An award-winning professional services firm is recruiting permanent colleagues to join its new Complaints Operation and become part of the wider Team. Staring mid-July, these hybrid roles are based from our new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business. As a Complaints Handler you will: Work with a global, market-leading client within the Motor Finance sector Investigate and resolve customer complaints relating to customer service and payment-related issues Act as a brand ambassador for the business and its end client, delivering a high standard of service at all times About You We're keen to speak with candidates who have experience handling complaints within Motor Finance or a similar Financial Services environment and who demonstrate a genuine passion for delivering excellent client outcomes. You will be able to demonstrate: Previous complaint handling experience within a Motor Finance or Financial Services organisation A good understanding of the industry and FCA regulations Excellent customer service and communication skills Alignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery Excellence A strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changes A commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations Benefits Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required. We offer our permanent employees: The opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day Hybrid working from our modern Leeds city centre office following your initial training period onsite Investment in training and development to support your career aspirations Pension scheme 33 Days annual holiday allowance (inclusive of Bank Holidays) Employee Discounts and Cashback Schemes Discounted Parking and local gym memberships Onsite refreshments provided If you are interested in this opportunity, click the apply link online and send an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Jun 28, 2026
Full time
An award-winning professional services firm is recruiting permanent colleagues to join its new Complaints Operation and become part of the wider Team. Staring mid-July, these hybrid roles are based from our new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business. As a Complaints Handler you will: Work with a global, market-leading client within the Motor Finance sector Investigate and resolve customer complaints relating to customer service and payment-related issues Act as a brand ambassador for the business and its end client, delivering a high standard of service at all times About You We're keen to speak with candidates who have experience handling complaints within Motor Finance or a similar Financial Services environment and who demonstrate a genuine passion for delivering excellent client outcomes. You will be able to demonstrate: Previous complaint handling experience within a Motor Finance or Financial Services organisation A good understanding of the industry and FCA regulations Excellent customer service and communication skills Alignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery Excellence A strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changes A commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations Benefits Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required. We offer our permanent employees: The opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day Hybrid working from our modern Leeds city centre office following your initial training period onsite Investment in training and development to support your career aspirations Pension scheme 33 Days annual holiday allowance (inclusive of Bank Holidays) Employee Discounts and Cashback Schemes Discounted Parking and local gym memberships Onsite refreshments provided If you are interested in this opportunity, click the apply link online and send an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
An award-winning professional services firm is recruiting for a permanent Team Manager to join its new Complaints Operation and become part of the wider team. Staring mid July, this hybrid leadership role will be based from our new Leeds city centre offices, and offers excellent training and development opportunities within a growing, supportive business. As a Team Manager you will: Work with a global, market-leading client within the Motor Finance sector Lead and motivate your team of Telephony and Complaint Administration Handlers Act as a brand ambassador for the business and its end client, delivering a high standard of service at all times Produce Management Information reporting to analyse your team's performance About You We're keen to speak with candidates who have proven experience managing Inbound Telephony within a Motor Finance or similar Financial Service environment and who demonstrate a genuine passion for delivering excellent client outcomes. You will be able to demonstrate: Previous team management experience within Financial Services Strong experience of managing Inbound Telephony A passion for coaching and developing your team A strong understanding of the industry and FCA regulations Management Information reporting and utilising data for performance management, including call adherence and service level agreements Ability to use Excel for reporting and data analysis Ability to support and drive change to processes and working practices Alignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery Excellence A strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changes A commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations Benefits Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required. We offer our permanent employees: The opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day Hybrid working from our modern Leeds city centre office following your initial training period onsite Investment in training and development to support your career aspirations Pension scheme 33 Days annual holiday allowance (inclusive of Bank Holidays) Employee Discounts and Cashback Schemes Discounted Parking and local gym memberships Onsite refreshments provided If you are interested in this opportunity, click the apply link online and send an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Jun 28, 2026
Full time
An award-winning professional services firm is recruiting for a permanent Team Manager to join its new Complaints Operation and become part of the wider team. Staring mid July, this hybrid leadership role will be based from our new Leeds city centre offices, and offers excellent training and development opportunities within a growing, supportive business. As a Team Manager you will: Work with a global, market-leading client within the Motor Finance sector Lead and motivate your team of Telephony and Complaint Administration Handlers Act as a brand ambassador for the business and its end client, delivering a high standard of service at all times Produce Management Information reporting to analyse your team's performance About You We're keen to speak with candidates who have proven experience managing Inbound Telephony within a Motor Finance or similar Financial Service environment and who demonstrate a genuine passion for delivering excellent client outcomes. You will be able to demonstrate: Previous team management experience within Financial Services Strong experience of managing Inbound Telephony A passion for coaching and developing your team A strong understanding of the industry and FCA regulations Management Information reporting and utilising data for performance management, including call adherence and service level agreements Ability to use Excel for reporting and data analysis Ability to support and drive change to processes and working practices Alignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery Excellence A strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changes A commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations Benefits Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required. We offer our permanent employees: The opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day Hybrid working from our modern Leeds city centre office following your initial training period onsite Investment in training and development to support your career aspirations Pension scheme 33 Days annual holiday allowance (inclusive of Bank Holidays) Employee Discounts and Cashback Schemes Discounted Parking and local gym memberships Onsite refreshments provided If you are interested in this opportunity, click the apply link online and send an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
The Lead Fee Earner will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes at appropriate levels of profitability. Key Responsibilities Reviewing documents and preparing reports Developing an assistant fee earner Dealing with disclosure Reviewing evidence (Including records) Conducting investigations with Insured / obtaining witness statements Instructing Experts Attending conferences and Trials Dealing with routine correspondence Court appointments Liaising with and taking instructions from Insurers and Insureds Ensure adherence to Court timetables To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values. Skills, Knowledge and Expertise Technically proficient in dealing with NIHL disease cases as a minimum. Other short tail disease experience would be desirable. Effective negotiator Ability to use own initiative Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Jun 28, 2026
Full time
The Lead Fee Earner will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes at appropriate levels of profitability. Key Responsibilities Reviewing documents and preparing reports Developing an assistant fee earner Dealing with disclosure Reviewing evidence (Including records) Conducting investigations with Insured / obtaining witness statements Instructing Experts Attending conferences and Trials Dealing with routine correspondence Court appointments Liaising with and taking instructions from Insurers and Insureds Ensure adherence to Court timetables To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values. Skills, Knowledge and Expertise Technically proficient in dealing with NIHL disease cases as a minimum. Other short tail disease experience would be desirable. Effective negotiator Ability to use own initiative Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Search Consultancy have fantastic opportunities for Plant Operators to work with one of our valued clients in Wales. This is a temporary role with a duration of 1 year Duties to include: Operated heavy plant and machinery, including excavators, bulldozers, loaders, dump trucks, rollers, telehandlers, and forklifts. Conducted