Housing Reviews Officer East London 3 to 6 month ongoing contract 42 p/hr umbrella 4 days remote and 1 day onsite per week Requirements Experience dealing of making a range of homelessness decisions and decisions on part VI Experience performing s202 Reviews is a requirement to be considered Extensive experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of prioritising competing demands in a pressurised environment, recognising service priorities and managing a caseload within agreed targets. Experience of achieving performance targets, deadlines and meeting departmental objectives Experience of providing an effective advice service to members of the public Responsibilities Ensure the service carries out independent reviews of homeless decisions, suitability of offers of temporary accommodation and private sector offers to discharge duty, part VI offers of accommodation and part VI assessment reviews in a timely manner. Ensure the process minimises costs including expenditure on temporary accommodation and supports the efficient management of the service. Contribute to the achievement of Housing and Housing Needs service plan priorities and objectives and meet key targets. Recognising the critical impact of homelessness on customers, and delivering early, accurate and high quality advice Responsibility for accurate record keeping and use of systems to ensure comprehensive ability to report on customers individual service provision and overall homeless trends To ensure that casework is proactively managed and key deadlines - for the provision of actions on customers individual reviews, as well as key process deadlines on casework management are adhered to To answer members enquiries and draft responses to complaints / enquiries on individual cases as required. To provide statistical information on performance as requested. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Jun 30, 2026
Seasonal
Housing Reviews Officer East London 3 to 6 month ongoing contract 42 p/hr umbrella 4 days remote and 1 day onsite per week Requirements Experience dealing of making a range of homelessness decisions and decisions on part VI Experience performing s202 Reviews is a requirement to be considered Extensive experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of prioritising competing demands in a pressurised environment, recognising service priorities and managing a caseload within agreed targets. Experience of achieving performance targets, deadlines and meeting departmental objectives Experience of providing an effective advice service to members of the public Responsibilities Ensure the service carries out independent reviews of homeless decisions, suitability of offers of temporary accommodation and private sector offers to discharge duty, part VI offers of accommodation and part VI assessment reviews in a timely manner. Ensure the process minimises costs including expenditure on temporary accommodation and supports the efficient management of the service. Contribute to the achievement of Housing and Housing Needs service plan priorities and objectives and meet key targets. Recognising the critical impact of homelessness on customers, and delivering early, accurate and high quality advice Responsibility for accurate record keeping and use of systems to ensure comprehensive ability to report on customers individual service provision and overall homeless trends To ensure that casework is proactively managed and key deadlines - for the provision of actions on customers individual reviews, as well as key process deadlines on casework management are adhered to To answer members enquiries and draft responses to complaints / enquiries on individual cases as required. To provide statistical information on performance as requested. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Housing Officer (Dispersal Accommodation) Cornwall 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Cornwall. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Cornwall then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 30, 2026
Full time
Housing Officer (Dispersal Accommodation) Cornwall 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Cornwall. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Cornwall then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Complaints Officer 9-5pm Monday - FridayTunbridge Wells£16ph Are you passionate about providing excellent customer service? Do you have a knack for resolving issues and a keen eye for detail? Our client is looking for a dedicated Complaints Officer to join their Compliance Team! This is your chance to make a real difference by ensuring customer satisfaction and enhancing service quality.As a key member of the team, you will be the first point of contact for existing complaints and assist with vital administrative tasks. Your role will be crucial in maintaining high standards of service delivery. Key Responsibilities: First Point of Contact: Address and escalate queries or complaints from stakeholders efficiently, keeping in line with GDPR regulations. Complaint Resolution: Tackle complaints head-on, ensuring issues are resolved satisfactorily while maintaining clear documentation. Timely Customer Contact: Respond to phone calls, emails, and letters within set timescales to deliver exceptional customer service. Daily Enquiries: Manage day-to-day repair enquiries from the helpdesk, collaborating with contractors for timely issue resolution. Data Support: Assist with audits by providing accurate data and reports. Collaboration: Liaise with various departments, staff, and outside agencies to ensure cohesive operations. Continuous Improvement: Utilise customer feedback to enhance processes and move towards digital working. Standard Responses: Process letters and ensure compliance with company requirements. Essential Skills: Proficient in Microsoft products, especially Excel. Strong experience in dealing with complaints and providing excellent customer service. Excellent administrative skills and experience processing letters and reports. Experience liaising with customers through various communication channels. Proven ability to analyse data and produce reports. Key Competencies: Strong planning and organising skills. Exceptional communication abilities. Collaborative mindset and a willingness to work as part of a team. Why work with Office Angels? Paid annual leave accrued from day 1 Boost benefits including discounts on major brands and services Free eye care vouchers A reputable agency with 40 years in the market - opportunity to receive temps lunches, temp of the month awards and a tree planted when placed permanently If you're ready to take on a rewarding role that allows you to shine, we'd love to hear from you! Apply today and be a part of our client's mission to deliver top-notch service! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 30, 2026
Seasonal
Complaints Officer 9-5pm Monday - FridayTunbridge Wells£16ph Are you passionate about providing excellent customer service? Do you have a knack for resolving issues and a keen eye for detail? Our client is looking for a dedicated Complaints Officer to join their Compliance Team! This is your chance to make a real difference by ensuring customer satisfaction and enhancing service quality.As a key member of the team, you will be the first point of contact for existing complaints and assist with vital administrative tasks. Your role will be crucial in maintaining high standards of service delivery. Key Responsibilities: First Point of Contact: Address and escalate queries or complaints from stakeholders efficiently, keeping in line with GDPR regulations. Complaint Resolution: Tackle complaints head-on, ensuring issues are resolved satisfactorily while maintaining clear documentation. Timely Customer Contact: Respond to phone calls, emails, and letters within set timescales to deliver exceptional customer service. Daily Enquiries: Manage day-to-day repair enquiries from the helpdesk, collaborating with contractors for timely issue resolution. Data Support: Assist with audits by providing accurate data and reports. Collaboration: Liaise with various departments, staff, and outside agencies to ensure cohesive operations. Continuous Improvement: Utilise customer feedback to enhance processes and move towards digital working. Standard Responses: Process letters and ensure compliance with company requirements. Essential Skills: Proficient in Microsoft products, especially Excel. Strong experience in dealing with complaints and providing excellent customer service. Excellent administrative skills and experience processing letters and reports. Experience liaising with customers through various communication channels. Proven ability to analyse data and produce reports. Key Competencies: Strong planning and organising skills. Exceptional communication abilities. Collaborative mindset and a willingness to work as part of a team. Why work with Office Angels? Paid annual leave accrued from day 1 Boost benefits including discounts on major brands and services Free eye care vouchers A reputable agency with 40 years in the market - opportunity to receive temps lunches, temp of the month awards and a tree planted when placed permanently If you're ready to take on a rewarding role that allows you to shine, we'd love to hear from you! Apply today and be a part of our client's mission to deliver top-notch service! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Technical Support Officer Location: - London Borough of Harrow (Hybrid, )Forward Drive, Harrow, Middlesex, HA3 8NT Pay Rate: 27.70 (Umbrella) Contract Type: Temporary, ongoing Role Overview The London Borough of Harrow is seeking a reliable and proactive Technical Support Officer to provide high quality technical and administrative support across Highway, Drainage, and Land Charges functions. This role is ideal for someone who enjoys problem solving, working with mapping systems, and supporting a busy technical team. Key Responsibilities Team inbox management - Monitor shared email inboxes and allocate enquiries to the appropriate team members. Highway Search & Land Charges responses - Provide accurate information using mapping databases to confirm highway adoption status and Rights of Way; produce PDF map outputs. Traffic scheme information - Liaise with colleagues to gather details on proposed traffic schemes within search areas. Drainage asset enquiries - Generate PDF maps showing watercourses and highway drainage using GIS/map databases. Flood mapping support - Produce flood map extracts for internal and external enquiries. Record keeping - Log all enquiries and maintain accurate, up to date records. Requirements Understanding of Highway and Drainage engineering functions and terminology. Proficiency with MS Windows and experience using mapping or GIS based databases functions The use of MS Windows and Mapping data bases If you meet the qualifications and have the required experience, please click 'apply.' About Us: For nearly 60 years, Pertemps Recruitment Partnership has been a trusted leader in providing permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For for 14 consecutive years, we pride ourselves on our personal touch in everything we do. As an accredited 'Investor in People,' we are dedicated to supporting career growth and progression for our team. Harrow Council, the 12th largest borough in London, is renowned for its vibrant cultural diversity. Located just 10 miles from central London, Harrow boasts excellent transport links, including the Metropolitan Line, Watford DC Line, and national rail services. It is also easily accessible via the M1, M25, and A406, making it a fantastic place to live, work, and visit. Data Protection Notice: Your personal information may be shared with Cifas for the prevention of fraud, malpractice, and other improper conduct. Any detected issues may result in the refusal of services or employment. Your data will also be used to verify your identity. For more information on how your personal data is managed, please visit (url removed).
