basic Salary £28,000 - £42,000 Per Annum Package Overview: £28,000- £42,000 (negotiable depending on experience) Plenty of opportunities to increase earnings if wanted Company vehicle, pension scheme, fuel card, laptop & mobile phone Hours of work- Monday to Friday (40 hours a week) Excellent progression and training opportunities The work is strategically allocated based on each engineer s location Company Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) An excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry. This growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors. You will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer s strengths and location to ensure high standards and efficiency. The role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities: Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications. Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance. Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations. Carry out system upgrades or modifications to meet client requirements and comply with updated standards. Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs. Work closely with team members and other trades on-site to ensure seamless project delivery. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience: Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and specifications. Good understanding of British Standards and industry regulations. Ability to work independently and as part of a team. Strong organisational and time management skills. A methodical and detail-oriented approach to work. A commitment to health and safety practices. Proven experience in the installation, maintenance, and servicing of fire and security. Previous experience in both domestic and commercial environments is advantageous. Why apply for this role? Excellent training and development opportunities. Plenty of opportunities to increase your earnings. Excellent work life balance. Supportive work environment. Carefully planned out work schedules. Opportunities to train in other areas across the business. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning.
Jun 30, 2026
Full time
Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) St Albans - Basic Salary £28,000 - £42,000 Per Annum Package Overview: £28,000- £42,000 (negotiable depending on experience) Plenty of opportunities to increase earnings if wanted Company vehicle, pension scheme, fuel card, laptop & mobile phone Hours of work- Monday to Friday (40 hours a week) Excellent progression and training opportunities The work is strategically allocated based on each engineer s location Company Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) An excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry. This growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors. You will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer s strengths and location to ensure high standards and efficiency. The role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities: Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications. Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance. Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations. Carry out system upgrades or modifications to meet client requirements and comply with updated standards. Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs. Work closely with team members and other trades on-site to ensure seamless project delivery. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience: Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and specifications. Good understanding of British Standards and industry regulations. Ability to work independently and as part of a team. Strong organisational and time management skills. A methodical and detail-oriented approach to work. A commitment to health and safety practices. Proven experience in the installation, maintenance, and servicing of fire and security. Previous experience in both domestic and commercial environments is advantageous. Why apply for this role? Excellent training and development opportunities. Plenty of opportunities to increase your earnings. Excellent work life balance. Supportive work environment. Carefully planned out work schedules. Opportunities to train in other areas across the business. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning.
Job Title: Fire & Security Engineer Location: Home-based covering Hull area Hours: 42.5 hours per week (door-to-door paid) + on-call rota Salary: Up to £37,000 + overtime + bonus Essential Requirements Proven experience as a Fire & Security / Life Safety Systems Engineer Strong fault-finding and first-time fix capability Experience servicing, maintaining & commissioning fire and security systems Full, clean UK driving licence Able to pass DBS check and BS7858 security screening IT competent (PDA, Microsoft Word & Excel) The Role Due to continued expansion, EFT Systems an established life safety and security company with over 50 years industry presence is seeking an experienced engineer to support large service contracts and installation projects across the Hull area. Key responsibilities include: Reactive maintenance and servicing of fire & security systems Small works installations and commissioning Managing van stock and ordering equipment Producing technical surveys to support quotations Supervising subcontractors and supporting apprentices Maintaining clear communication with customers Completing documentation via electronic PDA Work will cover fire alarms, fire extinguishers, intruder alarms, CCTV, access control, emergency lighting and monitoring systems. Package & Benefits Door-to-door pay (42.5 hours) Overtime paid after 42.5 hours Frequent overtime available Discretionary bonus Company vehicle, laptop & phone 29 days holiday (rising to 32 with service) Medicash (after probation) Death in service cover Pension scheme Ongoing professional development, EFT invest in their people! This is an excellent opportunity to join a growing, forward-thinking company offering strong long-term career prospects. Apply today!
Jun 30, 2026
Full time
Job Title: Fire & Security Engineer Location: Home-based covering Hull area Hours: 42.5 hours per week (door-to-door paid) + on-call rota Salary: Up to £37,000 + overtime + bonus Essential Requirements Proven experience as a Fire & Security / Life Safety Systems Engineer Strong fault-finding and first-time fix capability Experience servicing, maintaining & commissioning fire and security systems Full, clean UK driving licence Able to pass DBS check and BS7858 security screening IT competent (PDA, Microsoft Word & Excel) The Role Due to continued expansion, EFT Systems an established life safety and security company with over 50 years industry presence is seeking an experienced engineer to support large service contracts and installation projects across the Hull area. Key responsibilities include: Reactive maintenance and servicing of fire & security systems Small works installations and commissioning Managing van stock and ordering equipment Producing technical surveys to support quotations Supervising subcontractors and supporting apprentices Maintaining clear communication with customers Completing documentation via electronic PDA Work will cover fire alarms, fire extinguishers, intruder alarms, CCTV, access control, emergency lighting and monitoring systems. Package & Benefits Door-to-door pay (42.5 hours) Overtime paid after 42.5 hours Frequent overtime available Discretionary bonus Company vehicle, laptop & phone 29 days holiday (rising to 32 with service) Medicash (after probation) Death in service cover Pension scheme Ongoing professional development, EFT invest in their people! This is an excellent opportunity to join a growing, forward-thinking company offering strong long-term career prospects. Apply today!
Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Stockport - Basic Salary £28,000 - £42,000 Per Annum Package Overview: £28,000- £42,000 (negotiable depending on experience) Plenty of opportunities to increase earnings if wanted Company vehicle, pension scheme, fuel card, laptop & mobile phone Hours of work- Monday to Friday (40 hours a week) Excellent progression and training opportunities Area covered North West Field based role covering a number of sites The work is strategically allocated based on each engineer s location Company Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) An excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry. This growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors. You will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer s strengths and location to ensure high standards and efficiency. The role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities: Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications. Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance. Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations. Carry out system upgrades or modifications to meet client requirements and comply with updated standards. Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs. Work closely with team members and other trades on-site to ensure seamless project delivery. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience: Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and specifications. Good understanding of British Standards and industry regulations. Ability to work independently and as part of a team. Strong organisational and time management skills. A methodical and detail-oriented approach to work. A commitment to health and safety practices. Proven experience in the installation, maintenance, and servicing of fire and security. Previous experience in both domestic and commercial environments is advantageous. Why apply for this role? Excellent training and development opportunities. Plenty of opportunities to increase your earnings. Excellent work life balance. Supportive work environment. Carefully planned out work schedules. Opportunities to train in other areas across the business. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning.
Jun 30, 2026
Full time
Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Stockport - Basic Salary £28,000 - £42,000 Per Annum Package Overview: £28,000- £42,000 (negotiable depending on experience) Plenty of opportunities to increase earnings if wanted Company vehicle, pension scheme, fuel card, laptop & mobile phone Hours of work- Monday to Friday (40 hours a week) Excellent progression and training opportunities Area covered North West Field based role covering a number of sites The work is strategically allocated based on each engineer s location Company Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) An excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry. This growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors. You will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer s strengths and location to ensure high standards and efficiency. The role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities: Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications. Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance. Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations. Carry out system upgrades or modifications to meet client requirements and comply with updated standards. Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs. Work closely with team members and other trades on-site to ensure seamless project delivery. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience: Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and specifications. Good understanding of British Standards and industry regulations. Ability to work independently and as part of a team. Strong organisational and time management skills. A methodical and detail-oriented approach to work. A commitment to health and safety practices. Proven experience in the installation, maintenance, and servicing of fire and security. Previous experience in both domestic and commercial environments is advantageous. Why apply for this role? Excellent training and development opportunities. Plenty of opportunities to increase your earnings. Excellent work life balance. Supportive work environment. Carefully planned out work schedules. Opportunities to train in other areas across the business. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning.
Job Title: Fire & Security Engineer Location: Home-based covering the North West area Hours: 42.5 hours per week (door-to-door paid) + on-call rota Salary: Up to £37,000 + overtime + bonus Essential Requirements Proven experience as a Fire & Security / Life Safety Systems Engineer Strong fault-finding and first-time fix capability Experience servicing, maintaining & commissioning fire and security systems Full, clean UK driving licence Able to pass DBS check and BS7858 security screening IT competent (PDA, Microsoft Word & Excel) The Role Due to continued expansion, EFT Systems an established life safety and security company with over 50 years industry presence is seeking an experienced engineer to support large service contracts and installation projects across the North West area. Key responsibilities include: Reactive maintenance and servicing of fire & security systems Small works installations and commissioning Managing van stock and ordering equipment Producing technical surveys to support quotations Supervising subcontractors and supporting apprentices Maintaining clear communication with customers Completing documentation via electronic PDA Work will cover fire alarms, fire extinguishers, intruder alarms, CCTV, access control, emergency lighting and monitoring systems. Package & Benefits Door-to-door pay (42.5 hours) Overtime paid after 42.5 hours Frequent overtime available Discretionary bonus Company vehicle, laptop & phone 29 days holiday (rising to 32 with service) Medicash (after probation) Death in service cover Pension scheme Ongoing professional development, EFT invest in their people! This is an excellent opportunity to join a growing, forward-thinking company offering strong long-term career prospects. Apply today!