pre-start and post-operation inspections to ensure equipment was safe and operational. Performed excavation, grading, trenching, backfilling, and site preparation work. Loaded, transported, and unloaded construction materials safely and efficiently. Operated machinery in accordance with site plans, manufacturer guidelines, and safety procedures. Carried out routine maintenance, including checking fuel, oil, hydraulic fluid, coolant, and tyre or track condition. Reported equipment faults, defects, and maintenance requirements promptly. Worked closely with ground workers, banksmen, and supervisors to complete tasks safely. Followed site traffic management plans and maintained awareness of surrounding personnel and equipment. Requirements: Good attention to detail Full PPE Location: Wales Payment: Weekly payment Negotiable Rate Next steps: Please submit your details and CV and one of our team will be in touch with you immediately to discuss in more detail Call (phone number removed) or (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jun 28, 2026
Seasonal
Search Consultancy have fantastic opportunities for Plant Operators to work with one of our valued clients in Wales. This is a temporary role with a duration of 1 year Duties to include: Operated heavy plant and machinery, including excavators, bulldozers, loaders, dump trucks, rollers, telehandlers, and forklifts. Conducted pre-start and post-operation inspections to ensure equipment was safe and operational. Performed excavation, grading, trenching, backfilling, and site preparation work. Loaded, transported, and unloaded construction materials safely and efficiently. Operated machinery in accordance with site plans, manufacturer guidelines, and safety procedures. Carried out routine maintenance, including checking fuel, oil, hydraulic fluid, coolant, and tyre or track condition. Reported equipment faults, defects, and maintenance requirements promptly. Worked closely with ground workers, banksmen, and supervisors to complete tasks safely. Followed site traffic management plans and maintained awareness of surrounding personnel and equipment. Requirements: Good attention to detail Full PPE Location: Wales Payment: Weekly payment Negotiable Rate Next steps: Please submit your details and CV and one of our team will be in touch with you immediately to discuss in more detail Call (phone number removed) or (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Insurance Sales Account Handler / Broker- Clark James Insurance Recruitment are working with an expanding, successful Insurance Broker who have a new opportunity within their Commercial Insurance sales team. We are looking for candidates with Insurance sales experience, perhaps someone within Personal Lines who is looking to progress into Commercial Insurance or someone with Motor, Fleet or Commercial Insurance experience looking to progress and earn more money. The role will be office based and dealing with new business enquiries, speaking to the client to work out what covers are needed and then broking to the market and negotiating with Underwriters - this is a proper Insurance broker not a call centre! You will also be familiar with Insurance administration, creating quotations, setting up computer records, issuing documentation and you will develop a strong understanding of systems and policy wordings. The role will very much evolve as you train and develop and you will be able to gain your CII certificates with a view to being a fully fledged Account Executive. This really is a great opportunity and very rare in this current climate. You will be a good telephone communicator, motivated to succeed and achieve targets with a flair for sales in order to maximise your earning potential. Competitive salary and generous commission for meeting targets will significantly increase the take home pay, this will be regularly reviewed.
Jun 28, 2026
Full time
Insurance Sales Account Handler / Broker- Clark James Insurance Recruitment are working with an expanding, successful Insurance Broker who have a new opportunity within their Commercial Insurance sales team. We are looking for candidates with Insurance sales experience, perhaps someone within Personal Lines who is looking to progress into Commercial Insurance or someone with Motor, Fleet or Commercial Insurance experience looking to progress and earn more money. The role will be office based and dealing with new business enquiries, speaking to the client to work out what covers are needed and then broking to the market and negotiating with Underwriters - this is a proper Insurance broker not a call centre! You will also be familiar with Insurance administration, creating quotations, setting up computer records, issuing documentation and you will develop a strong understanding of systems and policy wordings. The role will very much evolve as you train and develop and you will be able to gain your CII certificates with a view to being a fully fledged Account Executive. This really is a great opportunity and very rare in this current climate. You will be a good telephone communicator, motivated to succeed and achieve targets with a flair for sales in order to maximise your earning potential. Competitive salary and generous commission for meeting targets will significantly increase the take home pay, this will be regularly reviewed.
