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Autograph Recruitment
Private Client Tax Manager
Autograph Recruitment
Private Client Tax Manager Somerset (Full-Time / Part-Time Considered) A well-established and growing accountancy practice in Somerset is looking to recruit an experienced Private Client Tax professional to join their expanding team. This is an excellent opportunity to join a collaborative and forward-thinking firm, working closely with experienced accountants and partners, and gaining exposure to a diverse client base ranging from SME business owners to high-net-worth individuals. The Role Managing your own portfolio of private clients, with support from senior leadership Preparing personal tax returns and computations within deadlines Acting as a key point of contact, building strong client relationships Supporting clients across all aspects of their tax affairs, including advisory work Proactively managing workflows and prioritising day-to-day tasks Assisting with ad hoc projects such as tax enquiries, disclosures, and international tax matters Contributing to process improvements and use of technology within the team Working Environment The firm has a strong team-focused culture and values in-office collaboration. While flexible working arrangements are supported (including reduced hours and job shares), this is primarily an office-based role. You will be given autonomy in your work, alongside ongoing support and development opportunities to help you progress your career. Experience Required Minimum 5+ years experience in a similar tax-focused role Strong practical knowledge of personal tax compliance Experience managing client relationships Background within an accountancy practice environment Personal Attributes Self-motivated and proactive Strong communication and interpersonal skills High level of professionalism and confidentiality Excellent attention to detail and organisational skills Positive, personable, and team-oriented approach Salary & Benefits Salary from circa £42,000+ (pro rata), depending on experience 23 days holiday + bank holidays (with increases for service) Holiday carry-over option Private healthcare Employee Assistance Programme Pension with death in service benefit Additional incentive/commission schemes Additional Information Full-time (35 hours) or part-time (minimum 28 hours) considered Office-based role in Somerset Strong progression and development opportunities available Please apply for this role if of interest to you, Or please do give me a call on (phone number removed).
Jul 01, 2026
Full time
Private Client Tax Manager Somerset (Full-Time / Part-Time Considered) A well-established and growing accountancy practice in Somerset is looking to recruit an experienced Private Client Tax professional to join their expanding team. This is an excellent opportunity to join a collaborative and forward-thinking firm, working closely with experienced accountants and partners, and gaining exposure to a diverse client base ranging from SME business owners to high-net-worth individuals. The Role Managing your own portfolio of private clients, with support from senior leadership Preparing personal tax returns and computations within deadlines Acting as a key point of contact, building strong client relationships Supporting clients across all aspects of their tax affairs, including advisory work Proactively managing workflows and prioritising day-to-day tasks Assisting with ad hoc projects such as tax enquiries, disclosures, and international tax matters Contributing to process improvements and use of technology within the team Working Environment The firm has a strong team-focused culture and values in-office collaboration. While flexible working arrangements are supported (including reduced hours and job shares), this is primarily an office-based role. You will be given autonomy in your work, alongside ongoing support and development opportunities to help you progress your career. Experience Required Minimum 5+ years experience in a similar tax-focused role Strong practical knowledge of personal tax compliance Experience managing client relationships Background within an accountancy practice environment Personal Attributes Self-motivated and proactive Strong communication and interpersonal skills High level of professionalism and confidentiality Excellent attention to detail and organisational skills Positive, personable, and team-oriented approach Salary & Benefits Salary from circa £42,000+ (pro rata), depending on experience 23 days holiday + bank holidays (with increases for service) Holiday carry-over option Private healthcare Employee Assistance Programme Pension with death in service benefit Additional incentive/commission schemes Additional Information Full-time (35 hours) or part-time (minimum 28 hours) considered Office-based role in Somerset Strong progression and development opportunities available Please apply for this role if of interest to you, Or please do give me a call on (phone number removed).
Anderson Recruitment Ltd
Trainee Mortgage Advisor
Anderson Recruitment Ltd Gloucester, Gloucestershire
Our client, a very successful and multi-award-winning estate agency, based in Quedgeley are looking for a Trainee Mortgage Advisor to join their Financial Services team. This is an excellent foot in the door to the mortgage advisory world where you will begin assisting with all mortgage administration, working closely alongside experienced advisors with the view to them progress into an advisory role yourself. Whether you have recently completed your CeMap qualification and are looking to get some hands on experience or you are completely new to the world of mortgage advice but wish to build a career in this area, this could be the perfect job for you! Key Responsibilities: -Support the mortgage team with administration of mortgage and protection applications - Regular liaison with lenders, providers, Solicitors and clients to obtain updates and ensure a smooth process from start to finish -Conducting face-to-face and telephone appointments with clients -Giving clients advice & recommendations -Ensuring all documents are uploaded and communications are recorded on the appropriate systems -Dealing with incoming calls, emails and post -Responding quickly and effectively to all communication from clients -Motivating and communicating with colleagues Candidate Attributes: -Previous experience in an administrative or customer focussed office role -CeMap qualification (at least level 1) -Strong IT skills, including experience using Microsoft Office -Confident communication skills - written and verbal -Reliable and committed -The ability to work within a team and to deadlines Hours: Monday - Friday, 9am - 5pm with occasional Saturdays (time off given in lieu) Salary: £25,000 - £27,000 per annum depending on experience + car allowance and commission structure once fully trained
Jul 01, 2026
Full time
