246 jobs found

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details

Senior Scheme Coordinator Manchester, Greater Manchester Permanent, Full Time (35 hours per week / Monday to Friday. Agile Working) Closing date: 10th July 2026. Interview location: Seymour Court, Harwood Road, Stockport SK4 3BG Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing intensive on scheme housing management and coordinate services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements; while overseeing repairs and planned works to ensure they are completed to a high standard. In this role, you will be responsible for: Based at one scheme, you will provide supervision, support and guidance to a team of Services Coordinators to six other independent living schemes. Monitoring a number of risk areas including safeguarding and lone working, managing risks around those areas, and taking preventative action to minimise risk of harm to vulnerable customers and colleagues. Anticipating Voids, taking responsibility for processing applications, coordinating void inspections, agreeing and approving works, interviewing and assessing applicants needs and managing multi agency assessments of need to prevent high risk referrals being housed without the appropriate support. Referring high risk applications to multi agency, coordinating tenancy signup, scheme induction and liaising with Services Coordinators to achieve this effectively across schemes. Rents: liaising with Rents Team to manage rent arrears, advise customers on charges, liaise on service charge setting. We need people who are: Able to promote and maintain a positive can do attitude in all aspects of the post Apply customer service skills effectively in all areas of work Approachable and assertive, able to act effectively and calmly in a crisis Excellent communication skills including support and guidance skills to team members Able to quickly build rapport with both internal and external stakeholders An understanding of professional boundaries Knowledge of support needs and housing management requirements of older people living in an Independent Living housing environment An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.

Independent Living Scheme Coordinator Manchester, Greater Manchester Permanent, Full Time (35 hours per week / Monday to Friday. Agile Working) Closing date: 10th July 2026. Interview location: Seymour Court, Harwood Road, Stockport SK4 3BG Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing intensive on scheme housing management and coordinate services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements; while overseeing repairs and planned works to ensure they are completed to a high standard. In this role, you will be responsible for: Property management: responsible for managing the scheme or schemes, coordinating services and contractors, coordinating day to day and planned maintenance, completing Health and Safety checks and building checks weekly. Voids: coordinating void inspections, agreeing and approving works, interviewing and assessing applicants, coordinating tenancy signup, scheme induction. Rents: liaising with Income Management Team to manage rent arrears, advise customers on charges, liaise on service charge setting. Customers: advise on all housing management, tenancy and rent queries, manage ASB and Safeguarding cases, complete Independent Living Assessments and coordinate all support and care services, coordinate referrals to and liaise with statutory and voluntary agencies such as GPs and Social Services. We need people who are: Experience of working with older people, and people with complex needs Exceptionally high standard of customer care and service Strong problem solving and decision-making skills Excellent communication, interpersonal and negotiation skills Knowledge of support needs and housing management requirements of older people living in an Independent Living housing environment Able to promote and maintain a positive can do attitude in all aspects of the post An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.

We are looking for a motivated and reliable Junior Despatch Coordinator to join a busy logistics team in Wokingham. This is an excellent opportunity for someone who enjoys a hands-on role and wants to develop a career in logistics, transport, and distribution. This is an office based role working 9am to 5:30pm. The salary for this role is between 25,000 to 27,00 plus OT is available. Main responsibilities for the Junior Despatch Coordinator role are : Loading and unloading vans and trucks Planning routes and scheduling deliveries for company vehicles Packing and preparing customer orders for dispatch Booking external couriers and overnight delivery services Liaising with couriers and the Sales team, providing updates, delivery information, and quotations Skill required for the Junior Despatch Coordinator role are: Strong organisational and communication skills Ability to work accurately in a fast-paced environment A proactive and flexible approach to work Good attention to detail If you're enthusiastic, dependable, and looking to build a career in logistics, we'd love to hear from you.