Jun 29, 2026
Seasonal
Technical Support Officer Location: - London Borough of Harrow (Hybrid, )Forward Drive, Harrow, Middlesex, HA3 8NT Pay Rate: 27.70 (Umbrella) Contract Type: Temporary, ongoing Role Overview The London Borough of Harrow is seeking a reliable and proactive Technical Support Officer to provide high quality technical and administrative support across Highway, Drainage, and Land Charges functions. This role is ideal for someone who enjoys problem solving, working with mapping systems, and supporting a busy technical team. Key Responsibilities Team inbox management - Monitor shared email inboxes and allocate enquiries to the appropriate team members. Highway Search & Land Charges responses - Provide accurate information using mapping databases to confirm highway adoption status and Rights of Way; produce PDF map outputs. Traffic scheme information - Liaise with colleagues to gather details on proposed traffic schemes within search areas. Drainage asset enquiries - Generate PDF maps showing watercourses and highway drainage using GIS/map databases. Flood mapping support - Produce flood map extracts for internal and external enquiries. Record keeping - Log all enquiries and maintain accurate, up to date records. Requirements Understanding of Highway and Drainage engineering functions and terminology. Proficiency with MS Windows and experience using mapping or GIS based databases functions The use of MS Windows and Mapping data bases If you meet the qualifications and have the required experience, please click 'apply.' About Us: For nearly 60 years, Pertemps Recruitment Partnership has been a trusted leader in providing permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For for 14 consecutive years, we pride ourselves on our personal touch in everything we do. As an accredited 'Investor in People,' we are dedicated to supporting career growth and progression for our team. Harrow Council, the 12th largest borough in London, is renowned for its vibrant cultural diversity. Located just 10 miles from central London, Harrow boasts excellent transport links, including the Metropolitan Line, Watford DC Line, and national rail services. It is also easily accessible via the M1, M25, and A406, making it a fantastic place to live, work, and visit. Data Protection Notice: Your personal information may be shared with Cifas for the prevention of fraud, malpractice, and other improper conduct. Any detected issues may result in the refusal of services or employment. Your data will also be used to verify your identity. For more information on how your personal data is managed, please visit (url removed).
Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential. Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at 0.19p per mile Salary: 14.80 per hour, paid weekly If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Jun 29, 2026
Contractor
Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential. Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at 0.19p per mile Salary: 14.80 per hour, paid weekly If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 29, 2026
Seasonal
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 29, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Jun 28, 2026
Seasonal
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Lynx Employment Services Ltd
Astwood Bank, Worcestershire
Greenspaces & Project Officer Location: Bromsgrove Area Pay Rate: 18.35 per hour Contract: Temporary until Mid-August 2026 Hours: Full Time About the Role We are currently recruiting for a Greenspaces & Project Officer to join a dynamic Parks & Events Team. This is an exciting opportunity for an experienced project professional to play a key role in delivering capital investment programmes that enhance parks, play areas, community assets, and green spaces across the area. Working closely with internal departments, contractors, elected members, parish councils, funding bodies, and community organisations, you will support the planning, management, and successful delivery of a wide range of improvement projects. You will act as one of the lead officers for project management, procurement, and contractor performance, ensuring projects are delivered on time, within budget, and to the highest standards. This role will involve occasional evening, weekend, and bank holiday working to support project delivery and community events. Key Responsibilities Lead on the development, management, and delivery of capital investment programmes. Coordinate and manage Section 106-funded projects from feasibility through to completion. Project manage internal and external contractor works, ensuring quality, compliance, and value for money. Support the delivery of Green Flag Award standards and outcomes across parks and open spaces. Lead on external funding applications, grant bids, and service improvement initiatives. Support the delivery of parks, play provision, and community events. Engage effectively with residents, elected members, partners, parish councils, and voluntary organisations. Use consultation findings and customer feedback to improve participation, usage, and satisfaction. Work collaboratively with colleagues and volunteers to support service objectives. Monitor project risks, budgets, and performance to ensure successful outcomes. About You To be successful in this role, you will have a relevant professional qualification or equivalent mid-to-senior level experience in project management, capital delivery, or a related field. You will also possess: Strong project management experience, including delivering capital projects from inception through to completion. Experience managing budgets, procurement processes, and contractor performance. Knowledge of risk management and governance within project delivery. Experience working within a public sector, community-focused, or similar environment. Excellent communication and stakeholder engagement skills. The ability to build positive relationships and work effectively within a politically sensitive environment. Experience within green spaces, parks, leisure, environmental, or open space services is highly desirable. A proactive and organised approach, with the ability to manage multiple projects simultaneously. A passion for improving community assets and public spaces.