Our client, a very successful and multi-award-winning estate agency, based in Quedgeley are looking for a Trainee Mortgage Advisor to join their Financial Services team. This is an excellent foot in the door to the mortgage advisory world where you will begin assisting with all mortgage administration, working closely alongside experienced advisors with the view to them progress into an advisory role yourself. Whether you have recently completed your CeMap qualification and are looking to get some hands on experience or you are completely new to the world of mortgage advice but wish to build a career in this area, this could be the perfect job for you! Key Responsibilities: -Support the mortgage team with administration of mortgage and protection applications - Regular liaison with lenders, providers, Solicitors and clients to obtain updates and ensure a smooth process from start to finish -Conducting face-to-face and telephone appointments with clients -Giving clients advice & recommendations -Ensuring all documents are uploaded and communications are recorded on the appropriate systems -Dealing with incoming calls, emails and post -Responding quickly and effectively to all communication from clients -Motivating and communicating with colleagues Candidate Attributes: -Previous experience in an administrative or customer focussed office role -CeMap qualification (at least level 1) -Strong IT skills, including experience using Microsoft Office -Confident communication skills - written and verbal -Reliable and committed -The ability to work within a team and to deadlines Hours: Monday - Friday, 9am - 5pm with occasional Saturdays (time off given in lieu) Salary: £25,000 - £27,000 per annum depending on experience + car allowance and commission structure once fully trained
Employment Specialists Ltd
Insurance Advisor
Employment Specialists Ltd Colchester, Essex
An established, customer-focused Insurance business in the Colchester / North Essex area is looking for a Insurance Advisor to join their friendly, growing team.This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as Insurance Advisor You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for from the Insurance Advisor Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Minimum 5 GCSEs (or equivalent), including Maths and English Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge + sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme
Jul 01, 2026
Full time
An established, customer-focused Insurance business in the Colchester / North Essex area is looking for a Insurance Advisor to join their friendly, growing team.This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as Insurance Advisor You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for from the Insurance Advisor Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Minimum 5 GCSEs (or equivalent), including Maths and English Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge + sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme
Resource Matters Ltd
Financial Advisor
Resource Matters Ltd East Grinstead, Sussex
Financial Advisor - Clients Provided, Lead generation Support - client recruiting now! Basic £50,000 - £90,000 bonuses car package benefits - £100k OTE Our Client one of the most popular and well known blue chip firms in the country are expanding their unique business model across the UK. They provide tailored holistic financial advice products and services to HNW clients and their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Advisor , Financial Advisors/IFA's/Wealth Managers or Mortgage Advisors who are looking to progress their careers and deal with professional clients. This is a wonderful opportunity for a successful and established Financial Advisor to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped bonuses, annual bonuses, laptop, smart phone, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Advisor role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543
Jul 01, 2026
Full time
Financial Advisor - Clients Provided, Lead generation Support - client recruiting now! Basic £50,000 - £90,000 bonuses car package benefits - £100k OTE Our Client one of the most popular and well known blue chip firms in the country are expanding their unique business model across the UK. They provide tailored holistic financial advice products and services to HNW clients and their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Advisor , Financial Advisors/IFA's/Wealth Managers or Mortgage Advisors who are looking to progress their careers and deal with professional clients. This is a wonderful opportunity for a successful and established Financial Advisor to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped bonuses, annual bonuses, laptop, smart phone, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Advisor role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543
VAST Services (1920)
Accountant (Community Accounts)
VAST Services (1920) Stoke-on-trent, Staffordshire
As an Accountant, you will provide high-quality accountancy and financial support services to VCSE organisations, including charities, CICs and social enterprises. You will prepare statutory and management accounts, support payroll and taxation requirements, and provide practical advice to trustees and staff. You will also help organisations develop good financial systems, strengthen governance and plan for sustainability. This is a varied and rewarding role for someone who enjoys combining technical accounting expertise with advisory work and a strong commitment to community impact. What We're Looking For We are looking for someone who: Holds a recognised accountancy qualification or has extensive equivalent experience Has strong bookkeeping and accountancy skills Is confident presenting financial information to non-financial audiences, including trustees Has experience using computerised accounting systems Demonstrates excellent attention to detail, organisation and communication skills Is able to work collaboratively and flexibly as part of a supportive team Shares our commitment to equality, inclusion and supporting the VCSE sector Experience of charity accounting, independent examinations, payroll and supporting organisations to develop financial systems would be advantageous. About Us VAST is a registered charity dedicated to supporting and strengthening the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke-on-Trent. We work to empower local organisations, foster collaboration and build resilient, sustainable community groups. Our Community Accountancy Service plays a vital role in helping charities, social enterprises and community organisations operate effectively, meet their regulatory responsibilities and make informed financial decisions. Why Join Us? At VAST, you'll be part of a values-driven organisation making a tangible difference to local communities. We offer a supportive, inclusive working environment and opportunities to develop your skills while helping others thrive. The Role Accountant (Community Accounts) Salary: £28,000 - £34,000 per annum (depending on experience) Hours: 37 hours per week (part-time applications considered) Location: The Dudson Centre, Stoke-on-Trent, with some work at client premises and scope for flexible/hybrid working Benefits: 5% pension contribution 22 days annual holiday plus 3 concessionary days and bank holidays (pro rata for part-time staff) How to Apply A CV , and A personal statement of no more than three sides of A4 , explaining: Why you like to work as part of VASTs Community Accounts team Why you would be a good fit for the role How your skills and experience meet the essential requirements, and if applicable the desirable requirements of the post Closing Date: This is an ongoing recruitment process. We are actively recruiting for this post and as such will schedule interviews as suitable applications come in, so strongly encourage early applications. VAST is an equal opportunity employer. We welcome applications from all sections of the community and are committed to equity, equality, diversity and inclusion. Reasonable adjustments are available throughout the recruitment process.
