Policy and Public Affairs Officer (Devolved Nations) £34,839 pa plus excellent benefits Home-based 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College's policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. Key responsibilities include: Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues Providing expertise and advice on the political, governmental and health service landscape within the devolved nations Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland Assisting with administrative and financial processes, including invoice processing and supplier registration Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity Essential skills and experience include: Demonstrable experience in policy, public affairs, communications or a related field Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content Experience creating engaging content for digital channels, including websites, social media and email communications Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines Strong stakeholder management and relationship-building skills The ability to work independently while collaborating effectively within a team environment Desirable: Experience working within healthcare, government, a membership organisation or the third sector Knowledge of public health, health inequalities or wider health service issues Experience working on issues relating to children and young people The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 6 July 2026.
Jun 26, 2026
Full time
Policy and Public Affairs Officer (Devolved Nations) £34,839 pa plus excellent benefits Home-based 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College's policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. Key responsibilities include: Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues Providing expertise and advice on the political, governmental and health service landscape within the devolved nations Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland Assisting with administrative and financial processes, including invoice processing and supplier registration Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity Essential skills and experience include: Demonstrable experience in policy, public affairs, communications or a related field Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content Experience creating engaging content for digital channels, including websites, social media and email communications Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines Strong stakeholder management and relationship-building skills The ability to work independently while collaborating effectively within a team environment Desirable: Experience working within healthcare, government, a membership organisation or the third sector Knowledge of public health, health inequalities or wider health service issues Experience working on issues relating to children and young people The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 6 July 2026.
Housing Officer Salary: £34,937.00 per annum Contract: Permanent Hours: Full time. Monday - Friday. 37 hours per week Location: Ipswich/Hybrid (Team office day every Thursday) Ref: IP389 At Orwell, we believe in one simple thing: together, we make a difference. We're committed to creating safe, thriving communities where residents feel supported and valued. As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. This is an opportunity to make a real difference by building strong relationships, supporting sustainable tenancies, and helping to shape vibrant communities. If you are passionate about delivering excellent housing services, we'd love to hear from you. Key Responsibilities Manage tenancies including new lettings, successions and assignments, supporting residents through changes in household circumstances. Monitor and manage rent accounts, taking appropriate action in line with arrears procedures where necessary. Oversee estate management, ensuring communities are safe, well-maintained and provide a positive living environment. Manage anti-social behaviour cases, working collaboratively with local partners and relevant agencies to resolve issues effectively. Promote clear, two-way communication between Orwell and residents, encouraging engagement, participation, community development and the formation of resident groups. Maintain accurate and up-to-date records of housing applications, residents, former residents and property information. Work collaboratively with internal teams, including estate services and sheltered housing, to resolve housing management issues as they arise. Support the development of new initiatives to enhance housing services, making full use of digital tools and encouraging tenant engagement in digital transformation. What we're looking for A housing-related qualification is desirable.5 GCSEs A-C or equivalent including English and Maths. Due to the nature of this role, a full driving licence is essential. For full details of responsibilities and requirements, please refer to the complete job description attached. Why join Orwell? You'll be part of an organisation that genuinely puts people first - our customers, our communities and our colleagues. Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications: 30th June 2026. Interviews: W/C 6th July. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing
Jun 22, 2026
Full time
Housing Officer Salary: £34,937.00 per annum Contract: Permanent Hours: Full time. Monday - Friday. 