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Junior M&E Surveyor (Asset Management) Leeds Company We are a leading UK property consultancy with a strong presence across multiple offices nationwide. We specialise in providing expert advice to property owners, occupiers, investors, and financial institutions, delivering professional services across asset management, building surveying, and technical consultancy. Working within a collaborative and forward-thinking team, we pride ourselves on developing talent and offering long-term career progression within the built environment. The Role We are seeking a Junior Mechanical & Electrical Surveyor to join our growing Asset Management team in Leeds. This is an excellent opportunity for someone currently working in an M&E engineering, maintenance, or FM role who is looking to transition into a professional surveying career. You will support the delivery of: M&E asset surveys across a diverse property portfolio Plantroom inspections and condition assessments Asset verification and data collection for building services systems Typical responsibilities include: Assisting senior surveyors with on-site mechanical and electrical asset surveys Inspecting plantrooms and building services installations (HVAC, electrical systems, heating, etc.) Logging and tagging equipment, recording asset data (age, condition, specification) Producing accurate survey notes and digital records using asset management software Supporting condition assessments and lifecycle planning exercises Working as part of a multidisciplinary surveying and asset consultancy team This is a site-focused role with a blend of field-based work and office time based in Leeds. The Person We are keen to speak with individuals who have a practical understanding of building services and are looking to take the next step in their career. You may currently be working as: HVAC Engineer Electrician Building Services Engineer FM / Maintenance Engineer Key requirements: A background in mechanical or electrical engineering (essential) Ideally studying towards a BTEC, HNC, or HND in Building Services or an engineering-related discipline Basic understanding of: Plantrooms HVAC systems Electrical installations Strong IT skills (Excel, tablets, mobile data capture tools) Good communication skills and a professional approach when dealing with clients A genuine interest in moving into surveying / consultancy Full UK driving licence (essential) The Salary & Package Circa £40,000 24 days holiday + bank holidays 3% pension contribution Laptop Mobile phone Own vehicle would be needed but you will be remunerated at 55p per mile for any usage. Additional Information This role offers clear progression into M&E surveying, asset consultancy, and building surveying Full training and mentoring provided Hybrid working, with a requirement to attend the Leeds (Wellington Place) office, so candidates must live within a commutable distance

We re an evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both business and residential customers. We need somebody who is confident handling escalations and will take responsibility for technical issues end to end. You ll build real relationships, solve real problems, and see the direct impact of your work. If you re currently in an MSP and want more autonomy, more variety, and real influence over how we evolve our MSP business, this is your opportunity to step up. What You ll Be Doing This is a hands-on IT Support role combining remote support with on-site engineering. Owning and resolving issues / escalated service desk tickets Diagnosing and troubleshooting a wide variety of technical issues Visiting client sites for installations, upgrades, and advanced fault-finding Working directly with customers in their homes and businesses Managing and supporting Microsoft 365 environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying and supporting Ubiquiti UniFi solutions Carrying out proactive MSP tasks (patching, monitoring, maintenance via RMM tools) Working to and managing SLAs, ticket quality, and prioritisation Maintaining documentation and contributing to service improvement Applying a security-first mindset aligned to Cyber Essentials standards What We re Looking For In You Proven experience as a Level 2 IT Support Engineer / 2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems, SLAs, and prioritisation Solid Microsoft 365 stack (Azure AD / Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi (desirable) Strong troubleshooting and analytical skills Confident, professional communicator with customers (technical & non-technical) A cyber security-first mindset Full UK driving licence What You ll Get Company van or mileage paid if you prefer to use own vehicle 29 days holiday (including bank holidays) Pension scheme A genuinely varied role (desk + field) Training and certification support Exposure to modern MSP tools, systems, and security practices All equipment, tools, and branded kit provided A small, experienced, and supportive team where your input matters Interested? Apply today Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency and advertising for this vacancy on behalf of their client.