Jul 01, 2026
Full time
As an Accountant, you will provide high-quality accountancy and financial support services to VCSE organisations, including charities, CICs and social enterprises. You will prepare statutory and management accounts, support payroll and taxation requirements, and provide practical advice to trustees and staff. You will also help organisations develop good financial systems, strengthen governance and plan for sustainability. This is a varied and rewarding role for someone who enjoys combining technical accounting expertise with advisory work and a strong commitment to community impact. What We're Looking For We are looking for someone who: Holds a recognised accountancy qualification or has extensive equivalent experience Has strong bookkeeping and accountancy skills Is confident presenting financial information to non-financial audiences, including trustees Has experience using computerised accounting systems Demonstrates excellent attention to detail, organisation and communication skills Is able to work collaboratively and flexibly as part of a supportive team Shares our commitment to equality, inclusion and supporting the VCSE sector Experience of charity accounting, independent examinations, payroll and supporting organisations to develop financial systems would be advantageous. About Us VAST is a registered charity dedicated to supporting and strengthening the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke-on-Trent. We work to empower local organisations, foster collaboration and build resilient, sustainable community groups. Our Community Accountancy Service plays a vital role in helping charities, social enterprises and community organisations operate effectively, meet their regulatory responsibilities and make informed financial decisions. Why Join Us? At VAST, you'll be part of a values-driven organisation making a tangible difference to local communities. We offer a supportive, inclusive working environment and opportunities to develop your skills while helping others thrive. The Role Accountant (Community Accounts) Salary: £28,000 - £34,000 per annum (depending on experience) Hours: 37 hours per week (part-time applications considered) Location: The Dudson Centre, Stoke-on-Trent, with some work at client premises and scope for flexible/hybrid working Benefits: 5% pension contribution 22 days annual holiday plus 3 concessionary days and bank holidays (pro rata for part-time staff) How to Apply A CV , and A personal statement of no more than three sides of A4 , explaining: Why you like to work as part of VASTs Community Accounts team Why you would be a good fit for the role How your skills and experience meet the essential requirements, and if applicable the desirable requirements of the post Closing Date: This is an ongoing recruitment process. We are actively recruiting for this post and as such will schedule interviews as suitable applications come in, so strongly encourage early applications. VAST is an equal opportunity employer. We welcome applications from all sections of the community and are committed to equity, equality, diversity and inclusion. Reasonable adjustments are available throughout the recruitment process.
Groundwork NE & Cumbria
Employment Advisor
Groundwork NE & Cumbria Carlisle, Cumbria
Can you make a real impact guiding individuals through their employment journey? Employment Advisor Contract type: Permanent Working hours: Full Time - 37 hours per week Salary: Circa £26,988 per annum Location: Carlisle About Us Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People's Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face. We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential. About The Role Join our dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment. Job Purpose Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract. We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role. Closing Date: Tuesday 30th June 2026 . Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Jul 01, 2026
Full time
Can you make a real impact guiding individuals through their employment journey? Employment Advisor Contract type: Permanent Working hours: Full Time - 37 hours per week Salary: Circa £26,988 per annum Location: Carlisle About Us Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People's Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face. We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential. About The Role Join our dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment. Job Purpose Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract. We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role. Closing Date: Tuesday 30th June 2026 . Please note , should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
EE
Customer Service Advisor - Doncaster
EE Brinsworth, Yorkshire
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 01, 2026
Full time
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
EE
Call Centre Operator
EE City, Glasgow
Sales Advisor- Glasgow Shift Pattern: Full Time Start date: 10/08/2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 01, 2026
Full time
Sales Advisor- Glasgow Shift Pattern: Full Time Start date: 10/08/2026 Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Glasgow contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Recruitment Solutions (North West) Ltd
Customer Support Advisor
Recruitment Solutions (North West) Ltd Heywood, Lancashire
An exciting opportunity has become available for a Customer Support Advisor to join a busy and supportive Customer Support Team on a 12-month fixed-term maternity cover contract. This role is ideal for someone who enjoys speaking with customers, building relationships and delivering excellent service over the telephone. As a Customer Support Advisor , you will be the first point of contact for many customers, helping to resolve queries, process requests and ensure every interaction leaves a positive impression. You will work closely with colleagues across the business to provide the highest level of customer service and support. What's on offer - 12-month fixed-term maternity cover contract - Opportunity to join a friendly and supportive team - Varied and engaging role with daily customer interaction - The chance to develop customer service and administration skills within a well-established organisation Key Responsibilities for a Customer Support Advisor: - Handle inbound customer enquiries via telephone and email. - Deliver excellent customer service through professional and confident telephone communication. - Manage customer requests from initial contact through to resolution. - Schedule engineer visits and coordinate service appointments. - Process customer orders and account requests accurately. - Update and maintain customer records within the CRM system. - Liaise with internal departments to resolve customer queries efficiently. - Build strong customer relationships and maintain high levels of customer satisfaction. - Support departmental objectives and service targets. - Undertake general administrative duties as required. What we need from you as a Customer Support Advisor: - Previous customer service, administration or call centre experience. - An excellent telephone manner with the confidence to communicate professionally and positively with customers. - Strong verbal and written communication skills. - The ability to listen, understand customer needs and provide effective solutions. - Excellent attention to detail and organisational skills. - The ability to manage multiple tasks and prioritise workload effectively. - Good IT skills, including Microsoft Office applications. - A positive, proactive and professional attitude. - The ability to work independently as well as part of a team. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
Jul 01, 2026
Seasonal
