171 jobs found

Programme Delivery Manager Permanent Up to 65,000 Home-based with travel to London or Leeds as required Lead critical transformation programmes that matter. We're seeking an experienced Programme Delivery Manager to lead complex, high-profile transformation and regulatory change programmes within a customer-focused, highly regulated environment. This is a senior delivery role for someone who can partner with executives, influence strategic decisions, challenge constructively and ensure major change is delivered safely, effectively and sustainably. Essential Experience Proven experience as a Programme Delivery Manager, Programme Manager or Senior Programme Lead. Deep experience delivering complex programmes and transformation initiatives. Experience delivering major programmes within a Housing Association, Registered Provider, Local Authority Housing service, Adult Social Care provider or Care Technology environment. Strong track record delivering regulatory, operational or compliance-driven change. Experience managing complex multi-workstream programmes involving Digital, Data, Change, Operations and third-party suppliers. Experience partnering with Executive Sponsors, Directors and senior leadership teams. Experience managing significant programme budgets, risks, competing priorities and delivery readiness. Highly Desirable Housing Association or Social Housing sector experience. Adult Social Care, Care Homes or Care Technology experience. Experience delivering technology-enabled change, including care systems, resident systems or operational platforms. Experience working with suppliers serving the housing or care sectors. You Will Be Highly autonomous and comfortable working with ambiguity. Pragmatic, commercially minded and outcome-focused. Credible at Executive and Director level, able to build trusted relationships. Confident challenging senior stakeholders and holding others accountable. Resilient and calm under pressure when delivering critical change programmes. Skilled at balancing pace, risk, readiness and value. What You'll Be Doing Providing senior delivery leadership across complex transformation programmes. Partnering with Sponsors and Directors to shape delivery strategies, sequencing and mobilisation. Managing delivery, operational and regulatory risks across multiple workstreams. Creating a joined-up delivery view across Digital, Data, Design, Change and Operations. Providing independent challenge and delivery assurance to senior stakeholders. Intervening early when risks emerge, priorities change or plans require rebalancing. Ensuring change is delivered safely, sustainably and with minimal impact on customers and operational services. Why Apply? Salary up to 65,000. Home-based contract with flexible working arrangements. Opportunity to lead high-profile transformation programmes. Strong focus on professional development and career progression. Collaborative and supportive leadership team. Comprehensive benefits package. This is an opportunity to play a key role in delivering meaningful change within sectors that directly impact people's lives. Apply Now: Send your CV to (url removed) Services advertised are those of an Employment Agency.

Customer Service Manager Social Housing Repairs Location: Slough Salary: Up to £43,000 per annum Job Type: Permanent Full Time The Opportunity We are looking for an experienced Customer Service Manager to lead a busy Customer Service Centre supporting a responsive repairs and maintenance contract within the social housing sector. This is an exciting opportunity for a motivated leader with a passion for delivering exceptional customer service while driving operational performance. You will lead a team responsible for managing resident enquiries, repairs requests and complaints, ensuring a seamless customer journey from first contact through to resolution. Working closely with operational teams, planners and contractors, you'll play a key role in improving service delivery, enhancing customer satisfaction and ensuring repairs are delivered efficiently and in line with contractual KPIs. Key Responsibilities Lead, motivate and develop the Customer Service team to deliver outstanding customer service. Ensure all customer enquiries, repair requests and complaints are handled professionally and within agreed service levels. Oversee the day-to-day operation of the Customer Service Centre, ensuring performance targets and KPIs are consistently achieved. Support repairs planning activities, including scheduling, resource allocation and coordination of responsive maintenance works. Act as the escalation point for complex customer issues, ensuring timely and satisfactory resolutions. Work collaboratively with planners, supervisors, operatives and contractors to maximise appointment availability and improve service delivery. Monitor customer satisfaction, call handling, scheduling performance and operational productivity, using performance data to drive continuous improvement. Manage staffing levels, workforce planning and shift patterns to meet service demand. Identify training and development needs, supporting the ongoing growth and performance of the team. Drive service improvements through the implementation of new processes, systems and technologies. Produce regular performance reports and contribute to operational and strategic planning. Ensure compliance with relevant legislation, health and safety requirements, GDPR and safeguarding policies. About You To be successful in this role, you will have: Previous experience managing a customer service or contact centre within social housing, repairs, property services or a similar customer-focused environment. Experience supporting repairs scheduling, workforce planning or operational coordination. Strong knowledge of responsive repairs and maintenance service delivery. Experience using CRM, repairs management or scheduling systems. Proven leadership experience with the ability to motivate, coach and develop high-performing teams. Excellent communication and stakeholder management skills. Strong analytical skills with the ability to interpret service data and implement improvements. A customer-first approach with a focus on delivering high-quality outcomes. What's on Offer Salary up to £43,000 25 days annual leave plus bank holidays Company pension Life assurance Employee wellbeing and counselling support Retail and lifestyle discounts Enhanced family leave Career development and progression opportunities Employee recognition schemes Occupational sick pay If you're an experienced Customer Service Manager looking to join a growing organisation within the social housing sector, we'd love to hear from you.