Jun 30, 2026
Full time
Job Title: Fire & Security Engineer Location: Home-based covering the North West area Hours: 42.5 hours per week (door-to-door paid) + on-call rota Salary: Up to £37,000 + overtime + bonus Essential Requirements Proven experience as a Fire & Security / Life Safety Systems Engineer Strong fault-finding and first-time fix capability Experience servicing, maintaining & commissioning fire and security systems Full, clean UK driving licence Able to pass DBS check and BS7858 security screening IT competent (PDA, Microsoft Word & Excel) The Role Due to continued expansion, EFT Systems an established life safety and security company with over 50 years industry presence is seeking an experienced engineer to support large service contracts and installation projects across the North West area. Key responsibilities include: Reactive maintenance and servicing of fire & security systems Small works installations and commissioning Managing van stock and ordering equipment Producing technical surveys to support quotations Supervising subcontractors and supporting apprentices Maintaining clear communication with customers Completing documentation via electronic PDA Work will cover fire alarms, fire extinguishers, intruder alarms, CCTV, access control, emergency lighting and monitoring systems. Package & Benefits Door-to-door pay (42.5 hours) Overtime paid after 42.5 hours Frequent overtime available Discretionary bonus Company vehicle, laptop & phone 29 days holiday (rising to 32 with service) Medicash (after probation) Death in service cover Pension scheme Ongoing professional development, EFT invest in their people! This is an excellent opportunity to join a growing, forward-thinking company offering strong long-term career prospects. Apply today!
Job Title: Comms Maintenance Engineer Location: Field-based role, St Asaph, Denbighshire, North Wales Salary: 30,000 - 35,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times inc. a 30-minute lunch break. Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site Visits (Escalations): Attend customer sites where remote resolution is not possible. Installations & Changes: Support installations and system changes requiring specialist knowledge. Knowledge & Continual Improvement: Document fixes and contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in a telecoms or MSP environment in a 2nd line or specialist role. Strong understanding of SIP, RTP, NAT and VoIP systems. Experience with routing, switching, VLANs and QoS. Ability to diagnose complex issues across network and voice layers. Excellent problem-solving and communication skills. Ability to prioritise workload and manage escalated tickets effectively. Full UK driving licence (clean). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Maintenance Technician, Telecoms Engineer, Comms Engineer, Field Based Telecoms Engineer, 2nd Line Engineer, 2nd Line Support Technician, MSP Engineer, Telecommunications Support Technician will also be considered for this role.
Jun 30, 2026
Full time
Job Title: Comms Maintenance Engineer Location: Field-based role, St Asaph, Denbighshire, North Wales Salary: 30,000 - 35,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times inc. a 30-minute lunch break. Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site Visits (Escalations): Attend customer sites where remote resolution is not possible. Installations & Changes: Support installations and system changes requiring specialist knowledge. Knowledge & Continual Improvement: Document fixes and contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in a telecoms or MSP environment in a 2nd line or specialist role. Strong understanding of SIP, RTP, NAT and VoIP systems. Experience with routing, switching, VLANs and QoS. Ability to diagnose complex issues across network and voice layers. Excellent problem-solving and communication skills. Ability to prioritise workload and manage escalated tickets effectively. Full UK driving licence (clean). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Maintenance Technician, Telecoms Engineer, Comms Engineer, Field Based Telecoms Engineer, 2nd Line Engineer, 2nd Line Support Technician, MSP Engineer, Telecommunications Support Technician will also be considered for this role.
Network Security Engineer Scunthorpe, North Lincolnshire (Hybrid, 3 days onsite / 2 remote) Hybrid - 3 in, 2 from home Up to 65,000 per annum + funded training and certifications + good pension + 27 days holiday + bank holidays + life assurance + company sick pay + health cash plan + employee assistance programme + enhanced family-friendly benefits. Are you an experienced Network Security Engineer looking to take ownership of enterprise firewall platforms while shaping the long-term security architecture within a complex, multi-site environment? This is a hands-on, technically focused role within a well-established IT Infrastructure team, where you will lead on the design, implementation, and optimisation of firewall technologies. You will play a key role in securing both IT and operational technology environments, ensuring high availability and robust network protection. You will be responsible for day-to-day firewall operations, troubleshooting complex issues, and leading changes across production environments. Alongside this, you will collaborate closely with infrastructure, OT, and application teams to deliver secure, resilient connectivity and support ongoing projects including upgrades, migrations, and new site deployments. The ideal candidate will bring strong enterprise firewall experience, ideally with Palo Alto, alongside a solid networking background across Cisco and Aruba environments. You will be confident working under operational pressure, managing third-party vendors, and contributing to continuous improvement of firewall policies, standards, and overall network security posture. The Role: Operate and maintain enterprise firewall platforms across IT and OT networks Design and implement firewall rules, NAT, segmentation, and secure connectivity Lead troubleshooting and act as escalation for complex network security issues Deliver firewall and network projects including upgrades and deployments Collaborate with internal teams and oversee third-party network changes The Person: Strong experience with enterprise firewalls, ideally Palo Alto Solid networking background across routing, switching, Cisco and Aruba Experience with NAC solutions such as Aruba ClearPass or Cisco ISE Proven ability to manage firewall policies, VPNs, and segmentation Experience supporting complex, multi-site or high-availability environments Strong troubleshooting skills and operational discipline Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 30, 2026