An exciting opportunity has become available for a Customer Support Advisor to join a busy and supportive Customer Support Team on a 12-month fixed-term maternity cover contract. This role is ideal for someone who enjoys speaking with customers, building relationships and delivering excellent service over the telephone. As a Customer Support Advisor , you will be the first point of contact for many customers, helping to resolve queries, process requests and ensure every interaction leaves a positive impression. You will work closely with colleagues across the business to provide the highest level of customer service and support. What's on offer - 12-month fixed-term maternity cover contract - Opportunity to join a friendly and supportive team - Varied and engaging role with daily customer interaction - The chance to develop customer service and administration skills within a well-established organisation Key Responsibilities for a Customer Support Advisor: - Handle inbound customer enquiries via telephone and email. - Deliver excellent customer service through professional and confident telephone communication. - Manage customer requests from initial contact through to resolution. - Schedule engineer visits and coordinate service appointments. - Process customer orders and account requests accurately. - Update and maintain customer records within the CRM system. - Liaise with internal departments to resolve customer queries efficiently. - Build strong customer relationships and maintain high levels of customer satisfaction. - Support departmental objectives and service targets. - Undertake general administrative duties as required. What we need from you as a Customer Support Advisor: - Previous customer service, administration or call centre experience. - An excellent telephone manner with the confidence to communicate professionally and positively with customers. - Strong verbal and written communication skills. - The ability to listen, understand customer needs and provide effective solutions. - Excellent attention to detail and organisational skills. - The ability to manage multiple tasks and prioritise workload effectively. - Good IT skills, including Microsoft Office applications. - A positive, proactive and professional attitude. - The ability to work independently as well as part of a team. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
Catalyst Support
Community Connector - Mental Health Professional
Catalyst Support Walton-on-thames, Surrey
Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing. Location: East Guildford or Walton-on-Thames Salary: £30,280 (pro rata if part-time) Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames) Contract type: Permanent Key responsibilities: Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans Provide a range of motivational and structured psychosocial interventions Promote independence through an enabling asset-based approach that draws on individuals' strengths, preferences and 'natural' support networks Establish effective working relationships with a range of agencies to facilitate a 'joined up' approach to support plans Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness Support patients to engage with local peer support workers and volunteering services Support and supervise any peer support workers linked to PCN Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies Complete locally agreed quality outcome measures, with patients and to undertake regular reviews About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you: A minimum of 2 years community experience of mental health work Experience of delivering brief interventions for mental health needs An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service Good communication and written skills and a commitment to accurate and confidential record keeping Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries Ability to break down stigma and barriers associated with working with the client group Demonstrate an understanding of the issues and needs of the client group Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection Ability to manage any challenging behaviour, anger and verbal aggression from patients Proficient in Microsoft Word, use of email, Outlook, and basic excel skills Ability to enter data onto a database as required by the Service Ability to travel to and from a number of different locations on a daily basis Ability to work flexibly across operational hours and evenings and weekends, where required Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub Benefits: 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks: This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Jul 01, 2026
Full time
Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing. Location: East Guildford or Walton-on-Thames Salary: £30,280 (pro rata if part-time) Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames) Contract type: Permanent Key responsibilities: Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans Provide a range of motivational and structured psychosocial interventions Promote independence through an enabling asset-based approach that draws on individuals' strengths, preferences and 'natural' support networks Establish effective working relationships with a range of agencies to facilitate a 'joined up' approach to support plans Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness Support patients to engage with local peer support workers and volunteering services Support and supervise any peer support workers linked to PCN Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies Complete locally agreed quality outcome measures, with patients and to undertake regular reviews About the organisation: Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way. About you: A minimum of 2 years community experience of mental health work Experience of delivering brief interventions for mental health needs An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service Good communication and written skills and a commitment to accurate and confidential record keeping Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries Ability to break down stigma and barriers associated with working with the client group Demonstrate an understanding of the issues and needs of the client group Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection Ability to manage any challenging behaviour, anger and verbal aggression from patients Proficient in Microsoft Word, use of email, Outlook, and basic excel skills Ability to enter data onto a database as required by the Service Ability to travel to and from a number of different locations on a daily basis Ability to work flexibly across operational hours and evenings and weekends, where required Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub Benefits: 26 days annual leave plus bank holidays (increasing with service) Pension scheme and access to Simply Health (including optical, dental, counselling sessions) Birthday leave, employee discounts, and flexible working where possible Supportive probation, sick pay after probation, and wellbeing/EAP resources Safeguarding & Checks: This role is subject to an enhanced DBS check. A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate. All applicants must have a valid right to work in the UK Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process. Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Everywhen, part of the Ardonagh Group
Customer Service Advisor
Everywhen, part of the Ardonagh Group Colchester, Essex
Location: Colchester Salary: £24,785 (pro-rata) + generous quarterly bonus (OTE up to £28,570 pro-rata) Hours: Full-time or part-time available (flexible between 8am-6pm, including core hours of 10am-2pm, plus occasional Saturdays) We're happy to work around school hours, parenting commitments, or other needs - choose the pattern that works for you. You would need to be available for full time training for at least 2 weeks. This would be Monday - Friday 9am -5pm from 10th August 2026. Why You'll Love It: ? Full training and ongoing support? Flexible working that fits around your life? Hybrid working after successful 6-month probation? Career growth + industry qualifications (CII or ACII)? 26 days holiday + 8 bank holidays (increasing with service)? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with new business quotes, supporting sales alongisde general inquires you will also deal with property insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets Bonus is paid quarterly based on performance across sales, retention, and productivity. Training & Working Pattern: Start date: 10th August 2026 Full training provided (office-based initially) Hybrid working available after successfully completing probation (6 months) Interviews: Taking place soon - early applications encouraged! Apply now and let's have a conversation about the hours that work for you. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Jul 01, 2026
Full time