Head of Care & Specialist Housing Salary: £70,000 per annum Contract Type: Full Time, Permanent (35 hours per week) Make a real difference for residents, communities and colleagues At BCHG, we believe that everyone deserves a safe, secure and supportive place to live whatever their stage of life. We re now looking for an experienced, values?led Head of Care & Specialist Housing to lead our residential care, supported living and retirement living services and help shape our future offer. This is a senior leadership role with real scope: you ll have operational grip, strategic influence and the opportunity to improve outcomes for some of the most vulnerable people in our communities. Please note that unfortunately we are unable to accept applications from individuals who require visa sponsorship, or have previously applied for this role. About the role As Head of Care & Specialist Housing , you ll provide strategic and operational leadership across our care and specialist housing services, ensuring they are high?quality, compliant, financially sustainable and truly resident?focused. You ll: Lead residential care, supported living and retirement living (55+) services, ensuring safe, welcoming and well?managed environments Act as Nominated Individual for CQC?registered services and be BCHG s Designated Safeguarding Lead Set clear strategic direction while maintaining strong day?to?day operational grip across multi?site services Lead, develop and performance?manage registered managers and specialist housing teams Take full accountability for budgets, performance, risk and value for money Use resident feedback, complaints and performance data to drive continuous improvement Work closely with housing, asset, finance and people teams and influence at Executive and Board level Identify opportunities for service development, partnerships, bids and growth that align to BCHG s social purpose This is a role for someone who is comfortable balancing quality, compliance and compassion with commercial awareness and accountability. The kind of leader we re looking for We re keen to hear from leaders who: Significant senior management experience within social care, housing or a related regulated environment, including managing residential care and/or supported living services with a strong focus on quality and compliance. Experience of managing retirement living, sheltered housing or general needs housing services for older people, with strong knowledge of tenancy management, rents, service charges, arrears, voids and anti-social behaviour. Bring strong knowledge of CQC, safeguarding, housing legislation and regulatory standards Are confident leading complex, multi?disciplinary teams across multiple sites Can demonstrate clear accountability, sound judgement and strong decision?making Lead in line with values inclusive, resident?focused and supportive, but not afraid to challenge Are financially astute and experienced in managing budgets and service sustainability Build trusted relationships with residents, colleagues, regulators and partners Possess a relevant professional qualification in health and social care, or a degree-level qualification in a relevant subject or equivalent experience For full information please refer to the attached job description and person specification on our Careers website. Why join BCHG? You ll be joining an organisation where purpose genuinely matters . At BCHG: We re a socially driven housing group , rooted in the Black Country and proud of our community impact You ll have real autonomy and influence, working closely with the Executive team We invest in our leaders and actively support professional development We care about how work feels, not just what gets delivered wellbeing, collaboration and respect matter here Rewards and benefits We offer a strong total reward package designed around what colleagues value most, including: Competitive, externally?benchmarked pay A flexible pension scheme with employer contributions up to 7% Generous annual leave plus public holidays, with the option to buy or sell leave Hybrid and agile working where the role allows Enhanced sickness, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Paid time off for volunteering and wellbeing days for significant life events A wide range of colleague recognition schemes and awards Funded professional qualifications, memberships and leadership development Ready to lead with purpose? If you re an experienced leader who wants to combine care, housing, leadership and social impact and you re ready to take personal accountability for services that really matter we d love to hear from you. Applications close on Monday 20th July 2026 , with interviews to be held at BCHG Head Office week commencing 27th July 2026. Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.

