5 jobs found

Human Factors Consultant - Defence (Contract) Location: UK (Hybrid/Remote options available) Contract Length: Initial 6-12 Months Rate: 75 to 85 per hour Security Clearance: Current SC clearance desirable, or eligibility to obtain clearance We are seeking an experienced Human Factors Consultant to support a range of complex Defence programmes. Working alongside Systems Engineering, Safety, Design and Operational teams, you will deliver Human Factors and Human Systems Integration (HSI) activities that ensure military systems, platforms and equipment are safe, effective and optimised for end-user performance in demanding operational environments. This is an excellent opportunity to contribute to high-profile Defence projects across land, maritime, air and joint-domain systems. Key Responsibilities Deliver Human Factors Engineering (HFE) and Human Systems Integration (HSI) activities throughout the systems engineering lifecycle. Conduct Human Factors assessments to support requirements definition, system design, verification and validation. Perform Cognitive Task Analysis (CTA), Hierarchical Task Analysis (HTA), workload assessment and operational user analysis. Develop Human Factors artefacts including: Human Factors Integration Plans (HFIP) Human Factors Case Reports Human Error Identification and Reduction Analysis (HEIRA) Human Reliability Analysis (HRA) User Requirements Documentation Human-Machine Interface (HMI) Assessments Support system safety and safety case development through identification and mitigation of human performance risks. Evaluate operator workload, situational awareness, decision-making and crew performance within mission-critical environments. Conduct usability evaluations, trials, simulations and verification activities for Defence systems and equipment. Work closely with Systems Engineers, Safety Engineers, Designers and Operational Subject Matter Experts to integrate human-centred design principles into system development. Contribute to design reviews and provide Human Factors recommendations to influence engineering decisions. Essential Experience Proven experience delivering Human Factors Engineering activities within Defence, Aerospace, Maritime, Nuclear, Rail or other safety-critical industries. Strong understanding of Human Factors methodologies, analyses and assessment techniques. Experience supporting Systems Engineering and Safety Engineering activities throughout the project lifecycle. Knowledge of Human-Machine Interface (HMI) design principles and operator-centred system design. Experience conducting task analysis, workload assessment and human error analysis. Ability to produce technical reports and present findings to engineering and programme stakeholders. Strong stakeholder engagement and communication skills. Desirable Experience Experience working on MOD, Defence Prime or Government programmes. Knowledge of Human Systems Integration (HSI) frameworks. Familiarity with Defence Standards and relevant guidance, including: Def Stan 00-251 JSP 912 Human Factors Integration Defence Human Factors Integration Guidance ISO 6385 ISO 9241 Experience supporting Safety Cases and Hazard Analysis activities. Previous involvement in military platform, mission system, command and control, training system or complex equipment programmes. Current SC or DV Security Clearance. Key Words Human Factors, Human Factors Engineering, HFE, Human Systems Integration, HSI, Human Reliability Analysis, HRA, Human Error Analysis, Systems Engineering, Safety Engineering, Defence, MOD, Aerospace, Maritime, Mission Systems, Operator Performance, Cognitive Task Analysis, HTA, HMI, Safety Case, SC Clearance.

Human Factors Engineer Location: Dorset/Hybrid - 3 days on site Duration: 12 months Contract : Inside IR35 Rate : £76.98 UMBRELLA Typical duties include (but are not limited to): • Support Vigilant lead HFI specialist in the conduct of human factors activities and integration of HF into the TRINITY design • Work with end user groups and HF stakeholders in workshops, trials and User-Centr click apply for full job details

