Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid,3 days per week in office) Salary: Competitive A leading international law firm is seeking a Senior IT Database and Web Platform Engineer to join their Birmingham-based IT Services team excellent opportunity to play a critical role in maintaining and enhancing SQL, SharePoint, and web platform infrastructure, supporting services that underpin high-profile legal and business systems across the globe. The Role Reporting to the Senior Manager, Core Services and Platforms , you will provide expert third-line support across a wide range of systems, including SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are looking for a technically strong and collaborative professional with: Previous experience as a Business/Systems Analyst, Senior Systems Consultant, or similar . Significant experience in SQL Server configuration, optimisation, and support . Hands-on expertise with SharePoint architecture and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment
Jun 28, 2026
Full time
Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid,3 days per week in office) Salary: Competitive A leading international law firm is seeking a Senior IT Database and Web Platform Engineer to join their Birmingham-based IT Services team excellent opportunity to play a critical role in maintaining and enhancing SQL, SharePoint, and web platform infrastructure, supporting services that underpin high-profile legal and business systems across the globe. The Role Reporting to the Senior Manager, Core Services and Platforms , you will provide expert third-line support across a wide range of systems, including SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are looking for a technically strong and collaborative professional with: Previous experience as a Business/Systems Analyst, Senior Systems Consultant, or similar . Significant experience in SQL Server configuration, optimisation, and support . Hands-on expertise with SharePoint architecture and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment
Finance Business Analyst 12-month Contract London Market Your new company You'll be joining a global, PE-backed (re)insurance business operating within the London Market. The organisation is undergoing a significant financial transformation programme, with continued investment in systems, processes and reporting infrastructure.Finance sits at the heart of the business, offering a genuine opportunity to influence how reporting, controls and processes evolve across a complex insurance environment. Your new role This Finance Business Analyst role sits within the finance transformation team, supporting a range of change initiatives across systems, processes and reporting.You'll work closely with Finance and Change stakeholders to understand current processes, gather requirements and support the design and implementation of improved ways of working. The role will involve detailed process mapping, supporting system changes (including Workday), and ensuring successful delivery of finance transformation initiatives.This is a highly collaborative position, requiring strong engagement across finance, operations and technology teams. What you'll need to succeed Qualified accountant (ACA / ACCA / CIMA) Experience working in finance transformation or business analysis roles Strong insurance / London Market experience Proven process mapping (current vs future state) and requirements gathering Exposure to finance systems implementation and UAT Excellent stakeholder management and communication skills. What you'll get in return Opportunity to play a key role in a large-scale finance transformation programmeExposure to senior stakeholders across finance and the wider businessA highly visible role with real influence on systems, processes and reportingCompetitive salary and strong project exposure within a growing organisation What you need to do now If you're a reinsurance accountant looking for interesting, hands-on contract work with strong system exposure, this is well worth exploring.Apply now or contact me directly to discuss the opportunity in more detail and assess fit. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Jun 28, 2026
Seasonal
Finance Business Analyst 12-month Contract London Market Your new company You'll be joining a global, PE-backed (re)insurance business operating within the London Market. The organisation is undergoing a significant financial transformation programme, with continued investment in systems, processes and reporting infrastructure.Finance sits at the heart of the business, offering a genuine opportunity to influence how reporting, controls and processes evolve across a complex insurance environment. Your new role This Finance Business Analyst role sits within the finance transformation team, supporting a range of change initiatives across systems, processes and reporting.You'll work closely with Finance and Change stakeholders to understand current processes, gather requirements and support the design and implementation of improved ways of working. The role will involve detailed process mapping, supporting system changes (including Workday), and ensuring successful delivery of finance transformation initiatives.This is a highly collaborative position, requiring strong engagement across finance, operations and technology teams. What you'll need to succeed Qualified accountant (ACA / ACCA / CIMA) Experience working in finance transformation or business analysis roles Strong insurance / London Market experience Proven process mapping (current vs future state) and requirements gathering Exposure to finance systems implementation and UAT Excellent stakeholder management and communication skills. What you'll get in return Opportunity to play a key role in a large-scale finance transformation programmeExposure to senior stakeholders across finance and the wider businessA highly visible role with real influence on systems, processes and reportingCompetitive salary and strong project exposure within a growing organisation What you need to do now If you're a reinsurance accountant looking for interesting, hands-on contract work with strong system exposure, this is well worth exploring.Apply now or contact me directly to discuss the opportunity in more detail and assess fit. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Belmont Recruitment are currently seeking an experienced IT Project Manager to work with our Local Authority client on an interim basis. This is a full-time role working 37 hours per week on a hybrid basis. Overview: This role sits within the IT Services team and is responsible for leading the Project Team and supporting the delivery of a portfolio of IT and information systems projects across the organisation. The role involves managing projects through the full lifecycle, ensuring effective analysis of business requirements and the delivery of appropriate IT solutions. The successful candidate will also be responsible for overseeing programme resource planning and budget management, producing regular programme status reports, and providing PMO support and direction to Project Analysts. Main Duties: Managing a portfolio of IT and information systems projects Leading projects through the full lifecycle from initiation to completion Analysing business requirements and supporting the delivery of appropriate IT solutions Overseeing programme resource planning and budget management Producing programme status reports Providing PMO support and direction to Project Analysts Essential Criteria: Previous experience working at a senior level within an ICT environment, preferably within a Local Authority / Public Sector organisation Proven background in delivering multiple concurrent IT or systems projects, working with senior stakeholders in complex environments Experienced in managing budgets and resource allocation across projects Strong knowledge of project and programme management methodologies such as PRINCE2, Agile and MSP Excellent stakeholder management and communication skills If your skills match the above criteria, please apply with your up-to-date CV .