Jun 27, 2026
Seasonal
Greenspaces & Project Officer Location: Bromsgrove Area Pay Rate: 18.35 per hour Contract: Temporary until Mid-August 2026 Hours: Full Time About the Role We are currently recruiting for a Greenspaces & Project Officer to join a dynamic Parks & Events Team. This is an exciting opportunity for an experienced project professional to play a key role in delivering capital investment programmes that enhance parks, play areas, community assets, and green spaces across the area. Working closely with internal departments, contractors, elected members, parish councils, funding bodies, and community organisations, you will support the planning, management, and successful delivery of a wide range of improvement projects. You will act as one of the lead officers for project management, procurement, and contractor performance, ensuring projects are delivered on time, within budget, and to the highest standards. This role will involve occasional evening, weekend, and bank holiday working to support project delivery and community events. Key Responsibilities Lead on the development, management, and delivery of capital investment programmes. Coordinate and manage Section 106-funded projects from feasibility through to completion. Project manage internal and external contractor works, ensuring quality, compliance, and value for money. Support the delivery of Green Flag Award standards and outcomes across parks and open spaces. Lead on external funding applications, grant bids, and service improvement initiatives. Support the delivery of parks, play provision, and community events. Engage effectively with residents, elected members, partners, parish councils, and voluntary organisations. Use consultation findings and customer feedback to improve participation, usage, and satisfaction. Work collaboratively with colleagues and volunteers to support service objectives. Monitor project risks, budgets, and performance to ensure successful outcomes. About You To be successful in this role, you will have a relevant professional qualification or equivalent mid-to-senior level experience in project management, capital delivery, or a related field. You will also possess: Strong project management experience, including delivering capital projects from inception through to completion. Experience managing budgets, procurement processes, and contractor performance. Knowledge of risk management and governance within project delivery. Experience working within a public sector, community-focused, or similar environment. Excellent communication and stakeholder engagement skills. The ability to build positive relationships and work effectively within a politically sensitive environment. Experience within green spaces, parks, leisure, environmental, or open space services is highly desirable. A proactive and organised approach, with the ability to manage multiple projects simultaneously. A passion for improving community assets and public spaces.
Pension Fund Payroll Officer 3 months initally Wiltshire £16.00 per hour PAYE or £19.74 per hour Umbrella Overview We are seeking an experienced Payroll Officer to support the administration and transition of a large-scale pensioner payroll service, ensuring accurate and timely payments to pension scheme members. This role plays a key part in maintaining payroll integrity, supporting system migration, and delivering a high-quality service to thousands of pensioners. Key Responsibilities Process monthly pensioner payroll accurately and on time Manage starters, leavers, and pension payment changes Support transition to a new integrated pension payroll system Ensure compliance with HMRC regulations and RTI submissions Resolve tax code queries and apply correct deductions Carry out payroll reconciliations and control checks Investigate and correct payroll discrepancies Support recovery of pension overpayments Maintain accurate pensioner records and data integrity Update bank details, addresses, and personal information Conduct mortality screening and data validation checks Manage dependant pension reviews and adjustments Produce and distribute payslips and annual P60s Respond to pensioner payroll queries professionally Work closely with pension administration colleagues Assist with financial ledger reporting outputs Support implementation of new payroll processes and controls Ensure deadlines for monthly and ad-hoc payments are met Maintain confidentiality and data security at all times Contribute to continuous improvement of payroll processes Assist with wider operational tasks as required Skills and Experience Required Experience working in a payroll environment within a large organisation Understanding of pension payroll processes (LGPS experience desirable) Strong numerical accuracy and attention to detail Ability to work under pressure and meet strict deadlines Confident using Microsoft Excel and Word Strong problem-solving and analytical skills Effective communication and teamwork abilities Experience with payroll systems (Altair desirable) Contract Details Temporary assignment Full-time, 37 hours per week Hybrid working (2 days office-based, 3 days remote) Competitive hourly rate available
Jun 27, 2026
Contractor
Pension Fund Payroll Officer 3 months initally Wiltshire £16.00 per hour PAYE or £19.74 per hour Umbrella Overview We are seeking an experienced Payroll Officer to support the administration and transition of a large-scale pensioner payroll service, ensuring accurate and timely payments to pension scheme members. This role plays a key part in maintaining payroll integrity, supporting system migration, and delivering a high-quality service to thousands of pensioners. Key Responsibilities Process monthly pensioner payroll accurately and on time Manage starters, leavers, and pension payment changes Support transition to a new integrated pension payroll system Ensure compliance with HMRC regulations and RTI submissions Resolve tax code queries and apply correct deductions Carry out payroll reconciliations and control checks Investigate and correct payroll discrepancies Support recovery of pension overpayments Maintain accurate pensioner records and data integrity Update bank details, addresses, and personal information Conduct mortality screening and data validation checks Manage dependant pension reviews and adjustments Produce and distribute payslips and annual P60s Respond to pensioner payroll queries professionally Work closely with pension administration colleagues Assist with financial ledger reporting outputs Support implementation of new payroll processes and controls Ensure deadlines for monthly and ad-hoc payments are met Maintain confidentiality and data security at all times Contribute to continuous improvement of payroll processes Assist with wider operational tasks as required Skills and Experience Required Experience working in a payroll environment within a large organisation Understanding of pension payroll processes (LGPS experience desirable) Strong numerical accuracy and attention to detail Ability to work under pressure and meet strict deadlines Confident using Microsoft Excel and Word Strong problem-solving and analytical skills Effective communication and teamwork abilities Experience with payroll systems (Altair desirable) Contract Details Temporary assignment Full-time, 37 hours per week Hybrid working (2 days office-based, 3 days remote) Competitive hourly rate available
Salary: Scale SO1-SO2 £36,109 to £39,533 (actual salary) Starting salary dependent on experience 8.30am - 4pm (Monday to Friday) Term Time only Required for: September 2026 Application Closing Date: Friday 3rd July 2026 at 12noon Interview Date: TBC Please note that Cardinal Pole reserves the right to interview and appoint prior to the closing date You do not need to be a practising Catholic to apply. Why Work For Us? Firstly, thank you for taking the time to consider applying for the post of HR Officer at Cardinal Pole Catholic School Our school is built on strong foundations of discipline and moral purpose. We offer a lively, dynamic and highly successful environment in which to achieve. We are also a faith community, providing an inclusive and enriching education which cares deeply about the wellbeing and development of our children and our community. Cardinal Pole School is an inclusive school where all members of the school community are of equal worth and each have the opportunity to be the best that they can be. We are a community of service guiding young people on a path to opportunity, aspiration and reward, founded on Catholic values. The school became part of the Lux Mundi Catholic Academy Trust in September 2024. We offer state of the art buildings, facilities and dedicated professional staff - Cardinal Pole is an exciting and supportive environment in which to work and develop your career. This is a fantastic opportunity for someone with experience in Human Resources to join our team. The purpose of this post is to undertake duties across a range of HR activities including recruitment and selection, data management, processing DBS checks, reporting, Single Central Record compliance and general HR administration and to support the implementation of relevant policies and procedures within the school which models best practice and is compliant with legislation, whilst