Service Engineer (Full Training Provided) Field-Based role - You can be located in or around the following areas: Stirling, Dunblane, Alloa, Cumbernauld, Stenhousemuir, Grangemouth, Falkirk, Bathgate, Bo'ness, Linlithgow, Coatbridge, Motherwell, Dunfermline 28,000 - 32,000 + Full Industry Training + Tailored Progression Routes + Company Van Provided + Fuel Card + 28 Days Holiday (Increasing Yearly up to 33) + Pension + Overnight Allowance + Overnight Bonus Are you looking to kick start your career in a role offering full comprehensive industry training from day one? Do you want to work for a company that actively supports your development with clear long-term progression tailored to your aspirations? This well-established company have developed into a multi-faceted leader in their industry through sustained organic growth, and ensuring all employees are well taken care of. With a loyal, growing client base due to consistent delivery of a high-quality service, this company are seeking an ambitious individual that is eager to learn. The ideal candidate is highly motivated to build a career in a niche yet crucial industry through hands-on learning and gaining industry accreditations. This is a unique opportunity to join a company that will support your growth, receiving full industry training from day one with clear progression routes into management. The Role: Full industry specific training, learning how to service essential equipment including pumps, filters and control systems Ongoing supported professional development with clear progression routes tailored to your own ambition Field based role experiencing the Scottish countryside The Person: Hands-on practical person with strong problem-solving skills Full UK driving license Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alfie Derrick at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Sales Manager Nottingham / Hybrid Permanent £45,000 - £55,000 + Bonus About the Role Our well-established client is looking for an experienced and commercially driven Sales Manager to lead the growth of their road safety product portfolio across the UK. This is a strategic technical sales role that combines Business Development, Account Management, Specification Sales, and Customer Relationship Management. Working closely with Contractors, Consultants, Designers, and Key Stakeholders within the Highways and Infrastructure sectors, you will identify opportunities, influence project specifications, and deliver tailored solutions that meet customer needs while driving revenue growth. What s on offer Performance-related bonus Car Allowance Hybrid working Pension scheme Private Healthcare Life Assurance SAYE Scheme Occupational Health support Employee discounts and exclusive offers 25 days annual leave plus Bank Holidays Ongoing training and professional development Key Responsibilities Develop and execute strategic sales plans to achieve revenue and profitability targets through new business development, effective pipeline management, and the growth of existing customer accounts across the highways, infrastructure, and construction sectors. Lead the development of export opportunities for the company's products. Build strong relationships with contractors, consultants, local authorities, National Highways, and key decision-makers. Conduct customer meetings, technical presentations, and site visits to understand project requirements, providing consultative, solution-based sales support and exceptional customer service throughout the project lifecycle to maximise customer satisfaction and retention. Promote and influence the specification of vehicle restraint systems at the earliest stages of project design. Advise customers on the most suitable products based on technical requirements, compliance standards, and project objectives. Negotiate pricing, contracts, and commercial agreements to maximise profitability. Produce accurate sales forecasts, budgets, and performance reports while monitoring market trends, competitor activity, and emerging opportunities to support business growth. Work closely with Operations, Engineering, and Technical teams to ensure seamless project delivery. Maintain accurate customer records using the CRM system and ensure all activities comply with company policies and relevant industry regulations. Essential Skills & Experience Proven experience in Technical Sales or Business Development within highways, infrastructure, construction, or civil engineering (or related field). Strong understanding of specification sales and project-based selling. Experience developing and managing key customer relationships. Excellent negotiation, presentation, and communication skills. Commercially minded with a track record of achieving sales targets. Ability to interpret technical information and recommend appropriate solutions. Proficient with CRM systems and Microsoft Office. Full UK driving licence. Desirable Knowledge of National Highways standards and the UK highways market. Experience of Export or International Sales. Understanding of highway design and specification processes. Please note: Due to the high volume of applications, if you have not heard from us within two weeks, unfortunately your application has been unsuccessful.

Service Director Education, Participation & Skills Plymouth is on the brink of something extraordinary. As one of the UK's newly designated national defence growth areas, the city is seizing a once-in-a-generation opportunity to reshape its economy, inspire its young people and ignite ambition across every community. We're determined to ensure that Plymouth's future is not only prosperous, but shared; so that every child, in every community, can grow up with confidence, aspiration and the skills to succeed. The Children's Services directorate is central to this city-wide mission. Economic growth can only be sustained if children and young people have the ambition, attainment, skills and support to seize the opportunities being created. The city we're building is one where every child can see a future for themselves, supported by a system which works seamlessly to spot difficulties early, responds quickly and effectively, and makes sure help is there as long as it's needed. Reporting to the Director of Children's Services, this role will play a pivotal role in helping our children and young people to live full and happy lives, able to access to world-class provision across learning, alternative provision, SEND, skills and employability. Working in close collaboration with schools, colleges, training providers, universities and industry leaders, you'll ensure we build powerful, inclusive pathways that prepare young people for the opportunities being created by Plymouth's growth agenda, particularly across defence, advanced manufacturing, engineering, digital and other emerging sectors. We'll also ask you to take responsibility for the Child Poverty Strategy, and provide assurance that we are compliant with all legal and regulatory requirements. Candidates will bring extensive knowledge of system leadership, with a track record of leading and developing a successful education and learning function. You'll be able to demonstrate a comprehensive and highly strategic understanding of local government service provision, including all statutory and commercial aspects; and an uncompromising commitment to partnership working, continuous improvement and safeguarding is essential. We'll also look for evidence that you value the voices of service users as highly as we do, and that you understand how to lead change with compassion, optimism and an inspiring vision for better. This is a rare opportunity to shape education and learning at a pivotal moment in Plymouth's future. You'll join an ambitious, supportive leadership team committed to ensuring the city's economic success is matched by better life chances for every child and young person. Please visit to find out more. To arrange an informal conversation with our advising consultants at Faerfield, Dawn Faulkner or Rob Naylor, please call . Closing date: Thursday 23 July.

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm / 9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking for a Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first point of contact for customers via phone and email Logging and managing support requests using a ticketing system Diagnosing and troubleshooting basic technical issues across multiple systems Taking full ownership of tickets, ensuring timely updates and resolution within SLAs Escalating more complex issues to internal teams when required Liaising with third-party providers to arrange engineer visits Preparing quotes for replacement hardware where needed Creating and updating knowledge base articles Contributing ideas to improve processes and customer experience What we're looking for: Proven customer service experience (office, call centre, retail, or similar) Strong communication skills (both written and verbal) Good problem-solving ability and attention to detail Ability to prioritise workload and manage time effectively Comfortable working independently and as part of a team A proactive attitude and willingness to learn Interest in IT or technical support (experience beneficial but not essential) Why apply? Opportunity to build a career in IT / technical support Supportive team environment with ongoing training Varied role with real responsibility and customer impact Interested? Send your CV to TurnerFox Recruitment or call (phone number removed) for more information.