Location: Colchester Salary: £24,785 (pro-rata) + generous quarterly bonus (OTE up to £28,570 pro-rata) Hours: Full-time or part-time available (flexible between 8am-6pm, including core hours of 10am-2pm, plus occasional Saturdays) We're happy to work around school hours, parenting commitments, or other needs - choose the pattern that works for you. You would need to be available for full time training for at least 2 weeks. This would be Monday - Friday 9am -5pm from 10th August 2026. Why You'll Love It: ? Full training and ongoing support? Flexible working that fits around your life? Hybrid working after successful 6-month probation? Career growth + industry qualifications (CII or ACII)? 26 days holiday + 8 bank holidays (increasing with service)? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with new business quotes, supporting sales alongisde general inquires you will also deal with property insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets Bonus is paid quarterly based on performance across sales, retention, and productivity. Training & Working Pattern: Start date: 10th August 2026 Full training provided (office-based initially) Hybrid working available after successfully completing probation (6 months) Interviews: Taking place soon - early applications encouraged! Apply now and let's have a conversation about the hours that work for you. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Irwin & Colton
Health and Safety Coordinator
Irwin & Colton City, Birmingham
Health and Safety Coordinator Birmingham Salary: circa 40,000 Irwin and Colton have been engaged by a leading Insurance and Risk Management Consultancy who are looking to bring on board a new Health and Safety Coordinator . The role will be to work closely with the senior consultants, supporting a range of clients, including those across healthcare, charities, education, facilities, and property management, providing site audit support and health and safety expertise on a variety of interesting projects. Responsibilities of the Health and Safety Coordinator will include: Supporting senior consultants with clients to advise and report on health and safety across a range of client sites Assisting onsite strategies and objectives for clients to help create a positive health and safety culture Supporting on the delivery of a range of services for clients, including auditing, policy review, training, risk assessments and management systems assessment as required Engaging internally to share best practice and ideas, constantly assessing opportunities for improvement and innovation The successful Health and Safety Coordinator will have: NEBOSH General Certificate, with relevant IOSH Membership Ideally experience across the wider corporate industries Good communication skills - both verbal and written, with the ability to engage and build relationships Full driving license, and comfortable with travel when required For more information on this opportunity or to discuss your next career move, contact Alex Lee on or on (phone number removed). Job Reference - 4693 Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health, and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Jul 01, 2026
Full time
Health and Safety Coordinator Birmingham Salary: circa 40,000 Irwin and Colton have been engaged by a leading Insurance and Risk Management Consultancy who are looking to bring on board a new Health and Safety Coordinator . The role will be to work closely with the senior consultants, supporting a range of clients, including those across healthcare, charities, education, facilities, and property management, providing site audit support and health and safety expertise on a variety of interesting projects. Responsibilities of the Health and Safety Coordinator will include: Supporting senior consultants with clients to advise and report on health and safety across a range of client sites Assisting onsite strategies and objectives for clients to help create a positive health and safety culture Supporting on the delivery of a range of services for clients, including auditing, policy review, training, risk assessments and management systems assessment as required Engaging internally to share best practice and ideas, constantly assessing opportunities for improvement and innovation The successful Health and Safety Coordinator will have: NEBOSH General Certificate, with relevant IOSH Membership Ideally experience across the wider corporate industries Good communication skills - both verbal and written, with the ability to engage and build relationships Full driving license, and comfortable with travel when required For more information on this opportunity or to discuss your next career move, contact Alex Lee on or on (phone number removed). Job Reference - 4693 Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health, and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Victim Support
Independent Domestic Violence Advocate
Victim Support Bedford, Bedfordshire
Victim Support is recruiting for an Hospital Independent Domestic Violence Advisor (IDVA) to support victims of domestic abuse, based at Bedford Hospital, with possibility of some hybrid working. This is a full time role on a fixed term contract until 31st March 2027. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract until 31/03/2027. The aim of this role is to support victims of domestic abuse, who are inpatients or outpatients of Bedford Hospital. This role will be part of our other wider specialist services covering Bedfordshire. As an IDVA you will be: Working closely with the safeguarding team and a range of other hospital departments Providing a high quality support and advocacy service to victims of domestic abuse. Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support. Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe. Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse. Promoting the service and raise awareness of domestic abuse through the delivery of training You will need: Experience of working in support and advocacy with victims of domestic abuse is advantageous To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values. To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jul 01, 2026
Full time
Victim Support is recruiting for an Hospital Independent Domestic Violence Advisor (IDVA) to support victims of domestic abuse, based at Bedford Hospital, with possibility of some hybrid working. This is a full time role on a fixed term contract until 31st March 2027. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract until 31/03/2027. The aim of this role is to support victims of domestic abuse, who are inpatients or outpatients of Bedford Hospital. This role will be part of our other wider specialist services covering Bedfordshire. As an IDVA you will be: Working closely with the safeguarding team and a range of other hospital departments Providing a high quality support and advocacy service to victims of domestic abuse. Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support. Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe. Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse. Promoting the service and raise awareness of domestic abuse through the delivery of training You will need: Experience of working in support and advocacy with victims of domestic abuse is advantageous To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values. To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
St Mungo's
Apprentice Worker - Housing Management
St Mungo's Bristol, Gloucestershire
Become an Apprentice Worker in Bristol and use your lived experience to inspire, while gaining a qualification and working on your professional development. At St Mungo's, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol. What you'll be doing Working as a Housing Management Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to develop a career in the housing and homelessness sector. As an Apprentice Worker you will: Work as part of a team to support with general housing management and operations of accommodation services. Work alongside colleagues, students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives. Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes. Supporting with void management, repairs reporting, rent and arrears processes. Gain practical experience and the skills required for future employment in housing management. Learn how to deliver day-to-day services while collaborating with colleagues and external partners. Have opportunities to shadow experienced staff and receive on-the-job training. Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification Complete on and off the job learning, shadowing and development opportunities. Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way. Where you'll work Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing. Our residents are male and female living in shared and self-contained properties. What we're looking for Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for. You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result. We're looking for people with motivation to build a career in housing and homelessness, who can bring: Learning and reflections gained through lived experience and recovery. Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing. Good communication and listening skills, empathy, and a genuine desire to make a difference. Some experience through volunteering or working in a similar setting. Basic admin and IT skills and a proactive attitude towards learning. If this sounds like you, we'd love you to apply. If you're still unsure why not get in touch with the team who can have a chat and answer your questions. Take a look at our website for contact details and more information about the scheme. How to apply To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. visit our website for more information and click the 'Apply Now' Button to start your online application form. Closing date: 10am on 15 July 2026 Interview and assessments: 29-30 July 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer A full-time, paid role (37.5 hours per week) for 18 months. A comprehensive training programme. A dedicated team to support and empower you. Excellent development and growth opportunities A diverse and inclusive workplace Great pay and other benefits