meeting the needs of the school and staff well being. You will be a reliable source of confidential advice and guidance in all matters related to HR to the Leadership Team and across the school and under the guidance of the Headteacher/HR Director. The post benefits from the support of a HR Director at the Trust and an organisation that is supportive of professional development of all staff. Please note, you do not need to be a practising Catholic to apply. Benefits: Two-week October half term break. You will be joining an AWARD WINNING National School of the Year 2024 & TWICE TES Secondary School of the Year nominated school. Free staff access to a modern and high quality gym which was fully refurbished in September 2023. An incredible team of staff who are highly skilled, dynamic and passionate about securing the very best outcomes for the community we serve. Excellent CPD opportunities at all levels including part-funded MA study (T&Cs apply).Opportunities for progression. Sophisticated modern school building set in the heart of vibrant Hackney A proactive and thriving staff well-being group with regular staff socials, coffee mornings and opportunities for cross departmental interaction Free Breakfast Club every day for staff and students Free Bike servicing for staff Travel Loans. Interest free loans to assist staff in meeting travel costs (T&Cs apply) Teachers Pension Scheme or Local Government Pension Scheme which includes 3 x salary life assurance cover whilst you remain in service. Employee Assistance Programme Outstanding support from the HR Director. Staff room with outdoor roof terrace and free tea/coffee A staff wellbeing team that arranges termly celebrations that recognise the contributions staff make to our school JOB DESCRIPTION TITLE: HUMAN RESOURCES OFFICER DEPARTMENT: ADMINISTRATION RESPONSIBLE TO: HEADTEACHER / HR DIRECTOR GRADE: SO1-SO2 (STARTING SALARY DEPENDENT ON EXPERIENCE) HOURS: Term Time only / 35 hours per week Principle Responsibilities: GENERAL ADMINISTRATION The following responsibilities are common to all Administrative support staff. To undertake similar duties, commensurate with the level of the post, at the discretion of the Office Manager and/or senior members of staff. This could include temporary re-deployment to meet the needs of the wider School. These duties may include (not limited to): General clerical / administrative / filing support / reprographics Lunchtime and/or temporary cover Supporting preparations for major School events Communications with staff, students, parents and other external stakeholders Administration supporting the functions of admissions, attendance and/or behaviour, student welfare and data management. SUPPORT TO SCHOOL: Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with. Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person. Be aware of, support and ensure equal opportunities for all. Contribute to our Catholic ethos, our work and the overall aims of the school Appreciate and support the role of other professionals. Attend and participate in relevant meetings as required. Participate in training and other learning activities and performance development as required. Assist with pupil needs as appropriate during the school day. Assist with arranging daily cover in the absence of the cover coordinator HUMAN RESOURCES MANAGEMENT: To prepare effective recruitment materials including job descriptions, person specifications, advertisements and information packs for candidates which reflect the school in a positive light. To lead and manage the recruitment advertising budget. To service the short-listing panel and provide them with references and other documentation as required. To lead and management the interview process and timetable of the interview day (ensure interview records are kept in line with regulations) -ensuring at all times the school is reflected in a positive way. Ensure effective communication with candidates throughout the interview process. Upon appointment arrange for the appropriate documentation to be completed and statutory requirements (including safeguarding checks) met. To provide administrative support and manage the induction process for all new staff at all levels delivered, usually at the end of the summer holidays: to ensure all regulations are met, that staff have a positive start to school working life and are equipped for their first day at work. To be responsible for maintenance of up-to-date accurate personnel records in accordance with statutory and audit requirements. Maintain procedures to ensure that Safeguarding of children are met including the maintenance of a single central record. To maintain the Bromcom personnel module with current and accurate staffing information. To record and monitor all staff absence and that all appropriate supporting documentation is collected, filed and updated on Bromcom. To produce absence reports on a regular and ad hoc basis for the Headteacher on a regular basis or when required. To record all annual leave entitlement and arrangements for school support staff. Support the appraisal process by ensuring reports are produced to monitor completion and follow ups take place. To provide the Headteacher with personnel information as and when required. To attend and minute meetings as requested by the Headteacher and HR Director. This may at times, be at other schools within the Trust. To manage all post related to staffing and personnel. To lead in the recruitment of Governors to the Governing Body, including managing the induction process for each Governor to school and maintaining regular links throughout their term of office. Track and monitor staff absence to ensure good absence management control including return to work interviews, setting up occupational health interviews, monitoring of planned absence and work to reduce the impact of long term absence. Update whole school policies such as the pay policy, recruitment policies and absence policies. Ensure they are reviewed annually in consultation with the Headteacher/HR Director. To ensure the Headteacher has access to up-to-date files at all times. Offer advice on all legislation pertaining to staffing, including dealing with grievances and disciplinary matters. This will include liaison with the HR Director for the Trust and London Borough of Tower Hamlets HR Service to ensure that all procedures are compliant with legislation. School Workforce and Diocese Census returns. To undertake other responsible duties as appropriate to the post as directed by the Headteacher. To self-review and critique all systems and processes associated with the role and to work alongside the Headteacher & HR Director to improve and develop systems and processes where appropriate. . click apply for full job details
Jun 27, 2026
Full time
Salary: Scale SO1-SO2 £36,109 to £39,533 (actual salary) Starting salary dependent on experience 8.30am - 4pm (Monday to Friday) Term Time only Required for: September 2026 Application Closing Date: Friday 3rd July 2026 at 12noon Interview Date: TBC Please note that Cardinal Pole reserves the right to interview and appoint prior to the closing date You do not need to be a practising Catholic to apply. Why Work For Us? Firstly, thank you for taking the time to consider applying for the post of HR Officer at Cardinal Pole Catholic School Our school is built on strong foundations of discipline and moral purpose. We offer a lively, dynamic and highly successful environment in which to achieve. We are also a faith community, providing an inclusive and enriching education which cares deeply about the wellbeing and development of our children and our community. Cardinal Pole School is an inclusive school where all members of the school community are of equal worth and each have the opportunity to be the best that they can be. We are a community of service guiding young people on a path to opportunity, aspiration and reward, founded on Catholic values. The school became part of the Lux Mundi Catholic Academy Trust in September 2024. We offer state of the art buildings, facilities and dedicated professional staff - Cardinal Pole is an exciting and supportive environment in which to work and develop your career. This is a fantastic opportunity for someone with experience in Human Resources to join our team. The purpose of this post is to undertake duties across a range of HR activities including recruitment and selection, data management, processing DBS checks, reporting, Single Central Record compliance and general HR administration and to support the implementation of relevant policies and procedures within the school which models best practice and is compliant with legislation, whilst meeting the needs of the school and staff well being. You will be a reliable source of confidential advice and guidance in all matters related to HR to the Leadership Team and across the school and under the guidance of the Headteacher/HR Director. The post benefits from the support of a HR Director at the Trust and an organisation that is supportive of professional development of all staff. Please note, you do not need to be a practising Catholic to apply. Benefits: Two-week October half term break. You will be joining an AWARD WINNING National School of the Year 2024 & TWICE TES Secondary School of the Year nominated school. Free