We want a skilled Technical Sales professional with experience of selling industrial consumables and managing OEM accounts to be our new Technical Sales, Key Account Manager, Senior Sales Engineer - visiting customers across the UK, Eire and the Nordic region. You'll build a career within a global manufacture - become an expert in our market with our world class training and excellent support to make you the best you can be. BASIC SALARY: Up to £58,000 BENEFITS: Annual bonus up to 25% of basic salary Full mobile communications set up including mobile & laptop 25 Days Holiday plus bank holidays Generous Pension Scheme (8% company contribution) Life Assurance Healthcare Scheme Childcare Vouchers Company Share Incentive Flexible working from home policy LOCATION: Home based role covering the UK, Eire and Nordic regions. COMMUTABLE LOCATIONS: Birmingham, Bristol, Manchester, Sheffield, Nottingham, Leicester, Rugby, Northampton, Luton, Milton Keynes, Watford, Reading, Liverpool, Peterborough, Oxford, Cambridge JOB DESCRIPTION: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables This Technical Sales role is an 80% account management and 20% new business generation role, developing business with an existing account base, following up and qualifying leads, and building your own customer base through canvassing our CRM system. We have an excellent technical and commercial support system - but no micromanagement! Weekly Teams meetings with your Line Manager are typical, with more detailed monthly 1 to 1's. Covering the UK, Eire and Nordic regions - you'll be working alongside our distribution partners (and often driving their activity). You will book meetings with end users to build relationships and promote products and applications of our full range of industrial components. You'll also support various distribution partners with training and technical guidance on how to sell and provide customer service to their (our) customers. You'll manage your diary, book meetings around a geography to make best use of your time logistically This will include staying away on fully expensed visit loops (hotels, meals, travel etc), but you're in charge of your own schedule. Use SAP (CRM) to record activity. Working against sales targets (often on particular products), call KPI's, and be able to demonstrate a sales pipeline and answer where your turnover is coming from. KEY RESPONSIBILITIES: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables Strategic Account Management - manage and grow established business (80% focus), ensuring retention, expansion, and long-term value creation. Business Development - identify selective new opportunities (20% focus) within OEMs, distributors, and end users. Proposal Development - analyse, refine, and build compelling technical, commercial proposals. Customer Engagement - execute a strategic call plan with a strong emphasis on travel and high-value F2F visits. PERSON SPECIFICATION: Technical Sales, Sales Engineer, Key Account Management OEM: Engineered components, industrial consumables You're an experienced, technically credible sales professional with a proven track record of selling at senior levels within OEMs and global industrial customers. We want: Proven experience managing Tier 1 OEMs, global distributors, and multinational end users Proficiency in value selling (TCO, VAVE, CI, NPI, projectbased selling) Ability to read technical drawings and understand engineering fundamentals Experience of technical sales of bearings and related industrial consumables would be an obvious advantage. We need you to be: A driven, proactive sales professional who takes pride in knowing their data and understanding their customer base An organised self starter who doesn't want or need micromanagement. Our hands off management style relies on good people doing what they say they're going to do Technically minded - comfortable discussing the application of mechanically engineered precision components with end user (OEM) customers. We regret that our client is unable to provide sponsorship for candidates at this time, and would recommend that those candidates who require sponsorship support within the next 3 years need not apply. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structures sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Key Account Manager, Distribution Channel Manager, Sales Manager, Sales Executive, Sales Engineer, Business Development Manager - OEM, Distributor, Precision Engineering, Components, Industrial Consumables, INTERESTED? Please click apply. You will receive an acknowledgement of your application. REF: SP1849, Wallace Hind Selection

We want a skilled Technical Sales professional with experience of selling industrial consumables and managing OEM accounts to be our new Technical Sales, Key Account Manager, Senior Sales Engineer - visiting customers across the UK, Eire and the Nordic region. You'll build a career within a global manufacture - become an expert in our market with our world class training and excellent support to make you the best you can be. BASIC SALARY: Up to £58,000 BENEFITS: Annual bonus up to 25% of basic salary Full mobile communications set up including mobile & laptop 25 Days Holiday plus bank holidays Generous Pension Scheme (8% company contribution) Life Assurance Healthcare Scheme Childcare Vouchers Company Share Incentive Flexible working from home policy LOCATION: Home based role covering the UK, Eire and Nordic regions. COMMUTABLE LOCATIONS: Birmingham, Bristol, Manchester, Sheffield, Nottingham, Leicester, Rugby, Northampton, Luton, Milton Keynes, Watford, Reading, Liverpool, Peterborough, Oxford, Cambridge JOB DESCRIPTION: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables This Technical Sales role is an 80% account management and 20% new business generation role, developing business with an existing account base, following up and qualifying leads, and building your own customer base through canvassing our CRM system. We have an excellent technical and commercial support system - but no micromanagement! Weekly Teams meetings with your Line Manager are typical, with more detailed monthly 1 to 1's. Covering the UK, Eire and Nordic regions - you'll be working alongside our distribution partners (and often driving their activity). You will book meetings with end users to build relationships and promote products and applications of our full range of industrial components. You'll also support various distribution partners with training and technical guidance on how to sell and provide customer service to their (our) customers. You'll manage your diary, book meetings around a geography to make best use of your time logistically This will include staying away on fully expensed visit loops (hotels, meals, travel etc), but you're in charge