Full time
Network Security Engineer Scunthorpe, North Lincolnshire (Hybrid, 3 days onsite / 2 remote) Hybrid - 3 in, 2 from home Up to 65,000 per annum + funded training and certifications + good pension + 27 days holiday + bank holidays + life assurance + company sick pay + health cash plan + employee assistance programme + enhanced family-friendly benefits. Are you an experienced Network Security Engineer looking to take ownership of enterprise firewall platforms while shaping the long-term security architecture within a complex, multi-site environment? This is a hands-on, technically focused role within a well-established IT Infrastructure team, where you will lead on the design, implementation, and optimisation of firewall technologies. You will play a key role in securing both IT and operational technology environments, ensuring high availability and robust network protection. You will be responsible for day-to-day firewall operations, troubleshooting complex issues, and leading changes across production environments. Alongside this, you will collaborate closely with infrastructure, OT, and application teams to deliver secure, resilient connectivity and support ongoing projects including upgrades, migrations, and new site deployments. The ideal candidate will bring strong enterprise firewall experience, ideally with Palo Alto, alongside a solid networking background across Cisco and Aruba environments. You will be confident working under operational pressure, managing third-party vendors, and contributing to continuous improvement of firewall policies, standards, and overall network security posture. The Role: Operate and maintain enterprise firewall platforms across IT and OT networks Design and implement firewall rules, NAT, segmentation, and secure connectivity Lead troubleshooting and act as escalation for complex network security issues Deliver firewall and network projects including upgrades and deployments Collaborate with internal teams and oversee third-party network changes The Person: Strong experience with enterprise firewalls, ideally Palo Alto Solid networking background across routing, switching, Cisco and Aruba Experience with NAC solutions such as Aruba ClearPass or Cisco ISE Proven ability to manage firewall policies, VPNs, and segmentation Experience supporting complex, multi-site or high-availability environments Strong troubleshooting skills and operational discipline Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Field Engineer Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT-related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to clients would be advantageous Experience in initial remote diagnostics, analysis and proactive monitoring would be advantageous Willingness to learn new software and hardware technologies Experience supporting Microsoft Windows Server and Desktop environments Strong working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams and related cloud services Detailed experience with Backup/DRaaS technologies, Microsoft Entra ID and Infrastructure as a Service (IaaS) Strong knowledge of Microsoft Intune, Conditional Access and Microsoft security technologies Experience supporting Voice over IP (VoIP) solutions, including 3CX, would be advantageous Knowledge of networking technologies including TCP/IP, firewalls, routing and switching Ability to run, patch and terminate cabling to support the installation of new hardware Experience within an MSP and/or the hospitality sector would be advantageous but is not essential Current and valid UK driving licence is essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer, may also be considered for this role.
Jun 30, 2026
Full time
Job Title: Field Engineer Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT-related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to clients would be advantageous Experience in initial remote diagnostics, analysis and proactive monitoring would be advantageous Willingness to learn new software and hardware technologies Experience supporting Microsoft Windows Server and Desktop environments Strong working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams and related cloud services Detailed experience with Backup/DRaaS technologies, Microsoft Entra ID and Infrastructure as a Service (IaaS) Strong knowledge of Microsoft Intune, Conditional Access and Microsoft security technologies Experience supporting Voice over IP (VoIP) solutions, including 3CX, would be advantageous Knowledge of networking technologies including TCP/IP, firewalls, routing and switching Ability to run, patch and terminate cabling to support the installation of new hardware Experience within an MSP and/or the hospitality sector would be advantageous but is not essential Current and valid UK driving licence is essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer, may also be considered for this role.
Fire & Security Engineer Join a Team Thats Growing, Investing, and Going Places About Universal Fire & Security Universal Fire & Security is one of the South Wests leading life safety and security specialists, trusted by organisations across Devon and Cornwall. Were proud to be part of the Ranger Fire & Security Group, one of the UKs fastest-growing fire and security networks click apply for full job details
Jun 30, 2026
Full time
Fire & Security Engineer Join a Team Thats Growing, Investing, and Going Places About Universal Fire & Security Universal Fire & Security is one of the South Wests leading life safety and security specialists, trusted by organisations across Devon and Cornwall. Were proud to be part of the Ranger Fire & Security Group, one of the UKs fastest-growing fire and security networks click apply for full job details
Fire & Security Engineer - Manchester Salary up to £40K & O/T (OTE up to £55K) Fully Expensed Van & Excellent Benefits If youre an engineer who likes solving real problems, owning your work, and being trusted for your expertise, this role is worth your attention. Syncro Fire & Security has been protecting homes and businesses across the North for 12+ years click apply for full job details
Jun 30, 2026
Full time
Fire & Security Engineer - Manchester Salary up to £40K & O/T (OTE up to £55K) Fully Expensed Van & Excellent Benefits If youre an engineer who likes solving real problems, owning your work, and being trusted for your expertise, this role is worth your attention. Syncro Fire & Security has been protecting homes and businesses across the North for 12+ years click apply for full job details
Ranger Services Holdings Limited.