Jul 01, 2026
Full time
Become an Apprentice Worker in Bristol and use your lived experience to inspire, while gaining a qualification and working on your professional development. At St Mungo's, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol. What you'll be doing Working as a Housing Management Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to develop a career in the housing and homelessness sector. As an Apprentice Worker you will: Work as part of a team to support with general housing management and operations of accommodation services. Work alongside colleagues, students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives. Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes. Supporting with void management, repairs reporting, rent and arrears processes. Gain practical experience and the skills required for future employment in housing management. Learn how to deliver day-to-day services while collaborating with colleagues and external partners. Have opportunities to shadow experienced staff and receive on-the-job training. Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification Complete on and off the job learning, shadowing and development opportunities. Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way. Where you'll work Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing. Our residents are male and female living in shared and self-contained properties. What we're looking for Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for. You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result. We're looking for people with motivation to build a career in housing and homelessness, who can bring: Learning and reflections gained through lived experience and recovery. Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing. Good communication and listening skills, empathy, and a genuine desire to make a difference. Some experience through volunteering or working in a similar setting. Basic admin and IT skills and a proactive attitude towards learning. If this sounds like you, we'd love you to apply. If you're still unsure why not get in touch with the team who can have a chat and answer your questions. Take a look at our website for contact details and more information about the scheme. How to apply To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. visit our website for more information and click the 'Apply Now' Button to start your online application form. Closing date: 10am on 15 July 2026 Interview and assessments: 29-30 July 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer A full-time, paid role (37.5 hours per week) for 18 months. A comprehensive training programme. A dedicated team to support and empower you. Excellent development and growth opportunities A diverse and inclusive workplace Great pay and other benefits
Addington Ball
Corporate Tax Advisory Manager
Addington Ball Nottingham, Nottinghamshire
If you've built a strong career in tax advisory but are starting to feel limited by the scope of work, progression opportunities, or the variety of clients you support, this could be the move that changes that. This Corporate Tax Advisory Manager opportunity offers the chance to work on complex, commercially focused projects while building closer relationships with ambitious businesses and entrepreneurs. You'll be joining a growing advisory team where your technical expertise is valued, your ideas are welcomed, and your development is actively encouraged. As a Corporate Tax Advisory Manager, you'll work alongside senior tax specialists on a broad range of advisory projects, helping clients navigate significant business decisions and long-term planning strategies. Whether you're currently operating in a mixed tax or corporate tax advisory environment, this role provides the platform to deepen your expertise, broaden your client exposure and take another step forward in your career. If you're looking for more interesting work, genuine progression and a better balance between professional success and personal wellbeing, this role deserves your attention. Role Overview Deliver bespoke tax advisory projects across a varied client portfolio Advise on corporate restructuring and business reorganisation projects Support clients with share transactions, succession planning and exit strategies Provide guidance on property-related tax planning matters Prepare technical tax reports and advisory documentation Build and strengthen long-term client relationships Work closely with Directors and Partners on complex advisory assignments The Ideal Candidate CTA qualified or equivalent Experience within mixed tax or corporate tax advisory Strong technical knowledge across corporate and capital taxes Confident communicating complex tax matters to clients and stakeholders Able to manage multiple projects and competing deadlines Commercially aware with a proactive approach to client service Keen to continue developing technically and professionally What's on Offer £55,000 - £65,000 salary 36 days holiday including bank holidays and Christmas shutdown Option to purchase additional annual leave Private medical insurance Discounted private dental cover Life assurance at four times salary Enhanced maternity and paternity pay Pension scheme Cycle to work scheme Employee discount platform Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Corporate Tax Advisory Manager.
Jul 01, 2026
Full time
If you've built a strong career in tax advisory but are starting to feel limited by the scope of work, progression opportunities, or the variety of clients you support, this could be the move that changes that. This Corporate Tax Advisory Manager opportunity offers the chance to work on complex, commercially focused projects while building closer relationships with ambitious businesses and entrepreneurs. You'll be joining a growing advisory team where your technical expertise is valued, your ideas are welcomed, and your development is actively encouraged. As a Corporate Tax Advisory Manager, you'll work alongside senior tax specialists on a broad range of advisory projects, helping clients navigate significant business decisions and long-term planning strategies. Whether you're currently operating in a mixed tax or corporate tax advisory environment, this role provides the platform to deepen your expertise, broaden your client exposure and take another step forward in your career. If you're looking for more interesting work, genuine progression and a better balance between professional success and personal wellbeing, this role deserves your attention. Role Overview Deliver bespoke tax advisory projects across a varied client portfolio Advise on corporate restructuring and business reorganisation projects Support clients with share transactions, succession planning and exit strategies Provide guidance on property-related tax planning matters Prepare technical tax reports and advisory documentation Build and strengthen long-term client relationships Work closely with Directors and Partners on complex advisory assignments The Ideal Candidate CTA qualified or equivalent Experience within mixed tax or corporate tax advisory Strong technical knowledge across corporate and capital taxes Confident communicating complex tax matters to clients and stakeholders Able to manage multiple projects and competing deadlines Commercially aware with a proactive approach to client service Keen to continue developing technically and professionally What's on Offer £55,000 - £65,000 salary 36 days holiday including bank holidays and Christmas shutdown Option to purchase additional annual leave Private medical insurance Discounted private dental cover Life assurance at four times salary Enhanced maternity and paternity pay Pension scheme Cycle to work scheme Employee discount platform Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Corporate Tax Advisory Manager.