of your own schedule. Use SAP (CRM) to record activity. Working against sales targets (often on particular products), call KPI's, and be able to demonstrate a sales pipeline and answer where your turnover is coming from. KEY RESPONSIBILITIES: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables Strategic Account Management - manage and grow established business (80% focus), ensuring retention, expansion, and long-term value creation. Business Development - identify selective new opportunities (20% focus) within OEMs, distributors, and end users. Proposal Development - analyse, refine, and build compelling technical, commercial proposals. Customer Engagement - execute a strategic call plan with a strong emphasis on travel and high-value F2F visits. PERSON SPECIFICATION: Technical Sales, Sales Engineer, Key Account Management OEM: Engineered components, industrial consumables You're an experienced, technically credible sales professional with a proven track record of selling at senior levels within OEMs and global industrial customers. We want: Proven experience managing Tier 1 OEMs, global distributors, and multinational end users Proficiency in value selling (TCO, VAVE, CI, NPI, projectbased selling) Ability to read technical drawings and understand engineering fundamentals Experience of technical sales of bearings and related industrial consumables would be an obvious advantage. We need you to be: A driven, proactive sales professional who takes pride in knowing their data and understanding their customer base An organised self starter who doesn't want or need micromanagement. Our hands off management style relies on good people doing what they say they're going to do Technically minded - comfortable discussing the application of mechanically engineered precision components with end user (OEM) customers. We regret that our client is unable to provide sponsorship for candidates at this time, and would recommend that those candidates who require sponsorship support within the next 3 years need not apply. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structures sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Key Account Manager, Distribution Channel Manager, Sales Manager, Sales Executive, Sales Engineer, Business Development Manager - OEM, Distributor, Precision Engineering, Components, Industrial Consumables, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP1849, Wallace Hind Selection

Job Title: Senior Manufacturing Engineer Location: Bedfordshire The Manufacturing Engineer designs, implements, and optimizes large-scale Wire Arc Additive Manufacturing processes for aerospace components. This role focuses on the development of processes for complex, near-net-shape metallic structures from design to production, ensuring strict compliance with aviation quality and safety standards. Key Responsibilities Process Development: Establish, validate, and optimize WAAM deposition parameters (current, voltage, travel speed, shielding gas flow) for aerospace alloys like Titanium, Inconel, and Aluminium. Path Planning & Simulation: Utilize specialized additive software to generate, simulate, and optimize multi-axis robot/CNC deposition paths to prevent collisions and minimize thermal distortion. Thermal Management: Design and execute thermal control strategies, including inter-pass temperature monitoring and in process cooling, to manage residual stress and microstructural integrity. NPI Support: Lead New Product Introduction (NPI) by transforming aerospace CAD models into WAAM-optimized, near-net-shape geometries ready for post-process machining. Equipment Integration: Program, configure, and maintain integrated WAAM cells, including robotic manipulators (ABB), power sources (Fronius) and environmental enclosures. Quality & Qualification: Ensure all manufacturing processes conform to aerospace standards such as AS9100 and emerging additive manufacturing regulations (e.g., ASTM F42, SAE AMS7039). Key Skills & Competencies Additive Software: High proficiency in WAAM-specific slicing and path-generation software. Robotics & Automation: Competence in programming multi-axis industrial robots and integrating sensor feedback loops for real-time process monitoring. Aerospace Metallurgy: Deep understanding of solidification mechanics, phase transformations, and defect generation (porosity, cracking) in wire-fed arc deposition. Subtractive Integration: Strong knowledge of how WAAM near-net shapes interface with subsequent precision CNC machining operations. Root Cause Analysis: Mastery of problem-solving frameworks (8D, FMEA, 5 Whys) to troubleshoot deposition anomalies and microstructural defects. I am keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Senior Manufacturing Engineer in my team, this is the opportunity for you! You will need to hold or be eligible to hold SC clearance. So, if you are interested in joining a well-established, renowned organisation working with experts in their field as the next Senior Manufacturing Engineer, hit that apply button now! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

We want a skilled Technical Sales professional with experience of selling industrial consumables and managing OEM accounts to be our new Technical Sales, Key Account Manager, Senior Sales Engineer - visiting customers across the UK, Eire and the Nordic region. You'll build a career within a global manufacture - become an expert in our market with our world class training and excellent support to make you the best you can be. BASIC SALARY: Up to £58,000 BENEFITS: Annual bonus up to 25% of basic salary Full mobile communications set up including mobile & laptop 25 Days Holiday plus bank holidays Generous Pension Scheme (8% company contribution) Life Assurance Healthcare Scheme Childcare Vouchers Company Share Incentive Flexible working from home policy LOCATION: Home based role covering the UK, Eire and Nordic regions. COMMUTABLE LOCATIONS: Birmingham, Bristol, Manchester, Sheffield, Nottingham, Leicester, Rugby, Northampton, Luton, Milton Keynes, Watford, Reading, Liverpool, Peterborough, Oxford, Cambridge JOB DESCRIPTION: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables This Technical Sales role is an 80% account management and 20% new business generation role, developing business with an existing account base, following up and qualifying leads, and building your own customer base through canvassing our CRM system. We have an excellent technical and commercial support system - but no micromanagement! Weekly Teams meetings with your Line Manager are typical, with more detailed monthly 1 to 1's. Covering the UK, Eire and Nordic regions - you'll be working alongside our distribution partners (and often driving their activity). You will book meetings with end users to build relationships