Senior / Experienced Resident Liaison Officer (RLO) Location: Rushden (and surrounding areas) Salary: 40,000 - 45,000 per annum (Depending on experience) + Benefits Contract Type: Full-time, Permanent Sector: Social Housing / Planned Maintenance & Regeneration About the Role Are you a highly experienced, proactive Resident Liaison Officer who excels at managing tenant relationships during major construction or maintenance works? Do you know how to navigate the complexities of local authority and housing association contracts while maintaining exceptional customer satisfaction? We are looking for a Resident Liaison Officer (RLO) to join our expanding team. Positioned within our planned works division, you will be the primary link between our site delivery teams, sub-contractors, and residents. This is a critical, high-profile role where you will manage communication, mitigate complaints, and ensure smooth access for major regeneration projects (including kitchen and bathroom rollouts, cladding, and heating upgrades) across our social housing portfolio. Key Responsibilities The Bridge of Communication: Act as the first point of contact for residents before, during, and after major planned maintenance works, ensuring they are fully informed of project timelines and disruptions. Access Management: Proactively manage and secure property access for site teams and sub-contractors to ensure the programme of works stays strictly on schedule. Grievance & Resolution: Investigate and resolve tenant complaints or anxieties swiftly, using an empathetic yet solution-focused approach to diffuse difficult situations. Pre-Entry Surveys & Condition Reports: Conduct pre-entry consultations, explain choice profiles (e.g., kitchen/bathroom selections) to residents, and document property conditions before works begin. Data & Compliance: Maintain accurate, real-time records of all resident interactions, special requirements (vulnerabilities), and complaints using our internal management systems. SLA & KPI Tracking: Work closely with Site Managers and Contract Managers to monitor customer satisfaction KPIs and ensure contract delivery runs smoothly. What We Are Looking For Sector Experience: Essential. Proven experience working as an RLO, TLO, or CLO directly within a Social Housing, Housing Association, or Local Authority / Council environment. Framework Knowledge: A strong understanding of planned maintenance, refurbishment, or "Decent Homes" capital delivery frameworks. Conflict Resolution: Exceptional communication and interpersonal skills. You must be resilient, empathetic, and highly skilled at handling challenging situations or vulnerable residents. Organization: Highly organized with a systematic approach to booking appointments, tracking access rates, and managing paperwork. Licence: A full UK Driving Licence and access to a vehicle for site visits are essential. What's on Offer? Salary: 40,000 - 45,000 per annum based on experience. Vehicle Support: Insert Company Van OR Car Allowance / Mileage allowance . Time Off: 25 days annual leave + Bank Holidays. Security: Excellent company pension scheme, life assurance, and ongoing professional development. Culture: A collaborative, driven, and supportive working environment with a business that genuinely values community impact. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Site Manager Retrofit & Decarbonisation Location: Ashford Salary: Competitive Package Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Site Manager with a background in retrofit, refurbishment or decarbonisation projects? We're working with a leading contractor delivering large-scale retrofit programmes for public sector and social housing clients. Due to continued growth, they're looking to appoint a Site Manager to oversee multiple projects, ensuring works are delivered safely, on time and to the highest quality standards. This is a fantastic opportunity to join an established business at the forefront of the UK's net zero agenda, with the potential for a long-term career beyond the initial contract. The Role As Site Manager, you'll take responsibility for the day-to-day management of retrofit and decarbonisation projects from site set-up through to completion. Working alongside the Project Manager, Retrofit Coordinator and wider delivery team, you'll ensure programmes are delivered in line with PAS 2030/2035 requirements, client expectations and health & safety legislation. Key responsibilities include: Managing site operations from pre-start through to completion, handover and snagging. Supervising subcontractors, direct labour and agency staff. Coordinating labour, materials and site logistics to ensure programmes remain on schedule. Ensuring all operatives are inducted and working safely in accordance with RAMS and site procedures. Carrying out regular quality inspections and managing snagging works. Maintaining accurate site documentation including daily diaries, QA records, permits, inspections and photographic evidence. Ensuring compliance with PAS 2030/2035, TrustMark, Building Regulations and client specifications. Working closely with residents and client representatives to deliver an excellent customer experience. Attending site meetings, client inspections and progress reviews. Monitoring health & safety standards and ensuring sites remain audit-ready at all times. Supporting the commercial team with valuations, variations and completion information. About You We're keen to speak with candidates who have: Proven experience as a Site Manager within retrofit, refurbishment, planned works or decarbonisation projects. Experience working within occupied social housing or public sector environments. Knowledge of multi-measure retrofit works including insulation, ventilation, windows, roofing, heating systems and renewable technologies. A good understanding of PAS 2030 and PAS 2035 compliance. Experience managing subcontractors and coordinating multiple trades on site. Strong organisational skills with the ability to maintain accurate site records and quality documentation. A proactive approach with a commitment to delivering projects safely, on time and to a high standard. Essential Qualifications SMSTS CSCS Card First Aid at Work Full UK Driving Licence What's on Offer Competitive salary and benefits package. Opportunity to work on high-profile retrofit and decarbonisation projects. Long-term pipeline of work with the potential for a permanent position. Supportive and collaborative working environment. Genuine opportunities for career progression within a growing business. If you're looking to join a forward-thinking contractor delivering projects that make a real impact on communities and sustainability, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