Jun 27, 2026
Contractor
Belmont Recruitment are currently seeking an experienced IT Project Manager to work with our Local Authority client on an interim basis. This is a full-time role working 37 hours per week on a hybrid basis. Overview: This role sits within the IT Services team and is responsible for leading the Project Team and supporting the delivery of a portfolio of IT and information systems projects across the organisation. The role involves managing projects through the full lifecycle, ensuring effective analysis of business requirements and the delivery of appropriate IT solutions. The successful candidate will also be responsible for overseeing programme resource planning and budget management, producing regular programme status reports, and providing PMO support and direction to Project Analysts. Main Duties: Managing a portfolio of IT and information systems projects Leading projects through the full lifecycle from initiation to completion Analysing business requirements and supporting the delivery of appropriate IT solutions Overseeing programme resource planning and budget management Producing programme status reports Providing PMO support and direction to Project Analysts Essential Criteria: Previous experience working at a senior level within an ICT environment, preferably within a Local Authority / Public Sector organisation Proven background in delivering multiple concurrent IT or systems projects, working with senior stakeholders in complex environments Experienced in managing budgets and resource allocation across projects Strong knowledge of project and programme management methodologies such as PRINCE2, Agile and MSP Excellent stakeholder management and communication skills If your skills match the above criteria, please apply with your up-to-date CV .
Morgan McKinley (Milton Keynes)
Bletchley, Buckinghamshire
Morgan McKinley Northern Home Counties are representing a growing business in Milton Keynes that is seeking a commercially minded finance professional to join its expanding finance team. This is an excellent opportunity for a part-qualified accountant looking to develop their career within a fast-paced and evolving environment, working closely with senior stakeholders across the business. The Role Reporting into senior finance leadership, you will play a key role in delivering insightful financial analysis, supporting strategic decision-making, and driving improvements across reporting, budgeting, and forecasting processes. Key Responsibilities: Analyse financial data and prepare regular management reports for key stakeholders. Provide financial insights and recommendations to support business decision-making. Present financial results and key business insights to stakeholders across the organisation. Lead and support budgeting and forecasting activities. Partner with operational and support functions to gather, interpret, and analyse financial information. Identify and implement improvements to financial processes, controls, and reporting procedures. Deliver ad-hoc financial analysis to support business initiatives and projects. Ensure the accuracy, integrity, and completeness of financial data and reporting. Work closely with operational teams and central support functions to ensure standard reporting requirements are consistently met. Support the wider finance function with additional responsibilities as required within a dynamic and changing business environment. Skills & Experience: Studying towards ACCA, ACA, or CIMA qualification. Previous experience within a management accounting, financial analysis, or business partnering role. Strong analytical skills with the ability to work accurately under pressure and meet tight deadlines. Excellent attention to detail and organisational skills. Confident building relationships with senior stakeholders, including board-level colleagues and international teams. Strong communication and presentation skills, with the ability to explain financial information to non-finance audiences. Advanced Excel skills and experience using ERP systems, ideally SAP. Proactive problem-solving approach with a continuous improvement mindset. What's on Offer? Opportunity to join a growing and successful organisation. Exposure to senior stakeholders and commercial decision-making. A varied role with excellent development opportunities. Collaborative and supportive working environment. Hybrid working arrangements. Competitive salary and benefits package.
Jun 27, 2026
Full time
Morgan McKinley Northern Home Counties are representing a growing business in Milton Keynes that is seeking a commercially minded finance professional to join its expanding finance team. This is an excellent opportunity for a part-qualified accountant looking to develop their career within a fast-paced and evolving environment, working closely with senior stakeholders across the business. The Role Reporting into senior finance leadership, you will play a key role in delivering insightful financial analysis, supporting strategic decision-making, and driving improvements across reporting, budgeting, and forecasting processes. Key Responsibilities: Analyse financial data and prepare regular management reports for key stakeholders. Provide financial insights and recommendations to support business decision-making. Present financial results and key business insights to stakeholders across the organisation. Lead and support budgeting and forecasting activities. Partner with operational and support functions to gather, interpret, and analyse financial information. Identify and implement improvements to financial processes, controls, and reporting procedures. Deliver ad-hoc financial analysis to support business initiatives and projects. Ensure the accuracy, integrity, and completeness of financial data and reporting. Work closely with operational teams and central support functions to ensure standard reporting requirements are consistently met. Support the wider finance function with additional responsibilities as required within a dynamic and changing business environment. Skills & Experience: Studying towards ACCA, ACA, or CIMA qualification. Previous experience within a management accounting, financial analysis, or business partnering role. Strong analytical skills with the ability to work accurately under pressure and meet tight deadlines. Excellent attention to detail and organisational skills. Confident building relationships with senior stakeholders, including board-level colleagues and international teams. Strong communication and presentation skills, with the ability to explain financial information to non-finance audiences. Advanced Excel skills and experience using ERP systems, ideally SAP. Proactive problem-solving approach with a continuous improvement mindset. What's on Offer? Opportunity to join a growing and successful organisation. Exposure to senior stakeholders and commercial decision-making. A varied role with excellent development opportunities. Collaborative and supportive working environment. Hybrid working arrangements. Competitive salary and benefits package.
Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calc proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems What you can expect in return A competitive salary and market leading bonus scheme At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Jun 27, 2026
Full time
Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calc proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems What you can expect in return A competitive salary and market leading bonus scheme At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Reward Manager Duration - 3 months (initially) Location - London (Hybrid) Daily Rate - 400 Ir35 - Inside (Must use an umbrella company) Overview We are seeking an experienced Reward Manager to support and deliver key reward activities, including the annual salary review and bonus processes . This is a hands-on interim role focused on ensuring accurate, timely, and commercially aligned reward delivery. Key Responsibilities Lead and manage the annual salary review cycle , including planning, modelling, and implementation Deliver and administer the bonus process (STI), ensuring accuracy and governance Partner with HR and Finance to align reward strategies with business objectives Conduct salary benchmarking and provide market insights Support budgeting, pay modelling, and cost analysis Ensure data integrity across HR systems and reward tools Provide guidance to stakeholders on reward policies and decisions Requirements Proven experience in a Reward Manager or Senior Reward Analyst role Strong knowledge of compensation processes (salary reviews, bonus schemes) Advanced Excel and data analysis skills Experience working in fast-paced, complex organisations Strong stakeholder management and communication skills Desirable Experience with HRIS systems (e.g. Workday, SAP) Experience within large corporate or matrix environments
Jun 27, 2026
Contractor
Reward Manager Duration - 3 months (initially) Location - London (Hybrid) Daily Rate - 400 Ir35 - Inside (Must use an umbrella company) Overview We are seeking an experienced Reward Manager to support and deliver key reward activities, including the annual salary review and bonus processes . This is a hands-on interim role focused on ensuring accurate, timely, and commercially aligned reward delivery. Key Responsibilities Lead and manage the annual salary review cycle , including planning, modelling, and implementation Deliver and administer the bonus process (STI), ensuring accuracy and governance Partner with HR and Finance to align reward strategies with business objectives Conduct salary benchmarking and provide market insights Support budgeting, pay modelling, and cost analysis Ensure data integrity across HR systems and reward tools Provide guidance to stakeholders on reward policies and decisions Requirements Proven experience in a Reward Manager or Senior Reward Analyst role Strong knowledge of compensation processes (salary reviews, bonus schemes) Advanced Excel and data analysis skills Experience working in fast-paced, complex organisations Strong stakeholder management and communication skills Desirable Experience with HRIS systems (e.g. Workday, SAP) Experience within large corporate or matrix environments
Senior Pensions Calculation Analyst As part of the Calculations & Benefits Team, this role delivers market-leading systems calculation work and is central to ensuring calculations are delivered efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage and deliver calculation work Deliver work in a consistent and efficient manner Work with stakeholders to understand how processes and systems can be utilised most effectively Liaise with the BAU admin team and prioritise work and resources Lead in the delivery of work through coding and configuration of the admin platforms Liaising with other team members to ensure that the delivery of solutions is consistent and effective Collaborate with others to develop and implement solutions for work as required Lead in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team Support the design and implementation of processes and procedures relating to Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well as mentoring less experienced colleagues Ensure processes support Isio's ISO27001 What we're looking for Proven record of delivering calculation solutions across pensions admin systems Excellent knowledge of DB / DC pension schemes and their calculation requirements Management of key stakeholders at all levels in a typical corporate environment Experience of relational databases Demonstrable programming experience (e.g. SQL / .NET / VBA) Experience of management responsibilities such as, work prioritisation, holding others to account, risk management Experience of managing a small team Excellent communication (verbal and written) and good interpersonal skills Experience of modern pensions administration systems Ability to interpret benefit specification and translate into calculations Excellent Planning & Organisational skills Strong analytical and problem-solving skills and a creative approach to getting work delivered Thorough knowledge of robust audit, testing and sign off processes Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Jun 27, 2026
Full time
Senior Pensions Calculation Analyst As part of the Calculations & Benefits Team, this role delivers market-leading systems calculation work and is central to ensuring calculations are delivered efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage and deliver calculation work Deliver work in a consistent and efficient manner Work with stakeholders to understand how processes and systems can be utilised most effectively Liaise with the BAU admin team and prioritise work and resources Lead in the delivery of work through coding and configuration of the admin platforms Liaising with other team members to ensure that the delivery of solutions is consistent and effective Collaborate with others to develop and implement solutions for work as required Lead in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team Support the design and implementation of processes and procedures relating to Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well as mentoring less experienced colleagues Ensure processes support Isio's ISO27001 What we're looking for Proven record of delivering calculation solutions across pensions admin systems Excellent knowledge of DB / DC pension schemes and their calculation requirements Management of key stakeholders at all levels in a typical corporate environment Experience of relational databases Demonstrable programming experience (e.g. SQL / .NET / VBA) Experience of management responsibilities such as, work prioritisation, holding others to account, risk management Experience of managing a small team Excellent communication (verbal and written) and good interpersonal skills Experience of modern pensions administration systems Ability to interpret benefit specification and translate into calculations Excellent Planning & Organisational skills Strong analytical and problem-solving skills and a creative approach to getting work delivered Thorough knowledge of robust audit, testing and sign off processes Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our specialist Administration Project Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP Equalisation projects; benefit analysis and rectification work; Pensions Dashboard projects; Scheme transitions; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Regular maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to DB pension schemes. Demonstrable experience working on, reviewing and delivering bulk projects including GMP, Pension Dashboard, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Jun 27, 2026