37 hours per week Location: Ipswich/Hybrid (Team office day every Thursday) Ref: IP389 At Orwell, we believe in one simple thing: together, we make a difference. We're committed to creating safe, thriving communities where residents feel supported and valued. As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. This is an opportunity to make a real difference by building strong relationships, supporting sustainable tenancies, and helping to shape vibrant communities. If you are passionate about delivering excellent housing services, we'd love to hear from you. Key Responsibilities Manage tenancies including new lettings, successions and assignments, supporting residents through changes in household circumstances. Monitor and manage rent accounts, taking appropriate action in line with arrears procedures where necessary. Oversee estate management, ensuring communities are safe, well-maintained and provide a positive living environment. Manage anti-social behaviour cases, working collaboratively with local partners and relevant agencies to resolve issues effectively. Promote clear, two-way communication between Orwell and residents, encouraging engagement, participation, community development and the formation of resident groups. Maintain accurate and up-to-date records of housing applications, residents, former residents and property information. Work collaboratively with internal teams, including estate services and sheltered housing, to resolve housing management issues as they arise. Support the development of new initiatives to enhance housing services, making full use of digital tools and encouraging tenant engagement in digital transformation. What we're looking for A housing-related qualification is desirable.5 GCSEs A-C or equivalent including English and Maths. Due to the nature of this role, a full driving licence is essential. For full details of responsibilities and requirements, please refer to the complete job description attached. Why join Orwell? You'll be part of an organisation that genuinely puts people first - our customers, our communities and our colleagues. Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications: 30th June 2026. Interviews: W/C 6th July. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing
We're hiring: Senior Campaigns and Digital Engagement Officer Salary: £34,000 - £37,000 FTE (depending on experience) Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate Contract: 12 months fixed-term (with a view to extend subject to funding) Location: London hybrid (with remote-only options for an exceptional candidate) Closing Date: Sunday, 5th July The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter. About the role We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission. Key responsibilities include: Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating). Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme. Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience. Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships. This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract. What we're looking for This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with: Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets. Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy. Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories. Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice. Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English. Even if you don't tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply. Why join us? Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure). Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days). Growth & learning: A dedicated professional training budget to help you upskill. How to apply To apply, please download the full job description and send your CV and a cover letter explaining why your experience makes you a great fit and why you want to join our team to by Sunday, 5th July.
Jun 22, 2026
Full time
We're hiring: Senior Campaigns and Digital Engagement Officer Salary: £34,000 - £37,000 FTE (depending on experience) Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate Contract: 12 months fixed-term (with a view to extend subject to funding) Location: London hybrid (with remote-only options for an exceptional candidate) Closing Date: Sunday, 5th July The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter. About the role We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission. Key responsibilities include: Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating). Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme. Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience. Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships. This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract. What we're looking for This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with: Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets. Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy. Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories. Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice. Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English. Even if you don't tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply. Why join us? Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure). Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days). Growth & learning: A dedicated professional training budget to help you upskill. How to apply To apply, please download the full job description and send your CV and a cover letter explaining why your experience makes you a great fit and why you want to join our team to by Sunday, 5th July.
Communications and Marketing Officer Part Time Location: Bromley (hybrid with some flexibility) Salary : £30,000 FTE (pro rata to £12,000 per annum) Vacancy Type: Fixed term until 31 March 2027 (with potential to extend) Hours : 2 days per week (15 hours) About Us: Greener and Cleaner is a community-led charity based in Bromley, supporting residents and organisations to take practical action on climate change and sustainable living. We re looking for a Communications and Marketing Officer to lead and develop our internal and external communications as we continue to grow. This is a key role in helping us share our work, engage our community and strengthen our brand, working closely with the senior team across a range of channels. What you ll do: Lead and deliver communications across digital, social and email channels Write content for a range of channels, including web, socials, newsletters and applications. Lead and create engaging content and campaigns to promote our work Manage and develop communications channels, including newsletters and social media Tailor messaging for different audiences, including supporters, volunteers and partners Support PR and press activity Work with volunteers and external support to deliver high-quality content Support fundraising activity through communications and engagement What we re looking for: Strong communication and content creation skills Experience using social media and digital channels Ability to manage multiple priorities and work independently A proactive and organised approach Equity, Diversity and Inclusion Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact. How to Apply If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.