Berry Recruitment
Senior Customer Relationship Associate
Berry Recruitment
Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jul 01, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Andy File Associates Ltd
Head of Employment Law Department
Andy File Associates Ltd City, Sheffield
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position. Job Title: Head of Employment Law Location: Sheffield Reports to: Head of Legal Practice Hours: 35 hours per week, Monday to Friday (office-based) Salary: Attractive Salary The Role Our client is seeking an experienced and commercially minded Head of Employment Law to provide strategic and operational leadership across its Employment Department. This is a senior leadership role responsible for ensuring the delivery of a high-quality, efficient and risk-aware service to members, key stakeholders. Working closely with the senior management team, you will play a key role in shaping service delivery, driving continuous improvement, enhancing systems and workflows, and developing the capability and performance of the department. Key Responsibilities Strategic Leadership & Operational Management Operate as a senior leader within the management team, contributing to organisational strategy, service development and future planning. Ensure appropriate systems, controls and governance arrangements are in place to deliver consistent, high-quality services. Lead the continuous review and improvement of processes, workflows, controls and risk management frameworks. Ensure compliance with audit requirements, regulatory standards, KPIs, service levels and quality standards. Act as a senior point of reference on employment law practice, decision-making and service standards. Support complex caseloads where required. People Leadership & Performance Management Provide day-to-day leadership and oversight of the Employment Department. Manage workloads, caseload allocation, resourcing, capacity planning, holidays, sickness and absence. Embed and maintain a robust performance management framework, including objectives, quality reviews, supervision and regular one-to-ones. Coach, mentor and develop fee earners, building leadership capability, accountability and resilience. Support career development pathways, including trainees and colleagues seeking progression. Design and implement training and development initiatives covering legal, leadership and soft skills. Client Service & Stakeholder Management Maintain and strengthen relationships, regional representatives and external partners. Ensure consistently high standards of communication with members, colleagues and stakeholders. Handle complaints, risk issues and negligence allegations effectively, ensuring lessons learned are embedded. Deliver training sessions, briefings and updates and workplace representatives. Promote a culture of excellent service delivery and continuous improvement. Systems, Innovation & Continuous Improvement Lead and support the development of the case management system and workflow efficiencies. Identify opportunities to improve service delivery, productivity, quality and client experience. Support innovation and change initiatives aligned with organisational objectives. Drive process transformation and operational improvements across the department. About You You will possess: Strong leadership and people management skills. A strategic mindset combined with a hands-on operational approach. Excellent organisational and prioritisation skills. High levels of professionalism, integrity and resilience. Strong coaching, mentoring and development capabilities. Excellent communication and stakeholder management skills. A pragmatic and solutions-focused approach. A commitment to continuous improvement and delivering exceptional service. Experience Required Proven experience leading large and multidisciplinary teams. Significant experience and working knowledge of employment law and practice, including advisory and case management work. Demonstrable experience of performance management, quality assurance and service delivery. Experience working strategically and operationally. Strong stakeholder management experience within a legal or trade union environment. Experience leading systems, process improvement or transformation programmes. Experience collecting and analysing evidence, researching the law, determining prospects and progressing matters efficiently. Experience developing people and building high-performing teams. Qualifications and Technical Skills Qualified Solicitor (or equivalent). Strong technical knowledge of employment law and practice. Excellent decision-making and problem-solving skills. Strong organisational and leadership capabilities. Ability to manage competing priorities and perform effectively under pressure. Commitment to continuous learning and service excellence. Benefits 35-hour working week, Monday to Friday (office based) 25 days' holiday plus bank holidays, increasing by one day per year of service up to a maximum of 31 days Death in service benefit (4 x salary) Enhanced maternity and shared parental leave Free parking 4% employer pension contribution Simply Health scheme with employer and employee contributions Anytime GP service Employee Assistance Programme Probate and Estate Planning support Costco membership card Company sick pay (8 weeks full pay and 8 weeks half pay following successful completion of probation)
Jul 01, 2026
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position. Job Title: Head of Employment Law Location: Sheffield Reports to: Head of Legal Practice Hours: 35 hours per week, Monday to Friday (office-based) Salary: Attractive Salary The Role Our client is seeking an experienced and commercially minded Head of Employment Law to provide strategic and operational leadership across its Employment Department. This is a senior leadership role responsible for ensuring the delivery of a high-quality, efficient and risk-aware service to members, key stakeholders. Working closely with the senior management team, you will play a key role in shaping service delivery, driving continuous improvement, enhancing systems and workflows, and developing the capability and performance of the department. Key Responsibilities Strategic Leadership & Operational Management Operate as a senior leader within the management team, contributing to organisational strategy, service development and future planning. Ensure appropriate systems, controls and governance arrangements are in place to deliver consistent, high-quality services. Lead the continuous review and improvement of processes, workflows, controls and risk management frameworks. Ensure compliance with audit requirements, regulatory standards, KPIs, service levels and quality standards. Act as a senior point of reference on employment law practice, decision-making and service standards. Support complex caseloads where required. People Leadership & Performance Management Provide day-to-day leadership and oversight of the Employment Department. Manage workloads, caseload allocation, resourcing, capacity planning, holidays, sickness and absence. Embed and maintain a robust performance management framework, including objectives, quality reviews, supervision and regular one-to-ones. Coach, mentor and develop fee earners, building leadership capability, accountability and resilience. Support career development pathways, including trainees and colleagues seeking progression. Design and implement training and development initiatives covering legal, leadership and soft skills. Client Service & Stakeholder Management Maintain and strengthen relationships, regional representatives and external partners. Ensure consistently high standards of communication with members, colleagues and stakeholders. Handle complaints, risk issues and negligence allegations effectively, ensuring lessons learned are embedded. Deliver training sessions, briefings and updates and workplace representatives. Promote a culture of excellent service delivery and continuous improvement. Systems, Innovation & Continuous Improvement Lead and support the development of the case management system and workflow efficiencies. Identify opportunities to improve service delivery, productivity, quality and client experience. Support innovation and change initiatives aligned with organisational objectives. Drive process transformation