Solihull, West Midlands
Fire and Security Service Engineer Ignis Fire and Security, part of the Ranger Group are a rapidly growing, customer-focused organisation based in Birmingham, seeking a Fire and Security Engineerto join our team and cover the West Midlands region. Specialising in fire and security systems, we are well-established and committed to delivering exceptional service click apply for full job details
Jun 30, 2026
Full time
Fire and Security Service Engineer Ignis Fire and Security, part of the Ranger Group are a rapidly growing, customer-focused organisation based in Birmingham, seeking a Fire and Security Engineerto join our team and cover the West Midlands region. Specialising in fire and security systems, we are well-established and committed to delivering exceptional service click apply for full job details
Senior Network Engineer 2 Year FTC Scunthorpe, North Lincolnshire Hybrid - 3 days in, 2 from home Up to 68,500 + great pension + 27 days holiday + bank holidays + life assurance + health cash plan + company sick pay + EAP + standby and call-out payments + excellent training and development opportunities. Are you an experienced Network Engineer looking for a varied role where you can take ownership of a multi-site infrastructure, influence technical design, and play a key part in delivering secure, high-performing network solutions? This is a hands-on position combining operational support with project delivery and solution design. You will be responsible for maintaining a complex multi-site network, ensuring performance, availability, and security across LAN, WAN, and wireless environments, while also contributing to continuous improvement initiatives. You will work closely with internal teams and third-party vendors, providing technical guidance and challenging solutions where needed to ensure they meet business and security requirements. Alongside this, you will support network-related projects and implement upgrades in line with change control processes. The role would suit someone with strong enterprise networking experience, confident in troubleshooting, documentation, and design input. In return, you will benefit from a supportive environment that invests in professional development and offers a comprehensive benefits package. The Role: Support and maintain a multi-site network infrastructure across LAN, WAN and wireless Diagnose and resolve incidents, carrying out root cause analysis Implement network changes, upgrades, and improvements Contribute to network design and review vendor proposals Monitor network performance, capacity, and resilience The Person: Strong experience in multi-site enterprise networking environments Solid knowledge of routing, switching, VPNs, and network security Hands-on experience with Cisco and Aruba technologies, including ClearPass Experience working with firewalls such as Palo Alto or Fortinet Strong troubleshooting, documentation, and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 30, 2026
Full time
Senior Network Engineer 2 Year FTC Scunthorpe, North Lincolnshire Hybrid - 3 days in, 2 from home Up to 68,500 + great pension + 27 days holiday + bank holidays + life assurance + health cash plan + company sick pay + EAP + standby and call-out payments + excellent training and development opportunities. Are you an experienced Network Engineer looking for a varied role where you can take ownership of a multi-site infrastructure, influence technical design, and play a key part in delivering secure, high-performing network solutions? This is a hands-on position combining operational support with project delivery and solution design. You will be responsible for maintaining a complex multi-site network, ensuring performance, availability, and security across LAN, WAN, and wireless environments, while also contributing to continuous improvement initiatives. You will work closely with internal teams and third-party vendors, providing technical guidance and challenging solutions where needed to ensure they meet business and security requirements. Alongside this, you will support network-related projects and implement upgrades in line with change control processes. The role would suit someone with strong enterprise networking experience, confident in troubleshooting, documentation, and design input. In return, you will benefit from a supportive environment that invests in professional development and offers a comprehensive benefits package. The Role: Support and maintain a multi-site network infrastructure across LAN, WAN and wireless Diagnose and resolve incidents, carrying out root cause analysis Implement network changes, upgrades, and improvements Contribute to network design and review vendor proposals Monitor network performance, capacity, and resilience The Person: Strong experience in multi-site enterprise networking environments Solid knowledge of routing, switching, VPNs, and network security Hands-on experience with Cisco and Aruba technologies, including ClearPass Experience working with firewalls such as Palo Alto or Fortinet Strong troubleshooting, documentation, and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Support Consultant - Brent Hybrid 1-2 days in office Contract PAYE: £ 184.13 per day (FLEXIBLE please apply with desired rate) Role Main focus: deployment of palo alto firewalls Day to day admin of firewall/documentation Vpns ZTNA - upcoming projects prisma - cloud tech network/troubelshooting skills experience azure/ CD-WAN 1.Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of end user computing, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. 2. Advise on, design and implement solutions in own area of specialisation. 3. Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required. Essential Experience Relevant experience in upgrades Deployment and installation of Palo Fw clusters. Experience of Prisma migration and global protect. User-id and app-id. Any Palo related qualifications such as: PCNSA (Palo Alto Networks Certified Network Security Administrator):PCNSE (Palo Alto Networks Certified Network Security Engineer)PAN-S-NGFE (Palo Alto Networks Certified Next-Generation Firewall or PCSFE (Palo Alto Networks Certified Software Firewall Engineer) To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 30, 2026
Contractor