Contracts Manager Location: Covering the East Midlands Salary: £55,000 £62,000 per annum + £5,500 Car Allowance or Company Car & Benefits! Contract: Full time, Permanent Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! Due to our exciting growth plans, we are looking for an experienced Contracts Manager to support the Company's ambitious expansion plans in the Southern Region as we continue to build teams across the UK. In your role as Contracts Manager, you will be responsible for the management of all Site Managers, Supervisors, Quality Administrators, and Tenant Liaison Officers under your supervision. Ensuring that all on-site activities are delivered safely to the highest quality, on programme and within budget, from conception through to completion. As our Contracts Manager you will be responsible for: Managing setting up each project, from allocating the site team, handover from estimating, agreeing budgets, reviewing retrofit information, sub-con procurement & formulating programmes. Day-to-day management of site managers, Site Supervisors, Tenants Liaison Officers, and any Site Operatives under your control. Holding regular team briefings (formal and informal) to ensure that staff are kept informed of Programme priorities, changes, and to review key project milestones. Ensuring all sites are adequately resourced, both from a company perspective and the supply chain. Monitoring the performance of the supply chain on a regular basis, ensuring all supply chain members are adhering to their programme and contractual requirements. Attending regular operations meetings and produce necessary reports. Ensuring all properties are completed to the required contract specification standards and all retrofit compliance requirements are adhered to in order that all properties are lodged in line with client deadlines. In order to be successful in this role you must have: SMSTS CSCS Card Full UK Driving License Minimum 10 years Construction experience EFAW High Level of Leadership and management skills with the ability to influence and mentor Ability to plan and organise resources to meet tight deadlines Proficient in IT, Particularly Outlook & Excel Problem-solving skills and analytical thinking Experience of retrofit process, from assessments, designs, and lodgements It would be great if you had: NVQ L7 Diploma in Construction Senior Management IOSH Managing Safely Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on

Here is a professional, high-impact job advertisement tailored for your senior HSE role. It is structured to attract a highly experienced leader by highlighting the competitive 70,000+ package, the premium benefits, and the specific strategic and hands-on requirements of the position. Health, Safety & Environmental (HSE) Manager Location: Westminster (Maida Vale), London - with frequent regional site travel Salary: 70,000+ per annum (Depending on experience) + Company Car / Car Allowance Contract Type: Full-time, Permanent About Us We are a leading organization dedicated to delivering top-tier property infrastructure and maintenance operations. We thrive on a positive, proactive safety culture and are committed to keeping our workplaces, projects, and communities safe, compliant, and sustainable. We have an exciting opportunity for a senior Health, Safety and Environmental (HSE) Manager to join our Westminster team based out of Maida Vale. About the Role As our HSE Manager, you will act as the principal authority on statutory compliance across all operational activities, ensuring our processes, systems, and site works strictly align with current legislation and industry best practices. This is a dynamic role that perfectly balances corporate strategy with hands-on delivery. You will work closely with project teams and business hubs, providing the technical expertise, mentoring, and education needed to uphold our regulatory obligations and ISO management systems. Managing a multi-site workforce, you will split your time between strategic planning and conducting frequent on-site audits and inspections across our social housing portfolio. Key Responsibilities Statutory Compliance & ISO: Advise on the statutory compliance of all regional activities, ensuring absolute adherence to policy, health and safety legislation, and our internal ISO management systems through regular audits. Culture & Engagement: Promote a highly positive and proactive approach to HSE management, building strong relationships to influence, engage, and mentor stakeholders at all levels of the business. Incident Investigation: Lead thorough investigations into workplace accidents or incidents, identifying root causes and implementing robust corrective actions. Reporting & Analysis: Compile factual, clear, and concise HSE performance reports for senior management and clients. Site Auditing: Conduct regular, hands-on health, safety, and environmental inspections across a varied, multi-site social housing and facilities estate. What We Are Looking For Sector Background: Essential. A proven track record working within Social Housing, Responsive Repairs & Maintenance, or Facilities Management (FM) environments. Qualifications: You must hold a NEBOSH Construction Certificate as a absolute minimum, and ideally be working towards a NEBOSH Diploma (or equivalent professional tier). Experience: Extensive hands-on industry experience with a strong track record of managing health and safety across multi-site workforces. Communication & Influence: Exceptional communication and written English skills, with the professional gravitas required to educate, influence, and drive best practices across different stakeholder levels. Driving Licence: Must hold a valid, full UK driving licence (manual or automatic) for a minimum of 12 months. The Benefits Package We offer an industry-leading employment package starting from day one, including: Financial Reward: Base salary of 70,000+ accompanied by a Company Car or Car Allowance . Bonuses: Profit Share Discretionary Annual Bonus Scheme. Health & Well-being: Private Health Insurance (or Westfield Healthcare Cash Plan including 24hr GP, dental, optical), extensive Wellbeing Support, and Employee Assistance Programmes (EAP). Time Off: 26 Days Holiday + Bank Holidays (with Buy & Sell holiday schemes and Flexible Bank Holidays). Future Security: Enhanced Pension Plan, Life Assurance, Accident Cover, and Share Save schemes. Family & Lifestyle: Enhanced Maternity & Paternity Pay, Cycle to Work scheme, Work Perks discounts/vouchers, and 2 days paid volunteering leave. Professional Development: Funded professional subscriptions and extensive learning & development opportunities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