staff access to a modern and high quality gym which was fully refurbished in September 2023. An incredible team of staff who are highly skilled, dynamic and passionate about securing the very best outcomes for the community we serve. Excellent CPD opportunities at all levels including part-funded MA study (T&Cs apply).Opportunities for progression. Sophisticated modern school building set in the heart of vibrant Hackney A proactive and thriving staff well-being group with regular staff socials, coffee mornings and opportunities for cross departmental interaction Free Breakfast Club every day for staff and students Free Bike servicing for staff Travel Loans. Interest free loans to assist staff in meeting travel costs (T&Cs apply) Teachers Pension Scheme or Local Government Pension Scheme which includes 3 x salary life assurance cover whilst you remain in service. Employee Assistance Programme Outstanding support from the HR Director. Staff room with outdoor roof terrace and free tea/coffee A staff wellbeing team that arranges termly celebrations that recognise the contributions staff make to our school JOB DESCRIPTION TITLE: HUMAN RESOURCES OFFICER DEPARTMENT: ADMINISTRATION RESPONSIBLE TO: HEADTEACHER / HR DIRECTOR GRADE: SO1-SO2 (STARTING SALARY DEPENDENT ON EXPERIENCE) HOURS: Term Time only / 35 hours per week Principle Responsibilities: GENERAL ADMINISTRATION The following responsibilities are common to all Administrative support staff. To undertake similar duties, commensurate with the level of the post, at the discretion of the Office Manager and/or senior members of staff. This could include temporary re-deployment to meet the needs of the wider School. These duties may include (not limited to): General clerical / administrative / filing support / reprographics Lunchtime and/or temporary cover Supporting preparations for major School events Communications with staff, students, parents and other external stakeholders Administration supporting the functions of admissions, attendance and/or behaviour, student welfare and data management. SUPPORT TO SCHOOL: Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with. Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person. Be aware of, support and ensure equal opportunities for all. Contribute to our Catholic ethos, our work and the overall aims of the school Appreciate and support the role of other professionals. Attend and participate in relevant meetings as required. Participate in training and other learning activities and performance development as required. Assist with pupil needs as appropriate during the school day. Assist with arranging daily cover in the absence of the cover coordinator HUMAN RESOURCES MANAGEMENT: To prepare effective recruitment materials including job descriptions, person specifications, advertisements and information packs for candidates which reflect the school in a positive light. To lead and manage the recruitment advertising budget. To service the short-listing panel and provide them with references and other documentation as required. To lead and management the interview process and timetable of the interview day (ensure interview records are kept in line with regulations) -ensuring at all times the school is reflected in a positive way. Ensure effective communication with candidates throughout the interview process. Upon appointment arrange for the appropriate documentation to be completed and statutory requirements (including safeguarding checks) met. To provide administrative support and manage the induction process for all new staff at all levels delivered, usually at the end of the summer holidays: to ensure all regulations are met, that staff have a positive start to school working life and are equipped for their first day at work. To be responsible for maintenance of up-to-date accurate personnel records in accordance with statutory and audit requirements. Maintain procedures to ensure that Safeguarding of children are met including the maintenance of a single central record. To maintain the Bromcom personnel module with current and accurate staffing information. To record and monitor all staff absence and that all appropriate supporting documentation is collected, filed and updated on Bromcom. To produce absence reports on a regular and ad hoc basis for the Headteacher on a regular basis or when required. To record all annual leave entitlement and arrangements for school support staff. Support the appraisal process by ensuring reports are produced to monitor completion and follow ups take place. To provide the Headteacher with personnel information as and when required. To attend and minute meetings as requested by the Headteacher and HR Director. This may at times, be at other schools within the Trust. To manage all post related to staffing and personnel. To lead in the recruitment of Governors to the Governing Body, including managing the induction process for each Governor to school and maintaining regular links throughout their term of office. Track and monitor staff absence to ensure good absence management control including return to work interviews, setting up occupational health interviews, monitoring of planned absence and work to reduce the impact of long term absence. Update whole school policies such as the pay policy, recruitment policies and absence policies. Ensure they are reviewed annually in consultation with the Headteacher/HR Director. To ensure the Headteacher has access to up-to-date files at all times. Offer advice on all legislation pertaining to staffing, including dealing with grievances and disciplinary matters. This will include liaison with the HR Director for the Trust and London Borough of Tower Hamlets HR Service to ensure that all procedures are compliant with legislation. School Workforce and Diocese Census returns. To undertake other responsible duties as appropriate to the post as directed by the Headteacher. To self-review and critique all systems and processes associated with the role and to work alongside the Headteacher & HR Director to improve and develop systems and processes where appropriate. . click apply for full job details
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Public Participation Officer Location: Birmingham (Office Based) Salary: 18.00 per hour Contract: Initial 6-Month Contract Hours: Full Time Posts Available: 2 Help Shape Better Public Services Through Citizen Voice We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities. As a Public Participation Officer, you will play a key role in empowering citizens, carers and community groups to influence decision-making and contribute to the development of public services. You will work closely with colleagues, stakeholders and service users to create innovative engagement opportunities and ensure that the voices of diverse communities are heard. Key Responsibilities Lead and facilitate co-production projects involving citizens who use council services. Design and deliver innovative engagement activities that encourage meaningful participation. Build positive relationships with citizens, carers, community organisations and council colleagues. Provide specialist advice and guidance on citizen involvement and engagement methods. Support citizen forums and participation initiatives across council services. Recruit and engage citizens and carers to take part in consultation and involvement opportunities. Produce reports, presentations, briefing papers and communication materials. Monitor and evaluate engagement activities, providing feedback and recommendations for improvement. Ensure the voices of vulnerable, underrepresented and diverse communities are actively included. Promote the benefits and long-term value of co-production throughout the organisation. About You We are looking for candidates who can demonstrate: A-Level qualifications or equivalent experience in a relevant role. Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities. Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations. Strong communication and relationship-building skills. The ability to influence and engage a wide range of stakeholders. Excellent report writing, presentation and analytical skills. A creative and innovative approach to citizen engagement. Strong organisational skills with the ability to manage competing priorities. Good IT skills, including Microsoft Office applications. What's on Offer? 