IT Support Consultant - Brent Hybrid 1-2 days in office Contract PAYE: £ 184.13 per day (FLEXIBLE please apply with desired rate) Role Main focus: deployment of palo alto firewalls Day to day admin of firewall/documentation Vpns ZTNA - upcoming projects prisma - cloud tech network/troubelshooting skills experience azure/ CD-WAN 1.Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of end user computing, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. 2. Advise on, design and implement solutions in own area of specialisation. 3. Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required. Essential Experience Relevant experience in upgrades Deployment and installation of Palo Fw clusters. Experience of Prisma migration and global protect. User-id and app-id. Any Palo related qualifications such as: PCNSA (Palo Alto Networks Certified Network Security Administrator):PCNSE (Palo Alto Networks Certified Network Security Engineer)PAN-S-NGFE (Palo Alto Networks Certified Next-Generation Firewall or PCSFE (Palo Alto Networks Certified Software Firewall Engineer) To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
MOBILE MAINTENANCE ELECTRICIAN JOB OVERVIEW Our client are seeking a highly skilled and motivated Electrical Maintenance Engineer to carry out mobile maintenance works in the North West Their client base include but are not limited to Commercial office blocks & industrial units, Retail & Student Accommodation. We are looking for a candidate who has knowledge of electrical systems and over 5 years experience in similar Electrical/ HVAC/ Maintenance Engineer type role. COMPANY USP Comprehensive M&E Maintenance Coverage Our client provides a full spectrum of building services maintenance, including critical, non-critical, and preventative solutions. Their services encompass mechanical, electrical, plumbing, HVAC, water hygiene, and fire safety systems, ensuring optimal building performance throughout their lifecycle 24/7 Nationwide Availability With strategic offices and service centres across the UK, our client offers round-the-clock support 365 days a year. This nationwide presence ensures rapid response times and consistent service delivery, regardless of location Tailored Solutions for Diverse Sectors Our client specializes in providing customized facilities management solutions across various sectors, including commercial, industrial, retail, and public services. Their expertise allows them to address the unique challenges and requirements of each sector effectively JOB RESPONSBILITIES Perform routine and reactive maintenance on electrical systems Deliver planned preventative maintenance and responsive repair services for electrical installations, including internal and external lighting, emergency lighting, and distribution boards Diagnose faults, repair, replace, and upgrade lighting, wiring, and electrical components, ensuring compliance with BS 7671. Conduct electrical testing, rewires, and emergency lighting maintenance. Handle basic Mechanical Ppms Maintain fire alarms, security systems, and automated controls. Ensure all work meets health and safety standards, keeping accurate maintenance records. SKILLS & QUALIFICATIONS Approved Electrical Apprenticeship Minimum requirement. 18th Edition Essential. 2391 Testing & Inspection Beneficial. SALARY & BENEFITS Up to £40k - £42,000 Call out Rota & allowance Overtime x 1.5 and x 2 on weekends 33 Days Holiday Company vehicle and fuel card. Pension scheme. Health and wellness benefits. Ongoing training and professional development opportunities. Opportunities for career growth within the organization. If you have any questions on this role, please contact Tom on (phone number removed) & (url removed).
Jun 30, 2026
Full time
MOBILE MAINTENANCE ELECTRICIAN JOB OVERVIEW Our client are seeking a highly skilled and motivated Electrical Maintenance Engineer to carry out mobile maintenance works in the North West Their client base include but are not limited to Commercial office blocks & industrial units, Retail & Student Accommodation. We are looking for a candidate who has knowledge of electrical systems and over 5 years experience in similar Electrical/ HVAC/ Maintenance Engineer type role. COMPANY USP Comprehensive M&E Maintenance Coverage Our client provides a full spectrum of building services maintenance, including critical, non-critical, and preventative solutions. Their services encompass mechanical, electrical, plumbing, HVAC, water hygiene, and fire safety systems, ensuring optimal building performance throughout their lifecycle 24/7 Nationwide Availability With strategic offices and service centres across the UK, our client offers round-the-clock support 365 days a year. This nationwide presence ensures rapid response times and consistent service delivery, regardless of location Tailored Solutions for Diverse Sectors Our client specializes in providing customized facilities management solutions across various sectors, including commercial, industrial, retail, and public services. Their expertise allows them to address the unique challenges and requirements of each sector effectively JOB RESPONSBILITIES Perform routine and reactive maintenance on electrical systems Deliver planned preventative maintenance and responsive repair services for electrical installations, including internal and external lighting, emergency lighting, and distribution boards Diagnose faults, repair, replace, and upgrade lighting, wiring, and electrical components, ensuring compliance with BS 7671. Conduct electrical testing, rewires, and emergency lighting maintenance. Handle basic Mechanical Ppms Maintain fire alarms, security systems, and automated controls. Ensure all work meets health and safety standards, keeping accurate maintenance records. SKILLS & QUALIFICATIONS Approved Electrical Apprenticeship Minimum requirement. 18th Edition Essential. 2391 Testing & Inspection Beneficial. SALARY & BENEFITS Up to £40k - £42,000 Call out Rota & allowance Overtime x 1.5 and x 2 on weekends 33 Days Holiday Company vehicle and fuel card. Pension scheme. Health and wellness benefits. Ongoing training and professional development opportunities. Opportunities for career growth within the organization. If you have any questions on this role, please contact Tom on (phone number removed) & (url removed).