and promote products and applications of our full range of industrial components. You'll also support various distribution partners with training and technical guidance on how to sell and provide customer service to their (our) customers. You'll manage your diary, book meetings around a geography to make best use of your time logistically This will include staying away on fully expensed visit loops (hotels, meals, travel etc), but you're in charge of your own schedule. Use SAP (CRM) to record activity. Working against sales targets (often on particular products), call KPI's, and be able to demonstrate a sales pipeline and answer where your turnover is coming from. KEY RESPONSIBILITIES: Technical Sales, Sales Engineer, Key Account Manager - OEM, engineered components, industrial consumables Strategic Account Management - manage and grow established business (80% focus), ensuring retention, expansion, and long-term value creation. Business Development - identify selective new opportunities (20% focus) within OEMs, distributors, and end users. Proposal Development - analyse, refine, and build compelling technical, commercial proposals. Customer Engagement - execute a strategic call plan with a strong emphasis on travel and high-value F2F visits. PERSON SPECIFICATION: Technical Sales, Sales Engineer, Key Account Management OEM: Engineered components, industrial consumables You're an experienced, technically credible sales professional with a proven track record of selling at senior levels within OEMs and global industrial customers. We want: Proven experience managing Tier 1 OEMs, global distributors, and multinational end users Proficiency in value selling (TCO, VAVE, CI, NPI, projectbased selling) Ability to read technical drawings and understand engineering fundamentals Experience of technical sales of bearings and related industrial consumables would be an obvious advantage. We need you to be: A driven, proactive sales professional who takes pride in knowing their data and understanding their customer base An organised self starter who doesn't want or need micromanagement. Our hands off management style relies on good people doing what they say they're going to do Technically minded - comfortable discussing the application of mechanically engineered precision components with end user (OEM) customers. We regret that our client is unable to provide sponsorship for candidates at this time, and would recommend that those candidates who require sponsorship support within the next 3 years need not apply. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structures sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Key Account Manager, Distribution Channel Manager, Sales Manager, Sales Executive, Sales Engineer, Business Development Manager - OEM, Distributor, Precision Engineering, Components, Industrial Consumables, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP1849, Wallace Hind Selection

Field Service Engineer -Water Instrumentation Regional Patch (Covering Wolverhampton, West Midlands, Gloucestshire, Shropshire). 30,000 - 40000 + Monday to Friday (38.5 Hours) + Training and Progression + Overtime + Company Vehicle (EV) + Private Medical + Early Finish Fridays (12:45pm). If you are an ambitious, electrically trained Engineer seeking your next challenge, this is your chance to join a forward-thinking organisation that invests heavily in its people. My client will look at trainee staff, paying a starting salary of 30K, up to experienced instrumentation candidates, paying 40K. You will receive industry-leading training and given a clear path for progression. This is a fantastic chance to join a role that supports your professional growth while offering a healthy work-life balance, through a days-based role and early finishes on Fridays. This growing company specialises in the treatment and maintenance of water instrumentation. They are currently looking for a driven, hands-on Field Service Engineer to help strengthen their team. This is a Monday to Friday, field-based role. The Key responsibility of the role includes travel to customer sites to conduct planned preventative maintenance and servicing of water instrumentation, customer liaison and stock management. The Role: Home/Field-based role covering a local patch Maintenance of clean water instrumentation. Monday to Thursday 8am-5pm (12:45pm finish Fridays). Training and development provided The person: Experienced/trained in electrical maintenance. Holds a full UK driving license. Based in the Wolverhampton area Full right to work in the UK. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Marketing & Communications Manager will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables. The successful Marketing & Communications Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse. Key Responsibilities of the Marketing & Communications Manager will include: Develop and deliver marketing campaigns, digital content, and promotional materials to support products and services Manage internal and external communications, including newsletters, announcements, and customer updates Coordinate social media, website content, and digital channels to strengthen brand presence Create marketing assets such as case studies, press releases, video content, and event materials Collaborate with stakeholders to ensure consistent messaging aligned with business priorities Prepare presentations, briefing packs, and promotional materials for customers and events Monitor performance insights while maintaining accurate documentation, reporting, and compliance with BMS standards For the Marketing & Communications Manager role, we are keen to receive CV's from candidates who possess: Excellent communication skills with the ability to present complex information clearly and tailor messaging to different audiences Strong organisational and time management abilities, capable of handling multiple priorities and meeting deadlines Creative, proactive, and analytical mindset with a focus on problem-solving and continuous improvement Ability to work collaboratively across teams while also independently managing tasks from concept to completion Good understanding of marketing tools, branding, performance metrics, and proficiency in Microsoft Office, with additional knowledge of CMS, project management, and data tools being beneficial Salary & Benefits: up to 45,000 p/a Annual bonus Monday to Friday 37.5 hours per week 25 Days annual leave + Bank holidays (33 days total) + 12 Additional flex days earned through overtime Health Shield membership Company pension contributions of up to 8% Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role. To apply for the Marketing & Communications Manager role, please click "Apply Now" and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.

