162 jobs found

IT Support Engineer Manchester 3 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. Diagnose and resolve network connectivity and troubleshooting issues. Contribute to technology updates and develop ITIL best practices. Providing support with additional IT projects. IT Support Engineer Experience/Technologies: Understanding of Windows 10/11 operating system Administration and support Microsoft Stack including Office 365 and Intune Administration and support Active Directory Administration and management Using ticketing system to respond to portal requests User support Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment

L2 IT Support Engineer (Contract) Location: Central London Rate: £190 per day (Inside IR35) Duration: short term around 2 weeks Working Pattern: MondayFriday, onsite Responsibilities Provide 1st and 2nd line desktop support to end users. Diagnose and resolve hardware, software, and network issues click apply for full job details

1st / 2nd Line IT Support Engineer Blackburn £28,000 £32,000 DOE Full-Time Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st / 2nd Line IT Support Engineer to join its technical support team based in Blackburn. This is an excellent opportunity for a motivated IT professional looking to further develop their technical skillset within a fast-paced MSP environment. The business places a strong emphasis on training, certifications, and personal development, with clear progression opportunities available as the team continues to grow. Initially this role will be fully onsite, with the potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting users remotely and onsite, and assisting with project-based work where required. You will gain exposure to a broad range of technologies and have the opportunity to continue developing your technical knowledge through supported certifications and ongoing training. Key Responsibilities Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile devices, and user accounts Supporting Windows operating systems and Active Directory environments Escalating complex issues where necessary Assisting with installations, upgrades, and IT projects Maintaining excellent customer service and communication throughout support cases Producing and updating technical documentation where required Skills & Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills Ability to prioritise and manage multiple support requests A proactive attitude with a willingness to learn and develop technically Full UK driving licence preferred What s On Offer Salary of £28,000 £32,000 depending on experience Ongoing training and certification support Clear progression and development opportunities Exposure to a wide range of technologies and projects Supportive and collaborative team environment Potential hybrid working in the future following successful onboarding and progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential, as occasional travel to customer sites will be required. The Role As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support while contributing to projects, system improvements, and ongoing service delivery. Key Responsibilities Act as an escalation point for 1st Line Support Engineers Diagnose and resolve complex hardware, software, server, and network issues Manage incidents, service requests, and problems through to resolution Provide onsite and remote support to customers Assist with infrastructure projects and service improvements Support virtualised server environments and cloud-based technologies Create and maintain technical documentation and knowledge base articles Monitor system performance and identify opportunities for optimisation Mentor junior team members and share technical knowledge Maintain excellent customer communication throughout the support lifecycle Essential Skills & Experience Previous experience in a 2nd Line IT Support, Service Desk, or Infrastructure Support role Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary of £30,000 - £34,500 Ongoing training and professional development Industry certification support Clear progression opportunities Company events and team activities Flexible working arrangements as the role develops Eye care scheme Supportive and collaborative team environment The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).

Service Desk Engineer 3-month contract London My Banking client looking for a customer-focused Service Desk Engineer to join a busy IT support team, providing high-quality first-line technical support to end users. This role is ideal for someone who enjoys troubleshooting issues, delivering excellent customer service, and resolving incidents quickly while meeting agreed service levels. You'll be the first point of contact for IT support, handling a combination of telephone calls, walk-up requests and service tickets, ensuring users receive a professional and efficient support experience. Required Skills & Experience from the Service Desk Engineer: Previous experience in a 1st Line Support or Service Desk Engineer role. Proactive and eager Engineer that can bring loads of energy to the team. Microsoft 365 administration and support. Active Directory user and group administration. Microsoft Entra ID (Azure Active Directory). Developing and following operational procedures Microsoft Intune device management. User account management, password resets and access provisioning. Joiners, Movers and Leavers processes. Troubleshooting Wi-Fi, LAN and network connectivity issues. Printer support and troubleshooting. Strong experience working within a ticket management system. Excellent troubleshooting and problem-solving skills. Experience escalating incidents appropriately while maintaining ownership of tickets. Strong communication and customer service skills. The Service Desk Engineer is required onsite in Central London, 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

IT Systems Manager - Birkenhead (Fully On-Site) part time (Flexible) | 30 hours/week | £26,000 to £39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).

