Your new company You'll be joining a large, complex organisation with a global reputation for excellence and innovation. This is an environment that values collaboration, continuous improvement and strategic thinking. Operating across multiple sectors, the organisation delivers services that have a significant impact nationally and internationally. As part of a high-performing finance team, you'll play a key role in shaping tax strategy and compliance, working alongside senior leaders to support ambitious goals and ensure robust governance. This is an opportunity to contribute to an organisation that combines scale, complexity and purpose, offering a challenging and rewarding career path. Your new role As Head of Tax, you will lead the organisation's tax compliance and advisory functions, ensuring adherence to UK and international tax legislation. Reporting to the Head of Corporate Finance, you'll provide strategic direction, operational leadership and expert guidance on complex tax matters.Key responsibilities include: Developing and implementing a comprehensive tax strategy aligned with organisational goals Overseeing compliance across VAT, Corporation Tax, PAYE/NIC and customs duties Managing tax audits, HMRC enquiries and maintaining a robust tax risk register Advising senior leadership on tax implications of strategic initiatives, including international expansion and capital projects Leading and developing a high-performing tax team, fostering a culture of collaboration and service excellence Representing the organisation in sector-wide tax forums and maintaining strong relationships with HMRC and external advisors This is a senior leadership role where you'll act independently, influence decision-making and contribute to strategic financial planning. What you'll need to succeed To succeed in this Head of Tax role you will need: Extensive experience in tax advisory and compliance within a complex organisation In-depth knowledge of UK tax legislation, particularly VAT, Corporation Tax and employment taxes A recognised tax or accountancy qualification (CTA or Equivalent) Proven ability to lead and develop teams and manage complex projects Strong analytical, communication and stakeholder engagement skills Ability to work under pressure, prioritise competing demands and deliver to tight deadlines Desirable: Experience with Unit4 ERP systems Knowledge of tax in the not-for-profit or public sector Understanding of overseas tax issues What you'll get in return You'll benefit from a hybrid working model (2 days in the office a week). You'll receive a generous benefits package, including enhanced annual leave and excellent pension contributions. You'll be part of a collaborative culture that values innovation, inclusion and personal growth What you need to do now If you are interested in this Head of Tax role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Please email or call . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 29, 2026
Full time
Your new company You'll be joining a large, complex organisation with a global reputation for excellence and innovation. This is an environment that values collaboration, continuous improvement and strategic thinking. Operating across multiple sectors, the organisation delivers services that have a significant impact nationally and internationally. As part of a high-performing finance team, you'll play a key role in shaping tax strategy and compliance, working alongside senior leaders to support ambitious goals and ensure robust governance. This is an opportunity to contribute to an organisation that combines scale, complexity and purpose, offering a challenging and rewarding career path. Your new role As Head of Tax, you will lead the organisation's tax compliance and advisory functions, ensuring adherence to UK and international tax legislation. Reporting to the Head of Corporate Finance, you'll provide strategic direction, operational leadership and expert guidance on complex tax matters.Key responsibilities include: Developing and implementing a comprehensive tax strategy aligned with organisational goals Overseeing compliance across VAT, Corporation Tax, PAYE/NIC and customs duties Managing tax audits, HMRC enquiries and maintaining a robust tax risk register Advising senior leadership on tax implications of strategic initiatives, including international expansion and capital projects Leading and developing a high-performing tax team, fostering a culture of collaboration and service excellence Representing the organisation in sector-wide tax forums and maintaining strong relationships with HMRC and external advisors This is a senior leadership role where you'll act independently, influence decision-making and contribute to strategic financial planning. What you'll need to succeed To succeed in this Head of Tax role you will need: Extensive experience in tax advisory and compliance within a complex organisation In-depth knowledge of UK tax legislation, particularly VAT, Corporation Tax and employment taxes A recognised tax or accountancy qualification (CTA or Equivalent) Proven ability to lead and develop teams and manage complex projects Strong analytical, communication and stakeholder engagement skills Ability to work under pressure, prioritise competing demands and deliver to tight deadlines Desirable: Experience with Unit4 ERP systems Knowledge of tax in the not-for-profit or public sector Understanding of overseas tax issues What you'll get in return You'll benefit from a hybrid working model (2 days in the office a week). You'll receive a generous benefits package, including enhanced annual leave and excellent pension contributions. You'll be part of a collaborative culture that values innovation, inclusion and personal growth What you need to do now If you are interested in this Head of Tax role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Please email or call . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
REED Business Support is working with a well established organisation in Newcastle upon Tyne, supporting them with the recruitment of a Spare Parts Team Leader. This is a key leadership role where you will not only manage and develop a team of Coordinators but also take ownership of your own portfolio of customer accounts, suppliers, and orders. You will play a vital role in driving performance, improving processes, and supporting commercial growth by combining strong leadership with a customer focused, detail driven approach. Key Responsibilities Parts Coordination and Customer Management Manage your own portfolio of customer enquiries and parts orders from quotation through to invoice and completion Act as the escalation point for key customers and resolve complex issues efficiently Build and maintain strong relationships with OEM suppliers, escalating performance issues where required Ensure accurate and up-to-date records are maintained in CRM (Dynamics 365) and Business Central Oversee team compliance with SLAs including response times and delivery expectations Team Leadership and Development Lead, mentor, and develop a team of Spare Parts Coordinators Conduct regular 1:1s, performance reviews, and annual appraisals Set clear KPIs covering operational output and proactive sales activity Drive team capability through training and knowledge sharing Hold weekly team meetings to review pipeline, orders, and improvement actions Address performance issues constructively and promptly Commercial Growth Shift team activity from reactive processing to proactive sales engagement Drive quotation follow ups, upselling, and re-engagement of dormant accounts Ensure strong margin management, escalating exceptions where necessary Collaborate with internal teams (Operations, Service, Sales, Workshop, etc.) to maximise opportunities Provide accurate data and insights to support commercial strategy and customer reviews Reporting and Compliance Deliver weekly performance reports on team output, pipeline, and key accounts Ensure compliance with QHSE and ISO standards Support system improvements in Dynamics 365 and Business Central Promote continuous improvement across processes and performance Experience and Skills Requied Proven experience in a B2B parts or technical sales environment Hands on experience managing orders from quotation through to invoicing Previous experience leading or supervising a small team Strong track record of improving team performance and driving proactive sales activity Confident dealing with customer escalations and supplier negotiations Strong CRM experience (e.g., Dynamics 365) Proficient in Microsoft Office and ERP/order management systems Knowledge of international shipping, customs, and Incoterms Personal Attributes Hands-on, lead from the front approach Proactive and results driven Strong problem solving and organisational skills Calm under pressure, especially during escalations Passionate about developing others and building high performing teams Professional, honest and reliable Hours of Work: Monday - Thursday, 8:30am - 5:00pm Friday - 8:30am - 3:30pm Please note that this role is fully office based.