New Business Coordinator - 3-Month Temporary Contract Richmond-Upon-Thames Office-Based Up to £35,000 pro rata (Weekly Pay) Are you an organised and detail-focused administrator with great communication skills? We're recruiting on behalf of our client, a leading financial services company, for a New Business Coordinator to join their friendly team in Richmond on a 3-month temporary contract. What You'll Do: Support the new business team with documentation and contract processing. Liaise with vendors, brokers, and customers to ensure all paperwork is accurate. Coordinate deal approvals, pricing, and payment preparation. Check, verify, and reconcile agreements ahead of payout. Provide first-class service to both internal teams and external partners. What We're Looking For: Previous experience in financial administration, contract coordination, or sales support. Strong attention to detail, numerical skills, and ability to work under pressure. Excellent communication and customer service skills. Confident using Microsoft Office and learning new systems. A proactive, team-focused attitude. The Details: Contract: 3-month temporary role Salary: Up to £35,000 pro rata per annum (weekly pay, depending on experience) Location: Office-based in Richmond-Upon-Thames, easily accessible by public transport Start Date: Immediate subject to Interview Apply today to be considered for this great opportunity and join a supportive, professional team! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Service Coordinator (Field Operations) Location: Hemel Hempstead Salary: 27,000 Hours: 8:30am - 5:30pm Monday - Friday, Hybrid About the Company We are recruiting on behalf of a well-established and rapidly growing business that operates a nationwide network of technical equipment and services. Due to continued growth, they are looking for a proactive and organised Service Coordinator to join their busy operations team. This is a fantastic opportunity for someone who enjoys problem solving, coordinating engineers, working in a fast-paced environment and providing excellent customer service. The Role Working as part of a busy operations team, you will be responsible for coordinating field engineers, managing service requests and ensuring work is completed within agreed service levels. You'll work closely with engineers, contractors and internal departments to ensure issues are resolved efficiently whilst keeping accurate records and providing regular updates throughout the process. Key Responsibilities Coordinating field engineers across the UK Raising, updating and prioritising service tickets Scheduling work and allocating jobs to the appropriate engineers Liaising with third-party contractors and service providers Monitoring service requests and ensuring SLA targets are achieved Producing and updating daily operational reports Responding to enquiries from internal departments Maintaining accurate records and system documentation Supporting operational planning and service improvements Providing administrative support to the wider operations team About You We're looking for someone who enjoys working in a busy, fast-paced environment and has excellent organisational and communication skills. Ideally, you'll have: Previous experience in a Service Coordinator, Scheduling, Helpdesk, Customer Service or Operations role Experience using ticketing or job management systems Excellent customer service and communication skills Strong organisational skills and attention to detail The ability to manage multiple priorities and work to deadlines Good Microsoft Office skills A proactive approach and willingness to learn Experience coordinating field engineers, maintenance teams or technical services would be advantageous but is not essential. What's on Offer? Competitive salary Excellent training and ongoing development Supportive team environment Long-term career progression Stable and growing business Varied and fast-paced role where no two days are the same If you're a highly organised individual who enjoys coordinating people, solving problems and working as part of a busy operations team, we'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract roles across administration, customer service, HR, accountancy & finance, sales support, marketing and IT support.

QA Coordinator Location: Huntingdon, Cambridgeshire (on-site) Talentmark is recruiting on behalf of an established bioscience organisation supporting the global pharmaceutical, biotechnology and life sciences sectors. The company plays an important role in advancing scientific research by supporting preclinical studies within a highly regulated environment. The Role An exciting opportunity has arisen for a QA Coordinator/ Officer to ensure ongoing compliance with ISO 9001 and internal quality standards. Working closely with teams across the business, you will coordinate quality documentation, CAPAs, deviations, change controls and audit activities while supporting continuous improvement initiatives. Key Responsibilities Maintain and support the Quality Management System (QMS) in line with ISO 9001. Manage controlled quality documentation, including SOPs and records. Coordinate CAPAs, deviations, non-conformances and change controls. Support quality investigations and root cause analysis. Assist with internal, customer and regulatory audits. Monitor quality metrics and support continuous improvement activities. Your Background: Experience within Quality Assurance, Quality Systems or Quality Compliance. Experience working in a regulated life sciences environment (pharmaceuticals, biotechnology, CRO or laboratory services). A good understanding of ISO 9001, QMS, CAPAs, document control and audit processes. Excellent organisational skills, attention to detail and the ability to work collaboratively across multiple departments. What's on Offer? Salary range between 35,000 - 45,000 DOE Gain broad exposure to Quality Systems, audits and compliance. A collaborative environment with opportunities for ongoing professional development. Apply: It is essential that applicants hold entitlement to work in the UK and a full UK driving license. Please quote job reference (Apply online only) in all correspondence.