TristoneNash are working with a large provider of Social Housing, to assist them with the recruitment of their new Building Safety Assurance Manager on a permanent basis. Working on a hybrid basis including from the office in Hampshire, you will play a crucial role in ensuring the safety and compliance of the organisations homes and services. Using your experience and expertise, you will lead and deliver the assurance programme with a focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. You will help ensure all risks are managed and maintain all of the regulatory obligations of the organisation. Duties will include Leading the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Delivering clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to the corporate plan Leading the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and sharing good practice across the business Overseeing the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influencing, coaching and engaging a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation We are looking for someone with A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments Strong stakeholder management and relationship-building skills To apply for this position, please submit your CV, or contact Harvey Baker for more information on

Regeneration Programme Manager Location: Hybrid role works part form Gun Wharf/Pembroke Court Chatham and part from home. Salary: Highly Competitive Day Rate / DOE Hours : 37hrs per week Contract: Interim 6-9 months Why join our client? This is a unique opportunity to play a leading role in shaping the future of Medway's communities. Working at the heart of a major government-backed regeneration initiative, you will help deliver transformational investment across three neighbourhood areas, supporting community-led change and long-term economic and social improvement. You'll join at a pivotal stage, helping establish governance, stakeholder engagement and delivery frameworks that will underpin up to £20 million of investment per neighbourhood. The role As Interim Regeneration Programme Manager, you will lead the mobilisation and early delivery of the Pride in Place Programme across Medway's neighbourhood areas. Working within a politically sensitive and community-focused environment, you will establish governance structures, coordinate stakeholders, manage programme delivery and ensure compliance with government funding requirements. This is a hands-on programme leadership role requiring strong stakeholder management, regeneration experience and the ability to work at pace within a complex public sector environment. Key responsibilities Lead the mobilisation and early delivery of the Pride in Place Programme Establish governance frameworks, risk registers, reporting structures and programme controls Support the recruitment, onboarding and operation of Neighbourhood Boards Build strong relationships with residents, MPs, councillors, community groups and partner organisations Ensure compliance with MHCLG guidance, programme requirements and statutory obligations Coordinate stakeholder engagement and community consultation activities Develop and maintain programme plans, decision logs and assurance processes Monitor budgets, funding allocations and programme performance Deliver early programme priorities and quick-win initiatives Support the development of long-term investment plans and programme outcomes Provide strategic advice to senior leaders and programme stakeholders What we're looking for Significant experience managing regeneration, placemaking, economic development or similar public sector programmes Strong programme management and governance experience Experience working with government-funded projects and associated reporting requirements Proven stakeholder management skills, including community engagement and partnership working Experience working within politically sensitive environments Strong financial management, reporting and budget monitoring capability Excellent communication, presentation and relationship-building skills Ability to work independently and bring structure to emerging programmes Experience supporting boards, steering groups or governance forums Desirable PRINCE2 Practitioner, MSP Practitioner, APM PMQ or equivalent qualification Experience delivering Levelling Up, Towns Fund, UKSPF, High Streets Fund or similar regeneration programmes Experience within local government, housing associations, regeneration consultancies or economic development organisations Experience managing programmes valued at £5 million+ Working arrangements Hybrid working arrangement Opportunity to work across multiple neighbourhood regeneration programmes Collaborative environment with significant stakeholder engagement High-profile programme with genuine community impact Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, if you have not heard from us within 72 hours, please assume you have been unsuccessful on this occasion. To view other opportunities, visit our website or follow Morgan Jones on Facebook, Instagram, Twitter, or LinkedIn.