Full time
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our specialist Administration Project Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP Equalisation projects; benefit analysis and rectification work; Pensions Dashboard projects; Scheme transitions; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Regular maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to DB pension schemes. Demonstrable experience working on, reviewing and delivering bulk projects including GMP, Pension Dashboard, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Be the person to define and embed our approach to Business Analysis. As we evolve and mature, we are looking to build our in-house capabilities and become less reliant on third-party partners. You will play a key role in shaping the future of Business Analysis at Gigaclear, ensuring best practice, governance, standards and methodologies are defined, adopted and continuously improved across the organisation. Importantly, your background will include leading or managing Business Analysts and establishing effective Business Analysis practices across an organisation. You will be experienced in working across multiple delivery methodologies, from traditional project delivery through to agile product development, and able to ensure Business Analysis remains focused on delivering value, clarity and successful outcomes. This is not just a hands-on delivery role sitting within individual Scrum teams or undertaking analysis for specific projects. Instead, you will provide leadership and direction across our portfolio of change, ensuring disciplined Business Analysis practices are consistently applied and that our BA community is supported, developed and empowered to succeed. The role offers significant breadth and variety. You will be comfortable influencing at all levels, building strong stakeholder relationships, facilitating discussions, driving alignment, gaining buy-in and constructively challenging where required. You will be a champion for Business Analysis, helping to raise capability, embed standards and establish a culture of continuous improvement. Please note: This is a hybrid role and you will be required to attend our Head Office in Abingdon, Oxfordshire, at least two days per week. Candidates should live within a reasonable commuting distance or clearly state any relocation plans within their application. If you have experience leading Business Analysts, developing BA capability and bringing people with you on a journey of change, we'd love to hear from you. Apply now or find out more about Gigaclear. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Jun 27, 2026
Full time
Be the person to define and embed our approach to Business Analysis. As we evolve and mature, we are looking to build our in-house capabilities and become less reliant on third-party partners. You will play a key role in shaping the future of Business Analysis at Gigaclear, ensuring best practice, governance, standards and methodologies are defined, adopted and continuously improved across the organisation. Importantly, your background will include leading or managing Business Analysts and establishing effective Business Analysis practices across an organisation. You will be experienced in working across multiple delivery methodologies, from traditional project delivery through to agile product development, and able to ensure Business Analysis remains focused on delivering value, clarity and successful outcomes. This is not just a hands-on delivery role sitting within individual Scrum teams or undertaking analysis for specific projects. Instead, you will provide leadership and direction across our portfolio of change, ensuring disciplined Business Analysis practices are consistently applied and that our BA community is supported, developed and empowered to succeed. The role offers significant breadth and variety. You will be comfortable influencing at all levels, building strong stakeholder relationships, facilitating discussions, driving alignment, gaining buy-in and constructively challenging where required. You will be a champion for Business Analysis, helping to raise capability, embed standards and establish a culture of continuous improvement. Please note: This is a hybrid role and you will be required to attend our Head Office in Abingdon, Oxfordshire, at least two days per week. Candidates should live within a reasonable commuting distance or clearly state any relocation plans within their application. If you have experience leading Business Analysts, developing BA capability and bringing people with you on a journey of change, we'd love to hear from you. Apply now or find out more about Gigaclear. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 27, 2026
Contractor
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Watkin Jones are looking to appoint commercially minded data analyst who turns complex data into clear, compelling insight that drives senior decision?making. The Commercial Data Analyst will play a key role in driving data-driven decision-making within the commercial team. This position will support the Group Commercial Director by providing deep insights into commercial performance, identifying trends, and highlighting areas for improvement. The Commercial Data Analyst will leverage data to enhance operational efficiencies to ultimately drive commercial success across the business. The role involves managing and analysing commercial data to ensure accuracy, insight, and accessibility, while producing regular and ad?hoc reports to support commercial decision?making. Working closely with the Group Commercial Director, the postholder will identify key performance indicators, analyse trends affecting tenders, procurement, contract performance, and costs, and provide market and competitor insights. They will also identify opportunities to improve processes, driving greater efficiency and effectiveness across commercial activities. About you: You are an advanced user of MS Excel, with strong experience in Power BI and a proven ability to model, analyse, and visualise data effectively. You are comfortable adapting quickly to new and evolving digital platforms and enjoy working in a data?driven environment. With strong communication skills, you can translate complex data into clear, actionable insights for both technical and non?technical audiences, and you are confident presenting findings and recommendations to senior stakeholders. Proactive by nature, you identify issues and opportunities independently and provide timely insight and recommendations to the Group Commercial Director without needing direction. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