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Jun 28, 2026
Full time
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
We are currently recruiting for a Forklift Driver / Grading Line Operative to join a busy and fast-paced agricultural operation. This is an excellent opportunity for an experienced forklift driver with a strong understanding of stock control and produce handling to become part of a hardworking and supportive team. Key Responsibilities Operating forklifts and telehandlers safely and efficiently. Managing the flow of produce through the washing and grading process. Monitoring stock levels and ensuring accurate stock control. Loading and unloading produce as required. Supporting the smooth operation of the washing and grading line. Carrying out basic mechanical checks and assisting with minor maintenance where required. Maintaining high standards of housekeeping, quality, and food safety. Following all health and safety procedures at all times. About You Valid Forklift Licence essential. Telehandler experience highly desirable. Previous experience within a farming, agricultural, fresh produce, or food production environment preferred. Good understanding of stock control and inventory management. Mechanically minded with the ability to identify and resolve minor operational issues. Reliable, hardworking, and able to work in a fast-paced environment. Strong attention to detail and commitment to safety. Flexible approach to working hours, with longer days required during busy periods. What's on Offer Competitive pay rate of 15.96 per hour . Opportunity to work within a well-established agricultural business. Friendly and supportive team environment. Varied and hands-on role with responsibility and autonomy. Immediate start available for the right candidate. If you have forklift and telehandler experience, enjoy working in a busy agricultural environment, and are looking for your next challenge, we'd love to hear from you. Crem Recruitment are acting as a recruitment agency in relation to this vacancy
Jun 28, 2026
Full time
We are currently recruiting for a Forklift Driver / Grading Line Operative to join a busy and fast-paced agricultural operation. This is an excellent opportunity for an experienced forklift driver with a strong understanding of stock control and produce handling to become part of a hardworking and supportive team. Key Responsibilities Operating forklifts and telehandlers safely and efficiently. Managing the flow of produce through the washing and grading process. Monitoring stock levels and ensuring accurate stock control. Loading and unloading produce as required. Supporting the smooth operation of the washing and grading line. Carrying out basic mechanical checks and assisting with minor maintenance where required. Maintaining high standards of housekeeping, quality, and food safety. Following all health and safety procedures at all times. About You Valid Forklift Licence essential. Telehandler experience highly desirable. Previous experience within a farming, agricultural, fresh produce, or food production environment preferred. Good understanding of stock control and inventory management. Mechanically minded with the ability to identify and resolve minor operational issues. Reliable, hardworking, and able to work in a fast-paced environment. Strong attention to detail and commitment to safety. Flexible approach to working hours, with longer days required during busy periods. What's on Offer Competitive pay rate of 15.96 per hour . Opportunity to work within a well-established agricultural business. Friendly and supportive team environment. Varied and hands-on role with responsibility and autonomy. Immediate start available for the right candidate. If you have forklift and telehandler experience, enjoy working in a busy agricultural environment, and are looking for your next challenge, we'd love to hear from you. Crem Recruitment are acting as a recruitment agency in relation to this vacancy
Commercial Account Executive - York - Up to £40,000 Join a long-established, independently owned broker in York city centre that has built its reputation on expertise, relationships and doing right by its clients - not targets and cold calls. This is a role for an experienced Account Executive or Handler who wants to work somewhere that genuinely values its people and its clients in equal measure click apply for full job details
Jun 28, 2026
Full time
Commercial Account Executive - York - Up to £40,000 Join a long-established, independently owned broker in York city centre that has built its reputation on expertise, relationships and doing right by its clients - not targets and cold calls. This is a role for an experienced Account Executive or Handler who wants to work somewhere that genuinely values its people and its clients in equal measure click apply for full job details
We are working with a well-established pump rental provider delivering temporary and engineered pumping solutions across the construction, water, and environmental sectors nationwide. They are now seeking a Mobile Electrician to join their growing electrical team in the Chandlers Ford area. This is a hands-on, field-based role suited to an experienced electrician who can install, maintain, service and repair electrical and mechanical pump equipment across branches and customer sites throughout the South region. Responsibilities: Carry out electrical installation work in line with current IEE Wiring Regulations and construction safety standards Install, test, maintain, service and repair electrical and mechanical pump sets, plant and site equipment Work from drawings, specifications and wiring diagrams to identify faults and complete modifications Produce repair reports and estimates while advising on safety issues where required Ensure all Risk Assessments and Method Statements are followed and properly documented Maintain accurate records and update internal systems with job information Keep vehicles, tools, workspaces and equipment clean, safe and well organised Communicate clearly with managers, customers and internal teams regarding timelines, quality and service levels Work independently to manage workload, call outs and site requirements Take part in the on-call rota to support urgent customer requirements Skills & Experience: JIB qualified Electrician with ECS Gold Card NVQ Level 3 in Electrical Installations AM2 qualification 18th Edition Wiring Regulations Experience working as an electrician in industrial or commercial environments Knowledge of electrical systems, circuits and electrical components Ability to read technical drawings, schematics and written instructions Confident using hand tools, power tools and diagnostic equipment safely Strong communication skills with accurate record keeping and attention to detail Full UK driving licence with no more than 6 points Summary Position : Mobile Electrician Location : Chandlers Ford Duration : Permanent Salary : 48,500 - 62,500 including Overtime, On-call + Company Van Start : Notice dependent This is a great opportunity for a skilled Mobile Electrician to join a growing electrical division with varied site work, strong earning potential and long-term career development. Apply Now!
