We're ready to welcome you onboard this Luxury Travel Team! Are you passionate about Cruise, enthusiastic and have excellent customer service skills? If so, we have the perfect role for you! We are recruiting for Cruise Sales & Operations Consultants to join a vibrant, fast paced, and successful Travel Company. Working remotely, you will be helping customers with reservations and general enquiries, as well as promoting and selling fantastic products! It's an exciting time to join the cruise industry with a competitive basic, great sociable hours and uncapped earnings potential. What you will be doing: Acting as the first point of contact for guests and travel agents, by phone and email Booking fantastic cruises and tours with guests and travel agents over the phone, as well as adding holiday extras such as cabin upgrades Answering questions and queries from guests and travel agents, giving advice tailored to guest needs Dealing with guest complaints by phone and email, resolving as quickly as possible Monitoring email Inboxes, liaising with guests, travel agents and suppliers where relevant and with other departments within the organisation Dealing with on tour emergencies Liaising with guests/agents advising of any changes to existing bookings. Achieving set objectives and targets for both brands Attending regular in-house and external product training events to ensure excellent product knowledge EXPERIENCE REQUIRED: As the successful candidate, you will have an excellent telephone manner, be a confident communicator and have a positive and hard-working work ethic. Previous sales and customer service experience is required within this fast-paced environment, along with the motivation and drive to want to learn about the destinations sold. You will have the satisfaction of booking customers onto fabulous sailings, upselling products but most importantly providing a fantastic service from the start of an enquiry right up until a booking has been made. Good working knowledge of Sabre or a GDS system (Preferred) Previous travel sales experience required Previous experience using a reservations/administration system Working knowledge of Microsoft applications THE PACKAGE:Training and development is something focused on; you will receive full product training including our services and systems to help you achieve the best in the role. This is a full-time role, Monday to Friday 9:00am - 5:30pm. Weekend working will also be required on a rota basis. Salary is very much dependent on experience/negotiable but there is earnings potential on top of your basic salary. In addition to this they offer plenty of other company benefits: including discounts on travel and remote working! Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on
Jun 27, 2026
Full time
We're ready to welcome you onboard this Luxury Travel Team! Are you passionate about Cruise, enthusiastic and have excellent customer service skills? If so, we have the perfect role for you! We are recruiting for Cruise Sales & Operations Consultants to join a vibrant, fast paced, and successful Travel Company. Working remotely, you will be helping customers with reservations and general enquiries, as well as promoting and selling fantastic products! It's an exciting time to join the cruise industry with a competitive basic, great sociable hours and uncapped earnings potential. What you will be doing: Acting as the first point of contact for guests and travel agents, by phone and email Booking fantastic cruises and tours with guests and travel agents over the phone, as well as adding holiday extras such as cabin upgrades Answering questions and queries from guests and travel agents, giving advice tailored to guest needs Dealing with guest complaints by phone and email, resolving as quickly as possible Monitoring email Inboxes, liaising with guests, travel agents and suppliers where relevant and with other departments within the organisation Dealing with on tour emergencies Liaising with guests/agents advising of any changes to existing bookings. Achieving set objectives and targets for both brands Attending regular in-house and external product training events to ensure excellent product knowledge EXPERIENCE REQUIRED: As the successful candidate, you will have an excellent telephone manner, be a confident communicator and have a positive and hard-working work ethic. Previous sales and customer service experience is required within this fast-paced environment, along with the motivation and drive to want to learn about the destinations sold. You will have the satisfaction of booking customers onto fabulous sailings, upselling products but most importantly providing a fantastic service from the start of an enquiry right up until a booking has been made. Good working knowledge of Sabre or a GDS system (Preferred) Previous travel sales experience required Previous experience using a reservations/administration system Working knowledge of Microsoft applications THE PACKAGE:Training and development is something focused on; you will receive full product training including our services and systems to help you achieve the best in the role. This is a full-time role, Monday to Friday 9:00am - 5:30pm. Weekend working will also be required on a rota basis. Salary is very much dependent on experience/negotiable but there is earnings potential on top of your basic salary. In addition to this they offer plenty of other company benefits: including discounts on travel and remote working! Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary circa £28k plus commission and industry benefits such as familiarisation trips and other industry incentives. If you re interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Jun 27, 2026
Full time
Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you! As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries. This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary circa £28k plus commission and industry benefits such as familiarisation trips and other industry incentives. If you re interested in finding out more, please apply online. Role of Cruise Reservations Consultant: Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences Demonstrate strong worldwide and European cruise destination knowledge Promote monthly offers, incentives, and campaigns to customers Make amendments to cruise bookings (date changes, cabin changes, upgrades) Adding or modifying flights, hotels, transfers, tours, and excursions Handling special requests and cruise add-ons Make booking amendments accurately within cruise reservation systems and GDS Resolve booking issues efficiently while maintaining customer satisfaction and retention. Maximise sales opportunities on every call by offering relevant ancillary products, Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently. Skills required for the role: Previous cruise sales experience - essential Knowledge of a GDS would be an advantage Experience with tailor-making holiday packages Excellent attention to detail