18.00 per hour. Initial 6-month contract with the potential for extension. Full-time working hours. Opportunity to make a genuine impact on public service delivery. Valuable experience within a local authority environment. Supportive and collaborative team culture. Additional Information Based in Birmingham. Occasional evening or out-of-hours working may be required to support engagement activities. A commitment to equality, diversity and inclusion is essential. If you are passionate about community engagement, empowering citizens and helping to shape services that truly reflect the needs of local people, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 27, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Public Participation Officer Location: Birmingham (Office Based) Salary: 18.00 per hour Contract: Initial 6-Month Contract Hours: Full Time Posts Available: 2 Help Shape Better Public Services Through Citizen Voice We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities. As a Public Participation Officer, you will play a key role in empowering citizens, carers and community groups to influence decision-making and contribute to the development of public services. You will work closely with colleagues, stakeholders and service users to create innovative engagement opportunities and ensure that the voices of diverse communities are heard. Key Responsibilities Lead and facilitate co-production projects involving citizens who use council services. Design and deliver innovative engagement activities that encourage meaningful participation. Build positive relationships with citizens, carers, community organisations and council colleagues. Provide specialist advice and guidance on citizen involvement and engagement methods. Support citizen forums and participation initiatives across council services. Recruit and engage citizens and carers to take part in consultation and involvement opportunities. Produce reports, presentations, briefing papers and communication materials. Monitor and evaluate engagement activities, providing feedback and recommendations for improvement. Ensure the voices of vulnerable, underrepresented and diverse communities are actively included. Promote the benefits and long-term value of co-production throughout the organisation. About You We are looking for candidates who can demonstrate: A-Level qualifications or equivalent experience in a relevant role. Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities. Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations. Strong communication and relationship-building skills. The ability to influence and engage a wide range of stakeholders. Excellent report writing, presentation and analytical skills. A creative and innovative approach to citizen engagement. Strong organisational skills with the ability to manage competing priorities. Good IT skills, including Microsoft Office applications. What's on Offer? 18.00 per hour. Initial 6-month contract with the potential for extension. Full-time working hours. Opportunity to make a genuine impact on public service delivery. Valuable experience within a local authority environment. Supportive and collaborative team culture. Additional Information Based in Birmingham. Occasional evening or out-of-hours working may be required to support engagement activities. A commitment to equality, diversity and inclusion is essential. If you are passionate about community engagement, empowering citizens and helping to shape services that truly reflect the needs of local people, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
30 hours per week - Based in Baglan - Temp - Starting ASAP Your new company Working for an independent statutory body, set up by the Welsh Government to give the people of Wales much more say in the planning and delivery of their health and social care services. Your new role Be the first point of contact for members of the public who wish to make a complaint/ raise concerns about any aspect of their NHS and social care service or treatment. Provide comprehensive support to the Complaints Advocates, including arranging meetings, taking minutes and drafting paperwork. Co-ordinate the work of the advocates, ensuring that cases are dealt with in a timely manner. Maintain manual and electronic complaint and enquiry files, ensuring security and confidentiality are in compliance with the Data Protection Act as well as office policies and procedures. What you'll need to succeed Experience of working in a customer service or complaints setting. Knowledge of complaints processes and procedures Excellent communication skills, with the ability to judge the importance of information and respond appropriately. Significant previous administrative experience and proficient in the use of Microsoft Office. Must pass DBS check. What you'll get in return 30 hours per week - Wednesday or Thursday to be a non-working day Hybrid working - Tuesday set office day and the option to select an additional home working day. £15.27 per hour DBS is covered by the agency 2-3 month temporary role with an option to apply for a permanent post if advertised. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Seasonal
30 hours per week - Based in Baglan - Temp - Starting ASAP Your new company Working for an independent statutory body, set up by the Welsh Government to give the people of Wales much more say in the planning and delivery of their health and social care services. Your new role Be the first point of contact for members of the public who wish to make a complaint/ raise concerns about any aspect of their NHS and social care service or treatment. Provide comprehensive support to the Complaints Advocates, including arranging meetings, taking minutes and drafting paperwork. Co-ordinate the work of the advocates, ensuring that cases are dealt with in a timely manner. Maintain manual and electronic complaint and enquiry files, ensuring security and confidentiality are in compliance with the Data Protection Act as well as office policies and procedures. What you'll need to succeed Experience of working in a customer service or complaints setting. Knowledge of complaints processes and procedures Excellent communication skills, with the ability to judge the importance of information and respond appropriately. Significant previous administrative experience and proficient in the use of Microsoft Office. Must pass DBS check. What you'll get in return 30 hours per week - Wednesday or Thursday to be a non-working day Hybrid working - Tuesday set office day and the option to select an additional home working day. £15.27 per hour DBS is covered by the agency 2-3 month temporary role with an option to apply for a permanent post if advertised. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £ PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start Available DBS: Clear DBS requiredThe ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience , particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch , take ownership of cases and collaborate withstaff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes. Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years' experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systems Desirable Level 3 Housing qualification or willingness to work towards CIH membership You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today .
Jun 27, 2026
Seasonal
A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £ PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start Available DBS: Clear DBS requiredThe ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience , particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch , take ownership of cases and collaborate withstaff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes. Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years' experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systems Desirable Level 3 Housing qualification or willingness to work towards CIH membership You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today .
Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: Provide comprehensive administrative and business support to the Planning Service. Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person. Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently. Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions. Produce reports, performance data and management information to support service delivery. Raise invoices, purchase goods and maintain accurate records and databases. Support managers with performance monitoring and administrative projects. Ensure all records are maintained accurately and confidentially. Work collaboratively with colleagues to continuously improve processes and customer experience. Requirements: Previous experience in an administration, business support or customer service role. Excellent organisational skills with the ability to manage competing priorities and meet deadlines. Strong communication skills and confidence dealing with a wide variety of customers and stakeholders. Please reply with an up to date CV ASAP if this role would be of interest to you.
Jun 27, 2026
Contractor
Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: Provide comprehensive administrative and business support to the Planning Service. Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person. Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently. Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions. Produce reports, performance data and management information to support service delivery. Raise invoices, purchase goods and maintain accurate records and databases. Support managers with performance monitoring and administrative projects. Ensure all records are maintained accurately and confidentially. Work collaboratively with colleagues to continuously improve processes and customer experience. Requirements: Previous experience in an administration, business support or customer service role. Excellent organisational skills with the ability to manage competing priorities and meet deadlines. Strong communication skills and confidence dealing with a wide variety of customers and stakeholders. Please reply with an up to date CV ASAP if this role would be of interest to you.