Jun 27, 2026
Full time
We are working with a well-established pump rental provider delivering temporary and engineered pumping solutions across the construction, water, and environmental sectors nationwide. They are now seeking a Mobile Electrician to join their growing electrical team in the Chandlers Ford area. This is a hands-on, field-based role suited to an experienced electrician who can install, maintain, service and repair electrical and mechanical pump equipment across branches and customer sites throughout the South region. Responsibilities: Carry out electrical installation work in line with current IEE Wiring Regulations and construction safety standards Install, test, maintain, service and repair electrical and mechanical pump sets, plant and site equipment Work from drawings, specifications and wiring diagrams to identify faults and complete modifications Produce repair reports and estimates while advising on safety issues where required Ensure all Risk Assessments and Method Statements are followed and properly documented Maintain accurate records and update internal systems with job information Keep vehicles, tools, workspaces and equipment clean, safe and well organised Communicate clearly with managers, customers and internal teams regarding timelines, quality and service levels Work independently to manage workload, call outs and site requirements Take part in the on-call rota to support urgent customer requirements Skills & Experience: JIB qualified Electrician with ECS Gold Card NVQ Level 3 in Electrical Installations AM2 qualification 18th Edition Wiring Regulations Experience working as an electrician in industrial or commercial environments Knowledge of electrical systems, circuits and electrical components Ability to read technical drawings, schematics and written instructions Confident using hand tools, power tools and diagnostic equipment safely Strong communication skills with accurate record keeping and attention to detail Full UK driving licence with no more than 6 points Summary Position : Mobile Electrician Location : Chandlers Ford Duration : Permanent Salary : 48,500 - 62,500 including Overtime, On-call + Company Van Start : Notice dependent This is a great opportunity for a skilled Mobile Electrician to join a growing electrical division with varied site work, strong earning potential and long-term career development. Apply Now!
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Jun 27, 2026
Full time
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Jun 27, 2026
Full time
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Jun 27, 2026
Full time
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Jun 27, 2026
Full time
GBR Recrutiment are working in partnership with a leading agricultural clients, recruiting for an experienced Agricultural Service Engineer / Technician. This key engineering role will include working within the depot workshop as well as out on clients farms / agri businesses, working on various agri brands products including tractors, combines, telehandlers, trailers & attachments. This work is fast paced & challenging especially during harvest season, therefore attention to detail is key along with high end customer satisfaction. Duties: Provide an excellent level of customer care at all times Carry out fault diagnosis, maintenance and repair, both on customers sites and in the dealership workshop Carry out servicing and repairs to a high standard in both a timely and professional manner Assemble and prepare new and used machines ready for delivery Have an excellent knowledge of modern agricultural farming practices Be able to follow manufactures warranty procedures Key Skills we are looking for: Strong agricultural engineering experience (ideally) or from plant machinery, specialist machinery, groundcare machinery, commercial vehicles, municipal machinery etc. . Professional communication skills with the ability to deal sensitively and diplomatically with customers and colleagues. Able to use diagnostic tools and computers. Previous field based experience in a demanding customer-facing role. Full UK driving license required (company vehicle & fuel card provided). This role couild suit someone working as a Agricultural Engineering Technician, Field Service Engineer, Workshop Engineer, Farm Machinery Engineer, Agricultural Mechanic, Plant Machinery Engineer, Plant Engineer or similar job titles with comparable tasks. This position is commutable from Kingston upon Hull, Bridlington, Beverley, Hornsea, Market Weighton, Goole, Brough, Brigg, Immingham, Grimsby & other areas of East Yorkshire & North Lincolnshire. Interviews to take place immediately, apply today!