and operational improvements across the department. About You You will possess: Strong leadership and people management skills. A strategic mindset combined with a hands-on operational approach. Excellent organisational and prioritisation skills. High levels of professionalism, integrity and resilience. Strong coaching, mentoring and development capabilities. Excellent communication and stakeholder management skills. A pragmatic and solutions-focused approach. A commitment to continuous improvement and delivering exceptional service. Experience Required Proven experience leading large and multidisciplinary teams. Significant experience and working knowledge of employment law and practice, including advisory and case management work. Demonstrable experience of performance management, quality assurance and service delivery. Experience working strategically and operationally. Strong stakeholder management experience within a legal or trade union environment. Experience leading systems, process improvement or transformation programmes. Experience collecting and analysing evidence, researching the law, determining prospects and progressing matters efficiently. Experience developing people and building high-performing teams. Qualifications and Technical Skills Qualified Solicitor (or equivalent). Strong technical knowledge of employment law and practice. Excellent decision-making and problem-solving skills. Strong organisational and leadership capabilities. Ability to manage competing priorities and perform effectively under pressure. Commitment to continuous learning and service excellence. Benefits 35-hour working week, Monday to Friday (office based) 25 days' holiday plus bank holidays, increasing by one day per year of service up to a maximum of 31 days Death in service benefit (4 x salary) Enhanced maternity and shared parental leave Free parking 4% employer pension contribution Simply Health scheme with employer and employee contributions Anytime GP service Employee Assistance Programme Probate and Estate Planning support Costco membership card Company sick pay (8 weeks full pay and 8 weeks half pay following successful completion of probation)
CCA Recruitment Group
Retentions Advisor
CCA Recruitment Group Altrincham, Cheshire
Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,228 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jul 01, 2026
Full time
Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,228 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Financial Divisions
Financial Administrator - Junior IFA Practice, Barnet, North London, Circa £30,000 + Benefits
Financial Divisions Barnet, Hertfordshire
Financial Administrator - Junior IFA Practice Location: Barnet, North London Salary: Circa £30,000 + Benefits Full-Time Permanent Join a Growing Financial Planning Practice An excellent opportunity has arisen for a Financial Administrator to join a friendly and growing Independent Financial Adviser (IFA) practice based in Barnet. This role is ideal for an organised and detail-oriented individual looking to build a long-term career within financial services. Whether you already have experience within an IFA environment or have gained administration experience in a professional services setting and are looking to move into financial planning, this position offers structured training, study support, and genuine career progression opportunities. The Role Working closely with the Adviser and supporting the wider client journey, you will play a key role in ensuring the smooth running of the practice and delivering an exceptional client experience. Key Responsibilities: Providing administrative support to the Adviser and paraplanning function Processing new business applications across pensions, investments, and protection products Preparing client review packs and meeting documentation Liaising with product providers, platforms, and clients Managing client records and ensuring data is accurately maintained Obtaining policy information and valuations Assisting with client onboarding and compliance documentation Handling client enquiries professionally and efficiently Supporting the ongoing development and improvement of office processes About You We are looking for someone who is proactive, professional, and eager to develop within the financial planning sector. Requirements: Previous administration experience (financial services experience advantageous but not essential) Strong organisational and time-management skills Excellent attention to detail Professional communication skills, both written and verbal Competent with Microsoft Office applications A positive attitude and willingness to learn Interest in developing a career within financial planning and wealth management What's on Offer? Salary circa £30,000 Full study support towards the CII Diploma in Regulated Financial Planning (or equivalent qualifications) Structured training and ongoing professional development Clear career progression opportunities into senior administration, paraplanning, or advisory roles Supportive and collaborative working environment Opportunity to join a growing and ambitious IFA practice Apply Now If you are looking to establish a successful career within financial planning and want to join a firm that genuinely invests in its people, we'd love to hear from you. Submit your CV today to discuss this opportunity further.
Jul 01, 2026
Full time
Financial Administrator - Junior IFA Practice Location: Barnet, North London Salary: Circa £30,000 + Benefits Full-Time Permanent Join a Growing Financial Planning Practice An excellent opportunity has arisen for a Financial Administrator to join a friendly and growing Independent Financial Adviser (IFA) practice based in Barnet. This role is ideal for an organised and detail-oriented individual looking to build a long-term career within financial services. Whether you already have experience within an IFA environment or have gained administration experience in a professional services setting and are looking to move into financial planning, this position offers structured training, study support, and genuine career progression opportunities. The Role Working closely with the Adviser and supporting the wider client journey, you will play a key role in ensuring the smooth running of the practice and delivering an exceptional client experience. Key Responsibilities: Providing administrative support to the Adviser and paraplanning function Processing new business applications across pensions, investments, and protection products Preparing client review packs and meeting documentation Liaising with product providers, platforms, and clients Managing client records and ensuring data is accurately maintained Obtaining policy information and valuations Assisting with client onboarding and compliance documentation Handling client enquiries professionally and efficiently Supporting the ongoing development and improvement of office processes About You We are looking for someone who is proactive, professional, and eager to develop within the financial planning sector. Requirements: Previous administration experience (financial services experience advantageous but not essential) Strong organisational and time-management skills Excellent attention to detail Professional communication skills, both written and verbal Competent with Microsoft Office applications A positive attitude and willingness to learn Interest in developing a career within financial planning and wealth management What's on Offer? Salary circa £30,000 Full study support towards the CII Diploma in Regulated Financial Planning (or equivalent qualifications) Structured training and ongoing professional development Clear career progression opportunities into senior administration, paraplanning, or advisory roles Supportive and collaborative working environment Opportunity to join a growing and ambitious IFA practice Apply Now If you are looking to establish a successful career within financial planning and want to join a firm that genuinely invests in its people, we'd love to hear from you. Submit your CV today to discuss this opportunity further.
EE
Sales Advisor
EE Retford, Nottinghamshire
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jul 01, 2026
Full time
Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

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