Jun 29, 2026
Full time
REED Business Support is working with a well established organisation in Newcastle upon Tyne, supporting them with the recruitment of a Spare Parts Team Leader. This is a key leadership role where you will not only manage and develop a team of Coordinators but also take ownership of your own portfolio of customer accounts, suppliers, and orders. You will play a vital role in driving performance, improving processes, and supporting commercial growth by combining strong leadership with a customer focused, detail driven approach. Key Responsibilities Parts Coordination and Customer Management Manage your own portfolio of customer enquiries and parts orders from quotation through to invoice and completion Act as the escalation point for key customers and resolve complex issues efficiently Build and maintain strong relationships with OEM suppliers, escalating performance issues where required Ensure accurate and up-to-date records are maintained in CRM (Dynamics 365) and Business Central Oversee team compliance with SLAs including response times and delivery expectations Team Leadership and Development Lead, mentor, and develop a team of Spare Parts Coordinators Conduct regular 1:1s, performance reviews, and annual appraisals Set clear KPIs covering operational output and proactive sales activity Drive team capability through training and knowledge sharing Hold weekly team meetings to review pipeline, orders, and improvement actions Address performance issues constructively and promptly Commercial Growth Shift team activity from reactive processing to proactive sales engagement Drive quotation follow ups, upselling, and re-engagement of dormant accounts Ensure strong margin management, escalating exceptions where necessary Collaborate with internal teams (Operations, Service, Sales, Workshop, etc.) to maximise opportunities Provide accurate data and insights to support commercial strategy and customer reviews Reporting and Compliance Deliver weekly performance reports on team output, pipeline, and key accounts Ensure compliance with QHSE and ISO standards Support system improvements in Dynamics 365 and Business Central Promote continuous improvement across processes and performance Experience and Skills Requied Proven experience in a B2B parts or technical sales environment Hands on experience managing orders from quotation through to invoicing Previous experience leading or supervising a small team Strong track record of improving team performance and driving proactive sales activity Confident dealing with customer escalations and supplier negotiations Strong CRM experience (e.g., Dynamics 365) Proficient in Microsoft Office and ERP/order management systems Knowledge of international shipping, customs, and Incoterms Personal Attributes Hands-on, lead from the front approach Proactive and results driven Strong problem solving and organisational skills Calm under pressure, especially during escalations Passionate about developing others and building high performing teams Professional, honest and reliable Hours of Work: Monday - Thursday, 8:30am - 5:00pm Friday - 8:30am - 3:30pm Please note that this role is fully office based.
Right Now Group are seeking an experienced Air Import Team Leader to lead and support a small, fast-paced airfreight operations team. This is a hands-on role requiring strong operational knowledge, leadership capability, and a commitment to delivering exceptional service to customers, clients, and agents. You will be responsible for overseeing daily import operations, ensuring compliance with HMRC / Border Force regulations, resolving issues efficiently, and fostering a high-performance, collaborative team environment. Key Responsibilities Air Import Team Leader: Lead, motivate, and support a small airfreight operations team to consistently deliver high-quality work Coach, mentor, and train team members, including updates on regulatory and internal procedures Allocate and oversee daily workloads; ensure operational cover during holidays and sickness Conduct daily and weekly team meetings; escalate issues to management where required Promote a proactive, collaborative, and solutions-focused team culture Manage airfreight import shipments from origin through to final delivery Ensure full compliance with ETSF procedures and HMRC / Border Force regulations Monitor arrivals, trigger points, discrepancies, amendments, and claims Carry out regular warehouse walk-throughs and bond checks; document and resolve any discrepancies Maintain and update customer and supplier records within internal systems Lead and participate in cross-departmental meetings with Transport, Warehouse, and Customer Service teams Deliver high-level customer service through clear, professional communication Handle and resolve queries from customers, suppliers, and overseas agents Ensure efficient and effective communication within the team and with external stakeholders Develop and implement Standard Operating Procedures (SOPs tailored to specific customer requirements) Conduct monthly audits of ETSF paperwork and customs entries Keep the team informed of all HMRC / Border Force regulatory changes Maintain dashboards and internal records with accurate, up-to-date shipment and compliance data Ensure all procedural updates are documented and communicated effectively Shift: 4 on 4 off Hours: 07:00 to 19:00 Salary: £40,000 to £43,000 Skills & Attributes - Air Import Team Leader Excellent written and verbal communication skills Strong organisational and administrative abilities High attention to detail and accuracy Ability to perform under pressure in a high-volume environment Positive, proactive attitude with strong problem-solving skills Confident decision-making based on sound judgment 3-5 years' experience in airfreight import operations Strong understanding of customs processes and entries Knowledge of ETSF and HMRC / Border Force regulations Team leadership or supervisory experience Proficiency in MS Office and internal logistics systems
Jun 28, 2026
Full time
Right Now Group are seeking an experienced Air Import Team Leader to lead and support a small, fast-paced airfreight operations team. This is a hands-on role requiring strong operational knowledge, leadership capability, and a commitment to delivering exceptional service to customers, clients, and agents. You will be responsible for overseeing daily import operations, ensuring compliance with HMRC / Border Force regulations, resolving issues efficiently, and fostering a high-performance, collaborative team environment. Key Responsibilities Air Import Team Leader: Lead, motivate, and support a small airfreight operations team to consistently deliver high-quality work Coach, mentor, and train team members, including updates on regulatory and internal procedures Allocate and oversee daily workloads; ensure operational cover during holidays and sickness Conduct daily and weekly team meetings; escalate issues to management where required Promote a proactive, collaborative, and solutions-focused team culture Manage airfreight import shipments from origin through to final delivery Ensure full compliance with ETSF procedures and HMRC / Border Force regulations Monitor arrivals, trigger points, discrepancies, amendments, and claims Carry out regular warehouse walk-throughs and bond checks; document and resolve any discrepancies Maintain and update customer and supplier records within internal systems Lead and participate in cross-departmental meetings with Transport, Warehouse, and Customer Service teams Deliver high-level customer service through clear, professional communication Handle and resolve queries from customers, suppliers, and overseas agents Ensure efficient and effective communication within the team and with external stakeholders Develop and implement Standard Operating Procedures (SOPs tailored to specific customer requirements) Conduct monthly audits of ETSF paperwork and customs entries Keep the team informed of all HMRC / Border Force regulatory changes Maintain dashboards and internal records with accurate, up-to-date shipment and compliance data Ensure all procedural updates are documented and communicated effectively Shift: 4 on 4 off Hours: 07:00 to 19:00 Salary: £40,000 to £43,000 Skills & Attributes - Air Import Team Leader Excellent written and verbal communication skills Strong organisational and administrative abilities High attention to detail and accuracy Ability to perform under pressure in a high-volume environment Positive, proactive attitude with strong problem-solving skills Confident decision-making based on sound judgment 3-5 years' experience in airfreight import operations Strong understanding of customs processes and entries Knowledge of ETSF and HMRC / Border Force regulations Team leadership or supervisory experience Proficiency in MS Office and internal logistics systems