Location: Glasgow/Scotland Working pattern: Hybrid - 2-3 days in Glasgow with site travel required Contract: 6 months Start date: Immediate Rate: £200 per day IR35: Outside IR35 Clearance: BPSS required We are looking for Field Engineers to support the delivery, maintenance, and assurance of critical telecoms infrastructure across Scotland. This role will involve working on Scottish Power's strategic telecommunications network, supporting project delivery, routine maintenance, first-line assurance, and 24/7 support activities. The successful candidate will have strong telecoms field engineering experience, with a background in installation, commissioning, maintenance, and troubleshooting across IP, LAN/WAN, MPLS, SDH, PDH, microwave radio, and associated telecoms equipment. Key Responsibilities Deliver field engineering services across provide, assurance, maintenance, and project delivery activities. Install, commission, test, and troubleshoot telecoms and networking equipment. Support 1st line assurance activities on a 24/7/365 basis, meeting agreed SLA targets. Complete site surveys, risk assessments, project documentation, handover packs, and service records. Monitor progress against delivery plans and escalate risks or issues where required. Work closely with project engineers, service desks, and customer stakeholders. Ensure all work is delivered in line with quality, health & safety, and customer requirements. Support installation of cabinets, DC charger racks, cable containment, IP equipment, Routers, Switches, and telecoms cabling. Required Skills & Experience Strong telecoms field engineering background. Experience with installation, commissioning, and maintenance of telecoms/network infrastructure. Good knowledge of IP Networking, LAN, WAN, MPLS, routing, and switching. Experience with PDH, SDH, Commtel, microwave radio, DC/AC power, and telecoms test equipment. Knowledge of Cisco and Alcatel products. Experience with fibre testing, pilot cable testing, circuit testing, and IP telephony. Ability to work independently and as part of a wider engineering team. Strong communication, organisation, and documentation skills. Full UK driving licence.

Service Desk Engineer Fully On-Site - Milton Keynes Office £30,000 - £35,000 + Bonus & Benefits We're looking for a Service Desk Engineer to join our dynamic team and be part of a leading international technology provider. You will be working with a wide variety of customers in a diverse number of sectors including Finance, Manufacturing and Retail. This is a fantastic opportunity to be part of a highly collaborative, forward-thinking technology organisation where your work directly contributes to keeping critical systems running smoothly for our customers. Every day brings new challenges, new technologies, and the chance to make a real impact. In this role, you'll manage incidents from start to finish, ensuring tickets are logged, prioritised and resolved within agreed SLAs. You'll work closely with technical teams, partners and customers, providing regular service reporting while helping to deliver an outstanding managed service experience. Experience Required: Experience in a Service Desk, Operations or Managed Services environment Knowledge of ticketing systems (JIRA ideally) and 1st line support processes Strong Microsoft 365 skills Excellent communication, organisation and problem-solving abilities A proactive, customer-focused approach with great attention to detail Ability to work independently and as part of a collaborative team If you're looking for a role where no two days are the same, where you can make a real difference to customers, and where your development truly matters, we'd like to hear from you. Please send your CV to

Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: 22k - 26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.