Network Security Engineer London 6 months Initial Contract A client is looking for a Network Security Engineer to lead the design and support of critical network security solutions and drive technical excellence. While ensuring the resilience, performance and security of enterprise infrastructure. The successful Network Security Engineer will use Checkpoint Firewalls, F5 Load balancers and Cisco ISE to configure, monitor and maintain network security platforms across a global enterprise. Key Experience of the Network Security Engineer: Must have strong experience with enterprise network security technologies. Must have experience designing and supporting Layer 2 and Layer 3 VPNs. Must have a strong understanding of routing and switching technologies. Must have strong hands-on experience with Check Point Firewalls. Must have proven expertise in F5 Load Balancers (LTM/GTM). Experience administering and supporting Cisco Identity Services Engine (ISE). Excellent troubleshooting and incident management skills. Key Skills of the Network Security Engineer: Lead the technical resolution of complex network security incidents and changes. Develop secure logical designs across Firewalls, Load Balancers, Layer 2 VPNs, and Layer 3 VPNs. Leverage expertise in Check Point Firewalls, F5 Load Balancers, and Cisco Identity Services Engine (ISE) to support, secure, and optimise enterprise network environments. Analyse network traffic, troubleshoot congestion, and optimise performance. Apply technical governance to ensure project deliverables transition seamlessly into live service. Monitor and continually improve network performance, resilience, and security. The Successful Network Security Engineer will be expected to work in London on Hybrid basis. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 30, 2026
Contractor
Network Security Engineer London 6 months Initial Contract A client is looking for a Network Security Engineer to lead the design and support of critical network security solutions and drive technical excellence. While ensuring the resilience, performance and security of enterprise infrastructure. The successful Network Security Engineer will use Checkpoint Firewalls, F5 Load balancers and Cisco ISE to configure, monitor and maintain network security platforms across a global enterprise. Key Experience of the Network Security Engineer: Must have strong experience with enterprise network security technologies. Must have experience designing and supporting Layer 2 and Layer 3 VPNs. Must have a strong understanding of routing and switching technologies. Must have strong hands-on experience with Check Point Firewalls. Must have proven expertise in F5 Load Balancers (LTM/GTM). Experience administering and supporting Cisco Identity Services Engine (ISE). Excellent troubleshooting and incident management skills. Key Skills of the Network Security Engineer: Lead the technical resolution of complex network security incidents and changes. Develop secure logical designs across Firewalls, Load Balancers, Layer 2 VPNs, and Layer 3 VPNs. Leverage expertise in Check Point Firewalls, F5 Load Balancers, and Cisco Identity Services Engine (ISE) to support, secure, and optimise enterprise network environments. Analyse network traffic, troubleshoot congestion, and optimise performance. Apply technical governance to ensure project deliverables transition seamlessly into live service. Monitor and continually improve network performance, resilience, and security. The Successful Network Security Engineer will be expected to work in London on Hybrid basis. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On-Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times including a 30-minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, taking inbound calls from customers who require technical assistance and immediately triaging their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and escalating where appropriate and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for customers, logging, categorising, and prioritising incidents and service requests in line with ITIL best practice. Service Level Management: Manage and resolve tickets in accordance with agreed SLAs, ensuring timely responses, clear progress updates, and accurate resolution records. Ownership & Escalation Control: Take end-to-end ownership of tickets, focusing on First Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Technical Troubleshooting: Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Supplier & Carrier Management: Engage and manage third-party providers (e.g. ISPs, VoIP platforms, carriers), ensuring effective fault escalation, progress tracking, and accountability. Event, Monitoring & Major Incident Support: Investigate alerts, outages, and performance issues (e.g. latency, jitter, packet loss), supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. Service Communication: Maintain clear, concise, and professional communication with customers and stakeholders throughout the incident lifecycle, ensuring a positive service experience. Operational Tooling: Effectively use ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction (CSAT/NPS). What we're looking for: Have an ICT and/or Telecoms background with service desk experience is essential Basic understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Engineering Mindset and a keen desire towards problem-solving and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
Jun 30, 2026
Full time
Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On-Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times including a 30-minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, taking inbound calls from customers who require technical assistance and immediately triaging their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and escalating where appropriate and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for customers, logging, categorising, and prioritising incidents and service requests in line with ITIL best practice. Service Level Management: Manage and resolve tickets in accordance with agreed SLAs, ensuring timely responses, clear progress updates, and accurate resolution records. Ownership & Escalation Control: Take end-to-end ownership of tickets, focusing on First Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Technical Troubleshooting: Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Supplier & Carrier Management: Engage and manage third-party providers (e.g. ISPs, VoIP platforms, carriers), ensuring effective fault escalation, progress tracking, and accountability. Event, Monitoring & Major Incident Support: Investigate alerts, outages, and performance issues (e.g. latency, jitter, packet loss), supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. Service Communication: Maintain clear, concise, and professional communication with customers and stakeholders throughout the incident lifecycle, ensuring a positive service experience. Operational Tooling: Effectively use ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction (CSAT/NPS). What we're looking for: Have an ICT and/or Telecoms background with service desk experience is essential Basic understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Engineering Mindset and a keen desire towards problem-solving and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.