Logistics Coordinator- Horsham 12 month contract Location: Horsham Salary: Early Shift (06:00 - 14:30): £17.44 per hour (2 positions available) Core Shift (08:30 - 17:00): £15.86 per hour (1 position available) Due to location, you must have your own transport, public transport is not available for this location. The Opportunity Our client is seeking three Logistics Coordinators to join their busy and growing logistics team. Reporting to the Logistics Team Leader, you will work closely with internal stakeholders, external customers, and courier partners to ensure clinical trial products are delivered safely, compliantly, and on time across global markets. Key Responsibilities Manage import activities, reviewing shipment documentation and providing customs clearance instructions for incoming shipments. Coordinate export processes, including preparation and completion of all required shipping documentation. Accurately enter shipment information into courier systems to ensure seamless collection and delivery. Maintain and file shipment-related documentation in accordance with regulatory, study, and Authorised Economic Operator (AEO) requirements. Respond proactively to internal and external customer enquiries, resolving issues efficiently and professionally. Track pro-forma invoices and obtain client approvals to ensure timely shipment processing and SLA compliance. Arrange and monitor shipments through regular communication with courier partners. Apply for Certificates of Origin through the relevant Chamber of Commerce. Prepare and submit Controlled Drug Licence applications and support approval processes with regulatory authorities. Liaise daily with courier networks to secure the most effective and cost-efficient shipping solutions. Deliver key Logistics performance measures, including Right First Time (RFT) and On Time In Full (OTIF) metrics. Provide cross-training and support to team members when required. Apply Good Manufacturing Practice (GMP) principles in all areas of responsibility. Experience required Experience working within a logistics, supply chain, import or export role Knowledge of GMP requirements and experience within a GMP-regulated environment (desirable but not essential). Proficiency in Microsoft Office applications, particularly Excel and Word. What We Offer Opportunity to work for a global leader in life sciences and healthcare. Competitive hourly rates with enhanced pay for early shift roles. Career development opportunities within a world-class organisation. Collaborative and inclusive working environment. The chance to contribute to clinical trials that help make the world healthier, cleaner, and safer. If this role is of interest to you, please apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 28, 2026
Contractor
Logistics Coordinator- Horsham 12 month contract Location: Horsham Salary: Early Shift (06:00 - 14:30): £17.44 per hour (2 positions available) Core Shift (08:30 - 17:00): £15.86 per hour (1 position available) Due to location, you must have your own transport, public transport is not available for this location. The Opportunity Our client is seeking three Logistics Coordinators to join their busy and growing logistics team. Reporting to the Logistics Team Leader, you will work closely with internal stakeholders, external customers, and courier partners to ensure clinical trial products are delivered safely, compliantly, and on time across global markets. Key Responsibilities Manage import activities, reviewing shipment documentation and providing customs clearance instructions for incoming shipments. Coordinate export processes, including preparation and completion of all required shipping documentation. Accurately enter shipment information into courier systems to ensure seamless collection and delivery. Maintain and file shipment-related documentation in accordance with regulatory, study, and Authorised Economic Operator (AEO) requirements. Respond proactively to internal and external customer enquiries, resolving issues efficiently and professionally. Track pro-forma invoices and obtain client approvals to ensure timely shipment processing and SLA compliance. Arrange and monitor shipments through regular communication with courier partners. Apply for Certificates of Origin through the relevant Chamber of Commerce. Prepare and submit Controlled Drug Licence applications and support approval processes with regulatory authorities. Liaise daily with courier networks to secure the most effective and cost-efficient shipping solutions. Deliver key Logistics performance measures, including Right First Time (RFT) and On Time In Full (OTIF) metrics. Provide cross-training and support to team members when required. Apply Good Manufacturing Practice (GMP) principles in all areas of responsibility. Experience required Experience working within a logistics, supply chain, import or export role Knowledge of GMP requirements and experience within a GMP-regulated environment (desirable but not essential). Proficiency in Microsoft Office applications, particularly Excel and Word. What We Offer Opportunity to work for a global leader in life sciences and healthcare. Competitive hourly rates with enhanced pay for early shift roles. Career development opportunities within a world-class organisation. Collaborative and inclusive working environment. The chance to contribute to clinical trials that help make the world healthier, cleaner, and safer. If this role is of interest to you, please apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Gleeson has partnered with an exciting freight business searching for an experienced and driven Customs & Brokerage Manager to take ownership of customs activities and lead the delivery of high-quality, compliant operational services. This role is well suited to a proactive leader who performs well in a high-pressure environment, enjoys solving complex operational challenges, and is passionate about developing teams while improving service standards and efficiency. As the lead for Customs & Brokerage Operations, you will oversee all customs-related services, including brokerage, transit movements, and associated non-transport offerings. Job Title: Customs & Brokerage Manager Location: Birmingham ( Hybrid) Salary: £ + Car Key Responsibilities Oversee and manage all UK customs, brokerage, and related service operations Ensure consistent, compliant, and efficient service delivery across all functions Lead, coach, and develop operational teams to maximise performance Foster a culture of accountability, collaboration, and continuous improvement Build and maintain strong relationships with clients, partners, and internal teams Support client onboarding and ensure high service standards are met Ensure adherence to UK customs regulations and internal policies Proactively identify and manage operational and compliance risks Drive process improvements to increase efficiency and productivity Promote the use of automation and technology to enhance operations Monitor key performance indicators and operational metrics Use data insights to guide decision-making and improve outcomes Attend customer meetings, audits, and operational reviews as needed Travel within the UK and Europe when required to support operations Ideal Experience: Experience in customs leadership teams 5 + with Progression planning Background in logistics, freight forwarding, or supply chain environments Strong knowledge of UK customs processes and compliance rules Strong communication and stakeholder engagement skills Commercial awareness with a customer-focused approach Experience using customs systems such as CDS & other TMS. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 27, 2026
Full time
Gleeson has partnered with an exciting freight business searching for an experienced and driven Customs & Brokerage Manager to take ownership of customs activities and lead the delivery of high-quality, compliant operational services. This role is well suited to a proactive leader who performs well in a high-pressure environment, enjoys solving complex operational challenges, and is passionate about developing teams while improving service standards and efficiency. As the lead for Customs & Brokerage Operations, you will oversee all customs-related services, including brokerage, transit movements, and associated non-transport offerings. Job Title: Customs & Brokerage Manager Location: Birmingham ( Hybrid) Salary: £ + Car Key Responsibilities Oversee and manage all UK customs, brokerage, and related service operations Ensure consistent, compliant, and efficient service delivery across all functions Lead, coach, and develop operational teams to maximise performance Foster a culture of accountability, collaboration, and continuous improvement Build and maintain strong relationships with clients, partners, and internal teams Support client onboarding and ensure high service standards are met Ensure adherence to UK customs regulations and internal policies Proactively identify and manage operational and compliance risks Drive process improvements to increase efficiency and productivity Promote the use of automation and technology to enhance operations Monitor key performance indicators and operational metrics Use data insights to guide decision-making and improve outcomes Attend customer meetings, audits, and operational reviews as needed Travel within the UK and Europe when required to support operations Ideal Experience: Experience in customs leadership teams 5 + with Progression planning Background in logistics, freight forwarding, or supply chain environments Strong knowledge of UK customs processes and compliance rules Strong communication and stakeholder engagement skills Commercial awareness with a customer-focused approach Experience using customs systems such as CDS & other TMS. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Are you an experienced Tax Accountant? Do you hold significant tenure within customs tax? Are you based in or around Port Talbot? A permanent opportunity has arisen for a Taxation Advisor to join an established in house tax team. The successful applicant will be action orientated, approachable and a subject matter expert for customs tax, duty relief and DDP imports. Role: Senior Taxation Advisor Location: Tata Steel, Port Talbot, SA13 2NG Salary: Competitive and based upon experience Shift Patterns: Mon-Fri, 36.5 hours per week. Mon-Thu 08:30-16:45 and Fri 08:30-15:45 Remote working (x2 days a week) is available after the initial training period Start: ASAP but pending the successful completion of a medical, which does include a drug and alcohol test Responsibilities: Supporting the multinational business and the tax team with customs and related taxes (CBAM) Regulatory management of US,EU, and other global DDP imports and projects Being responsible for HMRC authorisations in respect of duty relief Ensuring accurate tariff classification, customs valuation and origin determination Leading and overseeing customs compliance and trade regulatory activity Ensuring adherence to international trade laws at all times Optimising duty costs where possible Mitigating risk and being a subject matter expert in providing such guidance Contributing with the IT function including advising senior leadership Playing an active role in continuous improvement for the department Full list of responsibilities can be provided Essential requirements: A qualified Tax Accountant with significant and relevant experience (3+years) Driving Licence and access to own vehicle (due to nature of the Steelworks) Previous experience in business forecasting related to taxation Capability of conducting complex top level financial analysis Broad understanding of taxation issues and problems as well as how they will effect other departments Strong verbal and written communication skills Proven experience leading a small team Customs systems experience (CDS, SAP, GTS or equivalent) Good IT literacy with MS office Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday of 35 days per annum (including Bank Holidays) Annual pay review Bonus scheme subject to business performance Individual private healthcare scheme Leading pension scheme which is 10% employer contribution against 6% employee contribution Lifestyle benefits including restaurant and retail discounts, Vodafone, Jaguar Land Rover discounts, local discounted services and employee assistance programme for mental, physical and financial wellbeing Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, medical check and reference check.
Jun 27, 2026
Full time
Are you an experienced Tax Accountant? Do you hold significant tenure within customs tax? Are you based in or around Port Talbot? A permanent opportunity has arisen for a Taxation Advisor to join an established in house tax team. The successful applicant will be action orientated, approachable and a subject matter expert for customs tax, duty relief and DDP imports. Role: Senior Taxation Advisor Location: Tata Steel, Port Talbot, SA13 2NG Salary: Competitive and based upon experience Shift Patterns: Mon-Fri, 36.5 hours per week. Mon-Thu 08:30-16:45 and Fri 08:30-15:45 Remote working (x2 days a week) is available after the initial training period Start: ASAP but pending the successful completion of a medical, which does include a drug and alcohol test Responsibilities: Supporting the multinational business and the tax team with customs and related taxes (CBAM) Regulatory management of US,EU, and other global DDP imports and projects Being responsible for HMRC authorisations in respect of duty relief Ensuring accurate tariff classification, customs valuation and origin determination Leading and overseeing customs compliance and trade regulatory activity Ensuring adherence to international trade laws at all times Optimising duty costs where possible Mitigating risk and being a subject matter expert in providing such guidance Contributing with the IT function including advising senior leadership Playing an active role in continuous improvement for the department Full list of responsibilities can be provided Essential requirements: A qualified Tax Accountant with significant and relevant experience (3+years) Driving Licence and access to own vehicle (due to nature of the Steelworks) Previous experience in business forecasting related to taxation Capability of conducting complex top level financial analysis Broad understanding of taxation issues and problems as well as how they will effect other departments Strong verbal and written communication skills Proven experience leading a small team Customs systems experience (CDS, SAP, GTS or equivalent) Good IT literacy with MS office Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday of 35 days per annum (including Bank Holidays) Annual pay review Bonus scheme subject to business performance Individual private healthcare scheme Leading pension scheme which is 10% employer contribution against 6% employee contribution Lifestyle benefits including restaurant and retail discounts, Vodafone, Jaguar Land Rover discounts, local discounted services and employee assistance programme for mental, physical and financial wellbeing Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, medical check and reference check.
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Jun 25, 2026
Full time
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Personal Tax Senior Liverpool Your new company A well-established and growing independent accountancy practice in Liverpool is looking to recruit an experienced Personal Tax professional to take ownership of its personal tax portfolio. This is an excellent opportunity for someone who enjoys managing their own clients, acting as a trusted advisor, and working with a good level of autonomy within a supportive team environment. Your new role In this role, you will take day-to-day responsibility for a diverse personal tax portfolio, acting as the primary point of contact for clients and ensuring a consistently high level of service. You will work closely with the Tax Director and will be responsible for managing compliance deadlines, overseeing the preparation and review of self-assessment tax returns, and handling client queries as they arise. You will also liaise directly with HM Revenue & Customs and will be expected to identify potential advisory opportunities, escalating these where appropriate. What you'll need to succeed You will be ATT and/or CTA qualified, or qualified by experience, with a minimum of five years' personal tax experience gained within an accountancy practice. You should have strong technical knowledge across personal tax compliance, including income tax and capital gains tax, and ideally some exposure to inheritance tax. Proven experience managing your own client portfolio from onboarding through to completion is essential, as is confidence in acting as the main point of contact for clients. Strong organisational skills, the ability to manage multiple deadlines, and a comfortable, autonomous working style are key to success in this role. What you'll get in return You'll be joining a friendly and professional firm that values expertise, autonomy, and client relationships. The firm offers a supportive working environment, the opportunity to work closely with senior leadership, and a competitive salary and benefits package. What you need to do now If you're interested in this Personal Tax Senior role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 24, 2026
Full time
Personal Tax Senior Liverpool Your new company A well-established and growing independent accountancy practice in Liverpool is looking to recruit an experienced Personal Tax professional to take ownership of its personal tax portfolio. This is an excellent opportunity for someone who enjoys managing their own clients, acting as a trusted advisor, and working with a good level of autonomy within a supportive team environment. Your new role In this role, you will take day-to-day responsibility for a diverse personal tax portfolio, acting as the primary point of contact for clients and ensuring a consistently high level of service. You will work closely with the Tax Director and will be responsible for managing compliance deadlines, overseeing the preparation and review of self-assessment tax returns, and handling client queries as they arise. You will also liaise directly with HM Revenue & Customs and will be expected to identify potential advisory opportunities, escalating these where appropriate. What you'll need to succeed You will be ATT and/or CTA qualified, or qualified by experience, with a minimum of five years' personal tax experience gained within an accountancy practice. You should have strong technical knowledge across personal tax compliance, including income tax and capital gains tax, and ideally some exposure to inheritance tax. Proven experience managing your own client portfolio from onboarding through to completion is essential, as is confidence in acting as the main point of contact for