Jun 27, 2026
Full time
Watkin Jones are looking to appoint commercially minded data analyst who turns complex data into clear, compelling insight that drives senior decision?making. The Commercial Data Analyst will play a key role in driving data-driven decision-making within the commercial team. This position will support the Group Commercial Director by providing deep insights into commercial performance, identifying trends, and highlighting areas for improvement. The Commercial Data Analyst will leverage data to enhance operational efficiencies to ultimately drive commercial success across the business. The role involves managing and analysing commercial data to ensure accuracy, insight, and accessibility, while producing regular and ad?hoc reports to support commercial decision?making. Working closely with the Group Commercial Director, the postholder will identify key performance indicators, analyse trends affecting tenders, procurement, contract performance, and costs, and provide market and competitor insights. They will also identify opportunities to improve processes, driving greater efficiency and effectiveness across commercial activities. About you: You are an advanced user of MS Excel, with strong experience in Power BI and a proven ability to model, analyse, and visualise data effectively. You are comfortable adapting quickly to new and evolving digital platforms and enjoy working in a data?driven environment. With strong communication skills, you can translate complex data into clear, actionable insights for both technical and non?technical audiences, and you are confident presenting findings and recommendations to senior stakeholders. Proactive by nature, you identify issues and opportunities independently and provide timely insight and recommendations to the Group Commercial Director without needing direction. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
Exclusive Finance Analyst Burton-on-Trent Up to £35,000 Full-Time, permanent Office Based £35,000 + study support Benefits - Performance related annual bonus - Company pension - Life insurance - 25 holiday days + bank holidays - Option to buy and sell holidays, plus long service days - Free on - site parking - Health and wellbeing suite via Perkbox - Employee assistance programme via Perkbox - Free pay day drinks - Progression and development opportunities - Pub discount scheme - Retail and leisure discount schemes Are you an analytical finance professional looking to take the next step in your career? We are recruiting for an exciting Finance Analyst opportunity with a well-established and growing business based in Burton-on-Trent. This role offers the chance to work closely with senior finance and operational teams, providing valuable insight that supports key business decisions. You'll be involved in financial reporting, data analysis, performance monitoring, and supporting commercial projects, making this an ideal opportunity for someone who enjoys working with numbers and turning data into meaningful business information. Key Responsibilities: Produce and analyse weekly and monthly performance reports. Support business projects through financial modelling and profitability analysis. Identify trends, risks and opportunities through detailed data analysis. Prepare reports and provide clear commentary to both finance and non-finance stakeholders. Assist with process improvements, reporting enhancements and automation initiatives. Support the wider finance team with ad-hoc analysis and business partnering activities. About You: Previous experience within a Finance Analyst, Commercial Finance, Assistant Management Accountant or similar analytical finance role. Strong Excel skills, including functions such as XLOOKUP, SUMIFS, INDEX/MATCH and IF statements. Comfortable working with large data sets and interpreting financial information. Strong communication skills with the ability to present findings clearly. Proactive, organised and keen to develop within a commercial finance environment. Studying towards, or interested in pursuing, ACCA or CIMA would be advantageous. If you're looking for a role where you can develop your analytical skills, gain exposure to commercial finance, and make a genuine impact within a growing business, we'd love to hear from you.
Jun 27, 2026
Full time
Exclusive Finance Analyst Burton-on-Trent Up to £35,000 Full-Time, permanent Office Based £35,000 + study support Benefits - Performance related annual bonus - Company pension - Life insurance - 25 holiday days + bank holidays - Option to buy and sell holidays, plus long service days - Free on - site parking - Health and wellbeing suite via Perkbox - Employee assistance programme via Perkbox - Free pay day drinks - Progression and development opportunities - Pub discount scheme - Retail and leisure discount schemes Are you an analytical finance professional looking to take the next step in your career? We are recruiting for an exciting Finance Analyst opportunity with a well-established and growing business based in Burton-on-Trent. This role offers the chance to work closely with senior finance and operational teams, providing valuable insight that supports key business decisions. You'll be involved in financial reporting, data analysis, performance monitoring, and supporting commercial projects, making this an ideal opportunity for someone who enjoys working with numbers and turning data into meaningful business information. Key Responsibilities: Produce and analyse weekly and monthly performance reports. Support business projects through financial modelling and profitability analysis. Identify trends, risks and opportunities through detailed data analysis. Prepare reports and provide clear commentary to both finance and non-finance stakeholders. Assist with process improvements, reporting enhancements and automation initiatives. Support the wider finance team with ad-hoc analysis and business partnering activities. About You: Previous experience within a Finance Analyst, Commercial Finance, Assistant Management Accountant or similar analytical finance role. Strong Excel skills, including functions such as XLOOKUP, SUMIFS, INDEX/MATCH and IF statements. Comfortable working with large data sets and interpreting financial information. Strong communication skills with the ability to present findings clearly. Proactive, organised and keen to develop within a commercial finance environment. Studying towards, or interested in pursuing, ACCA or CIMA would be advantageous. If you're looking for a role where you can develop your analytical skills, gain exposure to commercial finance, and make a genuine impact within a growing business, we'd love to hear from you.