Housing & Tenancy Support Coordinator Location: Poole Salary : £13,988 per annum Vacancy Type: Permanent, Part Time (20 hours per week) Are you passionate about supporting people to live independently and thrive in their homes? They're looking for a dedicated and proactive Housing & Tenancy Support Coordinator (known internally as Intensive Housing Management Coordinator) to join their Supported Living team. In this rewarding role, you'll play a vital part in creating safe, well-managed environments where customers-particularly young people and individuals with disabilities-can build independence and feel truly at home. You'll deliver high-quality housing management and frontline support services across their supported living schemes. You'll be at the heart of their services-ensuring buildings are safe and well maintained, customer outcomes are front of mind, and individuals are supported to sustain their tenancies and reach their full potential. What You'll Be Doing Deliver day-to-day housing and building management across supported living schemes Carry out vital health & safety and compliance checks, including fire safety Support customers to maintain tenancies, build independence, and achieve positive outcomes Manage rent accounts, including income collection, direct debits, and supporting benefit claims Respond to customer queries, feedback, and complaints with a focus on excellent service Complete assessments, sign-ups, and tenancy processes for new and existing customers Work collaboratively with customers and partner agencies to develop housing plans and risk assessments Build strong partnerships with external stakeholders, including health, social care, and community organisations Identify and manage risks, including safeguarding concerns, ensuring compliance with all relevant policies Play a key role in maintaining occupancy levels and promoting available homes Participate in an out-of-hours on-call rota What They're Looking For They're looking for someone who is both compassionate and driven, with a commitment to delivering excellent services. Your experience and knowledge: Experience working in housing, ideally with vulnerable adults or supported living services Understanding of housing processes, benefits, and tenancy management Strong IT, numeracy, and administrative skills Your skills and attributes: A motivated self-starter who can manage their own workload effectively Excellent communication and interpersonal skills, able to adapt to different audiences Strong problem-solving skills with a practical, solution-focused mindset Passion for customer-focused services and co-production Ability to build effective relationships with colleagues, customers, and external partners Willingness to participate in an on-call rota Appointment to this role will be subject to a satisfactory references, a satisfactory DBS, and possession of a valid Right to Work document. Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Freightserve recruitment are looking for a Import Customs Coordinator for a well-established Freight Forwarder. The company is based in the Basildon area. About the Role The successful candidate will have previous experience of raising customs declarations using CDS and will possess a strong understanding of UK customs compliance requirements, import procedures and customs regulations. The role is responsible for supporting customs operations, ensuring the timely clearance of goods, maintaining compliance with HMRC requirements and providing excellent customer service to both internal and external stakeholders. Key Responsibilities Assist the Customs Manager in supporting the Head of Customs Compliance and Managing Director's vision to drive business growth and profitability. Support the development and growth of Customs services through excellent customer service and operational performance. Complete Customs Import, Export and Cross Trade activities accurately and within required timescales, including all associated financial, legal and invoicing transactions. Correctly complete customs import and export declarations in line with HMRC regulations. Ensure all operational activities are completed accurately and on time. Report any amendments to customs declarations to the line management team immediately. Carry out ad-hoc and spot checks on customer entries and provide weekly reports. Maintain and utilise operational systems and customs platforms effectively at all times. Ensure Import Duties and VAT are correctly applied and invoiced in accordance with Company procedures. Maintain excellent customer and inter-departmental relationships, providing regular updates to the line management team. Follow up outstanding customer payments in conjunction with the Credit Control team. Maintain regular communication with Sales teams, reporting potential opportunities and handing over shipments as required. Ensure all quotations are communicated to the Sales team within 2 hours of receipt and accurately recorded on the system. Identify and implement efficiencies within customer workflows in conjunction with the line management team. Ensure all required reports are completed and submitted within agreed deadlines. Ensure all goods released under Company's deferment account have the appropriate approvals in place. Ensure insurance charges are applied correctly and escalate any insurance claims without delay. Experience Experience within Customs, Imports or Customs Compliance. Experience raising import declarations using the Customs Declaration Service (CDS). Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Pricing Coordinator Basildon Permanent/Full time, hours: Monday to Friday, 9:00 am 5:30 pm You will be working for a leading Freight forwarding business, who encourages progression, you will be pricing solutions across Sea Freight services and also some Road and Air Services. Sea Freight experience is essential! You will secure, analyse, and negotiate competitive sea freight rates (FCL and LCL) to generate accurate, profitable quotes. Support the sales team with pricing strategies and market insights Responsibilities - Pricing Coordinator Prepare and manage Ocean freight quotations for both new and existing clients Negotiate rates with carriers, suppliers, and overseas agents Identify cost-effective transport solutions to meet customer requirements Build and maintain strong relationships with clients and suppliers Support the sales team with pricing strategies and market insights Required The Pricing Coordinator must have experience in Ocean Freight pricing, Strong negotiation and communication skills Excellent attention to detail and time management Ability to thrive in a fast-paced environment