clients. Strong organisational skills, the ability to manage multiple deadlines, and a comfortable, autonomous working style are key to success in this role. What you'll get in return You'll be joining a friendly and professional firm that values expertise, autonomy, and client relationships. The firm offers a supportive working environment, the opportunity to work closely with senior leadership, and a competitive salary and benefits package. What you need to do now If you're interested in this Personal Tax Senior role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Robert Half Talent Solutions are seeking a CFO for an ambitious SME manufacturing organisation based near Cardiff. The Chief Financial Officer will provide strategic and operational leadership of the Group's global finance function, ensuring robust financial governance, high-quality reporting, and proactive business partnering across all divisions. This is a pivotal role in shaping financial strategy, driving growth, and safeguarding value creation for shareholders, lenders, and stakeholders, while supporting international expansion and property investment activities. Key Responsibilities Group Financial Leadership & Governance Lead the Group's financial strategy, governance, and control framework across all businesses and geographies. Ensure the delivery of accurate, timely, and insightful monthly, quarterly, and annual consolidated financial reporting for the Board, shareholders, and lenders. Treasury & Funding Lead centralised treasury operations, managing cash, liquidity, and working capital efficiently across multiple common entities in a multicurrency environment. Maintain strong banking and lender relationships, ensuring compliance with covenants and securing financing to support growth and M&A. Strategic Planning & Business Partnering Drive the Group's annual business planning, budgeting, and forecasting cycles. Partner with the CEO, FD, and divisional leaders to provide financial insights that shape business strategy and operational decision-making. Taxation & Compliance Oversee Group tax strategy, ensuring compliance with UK and international regulations (corporate tax, VAT/GST, transfer pricing, and customs duties). Finance Transformation & Process Improvement Lead continuous improvement of finance systems, processes, and reporting tools to enhance accuracy, efficiency, and insight. Drive digitalisation and automation initiatives in line with best practice and Group strategy. M&A & Corporate Development Support the CEO and Board on mergers, acquisitions, disposals, and joint ventures. Essential Experience & Skills Proven CFO or senior Group Finance leader within a complex, multi-site manufacturing environment, ideally with international exposure. Strong technical expertise across financial reporting, treasury, taxation, and M&A. Demonstrable success in leading high-performing finance teams and driving transformation in finance processes. Track record of managing lender relationships and complex financing structures. There is a generous package available including a significant LTI options Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 24, 2026
Full time
Robert Half Talent Solutions are seeking a CFO for an ambitious SME manufacturing organisation based near Cardiff. The Chief Financial Officer will provide strategic and operational leadership of the Group's global finance function, ensuring robust financial governance, high-quality reporting, and proactive business partnering across all divisions. This is a pivotal role in shaping financial strategy, driving growth, and safeguarding value creation for shareholders, lenders, and stakeholders, while supporting international expansion and property investment activities. Key Responsibilities Group Financial Leadership & Governance Lead the Group's financial strategy, governance, and control framework across all businesses and geographies. Ensure the delivery of accurate, timely, and insightful monthly, quarterly, and annual consolidated financial reporting for the Board, shareholders, and lenders. Treasury & Funding Lead centralised treasury operations, managing cash, liquidity, and working capital efficiently across multiple common entities in a multicurrency environment. Maintain strong banking and lender relationships, ensuring compliance with covenants and securing financing to support growth and M&A. Strategic Planning & Business Partnering Drive the Group's annual business planning, budgeting, and forecasting cycles. Partner with the CEO, FD, and divisional leaders to provide financial insights that shape business strategy and operational decision-making. Taxation & Compliance Oversee Group tax strategy, ensuring compliance with UK and international regulations (corporate tax, VAT/GST, transfer pricing, and customs duties). Finance Transformation & Process Improvement Lead continuous improvement of finance systems, processes, and reporting tools to enhance accuracy, efficiency, and insight. Drive digitalisation and automation initiatives in line with best practice and Group strategy. M&A & Corporate Development Support the CEO and Board on mergers, acquisitions, disposals, and joint ventures. Essential Experience & Skills Proven CFO or senior Group Finance leader within a complex, multi-site manufacturing environment, ideally with international exposure. Strong technical expertise across financial reporting, treasury, taxation, and M&A. Demonstrable success in leading high-performing finance teams and driving transformation in finance processes. Track record of managing lender relationships and complex financing structures. There is a generous package available including a significant LTI options Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Customs Compliance Administrator Burnley HYBRID Your Role Play a key part in ensuring seamless import/ export processes, driving accuracy, efficiency, and compliance across a dynamic and growing business. This 15 Month FTC role offers the opportunity to develop specialist knowledge in customs, trade compliance, and cross-border supply chain coordination while working with diverse stakeholders. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. We are looking for passionate individuals to join our team as a Customs Compliance Administrator at Burnley site. About Safran Nacelles: Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employers in Burnley. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 15 Month Fixed Term Contract 37 hour working week over 4.5 days with a 1pm Finish on Fridays 25 days' holiday + bank holidays (plus the option to buy an additional 5 days) 10% employer pension contribution (5% employee contribution) 4X life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Excellent training, education, and development schemes Wellbeing support through our employee assistance programme: 24/7 mental health support, access to remote GP appointments, medical second options, and physiotherapy Responsibilities Prepare import files and issue clearance instructions to agents in line with transport bookings and delivery deadlines Support IPR processes, including compiling the quarterly Bill of Discharge Coordinate with couriers to manage pickups/deliveries and ensure correct documentation is issued on time Maintain and archive all import/export documentation accurately and compliantly Reconcile MSS data against the import log to ensure data accuracy Identify discrepancies and submit post-entry amendments where required Produce and issue documentation for tooling transfers (permanent import/export) across international sister sites What You'll Bring Experience in customs, logistics, freight forwarding, or supply chain administration Good understanding of import/ export documentation and clearance processes Strong administrative and organisational skills with high attention to detail and data accuracy Ability to reconcile data, identify discrepancies, and manage compliance-related records Confident communicator with the ability to prioritise workloads and build effective working relationships At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Jun 23, 2026
Contractor
