Outreach Inclusive Recovery Worker Location: Gillingham Salary: £26,000 per annum Vacancy Type: Permanent We're looking for a passionate and proactive Outreach Inclusive Recovery Worker to join our team on a full-time basis (35 hours per week). This is an exciting opportunity to help improve access to recovery services for underserved communities across Medway, with a particular focus on Eastern European communities. We are particularly interested in hearing from candidates who have experience working with Eastern European communities and understand the cultural, social and practical barriers that can impact access to support services. Your insight and ability to build trust will play a key role in helping people access the support they need. You'll engage with people who may face barriers to treatment, build meaningful community relationships, and support individuals to access recovery, health and wellbeing services. What you'll be doing: Delivering outreach in community settings across Medway Building relationships with underrepresented and migrant communities Reducing barriers to support, including stigma, language and mistrust Managing a caseload and delivering person-centred recovery support Completing assessments, recovery plans and harm reduction interventions Developing partnerships with community groups, voluntary organisations and key stakeholders Identifying gaps in service access and helping shape more inclusive services Managing risk, safeguarding concerns and maintaining accurate records What we're looking for: Experience in health, social care, community work or supporting people facing barriers to services Strong communication, engagement and relationship-building skills An understanding of substance use, recovery and person-centred support A commitment to equality, diversity, inclusion and anti-discriminatory practice The ability to work independently and build connections within local communities We'd especially love to hear from you if you have: Experience working with migrant and/or Eastern European communities Outreach or community engagement experience Lived experience of substance use and recovery (where you choose to disclose this) The ability to communicate in Polish, Romanian, Bulgarian, Lithuanian or another Eastern European language (desirable, not essential) If you're passionate about tackling health inequalities, empowering communities and supporting people on their recovery journey, we'd love to hear from you. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 27, 2026
Full time
Outreach Inclusive Recovery Worker Location: Gillingham Salary: £26,000 per annum Vacancy Type: Permanent We're looking for a passionate and proactive Outreach Inclusive Recovery Worker to join our team on a full-time basis (35 hours per week). This is an exciting opportunity to help improve access to recovery services for underserved communities across Medway, with a particular focus on Eastern European communities. We are particularly interested in hearing from candidates who have experience working with Eastern European communities and understand the cultural, social and practical barriers that can impact access to support services. Your insight and ability to build trust will play a key role in helping people access the support they need. You'll engage with people who may face barriers to treatment, build meaningful community relationships, and support individuals to access recovery, health and wellbeing services. What you'll be doing: Delivering outreach in community settings across Medway Building relationships with underrepresented and migrant communities Reducing barriers to support, including stigma, language and mistrust Managing a caseload and delivering person-centred recovery support Completing assessments, recovery plans and harm reduction interventions Developing partnerships with community groups, voluntary organisations and key stakeholders Identifying gaps in service access and helping shape more inclusive services Managing risk, safeguarding concerns and maintaining accurate records What we're looking for: Experience in health, social care, community work or supporting people facing barriers to services Strong communication, engagement and relationship-building skills An understanding of substance use, recovery and person-centred support A commitment to equality, diversity, inclusion and anti-discriminatory practice The ability to work independently and build connections within local communities We'd especially love to hear from you if you have: Experience working with migrant and/or Eastern European communities Outreach or community engagement experience Lived experience of substance use and recovery (where you choose to disclose this) The ability to communicate in Polish, Romanian, Bulgarian, Lithuanian or another Eastern European language (desirable, not essential) If you're passionate about tackling health inequalities, empowering communities and supporting people on their recovery journey, we'd love to hear from you. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service. The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions. You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references). Salary: £26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata. Contract : This will be a permanent contract. Hours: 35 hours per week. Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period. Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria , giving evidence from previous experience or qualifications. Application deadline: 10am Friday 24th July 2026 Interviews: Week beginning 3rd August 2026 Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check. Mandatory Training Dates: To be confirmed. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1 Job Description The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information. The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services. At the outset, the main responsibilities of the post will be: To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting. To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services. To ensure information about new referrals/enquiries is accurately recorded on CARA s database in real time. To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements. To assess and engage service users not currently engaged in appropriate specialist sexual violence services. To seek and respond to referrals from a variety of internal and external sources. To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them. To support service users to engage effectively with appropriate services to meet their individual needs and aspirations. To identify and respond to any safeguarding concerns To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on. To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex. To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process. To cover the enquiry line and the office phone and deal with enquiries as required. To pro-actively promote CARA s services to external agencies, ensuring they are aware of our referral procedures. To contribute to development of promotional information, to ensure information about the referral process is clear and accessible. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding procedures. To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports. To be administratively self-servicing. To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion here . We encourage and welcome applications from candidates from diverse backgrounds. About Synergy Essex CARA is part of Synergy Essex the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Jun 26, 2026
Full time
Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service. The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions. You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references). Salary: £26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata. Contract : This will be a permanent contract. Hours: 35 hours per week. Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period. Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria , giving evidence from previous experience or qualifications. Application deadline: 10am Friday 24th July 2026 Interviews: Week beginning 3rd August 2026 Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check. Mandatory Training Dates: To be confirmed. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1 Job Description The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information. The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services. At the outset, the main responsibilities of the post will be: To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting. To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services. To ensure information about new referrals/enquiries is accurately recorded on CARA s database in real time. To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements. To assess and engage service users not currently engaged in appropriate specialist sexual violence services. To seek and respond to referrals from a variety of internal and external sources. To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them. To support service users to engage effectively with appropriate services to meet their individual needs and aspirations. To identify and respond to any safeguarding concerns To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on. To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex. To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process. To cover the enquiry line and the office phone and deal with enquiries as required. To pro-actively promote CARA s services to external agencies, ensuring they are aware of our referral procedures. To contribute to development of promotional information, to ensure information about the referral process is clear and accessible. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding procedures. To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports. To be administratively self-servicing. To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion here . We encourage and welcome applications from candidates from diverse backgrounds. About Synergy Essex CARA is part of Synergy Essex the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