Regeneration Programme Manager Location: Hybrid role works part form Gun Wharf/Pembroke Court Chatham and part from home. Salary: Highly Competitive Day Rate / DOE Hours : 22.2 hrs per week Contract: Interim 6-9 months Why join our client? This is a unique opportunity to play a leading role in shaping the future of Medway's communities. Working at the heart of a major government-backed regeneration initiative, you will help deliver transformational investment across three neighbourhood areas, supporting community-led change and long-term economic and social improvement. You'll join at a pivotal stage, helping establish governance, stakeholder engagement and delivery frameworks that will underpin up to £20 million of investment per neighbourhood. The role As Interim Regeneration Programme Manager, you will lead the mobilisation and early delivery of the Pride in Place Programme across Medway's neighbourhood areas. Working within a politically sensitive and community-focused environment, you will establish governance structures, coordinate stakeholders, manage programme delivery and ensure compliance with government funding requirements. This is a hands-on programme leadership role requiring strong stakeholder management, regeneration experience and the ability to work at pace within a complex public sector environment. Key responsibilities Lead the mobilisation and early delivery of the Pride in Place Programme Establish governance frameworks, risk registers, reporting structures and programme controls Support the recruitment, onboarding and operation of Neighbourhood Boards Build strong relationships with residents, MPs, councillors, community groups and partner organisations Ensure compliance with MHCLG guidance, programme requirements and statutory obligations Coordinate stakeholder engagement and community consultation activities Develop and maintain programme plans, decision logs and assurance processes Monitor budgets, funding allocations and programme performance Deliver early programme priorities and quick-win initiatives Support the development of long-term investment plans and programme outcomes Provide strategic advice to senior leaders and programme stakeholders What we're looking for Significant experience managing regeneration, placemaking, economic development or similar public sector programmes Strong programme management and governance experience Experience working with government-funded projects and associated reporting requirements Proven stakeholder management skills, including community engagement and partnership working Experience working within politically sensitive environments Strong financial management, reporting and budget monitoring capability Excellent communication, presentation and relationship-building skills Ability to work independently and bring structure to emerging programmes Experience supporting boards, steering groups or governance forums Desirable PRINCE2 Practitioner, MSP Practitioner, APM PMQ or equivalent qualification Experience delivering Levelling Up, Towns Fund, UKSPF, High Streets Fund or similar regeneration programmes Experience within local government, housing associations, regeneration consultancies or economic development organisations Experience managing programmes valued at £5 million+ Working arrangements Hybrid working arrangement Opportunity to work across multiple neighbourhood regeneration programmes Collaborative environment with significant stakeholder engagement High-profile programme with genuine community impact Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, if you have not heard from us within 72 hours, please assume you have been unsuccessful on this occasion. To view other opportunities, visit our website or follow Morgan Jones on Facebook, Instagram, Twitter, or LinkedIn.

The London Borough of Croydon is seeking an experienced Housing Asset Manager to join their team Your new company A forward-thinking London local authority is seeking an experienced Asset Manager to join its Housing Directorate. With a strong commitment to delivering high-quality housing services and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing portfolio. Your new role As the Asset Manager, you will play a pivotal leadership role in shaping and delivering the council's asset management strategy. You will manage a multidisciplinary team and lead on the effective planning, management and optimisation of a diverse housing portfolio. Key responsibilities include: Leading and developing the asset management function, managing analysts and surveyors Driving the asset management strategy, ensuring alignment with organisational priorities and resident needs Overseeing stock condition surveys and ensuring robust, up-to-date property data Leading on portfolio management, including acquisitions, disposals and development schemes Managing and optimising asset data systems to support investment and decision-making Developing and overseeing the housing capital investment programme Ensuring compliance with Decent Homes standards and statutory reporting requirements Engaging with residents, stakeholders and partners to inform service improvement and investment decisions You will work closely with senior stakeholders across housing, finance and corporate services, while acting as the lead expert on asset data, strategy and investment planning. What you'll need to succeed To be successful in this role, you will bring: Proven experience in asset management within a social housing or public sector environment Strong track record of leading teams and delivering complex programmes or projects Experience managing asset data, stock condition information and investment planning Excellent stakeholder management skills, with the ability to influence at all levels Strong analytical, problem-solving and strategic thinking capability Ability to manage competing priorities within a fast-paced environment Knowledge of asset management systems and housing legislation (PRINCE2 or similar desirable) What you'll get in return £66,378 to £68,784 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme (circa 18%+ employer contribution) Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.

The London Borough of Croydon is seeking two experienced Housing Capital delivery Senior Project Managers Your new company A forward-thinking London local authority is seeking an experienced Senior Project Manager to join its Housing Capital Delivery team. With a strong commitment to improving housing standards and delivering safe, sustainable homes, the organisation is undertaking a significant transformation programme across its housing portfolio. Your new role As Senior Project Manager, you will lead the delivery of a portfolio of capital projects across the council's housing stock. This is a high-impact role focused on delivering major investment programmes, ensuring projects are delivered safely, on time, within budget and to the highest quality standards.You will take ownership of projects from inception through to completion, working closely with internal stakeholders, consultants and contractors to drive successful outcomes. Key responsibilities include: Leading the end-to-end delivery of housing capital projects, including planned works, refurbishment and improvement programmes Ensuring robust project governance, reporting and compliance across all stages of delivery Acting as Client under CDM regulations, ensuring health & safety and risk management are embedded throughout project lifecycles Managing procurement activity, including sourcing consultants and contractors in line with public sector regulations Overseeing and controlling project budgets, ensuring value for money and effective financial management Building and maintaining strong stakeholder relationships, including residents, contractors, consultants and senior leadership Monitoring project performance, managing risk and implementing mitigation strategies where required Driving programme delivery, ensuring projects meet key milestones, KPIs and service objectives Supporting continuous improvement across capital delivery and contributing to wider transformation initiatives You will play a key role in shaping and delivering investment programmes that directly improve homes and communities across the borough. What you'll need to succeed To be successful in this role, you will bring: Proven experience delivering housing capital projects within a local authority or social housing environment Strong understanding of project governance, compliance and assurance frameworks In-depth knowledge of CDM regulations and health & safety requirements Experience managing procurement processes within the public sector Demonstrable experience of budget management and financial control on complex programmes Excellent stakeholder management and communication skills, with the ability to influence at all levels Strong project management capability (PRINCE2, APM or equivalent desirable) Ability to manage multiple priorities and drive delivery in a fast-paced environment What you'll get in return £50,085 to £52,194 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days Opportunity to shape the future of housing asset management and capital delivery in a major London borough A key leadership role within a high-impact transformation programme Collaborative and supportive working environment Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £ per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working - 3 Days Per Week Office-BasedThe successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock , maximising occupancy and income , managing a small team , delivering service improvements , and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income. Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects. Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries. We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role.