Job Title: Service Designer Location: London - 25 Gresham Street - Hybrid Contract Type: Initial 6-month contract (extendable) Role Overview We are seeking an experienced and innovative Service Designer to join a team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping user-centred AI-powered services, working across discovery, design, refinement, and implementation phases. The successful candidate will combine strong design thinking with strategic problem-solving skills and will be comfortable working in multidisciplinary teams alongside Data Scientists, Engineers, Product teams, and business stakeholders. This is an opportunity to influence the future direction of AI-enabled customer and colleague experiences through service design excellence. Key Responsibilities Lead service design activities across the full project lifecycle, from discovery through to refinement and delivery. Shape and define complex problems, translating business and user needs into actionable service design solutions. Support the development of Conversational AI capabilities, ensuring services are intuitive, effective, and user-centred. Facilitate workshops, design sessions, and collaborative working groups to drive alignment and decision-making. Work closely with Data Science and Engineering teams to design feasible and scalable AI-enabled services. Create service blueprints, user journeys, process maps, and other service design artefacts. Identify opportunities for innovation and continuous improvement within AI-driven experiences. Engage with stakeholders at all levels, building strong relationships and securing buy-in for design recommendations. Apply strategic thinking to balance user needs, business objectives, and technical constraints. Contribute to pathfinding activities, helping define future service directions and opportunities. Required Skills & Experience Proven experience working as a Service Designer within complex transformation, digital, or innovation programmes. Strong design thinking capability with the ability to challenge assumptions and think creatively. Experience leading discovery, problem definition, and service refinement activities. Excellent workshop facilitation and stakeholder management skills. Ability to collaborate effectively with technical teams, particularly Data Science and Engineering functions. Experience producing service design artefacts including user journeys, service blueprints, and ecosystem maps. Strong communication and influencing skills. Strategic mindset with the ability to connect tactical delivery with longer-term outcomes. Desirable Experience Experience working on Conversational AI, Generative AI, virtual assistants, chatbots, or related AI-powered services. Understanding of AI product development methodologies and user-centred design principles in AI environments. Experience working in highly regulated or enterprise-scale organisations. Curiosity and enthusiasm for emerging AI technologies and their practical application. Personal Attributes Creative and able to think beyond conventional solutions. Naturally curious, particularly regarding AI and emerging technologies. Collaborative and comfortable working across multidisciplinary teams. Confident facilitator and communicator. Pragmatic problem solver with strong analytical thinking. User-focused with a passion for improving service experiences. Project Context The role will support a programme focused on building and enhancing Conversational AI capabilities. The Service Designer will help define the future service experience, working closely with technical and business teams to identify opportunities, shape solutions, and ensure successful delivery of user-centred AI services. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Junior PLC / SCADA Software Engineer Staffordshire 1-2 years experience - Permanent - £35k + hybrid working + 30 days holiday + bonus scheme + private healthcare cover Samuel Frank is recruiting PLC / SCADA Software Engineer for a Staffordshire based specialist engineering business. The Software Engineer position will suit a graduate with 1-2 years commercial / relevant experience. You ll need to be a British passport holder (and not hold dual nationality) as you ll be put through security clearance. Please note - this role isn't related to Computer Science/Python/Java/Cyber Security/React/Node etc. Key aspects of the Junior PLC / SCADA Software Engineer position include; You ll learn how to write system requirements specifications and carry out analysis Software design and implementation Preparation of test plans Supporting the implementation and test of PLC / SCADA systems, preferably Siemens TIA Portal & WinCC (if you don't have Siemens experience, they're open to cross training someone to use Siemens PLCs) Technical software design documentation (full lifecycle) System safety experience is of interest Qualified to least 2:1 Degree level Ideally have some experience of working in highly regulated industries The management team encourages a sensible work-life balance which encourages everyone to leave the office by 4.30pm daily and have 30 days holiday per year, as well as the statutory Bank Holidays Role will initially be based from the Stafford office (3 days per week) and home (2 days per week) with occasional day trips to customer sites The successful PLC / SCADA Software Engineer will learn how to design and implement complex automation, safety and material tracking systems. You ll be involved in specification writing and system documentation using a breadth of problem-solving skills, which will include writing PLC programs or designing SCADA systems from scratch. The office is easily commutable from Stoke, Stafford, Cannock, Lichfield, Telford, Uttoxeter, Stone.

Principal Engineer Permanent Electrical / Software / Controls - Staffordshire - £60-70k + hybrid working + bonus + 30 days annual leave + BUPA Must have a British passport for security clearance + Ambitious, growing company is recruiting for a Degree qualified Principal Engineer or a Senior / Lead Electrical Engineer ready to make the step up to Principal Engineer, with experience of managing multi-disciplinary teams to work in the defence sector. Key aspects of the Principal Engineer role include Take charge of and lead project teams delivering electrical control systems, industrial software and electrical safety systems to customers in the defence sector Have first class stakeholder engagement and management skills Principal Engineer will initiate, oversee and lead all engineering activities on a project or group of projects Knowledge of working to ISO 9001 standards is key Oversee the activities of the team and help overcome problems by providing guidance A Principal Engineer working towards Chartered status will be supported and mentored You ll need to be a British passport holder and have lived in the UK for at least the last 5 years, as you ll be put through security clearance if you haven t already got it. Be comfortable working in the defence sector The management team encourages a sensible work-life balance which encourages everyone to leave the office by 4.30pm daily and have 30 days holiday per year, as well as the statutory Bank Holidays Role will initially be based from the Stafford office (3 days per week) and home (2 days per week) with occasional day trips to customer sites Principal Engineer package - Up to 10% bonus 30 days holiday + statutory days Private healthcare includes family members after 6 months service 6% pension contribution 2 days a week from home (everyone works from home on Mondays and Fridays) The clients' offices are easily commutable from Stoke, Stafford, Cannock, Lichfield, Telford, Uttoxeter, Stone. If you d like to apply, please get in touch.