Jun 26, 2026
Full time
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
Are you passionate about working within the Mental Health field? Seeking a new challenge? Then this could be the role for you! We require a progressive Manager with extensive mental health experience for our Supported Living Mental Health Recovery Service for up to 26 people with mental health needs, located in Warrington and an Outreach team supporting adults in the community with Mental Health and Physical Disabilities. You will be part of and lead a highly committed team of Recovery Support Workers which provides the delivery of a person-centered recovery and rehabilitation service for people with enduring mental health needs. The Role The post holder will be accountable for the development, operational management, staff management and quality assurance of the service. Coordinating the delivery of a person centered recovery and rehabilitation service. Deployment of staff to meet individual needs and preferences within available resources. Supervision, coaching, performance management and support of staff. Responding to referrals and undertaking initial assessments of need. Ensuring all service users has a co-produced plan of support and a designated Key Worker. To ensure that service users receive individualised person centered support which enables them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible. Co-ordinating a programme of regular person-centered reviews which put each person's views and unique recovery journey at the heart of planning and decision making. Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support. Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere. Facilitate service user engagement, involvement and peer support. Qualities Required Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies. You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions. You will demonstrate a good knowledge of the MHA, MCA, DOLs and the care standards. You will have the knowledge and skills to ensure the safe management and administration of medicines. You will be required to work on a rota system working evenings, weekends and bank holidays. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community. Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role. Vacancy Reference Number: 85636 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Jun 23, 2026
Full time
Are you passionate about working within the Mental Health field? Seeking a new challenge? Then this could be the role for you! We require a progressive Manager with extensive mental health experience for our Supported Living Mental Health Recovery Service for up to 26 people with mental health needs, located in Warrington and an Outreach team supporting adults in the community with Mental Health and Physical Disabilities. You will be part of and lead a highly committed team of Recovery Support Workers which provides the delivery of a person-centered recovery and rehabilitation service for people with enduring mental health needs. The Role The post holder will be accountable for the development, operational management, staff management and quality assurance of the service. Coordinating the delivery of a person centered recovery and rehabilitation service. Deployment of staff to meet individual needs and preferences within available resources. Supervision, coaching, performance management and support of staff. Responding to referrals and undertaking initial assessments of need. Ensuring all service users has a co-produced plan of support and a designated Key Worker. To ensure that service users receive individualised person centered support which enables them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible. Co-ordinating a programme of regular person-centered reviews which put each person's views and unique recovery journey at the heart of planning and decision making. Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support. Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere. Facilitate service user engagement, involvement and peer support. Qualities Required Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies. You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions. You will demonstrate a good knowledge of the MHA, MCA, DOLs and the care standards. You will have the knowledge and skills to ensure the safe management and administration of medicines. You will be required to work on a rota system working evenings, weekends and bank holidays. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community. Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role. Vacancy Reference Number: 85636 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Job title: Hospital Mental Health Outreach Worker (Bounce Back) Reference Number: 303 Reports to: Senior Community Outreach Worker Contract: Permanent Hours: 37.5 hours per week (Full time, Monday Friday) Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW) Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach About the Project Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett. About the Role: The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people s homes. The Bounce Back Worker will be based at Kingfisher Court or Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health. The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient s homes once discharged. We will facilitate a smooth and timely hospital discharge. The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. Key Responsibilities Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire. Provide practical and emotional support to encourage patients to develop their independence within their local community. Facilitate a smooth discharge from hospital back to the community. Have a solid understanding on the dual effect of mental health and drugs and alcohol. Monitor outcomes and evaluate the service. Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly. Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Monday 27th October at 5pm . Interviews to be held on Tuesday 4th November at our Watford Wellbeing Centre. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please.
Oct 01, 2025
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Job title: Hospital Mental Health Outreach Worker (Bounce Back) Reference Number: 303 Reports to: Senior Community Outreach Worker Contract: Permanent Hours: 37.5 hours per week (Full time, Monday Friday) Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW) Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach About the Project Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett. About the Role: The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people s homes. The Bounce Back Worker will be based at Kingfisher Court or Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health. The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient s homes once discharged. We will facilitate a smooth and timely hospital discharge. The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. Key Responsibilities Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire. Provide practical and emotional support to encourage patients to develop their independence within their local community. Facilitate a smooth discharge from hospital back to the community. Have a solid understanding on the dual effect of mental health and drugs and alcohol. Monitor outcomes and evaluate the service. Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly. Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Monday 27th October at 5pm . Interviews to be held on Tuesday 4th November at our Watford Wellbeing Centre. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please.