We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive click apply for full job details

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.

Customs Broker Bradford, West Yorkshire 30,000 - 35,000 per annum (dependent on experience) Full time Hours Immediate start available Benefits: 20 days holiday, 5% employer pension contribution match, private healthcare scheme, additional day's holiday after 5 years' service, additional day's holiday after 10 years' service About the Role One of our clients, a leading West Yorkshire freight forwarder, is seeking an experienced Customs Broker to join their dedicated customs team based in Bradford. Supporting a key client account, this role is responsible for the accurate preparation, submission, and management of import customs entries from initial declaration through to cargo release and invoicing. The team processes approximately 1,500 import customs entries per month , making this an excellent opportunity for an experienced customs professional who thrives in a busy, fast-paced environment. This is an immediate requirement for someone with strong customs knowledge, excellent attention to detail, and the ability to manage multiple shipments simultaneously. Key Responsibilities Prepare and submit import customs entries using CargoWise and the Customs Declaration Service (CDS) Ensure customs declarations are completed accurately and in compliance with all customs regulations and client requirements Monitor customs entries throughout the clearance process and proactively resolve any issues that may delay cargo release Liaise with customs authorities, government agencies, carriers, and other stakeholders regarding examinations, holds, and documentation requirements Maintain accurate shipment and customs records within CargoWise and other company systems Upload customs documentation and shipment information to the client's online platform in line with service level agreements Communicate effectively with customers, internal departments, and external stakeholders regarding shipment status and customs updates Prepare and issue invoices relating to brokerage services, duties, taxes, and associated charges Ensure compliance with company procedures, customs legislation, and client-specific requirements Requirements Previous experience within a Customs Broker, Customs Clearance Operator, or Customs Coordinator role is essential Strong knowledge of UK import customs procedures and customs compliance Experience using CargoWise and CDS would be highly advantageous Ability to manage multiple customs entries and prioritise workload effectively Strong problem-solving skills and a proactive approach to customs clearance issues Excellent communication and customer service skills High attention to detail and strong organisational ability This is an excellent opportunity to join a well-established freight forwarding business and become part of a busy, supportive customs team handling a high volume of import declarations.