and administration skills Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Travel consultants - Required for this expanding travel company based in North London. They are looking for 2 people who must have travel reservations experience, ideally with GDS knowledge and will pay between 25/27k basic plus up to 6k comm and benefits. Travel consultants duties -Selling tailormade holidays to worldwide destinations including Australia, USA, Europe, South East Asia directly to the trade -Using Galileo and Amadeus to book flights, hotels, car hire, tours, cruise etc -Working to weekly and monthly team sales targets -Providing a very high level of customer service at all times Travel consultants skills required -Travel consultant experience is a must be it in retail or for a tour operator -Ideally GDS knowledge but this is not essential -Strong sales and customer services experience -Clear and professional telephone manner Additional information -Must be able to work 3 out of 5 Saturdays per month with a days off in lieu -open 9am to 5.30pm -Not open on Sundays -Team comm paid after 3 months If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60731
Jun 24, 2026
Full time
Travel consultants - Required for this expanding travel company based in North London. They are looking for 2 people who must have travel reservations experience, ideally with GDS knowledge and will pay between 25/27k basic plus up to 6k comm and benefits. Travel consultants duties -Selling tailormade holidays to worldwide destinations including Australia, USA, Europe, South East Asia directly to the trade -Using Galileo and Amadeus to book flights, hotels, car hire, tours, cruise etc -Working to weekly and monthly team sales targets -Providing a very high level of customer service at all times Travel consultants skills required -Travel consultant experience is a must be it in retail or for a tour operator -Ideally GDS knowledge but this is not essential -Strong sales and customer services experience -Clear and professional telephone manner Additional information -Must be able to work 3 out of 5 Saturdays per month with a days off in lieu -open 9am to 5.30pm -Not open on Sundays -Team comm paid after 3 months If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60731
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
Jun 23, 2026
Full time
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
Jun 23, 2026
Full time
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
Nordic & Polar Travel Specialist This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Nordic & Polar Travel Specialist - Role & Responsibilities: Put together bespoke trips to meet clients requirements. Responding to reservations over the phone, via email, & live chat. Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets. Deal with customer queries, providing exceptional personalised customer service. Regular follow ups to help maximise conversion and provide feedback as to non-conversion. Maintaining excellent knowledge of the destinations and product range. Cross sell across to other destinations appropriate to the customers needs. Nordic & Polar Travel Specialist - Skills & Experience required: Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment. Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. . Exceptional customer service and administrative skills Ability to demonstrate and ability to influence and negotiate. Excellent spoken and written English. Results and target driven, and self motivated. Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor. Travel Specialist - Key Benefits: Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic. Hybrid office / home based role, 2 days in the office Monday to Friday 8 - 4, 9 to 5 or 10 - 6 with Saturdays on a rota (approx. 1 per month). Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events. Beautiful modern offices Please apply for the position of Nordic & Travel Specialist online or email your cv to
Jun 22, 2026
Full time
Nordic & Polar Travel Specialist This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Nordic & Polar Travel Specialist - Role & Responsibilities: Put together bespoke trips to meet clients requirements. Responding to reservations over the phone, via email, & live chat. Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets. Deal with customer queries, providing exceptional personalised customer service. Regular follow ups to help maximise conversion and provide feedback as to non-conversion. Maintaining excellent knowledge of the destinations and product range. Cross sell across to other destinations appropriate to the customers needs. Nordic & Polar Travel Specialist - Skills & Experience required: Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment. Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. . Exceptional customer service and administrative skills Ability to demonstrate and ability to influence and negotiate. Excellent spoken and written English. Results and target driven, and self motivated. Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor. Travel Specialist - Key Benefits: Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic. Hybrid office / home based role, 2 days in the office Monday to Friday 8 - 4, 9 to 5 or 10 - 6 with Saturdays on a rota (approx. 1 per month). Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events. Beautiful modern offices Please apply for the position of Nordic & Travel Specialist online or email your cv to
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
Jun 21, 2026
Full time
Cruise Cruise Cruise! Are you ready to sail into your new role as an amazing Cruise Travel Consultant? This is a super exciting opportunity to work for one of the best Cruise companies around! If you have a background in travel, if you are sales and service motivated and want to earn incredible commission then this really is the new role for you! There is a brilliant earning potential in this role, with a realistic and achievable OTE of up to £80K. You will also be working in a busy environment, with a friendly and vibrant team! JOB DESCRIPTION: As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about the fantastic cruise offers. - Dealing with potential passengers over the phone selling a variety of cruise holidays. - Booking with a number of different major cruise companies - Converting sales enquiries into confirmed bookings - Upselling and selling ancillary product such as excursions - Making reservations amendments - Flexibility to work on a rota basis over 7 days (opening hours 7am-8pm) EXPERIENCE REQUIRED:- Cruise experience is preferred but not essential - Travel Industry experience is essential (retail or tour ops)- A passion for sales, and a track record of smashing sales targets - A genuine passion for travel or cruise - A hunger to do well, a flexible attitude and enthusiasm! THE PACKAGE: - An extremely competitive basic salary- Uncapped commission- Realistic & ACHIEVEABLE OTE INTERESTED? Please forward a copy of your CV to or call for more info.