Maintenance/Commissioning Engineer (Electrical Systems) Home Counties/Southeast (London Patch) 30,000- 40,000 + Training + Progression + Bonus + Van + Fuel Card + Tools + Benefits Are you an Electrical Engineer or similar, coming from a background within the Lighting/Fire/Access Control Industry or a related field, with previous practical experience in maintenance and/or commissioning, looking to join a well-established, specialist company, backed by over forty years of history? Do you want to become a key member in a team of highly skilled sector specialists, operating within a unique field of the Electrical Engineering sector, recognised for their premium quality service and workmanship in every project they undertake? On offer for the successful Electrical Engineer or similar is the exciting opportunity to join a well-respected company, offering not just impressive in-house and external training and development, but also scalable career progression pathways with continued company growth. In this role, the successful Electrical Engineer or similar will be responsible for both the maintenance and commissioning of specialist emergency lighting systems. In addition, you will be responsible for the troubleshooting and repair of electrical systems. On top of this, you will be responsible for the instillation, and set up of electrical systems, as well as providing technical advice to the client. Finally, you will be responsible for keeping accurate documentation of any projects worked. The ideal Electrical Engineer or similar will come from a background within the Lighting/Fire/Access Control and Security Engineering Sector or a related field. You will also ideally, but not essentially, ahve prior practical experience of maintenance and/or commissioning engineering. In addition, you will have a strong knowledge of electrical systems, with a desire to build on your knowledge through training. On top of this, you will ideally, but not essentially hold either an 18th edition and/or an ECS card. Finally, you will have a full, valid UK driver's license, happy to travel locally, occasionally going further afield. The Role: Troubleshooting and repair of electrical systems Instillation, and set up of electrical systems Maintenance and commissioning of specialist emergency lighting systems The Person: Strong knowledge of electrical systems Background within the Electrical/Lighting/Fire and Security Engineering Sector or a related field Full, valid UK driver's license Reference: BBBH25866 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 30, 2026
Full time
Maintenance/Commissioning Engineer (Electrical Systems) Home Counties/Southeast (London Patch) 30,000- 40,000 + Training + Progression + Bonus + Van + Fuel Card + Tools + Benefits Are you an Electrical Engineer or similar, coming from a background within the Lighting/Fire/Access Control Industry or a related field, with previous practical experience in maintenance and/or commissioning, looking to join a well-established, specialist company, backed by over forty years of history? Do you want to become a key member in a team of highly skilled sector specialists, operating within a unique field of the Electrical Engineering sector, recognised for their premium quality service and workmanship in every project they undertake? On offer for the successful Electrical Engineer or similar is the exciting opportunity to join a well-respected company, offering not just impressive in-house and external training and development, but also scalable career progression pathways with continued company growth. In this role, the successful Electrical Engineer or similar will be responsible for both the maintenance and commissioning of specialist emergency lighting systems. In addition, you will be responsible for the troubleshooting and repair of electrical systems. On top of this, you will be responsible for the instillation, and set up of electrical systems, as well as providing technical advice to the client. Finally, you will be responsible for keeping accurate documentation of any projects worked. The ideal Electrical Engineer or similar will come from a background within the Lighting/Fire/Access Control and Security Engineering Sector or a related field. You will also ideally, but not essentially, ahve prior practical experience of maintenance and/or commissioning engineering. In addition, you will have a strong knowledge of electrical systems, with a desire to build on your knowledge through training. On top of this, you will ideally, but not essentially hold either an 18th edition and/or an ECS card. Finally, you will have a full, valid UK driver's license, happy to travel locally, occasionally going further afield. The Role: Troubleshooting and repair of electrical systems Instillation, and set up of electrical systems Maintenance and commissioning of specialist emergency lighting systems The Person: Strong knowledge of electrical systems Background within the Electrical/Lighting/Fire and Security Engineering Sector or a related field Full, valid UK driver's license Reference: BBBH25866 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 30, 2026
Full time
Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