Jun 22, 2026
Contractor
Communications and Marketing Officer Part Time Location: Bromley (hybrid with some flexibility) Salary : £30,000 FTE (pro rata to £12,000 per annum) Vacancy Type: Fixed term until 31 March 2027 (with potential to extend) Hours : 2 days per week (15 hours) About Us: Greener and Cleaner is a community-led charity based in Bromley, supporting residents and organisations to take practical action on climate change and sustainable living. We re looking for a Communications and Marketing Officer to lead and develop our internal and external communications as we continue to grow. This is a key role in helping us share our work, engage our community and strengthen our brand, working closely with the senior team across a range of channels. What you ll do: Lead and deliver communications across digital, social and email channels Write content for a range of channels, including web, socials, newsletters and applications. Lead and create engaging content and campaigns to promote our work Manage and develop communications channels, including newsletters and social media Tailor messaging for different audiences, including supporters, volunteers and partners Support PR and press activity Work with volunteers and external support to deliver high-quality content Support fundraising activity through communications and engagement What we re looking for: Strong communication and content creation skills Experience using social media and digital channels Ability to manage multiple priorities and work independently A proactive and organised approach Equity, Diversity and Inclusion Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact. How to Apply If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.
Client Local Authority in Chelmsford Job Title PART TIME-Sport Marketing Officer Pay Rate 16.70 an hour PAYE Hours Part Time- 3 days a week Duration 7 Month Contract until April 2026 Location Hybrid Working- Office Based in Civic Centre,Duke Street,Chelmsford Description Main Purpose of the Job: Duties and Responsibilities: 2.Lead on the creation and editing of artwork in-house using relevant graphic design software, as well as assist in liaising with external designers (where relevant), for marketing campaigns in line with project requirements, design briefs as agreed by the Marketing Business Partner. 2.3 Support the Marketing Business Partner with editing and proofing for print and digital content. 2.4 Manage and maintain the media and photo storage of assets from campaigns, including uploading relevant images and film, adding appropriate tags and consent evidence on the digital asset management system (e.g. Asset Bank). 2.5 Lead on and deliver photography and filming projects, in line with direction and plans agreed by Marketing Business Partner, including use of internal photo and film equipment, organising marketing consent for participants and editing to ensure is on-brand and accessible. 2.6 Develop an appropriate tone of voice for marketing campaigns that is on-brand for that service, as well as produce content plans/schedules to maximise awareness, reach, engagement and sales. 2.7 Day to day management and growth of the service(s) social media accounts, across all relevant platforms (such as Facebook, Instagram, X, LinkedIn, YouTube and Pinterest etc); in line with objectives, targets and strategies agreed with Marketing Business Partner. Experience: Main areas: Strong experience working in marketing Strong experience in developing and implementing successful organic social media campaigns (in particular Facebook and Instagram) Experience in content creation (e.g. for use social media) Experience of editing artwork and film/video content (e.g. for use on social media) Good understanding of GDPR/marketing consent principles Good experience of updating websites/use of CMS Good experience in using email marketing platforms to deliver campaigns Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 07, 2025
Contractor
Client Local Authority in Chelmsford Job Title PART TIME-Sport Marketing Officer Pay Rate 16.70 an hour PAYE Hours Part Time- 3 days a week Duration 7 Month Contract until April 2026 Location Hybrid Working- Office Based in Civic Centre,Duke Street,Chelmsford Description Main Purpose of the Job: Duties and Responsibilities: 2.Lead on the creation and editing of artwork in-house using relevant graphic design software, as well as assist in liaising with external designers (where relevant), for marketing campaigns in line with project requirements, design briefs as agreed by the Marketing Business Partner. 2.3 Support the Marketing Business Partner with editing and proofing for print and digital content. 2.4 Manage and maintain the media and photo storage of assets from campaigns, including uploading relevant images and film, adding appropriate tags and consent evidence on the digital asset management system (e.g. Asset Bank). 2.5 Lead on and deliver photography and filming projects, in line with direction and plans agreed by Marketing Business Partner, including use of internal photo and film equipment, organising marketing consent for participants and editing to ensure is on-brand and accessible. 2.6 Develop an appropriate tone of voice for marketing campaigns that is on-brand for that service, as well as produce content plans/schedules to maximise awareness, reach, engagement and sales. 