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology? If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team. As the Case Handler, you will be carrying out a range of duties, some of which have been listed below: Role Overview Reporting to the Manager, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time basis. Key Responsibilities Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders. Maintain the inspection scheduling calendars Auditing inspection reports Handling remedial process and ensuring timelines are kept Adhere to departmental processes and procedures Keep trackers up to date General administration duties associated with our external partners in relation to their property health and safety audits Responding to queries and providing accurate information Demonstrating strong attention to detail in all tasks Identifying and resolving issues effectively Reviewing and auditing invoices for accuracy and compliance Schedule inspections ensuring all inspections occur before their expiry dates to maintain compliance and operational continuity. Maintain accurate and up-to-date inspection calendars and records using scheduling software or systems. Monitor inspection progress, follow up on pending inspections, and proactively address any delays. Any other duties related to compliance department as the business requires The Case Manager will be proficient in administration duties and will be accustomed to working in a fast paced team. This role is a permanent role and is ideal for candidates who have some understanding of the social housing sector although this is not essential. If you would like to apply for the Case handler role, then please do so by clicking 'apply. You can additionally reach out to Haleema for a confidential chat regarding this role.

Site Manager - Social Housing Refurbishments Greater Manchester / North West£24 per hour 6-Month Contract Your new company A leading and highly regarded construction and regeneration contractor is seeking an experienced Site Manager to support the delivery of social housing refurbishment programmes across the North West. The organisation has a strong track record in delivering large-scale housing improvement works, working closely with local authorities and housing associations. Your new role You will take a key role in delivering refurbishment works under the Decent Homes 2 Scheme, ensuring properties are upgraded to modern living standards. The role will be based around Bolton, managing site operations and ensuring works are completed safely, on time, and to a high standard. Key responsibilities include: Managing day-to-day site operations on occupied and void social housing properties Overseeing refurbishment works including kitchens, bathrooms, roofing, and general upgrades Coordinating subcontractors and direct labour teams Ensuring compliance with health & safety standards and CDM regulations Liaising with tenants, housing officers, and client representatives Monitoring programme delivery and reporting progress to senior management Maintaining quality control and ensuring works meet Decent Homes 2 standards Managing site documentation, permits, and inspections What you'll need to succeed Proven experience as a Site Manager within social housing or refurbishment projects Strong understanding of Decent Homes standards (DH2 knowledge desirable) Experience working in occupied properties and managing tenant liaison Valid SMSTS, CSCS (Black or Gold), and First Aid certificate Excellent organisational and communication skills Ability to deliver projects within tight deadlines and budget constraints What you'll get in return Competitive rate of £24 per hour 6-month contract with potential for extension Opportunity to work on a high-profile regeneration programme Supportive team environment with a respected contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.

Regional Disrepair Manager Location: North London (Hybrid) Salary: 59,000- 64,000 per annum Job Type: Permanent Full-Time The Role We're working with a leading organisation in the housing sector to recruit an experienced Regional Disrepair Manager. This is an excellent opportunity to lead a team responsible for delivering high-quality disrepair and responsive repairs services across a residential property portfolio. You'll oversee disrepair cases, complex repairs, insurance claims, complaints and contractor performance, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and develop a team of Property Surveyors and support staff. Manage housing disrepair cases, complex repairs and responsive maintenance. Monitor contractor performance and ensure contractual compliance. Manage budgets, KPIs and operational performance. Work closely with legal teams and key stakeholders. Drive service improvements and ensure excellent customer outcomes. About You You'll have: Experience managing housing disrepair within social housing or a similar environment. Strong leadership and contractor management experience. Knowledge of responsive repairs and property maintenance. Excellent stakeholder management and communication skills. Budget management experience and a focus on service improvement. A full UK driving licence and access to a vehicle with business insurance. If you're an experienced property professional looking to step into a regional leadership role within housing, apply today.