Commercial Manager Role Purpose Provide pre- and post-contract commercial support across designated projects, ensuring delivery within agreed cost and time targets. Act as the key commercial interface between Project Managers, Work Package Managers, stakeholders, suppliers, and subcontractors. Key Responsibilities Manage commercial aspects of assigned work packages (e.g. design, installation, testing & commissioning, materials, telecoms, power, civil engineering, and professional services). Control and manage project changes and variations. Support Project Managers and Engineering teams on contractual and commercial matters. Monitor costs, budgets, forecasts, and financial performance. Identify, manage, and mitigate commercial risks. Contribute to internal and external commercial reporting. Ensure compliance with company processes, governance, and document control requirements. Maintain effective relationships with finance, project teams, suppliers, subcontractors, and clients. Keep accurate and auditable commercial records. Requirements Experience as a Quantity Surveyor, Contracts Administrator, or similar commercial role within a contractor-led project environment. Background in rail, engineering, construction, defence, IT, or related industries. Degree qualified (or equivalent) and ideally working towards or holding a professional qualification (e.g. RICS). Strong commercial and contractual management experience. Ability to manage direct labour and subcontractor costs. Experience assessing changes, variations, cost forecasting, and earned value/progress measurement. Strong negotiation, financial, and commercial skills. Self-motivated with the ability to work independently and under pressure. Excellent stakeholder management and communication skills.

Job Title: Field Network Installation Engineer Location: Cromer, Norfolk Salary: 30,000 to 35,000 Benefits: Pension, 23 days holiday plus bank holidays, Role summary This role is primarily based at their Cromer office. You will work mainly from this location, supporting network operations, customer systems, workshop preparation and technical tasks. You will also be required to work out on the road, carrying out installations and support visits at customer sites. Site work will include WiFi installations, CCTV installations, network cabling, router and switch installations, radio link work, broadband and connectivity setups, and other field-based technical duties required by the business. Key responsibilities Work mainly from the Cromer office, supporting day-to-day technical and installation operations. Attend customer sites to install, configure and test WiFi systems, CCTV systems, network equipment and related services. Install and terminate network cabling where required. Configure routers, switches, access points, cameras and other customer equipment. Carry out fault finding on customer networks, broadband services, wireless links and site equipment. Prepare equipment in the office before installation, including testing, labelling and documentation. Keep accurate records of work completed, equipment installed, site notes, passwords and configuration details. Communicate clearly with customers, colleagues and suppliers during installations and support visits. Follow company procedures for health and safety, working at height, cable routing and customer site access. Support other technical tasks as required by the business. Location and travel requirements The role will be mostly based at Cromer The engineer must be willing to travel to customer sites as part of their normal duties. Road-based work will include planned installations, service calls and site surveys. The mix of office-based and field-based work will vary depending on business needs and customer demand. Skills and experience Good understanding of computer networks, routers, switches, WiFi and IP addressing. Good understanding of running network cables, and other low voltage cables. Experience with WiFi access points, CCTV systems or structured cabling would be useful. Ability to troubleshoot technical issues in a practical and methodical way. Good customer service skills and a professional approach on customer sites. Ability to work alone, manage time and complete work to a good standard. Full UK driving licence or ability to travel to customer sites as required. Personal qualities Reliable, practical and willing to learn. Comfortable working in both office and customer site environments. Good attention to detail when installing, testing and documenting systems. Willing to support a small technical team across a varied workload. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Mechanical Fitter (HGV, Plant & Agri) 32,000 - 35,000 + Van + Training + Progression + Overtime + Company Benefits Middlesbrough Are you a Service Technician with an agricultural background, or similar, looking to join a company that offers clear career progression, plenty of overtime opportunities to boost your earnings, and specialist training? On offer is the chance to join a well-established and growing company with 13 sites across the North of England. As an authorised dealership, they have a strong reputation in the agricultural sector and offer a stable environment with opportunities for long-term career development. In this field-based role, you will be responsible for carrying out routine maintenance, diagnostics, servicing, and repairs across a wide range of agricultural machinery. Working both independently and on-site, you will ensure equipment is operating efficiently and reliably, using your technical expertise to identify faults and deliver high-quality, timely solutions for customers. This role would suit a Service Technician with an agricultural background, or similar, who is looking to move into a field-based position with a company that offers clear progression pathways and the opportunity to significantly boost earnings