2.7 Day to day management and growth of the service(s) social media accounts, across all relevant platforms (such as Facebook, Instagram, X, LinkedIn, YouTube and Pinterest etc); in line with objectives, targets and strategies agreed with Marketing Business Partner. Experience: Main areas: Strong experience working in marketing Strong experience in developing and implementing successful organic social media campaigns (in particular Facebook and Instagram) Experience in content creation (e.g. for use social media) Experience of editing artwork and film/video content (e.g. for use on social media) Good understanding of GDPR/marketing consent principles Good experience of updating websites/use of CMS Good experience in using email marketing platforms to deliver campaigns Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We're Hiring: Social Media & Marketing Officer (Permanent, Full-Time) Location: Dundee and Perth Hours: Monday to Friday, 9:00 AM - 5:30 PM Salary: 28,500 - 30,000 (depending on experience) Driving required Are you a creative storyteller with a passion for digital content and a flair for being in front of the camera? We're looking for a Social Media & Marketing Officer to join our team in a hands-on, fast-paced role that blends strategy, creativity, and on-site content creation. What You'll Be Doing: Planning and delivering engaging marketing campaigns across digital platforms Creating content for Instagram, Facebook, TikTok and more-both behind and in front of the camera Filming and editing video content using tools like CapCut and other editing software Designing digital assets for campaigns using tools such as Canva or Adobe Creative Suite Managing email marketing via Mailchimp Travelling to various sites to capture real-time content using high-end tech Equipment You'll Have Access To: Professional video creation tools Drones, gimbals, and other stabilisation gear A high-spec laptop and editing software Access to CapCut, Canva, Adobe Suite and more What We're Looking For: A confident content creator who's comfortable on camera Strong knowledge of social media platforms and trends Experience in video editing, graphic design, and campaign planning A portfolio showcasing your work-this can be your own social media or campaigns you've led A full UK driving licence and willingness to travel Why Join? A permanent role with creative freedom and room to grow A chance to own your projects from concept to delivery A supportive and collaborative team environment The opportunity to make a real impact from day one Ready to Apply? Send your CV and portfolio (social links or campaign examples) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Oct 07, 2025
Full time
We're Hiring: Social Media & Marketing Officer (Permanent, Full-Time) Location: Dundee and Perth Hours: Monday to Friday, 9:00 AM - 5:30 PM Salary: 28,500 - 30,000 (depending on experience) Driving required Are you a creative storyteller with a passion for digital content and a flair for being in front of the camera? We're looking for a Social Media & Marketing Officer to join our team in a hands-on, fast-paced role that blends strategy, creativity, and on-site content creation. What You'll Be Doing: Planning and delivering engaging marketing campaigns across digital platforms Creating content for Instagram, Facebook, TikTok and more-both behind and in front of the camera Filming and editing video content using tools like CapCut and other editing software Designing digital assets for campaigns using tools such as Canva or Adobe Creative Suite Managing email marketing via Mailchimp Travelling to various sites to capture real-time content using high-end tech Equipment You'll Have Access To: Professional video creation tools Drones, gimbals, and other stabilisation gear A high-spec laptop and editing software Access to CapCut, Canva, Adobe Suite and more What We're Looking For: A confident content creator who's comfortable on camera Strong knowledge of social media platforms and trends Experience in video editing, graphic design, and campaign planning A portfolio showcasing your work-this can be your own social media or campaigns you've led A full UK driving licence and willingness to travel Why Join? A permanent role with creative freedom and room to grow A chance to own your projects from concept to delivery A supportive and collaborative team environment The opportunity to make a real impact from day one Ready to Apply? Send your CV and portfolio (social links or campaign examples) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 04, 2025
Full time
Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marketing Officer Salary: £28,000 £30,000 (depending on experience) Location: Home-based, with the option to work from your local Diocese office Hours: hours per week (negotiable) Contract: Permanent Are you a creative and driven marketing professional looking for a role where your ideas can truly make a difference? We re recruiting on behalf of a not-for-profit organisation that supports Catholic schools, parishes, and dioceses across England and Wales with ethical, cost-effective procurement solutions. This is a unique opportunity to join a mission-aligned team and help shape how they communicate with two distinct and influential audiences. About the Role As their new Marketing Officer, you ll lead on all aspects of marketing strategy and delivery. You ll be the driving force behind campaigns that promote services to: • CEOs and Headteachers across 2,000 Catholic schools helping them discover smarter procurement solutions • COOs and CEOs from 30 Catholic dioceses nationwide showcasing how the organisation can support their operational needs Although this is a home-based role, there is also the option to work from your local Diocese office. You ll also join the team for quarterly in-person meetings and occasional travel to conferences and events. This is a wonderful opportunity for an experienced marketing officer to innovate, introduce better ways of working, and make a real impact in a values-led organisation. What You ll Be Doing • Leading multi-channel marketing campaigns (email, social media, website, newsletters, events) • Collaborating with suppliers to tailor messaging and drive engagement • Managing and updating marketing materials and digital content • Analysing campaign performance and reporting on impact • Building relationships with diocesan communication teams and the Catholic Education Service • Supporting cross-team collaboration and contributing to a culture of continuous improvement What We re Looking For We re seeking someone who is: • Experienced working within mission-driven or education-focused organisations • Energetic, personable, and highly organised • A skilled communicator with excellent writing and presentation abilities • Experienced in using marketing tools like Canva, Mailchimp, and Coda • Comfortable working independently and as part of a remote team • Sympathetic to the mission and ethos of the Catholic Church A marketing qualification is highly desirable, and while you don t need to be a practicing Catholic, an understanding of the Church s structure and values will be a strong advantage. Why Join? You ll be part of a small, passionate team committed to delivering best value and reducing environmental impact in alignment with Catholic social teaching. You ll have the freedom to innovate, the support to grow, and the chance to contribute to a meaningful mission. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Oct 03, 2025
Full time
Marketing Officer Salary: £28,000 £30,000 (depending on experience) Location: Home-based, with the option to work from your local Diocese office Hours: hours per week (negotiable) Contract: Permanent Are you a creative and driven marketing professional looking for a role where your ideas can truly make a difference? We re recruiting on behalf of a not-for-profit organisation that supports Catholic schools, parishes, and dioceses across England and Wales with ethical, cost-effective procurement solutions. This is a unique opportunity to join a mission-aligned team and help shape how they communicate with two distinct and influential audiences. About the Role As their new Marketing Officer, you ll lead on all aspects of marketing strategy and delivery. You ll be the driving force behind campaigns that promote services to: • CEOs and Headteachers across 2,000 Catholic schools helping them discover smarter procurement solutions • COOs and CEOs from 30 Catholic dioceses nationwide showcasing how the organisation can support their operational needs Although this is a home-based role, there is also the option to work from your local Diocese office. You ll also join the team for quarterly in-person meetings and occasional travel to conferences and events. This is a wonderful opportunity for an experienced marketing officer to innovate, introduce better ways of working, and make a real impact in a values-led organisation. What You ll Be Doing • Leading multi-channel marketing campaigns (email, social media, website, newsletters, events) • Collaborating with suppliers to tailor messaging and drive engagement • Managing and updating marketing materials and digital content • Analysing campaign performance and reporting on impact • Building relationships with diocesan communication teams and the Catholic Education Service • Supporting cross-team collaboration and contributing to a culture of continuous improvement What We re Looking For We re seeking someone who is: • Experienced working within mission-driven or education-focused organisations • Energetic, personable, and highly organised • A skilled communicator with excellent writing and presentation abilities • Experienced in using marketing tools like Canva, Mailchimp, and Coda • Comfortable working independently and as part of a remote team • Sympathetic to the mission and ethos of the Catholic Church A marketing qualification is highly desirable, and while you don t need to be a practicing Catholic, an understanding of the Church s structure and values will be a strong advantage. Why Join? You ll be part of a small, passionate team committed to delivering best value and reducing environmental impact in alignment with Catholic social teaching. You ll have the freedom to innovate, the support to grow, and the chance to contribute to a meaningful mission. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Oct 02, 2025
Full time
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