FP&A - Insurance Your new company A well-established, global organisation within the insurance market is seeking to strengthen its London-based finance team. The business operates across multiple international locations and is known for its collaborative culture, strong governance, and commitment to long-term growth. With a diverse portfolio of specialist products, the company offers a dynamic and fast-paced environment with excellent exposure across finance and underwriting. Your new role As a Financial Planning & Reporting Analyst, you will support senior finance leadership in delivering high-quality financial analysis, reporting, and planning across the business. This is a broad and varied role offering exposure to both technical reporting and commercial finance activities within a (re)insurance environment. Key responsibilities will include: Supporting quarterly financial reporting and underwriting performance analysis (US GAAP and local GAAP) Assisting with budgeting, forecasting, and long-term planning processes Preparing financial commentary for senior stakeholders and board-level reporting Contributing to regulatory and statutory reporting requirements Performing financial analysis, including balance sheet reviews and credit assessments of counterparties Supporting ad hoc finance projects and continuous process improvements What you'll need to succeed You will be a qualified accountant (ACA, ACCA or equivalent) with prior experience in the insurance or reinsurance sector, either in practice or industry. Strong technical accounting knowledge, excellent Excel skills, and the ability to communicate financial insights clearly are essential. You will be highly analytical, detail-oriented, and comfortable working both independently and as part of a team. What you'll get in return You will receive a competitive salary of £65,000-£70,000 depending on experience, alongside an excellent benefits package including bonus potential, private medical cover, pension, and study support. This role offers strong career development opportunities, exposure to senior stakeholders, and the chance to work in a supportive and collaborative environment within a leading global business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Full time
FP&A - Insurance Your new company A well-established, global organisation within the insurance market is seeking to strengthen its London-based finance team. The business operates across multiple international locations and is known for its collaborative culture, strong governance, and commitment to long-term growth. With a diverse portfolio of specialist products, the company offers a dynamic and fast-paced environment with excellent exposure across finance and underwriting. Your new role As a Financial Planning & Reporting Analyst, you will support senior finance leadership in delivering high-quality financial analysis, reporting, and planning across the business. This is a broad and varied role offering exposure to both technical reporting and commercial finance activities within a (re)insurance environment. Key responsibilities will include: Supporting quarterly financial reporting and underwriting performance analysis (US GAAP and local GAAP) Assisting with budgeting, forecasting, and long-term planning processes Preparing financial commentary for senior stakeholders and board-level reporting Contributing to regulatory and statutory reporting requirements Performing financial analysis, including balance sheet reviews and credit assessments of counterparties Supporting ad hoc finance projects and continuous process improvements What you'll need to succeed You will be a qualified accountant (ACA, ACCA or equivalent) with prior experience in the insurance or reinsurance sector, either in practice or industry. Strong technical accounting knowledge, excellent Excel skills, and the ability to communicate financial insights clearly are essential. You will be highly analytical, detail-oriented, and comfortable working both independently and as part of a team. What you'll get in return You will receive a competitive salary of £65,000-£70,000 depending on experience, alongside an excellent benefits package including bonus potential, private medical cover, pension, and study support. This role offers strong career development opportunities, exposure to senior stakeholders, and the chance to work in a supportive and collaborative environment within a leading global business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Jun 27, 2026
Full time
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Business Analyst (SaaS) £35,000 - £50,000 DOE Fully Remote with up to 25% UK Travel Excellent Benefits including private healthcare, enhanced pension, rising holiday, dedicated learn time each month, flexible working, EAP and more. An exciting opportunity has arisen with a growing and innovative SaaS business that develops specialist software solutions. Due to continued growth, they are looking to hire a Business Analyst to join their collaborative and customer-focused Product team. This is an excellent opportunity for an experienced Business Analyst who enjoys understanding customer challenges, uncovering requirements and translating complex business needs into clear, actionable specifications that drive product improvements. Working closely with customers, the Product Owner and Development team, you will play a key role in shaping product enhancements, facilitating discovery sessions, documenting requirements and ensuring solutions are aligned to both user needs and business objectives. The platform includes financial and compliance-related workflows, so previous property management or accounting software experience is welcomed, although it not a requirement for someone keen to learn. The business has strong subject matter expertise internally and is looking for someone with excellent Business Analysis skills, curiosity and a genuine interest in learning about customer processes and industry requirements. Business Analyst - Key Responsibilities: Gather, analyse and document business and user requirements Facilitate workshops, discovery sessions and stakeholder meetings Produce functional specifications, user stories, process maps and supporting documentation Work closely with customers to understand workflows, challenges and opportunities for improvement Support backlog refinement and requirements clarification alongside the Product Owner Collaborate with Development and Customer Success teams throughout the product lifecycle Participate in user acceptance testing and feedback gathering activities Business Analyst - Key Requirements: Minimum 3 years' Business Analyst experience within a SaaS / software development environment Strong requirements gathering, analysis and documentation skills Experience producing user stories, functional specifications and process maps Excellent stakeholder management and communication skills Experience facilitating workshops, discovery sessions or customer interviews Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Lucidchart or Visio A proactive and inquisitive mindset with the ability to quickly understand new industries and business processes Desirable: Exposure to financial, accounting or compliance-related systems Experience working within a product-led software environment Knowledge of property management, real estate or related sectors This is a fully remote position with occasional travel to customer sites and company events across the UK (up to 25%). The company offers a genuinely supportive and collaborative culture, strong long-term career development opportunities and the chance to make a visible impact within a growing software business. You'll work closely with senior stakeholders, help shape the future direction of the platform and join a team that values innovation, learning and continuous improvement. Sound interesting and something you would love to be part of? Apply today!