We are seeking an experienced and proactive HR Team Leader / HR Advisor / HR Officer to supervise a busy HR Operations team. This is a pivotal role, providing professional HR advice and ensuring the effective delivery of a comprehensive HR support and HR operations service to the organisation. You will play a key role in supervising the HR Operations team, handling all transactional matters on a full range of generalist HR issues including recruitment, guidance on HR policies and processes and the full employee life cycle. Working with other members of the team, you will help drive an efficient, compliant, and responsive HR service, supporting the organisation's people strategy and operational objectives. Key ResponsibilitiesHR Advice & Support - (Self & Team) Provide high-quality HR advice to managers, employees, and colleagues on policies, procedures, and employment legislation. Support and guide managers on employee relations matters, escalating complex cases where appropriate. Attend meetings to provide professional HR input and guidance. Advise on right to work requirements, vetting and barring checks, and sponsorship processes, ensuring full compliance with regulations. HR Operations & Transaction Management Oversee recruitment processes and the full employee life cycle, ensuring timely and accurate delivery. Manage HR data and contractual documentation, ensuring accuracy across HR and Payroll systems. Oversee the production and authorisation of HR correspondence in line with audit requirements. Ensure employee records are maintained accurately and securely. Monitor and manage pre-employment checks and onboarding for non-advertised roles. Run and analyse HR data reports to support operational needs and decision-making. Team Leadership & Management Support the day-to-day management of the HR Operations team, ensuring a fair and effective distribution of workload. Provide coaching, training, and development support to team members. Lead on performance development reviews and identify development opportunities. Address performance or conduct issues within the team, working with senior HR colleagues where needed. Drive continuous improvement of processes and systems to enhance service delivery. Stakeholder Engagement & Communication Build strong working relationships with internal stakeholders and partner teams, including Payroll. Deliver clear and effective communication across the team and wider organisation Ensure HR messaging and guidance are consistent, professional, and accessible. Policy Development Contribute to the development and review of HR policies and procedures. Take the lead on specific policy updates or projects as required. You will have to demonstrate excellent attention to detail, excellent communication skills, and a good understanding of employee benefits and job evaluation. In addition, the successful candidate will need significant experience of process redesign, input into policy design and application of rewards and benefits matters. About YouYou will be an experienced HR professional with a strong operational background and a passion for delivering high-quality HR services. You will have: Solid knowledge of UK employment law and HR best practice Experience managing HR processes across the employee life cycle Proven ability to advise on complex HR matters with confidence Strong organisational skills and attention to detail Experience leading or supporting HR teams in a busy HR environment Excellent communication and relationship-building skills A proactive and solution-focused approach CIPD qualification - (Level 7 is desirable) or the desire to work towards this & relevant level of experience. Offer Hybrid role with at least 3 days per week on-site Excellent holiday and benefits package including pension scheme Training & Development opportunities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 27, 2026
Full time
We are seeking an experienced and proactive HR Team Leader / HR Advisor / HR Officer to supervise a busy HR Operations team. This is a pivotal role, providing professional HR advice and ensuring the effective delivery of a comprehensive HR support and HR operations service to the organisation. You will play a key role in supervising the HR Operations team, handling all transactional matters on a full range of generalist HR issues including recruitment, guidance on HR policies and processes and the full employee life cycle. Working with other members of the team, you will help drive an efficient, compliant, and responsive HR service, supporting the organisation's people strategy and operational objectives. Key ResponsibilitiesHR Advice & Support - (Self & Team) Provide high-quality HR advice to managers, employees, and colleagues on policies, procedures, and employment legislation. Support and guide managers on employee relations matters, escalating complex cases where appropriate. Attend meetings to provide professional HR input and guidance. Advise on right to work requirements, vetting and barring checks, and sponsorship processes, ensuring full compliance with regulations. HR Operations & Transaction Management Oversee recruitment processes and the full employee life cycle, ensuring timely and accurate delivery. Manage HR data and contractual documentation, ensuring accuracy across HR and Payroll systems. Oversee the production and authorisation of HR correspondence in line with audit requirements. Ensure employee records are maintained accurately and securely. Monitor and manage pre-employment checks and onboarding for non-advertised roles. Run and analyse HR data reports to support operational needs and decision-making. Team Leadership & Management Support the day-to-day management of the HR Operations team, ensuring a fair and effective distribution of workload. Provide coaching, training, and development support to team members. Lead on performance development reviews and identify development opportunities. Address performance or conduct issues within the team, working with senior HR colleagues where needed. Drive continuous improvement of processes and systems to enhance service delivery. Stakeholder Engagement & Communication Build strong working relationships with internal stakeholders and partner teams, including Payroll. Deliver clear and effective communication across the team and wider organisation Ensure HR messaging and guidance are consistent, professional, and accessible. Policy Development Contribute to the development and review of HR policies and procedures. Take the lead on specific policy updates or projects as required. You will have to demonstrate excellent attention to detail, excellent communication skills, and a good understanding of employee benefits and job evaluation. In addition, the successful candidate will need significant experience of process redesign, input into policy design and application of rewards and benefits matters. About YouYou will be an experienced HR professional with a strong operational background and a passion for delivering high-quality HR services. You will have: Solid knowledge of UK employment law and HR best practice Experience managing HR processes across the employee life cycle Proven ability to advise on complex HR matters with confidence Strong organisational skills and attention to detail Experience leading or supporting HR teams in a busy HR environment Excellent communication and relationship-building skills A proactive and solution-focused approach CIPD qualification - (Level 7 is desirable) or the desire to work towards this & relevant level of experience. Offer Hybrid role with at least 3 days per week on-site Excellent holiday and benefits package including pension scheme Training & Development opportunities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are currently recruiting for experienced customer service professional to work as a Force Resourcing Assistant on a full-time, long-term contract, based in central Birmingham. The client operates a hybrid working policy. The initial contract isfor 3 months The role is paying 13.96p per hour (PAYE) The role will be situated within a Police Force, so applicants must be able to obtain national security vetting. Role overview: One of the key areas of responsibility within the department is the management of attendance and absence of all staff and officers via the Force wide Mytime Duty Management system. This system records expected duties and shifts worked by all officers and staff, any changes to these and any absence from these duties including annual leave and sickness. This opportunity lies within the Duty Management Delivery Team who have responsibility for supporting the force in managing Police Officers and Police Staff Members Annual Leave, TOIL, Rest Days, and shift patterns amongst other things. Main Responsibilities: To assist in the provision of first class, multi-channel, customer focused services. To be knowledgeable across all areas within the remit of the role and the service delivery area (policies, processes, systems, service level agreements and performance targets). Be inquisitive and quickly fill gaps in knowledge. Work as part of a collaborative goal orientated team focused on achieving outcomes for customers - both in the relevant service delivery area and as one wider Shared Services and Enabling Services team Respond efficiently and effectively to customer requests for information or service via face to face, email, telephone or by letter. Ensuring that all transactions and services are delivered right first time, on time and in the simplest way in line with Force policy, agreed processes, service level agreements and performance targets. Ensuring the customer experience is at the centre of the services delivered. Actively promote the use of self service and new ways of working to customers. Actively participate in meetings and make a valued contribution Knowledge/Experience: Experience of working in a transactional or customer service delivery environment and effectively dealing with customers. Good knowledge of what excellent service delivery looks and feels like. Experience of following set processes, procedures and policies. Experience of working to tight deadlines by being able to prioritise. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 26, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are currently recruiting for experienced customer service professional to work as a Force Resourcing Assistant on a full-time, long-term contract, based in central Birmingham. The client operates a hybrid working policy. The initial contract isfor 3 months The role is paying 13.96p per hour (PAYE) The role will be situated within a Police Force, so applicants must be able to obtain national security vetting. Role overview: One of the key areas of responsibility within the department is the management of attendance and absence of all staff and officers via the Force wide Mytime Duty Management system. This system records expected duties and shifts worked by all officers and staff, any changes to these and any absence from these duties including annual leave and sickness. This opportunity lies within the Duty Management Delivery Team who have responsibility for supporting the force in managing Police Officers and Police Staff Members Annual Leave, TOIL, Rest Days, and shift patterns amongst other things. Main Responsibilities: To assist in the provision of first class, multi-channel, customer focused services. To be knowledgeable across all areas within the remit of the role and the service delivery area (policies, processes, systems, service level agreements and performance targets). Be inquisitive and quickly fill gaps in knowledge. Work as part of a collaborative goal orientated team focused on achieving outcomes for customers - both in the relevant service delivery area and as one wider Shared Services and Enabling Services team Respond efficiently and effectively to customer requests for information or service via face to face, email, telephone or by letter. Ensuring that all transactions and services are delivered right first time, on time and in the simplest way in line with Force policy, agreed processes, service level agreements and performance targets. Ensuring the customer experience is at the centre of the services delivered. Actively promote the use of self service and new ways of working to customers. Actively participate in meetings and make a valued contribution Knowledge/Experience: Experience of working in a transactional or customer service delivery environment and effectively dealing with customers. Good knowledge of what excellent service delivery looks and feels like. Experience of following set processes, procedures and policies. Experience of working to tight deadlines by being able to prioritise. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
This is a collaborative role, requiring close cooperation with other Personal Assistants and Officers in the organisation to ensure that Directors time is managed effectively. You will oversee a wide range of duties, including managing diaries, correspondence, and meeting logistics, all while maintaining confidentiality and professionalism. Key Responsibilities Diary & Inbox Management: Manage the Directors calendar, coordinating meetings, events, and travel, and ensuring their time is optimally utilised, working at pace in a dynamic changing environment. Correspondence Management: Handle sensitive and high-priority emails and communications, escalating urgent matters when needed. Meeting Support: Manage agendas, prepare and distribute papers, and accurately record minutes and actions. Collaborate with senior teams and elected members to ensure effective meeting outcomes. Process Improvement: Identify opportunities to streamline administrative processes and share best practices with the PA team, embracing new technology where applicable. Strategic Alignment: Work closely with the wider team to ensure departmental activities are aligned with the Councils strategic goals, and proactively support Directors priorities. Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring effective and professional communication on behalf of the Directors. This is temporary role with one of our local authority clients, the rate that is advertised is the umbrella rate of pay. If interested in this role please do not heistate to contact Jahker Miah from Coyle Personnel Ltd.