Job Title: Chief Systems Engineer Job Location: Rochester, Kent UK -Working Onsite Salary: Up to £80,000 + bonus depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. Role Description: An opportunity has arisen for a Chief Systems Engineer based at Rochester, within the Engineering organisation. The role is required to provide discipline expertise in the context of product realisation across the entire Engineering lifecycle and Rochester product portfolio. Core Duties: Ensure that systems engineering processes and approaches meet the needs of projects taking into account the relevant standards Participate in the BAE Systems - Systems Engineering Working Group Support projects with specific focus on project start-up, design, verification and clearance strategies Provide support to project execution as required through the functional management team Coach across the organisation to promote the embedding of sound systems engineering practices Drive the systems discipline engineering strategies and process improvement activities to improve cost, schedule and quality Perform reviews of defects and recommend changes to process, training to improve future performance Work with the other Chief Functional Engineers to collaborate on improvement activities Collaborate internally within ES and the wider BAE Systems to determine and deploy best practice Provide Design Certifier support to Chief Engineers as required Essential Skills: Experience of planning and performing systems engineering process improvement Experience in the application of Product Safety to SAE ARP4754B, SAE ARP4761A, DEF STAN 00-056 Evidence of coaching Engineers in their career journeys Qualification to Degree or equivalent in an engineering related discipline Systems leadership experience within as many of the following as possible: Mission Systems, Head Up Displays, Helmet Mounted Displays, Active Inceptors, Flight Control Systems and Power Management Chartered Engineer or equivalent status The Engineering team: The Electronic Systems (ES) sector spans the commercial and defense electronics markets with a broad portfolio of mission-critical electronic systems, including flight and engine controls ; electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment; geospatial imagery intelligence products and systems; mission management ; and power-and energy-management systems. Headquartered in Nashua, New Hampshire, ES employs approximately 13,000 people globally, with engineering and manufacturing functions primarily in the United States and the United Kingdom. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 1st July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Position: 2nd Line Engineer Location: Abingdon Salary: 35- 40K Our client is a fast-growing ICT Services & Solutions provider for businesses and schools across the South of England. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Knowledge/experience required: Experience in a service delivery environment Working knowledge and practical experience of cloud migration, MS Endpoint Manager, Azure AD, Sharepoint and Google Workspace Proven experience of delivering to SLAs Proven experience in excellent customer service Demonstrated understanding of technical troubleshooting and fault finding You must have a full UK driving licence and own a vehicle for this position. Employment will be subject to a satisfactory Enhanced DBS check. Why work for us Our client prides themselves on developing individuals to reach their full potential. We are committed to pairing the right roles with the right people and to developing people's strengths whilst continuously encouraging thinking outside the box. As a part of the group here you will be working with and learning from a team of experts with a true passion for what they do and a real drive for staying at the forefront of tech innovation. Some highlights of working for our client include: Friendly team Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams One-to-One training Company healthcare available Purchase discounts Social & team building activities INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Job Title: Chief Systems Engineer Job Location: Rochester, Kent UK -Working Onsite Salary: Up to £80,000 + bonus depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. Role Description: An opportunity has arisen for a Chief Systems Engineer based at Rochester, within the Engineering organisation. The role is required to provide discipline expertise in the context of product realisation across the entire Engineering lifecycle and Rochester product portfolio. Core Duties: Ensure that systems engineering processes and approaches meet the needs of projects taking into account the relevant standards Participate in the BAE Systems - Systems Engineering Working Group Support projects with specific focus on project start-up, design, verification and clearance strategies Provide support to project execution as required through the functional management team Coach across the organisation to promote the embedding of sound systems engineering practices Drive the systems discipline engineering strategies and process improvement activities to improve cost, schedule and quality Perform reviews of defects and recommend changes to process, training to improve future performance Work with the other Chief Functional Engineers to collaborate on improvement activities Collaborate internally within ES and the wider BAE Systems to determine and deploy best practice Provide Design Certifier support to Chief Engineers as required Essential Skills: Experience of planning and performing systems engineering process improvement Experience in the application of Product Safety to SAE ARP4754B, SAE ARP4761A, DEF STAN 00-056 Evidence of coaching Engineers in their career journeys Qualification to Degree or equivalent in an engineering related discipline Systems leadership experience within as many of the following as possible: Mission Systems, Head Up Displays, Helmet Mounted Displays, Active Inceptors, Flight Control Systems and Power Management Chartered Engineer or equivalent status The Engineering team: The Electronic Systems (ES) sector spans the commercial and defense electronics markets with a broad portfolio of mission-critical electronic systems, including flight and engine controls ; electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment; geospatial imagery intelligence products and systems; mission management ; and power-and energy-management systems. Headquartered in Nashua, New Hampshire, ES employs approximately 13,000 people globally, with engineering and manufacturing functions primarily in the United States and the United Kingdom. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 1st July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