Customs Compliance Administrator Burnley HYBRID Your Role Play a key part in ensuring seamless import/ export processes, driving accuracy, efficiency, and compliance across a dynamic and growing business. This 15 Month FTC role offers the opportunity to develop specialist knowledge in customs, trade compliance, and cross-border supply chain coordination while working with diverse stakeholders. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. We are looking for passionate individuals to join our team as a Customs Compliance Administrator at Burnley site. About Safran Nacelles: Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employers in Burnley. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 15 Month Fixed Term Contract 37 hour working week over 4.5 days with a 1pm Finish on Fridays 25 days' holiday + bank holidays (plus the option to buy an additional 5 days) 10% employer pension contribution (5% employee contribution) 4X life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Excellent training, education, and development schemes Wellbeing support through our employee assistance programme: 24/7 mental health support, access to remote GP appointments, medical second options, and physiotherapy Responsibilities Prepare import files and issue clearance instructions to agents in line with transport bookings and delivery deadlines Support IPR processes, including compiling the quarterly Bill of Discharge Coordinate with couriers to manage pickups/deliveries and ensure correct documentation is issued on time Maintain and archive all import/export documentation accurately and compliantly Reconcile MSS data against the import log to ensure data accuracy Identify discrepancies and submit post-entry amendments where required Produce and issue documentation for tooling transfers (permanent import/export) across international sister sites What You'll Bring Experience in customs, logistics, freight forwarding, or supply chain administration Good understanding of import/ export documentation and clearance processes Strong administrative and organisational skills with high attention to detail and data accuracy Ability to reconcile data, identify discrepancies, and manage compliance-related records Confident communicator with the ability to prioritise workloads and build effective working relationships At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Head of Tax Liverpool To £85,000 + benefits and very hybrid Our client is a large prestigious client based in Liverpool and we are looking to recruit to the role of Head of Tax. The role will be varied and reporting into the Chief Financial Officer you will oversee the organisation s tax compliance, advisory, and strategic tax planning activities across a complex and diverse organisation. You will lead the tax function, providing expert guidance on UK and international tax matters while supporting strategic decision-making across commercial, and operational activities. You will play a key role in ensuring the organisation and its subsidiaries maintain the highest standards of compliance, governance, and financial stewardship. This is an exciting opportunity for an experienced tax leader to influence strategic initiatives, support innovation, and help shape tax-efficient practices within a world-class environment. The Role Ensure compliance with evolving tax legislation while delivering commercially focused advice that supports long-term objectives. Lead and develop a professional tax team, manage relationships with HMRC and external advisers, and act as the principal expert on all tax-related matters. Develop and deliver a comprehensive tax strategy Advise senior leadership on the tax implications of major strategic initiatives, including international activities, capital programmes, research collaborations, and commercial ventures. Ensure full compliance with UK and international tax legislation, including VAT, Corporation Tax, PAYE/NIC, Employment Taxes, and Customs Duties. Manage tax audits, reviews, and enquiries from HMRC and other tax authorities. Develop and maintain the Groups Tax Risk Register, ensuring effective risk mitigation and escalation processes. Ideally you will hold a professional tax qualification and have the ability to develop and maintain long standing internal and external relationships. This will be a high profile role and an opportunity to be able to influence how tax is delivered across the group. Benefits 3o days holiday + shut down at Christmas + statutory days Very hybrid Defined salary pension
Jun 23, 2026
Full time
Head of Tax Liverpool To £85,000 + benefits and very hybrid Our client is a large prestigious client based in Liverpool and we are looking to recruit to the role of Head of Tax. The role will be varied and reporting into the Chief Financial Officer you will oversee the organisation s tax compliance, advisory, and strategic tax planning activities across a complex and diverse organisation. You will lead the tax function, providing expert guidance on UK and international tax matters while supporting strategic decision-making across commercial, and operational activities. You will play a key role in ensuring the organisation and its subsidiaries maintain the highest standards of compliance, governance, and financial stewardship. This is an exciting opportunity for an experienced tax leader to influence strategic initiatives, support innovation, and help shape tax-efficient practices within a world-class environment. The Role Ensure compliance with evolving tax legislation while delivering commercially focused advice that supports long-term objectives. Lead and develop a professional tax team, manage relationships with HMRC and external advisers, and act as the principal expert on all tax-related matters. Develop and deliver a comprehensive tax strategy Advise senior leadership on the tax implications of major strategic initiatives, including international activities, capital programmes, research collaborations, and commercial ventures. Ensure full compliance with UK and international tax legislation, including VAT, Corporation Tax, PAYE/NIC, Employment Taxes, and Customs Duties. Manage tax audits, reviews, and enquiries from HMRC and other tax authorities. Develop and maintain the Groups Tax Risk Register, ensuring effective risk mitigation and escalation processes. Ideally you will hold a professional tax qualification and have the ability to develop and maintain long standing internal and external relationships. This will be a high profile role and an opportunity to be able to influence how tax is delivered across the group. Benefits 3o days holiday + shut down at Christmas + statutory days Very hybrid Defined salary pension
A business that has been formed to deliver critical projects to ensure smooth trade between the UK and EU post Brexit is looking for a Customs Shift Leader to join the team in Worksop. You will be responsible for ensuring that customer declarations are completed on time and in full to allow goods to move. Shifts: 3-week rotation with 1 in 3 weekends Shift rotation: 06:00-14:30 / 08:30-17:00 / 12:0 click apply for full job details
Jan 20, 2026
Full time
A business that has been formed to deliver critical projects to ensure smooth trade between the UK and EU post Brexit is looking for a Customs Shift Leader to join the team in Worksop. You will be responsible for ensuring that customer declarations are completed on time and in full to allow goods to move. Shifts: 3-week rotation with 1 in 3 weekends Shift rotation: 06:00-14:30 / 08:30-17:00 / 12:0 click apply for full job details
Freightserve recruitment are looking for a Customs Manager who is experienced within Fine Arts. The company is based in the North West London area. Job Description:- We are seeking an experienced and meticulous Customs Manager to lead The customs operations. This is a crucial management position responsible for the complete customs lifecycle of all shipments-road, sea, and air-ensuring full compliance with international trade laws and specific regulations governing cultural property. Previous experience within the fine art shipping sector is essential. Customs Operations & Management Road Freight Expertise: Directly oversee and ensure the compliant execution of customs procedures for all road freight movements, including the accurate raising of import entries (permanent, temporary, and under relief) and the timely and accurate discharging (acquittal) of T-forms (Transit Documents) to avoid customs penalties. Air and Sea Oversight: Act as the final authority for all customs declarations related to air and sea freight import shipments, ensuring proper valuation, classification, and application of specific regimes. Compliance and Risk Management: Take ultimate responsibility for the company's entire customs compliance program. Proactively monitor changes in customs regulations, trade agreements, and specific cultural property laws to mitigate risk. Team Leadership: Manage, mentor, and train a small, dedicated customs team, setting performance standards and ensuring procedural consistency across all modes of transport. Specialised Procedures & Record Keeping Temporary Admission (TA) Management: Oversee the entire process for art imported under Temporary Admission (TA), including maintaining meticulous records, monitoring expiry deadlines, and ensuring timely re-export or change of regime. Bonded Warehouse Control: Manage and maintain the integrity of our bonded warehouse (Customs Warehouse) records and inventory control system, ensuring full compliance with customs audit requirements for goods held under duty and tax suspension. Audits and Reporting: Serve as the primary point of contact for external customs audits, providing detailed documentation and comprehensive reports to satisfy regulatory bodies. Essential Requirements:- Sector Experience is Mandatory: A minimum of 5 years of dedicated experience in customs management, with at least 2 years in the fine art shipping, logistics, or cultural sector specifically. Technical Proficiency: Extensive practical knowledge of import/export customs regimes, valuation, classification (HS Codes), and experience with the New Computerised Transit System (NCTS). Regulatory Acumen: Deep understanding of complex customs procedures, including Temporary Admission (TA), Customs Warehousing, and specific cultural goods regulations. Management Skills: Proven ability to lead, develop, and manage a small, high-performing team. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Oct 08, 2025