Jun 27, 2026
Full time
Business Analyst (SaaS) £35,000 - £50,000 DOE Fully Remote with up to 25% UK Travel Excellent Benefits including private healthcare, enhanced pension, rising holiday, dedicated learn time each month, flexible working, EAP and more. An exciting opportunity has arisen with a growing and innovative SaaS business that develops specialist software solutions. Due to continued growth, they are looking to hire a Business Analyst to join their collaborative and customer-focused Product team. This is an excellent opportunity for an experienced Business Analyst who enjoys understanding customer challenges, uncovering requirements and translating complex business needs into clear, actionable specifications that drive product improvements. Working closely with customers, the Product Owner and Development team, you will play a key role in shaping product enhancements, facilitating discovery sessions, documenting requirements and ensuring solutions are aligned to both user needs and business objectives. The platform includes financial and compliance-related workflows, so previous property management or accounting software experience is welcomed, although it not a requirement for someone keen to learn. The business has strong subject matter expertise internally and is looking for someone with excellent Business Analysis skills, curiosity and a genuine interest in learning about customer processes and industry requirements. Business Analyst - Key Responsibilities: Gather, analyse and document business and user requirements Facilitate workshops, discovery sessions and stakeholder meetings Produce functional specifications, user stories, process maps and supporting documentation Work closely with customers to understand workflows, challenges and opportunities for improvement Support backlog refinement and requirements clarification alongside the Product Owner Collaborate with Development and Customer Success teams throughout the product lifecycle Participate in user acceptance testing and feedback gathering activities Business Analyst - Key Requirements: Minimum 3 years' Business Analyst experience within a SaaS / software development environment Strong requirements gathering, analysis and documentation skills Experience producing user stories, functional specifications and process maps Excellent stakeholder management and communication skills Experience facilitating workshops, discovery sessions or customer interviews Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Lucidchart or Visio A proactive and inquisitive mindset with the ability to quickly understand new industries and business processes Desirable: Exposure to financial, accounting or compliance-related systems Experience working within a product-led software environment Knowledge of property management, real estate or related sectors This is a fully remote position with occasional travel to customer sites and company events across the UK (up to 25%). The company offers a genuinely supportive and collaborative culture, strong long-term career development opportunities and the chance to make a visible impact within a growing software business. You'll work closely with senior stakeholders, help shape the future direction of the platform and join a team that values innovation, learning and continuous improvement. Sound interesting and something you would love to be part of? Apply today!
This role represents an excellent opportunity to join a data-led commercial function focused on delivering astute analysis and actionable insight to drive commercial and operational performance. Working within a fast-paced environment, you will support key business decisions through forecasting, pricing analysis, customer and market insight, and performance reporting. Partnering with commercial, finance and operational stakeholders, you will help identify opportunities to optimise revenue, improve efficiency and support strategic growth initiatives. Key Responsibilities Analyse revenue performance and identify opportunities to optimise revenue streams through detailed analysis and forecasting Analyse business activity data, including new demand, repeat business, customer behaviour and competitor activity, providing actionable insights to senior stakeholders Deliver revenue and pricing analysis to support commercial strategy, maximise available inventory and identify new market opportunities Provide insight into broader market conditions, including economic and external factors that may influence demand and trading performance Review business plans, identify performance gaps and support the development of strategies to maximise capacity and achieve revenue targets Monitor competitor activity and market trends, making informed recommendations to support effective decision-making Produce regular and ad hoc commercial reporting, ensuring stakeholders have access to accurate and timely performance information Skills & Experience Proven experience in a Commercial Analyst or similar analytical role, with the ability to translate data into meaningful business insights and recommendations Strong analytical capability, with experience applying forecasting techniques to large and complex datasets Experience within forecasting, revenue management, pricing, customer analytics or similar commercial analytical environments Advanced Microsoft Office skills, particularly Excel Experience using Power BI and ideally SQL Ability to present complex data and insights to non-technical stakeholders in a clear and engaging manner Strong understanding of key business performance indicators, market trends and competitive analysis Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively Comfortable working in a fast-paced environment with changing business demands You'll be joining a well-established UK PLC, known for delivering innovative customer experiences. In return, the role offers a competitive salary, a supportive working environment and excellent opportunities for career development. The analytics hub is based in Leeds, operating a hybrid model with typically one to two onsite days per week. Please note: this role does not offer visa sponsorship. Applicants must have the right to work in the UK both now and in the future.