Location : West London (Hybrid working) Job Type : Permanent, Full-Time Salary : £30,000 - £35,000 per annum + bonus Reed is working with a fast-growing and highly respected organisation within the UK energy sector to recruit a Complaints Handler & Quality Analyst . This is an excellent opportunity for someone with a background in customer service, complaints, or operations who is looking to develop further into quality assurance, customer experience, and process improvement within a supportive and fast-growing business. Complaint Handling Manage and investigate customer complaints and escalations in line with internal procedures Review account history, billing data, communications, and supporting evidence Work cross-functionally to identify root causes and support effective resolutions Draft clear, well-structured customer responses and investigation summaries Monitor case progress to ensure deadlines are met Identify recurring issues, trends, and customer pain points Maintain accurate records and support reporting activity Quality Assurance & Analysis Review calls, emails, and tickets against defined quality standards Assess tone, accuracy, professionalism, and overall customer experience Provide feedback to support coaching and performance improvement Identify trends, training needs, and process improvement opportunities Collaborate with operational teams to improve service delivery and outcomes About You Experience in customer service, customer operations, or complaints handling Exposure to complaints, escalations, or quality monitoring (desirable) Excellent attention to detail with strong analytical thinking Ability to investigate issues across systems and identify root causes Very comfortable working with data (Excel skills advantageous) If you are interested in this opportunity, please apply with your updated CV and reach out to .
Jun 27, 2026
Full time
Location : West London (Hybrid working) Job Type : Permanent, Full-Time Salary : £30,000 - £35,000 per annum + bonus Reed is working with a fast-growing and highly respected organisation within the UK energy sector to recruit a Complaints Handler & Quality Analyst . This is an excellent opportunity for someone with a background in customer service, complaints, or operations who is looking to develop further into quality assurance, customer experience, and process improvement within a supportive and fast-growing business. Complaint Handling Manage and investigate customer complaints and escalations in line with internal procedures Review account history, billing data, communications, and supporting evidence Work cross-functionally to identify root causes and support effective resolutions Draft clear, well-structured customer responses and investigation summaries Monitor case progress to ensure deadlines are met Identify recurring issues, trends, and customer pain points Maintain accurate records and support reporting activity Quality Assurance & Analysis Review calls, emails, and tickets against defined quality standards Assess tone, accuracy, professionalism, and overall customer experience Provide feedback to support coaching and performance improvement Identify trends, training needs, and process improvement opportunities Collaborate with operational teams to improve service delivery and outcomes About You Experience in customer service, customer operations, or complaints handling Exposure to complaints, escalations, or quality monitoring (desirable) Excellent attention to detail with strong analytical thinking Ability to investigate issues across systems and identify root causes Very comfortable working with data (Excel skills advantageous) If you are interested in this opportunity, please apply with your updated CV and reach out to .