Provisioning Coordinator Fife £28,000 £30,000 per annum Full-Time Permanent The Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become a key part of the business, helping to ensure customers receive an outstanding experience from onboarding through to ongoing support. The Role Working as part of a collaborative and customer-focused team, you will act as a central point of contact for customers, suppliers, and internal departments, ensuring services are delivered efficiently and issues are resolved promptly. Key Responsibilities Customer Relationship Management Develop and maintain positive relationships with existing customers. Conduct regular customer contact and service reviews. Support customer retention initiatives and promote a positive customer experience. Act as a trusted point of contact for customer enquiries. Service Coordination & Delivery Manage the provisioning of telecoms and connectivity services. Process customer orders and service requests. Coordinate number porting activities and service migrations. Schedule installations and liaise with engineers, suppliers, and customers. Monitor order progress and provide regular updates. Customer Support Handle inbound customer enquiries via telephone and email. Perform basic troubleshooting and diagnostics for broadband and telephony services. Log, update, and manage support tickets. Escalate technical issues to specialist teams where appropriate. Administration Maintain accurate customer records and documentation. Ensure all service requests and customer interactions are recorded within internal systems. Support operational processes and service delivery activities as required. About You The ideal candidate will be highly organised, customer-focused, and confident managing multiple priorities in a busy environment. Essential Skills & Experience Strong communication and interpersonal skills. Excellent organisational and administrative abilities. Ability to prioritise workload and manage competing demands. A proactive and professional approach to customer service. Confidence working with CRM systems and business applications. Desirable Experience Experience within telecommunications, connectivity, broadband, or IT services. Previous experience in customer success, service delivery, account coordination, or customer support. Understanding of VoIP, hosted telephony, broadband, or related technologies. Experience using ticketing or support management systems If you feel like this could be the role for you then please send your cv to (url removed) or give Michael Hodson a call on (phone number removed). SER-IN