Full time
Freightserve recruitment are looking for a Customs Manager who is experienced within Fine Arts. The company is based in the North West London area. Job Description:- We are seeking an experienced and meticulous Customs Manager to lead The customs operations. This is a crucial management position responsible for the complete customs lifecycle of all shipments-road, sea, and air-ensuring full compliance with international trade laws and specific regulations governing cultural property. Previous experience within the fine art shipping sector is essential. Customs Operations & Management Road Freight Expertise: Directly oversee and ensure the compliant execution of customs procedures for all road freight movements, including the accurate raising of import entries (permanent, temporary, and under relief) and the timely and accurate discharging (acquittal) of T-forms (Transit Documents) to avoid customs penalties. Air and Sea Oversight: Act as the final authority for all customs declarations related to air and sea freight import shipments, ensuring proper valuation, classification, and application of specific regimes. Compliance and Risk Management: Take ultimate responsibility for the company's entire customs compliance program. Proactively monitor changes in customs regulations, trade agreements, and specific cultural property laws to mitigate risk. Team Leadership: Manage, mentor, and train a small, dedicated customs team, setting performance standards and ensuring procedural consistency across all modes of transport. Specialised Procedures & Record Keeping Temporary Admission (TA) Management: Oversee the entire process for art imported under Temporary Admission (TA), including maintaining meticulous records, monitoring expiry deadlines, and ensuring timely re-export or change of regime. Bonded Warehouse Control: Manage and maintain the integrity of our bonded warehouse (Customs Warehouse) records and inventory control system, ensuring full compliance with customs audit requirements for goods held under duty and tax suspension. Audits and Reporting: Serve as the primary point of contact for external customs audits, providing detailed documentation and comprehensive reports to satisfy regulatory bodies. Essential Requirements:- Sector Experience is Mandatory: A minimum of 5 years of dedicated experience in customs management, with at least 2 years in the fine art shipping, logistics, or cultural sector specifically. Technical Proficiency: Extensive practical knowledge of import/export customs regimes, valuation, classification (HS Codes), and experience with the New Computerised Transit System (NCTS). Regulatory Acumen: Deep understanding of complex customs procedures, including Temporary Admission (TA), Customs Warehousing, and specific cultural goods regulations. Management Skills: Proven ability to lead, develop, and manage a small, high-performing team. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Role: Assistant Shipping Manager Location: Bromborough Type: Permanent Salary: Up to £37,000 DOE + bonus scheme Type: Monday-Friday days Russell Taylor Group are seeking an Assistant Shipping Manager to support our client's international logistics and fulfilment operations. This role is ideal for effective logistics professionals with strong leadership experience and an impeccable eye for detail. The role: Manage all aspects of logistics (air, sea, and road) and communicate with carriers to guarantee on-time, economical delivery. Manage and instruct the packing team to improve workflow effectiveness and guarantee quality assurance. Comply with international trade standards when creating packing lists, invoices, customs declarations, and other shipment documentation. Share information and address any shipping-related concerns with internal teams, freight forwarders, and suppliers on a regular basis. Proactively look for ways to streamline logistics procedures and cut expenses. Use ERP & WMS to track shipments and deliver performance reports. The candidate: 5 years' experience in shipping and logistics 2 years in a managerial or supervisory role Knowledge of freight methods Excellent problem-solving skills and meticulousness to guarantee order accuracy and eliminate delays. Previous experience using an ERP and Warehouse Management System A thorough understanding of customs documentation and UK HMRC regulations is required. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Oct 07, 2025
Full time
Role: Assistant Shipping Manager Location: Bromborough Type: Permanent Salary: Up to £37,000 DOE + bonus scheme Type: Monday-Friday days Russell Taylor Group are seeking an Assistant Shipping Manager to support our client's international logistics and fulfilment operations. This role is ideal for effective logistics professionals with strong leadership experience and an impeccable eye for detail. The role: Manage all aspects of logistics (air, sea, and road) and communicate with carriers to guarantee on-time, economical delivery. Manage and instruct the packing team to improve workflow effectiveness and guarantee quality assurance. Comply with international trade standards when creating packing lists, invoices, customs declarations, and other shipment documentation. Share information and address any shipping-related concerns with internal teams, freight forwarders, and suppliers on a regular basis. Proactively look for ways to streamline logistics procedures and cut expenses. Use ERP & WMS to track shipments and deliver performance reports. The candidate: 5 years' experience in shipping and logistics 2 years in a managerial or supervisory role Knowledge of freight methods Excellent problem-solving skills and meticulousness to guarantee order accuracy and eliminate delays. Previous experience using an ERP and Warehouse Management System A thorough understanding of customs documentation and UK HMRC regulations is required. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Fine Art Customs Manager - London Location: London Vacancy Reference: 58556 Our client, a leading international fine art logistics and shipping company, is seeking a highly skilled and detail-driven Fine Art Customs Manager . This is a senior management role overseeing the entire customs process for fine art shipments by road, sea, and air. This position is crucial to ensuring smooth global transportation of high-value art, antiques, and cultural property, while guaranteeing compliance with customs regulations and international trade law. Previous experience in fine art shipping or cultural property logistics is essential. The Role: As Fine Art Customs Manager , you will be responsible for leading a dedicated customs team, ensuring all import and export procedures are executed to the highest standards. You will take full ownership of compliance, provide expert oversight for customs declarations across all transport modes, and safeguard the company's reputation with customs authorities, galleries, and high-profile clients worldwide. Key Responsibilities: Oversee customs operations across road freight, sea freight, and air freight . Ensure accurate preparation of import entries (permanent, temporary, and relief) and the timely discharge of T-forms (Transit Documents). Act as the final authority for customs declarations, ensuring correct valuation, HS classification, and regime application. Lead the company's customs compliance programme , monitoring regulatory changes and cultural property laws. Manage, mentor, and develop a small customs team, setting standards of accuracy and efficiency. Administer Temporary Admission (TA) procedures, monitoring deadlines and ensuring compliant re-export or regime changes. Maintain and control bonded warehouse records, ensuring full audit compliance. Represent the company during customs audits, preparing and presenting detailed reports. Essential Requirements: Minimum 5 years' experience in customs management, including at least 2 years in fine art shipping, logistics, or cultural property. In-depth knowledge of import/export regimes, HS Codes, valuation, and the New Computerised Transit System (NCTS) . Expertise in Temporary Admission (TA) , Customs Warehousing, and cultural goods regulations. Strong leadership skills with proven experience managing a small, high-performing team. Excellent communication skills for liaising with HMRC, customs authorities, internal teams, and fine art clients. Why Apply? This is a rare opportunity to step into a senior role within a world-class fine art shipping company. You will work with some of the most prestigious art collections, galleries, and cultural institutions, ensuring their priceless works move seamlessly across borders. Apply Now If you are an experienced customs professional with expertise in fine art logistics and the drive to lead a high-performing team, we would love to hear from you. Contact us today. About Red Recruit Global For over 23 years, Red Recruit Global has proudly supported the fine art logistics sector, partnering with leading organisations and helping professionals shape rewarding careers. If you are considering your next move, our experienced consultants are here to provide confidential guidance and support.