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Join a well-established and customer-focused organisation operating within a regulated environment. The business is committed to delivering excellent customer outcomes and maintaining the highest standards of regulatory compliance. Due to continued growth, an opportunity has arisen for a Regulatory Administration Executive to support a busy Regulations team. Your new role As a Regulatory Advisor, you will play a key role in supporting the day-to-day operations of the Regulations team. You will be responsible for managing and triaging high volumes of emails across multiple mailboxes, logging DSARs (Data Subject Access Requests), complaints, and claims within regulatory timescales, and ensuring service level agreements are consistently met. Key responsibilities include: Logging DSARs, complaints, and claims within 24 hours of receipt. Issuing acknowledgement letters to customers and Claims Management Companies (CMCs) within regulatory deadlines. Managing multiple shared mailboxes and processing correspondence efficiently. Monitoring daily exception reports to ensure compliance with SLAs. Obtaining call recordings and supporting DSAR requests. Contacting customers and CMCs where required to resolve queries. Supporting monthly CCA remediation activities. Assisting with FOS (Financial Mediator Service) referrals and invoicing processes. Supporting complaints and commission case handlers with administrative activities. Managing bulk imports and duplicate complaint records within internal systems. Preparing and distributing weekly and monthly regulatory reporting schedules. Identifying trends across complaints, claims, and DSARs and reporting findings to senior stakeholders. What you'll need to succeed To be successful in this role, you will have: Strong administrative and organisational skills. Excellent attention to detail and accuracy. The ability to prioritise workload effectively and work under pressure. Strong communication skills, both written and verbal. The ability to work independently and collaboratively within a team environment. Good working knowledge of Microsoft Office applications. Previous experience within an administrative and customer service environment. Experience working within a complaint handling, regulatory, or compliance-related function. Experience within the Automotive or Regulated Financial Services sector would be advantageous. What you'll get in return Competitive salary package. Opportunity to work within a supportive and collaborative team. Exposure to a highly regulated and business-critical function. Career development and progression opportunities. Comprehensive training and ongoing professional development. Flexible and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Contractor
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Join a well-established and customer-focused organisation operating within a regulated environment. The business is committed to delivering excellent customer outcomes and maintaining the highest standards of regulatory compliance. Due to continued growth, an opportunity has arisen for a Regulatory Administration Executive to support a busy Regulations team. Your new role As a Regulatory Advisor, you will play a key role in supporting the day-to-day operations of the Regulations team. You will be responsible for managing and triaging high volumes of emails across multiple mailboxes, logging DSARs (Data Subject Access Requests), complaints, and claims within regulatory timescales, and ensuring service level agreements are consistently met. Key responsibilities include: Logging DSARs, complaints, and claims within 24 hours of receipt. Issuing acknowledgement letters to customers and Claims Management Companies (CMCs) within regulatory deadlines. Managing multiple shared mailboxes and processing correspondence efficiently. Monitoring daily exception reports to ensure compliance with SLAs. Obtaining call recordings and supporting DSAR requests. Contacting customers and CMCs where required to resolve queries. Supporting monthly CCA remediation activities. Assisting with FOS (Financial Mediator Service) referrals and invoicing processes. Supporting complaints and commission case handlers with administrative activities. Managing bulk imports and duplicate complaint records within internal systems. Preparing and distributing weekly and monthly regulatory reporting schedules. Identifying trends across complaints, claims, and DSARs and reporting findings to senior stakeholders. What you'll need to succeed To be successful in this role, you will have: Strong administrative and organisational skills. Excellent attention to detail and accuracy. The ability to prioritise workload effectively and work under pressure. Strong communication skills, both written and verbal. The ability to work independently and collaboratively within a team environment. Good working knowledge of Microsoft Office applications. Previous experience within an administrative and customer service environment. Experience working within a complaint handling, regulatory, or compliance-related function. Experience within the Automotive or Regulated Financial Services sector would be advantageous. What you'll get in return Competitive salary package. Opportunity to work within a supportive and collaborative team. Exposure to a highly regulated and business-critical function. Career development and progression opportunities. Comprehensive training and ongoing professional development. Flexible and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
Jun 27, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Jun 27, 2026
Full time
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Jun 27, 2026
Full time