Jun 27, 2026
Full time
This role represents an excellent opportunity to join a data-led commercial function focused on delivering astute analysis and actionable insight to drive commercial and operational performance. Working within a fast-paced environment, you will support key business decisions through forecasting, pricing analysis, customer and market insight, and performance reporting. Partnering with commercial, finance and operational stakeholders, you will help identify opportunities to optimise revenue, improve efficiency and support strategic growth initiatives. Key Responsibilities Analyse revenue performance and identify opportunities to optimise revenue streams through detailed analysis and forecasting Analyse business activity data, including new demand, repeat business, customer behaviour and competitor activity, providing actionable insights to senior stakeholders Deliver revenue and pricing analysis to support commercial strategy, maximise available inventory and identify new market opportunities Provide insight into broader market conditions, including economic and external factors that may influence demand and trading performance Review business plans, identify performance gaps and support the development of strategies to maximise capacity and achieve revenue targets Monitor competitor activity and market trends, making informed recommendations to support effective decision-making Produce regular and ad hoc commercial reporting, ensuring stakeholders have access to accurate and timely performance information Skills & Experience Proven experience in a Commercial Analyst or similar analytical role, with the ability to translate data into meaningful business insights and recommendations Strong analytical capability, with experience applying forecasting techniques to large and complex datasets Experience within forecasting, revenue management, pricing, customer analytics or similar commercial analytical environments Advanced Microsoft Office skills, particularly Excel Experience using Power BI and ideally SQL Ability to present complex data and insights to non-technical stakeholders in a clear and engaging manner Strong understanding of key business performance indicators, market trends and competitive analysis Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively Comfortable working in a fast-paced environment with changing business demands You'll be joining a well-established UK PLC, known for delivering innovative customer experiences. In return, the role offers a competitive salary, a supportive working environment and excellent opportunities for career development. The analytics hub is based in Leeds, operating a hybrid model with typically one to two onsite days per week. Please note: this role does not offer visa sponsorship. Applicants must have the right to work in the UK both now and in the future.
Harnham - Data & Analytics Recruitment
Liverpool, Merseyside
Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements
Jun 27, 2026
Contractor
Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 27, 2026
Full time
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business
Jun 27, 2026
Seasonal
Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business
Financial Management department is in charge of planning, organizing, directing and controlling the financial activities of the bank. The department performs a variety of financial functions, including accounting and financial reporting, fixed assets and expenses management, budget and management reporting, taxation (indirect and direct), regulatory reporting and treasury (asset and liability management). As a Management Reporting Analyst - Mandarin Speaking, you will be responsible for the preparation and submission of various Management Information (MI) reports to Financial Management department, other departments in the Bank, the Management Team and the Board for the Bank's London Branch and UK subsidiary. You will play an important role in providing accurate and sound management reporting to assist with key decision making. This is a full time permanent position. Key responsibilities Ensure accurate reports to Head Office, including monthly financial analysis reports and expense reports, and resolve follow-up queries Prepare various internal financial analysis reports, including daily variance dashboard, profit-by-client analysis, swap analysis, Net Interest Income (NII)/Net Interest Margin (NIM) analysis by department, and departmental expense analysis report for Senior Management Support with income/profit forecasting and budgeting tasks Prepare and manage AOC (Advisory and Oversight Committee) reports, ensuring compliance and accuracy for audit purposes Ensure continuous improvement of processes and controls through critical assessment of existing workflows and effective implementation of procedural changes Build effective working relationships with the wider Bank as well as within the team, including mentoring junior staff members Support with Management Information (MI) automation projects to support decision-making through financial analysis and insights Support the department to improve policies and procedures Requirements Degree educated in Finance, Accounting, Business or relevant subjects Qualified/partly Qualified accountant (ACA, ACCA, CIMA) Proven track record in similar business area preferably within Financial Services or Banking Demonstrated experience in Management Accounting Excellent English and Mandarin communication skills Proficient in MS Office particularly in the use of Excel, Access and PowerPoint Excellent stakeholder management skills Excellent logical and analytical skills Able to work in a fast paced environment Team player Attention to detail Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
Jun 27, 2026
Full time
Financial Management department is in charge of planning, organizing, directing and controlling the financial activities of the bank. The department performs a variety of financial functions, including accounting and financial reporting, fixed assets and expenses management, budget and management reporting, taxation (indirect and direct), regulatory reporting and treasury (asset and liability management). As a Management Reporting Analyst - Mandarin Speaking, you will be responsible for the preparation and submission of various Management Information (MI) reports to Financial Management department, other departments in the Bank, the Management Team and the Board for the Bank's London Branch and UK subsidiary. You will play an important role in providing accurate and sound management reporting to assist with key decision making. This is a full time permanent position. Key responsibilities Ensure accurate reports to Head Office, including monthly financial analysis reports and expense reports, and resolve follow-up queries Prepare various internal financial analysis reports, including daily variance dashboard, profit-by-client analysis, swap analysis, Net Interest Income (NII)/Net Interest Margin (NIM) analysis by department, and departmental expense analysis report for Senior Management Support with income/profit forecasting and budgeting tasks Prepare and manage AOC (Advisory and Oversight Committee) reports, ensuring compliance and accuracy for audit purposes Ensure continuous improvement of processes and controls through critical assessment of existing workflows and effective implementation of procedural changes Build effective working relationships with the wider Bank as well as within the team, including mentoring junior staff members Support with Management Information (MI) automation projects to support decision-making through financial analysis and insights Support the department to improve policies and procedures Requirements Degree educated in Finance, Accounting, Business or relevant subjects Qualified/partly Qualified accountant (ACA, ACCA, CIMA) Proven track record in similar business area preferably within Financial Services or Banking Demonstrated experience in Management Accounting Excellent English and Mandarin communication skills Proficient in MS Office particularly in the use of Excel, Access and PowerPoint Excellent stakeholder management skills Excellent logical and analytical skills Able to work in a fast paced environment Team player Attention to detail Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.