Software Developer Location: London minimum of 3 days a week (for the 1st month it is expected they will be in 5 days, dependent on project ) Length: 12 months Salary: 48,000 per annum CANDIDATES MUST BE UK NATIONALS AND ELIGIBLE FOR SC CLEARANCE Role Overview We are seeking an experienced Application Developer with strong expertise in Java and Web Technologies to design, develop, and support enterprise-grade applications. The role involves working across the full software development lifecycle, building scalable solutions using the Java/JEE stack, and contributing to modern, secure, and high-performing systems. You will play a key role in developing clean, reusable code, supporting live services, and mentoring junior team members while following modern engineering standards and DevOps practices. Key Responsibilities Application Development & Engineering Design, develop, and maintain applications using Java/JEE technologies Build and enhance web applications using frameworks and languages such as Java, Groovy, or Ruby Write clean, secure, well-tested code following test-driven development (TDD) principles Develop reusable, open, and maintainable code components Contribute to modern development standards and best practices Architecture & Design Implement enterprise-level features such as: Dependency Injection / Inversion of Control (IoC) Aspect-Oriented Programming (AOP) Functional programming patterns Transaction management frameworks Batch processing solutions Participate in systems design and architecture discussions Support systems integration across enterprise platforms and services DevOps & Delivery Apply DevOps methodologies to improve build, deployment, and delivery pipelines Optimize development processes and continuously improve efficiency Manage availability and capacity of applications Support CI/CD pipelines and automation practices Testing & Quality Champion test-driven development and quality-first principles Ensure code is secure, performant, and resilient Conduct code reviews and improve engineering standards Production Support & Operations Operate and support services in production Monitor applications and identify, troubleshoot, and resolve issues Contribute to service support and ongoing system improvements Collaboration & Mentorship Collaborate with cross-functional teams including product, QA, and operations Coach and mentor junior developers Promote a culture of learning and continuous improvement Maintain strong focus on user needs and experience Core Skills & Expertise Strong experience with Java / JEE and web technologies Knowledge of: Dependency Injection (e.g., Spring) AOP and IoC Data access frameworks (e.g., Hibernate/JPA) Transaction management systems Batch processing frameworks Familiarity with DevOps tools and practices Understanding of: Information security principles System integration and APIs Modern software engineering standards Key Competencies Programming & software engineering excellence Systems design and integration Development process optimisation Prototyping and innovation Service support and reliability engineering Availability and capacity management Strong user focus and problem-solving mindset If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Streamlining CI/CD, test, and deployment for a UK development team This innovative Cambridge-based development team create ultra-low latency hardware and software designs for performance critical applications. As the business grows, they are seeking an experienced and adaptable DevOps Engineer to join them. In this role, you'll be making major improvements to the processes and tools the team relies upon, making future development and deployments easier and faster. To achieve this, you will be re-architecting, and re-implementing their existing CI/CD , verification, and deployment infrastructure, bringing hardware into the loop for full system test capability. This role called for technical breadth and depth of knowledge as well as excellent problem solving abilities and enthusiasm to tackle tasks beyond your comfort zone. Your CV will show your: 1st or 2.1 degree in a relevant STEM subject. Leading role developing substantial, integrated, commercial-grade CI/CD, test and deployment infrastructure projects. Please give details; lists of technologies will not suffice in this respect. Good scripting skills in Python or similar languages, and Linux familiarity. Ability to attend the Cambridge office (location within convenient daily commute distance, or willingness to relocate). Full existing right to work in the UK without restriction, time limit, or sponsorship This team is based in modern offices in Cambridge. They offer hybrid working up to two nominated days per week with the remainder on-site. The company has a friendly supportive culture and good work-life balance. This is an excellent time to join, as the company move forward into wider deployment of their technology. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27648 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.

1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 125 to 150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your technical experience within an established IT services provider. The Role: 1st and 2nd line support handling tickets and user requests Password resets, Outlook fixes and general desktop support Auditing and deploying desktops and laptops Hands-on hardware support including printers and peripherals Supporting wider IT infrastructure as required The Person: Previous experience in a 1st / 2nd Line Support role Strong hardware knowledge including laptop setup and printer fixes Comfortable working in a ticket-based support environment Reliable, practical and able to work onsite full time Good communication skills and a customer-focused approach Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.