Oct 07, 2025
Full time
Fine Art Customs Manager - London Location: London Vacancy Reference: 58556 Our client, a leading international fine art logistics and shipping company, is seeking a highly skilled and detail-driven Fine Art Customs Manager . This is a senior management role overseeing the entire customs process for fine art shipments by road, sea, and air. This position is crucial to ensuring smooth global transportation of high-value art, antiques, and cultural property, while guaranteeing compliance with customs regulations and international trade law. Previous experience in fine art shipping or cultural property logistics is essential. The Role: As Fine Art Customs Manager , you will be responsible for leading a dedicated customs team, ensuring all import and export procedures are executed to the highest standards. You will take full ownership of compliance, provide expert oversight for customs declarations across all transport modes, and safeguard the company's reputation with customs authorities, galleries, and high-profile clients worldwide. Key Responsibilities: Oversee customs operations across road freight, sea freight, and air freight . Ensure accurate preparation of import entries (permanent, temporary, and relief) and the timely discharge of T-forms (Transit Documents). Act as the final authority for customs declarations, ensuring correct valuation, HS classification, and regime application. Lead the company's customs compliance programme , monitoring regulatory changes and cultural property laws. Manage, mentor, and develop a small customs team, setting standards of accuracy and efficiency. Administer Temporary Admission (TA) procedures, monitoring deadlines and ensuring compliant re-export or regime changes. Maintain and control bonded warehouse records, ensuring full audit compliance. Represent the company during customs audits, preparing and presenting detailed reports. Essential Requirements: Minimum 5 years' experience in customs management, including at least 2 years in fine art shipping, logistics, or cultural property. In-depth knowledge of import/export regimes, HS Codes, valuation, and the New Computerised Transit System (NCTS) . Expertise in Temporary Admission (TA) , Customs Warehousing, and cultural goods regulations. Strong leadership skills with proven experience managing a small, high-performing team. Excellent communication skills for liaising with HMRC, customs authorities, internal teams, and fine art clients. Why Apply? This is a rare opportunity to step into a senior role within a world-class fine art shipping company. You will work with some of the most prestigious art collections, galleries, and cultural institutions, ensuring their priceless works move seamlessly across borders. Apply Now If you are an experienced customs professional with expertise in fine art logistics and the drive to lead a high-performing team, we would love to hear from you. Contact us today. About Red Recruit Global For over 23 years, Red Recruit Global has proudly supported the fine art logistics sector, partnering with leading organisations and helping professionals shape rewarding careers. If you are considering your next move, our experienced consultants are here to provide confidential guidance and support.
A Rapidly expanding FMCG Food Manufacturer is working exclusively with me to secure a Supply Chain Export Leader to join their team. The Supply Chain Export Leader will have the opportunity to be part of a continued success story within a business with global reach and who operate in a niche, high premium category from a pallet air freight, to a container road freight or deep sea. Supply Chain Excellence Leader responsibilities include: Administer the documented and logistics process in the business including the liaison with key stakeholders internally and externally. Work closely with key markets: North America, Europe, and parts of Asia Pacific. Logistics organisation, shipping price negotiation and/or monitoring, and customer service engagement. Technical knowledge to include label content and barcodes /product identifiers and an understanding of internal manufacturing key information and processes such as batch coding. Accuracy for customs and shipping records in the written word and numbers (maths) are an essential skill. Must be a team player to naturally deputise their work or hand over for shipping out of normal hours or when on holiday. You will ideally be a Supply Chain Export Leader / Supply Chain & Export professional within a food manufacturing environment. This role will require a very level headed, resourceful troubleshooter with good maths / IT skills. To apply, please email a cv
Oct 06, 2025
Full time
A Rapidly expanding FMCG Food Manufacturer is working exclusively with me to secure a Supply Chain Export Leader to join their team. The Supply Chain Export Leader will have the opportunity to be part of a continued success story within a business with global reach and who operate in a niche, high premium category from a pallet air freight, to a container road freight or deep sea. Supply Chain Excellence Leader responsibilities include: Administer the documented and logistics process in the business including the liaison with key stakeholders internally and externally. Work closely with key markets: North America, Europe, and parts of Asia Pacific. Logistics organisation, shipping price negotiation and/or monitoring, and customer service engagement. Technical knowledge to include label content and barcodes /product identifiers and an understanding of internal manufacturing key information and processes such as batch coding. Accuracy for customs and shipping records in the written word and numbers (maths) are an essential skill. Must be a team player to naturally deputise their work or hand over for shipping out of normal hours or when on holiday. You will ideally be a Supply Chain Export Leader / Supply Chain & Export professional within a food manufacturing environment. This role will require a very level headed, resourceful troubleshooter with good maths / IT skills. To apply, please email a cv
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
Oct 06, 2025
Full time
Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference. About the Role Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost - keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay. What You'll Be Doing Managing the import process : reviewing shipping documents and providing customs clearance instructions for all incoming shipments. Overseeing the export process : preparing all required documentation for outgoing shipments. Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery . Ensuring all order-related paperwork is maintained in line with regulatory and study requirements , supporting our Authorised Economic Operator (AEO) status. Proactively handling internal and external client enquiries, resolving issues promptly and effectively. What We're Looking For Strong organisational skills and attention to detail. Excellent communication skills for liaising with clients, suppliers, and team members. Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate. Ability to multitask and work to deadlines in a regulated industry environment. Your own transport is essential for this role due to the location of the site. Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling First Recruitment Services are acting as an employment agency in relation to this vacancy. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
Oct 06, 2025
Full time
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
HMRC Customer Service Advisor - Telephony Location: Newcastle, NE98 1ZZWorking as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.? A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: £13.91 per hour pay rate (equivalent to £26,763FTE salary) Start date July 2025 upon successful completion of government screening checks Expected assignment length, 6 months with the possibility of extension Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
HMRC Customer Service Advisor - Telephony Location: Newcastle, NE98 1ZZWorking as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.? A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: £13.91 per hour pay rate (equivalent to £26,763FTE salary) Start date July 2025 upon successful completion of government screening checks Expected assignment length, 6 months with the possibility of extension Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 24, 2025
Full time
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