through overtime. The Role: Field-based role covering maintenance, diagnostics, servicing, and repair of agricultural machinery. Specialist industry product training Monday to Friday 8am - 5pm The Person: Service Technician background or similar Agricultural background or similar Drivers licence Commutable to Middlesbrough Job Advert: BBBH25027E Service, Engineer, Technician, Tech, Mechanical, Field, Patch, Agriculture, Training, Plant, Billingham, Darlington, Stockton, Middlesbrough If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Graduate Sales Engineer (Mechanical) 28,000 - 30,000 OTE 37K + 25% Commission + Training + Progression + Flexitime + Bonus Oxford Are you an aspiring graduate with a degree in Mechanical Engineering or a related field, eager to launch your career in a rewarding sales role with a fast-growing and innovative company that provides hands-on training and an attractive commission scheme, supporting your progression into a fully qualified Technical Sales Engineer? In this role you will be the go-to expert for technical customer queries. You will work closely with clients, understand their needs and requirements and propose tailored technical solutions for them. You will prepare quotes and costings, occasionally attend sites and be responsible for the development and delivery of these solutions. This company have been operating for over 2 decades and are a leading designer and manufacturer of temperature control equipment for cryogenic research. They are major supplier for universities such as Oxford and Cambridge and private businesses. They are experiencing significant growth and are looking for a graduate to train and develop. This role would suit a mechanical engineering graduate, who is eager to take on an exciting opportunity to develop their sales skills, within a company that offers ample training, progression and a great commission structure. The Role: Responding to technical customer queries and create tailored solutions Prepare quotations and costings for products and services Conduct product demonstrations and presentations to showcase features and benefits Support customers on technical and procurement matters from pre to post sales Monday - Thursday, 8am-4:30pm and Friday 8:30am-1pm The Person: Mechanical Engineering graduate Looking for a career in Technical sales Reference Number: BBBH 25567b Technical, Sales Engineer, Engineering, Calculations, Guidelines, Cryogenics, Temperature, Magnetic, Quantum, Vibrations, Oxford, Didcot, Carterton, Eynsham, Abingdon If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Overview Expleo is seeking a Data Engineer / Data Scientist with a strong background in IT quality, testing, and aerospace engineering to join our dynamic team in Derby. This role is ideal for someone who thrives in high-integrity environments and is passionate about ensuring data accuracy, reliability, and performance in mission-critical systems. You'll work at the intersection of Python development, data validation, and engineering analytics, supporting aerospace programmes with cutting-edge tools and methodologies. Responsibilities Rapidly design, configure & deploy EHM solutions to support the service and improve its effectiveness. Capture requirements for EHM improvements through Value Delivery Board, Project Zero and any other relevant forums. Design and implement automated testing frameworks to validate data pipelines and ensure compliance with aerospace standards. Develop and maintain Python scripts for data validation, anomaly detection, and quality assurance. Analyse complex datasets to identify trends, inconsistencies, and optimisation opportunities. Collaborate with engineering and IT teams to define data requirements, testing protocols, and quality benchmarks. Respond to in-service issues by reconfiguring live data streams and deploying new analytics to maintain fleet-level data integrity. Drive continuous improvement initiatives, embedding best practices in IT quality and testing across the data lifecycle. Work with customers to enhance the value of EHM services & identify future EHM opportunities. Qualifications Degree in Aero Engineering, Data Science, Computer Science, Data Engineering or relevant experience in EHM service, engine performance or service engineering or a related field. Essential skills Python expertise - able to design, test, and optimise robust scripts and frameworks for data analysis, automation, and quality assurance. Strong proficiency in SQL for querying, manipulation, and quality assurance. Solid understanding of IT quality principles, testing methodologies, and defect management. Strong analytical and problem-solving skills, with attention to detail and ability to meet tight deadlines. Excellent communication and collaboration skills across technical and non-technical teams. Familiarity with Azure cloud-based data platforms is desirable. Focused on results, able to work under pressure, equally capable of managing short term deadlines and long-term projects. Positive attitude to work, strong team working skills and ethical behaviour, being able to work with minimum supervision. Strong IT user & configuration skills (to include applications such as SQL, Power BI, Matlab, Phyton, MS Azure, Databricks) Experience Knowledge of statistical analysis and data modelling techniques. Experience with data quality monitoring tools or test automation frameworks. Experience with MATLAB or similar engineering analysis tools is preferred. Aerospace or engineering sector experience, ideally in Engine Health Monitoring, Engine Performance, or Service Engineering. Proven experience in testing & validation - building automated checks, ensuring data integrity, and applying Python in complex engineering or aerospace contexts. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible. Communicating and promoting vacancies. Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.

Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Stockport - Basic Salary £28,000 - £42,000 Per Annum Package Overview: £28,000- £42,000 (negotiable depending on experience) Plenty of opportunities to increase earnings if wanted Company vehicle, pension scheme, fuel card, laptop & mobile phone Hours of work- Monday to Friday (40 hours a week) Excellent progression and training opportunities Area covered North West Field based role covering a number of sites The work is strategically allocated based on each engineer s location Company Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) An excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry. This growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors. You will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer s strengths and location to ensure high standards and efficiency. The role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities: Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications. Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance. Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations. Carry out system upgrades or modifications to meet client requirements and comply with updated standards. Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs. Work closely with team members and other trades on-site to ensure seamless project delivery. Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience: Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems. Excellent fault-finding and problem-solving abilities. Ability to interpret technical drawings and specifications. Good understanding of British Standards and industry regulations. Ability to work independently and as part of a team. Strong organisational and time management skills. A methodical and detail-oriented approach to work. A commitment to health and safety practices. Proven experience in the installation, maintenance, and servicing of fire and security. Previous experience in both domestic and commercial environments is advantageous. Why apply for this role? Excellent training and development opportunities. Plenty of opportunities to increase your earnings. Excellent work life balance. Supportive work environment. Carefully planned out work schedules. Opportunities to train in other areas across the business. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning.

Senior Design Engineer Civil Engineering / Infrastructure We are recruiting on behalf of our client, one of the UK's leading privately owned civil engineering and infrastructure specialists. With over 40 years of experience delivering design, civil engineering and maintenance services, our client operates across a range of sectors including: Water Transport Built Environment Energy Working as a tier one partner for blue-chip, regulated and private sector clients, they deliver projects through major frameworks, joint ventures, alliances and standalone contracts. Their direct delivery model, combined with a strong focus on employee development and long-term relationships, has helped establish them as a trusted name within the UK infrastructure sector. The business employs over 1,200 people nationwide and offers specialist expertise in: Tunnelling MEICA Temporary and Permanent Design Steel Fabrication Signs (Design and Fabrication) Health & Safety Equipment and Products, including PPE This is an excellent opportunity to join a well-established organisation delivering major infrastructure projects across the UK. The Role The purpose of this role is to lead and carry out detailed structural design and checking of temporary works and permanent works for civil engineering projects, while providing technical support and design assistance to operational teams. Key Responsibilities Technical Design Lead, prepare and oversee detailed technical designs, including calculations, drawings, risk assessments and design certificates. Undertake preliminary designs and coordinate with internal and external parties. Obtain independent checks and third-party technical approvals where required. Ensure design outputs meet CDM requirements, health and safety standards and environmental compliance. Technical Support Provide technical information and engineering advice. Develop value-engineered alternative solutions during both design and construction phases. Review method statements for complex or unusual construction methodologies. Review defects and compensation events and advise on suitable engineering solutions. Administrative Support Assist with the approval of external suppliers. Support the development and maintenance of technical design procedures, standards and processes. Obtain or provide pricing information for estimating purposes. General Responsibilities Liaise with clients, customers, suppliers and third parties as required. Promote engineering best practice across the business. Support the promotion of the company and its capabilities to customers. About You Essential Previous experience within the structural engineering field. Experience in the detailed design of structures, including temporary and/or permanent works. Experience using frame analysis software, structural design software and CAD software. Ability to undertake calculations manually and using software such as MathCAD. Working knowledge of Eurocodes, BS 5975 and other relevant structural design standards. Experience carrying out structural calculations, analysis and developing or following structural methodologies. Degree, or equivalent qualification, in Structural Engineering or Civil Engineering. Thorough understanding of structural engineering principles. Knowledge of construction processes and methodologies. Ability to ensure designs meet performance, safety, quality and cost requirements. Strong communication skills and the ability to work effectively with a range of stakeholders. Ability to identify structural suitability and critical load cases. Able to work independently while supporting and mentoring others. Desirable A combination of site-based and design office experience. Incorporated or Chartered membership with a relevant professional institution, or currently working towards accreditation. CSCS Card. What's on Offer Our client is committed to investing in its people and creating an environment where employees are supported throughout their careers. Benefits include: Competitive salary Company Pension Life Assurance Private Medical Insurance 25 days annual leave plus 8 bank holidays and loyalty days 8 hours paid volunteering leave Employee Assistance Programme Flexible benefits via salary sacrifice Company car, green car scheme, car allowance or van (role dependent) Leadership and management training and coaching Regular performance reviews and career development support Internal and external training opportunities Continuous service awards Long-term job security through major infrastructure frameworks and secured projects Genuine opportunities for career progression and promotion from within If you are an experienced Structural or Civil Design Engineer looking to work on technically challenging infrastructure projects within a well-established and growing organisation, we would be delighted to hear from you. Please apply with an updated CV.

Job Title: Comms Maintenance Engineer Location: Field-based role, St Asaph, Denbighshire, North Wales Salary: 30,000 - 35,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8.5 hours per day during these times inc. a 30-minute lunch break. Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site Visits (Escalations): Attend customer sites where remote resolution is not possible. Installations & Changes: Support installations and system changes requiring specialist knowledge. Knowledge & Continual Improvement: Document fixes and contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in a telecoms or MSP environment in a 2nd line or specialist role. Strong understanding of SIP, RTP, NAT and VoIP systems. Experience with routing, switching, VLANs and QoS. Ability to diagnose complex issues across network and voice layers. Excellent problem-solving and communication skills. Ability to prioritise workload and manage escalated tickets effectively. Full UK driving licence (clean). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Maintenance Technician, Telecoms Engineer, Comms Engineer, Field Based Telecoms Engineer, 2nd Line Engineer, 2nd Line Support Technician, MSP Engineer, Telecommunications Support Technician will also be considered for this role.