Senior Disrepair Surveyor/Manager Location: North London Job Type: Full-time, Permanent Salary: 60k- 63k Working Arrangement: Hybrid (3 days in office, 2 days WFH) Reed is excited to partner with a leading social housing provider to recruit for a Senior Disrepair Surveyor/Manager, known internally as a Regional Disrepair Manager. This pivotal role offers the opportunity to lead and manage a disrepair team, ensuring high standards of service and compliance with disrepair protocols. Responsibilities: Lead and manage a team dedicated to handling disrepair cases across the region. Ensure compliance with all relevant disrepair protocols and legislation. Supervise and guide the team in all aspects of property management and maintenance. Collaborate with other departments to ensure a cohesive approach to property management. Drive continuous improvement in service delivery and team performance. Required Skills & Qualifications: Proven management and supervisory experience in a property or disrepair management role. Strong understanding of disrepair protocols and property legislation. Excellent leadership and communication skills. Ability to work effectively both independently and as part of a team. Relevant qualifications in property management or a related field are advantageous. If you would like to be considered, please apply with your updated CV or contact Mel

WHAT IS IN IT FOR YOU? Employment Type: Open to both Permanent applicants and Subcontractors Package for Permanent: Circa £45k per annum, company van, fuel card, and company pension scheme Rate for Subcontractors: £250 per day (must have own van and tools) THE BUSINESS On behalf of a highly successful, rapidly expanding renewable energy specialist, we are seeking a qualified Field Electrician to join their regional installation team delivering vital projects across the South of England. Our client is a key delivery partner for major, funded green-energy initiatives and local authority social housing schemes spanning key regions including Bournemouth, Newquay, Brighton, Arun, and Oxford. These projects are directly aimed at reducing carbon footprints, modernizing housing stock, and tackling fuel poverty in local communities. This is an excellent opportunity for a compliance-focused electrician looking to secure a stable, long-term career or consistent contract work within the booming green tech sector across the South. THE ROLE Full electrical installation of Solar PV systems and battery storage network on social housing projects. Wiring up Air Source Heat Pumps (ASHPs) and modern ventilation controls. Conducting pre-work surveys, circuit diagnostics, and final system testing. Ensuring all installations meet BS7671 and MCS standards. Coordinating on-site with project managers and roofing teams to keep handovers on track. THE PERSON 18th Edition Wiring Regulations. NVQ Level 3 in Electrical Installation (or equivalent). Testing & Inspection City & Guilds 2391-52. Practical, hands-on experience with Solar PV installations. Experience working around ASHP systems is highly advantageous. A professional attitude and a passion for the renewables sector. Full UK Driving Licence. A recognised PV qualification is desirable. Must be willing to travel to sites nationwide and stay overnight when required. For subcontractors: Must possess your own transport, tools, and relevant insurances. TO APPLY Please send your updated CV to Aaron Wadey in our Renewables team or apply direct by calling Westray Recruitment Group. Please state your preference for either the permanent role or subcontracting when applying.

Interim Service Manager The Opportunity: We are seeking an experienced and collaborative Interim Service Manager for a three-month assignment based between Barrow and Kendal. In this critical senior role, you will take operational responsibility for our housing support service, providing effective leadership to a team of Support Workers. Your focus will be on ensuring statutory and regulatory compliance, managing performance metrics, and driving continuous service improvement to achieve the best outcomes for our vulnerable residents. Key Duties: Provide effective operational leadership and strategic direction to the housing support service and frontline teams in Kendal. Line manage, motivate, and develop staff, creating a culture of trust and ensuring up-to-date professional training across the service. Oversee and monitor service performance against key performance indicators (KPIs), using robust data analysis to track outcomes and implement improvement plans. Deliver effective and efficient customer-focused services in full accordance with statutory, legal, and regulatory housing requirements. Manage service budgets effectively, ensuring optimal resource allocation, forecasting expenditure, and driving value for money. Foster strong, collaborative partnerships with external agencies, local authorities, health professionals, and community stakeholders. Identify operational risks, ensure compliance with safeguarding policies, and maintain high quality-assurance standards across the service. Produce comprehensive performance reports and documentation for senior leadership and governance groups. Requirements: Experience: Proven track record of managing housing support, social care, or community-based services at a senior or managerial level. Knowledge: Deep understanding of statutory and regulatory requirements relevant to supported housing, tenancy management, and safeguarding. Leadership: Exceptional people management and leadership skills, with a demonstrable ability to motivate teams and implement service efficiency programmes. Skills: Strong financial management capabilities, budget oversight, and the ability to interpret and act upon complex performance data. Communication: Outstanding verbal and written communication skills, with a confident, respectful, and professional approach when dealing with difficult situations. Attributes: A proactive problem-solver who remains calm under pressure and is fully committed to equal opportunities and inclusive practices. Mobility: A valid UK driving licence and access to a vehicle for work-related travel across the local area. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.