Job Title: Compliance and Quality Assurance Coordinator Location: Hybrid to Chandlers Ford Salary: £27,976 Hours: 40 hours per week (Mon-Fri 8am-5pm) Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. Do you have a keen eye for detail? Are you interested in a career within Engineer compliance? If so, we have an exciting opportunity within our Field Services Compliance team, supporting the accurate recording and management of audit data for our Smart Metering and renewables engineers. What does this role involve? As a Compliance and Quality Assurance Coordinator, you will be the central point for our engineer compliance within our Field Services teams. You will review documentation from both field-based and desktop audits, ensuring all submissions in line with company policy and regulatory requirements. You will communicate any instances of non-compliance, working closely with line managers and key stakeholders to ensure appropriate follow-up actions are taken. In addition, you will ensure engineers remain up to date with audit requirements. This includes onboarding new starters, verifying that all necessary documentation is in place, and confirming readiness before engineers are approved to operate in the field. Who are we looking for? We're looking for a friendly, adaptable and detail-oriented individual who thrives in a collaborative team environment. You'll be someone with a positive, can-do attitude who enjoys building strong working relationships and contributing to a supportive and close-knit team. Strong communication skills are essential, as you will be working with a range of stakeholders and providing guidance when needed. You will be confident working independently while following established processes and guidelines to a high level of accuracy, as your work supports senior management decision-making. Previous experience within the energy sector or an IOSH qualification would be beneficial, but not essential, as full support and training will be provided. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Physical Activity Coordinator London (working across various community venues and sites) The Organisation Our client is dedicated to enriching the lives of older people by promoting active lifestyles and social engagement. They champion independence and wellbeing, delivering an extensive programme of activities. They are now looking for a Physical Activity Coordinator to join them on a permanent basis, working full or part-time, as either a 0.8 FTE or 1.0 FTE. The Benefits - Salary of £27,500 per annum (pro rata for part-time) - 25 days' annual leave plus bank holidays and 1 extra day off for your Birthday - Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution - Access to the Cycle to Work Scheme - Employee Assistance Programme Our client is seeking a proactive, organised and enthusiastic Physical Activity Coordinator who is passionate about supporting older people to stay active, connected and independent. The successful candidate will enjoy a varied working day that combines both programme coordination and member-facing practical support. You will be a collaborative team member who thrives on building relationships, creating a welcoming environment, and taking pride in ensuring activities and spaces run smoothly. If you enjoy coordinating activities, encouraging participation and seeing the direct impact of your work on individual's wellbeing, this role will be highly rewarding. Strong communication skills, administration skills, a positive can-do approach, and a genuine commitment to inclusive, high-quality services for older people will be key to success in this role. The Role To ensure high-quality physical activity provision alongside excellent member experience by: - Effective planning, coordination, delivery and promotion of weekly physical activity classes, health talks and taster sessions for older people across our client's centres, community venues, and online platforms. - Supporting the smooth day-to-day running of activities, including session set-up, member engagement, information sharing, and encouraging participation. About You To be considered as a Physical Activity Coordinator, you will need: - To be qualified in the area of sports, exercise and/or physical activity or equivalent working experience in community sports, physical activity, health and/or leisure service provision - If not already in possession, the willingness and ability to undertake training to be a qualified exercise instructor to help support the organisation. Examples of qualifications include Postural Stability Instructor and Exercise Referral - An understanding of the physiological and social issues affecting older people - A genuine willingness to work with older people - Reliable, flexible and the ability to manage time effectively whilst juggling multiple timetables and classes - Ability to work on own initiative and as part of a multidisciplinary team - Strong IT and report writing skills and the ability to interpret data - Excellent attention to detail - Excellent interpersonal skills, customer service skills and the ability to work with and build great relationships with partners, members, work colleagues and other stakeholders - Excellent communication skills - verbal and written - Self-motivated and enthusiastic - Ability to cope with change - Ability to travel throughout the area on a daily basis This role will involve setting up rooms and lifting chairs and light furniture. Please note, the successful applicant will be required to undergo an enhanced DBS check. The closing date for this role is 24th July 2026. Interviews will be held after the closing date, or as suitable applications are received. As such, our client would encourage you to apply as soon as possible to avoid disappointment. Other organisations may call this role Activities Coordinator, Wellbeing Coordinator, Community Activities Coordinator, Community Engagement Coordinator, Event Coordinator, Activities Officer, Health and Wellbeing Coordinator, or Community Support Coordinator. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're excited to share your skills and help older adults thrive as a Physical Activity Coordinator, please apply via the button shown and submit your CV and cover letter as part of the application process. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

German Speaking Project Manager / Account Manager South London (Hybrid Working) £32,000 - £35,000 DOE + Benefits + Career Development German Speaking Project Manager, German Account Manager, Client Services, Project Coordinator, DACH, FMCG, Packaging Are you a fluent German speaker with experience in project coordination, account management or client services? Do you enjoy working in a fast-paced environment managing multiple clients, deadlines and priorities? We are working with a well-established international packaging and design agency based in South London who are looking for a German Speaking Project Manager / Account Manager to join their growing team. This is a client-facing role working with German-speaking clients across the DACH region. You will be responsible for managing multiple projects from brief through to delivery, ensuring work is completed accurately, on time and to a high standard. The role requires excellent organisation, attention to detail and the ability to manage multiple workflows simultaneously. You will act as the main point of contact for clients, coordinating internal teams including design and production, managing timelines, handling project administration, and ensuring clear communication throughout the project lifecycle. This includes monitoring deadlines, supporting reporting, and assisting with budgets and invoicing. We are looking for someone fluent in German and English with at least 2 years experience in project coordination, account management, client services or a similar role where managing multiple projects, customers or workflows is key. Strong organisational skills, excellent communication ability and a proactive, detail-focused approach are essential. You must also be able to commute to South London and have the right to work in the UK. We welcome applications from candidates with experience in client services, account management, project coordination, customer service operations, logistics, supply chain, FMCG, packaging, manufacturing, marketing or creative agency environments. Experience within IT, construction or engineering project management is not suitable for this role. This is an excellent opportunity to join a successful international business with strong career development, hybrid working and the chance to work with well-known global brands.