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Customer Complaints Team Leader (Social Housing Repairs) Location: Basildon Salary: 35,000 per annum Contract Type: Full-time, Permanent About the Role Are you a proven leader with deep roots in the social housing repairs sector? Do you know how to turn a challenging customer complaint into a positive experience while driving a culture of continuous improvement? We are looking for an exceptional Customer Complaints Team Leader to champion our "right first time" quality culture. Heading up a small, dedicated team within our fast-paced contact centre, you will ensure our multi-channel operations (phone, email, video, social media, and correspondence) deliver an outstanding service to our residents. You will be the operational backbone of the complaints team-balancing performance data, coaching advisors, and actively managing Work in Progress (WIP) to exceed our performance targets. Key Responsibilities Team Leadership & Performance: Manage, motivate, and mentor a small team of complaints handlers, conducting regular 1:1s, team meetings, and performance coaching sessions. Complaints Resolution: Act as an escalation point for complex or sensitive resident complaints, resolving issues swiftly while building trusted, professional relationships with customers. WIP & Data Management: Keep a sharp eye on Work in Progress (WIP) and contact centre KPIs, using performance data to drive productivity, mitigate operational risks, and spot trends. Continuous Improvement: Promote a strong "right first time" culture across all contact channels, identifying areas for innovation and system improvements. Operational Reporting: Confidently utilize internal IT platforms and Microsoft Office tools to pull reports, support cost reviews, and track business targets (including turnover, absence, and diversity markers). What We Are Looking For Social Housing Repairs Background: Essential. You must bring a strong understanding of the unique pressures, priorities, and tenant dynamics involved in delivering high-quality housing repairs and maintenance services. Supervisory Experience: Proven experience leading, managing, and developing a small team within a customer service or contact centre environment. Complaints Mastery: A track record of handling, investigating, and resolving complex customer grievances with an empathetic, proactive, and solution-focused approach. Data & WIP Literate: Comfortable managing workloads through metrics, with a strong understanding of how to interpret data to maximize customer satisfaction. Tech-Savvy: Excellent working knowledge of Microsoft Office (Word, Excel, and PowerPoint) and the confidence to master internal housing/operational databases quickly. What's on Offer? A competitive salary of 35,000 per annum. A friendly, supportive, and driven working environment. To Apply If you have the social housing repairs experience and the leadership skills to take our customer experience to the next level, please apply with your CV today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 27, 2026
Full time
Customer Complaints Team Leader (Social Housing Repairs) Location: Basildon Salary: 35,000 per annum Contract Type: Full-time, Permanent About the Role Are you a proven leader with deep roots in the social housing repairs sector? Do you know how to turn a challenging customer complaint into a positive experience while driving a culture of continuous improvement? We are looking for an exceptional Customer Complaints Team Leader to champion our "right first time" quality culture. Heading up a small, dedicated team within our fast-paced contact centre, you will ensure our multi-channel operations (phone, email, video, social media, and correspondence) deliver an outstanding service to our residents. You will be the operational backbone of the complaints team-balancing performance data, coaching advisors, and actively managing Work in Progress (WIP) to exceed our performance targets. Key Responsibilities Team Leadership & Performance: Manage, motivate, and mentor a small team of complaints handlers, conducting regular 1:1s, team meetings, and performance coaching sessions. Complaints Resolution: Act as an escalation point for complex or sensitive resident complaints, resolving issues swiftly while building trusted, professional relationships with customers. WIP & Data Management: Keep a sharp eye on Work in Progress (WIP) and contact centre KPIs, using performance data to drive productivity, mitigate operational risks, and spot trends. Continuous Improvement: Promote a strong "right first time" culture across all contact channels, identifying areas for innovation and system improvements. Operational Reporting: Confidently utilize internal IT platforms and Microsoft Office tools to pull reports, support cost reviews, and track business targets (including turnover, absence, and diversity markers). What We Are Looking For Social Housing Repairs Background: Essential. You must bring a strong understanding of the unique pressures, priorities, and tenant dynamics involved in delivering high-quality housing repairs and maintenance services. Supervisory Experience: Proven experience leading, managing, and developing a small team within a customer service or contact centre environment. Complaints Mastery: A track record of handling, investigating, and resolving complex customer grievances with an empathetic, proactive, and solution-focused approach. Data & WIP Literate: Comfortable managing workloads through metrics, with a strong understanding of how to interpret data to maximize customer satisfaction. Tech-Savvy: Excellent working knowledge of Microsoft Office (Word, Excel, and PowerPoint) and the confidence to master internal housing/operational databases quickly. What's on Offer? A competitive salary of 35,000 per annum. A friendly, supportive, and driven working environment. To Apply If you have the social housing repairs experience and the leadership skills to take our customer experience to the next level, please apply with your CV today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!
Jun 27, 2026
Seasonal
Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!