Jun 26, 2026
Contractor
This is a collaborative role, requiring close cooperation with other Personal Assistants and Officers in the organisation to ensure that Directors time is managed effectively. You will oversee a wide range of duties, including managing diaries, correspondence, and meeting logistics, all while maintaining confidentiality and professionalism. Key Responsibilities Diary & Inbox Management: Manage the Directors calendar, coordinating meetings, events, and travel, and ensuring their time is optimally utilised, working at pace in a dynamic changing environment. Correspondence Management: Handle sensitive and high-priority emails and communications, escalating urgent matters when needed. Meeting Support: Manage agendas, prepare and distribute papers, and accurately record minutes and actions. Collaborate with senior teams and elected members to ensure effective meeting outcomes. Process Improvement: Identify opportunities to streamline administrative processes and share best practices with the PA team, embracing new technology where applicable. Strategic Alignment: Work closely with the wider team to ensure departmental activities are aligned with the Councils strategic goals, and proactively support Directors priorities. Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring effective and professional communication on behalf of the Directors. This is temporary role with one of our local authority clients, the rate that is advertised is the umbrella rate of pay. If interested in this role please do not heistate to contact Jahker Miah from Coyle Personnel Ltd.
Red Snapper Recruitment Limited
Coventry, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 26, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Part Time Policy and Standards Officer - 28 Hours We are currently recruiting for Part Time - Temp-perm Policy and Standards Officer to start immediately 28 Hours a week The role is Hybrid- 2 days in and 2 days from home Days in the office are Tuesday and Wednesday 9-5 - Based in the City Full time Salary is £28,000 - £17.60 an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide strategic, operational and administrative support to the College Registrar, Head of Policy and Campaigns and the Senior Policy and Standards Manager to ensure the smooth running of the critical functions of our policy and standards work. To provide strategic and operational support to the member committees and specialist roles supported by the Policy & Campaigns Team, working with the Senior Policy and Standards Manager to ensure: Scheduling of meetings internal and external stakeholders Agendas, meeting papers and briefings are circulated in advance of meetings Accurate recording of minutes and actions, alongside assignment and tracking of actions with relevant staff Timely administrative support for members, patients and carers as required Effective communication to internal and external stakeholders on the progress of work. To undertake research and policy analysis to deliver projects and support our standards and influencing work as directed by the Senior Policy and Standards Manager, including drafting briefings, consultation responses and supporting policy development against agreed objectives To work with the Senior Policy and Standards Manager to manage consultation requests, to ensure they are logged, triaged and responded to in an appropriate time, any outcomes are logged to include impact, and to support development of responses as directed. To draft correspondence, speaking notes and papers for the Registrar, Head of Policy and Campaigns and the Senior Policy and Standards Manager. To support the monitoring of the relevant Committee and project budgets including all relevant paperwork, including forecasting, and that all invoices and expenses related to projects are processed in a timely manner. To ensure policy and standards processes are streamlined, utilising platforms and software that ensure work is carried out efficiently and to a high standard. ABOUT YOU? Proven experience working in a project officer or policy officer role and familiarity with supporting projects, planning, scheduling, monitoring budgets and progress, as well as using new platforms and software to improve efficiency. Experience in managing multiple tasks and projects simultaneously, with the ability to change priorities quickly to reflect business needs. Experience in providing administrative support including scheduling meetings, booking rooms, ensuring attendees are informed and prepared with agendas and reports. Preparing agendas, taking accurate minutes, distributing them in a timely manner, and maintaining committee records.
Jun 26, 2026
Seasonal
Part Time Policy and Standards Officer - 28 Hours We are currently recruiting for Part Time - Temp-perm Policy and Standards Officer to start immediately 28 Hours a week The role is Hybrid- 2 days in and 2 days from home Days in the office are Tuesday and Wednesday 9-5 - Based in the City Full time Salary is £28,000 - £17.60 an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide strategic, operational and administrative support to the College Registrar, Head of Policy and Campaigns and the Senior Policy and Standards Manager to ensure the smooth running of the critical functions of our policy and standards work. To provide strategic and operational support to the member committees and specialist roles supported by the Policy & Campaigns Team, working with the Senior Policy and Standards Manager to ensure: Scheduling of meetings internal and external stakeholders Agendas, meeting papers and briefings are circulated in advance of meetings Accurate recording of minutes and actions, alongside assignment and tracking of actions with relevant staff Timely administrative support for members, patients and carers as required Effective communication to internal and external stakeholders on the progress of work. To undertake research and policy analysis to deliver projects and support our standards and influencing work as directed by the Senior Policy and Standards Manager, including drafting briefings, consultation responses and supporting policy development against agreed objectives To work with the Senior Policy and Standards Manager to manage consultation requests, to ensure they are logged, triaged and responded to in an appropriate time, any outcomes are logged to include impact, and to support development of responses as directed. To draft correspondence, speaking notes and papers for the Registrar, Head of Policy and Campaigns and the Senior Policy and Standards Manager. To support the monitoring of the relevant Committee and project budgets including all relevant paperwork, including forecasting, and that all invoices and expenses related to projects are processed in a timely manner. To ensure policy and standards processes are streamlined, utilising platforms and software that ensure work is carried out efficiently and to a high standard. ABOUT YOU? Proven experience working in a project officer or policy officer role and familiarity with supporting projects, planning, scheduling, monitoring budgets and progress, as well as using new platforms and software to improve efficiency. Experience in managing multiple tasks and projects simultaneously, with the ability to change priorities quickly to reflect business needs. Experience in providing administrative support including scheduling meetings, booking rooms, ensuring attendees are informed and prepared with agendas and reports. Preparing agendas, taking accurate minutes, distributing them in a timely manner, and maintaining committee records.
